Viva Wyndham Azteca

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All Inclusive    

Exceptional Value!
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, 2 t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids' club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids' club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located in the Riviera Maya, 2 minutes from Playa del Carmen.

Local Phone: 011-52-984-87...
Fax: 011-52-984-877-4141
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, snackbar, disco bar and four restaurants. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Guestroom includes one king bed, a fully-equipped bathroom with a shower and Jacuzzi, and a private balcony or terrace with oceanfront views.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe

There is a $2 per day charge for the use of the safety depsoit box.
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Game Room
Advance Notice for Babysitting: 24 hours
Cribs and Rollaways can be requested at no extra charge

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
151 Recommend
151 past Apple Vacationers would recommend Viva Wyndham Azteca to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3650reviews
What to expect

TripAdvisor Traveller Reviews
Hotel was right for the price but amenities were lacking
AaronD719, Lincoln, Nebraska
Wed Jun 21 09:59:09 EDT 2017
We got a very good deal on this hotel for our honeymoon so for the price it was right but compared to other all inclusives it was lacking. My main complaint was the constant attempt by the hotel to nickel and dime us with extra costs. Negatives 1) As others mention you cannot drink the water in your room and they give you only two bottles of water. We brought two refillable bottles with us and had to refill them constantly. They say its for environmental reasons to save on plastic. You know what would be really environmentally friendly, is having a water purification system for your whole hotel so people don't have to rely on bottled water. Also, refilling plastic bottles releases toxins and bottle companies even warn you not to refill disposable bottles like you are given at the Azteca. My wife forgot one night and put water on her toothbrush and got sick because of it. I stayed at a hotel 20 years ago in Cancun that back then purified the water, this is pretty inexcusable and cheap in this day and age. 2) Hotel ATM - went to use the ATM at the hotel which only dispenses dollars. The ATM charge was $8 then they wanted an additional 10% charge on the amount. To take out $300 they wanted to charge us $38 and then the hotel wants a 12% fee to convert your dollars to pesos! So if we had gone through with it our $300 withdrawal would have costed us $74! 3) Towels - They give you two towel cards at check in, lose them and its $20 a piece 4) Wifi - No wifi in your room. Public wifi was the worst I have ever been on. Worse than a dial up modem I had as a kid in the 1990s. And to use the business center you have to pay by the minute. We tried to do some research on excursions or check the weather and it was impossible. In 2017 this is totally unacceptable. 5) Booked 6 nights but only got 2 diners at the nicer restaurants. The two restaurants we ate at (the mayan place and the Viva Cafe at the other Wyndham) were both good and largely empty. Seems like another cheap ploy to keep food cost down. 6) Misc charges - Charging $2 a day to use the safe. Other silly charges like asking you to pay 10 pesos to weight your luggage. Positives 1) The beach was very nice and had plenty of good seating 2) Staff was very nice 3) The buffet was okay but the two restaurants we got to eat in were good. Unless you get a great deal or can use your Wyndham points I would look elsewhere.

CarlaVogel, Mexico City, Mexico
Wed Jun 21 09:44:39 EDT 2017
This was my second time staying at a Viva Wyndham hotel in Playa Del Carmen. And I´m sure I will never return. This time, I chose Viva Wyndham Azteca for my honeymoon vacation and I truly regret my decision. The attitude of the staff at front desk is TERRIBLE. The “Honeymoon Package” is just a BIG LIE. At the check in, that was supposed to be an early check in, they told us that our room was not ready and we had to wait 4 hours for our room. The In-Room breakfast is a joke, it is just coffee and bread. Then we asked about the Late Check Out that, according to the website, was another benefit of the “Honeymoon Package”, and as usual in this hotel, we received a NO for an answer. The lady of the front desk just told us that it was not possible because of availability. But I insist, they don´t try for a moment to make you feel comfortable or. Welcomed. Even worst, if you are a honeymooner, it is sad that a hotel like this does not even try to make you feel special like other hotels do. Another nail in the coffin was that we attend to a breakfast with the ladies of Viva Club that are interested in selling you the membership. Clara and Fabiola, first treat you like they are your best friends, and when you say that you are not interested at the moment, they don´t even have enough education to say “goodbye, thanks for your time” and start joking with a sarcastic and non professional comment “start saving then”. What kind of impolite comment is that? and In what hotel of the world it´s ok to mock your guests assuming that they don´t have enough money just because they don´t want to spend it there? We really were interested in that membership to buy it next year. If not, why would we loose a morning of our honeymoon trip listening to them? But instead of understanding that and that every guest can also recommend the membership, we receive this really bad treatment. So, if someone asks me, I will answer that is better to throw your money away. It is a shame that Viva Wyndham only seems to care about European guests. All the guests, no matter where they came from, pay and expect to receive the same service. I wouldn't go back there even if it was free.

1st time to Viva Azteca
ebeth78, Poland, Ohio
Wed Jun 14 12:46:57 EDT 2017
This was our first time to Cancun and first time here. Overall it was...nice. The staff was wonderful--very polite and helpful. The buffets are large and vary everyday with lots of healthy options to choose from. The area for kids was great. Our 2 yr old daughter loved it--especially the small pool area. Our room was fine--there were small "sugar ants" around the sink area in the bathroom, but if we put our things away they disappeared. The beds were comfy and everything worked. Including the AC (which was almost too cold at night/way too hot without it) The "needs improvement areas": I felt that they don't utilize the spaces they have efficiently. There is a bar across from the buffet restaurant that could be a game room or something more interesting. Poolside needs more chairs!! We ended up putting or things on the ground because all the chairs were "full" even though most of the people weren't in them. Stagger the events more and make it more obvious at check in what's available. We learned on our last day from a team member that Spanish classes were offered. Would have been nice to know earlier. Also allow for at least an extra hour of time to catch the bus back to the airport. Our bus was canceled for some reason, but the hotel called an Uber for us. A bit of a hassle, but it worked out. Overall it was nice.

Decent hotel
Jenmkd, Avondale, Arizona
Sun Jun 11 13:50:47 EDT 2017
The pool, beach, alcohol drinks, and surroundings are nice. Would like the option of water bottles and bottle soda. Only given 1 for a 6 day stay. Sometimes the water had a bad smell from cup and dispenser. All staff except front desk was very helpful, nice and went out of their way to help us all. Front desk seemed irritated to assist us anytime we talk to them. The room was clean but very plain, not even a clock in the room. The bathtub was not good. Old and covered over with something. Definitely not taking a bath there and not just my room. Even though not in our rooms lots, would like it better. Cute animal towels creations on bed from maids great though. 😊 The food okay but seemed the same everyday and wanted to eat other places. (Wish we could eat outside without birds bugging us along with the bugs. Wanted inside eating area air conditioned. Tried their restaurants but we weren't a fan of that food either. Liked the vendors that came Thursday night, especially the painter. Bought 5 pictures he painted on tile for us. He was super nice and very talented. Not sure if come back to this hotel.

Was better than we expected from the reviews we read online before booking
kannewalker2006, Calgary, Alberta
Wed Jun 07 14:07:30 EDT 2017
We found this place clean overall. The buffet was better than the buffet we had at another resort in Cancun. Perhaps a smaller resort helped with that. The rooms were okay. Drinks were not replenished daily in your room and if you can't use the water in the rooms and need to use bottled water (for brushing teeth, etc) I would expect more water provided in the rooms. I found the staff very friendly when we stayed there. Only rude people were other quests and I didn't like the amount of smoking on the resort from guests, felt like I always had to walk through it due to the design of where you can smoke. Great location to shopping, in walking distance to fifth avenue and another shopping area across from the sister resort - Viva Wyndham Maya. We ate at two of the restaurants', highly recommend the Italian a la carte, very good food. taxi service was readily available and no waiting. One of the improvements I suggest would be bar service on the beach. We didn't realize this resort was a 3 storey walk up, so be prepared, we would have asked for a ground floor room if we had known that. Overall, we had a great time, enjoyed the resort, staff was friendly. We would come back to this area but would probably try another resort that is more modern just due to personal preferences.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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