Cancun

Viva Wyndham Azteca


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All Inclusive    

Exceptional Value!
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, 2 t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids' club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids' club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located in the Riviera Maya, 2 minutes from Playa del Carmen.
Address:
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-877-4141
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Golf: NEARBY
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, snackbar, disco bar and four restaurants. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
ROOM TYPES
STANDARD ROOM OCEAN VIEW
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR SINGLE W/CHILD
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
OCEANFRONT ROOM
Guestroom includes one king bed, a fully-equipped bathroom with a shower and Jacuzzi, and a private balcony or terrace with oceanfront views.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR POOL VIEW
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe

OTHER INFO
There is a $2 per day charge for the use of the safety depsoit box.
DINING
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
CHILDREN'S PROGRAMS
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Advance Notice for Babysitting: 24 hours
Cribs and Rollaways can be requested at no extra charge

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Viva Wyndham Azteca to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3612reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Won't be Back!
Tracy T,
Wed May 17 06:56:59 EDT 2017
The front desk staff, including the supervisor were horrific!! You CANNOT check-in until 3, not too sure why Sunwing offers a champagne flight. Wifi you have to pay for and is very very sketchy. This was our 3rd stay at this resort, it is pretty evident that there has been a change in management, the food at the buffet was awful, the bacon is now kept behind the omelet station, so line up for bacon! We asked for a King room, upper floor and were given a double room ground floor, and wouldn't change it, the supervisor said "you took the key, you keep the room"! Will not be back!! You work hard all year for a nice vacation, to be treated this way is unacceptable. There are MANY resorts in Playacar to choose from...the Azteca will NEVER be a choice for us again.

Won't go back
12yrtravelingfriends, KY/IN
Sun May 07 11:24:56 EDT 2017
We were group of eight this trip to Mexico. We have traveled to Mexico for over 20 years, staying at several different resorts. Viva Wyndham Azteca fell within in the two worse we stayed at along with a Riu Resort. Since we travel more than once a year we were looking for something in the lower to mid range price that looked and reviewed fairly decent. Wrong choice - should have spent another $150 each and gone to Iberostar. On the good side: Great location - can walk to Playa 5th Ave, beach was very nice, wide, with abundance of chairs. The maid service in the room was good (we always, always, always tip maid service generously). On the down side: Service: This is the only resort I can recall that does not have pool side, beach side, garden side or any side wait service. No one ever came around taking drink orders. With only two general bars, one would think there would be more service on the beach. The majority of the staff were not personable at all. We were at the buffet and one of our party asked for water thinking the wait staff would bring drinks to the table however we pointed in the direction of the drink machine. We are tippers but when we do not get service we do not tip. Service in general was not good. Rooms: We had a couples retreat room - 1300 - not great. A/C was out first night - was fixed next day but was so very loud. The way the bed is situated in that room does not allow good airflow. The shower has no shelf for personal items such as soap, razor , etc. With such a large shower you would expect to have a little clothes line to hang wet suites - not there. No pillow case on pillows - only the pillow sham (not very soft) which I hope they change with new guests. The room is supposed to be ocean view but from the balcony you can only see the ocean if you stand up - cannot sit and enjoy the view - only see a wall. Also had to pay for room safe - first time ever had to pay for that service. Food: Was okay - not excellent but didn't go hungry. Oddly enough the pizza and hot wings at pool side grille was one of our groups favorites. We ate at the Italian - not worth the length of time taken - basically same food as buffet only more presentation. Pool: Only one pool and it is not big as some reviews read. Not many pool side chairs. For a resort this size this was one of the smallest pool areas I have seen. The towel service people acted as if they were being held hostage to hand out towels. I'm not sure why they even have to use the towel card system - the towels are not something you'd want to take home. My watch got taken at poolside - never turned up at lost and found. Entertainment: What entertainment? Worse I've seen. Overall: If you haven't booked - don't. Spend little more and go few resorts down the way to Iberostar. If you have booked - make the most of it the beach and location.

This Vacation was Paradise!
Nataly M,
Sun May 07 05:50:21 EDT 2017
I left Mexico crying and sobbing on the plane because of what a wonderful time I had and because I knew my vacation was over and I was heading back to my real life :) In my opinion, I had the best time of my life even though I only stayed 6 days and 5 nights. I bought a package deal back in December 2016 as a Christmas present for my mom because she really deserved a vacation! I booked it for the last week of April 2016 and honestly I couldn't have picked it better! I'll break down my experience into categories: Booking: I purposely stayed away from busy seasons like Christmas and Spring Break. If you want to plan ahead like I did, the weeks after spring break are perfect because seriously there's no one at the resort and you'll have the beach and pool to yourself without worrying about waking up early to reserve chairs and space to leave your stuff. If you go during a busy season then expect the resort to be crowded! It's that simple :) Arrival: Mom and I arrived at Cancun airport and used Cancun Cab services to pick us up from the airport and drive us to the resort. I paid for private service so we didn't share the van with anyone else and I loved it!! I sincerely recommend their service if you don't want to share a ride to your destination. The driver instantly became our friend and upon leaving the resort he was our same driver back to the airport! Resort: Gorgeous!!!!!! I actually booked my reservation at Viva Wyndham Maya and upon check in, they upgraded my reservation to Viva Wyndham Azteca, allowing us to enjoy both resorts during our stay with our room in Azteca. We received our welcome cocktail and a nice cab driver drove us from Maya to Azteca without us having to pay for the ride. Supposedly Azteca has better quality and reviews but I loved and enjoyed both resorts! Staff: The staff is enormously friendly and professional!! Honestly, I felt like royalty just based on the way everyone approached me and treated me. The entertainment staff automatically became my friends as I participated in various activities such as yoga at the beach, dancing by the pool and attending the Night show! These guys can dance!!!!! And they come and hang out with you by the beach or in the dining room and brighten up your day :) Also, the excursion guy who recommended I go to Chichen Itza left a memorable impression in me. Such an educated and mature person!! After our excursion to Chichén Itza we would come and visit him :) The dining room staff also treated me like royalty lol I'm not even exaggerating! One of them in particular recommended a homemade remedy for my severe sunburn and it worked! I was sad I couldn't say good bye to him since he worked evening shift and I left in the morning to the airport. The waiting staff at the Buffett are always attentive to your needs! You get your food and sit and they will bring your drinks and clean up after you. I think I spent like $100 on pure tipping because I sincerely appreciated everyone's attentive service! Room: You're on vacation..... why would you care about the room?!?! If you're spending more time in your room than out in the sun..... you are losing out on your vacation time. It's true that the rooms are simple but if you want more luxuries, upgrade to VIP and they will transform your room. But we enjoyed the room to sleep and shower lol literally that's it! Make sure to purchase your wifi access because the resort wifi only works in the dining area but once you have access to wifi it will work in your room. Their TV service doesn't offer that many channels to watch, but we barely watched tv since we always had a full day of fun and came back exhausted to our room. I think at this point is fair to mention that I'm bilingual, fluent in English and Spanish. If you speak Spanish don't be afraid to speak Spanish!!!! They will love you and during excursions, the vendors will discount your artesanía purchases lol I'm Colombian and everyone admired my Spanish :) you have no idea how many friends I made in such a short time!!! Viva Wyndham Azteca was my paradise 😍thank you everyone who made my time special!

Very Accommodating staff
mbsub, Minneapolis, Minnesota
Fri May 05 18:04:33 EDT 2017
We contacted the hotel stating it was my husbands 65th birthday plus he did the DNA testing and found his siblings. They were coming to celebrate their new brothers birthday. The staff was so helpful as they found rooms in the same building on the same floor. Rooms were always clean with a special towel figure everyday. Buffett was only edible. Specialty restaurants were all very good. Bartenders were great. I think their names were Caesar, Manual and Alfredo. Thank you! Never refilled pop in fridge. They did have pour your own down at the pool bar. We like hotels with balconies and this one had "European" ones. So you could stand on it but chairs did not fit. You also had to pay a daily fee for the safe in the room and the Wi fi was terrible.

Not safe!!!!!!!
Laura H,
Fri May 05 00:21:03 EDT 2017
Where do I start? The feeling of being watched in a creepy way by staff? The European male guests aggressively hitting on me & my friends? The security that laughed when a drunk man would not leave us alone? The sketchy food? The horrible drinks? The subpar room with light switches, etc that didn't work? The total inappropriateness of the place for children. Please do not bring your children here, the staff is incredibly apathetic. This was the worst vacation I've ever had mostly because of the staff here. Actually, there are a couple of really great hotels across Mexico where staff is so good, you never want to leave. This place was so bad, I couldn't wait to leave. It's a shame because Playa Del Carmen itself is a beautiful part of the planet, but finding happy, kind people here is very difficult. I honestly could not wait to get the hell out of there. During the day, you could barely find a seat by the pool or on the beach. Forget about having your friends from other resorts hang out with you-you can't. You're stuck with maybe some slimy people that harass you if you're a woman or cut in line in front of you. It's a 2 star place at best. They need to do something about their attitude quickly or they are going to lose business. I wouldn't go back there even if it was free.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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