Cancun

Valentin Imperial Riviera Maya


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit basket, fresh flowers, daily newspaper, and lobster included at a la carte restaurants (optional package; 3 night minimum stay).

2019 Exceptional Values
Honeymoon: Fruit platter & sparkling wine upon arrival, special turndown service, one breakfast in bed the day after arrival and honeymooners special dinner (previous reservation required), 10 percent discount on massages (optional package; 7 night minimum stay).

Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Riviera Maya boasts one of the largest and most breathtaking swimming pools in Riviera Maya, Mexico! This magnificent award-winning resort is ideally located close to Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet is secluded enough to enjoy the casual and elegant ambiance within the resort.

Bask in the luxurious guest suites overlooking the majestic Caribbean Sea, sumptuous gardens, or beautiful pool. Get a welcome cocktail at your personalized check-in - you'll be treated like a star! Escape into a world where your every wish comes true. Come indulge yourself - you deserve it!

Treat your tastebuds to a culinary adventure with spectacular menus crafted by expert chefs in a modern and trendy atmosphere. Start your day with a tasty breakfast in the beachfront restaurant Mar and Tierra or at the main buffet Le Marche, where you can also enjoy lunch. For unlimited gourmet dining, choose from any of the seven a la carte restaurants: Italian, French, Japanese, Asian, Mexican, Steak House, and Seafood Grill. Reservations are not required, with the exception of the Teppanyaki Grill cooking show held in the private rooms of the Japanese restaurant.

The world-class spa (fee) is the perfect place to discover your senses and experience total relaxation. There are a variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest, while facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.

Valentin Imperial Riviera Maya is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources and by promoting protection and respect for the environment through good environmental practices.
HOTEL LOCATION
This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmem.
Address: CARRETERA CHETUMAL PUER, KM 311+500
PLAYA DEL CARMEN
QR

MX
Local Phone: 011529842063660
HOTEL FACILITIES
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Gorgeous main pool, one of the largest in the region with two swim-up bars, a meandering swim-up pool, and an activities pool.
Golf: NEARBY
Palace Golf Course, and Playacar Golf course.
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Waterskiing: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Valentin Imperial Riviera Maya is the perfect place to let your worries go and enjoy living with nature. The property is designed in the style of a typical Mexican hacienda with touches of rich colonial decor, set amid tropical vegetation. This resort features 540 guestrooms, one of the largest pools in the Mayan Riviera and six a la carte restaurants. Honeymoon couples will receive Bottle of sparkling wine upon arrival when staying 3 nights or longer. Beach: Half a mile of white sand beach, located in Playa del Secreto (The Secret Beach).
Total Rooms: 540
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Surcharge for lobster. Adults only, all-inclusive resort.
ROOM TYPES
GOLDEN JUNIOR SUITE
These suites overlook the golden meandering swimming pool as well as a natural lagoon and its mangrove. A great view can be enjoyed from the balcony. Located on the second floor, have either one king size bed or two double beds.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SILVER JUNIOR SUITE KING
48 m2 or 516 feet sq. Jr. Suites with garden view and balcony or terrace. Is the is the closest to the main lobby bar & restaurants. With a double jacuzzi that separates the bedroom from bathroom.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JR SUITE SWIMUP KING
61 m2 or 656 feet squared. Jr. Suites with oversized terrace that faces the pool. Located in buildings 6, 7 and 8. An oval double jacuzzi separates the bedroom from the bathroom (with bidet). Large sitting area with 2nd TV makes one feel at home.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior suites offer a view of the garden from the balcony. Feature one king or two double beds and a hydro massage bathtub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALD JRSUITE OCEANFRNT KING
58m2 or 624 square feet Junior Suites with balcony or terrace. Located in a natural setting in two storey oceanfront buildings 9 to 14, beach front location with palm trees in between. A tile whirlpool in the corner of the suite and a separate bathroom
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DIAMOND PRIVILEGE SUITE
Large suites offer a separate living room with a sofa bed and roof terrace. Feature one king bed and a bathroom with a double Jacuzzi. Living room offers a dining space. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN SUPERIOR JRSUITE KING
Gorgeous views to the golden meandering swimming pool as well as a natural lagoon and its mangrove. Located on the third floor with one king size bed.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
IMPERIAL PRIVILEGE SUITE
These large suites offer a separate living room with a sofa bed. Roof terrace features a large Jacuzzi. One king bed and two bathrooms, one with a double Jacuzzi. Living room offers a dining space and sitting area. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Free WiFi
DINING
Valentin Imperial Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Valentin Imperial Riviera Maya:
Le Marche - International cuisine served buffet-style for breakfast and a la carte style for lunch.
Ginger - Japanese restaurant with a sushi bar and a tapanyaki table. Reservation required. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
L'Alsace - A la carte French restaurant. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Il Olivo - Itailian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants for men (no jeans) and a shirt with a collar. No beachware.
Golden Snacks - Open for snacks from 11 a.m. - 5 p.m.
Taman Sari - A la carte Indonesian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Mar y Tierra - Breakfast buffet 7:30 a.m. - 10:30 a.m. Buffet lunch 11 a.m. - 4:00 p.m. Lobster, Seafood, and Steak House Grill 6 p.m. - 10:30 p.m. Lobster dishes at additional cost. Attire: Daytime and Night Casual (no beachwear or sandals; collared shirt for men).
La Hacienda - Gourmet Mexican cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Hobie Cats, and snorkel gear (mask and snorkel only). Non-motorized watersports, fitness center with complimentary yoga, pilates, body fitness, and Zumba classes (schedule may vary).
Nightly Activities & Entertainment:
Evening shows, live entertainment, dancing under the stars
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4001 Recommend
4001 past Apple Vacationers would recommend Valentin Imperial Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13495reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
ITALIAN RESTAURANT
WHITNEY W.
Dec 13 2018
we had a great time at the resort. we had an incident at the Italian restaurant. We were not happy with them at all.
Customer Rating: 

TEST
Outstanding Resort
KRISTOPHER C.
Nov 21 2018
We have been on various trips to the Caribbean and stayed at different resorts and this was one of our favorites. The resort, food, staff and service were top notch and we couldn't have asked for anything more. We would definitely return here and will recommend this resort to our friends and family who may be traveling to Mexico. Kudos to the Valentin Imperial for creating an amazing vacation resort!!! One of our favorite trips!
Customer Rating: 

TEST
TORREY L.
Nov 20 2018
The Valentin is amazing and I love staying there!
Customer Rating: 

TEST
Amazing get away in Mexico
ALLYSON K.
Nov 12 2018
My husband and I went to Mexico for a wedding and had such a wonderful time. We booked a Jr. Suite and ended up upgrading when we checked in. The associate at the front desk said they didn't have any beachfront rooms available for the first night, but they would be happy to move us the next day. When we asked about the cost, she told us about $130 per day to upgrade and then my husband got her down to $80. Everything was amazing. The staff was very friendly and welcoming. Room service was fantastic along with the food in the restaurants. The gym was a little packed, but we managed to get our workouts in. We can't wait to go back!
Customer Rating: 

TEST
Airport shuttle needs addressed
MICHAEL F.
Nov 08 2018
It was nearley 1 1/2 hours to get from airport to hotel
Customer Rating: 

TEST
Valentin 10-2018
GREGORY R.
Nov 07 2018
Valentin Imperial continues to be an excellent resort. Rooms are well maintained and kept clean. The restaurants offer a wide variety of delicious options. Drink service is outstanding. The pool remains a highlight and the beach is cleaned of seaweed very early each morning. Grounds are beautiful and immaculate.
Customer Rating: 

TEST
Valentin Imperial
LASHARIA C.
Sep 06 2018
The resort was amazing and everyone was really nice. My only complaint is I wish the food was better. Sometimes you just want authentic Mexican food and it was really extravagant. I just want regular tacos, fajitas and burritos! Breakfast buffet was awesome though.
Customer Rating: 

TEST
above expectations
AMIR P.
Sep 04 2018
We researched a lot resorts, before going with Velantin Imperial Maya. The resort, is more then described anywhere. Apple made the traveling from airport to destination a delight. Night entertainment at the Plaza live music, was way to boring, the band was great but the choice of slow music could be upgraded. The Go Entertainment team, in specific Dora the Explorer was one of a kind. It would have bin nice if we would have found at least one bench outside the pool area, just to sit down and soak in the beauty of the grounds and all. Other then that, looking forward to go again.
Customer Rating: 

TEST
Best vacation ever
TIMOTHY M.
Sep 02 2018
The resort was fabulous. The food and activities were unbelievable. They have a GO Team (Dora was the best) that made each day fun. The restaurant staff never failed to cater to our needs. The bars amazing. We can't wait to return.
Customer Rating: 

TEST
Beautiful resort! Great food!
CAROL A.
Aug 20 2018
This resort was wonderful! If you don't have kids, I highly recommend this adult only. Our room was great, but the couple we were with had numerous issues with their room unfortunately. Usually taken care of quickly though. The food was outstanding....best food I have ever had at any Mexico resort and we have been to quite a few. The beach was okay, didn't like that we could only be in one certain area to go into the ocean. The pool was nice but very hot....by not opening up some of the jungle area, it kept it very hot at the pool and water was way too warm, so not refreshing to go in at all.
Customer Rating: 

TEST
JOSEPH T.
Aug 17 2018
Our flight was late leaving STL so we arrived at Resort late. They were backed up checking people in. Instead of letting us go to lunch and swim, they made us sit in the lobby for about 1-1/2 hours before they got to us to assign a room. Terrible way to handle! We were starving!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Another great trip
footballdog, Harrisburg, Pennsylvania
Thu Dec 13 09:02:21 EST 2018
Cannot say enough great things about this resort. The grounds are great, clean, and elegant. My wife and I have been here too many times to count and we will continue to visit. It is like our second home. Beach area is great and they do a wonderful job keeping up with it. Our favorite place to eat is the Italian. The staff and workers all go out of their way to make your trip a fabulous vacation. Can't wait to come back this summer.

WE'LL BE BACK!
Laurie62_12, Fort Collins, Colorado
Wed Dec 12 19:18:43 EST 2018
This was our 4th visit back to this area but our first visit at the Valentin Imperial. What a beautiful resort. It was our first at an adult only and it was a game changer...trust me, we love kids but we've raised ours and wanted something quieter. We loved the location of our room in Building 1. We had the opportunity to upgrade to a bigger room but chose to keep the Silver Junior Suite and it was perfect for us. Lots of room with every amenity including robes, slippers, safe, a fully stocked refrigerator each day with beer, soda, & water. The coffee pot was a Nespresso machine which makes excellent coffee! Also it was SO clean. I spilled a bit of coffee on the floor and when I went to wipe it up I had to check for dirt...not one ounce. We had a couple of maintenance issues but they were fixed immediately when we called. It took me about a day to get comfortable with where things were. This is a very large resort with but if you don't like to walk you can always request a ride. The food was excellent! We visited the Japanese restaurant 2 times...we never did the very popular Habachi (get in line quickly to make reservations on that day as they go fast) We have been to many before and it's never our favorite so we opted out. We also ate at the French and Italian twice. Each is decorated very nice but our favorite decor was in the Mexican restaurant. We ate early and also late but found that the service was a bit better eating when they open. There become a wait after 8:00. We never did tire of the buffet for breakfast and lunch. Always many things to chose from! Night life was great. Our favorite place to relax after dinner was the piano bar. The staff in there are great and very attentive. What an incredible pianist as well. We did go to the shows each night. I have to be honest, compared to some of the other resorts we did not enjoy the entertainment as much. The pool crew was very friendly and a lot of fun. They offer work outs, and games throughout the day. There is also a quiet pool if you don't want the loud music and festivities. They offer fresh clean towels at any time. I had a medical issue and when I asked the concierge about any medical services on the resort she said that they didn't have one. Well, I researched further to find a doctor on call 24 hours a day. He was available right away and was able to help me with my ear issue. We had absolutely no issues with getting sick. They recommend not drinking the tap water in your room but we drank the water on the resort each day and went on a excursion and had a buffet and still had no issues. I will definitely go back to this resort!

Amazing weekend trip!
Anana_Travels,
Wed Dec 12 18:44:37 EST 2018
We visited this resort for my Birthday weekend trip at the beginning of November. This us our second time here and it didn't disappoint, everything was amazing just like the first time! Great attentive staff, great service, very clean beautiful room, beautiful beach. It wasn't very crowded, and we also got lucky with the weather. This is a small resort compared to some others but it has several very good high quality restaurants. During the day there are multiple activities you can do such as beach volleyball, aqua aerobics, table tennis tournament, and many others. At night there are also several events planned to keep people entertained, and the events vary depending on the day of the week. My favorite part was dinner at the French restaurant. We went there twice! The first night we were there, at the end of the dinner chef Delfino was stopping by some tables to get feedback on food and service. He also happened to stop by our table. We briefly chatted with him, and when he found that it was my birthday he kindly offered to make food not listed on the menu for us the next day. He said that he does this from time to time for practice and to advance in his career. So of course we came back the next night and the dinner was AMAZING! Delfino truly made my Birthday weekend special! I really wish we could stay couple nights longer in this little paradise! Can't recommend this resort enough, we'll definitely be back!

December 7-14
Trek28132944874, Canal Winchester, Ohio
Wed Dec 12 18:25:26 EST 2018
It’s hard to pick a vacation using reviews, but if this place had any bad ones, they can’t be satisfied. They worked hard on appearance and even harder if something was wrong. Too many friendly staff to name them all. Shows were fun, remember they aren’t professionals. With all of the different restaurants, you can definitely find good food. Can’t wait for our next trip.

AMAZING
123island_girl1456, Kingston, New Hampshire
Wed Dec 12 14:57:15 EST 2018
Just got back from our 3rd trip to the Valentin Imperial Riviera Maya. The resort is beautiful, the food is delicious, and the drinks are top shelf, but what makes this resort exceptional is the STAFF. They go above and beyond in everything they do. We must give a special thank you to the GO Team (Bryan, Julian Cristina & Harvey). We had so much fun with them. Also, a special thank you to the staff in Le Marche, especially Darvellio (the best waiter). He remembers us from year to year and what we like to drink. Cappuccino with Baileys! Niomi is the best hostess. We can’t forget to thank Joaquin for making us delicious special sushi dishes. The maid service kept our room spotless. The Imperial Band was awesome as usual. We will be back next year. Thank you for making our vacation extra special! Maria & Chico



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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