Cancun

TRS Yucatan Hotel


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All Inclusive    

Rated "Best Entertainment" by Apple Vacationers in 2018.

2019 Exceptional Values
Honeymoon*: Fruit basket with bottle of champagne, 15% off on massages, a $400 resort coupon per room, and room upgrade (subject to availability).

Located within the Grand Palladium Resorts of Riviera Maya, TRS Yucatan Hotel brings a new adults-only concept to luxury travel. Relax in the privacy and premium service of a small boutique resort, while still having access to the excitement of a bigger, livelier complex if you decide to venture out. Be pampered by butlers, and enjoy a premium drink on the beach or lobster in the exclusive gourmet restaurant.

Relax in a luxurious unique suite, with butler service and room service included. Get plenty of rest on a memory foam mattress, and unwind in a Jacuzzi on your balcony or in the bathroom. A variety of views are available, allowing you to enjoy the best that Riviera Maya has to offer. The more active guests will enjoy an array of land activities, including tennis, badminton, basketball, volleyball, and watersports from snorkeling to kayaking to windsurfing.

Gourmet dining options await in El Jardin, the exclusive restaurant just for Royal Suites guests. A variety of cuisines are available here, along with personalized service and a choice between buffet and a la carte for breakfast and dinner. Enjoy free access to other specialty and buffet restaurants around the complex, including Japanese, Brazilian, Mexican, and Mediterranean cuisine. Lounge and swim at seven freshwater pools and one seawater pool around the complex, and be entertained by daily activities and nightly shows!

Find more information about Palladium Hotel Group.

Learn more about Riviera Maya.

*Guest arrival date must follow within 2 month of wedding date.
HOTEL LOCATION
Located in the Riviera Maya. 68 minutes from the hotel to Cancun International Airpor t (CUN) & 25 minutes from the hotel to Playa del Carmen.
Address:



MX
HOTEL FACILITIES
Barber / Beauty Salon
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 3

3 pools onsite, 7 pools at adjoining properties
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 1
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Dive Center, tours & excursions available ($) nonmotorized & motorized ($) watersports
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Complimentary
Steam Room: Complimentary
HOTEL DETAILS
Located in state of Quintana Roo, just south of Cancun, on the Yucatan Peninsula offers an adults-only getaway featuring newly renovated guestrooms & restaurants as well as a new adults only Beach Club. Butler service & room service included. Enjoy tennis, badminton, basketball, volleyball, watersports. Dine at any of the 4 exclusive restaurants w/ a variety of cuisines. Resort is 122 hectares (301.5 acres). Beach: Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 454
Year Opened: 2015 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Only TRS guests have access to the TRS facilities. Guests of TRS Yucatan Hotel also h ave access to all of the facilities of the associated Grand Palladium Resorts in the same destination.
ROOM TYPES
ROMANCE BUNGALOW
What's really unique about this room is that it will captivate you with its private room entrance, its large terrace complete with wood furniture and its outdoor Mayan s tyle shower.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
JUNIOR SUITE
If you're looking for exclusive luxury only for adults, the Royal Junior Suite offers you comfort. You can relax in the 2 person Jacuzzi® on the terrace. Some additional services you'll find are pillow and aromatherapy menus.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
JUNIOR SUITE PRIVATE POOL
If you're looking for exclusive luxury only for adults, the Royal Junior Suite offersyou comfort. You can relax in the 2 person Jacuzzi® on the terrace. Some additional services you'll find are pillow and aromatherapy menus.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
SUITE
Feel special and let the hotel prepare your Jacuzzi® on the terrace and enjoy the views while having a bath. The suite has 2 televisions, 1 in the bedroom and another in the living room, a DVD player as well as a selection of premium beverages.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
DINING
TRS Yucatan Hotel features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at TRS Yucatan Hotel:
La Boheme - Taste the sophisticated cuisine of France in a romantic atmosphere. Bon appetit.
Tentazione - Italian delicacies crafted with the highest quality ingredients. Experience the essenof the Mediterranean, the Italian way.
El Gaucho - An Argentinean steakhouse offering the best cuts from the grill.
Capricho - International cuisine with self-service themed stations and show cooking.
Sports Bar -
Helios - Ibiza inspired beachfront restaurant with fresh fish and rich rice dishes.
Swim-up Bars -
Chic Cabaret & Restaurant - Delight your palate with a refined menu designed to surprise you.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily program of sports activities and entertainment for all ages, on the beach and at the pool, of the Grand Palladium Resorts that offers fun for everyone: volleyball, archery, aerobics, salsa/merengue lessons, beach games, video game tournament.
TripAdvisor Web Reviews
Based on 6620reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Wonderful Resort.
bowva, Calgary, Canada
Sun Feb 17 08:24:35 EST 2019
Booked a last minute trip with husband. After reading reviews, we were expecting an "ok" resort. Room was huge and modern. Very clean. Not sure why people complain about musty smell. This is Mexico. It's extremely humid. Ate all all restaurants. Only had dinner in buffet on lobster night. All meals were very good, which was a pleasant surprise. The drinks were also very good. Spent most of our time at the "quiet" pool. Bar service was excellent there, at the "party" pool and the big bar by the buffet restaurant. Service in restaurants were also excellent. One word of advice would be to make sure you get the room you want when you are checking in. I assumed we would get a king bed, and when we got to our room it was two doubles. Changed rooms the next day, which was a bit painful having to keep going back to the front-desk to be told to come back in an hour. This happened several times throughout the day so it took several hours. My fault.....I should have confirmed upon check-in. Due to this being a last minute booking, we weren't asked what bed we wanted. Anyway........would go back to this resort in a heartbeat.

Best resort ever!
I6776OSmikes, Saskatoon, Canada
Sun Feb 17 06:41:54 EST 2019
Just got back from a week stay at this wonderful resort. I can’t begin to describe how the staff go out they’re way to make you feel welcome here. We had a swim out room that swam out in to the main pool which was amazing. The entertainment and shows at this resort are top shelf, our favourite was the grease musical at the main theatre. The beach is gorgeous with no shortage of drinks and places to sit. There is also a bbq attached to the beach bar with awesome burgers, dogs, chicken... etc. We tried the Japanese place which was great. The buffet was very very good. There is a 24 hour bar that also has a very tasty cappuccino. The adjoining properties offer many more shops, beaches and restaurants as well. Thank you so much for making our vacation so wonderful. We can’t wait to get back next year.

Great location but food was average at best
David K,
Sun Feb 17 02:11:40 EST 2019
Room was beautiful and location was great. Food was average at best. Very little quality for lunch and breakfast buffet. Mostly fried or greasy options. Dinner options were average but customer service was poor. Was turned away several times for dinner saying it was a 30 to 45 min wait with open tables everywhere. 2 main reasons for going all inclusive are food quality and service and both need improvement.

Pleasant Stay. Only 4-Star Resort.
wcs222, Toronto, Canada
Sat Feb 16 13:15:48 EST 2019
This is the 7th trip to Mexico for my wife and me at various all-inclusive resorts. Most recently, we stayed at the 5* Excellence Riviera Cancun and the 5* Riu Palace Cancun ... the Platinum Yucatan Princess is in reality only 4* and does not compare well to the other resorts. The Platinum Yucatan Princess grounds and architecture quite beautiful and well-maintained, but not so much elegant. We were in a blandly-decorated Junior Deluxe Swim-out suite, which was quite spacious, with a king bed, sitting area, small table/chairs, ~40" cable TV, minibar, coffee maker, double sinks, double rain-head shower stall and separate bathtub. The room led out to a patio area directly into a longish, narrow pool, with 2 chairs and 2 fixed-shaped loungers that were hard and not comfortable ... we actually requested/received standard adjustable sunbeds instead (so did other people). The room only came with 3 small bottles of cheap, non-branded liquor (250ml rum, 200ml tequila, 150ml vodka) and the minibar is sparsely stocked (2 cans beer, 2 cans club soda, 2 bottles water, few bottles of soft drink). Breakfast was buffet the same every day. Lunch was buffet with a few daily variations. Dinner choices were buffet, Aroma (a la carte international), Tao (teppanaki by reservation or a la carte japanese), Bruschetta (a la carte Italian), Rodeo Grill (a la carte steak/meat), Skylights (extra $$$$ that we did not try). A few times, they had BBQ outdoors or food by the main pool, which we did not try. In general, food in the a la carte was excellent and the buffet food was good, but not as lavish as other resorts. Only on Thursday was there lobster in the buffet, which were actually lagostinas. There are bars (makes frozen drinks, espresso/capucinno) always nearby, a theatre, a few shops and both indoor and outdoor lounge/sitting areas. There is a spa and a well-equipped gym. To be a 5* resort, the Platinum Yucatan Princess has to improve in a number of areas: more welcoming staff everywhere (i.e., ola and smiles from everyone), more elegant decor in general (especially in rooms), fully stocked minibar with full-size liquor dispensers, turn down the excessively loud music from the main pool, not ask people all the time to go to the spa, better house wines (wine menu too expensive), more lobster included (they charge 600 MXN), add a coffee/tea bar with cake and sandwiches. Overall, we had a pleasant 1-week stay, although not quite up to our expectations. This is not a party resort and has an older clientele (like us, which was okay). Guests may visit the lesser Grand Riviera Princess next door, which has a family/kids club with ice cream parlour. If you are really looking for a 5* resort, this is not the place.

Great Week in Mexico
Darrell0819,
Sat Feb 16 10:30:42 EST 2019
I highly recommend this resort. The food was excellent. Service staff were friendly. The beach was small, but I liked that chairs weren’t six rows deep. We never had an issue finding a seat on the beach. A few drawbacks. The bed was rock hard, even for me—I like hard mattresses. The deluxe swim up suite was nice, but the main pool was noisy. I asked for an upgrade to the platinum section, but was told it was unavailable. Another couple that checked in the same day as us said they got a “complimentary” upgrade when they waved a hundred dollar bill in front of the staff. The hotel management should know that their employees are taking bribes. It’s a bummer for those of us who have higher ethics. All said, it was a great week. We’ll be back!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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