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Viva Wyndham Azteca

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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine or champagne, hors d'ouevres, fruit basket, a picture, two t-shirts, and room upgrade (based on availability; minimum 3-night stay; restrictions apply and proof of marriage required).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids' club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids' club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located in the Riviera Maya, 2 minutes from Playa del Carmen.

Local Phone: 011-52-984-87-74
Fax: 011-52-984-877-4141
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, snackbar, disco bar and four restaurants. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe

There is a $2 per day charge for the use of the safety depsoit box.
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Game Room

Advance Notice for Babysitting: 24 hours

Cribs and Rollaways can be requested at no extra charge

TripAdvisor Web Reviews
Based on 2691 reviews
What to expect

TripAdvisor Traveller Reviews
Worst experience ever!
Helen Y,
Thu Oct 01 17:59:33 EDT 2015
We were shuttled in taxis to this resort from the Viva Wyndham Maya. When we booked in March, our group of 6 celebrating a birthday, were looking forward to the fun and games at the Wyndham Maya. Unfortunately they told us they had no rooms. So they send us to the Azteca. This resort seemed primarily for couples and senior citizens. It was very quiet and this is NOT where any of us wanted to be. Upon checking in, ENZO at the front desk was very rude and scattered. No one knew why were there. We explained their other resort sent us there. While they were scrambling and trying to sort things out, we had called Wyndham's corporate office making sure customer service noted our complaints. We asked to make phone calls out to bookit.com and they said they would charge us money to call outside of the hotel. No one was helpful. We mentioned that we never got welcoming drinks and Enzo's reply was 'Oh.. you never got them?' so he called to get us 6 glasses. Why did we have to ask? ENZO finally got 2 of us situated in a room and said 'OK I'm done with you.' and then took all of our glasses away (1 of them was still half full). We asked him what he meant by done with us? We still had 4 people and needed 2 more rooms. He asked for passports again and I responded with 'You have ALL our passports!' He scrambled to locate them and then he did. Our entire group was scattered throughout the resort. No one near each other. It was a disastrous checkin. We had landed in Cancun at 4:30pm and did not see a room until 9:30pm. This resort was NOT an upgrade. Nothing to do here. All inclusive does not truly mean all inclusive here. The restaurants are limited for the length of stay. Only allowed to the buffet and snack bar and bars for all inclusive. Again they tried to get us to sign the form saying we'd accept $50. Our whole group was extremely upset and this was not enough of a compensation for all the inconvenience. We had to walk to the Viva Wyndham Maya (the original resort we should've been in) to enjoy any part of our vacation. ENZO should NOT be in the hotel industry! More>

Best Vacation Ever
Jason L, Hamilton, Canada
Wed Sep 30 22:04:42 EDT 2015
This was my first all-inclusive vacation ever and the experience is one I will never forget! Though it may be smaller to other resorts, I definitely packed a punch! From the lobby, you are less than a two minute walk to the restaurants, your room, the pool or the beach. It is hard to pinpoint just one impressive thing but the staff definitely stands out. They work 14 hours a day and they work hard! And they always had a smile on their face and made us feel so welcomed. When we picked our table and went to get our food, Alfonso always had our Pepsi, without ice, waiting on our table for when we came back. Everyday, when we went back to our room, the cleaner had a new towel design on our beds and in the bathroom. The small added touch was such a charm to the room. The entertainment staff worked extra hard to keep us busy with the various activities they organized. Our room was great! Always clean, bright and cool for when sleeping at night. There's plenty of storage and even a mini fridge for snacks. The TV had about 30 channels with both English and Spanish options. Since I was on vacation, we didn't watch a lot of TV. We spent that time by the pool or in the beach. The balcony was small but private. We faced one of the restaurants, Xul Ha, but there was minimal noise and disruptions, if any for that matter. The pool was perfect. It was about four and a half feet deep and it had a kids area as well as an area for sunbathing. It was refreshing to sunbathe in water that was about a 1/6 of a foot deep. It was close to he snack area, washrooms and the beach. The water was more refreshing in the mornings and come early afternoon, the Mexican sun warmed that pool considerably! On the beach, there were plenty of available spots. There is seaweed in the water that may bother some folks but how could you fault the resort for that. I watched the staff daily clean the beach and watched the most beautiful sunrise on that beach. And I loved swimming in the ocean! I have no complaints about the food. We ate at the buffet most days for breakfast, lunch and dinner. There is a large variety of options covering many different cultures. Being Canadian, we did make our own coffee daily as the regular brew was a bit too strong for our liking. The best over easy eggs I have ever had were in Mexico. I tipped the cook and the next day, he remembered me and what I wanted. Again, there's the staff making such a difference. A daily difference! There are also a la carte restaurants and we went to Xul Ha and Bamboo on Thursday and Friday. I absolutely loved everything I had! I definitely recommend the shrimp stuffed chicken at Xul Ha! Any of the desserts we had at either restaurant was beyond awesome! The best part of the vacation was the entertainment and the entertainment staff. They have daily activities such as Zumba, Yoga, Dodgeball, Volleyball, Aqua Fit in the pool and an entertainment show every evening at 9:30. Those were definitely a daily highlight! During our visit, we got to see a Latin dance show, an International dance show, an Interactive show with the audience, a comedy show, a Hollywood show and a circus. During the circus show, I was pulled on stage for one of the skits. Great experience. Again, that entertainment staff works so hard. Of all the staff, they made us feel welcomed and went out of their way to say hello and talk to us. For us, it was Cesar from Puerto Rico. Thank you Cesar for making our stay extra special! I'm going to start saving now as I'd love to make it my annual destination for vacation! See you again in September 2016!!! More>

A good place to vacation
BlueChipCanalFulton, Canal Fulton
Sat Sep 19 12:19:42 EDT 2015
My wife and I have had five- seven night or more vacations in the Mayan Riviera (Cancun to Playa Del Carmen). We like to vacation in September when the crowds are down and the weather is still hot. This one cost us $1,731 for both of us for 9 days. Not bad for an all-inclusive including food, drink, airfare from Akron, OH and transfers to and from Cancun to Playa Del Carmen. (Details at bottom). Wyndham Azteca Hotel is in a nice hotel and residential area only about a mile from the boat to Cozumel and 5th Av shopping. It is about a half hour walk or a 90 peso cab ride. HINT: Pay in pesos or the cabby might charge you $9.00 USD. Tip is included but we paid him 100 pesos anyway. The short of the review is that we would gladly go back and stay there again. The longer version is this: The Room: The room was great. We had an Ocean view Honeymoon Suite complete with Jacuzzi tub. It wasn’t as big as the room pictured in their brochure but still plenty nice. They had stocked the refrigerator with some pop. If you wanted more you had to go out and buy it. If you wanted ice you had to go to the bar. No room service for ice and no ice machine. We slept on a California sized King bed. The room was clean with no sign of critters. The room temp was set at 24C or 75f. The Ocean: The Ocean was great! Seaweed along the shore but being cared for daily. The water was a clear 85f degrees. Waves were normal. The sandy bottom allowed you to walk out about 50-75 yards and still be at chest or neck level. HINT: If you take a handful of seaweed and rub it underwater vigorously between your hands, the fish think it is food and will congregate around you. The Entertainment: We tried to go to the first show the night we arrived. We discovered that the theater is upstairs, open, with not air-conditioned. It was stifling hot. We left and tried again a few days later. Still too much for us. So, no opinion on the shows. The Beach: Plenty of beach filled with sand. They also have about 400 lounge chairs among the huts and palm trees. We normally swim in the pool and walk the beach. At Azteca we spent much more time in the ocean than the pool. The Ocean water was 85f degrees. The Pool: The pool was really warm, 90f degrees plus. I normally like a warm pool but this was too warm for me. The pool had large sections that were shallow enough to guests to lay in the water. The deepest part of the pool was about 4ft. There are about 50 padded lounges around the pool. HINT: If you want to get a lounge by the pool you had better be there really early. The Pool Bar: There is no swim-up bar. The bar is up the steps away from the pool and a distance from the beach. Personally, I like the convenience of a swim-up bar. The Drinks: As with most inclusives you can get drunk but really have to try hard to do it (We didn’t). The drinks are way watered down and unless you ask they don’t give you much ice (I asked). The Food: The specialty restaurants are far better than in most inclusives. All three have excellent food. Two are nicely decorated and air-conditioned. The third is in a Mayan rainforest motif with fans. They also had three restaurants to choose from at their sister resort about a 10 minute walk away. We didn’t use them. The food at the buffet is average at best and the restaurant is not air-conditioned. BEWARE: They limit the number of times you can eat at the specialty restaurants. We had a three time limit for our nine days. HINT: On the other days we asked at the main desk if they had had any cancellations for dinner that evening. Each time they provided us with reservations. They didn’t offer this before we asked. None of the three restaurants were ever busy so it seemed that the reason for limiting the times was more to drive you to the buffet than to accommodate all guests at the specialty restaurants. The Staff: The first Guest Services guy seemed more interested in selling excursions than providing service. The rest seemed like they were just doing their job. HINT: The exception was “Irene from Italy.” If you can speak with her you will find an intelligent, helpful and friendly employee. The Languages: We were surprised to hear many languages spoken by guests. We heard Italian, German, French, and Spanish more so than English. It was refreshing to hear and see such diversity. The Excursions: Full variety available. Being there many times we only went to 5th Av and to Cozumel. I recommend Xcaret, (HINT: pronounced “Shh car et”), parasailing and Tulum. The Cost: Airfare from CAK Frequent Flier Miles $ 142.18 Wyndham Azteca Hotel through Bookit.com $1,486.53 Airport transfers Best Day Travel through Bookit $ 102.96 TOTAL 9 day COST $1,731.67 Doesn’t include $40 USD roundtrip ferry to Cozumel. $40 USD Glass bottom boat, $20 USD Massage (wife) or the $30 USD meal on 5th Av or souvenirs. More>

Nice hotel
JadeF15, London, United Kingdom
Fri Sep 11 05:22:22 EDT 2015
Stayed at the hotel for 1 week. Very basic rooms but always clean and well kept. There is a swimming pool with a bar and snack bar during the day. The best thing about the hotel is the beach. It is beautiful! Plenty of loungers and umbrellas available and plenty of palm trees for shade! It is only a short taxi ride away from Fifth Avenue where you will find clothing & gift stores, restaurants, bars and clubs Staff were very friendly and welcoming. There is only 1 restaurant however there is a lot of choice and you are able to try a lot of Mexican specialities. More>

A great stay for a great price. Very safe!
Sally W, Portsmouth, New Hampshire
Thu Sep 03 12:46:15 EDT 2015
Playacar is a great area. It has it's own security and then the hotel has theirs too. I was worried about visiting Mexico, but would have no hesitation to return here. The hotel is well kept, there are always grounds people out there working. The hotel is lovely. A huge plus to be able to visit the sister hotel which is a short walk away. The beach is perfect, lots of chairs available. We did a couple of trips, extra money but well worth it. There is a place to book onsite & the people that take you are excellent. Would definitely recommend. More>

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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating