Cancun

Viva Wyndham Azteca


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids' club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids' club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located in the Riviera Maya, 2 minutes from Playa del Carmen.
Address:
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-877-4141
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Golf: NEARBY
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, snackbar, disco bar and four restaurants. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
ROOM TYPES
SUPERIOR SINGLE W/CHILD
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
OCEANFRONT ROOM
Guestroom includes one king bed, a fully-equipped bathroom with a shower and Jacuzzi, and a private balcony or terrace with oceanfront views.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR POOL VIEW
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
STANDARD ROOM OCEAN VIEW
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe

OTHER INFO
There is a $2 per day charge for the use of the safety depsoit box.
DINING
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
CHILDREN'S PROGRAMS
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Advance Notice for Babysitting: 24 hours
Cribs and Rollaways can be requested at no extra charge

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Viva Wyndham Azteca to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3806reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
June 28
GREGORY B.
Jul 10 2017
We had a wonderful trip. The resort is small, not crowded at all. Always found lounge chairs on the beach. The beach was beautiful and clean. Buffet was good and always clean. Two things we were not completely satisfied with were the amount of people walking through the beach on the resort trying to sell things. It was a constant stream of them. The dinner reservations, we were only only allowed to make reservations for 2 of our 4 nights. Not a very good service. When we did go in the restaurants were empty, so not sure why they wouldn't take more reservations. Unless to keep their costs down. The food and service at the restaurants were excellent.
Customer Rating: 

Viva Wyndham Azteca
STEVEN C.
Apr 20 2017
The only 2 "complaints" I have are VERY minor - - - (1) it was a bit challenging to regulate the room temperature. While it was a comfortable temperature, the humidity tended to be a bit higher than we'd have liked. That may have been due to the first floor room, however. (2) It would have been nice to have more seats around the pool, as by the time the pool opened at 8am, they would be already full. Otherwise, the trip was absolutely AMAZING. :)
Customer Rating: 

Viva Wyndham Azteca 4/2017
KAREN S.
Apr 19 2017
Very comfortable beds, but sham pillows outnumber real pillows; as for more. Buffet restaurant good - but for Mexico where the ancients drank chocolate - there is almost no chocolate on the dessert bar :-( . Hotel is kept very clean and gardens are continually maintained. Lovely breeze on the beach and there are lots of chaises under palm trees for shade. People do reserve the chaises around the pool, but even if there were twice as many chairs, I suspect the situation would be the same. Unfortunately, for those who need to monitor their children in the pool, there are not too many options. I was actually thinking that it would be useful to have ones own transportable folding chair, perhaps there is somewhere to buy one in the area. There is a gift shop to purchase souvenirs, goggles, sunscreen, etc. The rooms are air conditioned, and the public spaces have a nice breeze and didn't need it (we went in April). Do not get a room by the bar unless you stay up late, due to the loud music. Kayaking on the ocean was fun, and one of the guys will take you out on one of the catamarans (both free). We did not go to any of the specialty restaurants, so I have no tips/opinion to provide.
Customer Rating: 

Viva Wyndham Azteca
RAAD S.
Jan 03 2017
This is an older facility with simple room furnishings however service is excellent!
Customer Rating: 

two hotels for the price of one
LORRAINE C.
Dec 06 2016
Stayed at the Aztecia but was able to use the facilities at Maya. Beach was beautiful at both resorts.
Customer Rating: 

Best Beach Vacation
CHERYL S.
Oct 10 2016
The Viva Wyndham Azteca in Playa del Carmen is the best all-inclusive we have stayed in on the Riviera Maya Mexico. The size of the hotel allows the staff to get to know you and your wishes immediately. The staff was amazing. We were amazed at the beach and never had a problem finding an unoccupied lounge chair to our liking. The specialty restaurants were by reservation only, and although our stay length only allowed us two reservations immediately, we were able to visit the reservation desk each afternoon and get an available spot at one of the restaurants for that evening. Being able to eat at both the Azteca and the Maya gave us six different restaurants to chose from. It would be difficult to decide which of the four was our favorite because we enjoyed great meals and service at all of them. We will definitely return to this wonderful hotel.
Customer Rating: 

Average Hotel not quite a resort.
EARL W.
Jun 29 2016
Not much to do, no air conditioned space other than you room. The proximity to town was a plus. I've stayed at more than 12 resorts in Playa del Carmen and this one was second from the worst.
Customer Rating: 

Not the best experience
JOHN S.
Mar 30 2016
We have certainly stayed at much nicer resorts in Mexico. This resort met minimum requirements. Very family orientated, with absolutely nothing to entertain adults. Food was acceptable, but nothing to brag about. Bartenders were excellent. Beach was gorgeous. Don't spend money on wifi service, don't expect soap or bottled water.
Customer Rating: 

Wyndahm Azteca
ANTHONY P.
Dec 11 2015
My resort was excellent. It was my first all-inclusive and I was very pleased. Everything was great. I started getting sick of the food towards the end but, I feel like that is a common thing with resorts. Overall though, five stars.
Customer Rating: 

Apple Rep in Playacar
TOMAS T.
Nov 14 2014
Rep was great at arranging things in the schedule to accommodate us.
Customer Rating: 

Buffet dining
TERRY F.
Oct 29 2014
We always found something to eat, but at the buffet for dinner there was hardly any fresh meat. No carving station with beef, pork, duck, turkey. Every night was the same things, usually with some kind of sliced beef in gravy for your meat. Hamburgers, hot dogs, and pizza were served for dinners.
Customer Rating: 

TripAdvisor Traveller Reviews
Half of good the other half sucks
Carlos V,
Fri Dec 08 11:46:48 EST 2017
This place is a nice property, the food is good, nice pool, good drinks and a walk from the beach. What stops it from being good and bad is the service. The front staff is the worst, at check in they seem mad to take care of you and Answer basic questions, the reservation desk behaves as if they’re doing you a favor when you ask them something and overall every time I had to interact with them it was terrible. However the rest of the staff is very courteous and provide great service. (Servers, bartenders, and anyone not at the front desk). Overall most of the front desk staff should be re trained. The serving staff however provided stellar service each and every time. Also another note that seemed ridiculous was that it was my wife’s birthday and the people at the front refused to do anything special like write happy birthday on a desert. They wouldn’t even put a candle on anything!

Perfectly fine!
Johanna J, Göteborg
Sun Nov 12 17:42:16 EST 2017
This is a friendly and comfortable hotel. You can come here for a good time of relaxation with or whitout kids. If you're in to fitness and exercise there are a lot of opertunities. Beach volly, zumba, salza...or just relax and enjoy all the free drinks. 😉 Our room was in a good size, modern, clean and had an ok bed. (Sorry, no balcony and mostley of the chanals are in spanish. Safety box not included). The hotel is very close to the beach with a lot of comfortable chairs. Nice, clean pool. Food was ok. Restaurants were better. No free internet (except for in the Lobby). Ok service and friendly staff. I can recommend a stay here!

Small, laid-back, near-perfect resort
maletero, vancouver, bc
Wed Nov 08 15:59:51 EST 2017
We booked a "Lucky Deal" with Sunwing, i.e. we wouldn't know our destination resort on the Riviera Maya until 1 week before the trip. There were 12 possible resorts. We lucked out. the Vivba Wyndham Azteca is a small-ish resort, quite compact (i.e. lobby to beach is no more than 400 meters), with an outstanding beach and lots of space. It has a cozy feel to it, much much nicer than some of the gigantic resorts on the same Riviera. It is inside Playacar (gated community just South of Playa del Carmen), you can easily walk to Playa, and has many plusses: - the smaller size - the large beach - the many beach chairs - a pool that is never too deep (you always touch the bottom), perfect for swimming, and not too cold - A bar/snack bar that is open 24/7 - A buffet where you can help yourself to drinks (incl. wine and beer) should the waiters not materialize - A very nice lobby piazza, where you can have drinks and your meal in a place that feels like Mexico (and not some anonymous cafeteria) - The possibility of spending time, using the beach and having meals at the much larger Viva Wyndham Maya, four resorts South - The possibility to loan bikes to ride around Playacar and beyond (unfortunately the service closes at 5pm) On the minus side, I would mention the iffy wi-fi connection and the strict minibar policy (your minibar does not get restocked daily or ever - not even water, so you have to always remember to bring your bottle with you to refill it - apparently it is for ecological purposes, which I can understand, to a point). The food was good, never bad surprises, in some cases it was excellent (I'm an Italian cook, so I tend to be demanding...). Drinks were not watered down. No beach service, with the exception of the Privileged area. No swim-up bar (but I don't care). Water sports available, but no motorized sports (hooray!). The demographic we found was mostly Germans and French canadians, with some Italians and some Northern Europeans. Several families with kids, nut we weren't bothered by them. The entertainment staff is fun but discreet. The evening shows, despite their great efforts, were so-so. Rooms are ok, great rain shower, unfortunately no balcony to speak of, only a tiny stretch maybe 2 feet wide. Waiters very attentive, English spoken with no difficulties. We took an (independently purchased) excursion by catamaran to Isla Mujeres, very good but for an activity involving a poor shark that was held by every participant for a photo op. Terrible thing to do to a wild animal. For the rest, it was a great day out on the ocean, lots of booze, lunch on the beach, snorkeling, and also some free time to visit the very quaint village of Isla Mujeres. All in all, a great little vacation, thanks also to the weather, I'm really glad I found this spot (this was my 10th time in Mexico).

Excellent vacation
angyl12, Niagara Region
Tue Nov 07 03:55:21 EST 2017
This resort is small, and super friendly!!! First time there, and probably will not be the last time there. We really enjoyed ourselves, we traveled there from Oct. 28 to Nov. 4. We had a nice room, the food was good, the drinks were good, and the entertainment staff were awesome. This resort allows the animation crew to have dinner in the dining room, and many of them asked to sit with us during dinner. We all thought this was wonderful of the hotel to allow this, as many of them are away from home and this allows them to have dinner with "family". We had guest services call our room 3 times during the week and ask if everything was ok, I've never experienced that before, nice to see they cared. One of the things I liked best about this place, being a non-smoker, there was no smoking allowed in the lobby or the theater. I've been to resorts where they allow smoking in the theater and actually had to leave because it was so thick we couldn't breath. This is not the case there!

Second Visit And Will Go back !
mike l, Brampton, Canada
Sat Nov 04 16:30:26 EDT 2017
My wife and I just returned from a one week vacation at this resort, we were there from Friday October the 27th to Friday November the 3rd 2017, This was our second visit to this resort as we where there the same time last year, we obviously liked the resort or we would not have gone a second time. i will try and keep this review short. Check-In We dealt with Deborah who was very pleasant to deal with, we arrived at around 11:00 am and was told our room would not be available until 3:00 pm, which we expected. We changed into our bathing suit in the gym change room put our luggage in the secure lock up room, had a bite to eat and off to the beach until or room was ready (which was 3:00 pm) Room We stayed in room 2319 which was on the 3rd floor with a view of the pool and a partial view of the ocean. No complaints about the room, Micela (not sure of the spelling) did a great job cleaning our room daily, she left a different towel art figurine on the bed when she left the room every day. We did leave a monetary tip on the bed every day as we wanted to show our appreciation, I'm sure it was appreciated. Only complaint would be the balcony, two people could stand out there, but that's it, there is no room for a chair to sit in and relax after a day at the beach. Beach This is the main reason we love this area of the Mayan Riviera, the beach is phenomenal, nice wide beach, white powdery sand and warm turquoise water, what could be better. The resort makes sure any sea weed that wash's ashore overnight is raked up a sunrise. To walk into Playa Del Carmen is maybe 15 minutes by beach, and probably about the same if you walk thru Playacar on the sidewalk. Buffet I am a very picky eater, but always found more than enough to eat, the variety of food is very diverse to try and accommodate people from all different parts of the world with varying taste. Ala Carte's We only went to two this visit the Oriental and the Italian both were very good. Entertainment Staff This group worked very hard to keep people entertained, if you did not want to participate they did not pressure you to get involved. We did not go to the theatre as it very small and can get quite hot as it is on an upper level. Drinks This is one area that could be improved alcohol seems to be weak, you could not taste it in any of the drinks unless you asked for a double, not sure why this is ?? WI-FI Not good only available in the lobby, and very slow. Overall I think this resort is good value for the money we spent, and for the right price we will probably return for a third visit. Mike and Kim Brampton, Ontario



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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