Cancun

Valentin Imperial Riviera Maya


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit basket, fresh flowers, daily newspaper, and lobster included at à la carte restaurants (optional package; 3 night minimum stay).

Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Riviera Maya boasts one of the largest and most breathtaking swimming pools in Riviera Maya, Mexico! This magnificent award-winning resort is ideally located close to Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet is secluded enough to enjoy the casual and elegant ambiance within the resort.

Bask in the luxurious guest suites overlooking the majestic Caribbean Sea, sumptuous gardens, or beautiful pool. Get a welcome cocktail at your personalized check-in - you'll be treated like a star! Escape into a world where your every wish comes true. Come indulge yourself - you deserve it!

Treat your tastebuds to a culinary adventure with spectacular menus crafted by expert chefs in a modern and trendy atmosphere. Start your day with a tasty breakfast in the beachfront restaurant Mar & Tierra or at the main buffet Le Marché, where you can also enjoy lunch. For unlimited gourmet dining, choose from any of the seven à la carte restaurants: Italian, French, Japanese, Asian, Mexican, Steak House, and Seafood Grill. Reservations are not required, with the exception of the Teppanyaki Grill cooking show held in the private rooms of the Japanese restaurant.

The world-class spa (fee) is the perfect place to discover your senses and experience total relaxation. There are a variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest, while facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.

Valentin Imperial Riviera Maya is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources and by promoting protection and respect for the environment through good environmental practices.
HOTEL LOCATION
This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmem.
Address: CARRETERA CHETUMAL PUER, KM 311+500
PLAYA DEL CARMEN
QR

MX
Local Phone: 011529842063660
HOTEL FACILITIES
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Gorgeous main pool, one of the largest in the region with two swim-up bars, a meandering swim-up pool, and an activities pool.
Golf: NEARBY
Palace Golf Course, and Playacar Golf course.
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Waterskiing: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Valentin Imperial Riviera Maya is the perfect place to let your worries go and enjoy living with nature. The property is designed in the style of a typical Mexican hacienda with touches of rich colonial decor, This resort features 540 guestrooms, one of the largest pools in the Mayan Riviera and six a la carte restaurants. Beach: Half a mile of white sand beach, located in Playa del Secreto (The Secret Beach).
Total Rooms: 540
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Surcharge for lobster. Adults only, all-inclusive resort.
ROOM TYPES
SILVER JUNIOR SUITE KING
48 m2 or 516 feet sq. Jr. Suites with garden view and balcony or terrace. Is the is the closest to the main lobby bar & restaurants. With a double jacuzzi that separates the bedroom from bathroom.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JR SUITE SWIMUP KING
61 m2 or 656 feet squared. Jr. Suites with oversized terrace that faces the pool. Located in buildings 6, 7 and 8. An oval double jacuzzi separates the bedroom from the bathroom (with bidet). Large sitting area with 2nd TV makes one feel at home.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior suites offer a view of the garden from the balcony. Feature one king or two double beds and a hydro massage bathtub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD JRSUITE OCEANFRNT KING
58m2 or 624 square feet Junior Suites with balcony or terrace. Located in a natural setting in two storey oceanfront buildings 9 to 14, beach front location with palm trees in between. A tile whirlpool in the corner of the suite and a separate bathroom
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DIAMOND PRIVILEGE SUITE
Large suites offer a separate living room with a sofa bed and roof terrace. Feature one king bed and a bathroom with a double Jacuzzi. Living room offers a dining space. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN SUPERIOR JRSUITE KING
Gorgeous views to the golden meandering swimming pool as well as a natural lagoon and its mangrove. Located on the third floor with one king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
IMPERIAL PRIVILEGE SUITE
These large suites offer a separate living room with a sofa bed. Roof terrace features a large Jacuzzi. One king bed and two bathrooms, one with a double Jacuzzi. Living room offers a dining space and sitting area. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JUNIOR SUITE
These suites overlook the golden meandering swimming pool as well as a natural lagoon and its mangrove. A great view can be enjoyed from the balcony. Located on the second floor, have either one king size bed or two double beds.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Free WiFi
DINING
Valentin Imperial Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Valentin Imperial Riviera Maya:
L'Alsace - A la carte French restaurant. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Il Olivo - Itailian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants for men (no jeans) and a shirt with a collar. No beachware.
Golden Snacks - Open for snacks from 11 a.m. - 5 p.m.
Taman Sari - A la carte Indonesian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Mar y Tierra - Breakfast buffet 7:30 a.m. - 10:30 a.m. Buffet lunch 11 a.m. - 4:00 p.m. Lobster, Seafood, and Steak House Grill 6 p.m. - 10:30 p.m. Lobster dishes at additional cost. Attire: Daytime and Night Casual (no beachwear or sandals; collared shirt for men).
La Hacienda - Gourmet Mexican cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Le Marche - International cuisine served buffet-style for breakfast and a la carte style for lunch.
Ginger - Japanese restaurant with a sushi bar and a tapanyaki table. Reservation required. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Hobie Cats, and snorkel gear (mask and snorkel only). Non-motorized watersports, fitness center with complimentary yoga, pilates, body fitness, and Zumba classes (schedule may vary).
Nightly Activities & Entertainment:
Evening shows, live entertainment, dancing under the stars
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4001 Recommend
4001 past Apple Vacationers would recommend Valentin Imperial Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12954reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Best resort!!!
JEFFREY B.
Jun 12 2018
Absolutely no complaints! I can honestly say I have never stayed at a resort with no problems or complaints about anything! Will definitely be back!
Customer Rating: 

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You will LOVE this place!
DANIEL J.
Jun 02 2018
This property did not only meet the reviews and expectations, it was better than we could imagine. This was our 6th time to Maya and our first time to this property. We talked to many couples that have been coming back to this property 5, 6 or even 20 times. That's right, one couple has been coming for 20 years. You must admit, this property has to have it together for someone to visit 20 times. Don't wait to book this one......just do it and enjoy the ride!
Customer Rating: 

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Best resort we have ever found
MICHAEL P.
May 23 2018
Can’t find a better hotel
Customer Rating: 

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Fabulous Hotel
JACLYN C.
May 03 2018
This was our 3rd time staying at the Valentin and yet again we were not disappointed. The grounds, service, staff, food, and drinks were exceptional. We will be returning again next year.
Customer Rating: 

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Valentin REview
RICKY B.
Apr 19 2018
The hotel hasn’t changed in the past 2 years. Grounds are beautiful, immaculately kept, and the pool is great. Our room was comfortable and cool. Food was good as was room service. The beaches did have quite a bit of seaweed this time and the waves were pretty rough so the beach certainly wasnt the highlight.
Customer Rating: 

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amazing
VERNON M.
Apr 04 2018
this hotel is simply put amazing. All of their staff members are polite and very pleasant and make your stay amazing.
Customer Rating: 

TEST
Absolutely incredible, we'll be back!
MICHAEL P.
Mar 09 2018
My parents and I spent 4 nights at Valentin Imperial, we had never been to Riviera Maya before let alone this resort. It was absolutely amazing. From the moment we stepped off the airport transfer van, we were treated like royalty. Every staff member was professional. We were greeted with cool towels and a glass of champagne at check in. We were escorted to our room in a golf cart by a very nice man named Daniel. He showed us all the features of our room before bidding farewell. Our room was meticulously clean and a perfect size for the 3 of us. The Food: Blew us away, from the breakfast buffet to the many dinner options! Breakfast was my favorite, everything you could imagine was available (crepes, eggs, pancakes, fruit, fruit juices, breads, cereal, meats, cheeses, pastries, mimosas, coffees). The service in every restaurant was 5/5. I am a vegetarian, and they were extremely accommodating towards my special diet. We went to the Japanese, Italian, Steak/Seafood, and Indonesian restaurants for dinner. Reservations not required, first come first serve. All were fantastic. The pool: Well maintained, large, and the chairs are very comfortable. Poolside drink service was very nice so we had the ultimate relaxing poolside experience. Plenty of activities including workouts(spin class and aerobics in the pool!!) and games going on each day at the pool. The beach: Again well maintained, small huts cover lots of lounge chairs so you can have both shade and sun! And drink service was incredible. The water was perfect, although apparently the seaweed is really heavy this year! Nightlife: Always something going on at night- usually a band in the courtyard as well as a show in the Theatre! We really don't have anything bad to say about this place. We met many people who had been coming to the Valentin for years and years after trying other resorts. It really is an incredible place. We'll be back!
Customer Rating: 

TEST
Beautiful Tropical Resort
REBECCA M.
Feb 28 2018
This is our 1st visit to the Valentin. We have stayed at other All-inclusive, over 18 resorts in the area so we are learning what we like in them. This resort is one of the prettiest resorts I have been to. The foliage is thick and everywhere which I love. It is a very spread our resort and is a little difficult to navigate until you learn to cut through certain buildings to get places. We had a group of 10 and 3 husbands got up at 5:30 (early risers anyhow) to scout out pool groupings for us everyday. They say you can't reserve chairs but you can. We did not like the beach...very rough waves, rocky and seaweed. We also did not care for the wait staff at the beach. We LOVED the lazy river pools up by building 6-8! Maria & Eduardo are the best servers there!! We received bad table service the ocean restaurant...long wait, empty wine glasses, couldn't get rolls and butter... Our room was gorgeous but had tiny ants on our sink counter and the refrigerator was not replenished well. We also did not get pool towels every night and they make it difficult to get pool towels. You have to go the dive shop or to your concierge for them. The lobby bar is huge and has the very best drinks on site!! The fire show was good but the other shows are not very good compared to the shows we have seen at the Secrets resorts. We LOVED the foam party! Overall, we enjoyed our week at the Valentin but would go to another resort with a better beach and higher quality entertainment next time.
Customer Rating: 

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LONNIE B.
Feb 26 2018
The restaurant by the ocean was understaffed. The rest of the resort was great.
Customer Rating: 

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Had a great time!
JAMES C.
Feb 19 2018
We loved the Valentin Imperial! Pros: great pool, beautiful, peaceful grounds, fun activities, good food, good service. Negative/needs improvement: hot tub in hotel room outdated and didn't work, turndown service spotty, restaurants had long wait times, other guests hogged the pool floats and no one did anything about it.
Customer Rating: 

TEST
Just As Amazing As The First Time
KEITH B.
Feb 19 2018
My husband and I went to Valentin for our honeymoon, we were there previously a couple years ago and our trip was amazing. Everyone is so accommodating and nice, it truly is a home away from home. They always have great activities going and the food as amazing! I honestly don't or can't think of one negative thing about Valentin. We have recommended this resort to another friend in which they ended up going and loved it just as much as we did. We can't wait to be back, thanks again to all the Valentin staff for your astonishing service!
Customer Rating: 

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TripAdvisor Traveller Reviews
Nice get away
mcpeasley, Mooresville, Indiana
Wed Jun 20 17:24:04 EDT 2018
We picked this resort because most of the reviews were good and we were not disappointed! There are plenty of restaurants to choose from and places to get drinks. The fresh fruit was my favorite. The selections were similar but all good. The breakfast and lunch were buffet style but dinner was more formal. Men need to wear long pants so make sure to pack a couple pairs! The beach was nice except for Mother Nature adding seaweed to it. The resort worked daily on picking it up but it does not stop coming in. There are plenty of chairs and shade huts on the beach. (There are people not associated with the resort that try to sell you stuff on the beach so beware.)They also have waiters who will get you drinks if wanted. The pools were huge and a good time. The entertainment staff were fun and energetic. They did Zumba, foam party, bull riding, water bike riding and other games. It rained for four days and they tried to do stuff to entertain people near the martini bar. There is also entertainment at night that started a little late for us old people but we did stay up a couple times and it was good but loud. The entire staff worked endlessly to make everyone enjoy their stay, so be kind and tip them! There are NOT time share people which was nice. They do have day trips and adventures you can book if you want to leave the resort but we didn't need to leave at all. We talked to people who had been 7, 8 and 14 times to this resort so they must enjoy it too! We hope to return again.

2nd Time.. More amazing than the 1st!!
Mariam T,
Wed Jun 20 12:57:53 EDT 2018
My wife and I just finished our second trip to the. Valentin Imperial, and there will definitely be a third in the near future. Our waiters and bartenders were impeccable and beyond friendly the entire time. Jorge Antonio at the beach and Miguel behind the pool bar were awesome and were always there to meet all of our needs! Every restaurant has great food, which is one of the reasons we came back. The weather was rainy for a couple days but returned to normal for the duration of our trip. Our room was always kept clean and stocked with refreshments. Lastly, the GO entertainment team does an awesome job of including everyone that wants to have fun during all of the activities they host. Benny and Henry are a ton of fun. Thanks for the great stay and we’ll be back!

2nd Visit to this wonderful Oasis - Still amazing!
Melissa B, Guelph, Canada
Wed Jun 20 10:36:27 EDT 2018
We visited the Valentin Imperial Maya mid May this year for our 2nd time and we never cease to be amazed by this property. Upon arrival we upgraded to a swim up suite, the 2nd time we have stayed in this area of the resort and we hands down recommend to take advantage of the upgrade you wont be disappointed. The property literally is like heaven, everything is so well groomed and maintained it is beautiful. The beach is amazing, deep sand and lots of seating. We recommend hanging in the lounge chairs towards the end of the seating section. Although there was a bit of rain every day we completely made the most of it.. why hide from the rain when you can let it wash away your worries and problems on an oasis like this you can really enjoy the freshness of a little rainfall. BIG SHOUT OUT to the BEACH service team and AN EVEN BIGGER SHOUT OUT to PAVEL and MOISES, these two guys made our trip and shared so much insight on the actual culture of Mexico that we can't wait to come back and take some time to go see the locals make their tortillas and see cigars rolled. Missing the Valentine and the guys that are out there saving lives and surfing every day. Until we meet again!

Great week
jimH8254EL, Pleasanton, Texas
Wed Jun 20 08:59:45 EDT 2018
Great resort with great staff. Food and rooms were great. Nightly activities were awesome and definitely kept you entertained. The piano bar was the best. Only problem was it that we couldn’t stay longer.

Great Resort
crystal c,
Wed Jun 20 07:59:04 EDT 2018
My friend took me here for a quick beat getaway, we were both soooooo shocked how awesome the resort,staff,food,rooms,etc was. Luis in the lunch buffet really went above and beyond to make sure we had a blast on a rainy day. The entertainment was always fun. We were really sad we were leaving. We also probably met over 20 people that this was their 2 to 6th time. That speaks volume. Highly reccomend this if traveling to Mexico



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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