Viva Wyndham Azteca

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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids' club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids' club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located in the Riviera Maya, 2 minutes from Playa del Carmen.

Local Phone: 011-52-984-87...
Fax: 011-52-984-877-4141
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, snackbar, disco bar and four restaurants. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Guestroom includes one king bed, a fully-equipped bathroom with a shower and Jacuzzi, and a private balcony or terrace with oceanfront views.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe

There is a $2 per day charge for the use of the safety depsoit box.
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Game Room
Advance Notice for Babysitting: 24 hours
Cribs and Rollaways can be requested at no extra charge

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
151 Recommend
151 past Apple Vacationers would recommend Viva Wyndham Azteca to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4022reviews
What to expect

Apple Vacations Traveller Reviews
We Loved Viva Wyndham Azteca
Feb 14 2018
We had a great time. Everything was wonderful. We loved the size of the resort. We like smaller, quieter ones. The food was delicious with endless options at every mealtime. The entire resort was very clean and well maintained. All the workers are very friendly and hard-working. We would definitely go back and recommend the resort to other people!
Customer Rating: 

June 28
Jul 10 2017
We had a wonderful trip. The resort is small, not crowded at all. Always found lounge chairs on the beach. The beach was beautiful and clean. Buffet was good and always clean. Two things we were not completely satisfied with were the amount of people walking through the beach on the resort trying to sell things. It was a constant stream of them. The dinner reservations, we were only only allowed to make reservations for 2 of our 4 nights. Not a very good service. When we did go in the restaurants were empty, so not sure why they wouldn't take more reservations. Unless to keep their costs down. The food and service at the restaurants were excellent.
Customer Rating: 

Viva Wyndham Azteca
Apr 20 2017
The only 2 "complaints" I have are VERY minor - - - (1) it was a bit challenging to regulate the room temperature. While it was a comfortable temperature, the humidity tended to be a bit higher than we'd have liked. That may have been due to the first floor room, however. (2) It would have been nice to have more seats around the pool, as by the time the pool opened at 8am, they would be already full. Otherwise, the trip was absolutely AMAZING. :)
Customer Rating: 

Viva Wyndham Azteca 4/2017
Apr 19 2017
Very comfortable beds, but sham pillows outnumber real pillows; as for more. Buffet restaurant good - but for Mexico where the ancients drank chocolate - there is almost no chocolate on the dessert bar :-( . Hotel is kept very clean and gardens are continually maintained. Lovely breeze on the beach and there are lots of chaises under palm trees for shade. People do reserve the chaises around the pool, but even if there were twice as many chairs, I suspect the situation would be the same. Unfortunately, for those who need to monitor their children in the pool, there are not too many options. I was actually thinking that it would be useful to have ones own transportable folding chair, perhaps there is somewhere to buy one in the area. There is a gift shop to purchase souvenirs, goggles, sunscreen, etc. The rooms are air conditioned, and the public spaces have a nice breeze and didn't need it (we went in April). Do not get a room by the bar unless you stay up late, due to the loud music. Kayaking on the ocean was fun, and one of the guys will take you out on one of the catamarans (both free). We did not go to any of the specialty restaurants, so I have no tips/opinion to provide.
Customer Rating: 

Viva Wyndham Azteca
Jan 03 2017
This is an older facility with simple room furnishings however service is excellent!
Customer Rating: 

two hotels for the price of one
Dec 06 2016
Stayed at the Aztecia but was able to use the facilities at Maya. Beach was beautiful at both resorts.
Customer Rating: 

Best Beach Vacation
Oct 10 2016
The Viva Wyndham Azteca in Playa del Carmen is the best all-inclusive we have stayed in on the Riviera Maya Mexico. The size of the hotel allows the staff to get to know you and your wishes immediately. The staff was amazing. We were amazed at the beach and never had a problem finding an unoccupied lounge chair to our liking. The specialty restaurants were by reservation only, and although our stay length only allowed us two reservations immediately, we were able to visit the reservation desk each afternoon and get an available spot at one of the restaurants for that evening. Being able to eat at both the Azteca and the Maya gave us six different restaurants to chose from. It would be difficult to decide which of the four was our favorite because we enjoyed great meals and service at all of them. We will definitely return to this wonderful hotel.
Customer Rating: 

Average Hotel not quite a resort.
Jun 29 2016
Not much to do, no air conditioned space other than you room. The proximity to town was a plus. I've stayed at more than 12 resorts in Playa del Carmen and this one was second from the worst.
Customer Rating: 

Not the best experience
Mar 30 2016
We have certainly stayed at much nicer resorts in Mexico. This resort met minimum requirements. Very family orientated, with absolutely nothing to entertain adults. Food was acceptable, but nothing to brag about. Bartenders were excellent. Beach was gorgeous. Don't spend money on wifi service, don't expect soap or bottled water.
Customer Rating: 

Wyndahm Azteca
Dec 11 2015
My resort was excellent. It was my first all-inclusive and I was very pleased. Everything was great. I started getting sick of the food towards the end but, I feel like that is a common thing with resorts. Overall though, five stars.
Customer Rating: 

Apple Rep in Playacar
Nov 14 2014
Rep was great at arranging things in the schedule to accommodate us.
Customer Rating: 

TripAdvisor Traveller Reviews
out2havefun, Melbourne Beach, Florida
Wed Jun 06 04:49:08 EDT 2018
Our second time here. We traveled with our daughter, son in law and their 3 young girls. Our room was close to them which we had requested, and a usual hotel room with 2 beds, tv, small table and chairs. The cleaning staff was very good and the girls enjoyed the towel animals which were left on the bed each day. Food was very good in the specialty restaurants, but some reservations were hard to get. The bar food was ok, not as much variety as I would have liked. The main dining room had good choices for all meals. The wait staff was attentive and helpful. We did enjoy the entertainment at night. It's not Vegas but it was lively and fun the times we were there. the kids enjoyed it too, although it didn't start until 9:30 at night so it made for a late bedtime. We really enjoyed the pool. Nice and big with different levels for swimming and playing. The beach was very full of seaweed. The ocean was rough while we were there, but it was beautiful water. The kids went into the kids club once and didn't really want to stay there, for those many activities, but liked the nightly "kids disco" with the kid's club. I would have liked a printed out activity sheet upon arrival to have more idea what activities were going on which seems like a simple thing to do.

Celebrating 50
Caroline G, Sturgeon Falls, Canada
Mon Jun 04 11:44:26 EDT 2018
Location - Fantastic if you like 5th avenue and surrounding you can walk there. Food - Mediocre I wasn't impressed for Mexico. Rooms - Beds are hard as rock but the front desk accommodated and put a foam mat on mattress which made it a bit better. The hotel is outdated but very clean. Beach - beautiful but they do not clean it up so you have to walk out so you are not in the weeds, but there is no beach bar and no service on the beach either. When I did get someone to bring us a drink I left 5USD tip for 2 drinks thinking he would come back but didn't. Pool - They will not keep the chairs, there is no pool bar and not allowed to drink in the pool. Lots and lots and lots of kids between the ages of 2 - 9 and at the sister resort also. Bar service was ok. Front desk girl I think her name is Luce was incredible. I wouldn't go back.

Too many rules
Janette H,
Mon Jun 04 06:40:27 EDT 2018
We are staying at the Viva Azteca this week. The resort is nice and clean. This is the first time that we have stayed in a Mexican resort that had no swim up bar. The bar is close by, but you are not allowed to have your drinks in or even near the pool. Really? If you even have your drink sitting beside the pool, security will make you move your drink. We also found that you cannot leave a towel on a chair for more than one hour. Security actually comes around with a clipboard to keep track of towels. If you are not at your chair, they take your towels. We are on VACATION, not in Elementary school. We paid money to be here. Just ease up on the rules.

Good value hotel, very bad internet
JazzyMae, Split, Croatia
Sat Jun 02 17:18:14 EDT 2018
All in all, after visiting Playa for a few times, I can say the hotel is ok, bit this depending on what type of traveler you are. They had our rooms in two far locations even we booked months ago and asked for the rooms together. Ok, were not together but we even did not get the separate bed rooms that we paid for. They did sort this out so fine. The internet they said only working in few places of the resort but was functioning throughout, except the rooms and further parts of the beach. That is why I bought the internet for about 30-40 eur per week, but this did not work at all and I mean at all. Spent plenty of my vacation time talking to internet providers for the hotel and no, did not manage to solve it or get the money back. Also on check out, they did not have the room to leave things and get a shower, so last day we spent all dressed on 35 degrees and sitting in the hotel lobby (our flight was only at 21.30). The food was ok, the pasta station at the buffet excellent. Hard to get reservations for speciality dining, the lady at the guest services not so friendly. The exchange office at the hotel - be aweare - has probably the worst exchange rate around so avoid that. The entratianment - went once and left very early as it was not quite good. The very good thing is the service that was just excellent from the wait staff and from the houskeeping. The pool bar area is really good and what is very convineaant they work all night which is good for food, drinks and wi fi all night long. Rooms ok, no elivators, if you are on an upper floor, pack carefully as you are dragging your suitcases towards to reception. The beach is lovley, just watch for the seaweed that is a growing problem for playa - when its there, forget swimming. All in all, an ok hotel with great staff and a few issues that they can work out easily. Hope they will soon.

Great time- met our needs and expectations
sunloverinatlanta, Atlanta, Georgia
Wed May 30 08:17:19 EDT 2018
It was what I expected based on reviews. Anybody who is disappointed isn’t being reasonable. It’s one of the cheapest all inclusive resorts in the area. Don’t expect the Waldorf and you will have a great time there. If you cannot find something to eat on their buffet, then maybe you should stay home. It’s Mexico, the food is mostly Mexican. They go out of their way to divide american pizza, fries and hot dogs as well as healthier veggies fruits and salads. They throw in some other dishes that rotate such as French and Asian. Mayan a la carted was excellent but not much different than Mexican food served in the area ( no surprise there since it is Mayan riviera). We had room 1306 right by the pool (which means we had free WiFi on balcony side of room). Third floor so quieter but no elevator (so we worked off a little of the desert buffet). Room was everything we needed. Bring your own soap and shampoo (it’s not the ritz so what they provide is minimal). If you want to pay $50 more per night you can stay where they give you fancy shampoo and fridge that’s more stocked and refilled daily). Bring your own wash cloth (it’s mexico, not the u.s.). Only vip section of beach has drink service and n swim u bar but civilized people have to walk to the bathroom anyway so I’m fine grabbing a drink on the way back. Beach was great except for tremendous amount of seaweed. Hotel can clean up what is on the beach but the water was filled. If you take snorkel or scuba trips, you can get out past it. Have to walk way down beach to sister resort to get on beach but they were nice and knowledgeable. Good equipment except they don’t give you depth gauge which was disconcerting because I forgot my dive computer. Pool was clean (only one). But you can go to sister resort if you want more choices while ocean is unpleasant due to seaweed. Our safe did not work. We told the front desk. They said someone was on the way to fix it. They beat us to our room. Waiting for us by the time we got there. Only complaints I had were in the design of the buffet/lobby/bar/nighttime hang out area. I read no air conditioning and thought nothing of it. All the resorts there have al fresco dining. What I did not realize is that it is a plaza that is closed off on all sides. There is no exposure to breeze or any attempt at all to mitigate the stifling heat. Thought I was going to pass out waiting to check out and would not stay there again due to this design flaw. Sweating through a meal is not pleasant much less the special experience of a vacation resort. Only other complaint applies to a lot of all inclusive resorts and that is the a la cartel scam. They want to advertise access to multiple a la cartes without having to actually feed everyone. They make it virtually impossible to get into one unless you stay at resort without going out to enjoy the area. (Have to make reservations on afternoon you check in, can only get six o’clock and be there at three to try to get same day second reservation). We ate at the Mayan and it was really good (except for being eaten alive by mosquitoes). But there were a grand total of 7 people eating in the restaurant the entire time we were there. The unhelpful lady in lobby said six o’clock was only available reservation but only two people showed u at 630 and three people at 7. I asked her about it and she said it was to provide better service. The restaurant was set up with about twenty tables to give illusion for advertising purposes but they apparently only allow one table to be booked each half hour. That my friends is called a scam.

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