Cancun

Viva Wyndham Azteca


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All Inclusive    

2019 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; minimum 3 night stay).

Viva Wyndham Azteca is a vacation paradise! Located in Riviera Maya, Mexico, this charming, all-inclusive resort is perfect for couples looking to plan a wedding, honeymoon, or to renew their vows. Let yourself fall in love with the magic of Viva Wyndham Azteca.

Guests staying at Viva Wyndham Azteca enjoy exchange privileges with Viva Wyndham Maya and experience the best of both worlds. This resort offers an atmosphere charged with energy and action for the entire family. For the recreation-minded, Viva Wyndham Azteca offers water aerobics, stretching classes, kayaking, beach volleyball, tennis courts, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. With an extensive activities program, the supervised kids club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe. Take your time - the kids club team knows how to keep young vacationers entertained.

As night falls, the energy rises at Viva Wyndham Azteca. Enjoy nightly themed shows, or sip your favorite cocktail at one of the premium bars.

Viva Wyndham Azteca offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Indulge your senses with the enticing international flavors served at the Creole, Asian, Mexican, and European specialty restaurants.

Viva Wyndham Azteca has 335 exquisitely decorated rooms providing you with a great place to relax. These picturesque rooms offer breathtaking ocean or garden views. There are different layouts for different guests - from cozy and romantic rooms for couples to spacious accommodations for the whole family.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located in the Riviera Maya, 2 minutes from Playa del Carmen.
Address:
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-877-4141
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Fresh water pool with ocean front whirlpool.
Golf: NEARBY
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: 99
Cart Fee: 20
Club Rental Fees: 12
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 1
Court Fee: No charge.
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Viva Wyndham Azteca is a unique and classical hotel which combines Mexican architecture with traditional Italian flavor. The hotel is a beachfront property and offers a fresh water pool with ocean front, whirl pool, Snackbar,disco bar and f our restaurants. The hotel will eliminate plastic straws and replace them with biodegradable straws. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 335
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Must be at least 21 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for safety deposit box.
ROOM TYPES
SUPERIOR SINGLE W/CHILD
Two queen beds or king for single adult and child, French balcony with garden-view, Cable TV, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
OCEANFRONT ROOM
Guestroom includes one king bed, a fully-equipped bathroom with a shower and Jacuzzi, and a private balcony or terrace with oceanfront views.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR POOL VIEW
King or 2 queen beds, French balcony with pool view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR ROOM OCEAN VIEW
Two queen beds, Balony with ocean-view, Satellite TV, Phone, Safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs are available upon request.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe
SUPERIOR
Kng or 2 queen beds, French balcony with garden-view, Cable TV, Phone, Bathroom with tub/shower, Vanity, Hairdryer, Safe, Mini-bar with soft drinks.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Telephone
Television
Room Safe

OTHER INFO
There is a $2 per day charge for the use of the safety depsoit box.
DINING
Viva Wyndham Azteca features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Guest also can enjoy three restaurants at the Viva Wyndham Maya.
There are 4 Restaurants at Viva Wyndham Azteca:
Bamboo - A la carte restaurant serving Oriental cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Il Palco - A la carte italian restaurant. Open for dinner. Reservations required.
El Nopal - International buffet restaurant with theme dinners and diet corner.
Xul ha - A la carte Mayan restaurant. Open for dinner. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance lessons, Spanish lessons, Water Aerobics, Bingo, Ping Pong, Tournaments, Sailing, Bocce Ball.
Nightly Activities & Entertainment:
Evening entertainment: a different show every night (15 night rotation); discotheque; live music at the main bar.
CHILDREN'S PROGRAMS
The Kids Fun Club divides children into two age groups (one for younger children aged 4-7, and another group for kids 8-12 years old) with activities designed to suit their individual tastes.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Advance Notice for Babysitting: 24 hours
Cribs and Rollaways can be requested at no extra charge

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
151 Recommend
151 past Apple Vacationers would recommend Viva Wyndham Azteca to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4307reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
We Loved Viva Wyndham Azteca
KEVIN R.
Feb 14 2018
We had a great time. Everything was wonderful. We loved the size of the resort. We like smaller, quieter ones. The food was delicious with endless options at every mealtime. The entire resort was very clean and well maintained. All the workers are very friendly and hard-working. We would definitely go back and recommend the resort to other people!
Customer Rating: 

June 28
GREGORY B.
Jul 10 2017
We had a wonderful trip. The resort is small, not crowded at all. Always found lounge chairs on the beach. The beach was beautiful and clean. Buffet was good and always clean. Two things we were not completely satisfied with were the amount of people walking through the beach on the resort trying to sell things. It was a constant stream of them. The dinner reservations, we were only only allowed to make reservations for 2 of our 4 nights. Not a very good service. When we did go in the restaurants were empty, so not sure why they wouldn't take more reservations. Unless to keep their costs down. The food and service at the restaurants were excellent.
Customer Rating: 

Viva Wyndham Azteca
STEVEN C.
Apr 20 2017
The only 2 "complaints" I have are VERY minor - - - (1) it was a bit challenging to regulate the room temperature. While it was a comfortable temperature, the humidity tended to be a bit higher than we'd have liked. That may have been due to the first floor room, however. (2) It would have been nice to have more seats around the pool, as by the time the pool opened at 8am, they would be already full. Otherwise, the trip was absolutely AMAZING. :)
Customer Rating: 

Viva Wyndham Azteca 4/2017
KAREN S.
Apr 19 2017
Very comfortable beds, but sham pillows outnumber real pillows; as for more. Buffet restaurant good - but for Mexico where the ancients drank chocolate - there is almost no chocolate on the dessert bar :-( . Hotel is kept very clean and gardens are continually maintained. Lovely breeze on the beach and there are lots of chaises under palm trees for shade. People do reserve the chaises around the pool, but even if there were twice as many chairs, I suspect the situation would be the same. Unfortunately, for those who need to monitor their children in the pool, there are not too many options. I was actually thinking that it would be useful to have ones own transportable folding chair, perhaps there is somewhere to buy one in the area. There is a gift shop to purchase souvenirs, goggles, sunscreen, etc. The rooms are air conditioned, and the public spaces have a nice breeze and didn't need it (we went in April). Do not get a room by the bar unless you stay up late, due to the loud music. Kayaking on the ocean was fun, and one of the guys will take you out on one of the catamarans (both free). We did not go to any of the specialty restaurants, so I have no tips/opinion to provide.
Customer Rating: 

Viva Wyndham Azteca
RAAD S.
Jan 03 2017
This is an older facility with simple room furnishings however service is excellent!
Customer Rating: 

two hotels for the price of one
LORRAINE C.
Dec 06 2016
Stayed at the Aztecia but was able to use the facilities at Maya. Beach was beautiful at both resorts.
Customer Rating: 

Best Beach Vacation
CHERYL S.
Oct 10 2016
The Viva Wyndham Azteca in Playa del Carmen is the best all-inclusive we have stayed in on the Riviera Maya Mexico. The size of the hotel allows the staff to get to know you and your wishes immediately. The staff was amazing. We were amazed at the beach and never had a problem finding an unoccupied lounge chair to our liking. The specialty restaurants were by reservation only, and although our stay length only allowed us two reservations immediately, we were able to visit the reservation desk each afternoon and get an available spot at one of the restaurants for that evening. Being able to eat at both the Azteca and the Maya gave us six different restaurants to chose from. It would be difficult to decide which of the four was our favorite because we enjoyed great meals and service at all of them. We will definitely return to this wonderful hotel.
Customer Rating: 

Average Hotel not quite a resort.
EARL W.
Jun 29 2016
Not much to do, no air conditioned space other than you room. The proximity to town was a plus. I've stayed at more than 12 resorts in Playa del Carmen and this one was second from the worst.
Customer Rating: 

Not the best experience
JOHN S.
Mar 30 2016
We have certainly stayed at much nicer resorts in Mexico. This resort met minimum requirements. Very family orientated, with absolutely nothing to entertain adults. Food was acceptable, but nothing to brag about. Bartenders were excellent. Beach was gorgeous. Don't spend money on wifi service, don't expect soap or bottled water.
Customer Rating: 

Wyndahm Azteca
ANTHONY P.
Dec 11 2015
My resort was excellent. It was my first all-inclusive and I was very pleased. Everything was great. I started getting sick of the food towards the end but, I feel like that is a common thing with resorts. Overall though, five stars.
Customer Rating: 

Apple Rep in Playacar
TOMAS T.
Nov 14 2014
Rep was great at arranging things in the schedule to accommodate us.
Customer Rating: 

TripAdvisor Traveller Reviews
Fantastic...Hope to return a 3rd time
canadian1065,
Mon Apr 08 12:47:59 EDT 2019
The Wyndham Azteca... perfect if you appreciate great food, cleanliness, central location, fantastic staff & service, plenty of resort activities and an extensive white silky beach. 45-60 min from the cancun airport, 5 min bike ride or 15 min walk south of Playa del Carmen, I was at this resort 9 years ago and have tried 4-5 other all inclusives since. This trip confirmed the Azteca is my favourite. The resort is small, quick and easy to get around, it’s quiet, clean and relaxing but with plenty of activities with no pressure from the friendly knowledgeable staff. (Kayaks, paddle boards, bikes, ping pong, tennis, Vball, bocce, beach tennis, yoga/stretching and other fun activities. Diego, and other head dining room men, all chefs, and waiters at the a la carts took my gluten free diet seriously and were very friendly and accommodating. They make, on site, the best GF bread I’ve ever had!! And awesome pasta as well! Some other mentions that may or may not matter to you..Nightly entertainment is typical ...performed by hardworking, multi talented daytime staff, not contracted professionals like you would may see at a 5star resort. After the show, they invite willing guests to dance to Spanish and classic American music till midnight at the main lobby bar. ...Lots of fun to participate or just watch. Rooms are very clean and comfortable, mattresses will be due for upgrading. No conditioner, lotion or booze stocked in the room (not a problem for us) and the safe costs a little extra $ but given the overall value this was fine too. No pee up, I mean swim up bar, thankfully. Though it was full or near full capacity, didn’t seem too busy. No loud, crazy guests. There’s No drinking allowed while in or sitting on the edge of the the pool. No waiters at the pool or beach, but the short walk to the pool bar is a good chance to stretch. The Azteca is wonderful on its own but is also central to shopping, excursions, other restaurants and nightly entertainment. We are hoping to return for a an extended family vacation at this perfect little gem!

A great vacation!
Golfnp,
Sun Apr 07 10:15:07 EDT 2019
My wife and I spent 4/1-6 at the Viva Wyndham Azteca and had a wonderful week! Pro's - *Check in and check out was quick with a tropical drink immediately served! *Excellent service with friendly staff! We especially enjoyed Victor at the sister Viva Wyndham Maya's Don Diego mexican restaurant! *Room was clean, spacious, very comfortable and well maintained! *Food was typical all inclusive fair at the buffet "El Nopal" with breakfast being excellent! The specialty restaurants were very good! Our favorite was "Don Diego's" with Italian "II Palco" a close second! Also enjoyed the Asian "Bamboo" as well as the Mayan "Xul Ha"! *Alcoholic drinks were very good! Especially the Margaritas and my wife's favorite Mojitos! The wait was never long and the bartenders were excellent! *Beach was beautiful and groomed as well as could be (see Con's)! Plenty of shade and lounge chairs with views! Con's *Through no fault of the resort, a phenomenon occurred where Sargassum (seaweed) had come in and covered the shoreline from Cancun to Tulum. We'd never seen so much in 17 trips to Mexico! The resort was doing all they could to clean it up daily and did a better job than the neighboring resorts, but very disappointing! *Pool was small and needed a swim up bar. Also could use more shade around the pool! *There were no cocktail servers working the beach. All in all, this resort is a great choice for an economical vacation with great service!

Had a wonderful time!
Jacques P, Port-Cartier, Canada
Thu Apr 04 08:22:21 EDT 2019
I just returned from a 7-day all-inclusive stay at the Viva Wyndham Azteca in Playa del Carmen with my wife, along with my brother-in-law and his wife. We really enjoyed our stay there! Check-in was quick and simple. The staff, in all departments, is very friendly and helpful. I tested their patience one day when I became stranded on a windsurf board around closing time, and they came to bring me in very professionally and without complaint! The hotel is just the right size (335 rooms): many things to see and do (plus access to the nearby sister hotel the Maya), but everything is within short walking distance, which gives it a cozy feeling. El Nopal, the buffet at the Azteca, offers a good variety, and always, great service. Some in our party wished that cow milk could have been available for the coffee (rather than only goat's milk), which would have made it more like we are used to at home. We also took advantage of our access to the buffet at the Maya, which offers an amazing variety for desserts! Our experience at the à-la-carte evening dining was wonderful, with especially high marks for the food quality and excellence of service at the Bamboo and Xul-Ha restaurants. We enjoyed riding bicycles early in the mornings in the safe gated Playacar district, where the Azteca is located. We also had a great time exploring Playa del Carmen’s Fifth Avenue, which is a 2km walk from the hotel (about 25 minutes). I especially enjoyed getting up at 5 every morning, sitting down with a latte at a table at the Cenote, the poolside snack bar which is open 24 hours. It was my time of reading and reflecting, as the cleaning crew prepared the premises for the day and the sun began to rise on the Caribbean. Magical! My highest marks go to the water sports center. Great variety, condition AND availability of water sports equipment. Exceptionally helpful staff. We were able to get our fill of catamaran sailing, kayaking, stand-up paddling and windsurfing - all free with the all-inclusive package! So there is no question that I recommend the Azteca for a vacation stay, and I would not hesitate to come vacation here again. In fact, on the day before we left to go back home, my wife and I talked about researching the other Viva Wyndham resorts for our next vacation stay... Muy posible...!

Travel Agent Review
traveldealdetective, Yukon, Oklahoma
Thu Mar 28 08:33:32 EDT 2019
Travel Agent/Consultant here. I stayed at the Azteca with my husband and 2 year-old daughter March 23-27th and would definitely stay here again. We personally prefer smaller to medium sized hotels when we stay all-inclusive, so if you are looking for a giant mega resort this might not be the spot for you. While this hotel may lack some of the little luxury touches that a larger resort may have, the Azteca was perfect for the price point. The staff here were amazing! Everyone was super friendly and accommodating. We asked for a ground floor room and were very pleasantly surprised to get a room in a prime location right by the pool! While the room wasn't mind-blowing, it was clean, air conditioned, and had comfortably beds. I was kinda bummed not to find little complimentary toiletries, but, hey, it is eco-friendly and cuts down on waste to have larger dispensers in the room. The toiletries are limited and don't include conditioner, so be sure to bring your own. There is a small mini-fridge in the room that comes with a couple of sodas and waters. The food at the buffet was decent. The only thing that was truly inedible was the sushi during Oriental night. We ate at Xul-Ha, the Mayan restaurant, one night and it was very good. We also went over to the Mayan buffet one night. While the desserts at their buffet were definitely fancier, we liked the outdoor seating at the Azteca much better. Also, we liked the vibe at the Azteca over the Mayan. As a bonus, this hotel is extremely handicap/stroller accessible. We pushed our daughter around in her stroller everywhere and it was nice that they had ramps. There is a nice little mall within about 5-7 minutes walk from the hotel that had a ton of souvenir vendors, a bar or two, a Starbucks, car rentals, and a few other shops. My only complaint about this hotel was the lack of available lounge chairs and it would have been nicer to have a bar a bit closer to the beach. It was really tough to find a spot to sit by the pool or the beach. Overall, I would definitely recommend the Azteca if you are looking for a nice all-inclusive experience that isn't going to break the bank.

Could be Better
Dean S, St. Paul, Canada
Wed Mar 27 08:20:14 EDT 2019
We stayed at the resort from March 8th to the 15th. The down side to the resort was the following: 1) No drink servers. You need to go to the bar every time you want a drink there are no servers walking around serving drinks. This is a problem for 2 reasons; if you are a pool person you must walk up and down stairs to get to the nearest bar. If you are a beach person its a long walk from the beach to the bar and again there are stairs. 2) No water bottles. You only get 2 water bottles when you get to the resort and there are no further bottles etc. restocked in you room fridge. We knew this going to the resort so we stopped at a market and purchased additional water for us for the week. 3) No drinking in the pool. You are not allowed to stand at the edge of the pool and have a drink. Although this is not a bad thing its the first we have ever seen this. On the plus side: 4) Room balcony is very very very small. You don't get a chair on your balcony due to the size. You barely have enough room to stand up to close the sliding door. 5) The food is passable however not outstanding by any means. We went to the Japanese a la carte twice. It was that good and the servers were the best!!! On the Plus side: 1) The activities people are great. They have activities going all day long if you want to be kept busy. 2) There is a market about 1 block down from the resort which I wish the staff would have told us about upon checking as we wasted one afternoon going to 5th ave. market. Had we known we could walk to the market by the hotel we would have went there first. 3) Staff are great on all fronts and do make you feel welcome. Be sure to tip! 4) Beach is great and cleaned every morning. 5) The resort is in a gated community so going out at night off the resort to the market was a great experience.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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