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Viva Wyndham Azteca

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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine or champagne, hors d'ouevres, fruit basket, a picture, two t-shirts, and room upgrade (based on availability; minimum 3-night stay; restrictions apply and proof of marriage required).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids' club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids' club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located in the Riviera Maya, 2 minutes from Playa del Carmen.

Local Phone: 011-52-984-87-74
Fax: 011-52-984-877-4141
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, snackbar, disco bar and four restaurants. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Hair Dryer
Room Safe

There is a $2 per day charge for the use of the safety depsoit box.
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Game Room

Advance Notice for Babysitting: 24 hours

Cribs and Rollaways can be requested at no extra charge

TripAdvisor Web Reviews
Based on 2769 reviews
What to expect

TripAdvisor Traveller Reviews
Mixed review
andymgowers, Manningtree, United Kingdom
Tue Nov 24 12:37:03 EST 2015
A pretty nice hotel really. Rooms are lovely and spacious and kept clean by the excellent maids. Food in the buffet restaurant is good and there is bags of choice. The premium restaurants are great. All waiting staff are great. Front desk staff are really helpful. Now the bad bits. Very occasionally my daughter wanted to go to the kids club, this was ok until they let her leave by herself and she found us on the beach. She is only 5 and kids club were told not to let her go by herself. She didn't go to kids club again. The swimming pool had a layer of green slime stuck to the tiles at the water level. This is obviously an accumulation of other peoples suncream. The pool was cleaned daily but this was repeatedly missed (probably for months) and is in my opinion, disgusting. Would I stay here again???? Debatable. More>

Very Nice Resort
Gary O, Brighton, Canada
Sun Nov 22 21:03:58 EST 2015
This was a nice small resort. I would say it's a 31/2 star. The hotel and the rooms are very clean. The hotel staff are constantly cleaning. I was disappointed at the fitness room. It had older equipment and no air conditioning. The beach was great. We were there for two weeks. The second week we had seaweed along the beach but were still able to swim. The food in the buffet was good. We tried the restaurants. You are allowed to visit the sister resort the Viva Maya. We ate at Don Diego and it was fantastic. More>

Some cutbacks but still good
ronald715, Edmonton, Canada
Tue Nov 17 17:36:20 EST 2015
This is our fourth trip here, the last was six yrs ago. The first three were absolutely great so we had to come back and see if the greatness continued. We were disappointed to see so many cutbacks. The lobby used to have lots of very comfortable sofas and chairs and beautiful coffee tables, what happened to them? What's left is very uncomfortable to sit on for any length of time. Previously we had little bottles of shampoo, conditioner, lotions, soaps, box of tissues, mini fridge was always refilled and the room safe was free. The buffet is good and lots of variety but what happened to the "carving station"? It's been replaced with a pasta counter. Also there used to be lots of fresh whole fruit daily (oranges, apples, bananas, etc.) and there were beautifully sculptured melons for decoration. Our room was the same one we had on our last visit, we requested it because it is next to the pool and we could use the patio. The pool area could really use some more loungers as they were in great demand. It would certainly help if there were some hooks in the bathroom to hang clothes or whatever. A note to the "powers that be": turn the mattresses around periodically as they were so slanted to one side that you could almost roll off in the night. The staff were all friendly in all areas of the complex. The entertainment staff especially were terrific and their nightly shows were absolutely fantastic. We took in all the shows BUT our one big complaint was the loudness. There were many children most nights and I fear for their hearing. I, in fact, had to keep my fingers in my ears a lot of the time. It's too bad there are no non-smoking areas other than in your own room. The courtyard bar would especially get terribly smoke filled. However, we did enjoy our two-week stay. We even enjoyed the downpours/showers. More>

Joe and Cathy
Lovethesun1015, Wentzville, Missouri
Sun Nov 15 14:35:06 EST 2015
Great resort. Very clean, friendly staff. Lots of activities, best beach we've been to. Food is ok. Rooms are clean and spacey. Pool is great. Best staff. Thank you to Lauren, Ernesto, Manuel and Leonardo all of you made us feel welcome and our stay exceptional. More>

INMATE2014, Burnaby, Canada
Sun Nov 15 12:44:53 EST 2015
The Viva Wyndham Azteca is a smaller more compact hotel, only 3 floors high, no elevators. Our check in was flawless and the staff mainly (Arneau) went out of their way to make things happen in our favor. We were able to change our rooms after 2 days (2 rooms, 2 couples) to the ground floor. This gave us a small patio to sit out on (for happy hour). WARNING: the balconies on the 2nd and 3rd floors are approximately 16" wide, not even wide enough to put a chair on. There is no where to hang out your wet suits at the end of the day. HINT: bring some rope and use your imagination for a clothes line. During our two weeks there I was able to peer into a number of rooms, I was unable to see any king size beds.. I am sure they have some because the write up says so, I just did not see any and all the people I spoke to did not have one. A Mystery! THE ROOMS: very spacious, large vanity, separate room for toilet, and a lovely walk in shower. Mini bar....should be called Mini fridge. No alcohol, as a matter of fact you cannot find a bottle or can of beer. They only serve draft. So in your MINI FRIDGE, you have the following, 1 small bottle of water (not even 1 each), 1 pepsi, 1 diet pepsi, 1 can of soda, and 2 sprites. This is your WELCOME PACKAGE, that is it folks-and it is NEVER REPLENISHED, no matter how long your stay is. Now that we got our ground floor room with a patio, we had to go into Playa Del Carmen and purchase a case of beer, and now we have made the mini fridge into a mini bar. Things to bring to make your stay here a little more comfortable. -box kleenex -couple of bars of soap (they have liquid dispensers only) -shampoo and cream rinse (ladies) (liquid dispensers only) -facecloth if you need one -string to make clothes line for wet suits -alarm clock -they do have ironing board and iron, safe in each room (pay $2.00 day) -no coffee maker, and no free internet in room ( do not waste your money and pay for it ) it has got to be the worst internet service I have ever used or tried to use -good flat screen T.V. ( some good english channels ) -beautifully air conditioned rooms Now that I brought up the air conditioning topic, you must pay attention! The only real comfortable places to enjoy any air conditioned spaces are your hotel room and the specialty restaurants only. Even the Buffet is enclosed by glass and has sliding doors that are closed, but alas, no air conditioning, only ceiling fans that move the hot air around and around. There are two bars, a 24hr bar at the pool area, and a bar off the open courtyard. The courtyard is where everyone sits in the evening, to try and get free internet service. This courtyard can get really warm, and then to really enjoy the ambiance, you are surrounded by smokers everywhere. They also have outside seating for the buffet, which is part of this courtyard, so your choices are, hot buffet indoors or smoke in your face while eating outdoors. Ummmmm? The gym, feels like a sauna, the sports room has a pool table and a foos ball(sp?) table. This room is a hot box! The things that impressed us the most. -cleanliness of the place (even washrooms by pool and restaurants) -the Italian and Asian restaurants (excellent) -martini bar every evening set up outside the buffet in courtyard -cappuccino machine at both bars -location of this hotel -amazing beach (always the first beach to be cleaned each day) -lots of loungers at the beach (no bar service anywhere, except for roped off area) -Arnaut at front desk -housekeeper of room 2132 MONEY EXCHANGE SERVICE, what a joke! I exchanged $100.00 canadian so that I would have more bills to tip the servers at the pool and in restaurants. The woman exchanged my money after about 10 minutes of scrutinizing my 5 new canadian $20 bills. She ended up giving me large bills (500) pesos. I asked for smaller bills so that I can use them for tipping. Her answer to me was, No I cannot do it repeatedly, no reason, just no. I then went to the front desk and explained my problem and they too could not break the larger bill. We ended up going back to the front desk 3 different days and finally were able to break the bills one at a time. WOW! The people that suffer are the service people by not having this service in the Azteca. The one pool is small and there is a very limited number of comfortable loungers around the pool. Fortunately there is a towel police that monitors towels left on these loungers, so do not drop your towels and leave. It really amazes me on the number of people who feel the need to smoke a cigarette in the pool, or take a cigarette out with them when they go in the ocean. Yes, this hotel is SMOKERS HEAVEN.....or in our case NON-SMOKERS HELL! I am only guessing here, but I would guess that at least 75% of the guests here smoke, there is always someone lighting up no matter where you go in this complex, they even have stand up ashtrays on your way to your room. It is like going back in time, when you come to this hotel. Even though there is no smoking in any of the rooms, we watched people out on their 16" balconies, with the doors wide open, smoking their cigarettes. Ummmmm....wonder where the smoke went. We really wanted to like this hotel, but I have to say we will never return. We thought we would enjoy the smallness of this all inclusive, but there is no respect here for us non smokers. There were so many good things, but they were overshadowed by lack of air conditioning and non smoking areas. We did have a good time though, we walked every night outside the complex, and felt extremely safe. The area is wonderful. For your info, the sister hotel to the Azteca, is larger but the problems identical. One more note, we purchased ground transportation separately and we used CANCUN VAN SERVICES. They were punctual, professional, half the cost of hotel shuttles for the 4 of us, and the best three things, non smoking, air conditioned, and they did not try and get us to take in a time share seminar. I hope this review helps you decide whether or not you want to stay at this hotel, it is an honest review and like I said there was good, there was bad and there was ugly. HAPPY VACATION!.....wherever you stay. More>

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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating