Puerto Plata

VH Gran Ventana


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All Inclusive    

2018 Exceptional Value!
Honeymoon: Fresh fruit and a bottle of rum in room on arrival, 10% discount at BAGUA, turndown service daily, upgrade to Junior Suite (based on availability), and additional dinner for two in any of the a la carte restaurants.

Offering a blend of sophisticated design with the charm and hospitality of the Dominican Republic is VH Gran Ventana Beach Resort, a sleek, all-inclusive resort resting on the golden sands of Playa Dorada in Puerto Plata. The resort is conveniently located approximately ten miles northwest of Gregorio Luper๓n International Airport.

Situated along the famed Playa Dorada Beach, this tropical paradise is where magic comes to life. Spend an exciting afternoon on the water windsurfing, or relax by the pool and soak up the brilliant warmth of the Caribbean sun. Enjoy the daytime and nighttime entertainment, take to the dance floor or raise the stakes at the casino for a memorable night.

VH Gran Ventana Beach Resort commands some of the most premium bars and discos in the Puerto Plata area. The hotel features include one signature restaurant, three เ la carte restaurants, a beach club, seven bars, gym, sauna, kids club, two adult pools and one children's pool and a kid's club with daily activities. Satisfy your palette at the casually elegant Ocean View for your fill of some of the finest seafood cuisine on the island, or try Sapore di Mare for delicious Italian.

Learn more about Puerto Plata.
HOTEL LOCATION
The VH Gran Ventanafeatures a wonderful beach location, only 300 m away from the Playa Dorada Golf Club, a block away from the Playa Dorada Commercial Center, and 10 miles (15 minutes driving time) away from the International Airport.
Address:
PLAYA DORADA PUERTO PLATA


DR
Local Phone: 809-320-2111
Fax: 809-320-2112
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Free)
Physician on Call
Casino Nearby (250 m away)
Shopping Mall Nearby (200 m)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are two adult pools (one of which is located in a quiet area), swim-up bar, and one children's pool.
Golf: NEARBY
Playa Dorado
Designed by Robert Trent Jones, Playa Dorada Golf Club is an 18-hole, Par 72 course with a yardage of 6,990.
Holes: 18
Green Fees: $30
Cart Fee: $25
Club Rental Fees: $10
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Free (1 hr per day)
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Other Sports: Billiards, darts, table tennis
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
HOTEL DETAILS
VH Gran Ventana is a spaciously elegant 3-story hotel surrounded by tropical palm trees and beautiful garden area s. Guests gave a choice of comfortable superior rooms, suites and junior suites, each with its own balcony. Hotel features inlude one main restaurant, three a la carte restaurants, a beach club, 7 bars, a gym, a sauna, a kids club, two adult pools and one children`s pool. Beach: The property runs along a large, golden sand beach 450 meters long. Check-in: 3:00 p.m.
Check-out: 1:00 p.m.
Total Rooms: 506
Year Opened: 1996 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
Guests can only dine in each a la carte restaurant once a week, and are only allowed one hour`s daily use of the following: snorkeling equipment, kayaks, sailing equipment, bicycles, tennis (day/night), and windsurfing equipment.
ROOM TYPES
SUPERIOR ROOM W/ ROYAL PKG
Renovated room in the Saona or Catalina blocks, private check-in, concierge services,free WiFi, exclusive access to The Vintage Club, access to private beach area with waiter service, unlimited a la carte dinners, minibar with wine and liquor, and more!
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE GARDEN VIEW
1 King bed or 2 doubles, sitting area, large bathroom, balcony, minibar, room safe for extra charge.
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM W/ PREMIUM PKG
Renovated room in the Saona or Catalina blocks. Concierge services. Free WiFi. Exclusive access to The Vintage Club. Access to exclusive private beach area with waiter service. Fruit basket. Early check-in, late check-out. Towel service, and more!
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUPERIOR GARDEN VIEW
2 double beds or 1 king bed, balcony or terrace, daily restocked minibar, room safe (extra charge), large bathroom.
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
VH Gran Ventana features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at VH Gran Ventana:
Las Almejas - A buffet restaurant/cafeteria serving breakfast, lunch and dinner. Bathing suits are not permitted. Shoes are required.
Ocean Grill - A casually elegant a la carte Seafood restaurant open for dinner only. Serving meat, fish and seafood on the grill. Reservations are required. Men must wear long pants.
Octopus - A casually elegant a la carte Caribbean restaurant open for dinner only. Reservations are required. Men must wear long pants.
Sapore di Mare - A casually elegant a la carte Italian restaurant open for dinner only. Reservations are required. Men must wear long pants.
Beach Club Caracol - Serving lunch and snacks.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Watersports, Beach & Pool Volleyball, Water Polo, Beach Olympic Games, Kayaks, Merengue & Spanish Lessons
Nightly Activities & Entertainment:
There are evening activities for both adults and children including live music.
CHILDREN'S PROGRAMS
The Kids Club offers a variety of activities for children between the ages of 4 and 12 years.
Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
84 Recommend
84 past Apple Vacationers would recommend VH Gran Ventana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5955reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
VACATION NIGHTMARE
JENNIFER C.
Jul 25 2017
WHERE DO I START ROOMS ARE FILTHY FOUND ROACH IN MY BATHTUB, TOILETS DONT FLUSH, BED AND PILLOWS HARD AS A ROCK. FOOD UNEDIBLE GOT FOOD POISINING DRINKS DISGUSTING WITH THE CHEAPEST LIQUOR. NO WIFI LIKE PROMISED IN ROYAL PACKAGE. POOLS FILTHY NO PRIVATE BEACH PEOPLE HARASSING YOU WHOLE TIME THERE BALANESE BEDS FILTHY WITH STAINS ANTS EVERYWHERE.
Customer Rating: 

First Vacation Together
KELLEE L.
Jul 27 2016
My boyfriend and I came to DR for our very first vacation as a couple. He'd never been to an all inclusive resort. We loved Gran Ventana! The staff was AMAZING. They were very kind and helpful. The food was delicious. The grounds were well maintained and the ocean was to die for. The only annoying thing was the hustlers on the beach but the hotel can't really control that. It was a great first vacation together. I could recommend this venue to others.
Customer Rating: 

7 times return guest
JAMES O.
Mar 20 2016
We have been to Gran Ventana 7 years in a row and we have always found the people, food and quality A+. I highly recommend
Customer Rating: 

JESSICA T.
Mar 12 2016
The food was great. Towels were never in our room when we needed them. Staff would look away from you when passing in the hallways.
Customer Rating: 

Great Hotel & Staff!
VESSELINA V.
Nov 13 2014
The hotel and staff were great! I was very impressed with the cleanliness of the rooms, bathroom and entire hotel. Everything was amazing. My only complaint was that the pillows in the rooms were very uncomfortable and lumpy.
Customer Rating: 

Food!
MAITE L.
Sep 01 2014
Food was decent but the variety was not. I was with my boyfriend who is a vegetarian and he had a difficult time finding things to eat without meat. Even things that did not require meat in them had meat.
Customer Rating: 

We won't be back, but it was a nice getaway
ZACHARY J.
Jun 03 2014
This was our third time in the Dominican Republic. The first two times were in Punta Cana and we wanted to try something a little different this trip. Arrival at the airport: Apple vacations was easy to spot in their Hawaiian print shirts. The representative was friendly, welcomed us to the Dominican Republic and directed us to a bus that would bring us to the hotel. The bus was relativly comfortable and had A/C. Overall the ride was uneventful and took about 25 minutes. Arrival at the hotel: We arrived with one other couple at the hotel. An Apple representative retrieved the room keys from the front desk and gave us a quick overview of the hotel, the restaurants, our shuttle pickup time for return to the airport, and offered some different tours/excursions. We also received some chilled juice of some sort and a cold towel. Overall it was a smooth check-in and took minimal time. The room: The room was well kept and had a nice tropical feel. A mini fridge was stocked daily with water (don't drink the tap water), beer, and soda. The room was always clean when we returned. Alright, so you are probably thinking... "Why won't they be back? This sounds all good so far." And you would be right, this portion was all good... Let's continue. Food and Drinks Buffet food was mediocre at best. The octopus grill was the best on this trip. Italian was pretty good as well They did not have a single 'real' fruit juice to mix with at any of the bars or restaurants. The Orange Juice was some sort of imitation Tang / Orange Gatorade hybrid that was way too sweet, the pineapple juice was some sort of syrup, same with passion fruit juice, guava juice, and anything else ending in "juice." If you need to pick a mixer go with lemonade or cranberry. The alcohol itself was pretty terrible. Imagine the cheapest liquor you could buy, then cut that with some water. Overall the bartenders were rude and did not know how to make a good drink. Presidente beer was available, but also meh. Beach: The beach was gorgeous. White sands, clear water, good snorkeling... But the vendors were a nightmare. Literally every 3-5 minutes one would approach and try to sell you something. Cheap jewelry, cigars, horseback rides, etc. Even if you were polite and told them no, they would come back 5 minutes later. This killed the relaxation. Overall thoughts: 1) Look for somewhere with a private beach 2) Bar staff and drinks were poor 3) Food at buffet was always the same and not that good
Customer Rating: 

Room amenities
WILLIAM B.
Jun 03 2014
The room was adequate but could have used a dresser for clothing and a comfortable chair. Only furniture was bed with two nite stands, a desk and a television cabinet. Also a wall mirror would have been nice.
Customer Rating: 

JUDITH W.
May 05 2014
The rooms in this hotel could use a lot of updating as they appeared to be tired and old. The beach and pools and common areas were all really nice. The only real problem we had with the hotel is that even though we went to make reservations for the restaurants as soon as we were able to we were only to make them for 1 night out of 5. They were either all booked up or closed. Some nights only one restaurant was open. I finally complained enough times and they got us into another night but it was the same restaurant so we had to eat there 2 times. This is unacceptable; if I want to eat at a buffet all the time I can do that at home. When we did eat at the restaurants they only appeared to be 2/3 full so I think that this issue needs to be addressed. The Apple reps did a nice job of all transfers.
Customer Rating: 

wonderful time
RICHARD D.
Apr 03 2014
We had a great stay at the resort. It was clean . Ever was organ and the staff was so accommodating. Very friendly and helpful as well.
Customer Rating: 

Amazing staff!
MEAGHAN O.
Mar 23 2014
The staff was so amazing and accommodating. They definitely made the trip.
Customer Rating: 

TripAdvisor Traveller Reviews
Salomon Faletto
Yvelene F,
Thu Jul 19 17:52:48 EDT 2018
Salomon and Diony did a super job of taken care of us during our dinner by the beach. Our trip started out Rocky, but they made it special. The food was excellent and the service was superior. Thank you Salomon! You were awesome. Yvelene and Daniel

5 Star Staff
Basil1359, Crawley
Thu Jul 19 07:45:25 EDT 2018
1st time to Dominican and to this resort. Pros - Great staff, very friendly,pleasant and helpful, very good beach,good food. Evening entertainment terrific bearing in mind it is the Staff in the main that do it !!๐Ÿ‘๐Ÿ‘ Puerta Plata City approx 20 mins away definitely worth a visit. Unhappy with booked room, staff resolved issue quickly and given another room. Staff did a great job to resolve my WiFi issues. Cons- Paid WiFi needs resolving as quality is not where it should be.๐Ÿ˜–๐Ÿ˜– Free WiFi number of times not able to cope with volume of guests.๐Ÿ˜– Gym, VERY dated and needs replacing badly. Rooms need some updating and more storage. ( I cannot live out of a suitcase). In summary I gave 4 stars which quite easily be 5 if the company address the issues above and have been mentioned previously as an issue. ( WiFi) It was the staff that made our time there, and if not for them could have been 3 stars. I feel the company may ride on the good nature, politeness and smiles from the team and need to fix the simple issues raised. Thank you to the team at Gran Ventana

Chris Eff
fergusonchris1, Glasgow, United Kingdom
Tue Jul 17 15:07:00 EDT 2018
Wonderful resort, never had to leave the resort once in my 2 week stay. Staff make you feel welcome everyday. Late night entertainment not the greatest but good for families. Food was excellent, think Iโ€™ve put on a few pounds. Take me back

Excelente service
Karina M,
Mon Jul 16 14:18:55 EDT 2018
My family and I experienced an amazing time at this hotel. The food is excellent and the employees are amazing. With the entertainment crew, specially Mr. Compota youโ€™ll have so much fun. We enjoyed the visit to this hotel 100%

Great hotel
sunseeker290, Cheshire, United Kingdom
Mon Jul 16 10:22:41 EDT 2018
We stayed at this hotel in June/July 2018. I would absolutely recommend this hotel to others and I plan to visit again in the future. We had a lovely room that was kept very clean; the cleaning staff who were always really lovely worked so hard to maintain a high standard. There were a lot of sun loungers around the pool but only a few parasols which meant that you had to be out early to reserve a sun bed with a parasol. The food was always very good with lots of choices available. The staff were all friendly and worked really hard. The entertainment was very good. I having nothing negative to comment about the Gran Ventana beach resort.



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