Cancun

Viva Wyndham Azteca


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All Inclusive    

Exceptional Value!
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, 2 t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids' club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids' club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located in the Riviera Maya, 2 minutes from Playa del Carmen.
Address:
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-877-4141
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Golf: NEARBY
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, snackbar, disco bar and four restaurants. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
ROOM TYPES
OCEANFRONT ROOM
Guestroom includes one king bed, a fully-equipped bathroom with a shower and Jacuzzi, and a private balcony or terrace with oceanfront views.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR POOL VIEW
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
STANDARD ROOM OCEAN VIEW
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR SINGLE W/CHILD
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe

OTHER INFO
There is a $2 per day charge for the use of the safety depsoit box.
DINING
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
CHILDREN'S PROGRAMS
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Advance Notice for Babysitting: 24 hours
Cribs and Rollaways can be requested at no extra charge

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Viva Wyndham Azteca to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3536reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
A 3 star resort on an amzing beach.
NSTravel101, Halifax, Canada
Fri Mar 17 15:29:13 EDT 2017
The resort is just ok, but the beach is absolutely beautiful. We were very disappointed with the room. The condition of the room, bathroom and especially the bathroom need upgraded. The mattresses of the Queen beds sunk so much in the middle that it was visible from the entrance to the room. Staff was rude when I brought it to their attention politely upon reception of a general customer service call. The view onto a wire fence of the next resort was also extremely disappointing. I would rate the room and the customer service as 1 star. The food was pretty good at the buffets and the food at the A La Carte restaurants was very good. Our mini fridge was never refilled and 1 small bottle of water was not enough for the week. We expected more from a Wyndham. The beach area was fantastic and you could walk for long distances on the soft white sand.

Don't do it
JamesWhitfield, North Richland Hills, Texas
Fri Mar 17 14:51:15 EDT 2017
We were so excited for our spring break vacation to Playa Del Carmen and felt as though I did a decent amount of research to determine where we would celebrate my oldest sons 21st birthday, daughters upcoming 16th, and wife's 40th...boy, did I drop the ball on this one. I will have to work my butt off and take them on another trip soon to make up for this. I don't event know where to begin...that's how bad it was. I'll cover a few points: 1. Food - The food was subpar, at best. I was excited to have a 24 hour snack bar until I experienced it. The meat was like rubber and overall just very bland. I kept trying different things in the buffet throughout the day, hoping to find something that I could choose as a "go-to". No luck. We even went to eat at the Mexican restarting at Wyndham Maya (sister hotel) to no avail. 2. Staff - I've been to Playa Del Carmen several times and experienced what real service is like at a number of other places. I'm sorry I chose to try something different and didn't go with what I knew. The staff was either non-existent or rude. No in-between. I question the leadership of this hotel, as one doesn't usually have to look far up the food chain to see why the culture amongst the staff sucks. If the leader(s) see this happening and this (sucky) attitude is not in keeping with what they want their staff to be they may want to consider revamping. I will give props to Juliet, one of the entertainers. She seemed very genuine and seemed to interact with, not only my family, but with everyone. Wyndham Azteca leadership, find you some more Juliets. 3. Mini bar, what mini bar? - The in-room mini bar is a complete joke. A small, simple fridge, sparsely stocked. One of the perks of being at an all inclusive is having access to fresh beverages in your room both when you arrive and replenished each day. Not at Wyndham Azteca. Very minimal drinks (one bottle of water, one Pepsi, one soda) in your room on arrival (no alcohol at all). If you want more, you're going to a vending machine...not just if you run out on day one, but every day thereafter because there's no replenishment (keep in mind that the minimal drinks provided initially were supposed to be for both my wife and I...what a joke). 4. Beach - Very little to no action at this hotel on the beach. There was seaweed everywhere and there was no wait staff service on the beach. Want another drink? Walk the mile back up to the bar and get it (reminder: I'm accustomed to other places. Not high maintenance, simply a standard I thought was customary at these resorts). 6. Bar service - Bottom shelf liquor and one choice of beer. Quite possibly some of the worst mixed drinks I've ever had. Most places, the lobby bar is the place to be...it's happenin. Not here. Very dull and low key. We ended up heading down to 5th street on two nights just to go have somewhat of a good time. 7. Entertainment staff - Mediocre, at best. There were a couple of the entertainment staff that were great but the rest were along for the ride, it seemed. Some of them did a decent job of mingling during lunches. 8. Pool - While at most places, the pool is a happening place (I.e. Riu right next door), the pool here is DEAD. If you're looking to have a pool to yourself, your in business because it's a ghost town. Part of the reason may be because, unlike most all inclusive resorts, you cannot have any type of beverage in or by the pool (even with a plastic cup). We tried, as all of the chairs were taken up simply by folks that had their towel covering them (the rules stated you couldn't hold chairs like this, but that's what happened). Then, moments later Julio, quite possibly the rudest person I've encountered the entire trip, came up shaming us about having our beverage simply sitting in the water (there's a place in the pool, close to the edge, where you can sit in about 6 inches of water). He continued to scold us about reading the regulations and my wife did not hesitate to respond that he needed to read the regulations about saving the chairs :)...we left and went up to our rooms. 9. Room - I've stayed in Motel 6s that were nicer than this hotel (sorry Motel 6). Very plain, no balcony, continued to have to fix running toilet, poor pillows, uncomfortable bed, poor drainage in the shower, sliding closet doors that fall off the tracks, poor lighting, no wash cloths, and a small tv with poor picture quality and 5 channels. To make matters worse, every day when we left our hotel room our door faced the Riu Palace. My, what a good time they looked to be having there. Engaged staff, people having a blast at the pool, and music...lots and lots of music. I can say, without a doubt, I will never return nor recommend that anyone come to Viva Wyndham Azteca. I hope this helps steer some of you towards a better place to enjoy your vacation and spend your hard-earned $$$. Next year I will go back to one I know well, The Royal Playa Del Carmen. A little more $$$ but TOTALLY worth it.

Horrible experience
Adam B, Greenfield, Indiana, United States
Fri Mar 10 16:00:25 EST 2017
This all inclusive resort must be one of the worst places in all the Riviera Maya. We stayed there for 5 nights and thank goodness it wasn't longer. There are so many negatives but I'll highlight the worst parts. 1. Food: the food at this resort was quite possibly the most horrible food we ever experienced. The buffet was nauseating. Be forewarned that if you are an American your going to be grossed out. None of the options were acceptable. The Europeans seemed to like it but not one American I spoke with was able to stand it. The plates had bugs on them. The whole cafeteria stunk. The food at the 24 hr snack bar was disgusting. The beef was like rubber and any chicken product tasted rancid. 2. Staff: the staff was very unfriendly. They basically were just going through the motions and not wanting to serve you. Rarely did we feel the staff even cared about the resort patrons. The bar staff made horrible drinks. When I say horrible I mean really horrible. Not one frozen drink taste proper and all were barely blended. Every drink seemed to have lime even if it wasn't part of a standard recipe. All the alcohol was very bottom of the barrel. The people at the main desk were OK but not exactly helpful. 3 days after I arrived I got a call that I needed to come down to the front desk for a welcome package. After taking the 5 min walk down there they said they didn't know what I was talking about. Annoying. People talk about how great the animation team is but they never talked to us and were just annoying walking around the beach signing up Europeans to play bocce ball. 3. Beach: I had several friends stay in cancun and we thought our beach would be nicer. Boy were we wrong. The entire beach was covered in seaweed the whole week. Our friends in cancun did not have the same issue. 4. Clientele: This resort is not welcoming to Americans. The resort is mainly Germans, Italians, Russians and other eastern Europeans. They cut in front of you in lines, are pushy and just flat out rude. They gave us death stares and dirty looks anytime we would walk by, even if we smile and said hello. There were probably only 2 or 3 other American couples in the entire resort. If you are from the states just stay away from this place. We saved up for this vacation for over a year and I'm just glad to be home safe and without food poisoning. Honestly it's that bad.

lovely all inclusive resort
wiltshirepeace, wiltshire
Tue Mar 07 04:48:14 EST 2017
We styed here for a week with our 10 year old and 6 year old. The resort offers a decent buffet restaurant which we found to be of a high standard- food was excellent, there is wine and beer on tap as well as soft drinks. The room was fine, pillows could be better. We were in a quiet part of the hotel- this hotel allows you access to the sister hotel the Viva Wyndham Maya which is a 10 minute walk away, and which seemed noisier to us- The kids club was great, and we made use of the kayaks, the catamaran, and the boogie boards from the beach, all for free. The staff were lovely, and the cleaner is also a towel artist, leaving us towel animals each day which was fun. The pool bar served good food, as well as copious amounts of cocktails, both alcoholic and children friendly. We had not stayed in an all inclusive before but have traveled extensively and we were very pleasantly surprised by this place. It was excellent value for money and we would go back. The only real downside was that the internet was very poor and there was poor snorkeling directly in front of the hotel- we got a hire car and drove 30 mins to Akumal to snorkel with the turtles which was perfect.

Mostly Good!
Oakvillermt, Canada
Mon Mar 06 05:48:00 EST 2017
First time at a Wyndham resort. First off the Staff is lovely. Animation team were constantly cycling through all the days events. Our room was clean and i look forward to the towel creations every day! (It's the little things folks!) The food at the buffet was good. We never went hungry. No complaints. The a la cart restaurants were GREAT! We did the Italian, Mayan and Mexican. Loved all three. The buffet by the pool was consistent, simple but good. Again, we never went hungry. PET PEEVE: people who feed the birds or do not pick up their plates and put them away. NO ONE LIKES BIRD POO. Clean up after yourself!!!!! A nice bonus: Wait for the 430pm specialty coffee set up here. Did not go to many shows but the effort and skills the Animation team has were fun and impressive to watch. The kids club looked pretty darn good for those with kids! Cons...pillow....omg the worst pillows known to humans. Slept with my airline neck pillow. Our rooms were 1142, 1141, 1124 &1108 - 1141 was musty even after burning incense and a diffuser. Mom has breathing issues and had to move. She went to 1124 - better room but the Rui utility walkway is behind the fence and can be noisy. Our room 1142 was in between the main hall and the stairs. So late night people checking in, drunk man singing at 2 am while going to his room and the screaming kid at 630am echoed through our room. I am sure we could have moved as we were staying two weeks but honestly could not be bothered. I was exhausted every night and would just fall back asleep. But Avoid it if your a light sleeper. 1108 looked at the pool, privacy might be an issue here if you like the screen door open so move further down towards the beach...Move towards 1100. Hung clothes outside every day - no issue. Charging for a safe: really?? We did not use it but again had no issue leaving our stuff out (electronics) Money was tucked away but not locked and hidden. LOVE the integrity of all staff and that I was not disappointed. Wifi as mentioned by others before me is really really bad. Did not upgrade. The ONE pool. I thought this resort being the smaller of the two would be geared towards adults, but there were tons of kids & in the pool. No separate pool for kids or area. Thus no loungers available poolside for doting parents to keep a wary eye on children (which is ok for us as we are there for the beach but if you are not a sand between the toes person....sigh). Not a huge con but if you wanted to chill poolside it was not happening here. Tons of loungers at the beach, not many palapas(?) & no tables for drinks, but the palms offer tons of shade. Sereques roam under loungers so keep an eye on the drinks and any food if you bring it down AGAIN see note above about feeding animals and leaving your half eaten plate of fries on a lounger for the rest of us to get swarmed by birds. STUPID. We did not drag lounges to the beach for full sun, though lots do. All in all I would go back if the price was right. AS we went during spring break $$$ cha ching. LOVE this area - beach was amazing.



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