Cancun

Valentin Imperial Riviera Maya


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit basket, fresh flowers, daily newspaper, and lobster included at la carte restaurants (optional package; 3 night minimum stay).

Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Riviera Maya boasts one of the largest and most breathtaking swimming pools in Riviera Maya, Mexico! This magnificent award-winning resort is ideally located close to Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet is secluded enough to enjoy the casual and elegant ambiance within the resort.

Bask in the luxurious guest suites overlooking the majestic Caribbean Sea, sumptuous gardens, or beautiful pool. Get a welcome cocktail at your personalized check-in - you'll be treated like a star! Escape into a world where your every wish comes true. Come indulge yourself - you deserve it!

Treat your tastebuds to a culinary adventure with spectacular menus crafted by expert chefs in a modern and trendy atmosphere. Start your day with a tasty breakfast in the beachfront restaurant Mar & Tierra or at the main buffet Le March, where you can also enjoy lunch. For unlimited gourmet dining, choose from any of the seven la carte restaurants: Italian, French, Japanese, Asian, Mexican, Steak House, and Seafood Grill. Reservations are not required, with the exception of the Teppanyaki Grill cooking show held in the private rooms of the Japanese restaurant.

The world-class spa (fee) is the perfect place to discover your senses and experience total relaxation. There are a variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest, while facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.

Valentin Imperial Riviera Maya is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources and by promoting protection and respect for the environment through good environmental practices.
HOTEL LOCATION
This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmem.
Address: CARRETERA CHETUMAL PUER, KM 311+500
PLAYA DEL CARMEN
QR

MX
Local Phone: 011529842063660
HOTEL FACILITIES
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Gorgeous main pool, one of the largest in the region with two swim-up bars, a meandering swim-up pool, and an activities pool.
Golf: NEARBY
Palace Golf Course, and Playacar Golf course.
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Waterskiing: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Valentin Imperial Riviera Maya is the perfect place to let your worries go and enjoy living with nature. The property is designed in the style of a typical Mexican hacienda with touches of rich colonial decor, This resort features 540 guestrooms, one of the largest pools in the Mayan Riviera and six a la carte restaurants. Beach: Half a mile of white sand beach, located in Playa del Secreto (The Secret Beach).
Total Rooms: 540
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Surcharge for lobster. Adults only, all-inclusive resort.
ROOM TYPES
GOLDEN JUNIOR SUITE
These suites overlook the golden meandering swimming pool as well as a natural lagoon and its mangrove. A great view can be enjoyed from the balcony. Located on the second floor, have either one king size bed or two double beds.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SILVER JUNIOR SUITE KING
48 m2 or 516 feet sq. Jr. Suites with garden view and balcony or terrace. Is the is the closest to the main lobby bar & restaurants. With a double jacuzzi that separates the bedroom from bathroom.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JR SUITE SWIMUP KING
61 m2 or 656 feet squared. Jr. Suites with oversized terrace that faces the pool. Located in buildings 6, 7 and 8. An oval double jacuzzi separates the bedroom from the bathroom (with bidet). Large sitting area with 2nd TV makes one feel at home.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior suites offer a view of the garden from the balcony. Feature one king or two double beds and a hydro massage bathtub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD JRSUITE OCEANFRNT KING
58m2 or 624 square feet Junior Suites with balcony or terrace. Located in a natural setting in two storey oceanfront buildings 9 to 14, beach front location with palm trees in between. A tile whirlpool in the corner of the suite and a separate bathroom
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ONE BEDROOM DIAMOND SUITE
Large suites offer a separate living room with a sofa bed and roof terrace. Feature one king bed and a bathroom with a double Jacuzzi. Living room offers a dining space. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN SUPERIOR JRSUITE KING
Gorgeous views to the golden meandering swimming pool as well as a natural lagoon and its mangrove. Located on the third floor with one king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD IMPERIAL SUITE PRIVILEGE
These large suites offer a separate living room with a sofa bed. Roof terrace features a large Jacuzzi. One king bed and two bathrooms, one with a double Jacuzzi. Living room offers a dining space and sitting area. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Free WiFi
DINING
Valentin Imperial Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Valentin Imperial Riviera Maya:
La Hacienda - Gourmet Mexican cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Le Marche - International cuisine served buffet-style for breakfast and a la carte style for lunch.
Ginger - Japanese restaurant with a sushi bar and a tapanyaki table. Reservation required. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
L'Alsace - A la carte French restaurant. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Il Olivo - Itailian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants for men (no jeans) and a shirt with a collar. No beachware.
Golden Snacks - Open for snacks from 11 a.m. - 5 p.m.
Taman Sari - A la carte Indonesian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Mar y Tierra - Breakfast buffet 7:30 a.m. - 10:30 a.m. Buffet lunch 11 a.m. - 4:00 p.m. Lobster, Seafood, and Steak House Grill 6 p.m. - 10:30 p.m. Lobster dishes at additional cost. Attire: Daytime and Night Casual (no beachwear or sandals; collared shirt for men).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Hobie Cats, and snorkel gear (mask and snorkel only). Non-motorized watersports, fitness center with complimentary yoga, pilates, body fitness, and Zumba classes (schedule may vary).
Nightly Activities & Entertainment:
Evening shows, live entertainment, dancing under the stars
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4001 Recommend
4001 past Apple Vacationers would recommend Valentin Imperial Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12390reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Would recommend the Valentin to anyone
MACKENZIE F.
Jan 17 2018
This resort is great in every aspect. The pool and day time activities are great and the food is always good. Have been there twice and would go back again!
Customer Rating: 

High Value Valentin
MICHAEL B.
Jan 04 2018
Superb service, food was excellent at buffets and various restaurants. Maid and service bar service was timely and excellent.
Customer Rating: 

Birthday Celebration
JOHN B.
Dec 23 2017
Our Our issues were not with the staff or service. The food was a disappointment and we did try 4 of the restaurants. We could not adjust our air conditioning in our room so when we were hot ther was no action we could take. Also, the jacuzzi in the room was inadequate. We couldn't fill it up in an acceptable amount of time by using just the warm water.
Customer Rating: 

100% Perfect
ADAM C.
Dec 20 2017
Our trip was 100% perfect. We loved every second of it. We will definitely be back!
Customer Rating: 

Paradise! It was tough to leave!
SHERRY S.
Dec 14 2017
The hotel staff went above and beyond to make our stay enjoyable. Carlos was a joy to do yoga on the beach and Gus was so friendly! We had a wonderful time and their encouragement to get involved in all the activities was awesome! Dora did a great job and had great enthusiasm for the water zumba class as well! The food was delicious and such a wonderful variety of restaurants. The nightly entertainment was also very professional! Truly a delightful resort!
Customer Rating: 

bad maintenance
MATTHEW P.
Dec 05 2017
Paid for a swim out room with jetted tub. Discovered tub not working on second night. the worked on it every day until our last day when an orange ring appeared in the water. Obviously the pump was leaking oil into the water. We requested the upgrade fee back, the offered two nights back, even thought it was NEVER repaired.
Customer Rating: 

One word - Amazing!
BRIAN B.
Nov 30 2017
We just got back from our honeymoon and we already can't wait to go back! This resort deserves more than 5 stars. Every staff member you come in contact with is absolutely delightful and ready to meet your every want or need. The grounds are beautiful and perfectly maintained. There is a variety of restaurants - we very much enjoyed trying different foods at each of them. Our room was beautiful and perfectly cared for each day. There was live music each night and an entertaining show to watch after dinner. I can't say one bad thing about our stay!
Customer Rating: 

Outstanding!
CHERYL F.
Nov 29 2017
This was our second trip with Apple to the Valetin Imperial Maya. this time as well as the first time it exceeded our expectations. We were more comfortable this time around, saw several of the shows in the evening, they were all fantastic. Can't wait to begin planning our next trip.
Customer Rating: 

Amazing honeymoon
DANIELLE T.
Nov 28 2017
Just returned from the VIM and Im already trying to figure out when I can go again! Everything about this hotel was top notch.
Customer Rating: 

Fantastic
NICOLE C.
Nov 09 2017
We had an amazing time on our honeymoon at the Valentin Imperial Maya we are looking forward to going back again hopefully sooner than later. Excellent staff and fabulous service from the minute we got out of the transportation from the airport.
Customer Rating: 

The Valentin...no reason to go anywhere else!
GREGORY N.
Oct 30 2017
This was our 8th time at the Valentin. We love it. The rooms, the bars, restaurants and most importantly the staff are all exceptional.
Customer Rating: 

TripAdvisor Traveller Reviews
DORA
Annette067, Huddersfield, United Kingdom
Tue Jan 16 14:07:28 EST 2018
Just completed our first Aqua aerobic class with Dora.it was great and so much fun. Dora you are fabulous. Only been here for two days but looking forward to seeing what the go team have in store next x

We Love The Valentin !!!
Kramer_9, Nova Scotia
Tue Jan 16 13:43:30 EST 2018
A little late with this review, had to wait three months from my previous review. My wife and I were at VIM for ten days from Sept.27- Oct.7, 2017, this was our 5th time here and it was once again fantastic. As on all previous occasions we stayed in a Golden Suite on the third floor, which we find to be just perfect. Updating has been done to the rooms in buildings 1-5, I must say that the Golden Suites are looking a little tired and in need of some updating as well, but I think their turn is coming. Food was very good as always, this was our first chance to see the changes that were made to the Mexican and Indonesian restaurants and must say that we much preferred the menu and the atmosphere at the old Mexican restaurant. Many great meals and service, but we must thank Elias and the entire staff at the Italian for the special room and attention when celebrating our good friend's birthday. The wonderful service from all of the staff is why we come back, thank you Fernando in customer service, always there to help; our concierges Claudia and Fabian, the best; thank you Lucy, Brian and Carlos of the Go team for fun and laughs, even during those couple of rainy mornings; Emmanuel at the main pool and our dear Maria at the Lazy River pool, you are the best; not to leave out Jesus, the warm friendly smile that is the first and last we see each trip. Can't wait to see all of you again in the near future. You can not go wrong with VIM, give it a try but you may get hooked like us !

Dreams are made of this!!!
Bruce W, Calgary, Canada
Tue Jan 16 13:29:23 EST 2018
I can't say enough about this place, it is purely fantastic. My wife and I were there for a 10 day stay 3 years ago, I loved it then so much I knew I wanted to come back. Well we had are second stay there recently, December 16th to the 26th 2017, and I would change nothing. This is an adults only resort, absolutely 5 star in all aspects...the staff, the rooms, the restaurants, the drinks, the entertainment...it's all fabulous and set the bar pretty high 3 years ago. I've talked to lots of people when we were there that were coming back again and again. This resort is top-notch...if you are looking for a 5 star, adults only vacation with beautiful beaches and a very swimmable beach-front, look no further!!

Honeymoon paradise
Andrea F,
Tue Jan 16 10:02:27 EST 2018
We stayed here last December for our honeymoon, and had the BEST time! Everything from the service, cleanliness, food, environment was perfect. I have stayed at many resorts in Mexico, along with the DR and the Bahamas - this one tops them all. Our room was a little dated (stains on the couch/curtains), but it was our understanding that they are working on updating them, and you're hardly ever in your room anyway. The staff were so welcoming and warm. We can't wait to go back!

Hands down the best!!!
KitKat1224, Brooklyn, New York
Mon Jan 15 19:14:54 EST 2018
So my family and I (total of 6 adults) visited the adult all inclusive Valentin Imperial Maya. My sister had gone six years prior for her honeymoon and wanted to come again as a family. We booked this trip using the Delta vacations package which was a great deal. So with the package we got transportation to and from the airport to the resort and booked a deluxe room with a balcony! So we landed at the airport and were able to locate our travel reps and were escorted to our transportation. The drive only took 25 minutes tops and driving onto the resort you can see the lush grounds, the beautiful decor and knew you were going to have a great time. We were dropped off at the luggage drop off where we were welcomed with cool hand towels to cool off. There they take your name and luggage and give you a ticket to hand in at check in. Once in the lobby, we were greeted with adult beverages and tapas to munch on as we waited to check in. My family was checked in and we stayed in building 3, this is the best building. It’s front yard is the pool, and an easy walk to all the restaurants. Prime location! The room is beautiful and huge, with a balcony, king size bed, table with chairs, vanity table, couch with coffee table, big tv armoire and a balcony with wicker table and chairs. The bathroom has a jacuzzi tub with jets, a nice shower and separate closet for the toilet. There is free WiFi in the room with blue tooth connectivity, all inclusive mini bar that gets replenished daily, and 24 hour room service. There are seven restaurants at Valentin, and all are fantastic. The only one you need to make a reservation is for the hibachi restaurant. You have to go early in the morning and reserve because it’s first come, first served. And the spots fill up quickly. You can easily gain weight here lol, because it’s all inclusive you can order as many appetizers you want, or 2 entrees...it’s whatever your heart desires! You can also have a romantic dinner on the beach and choose from 3 different menus with 3 different prices. Now because this is an adult resort, you are served top shelf liquor, mixed drinks, mocktails, or whatever you concoct! The bartenders are here for us to have a great time, and they are so friendly! Every staff member is so friendly, accommodating and make an effort to remember your name. My boyfriend is a real people person and by the second day everyone knew his name and he knew theirs lolol, it just made the experience even more fun. They do have plenty excursions to choose from and you can easily sign up for them in the main building and speak to the representatives. Even if you don’t go on any excursions, there is plenty to keep you occupied on the resort. There is a cigar bar, billiards room, the outdoor plaza where there is a dj or live band every night, nightly merchants selling their crafts like jewelry, Mexican wrestling masks, souvenirs, etc. Every day you receive a daily newsletter of what’s going on for the day: whether it’s pool volleyball, Latin dance night, Michael Jackson show,etc. It also names the newlyweds on their honeymoon, repeat visitors, or those here for a special occasion like birthday or anniversary. I really appreciated that little touch. I had an amazing time at Valentin Imperial Maya, and I urge you to go have that experience also. You definitely won’t regret it. I’m going back this year to celebrate my boyfriend’s birthday and can’t wait to see our names on the newsletter lolol.



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