Punta Cana

TRS Turquesa Hotel


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All Inclusive    

2019 Exceptional Value
Honeymoon: Receive up to a $400 Resort Credit per room (booking dates, travel dates, duration, and usage restrictions may apply), a 15% discount on massages, bottle of champagne, fruit basket, and room upgrade (based on availability).

Designed exclusively for adults (18+), The Royal Suites Turquesa Hotel in Punta Cana on famed Bavaro Beach offers the best of two worlds: the privacy and personalized service of a small VIP resort, and the unlimited access to the wide array of services available at any of the three additional resorts located in the complex. This 24-hour all-inclusive resort is the crown jewel of the Grand Palladium complex.

The rooms at The Royal Suites Turquesa Hotel reflect to the smallest detail the luxury and exclusivity of this glamorous hotel. 372 spacious suites feature an exquisite decor and the most modern facilities. Direct access to the pool, terrace with a Jacuzzi, and a plasma TV are just some of the unique features you'll find in these exclusive suites. Comfortable memory foam mattresses, butler service (8:00AM - 11:00PM), and 24-hour room service provide the true meaning of luxury vacations. Suites feature top-notch amenities including Free WiFi. Deluxe swim-up suites, romance suites, and honeymoon suites are available.

The Royal Suites Turquesa Hotel feature two private restaurants for the exclusive use of the guests staying at the hotel, bountiful buffets, and eight additional delicious a la carte themed restaurants located around the complex (International, Asian, TexMex, Italian, Mediterranean, Spanish, Brazilian and Japanese cuisine). No need for reservations - a pager is available for any waiting list. Choose from the great selection of drinks available at any of the bars around the complex including several exclusive The Royal Suites Turquesa Hotel bars.

Make a splash in the numerous pools around the complex with built-in Jacuzzis. Guests enjoy beach and pool waiter service, Bali beds, and two private pool bars. Some of the pools and a private beach section are reserved exclusively for The Royal Suites Turquesa Hotel guests. Enjoy a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, games, and theater.

The Zentropía Palladium Spa & Wellness offers a unique opportunity to unwind and relax with a complete wellness experience. Located at the Grand Palladium Palace, it is one of the most complete spas in the country (fee/reservation required). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.

Find more information about Palladium Hotel Group.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Fax: 809-221-0819
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Parking
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two private pools with built in jacuzzis, two private pool bars and waiter beverage service
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach: Located directly on over kilometer of what is considered one of the best stretches of the world famous Bavaro Beach Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 372
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only resort.
ROOM TYPES
VILLA SUITE SWIM UP
Villa includes one double bed with a canopy, and a furnished terrace with swim -up pool access. Room also features a complete bathroom with a Jacuzzi, a minibar, a lounge with a sofa bed, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE SWIM UP
Junior suite includes one double bed with a canopy, a lounge area with a sofa bed, and a furnished terrace with swim-up pool access. Room also features a spacious bathroom with a hydromassage bath, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL HONEYMOON SUITE
Designed exclusively for couples, suite includes a double bed with a canopy, and a private balcony with a Jacuzzi. Room also features a living room with a sofa bed, a spacious bathroom, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
Other Amenities -
Kitchen
ROMANCE SUITE
Romance suite includes one large double bed with a canopy, a lounge with a sofa bed, and a furnished terrace or balcony. Room also features a bathroom with a Jacuzzi, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PREMIUM JUNIOR SUITE
Room includes one large double bed or two double beds, a lounge with a sofa bed, a furnished balcony or terrace, and a lounge area with a sofa bed. Suite also features a bathroom with a hydromassage tub, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE DLX GROUPON
Other Amenities -
Kitchen
ROMANCE SUITE SWIMUP
Romance suite includes one large double bed with a canopy, a lounge with a sofa bed, and a furnished terrace with swim-up pool access. Room also features a bathroom with a Jacuzzi, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL SUITE DELUXE
Deluxe suite includes a double bed with a canopy, and a furnished balcony or terrace. Room also features a complete bathroom with a Jacuzzi, a minibar, 24-hour room service, a lounge with a sofa bed, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Junior suite includes one double bed with a canopy, a lounge area with a sofa bed, and a furnished balcony or terrace. Room also features a spacious bathroom with a hydromassage tub, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service (fee required)
DINING
TRS Turquesa Hotel features 1 meal plan options:
All Meals, Drinks & Tips
There are 13 Restaurants at TRS Turquesa Hotel:
Las Torres Restaurant - Located next to the shopping center at Grand Palladium Palace. Serves breakfast (7:00am to 10:00am) and dinner (7:00pm to 10:00pm). Air conditioned. International cuisine and show cooking.
Behique Restaurant - Located next to the pool at Grand Palladium Punta Cana. Serves breakfast (7:00am to 10:00am), lunch (1:00pm to 3:00pm) and dinner (7:00pm to 10:00pm). Air conditioned. International cuisine and show cooking.
Royal Gourmet Restaurant - Located at TRS Turquesa, serves breakfast (7:00am to 10:30am), lunch 1:00pm to 3:00pm and dinner 6:30pm to 10:00pm) featuring buffet or a la carte service. No reservations required.
Gran Cantina Restaurant - Located next to the lobby at Grand Palladium Bavaro. A la carte restaurant serving Mexican cuisine. Open for dinner 6:30pm to 10:00pm. Reservations required.
Bamboo Restaurant - Located next to the lobby at Grand Palladium Bavaro. A la carte restaurant serving Oriental cuisine. Open for dinner from 6:30pm to 10:00pm. Reservations required.
Le Chanterelle - French Cuisine
Arrecife Restaurant - Located next to the beach at Grand Palladium Bavaro.. A la carte restaurantserving International cuisine. Open for dinner from 6:30pm to 10:00pm. Reservations required.
La Parrilla Steakhouse - A la carte steakhouse reastaurant.
Cheff Rafaelle - A la carte restaurant serving Italian cuisine.
El Quijote Restaurant - Located next to the lobby at Grand palladium Bavaro. A la carte restaurant serving Spanish cuisine. Open for dinner from 6:30pm to 10:00pm. Reservations required.
Bohio Restaurant - Located next to the beach at Grand Palladium Palace. Serves lunch from 12:00pm to 4:00pm. Buffet style lunch. International cuisine.
Mare Nostrum Restaurant - Located at Grand Palladium Palace. A la carte restaurant serving Mediterranean cuisine. Open for dinner 6:30pm to 10:00:00pm. Reservations required.
Cathedral Restaurant - Located next to the lobby at Grand palladium Bavaro. Serves breakfast (7:00am to 10:00am) and dinner (7:00pm to 10:00pm). Air conditioned. International cuisine and show cooking.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
865 Recommend
865 past Apple Vacationers would recommend TRS Turquesa Hotel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8829reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Royal Turquesa, Grand Palladium, Punta Cana
CINDY M.
Mar 25 2019
This is our fourth Apple Vacation trip to the same resort. We've stayed at all three resorts on site -Bavaro, Punta Cana and Royal Turquesa. All are spectacular. Clean, wonderful food and service, beautiful grounds - couldn't ask for anything more with the exception of check in. It took four hours to get our room last week. Other than that, we had absolutely no complaints. With the Royal Turquesa, you have free choice of all 15? restaurants, and the food is amazing. Lobster, shrimp, scallops, steak, FRUIT - every plate a piece of art. Our favorite restaurant was Helios, on the beach.
Customer Rating: 

Another great trip
JEFFREY C.
Mar 18 2019
This is our 4th trip to TRS and again a fantastic time with great staff!
Customer Rating: 

Excellent
ARTHUR N.
Mar 16 2019
We have never taken an all inclusive vacation before. We will definitely go again. Charly our concierge was excellent. He attended to our every need.He was very professional. He made our experience wonderful
Customer Rating: 

Issues
RICHARD T.
Mar 06 2019
Food was not always hot, they wouldn't accept my prepaid credit card, which tied up my funds.
Customer Rating: 

Everything was wonderful!
BARBARA R.
Mar 04 2019
I will definitely use Apple again. Thank you so much!
Customer Rating: 

RICHARD S.
Feb 17 2019
There are far too many employees on site trying to sell vacation and excursions. They were very pushy and wouldn’t take no for an answer. This is the main deterrent for not returning to this resort.
Customer Rating: 

Room
TODD D.
Feb 14 2019
Rooms smelled musty and moldy the hair dryer provided was worn out as was the magnifying mirror in the bathroom. Felt the lighting bathroom was dim.
Customer Rating: 

DONALD P.
Feb 13 2019
The rooms were very musty smelling again this year. Our air cond leaked water and was never fixed. The beds at TRS were very hard and uncomfortable. Our butler Ramon was excellent however and he did everything he could to make our stay effortless.
Customer Rating: 

Fabulous!
EMILY W.
Feb 11 2019
We had a great time at TRS Turquesa! The staff was wonderful and there was so much to do! We loved that we had our own adults only section, but could visit the rest of the resorts too. We'd love to travel here again soon!
Customer Rating: 

Great Getaway
GREGORY G.
Feb 07 2019
Had a really relaxing time and didn't want to come back. I highly recommend getting reservations to the a la cart restaurants right away. The butlers do all the work for you. The food at these restaurants was outstanding!
Customer Rating: 

MITCHEL Z.
Jan 30 2019
Only real complaint was not enough activities in the Adults only area
Customer Rating: 

TripAdvisor Traveller Reviews
Trip has not started and already off to bad start
Carmela0304,
Thu Apr 11 15:39:55 EDT 2019
Our trip to TRS is set to take place in less than a month and I just now received notice that they overbooked our room category which was for the Ambassador suite and would need to downgrade our room selection. The reservation was made over 5 months ago and I previously been in touch with the resort on several occasions as I was having trouble scheduling the airport transfers through the link they sent. This is something I'm still struggling with as they have not resent any emails or fixed the issue but none the less had been told that everything else was all set for our trip. As compensation for the inconvenience they offered a rate adjustment which according to them is only a $100 total price difference to the next available room category for our stay of 5 days. They also offered 2 complimentary 60 minute massages, and complimentary dinner and bottle of wine at First Wine which is a restaurant normally available at extra charge and not included in their list of 15+ dining options (including those from neighboring resorts) of their all inclusive package. I'm extremely disappointed in the short notice given and the "compensation" offered for such an inconvenience is a joke. The suite we booked was the deciding factor on this resort against the others we were considering. This trip was something we were really excited about as it's my BF's first big trip and our first together in celebration of our anniversary. This really put a damper on the trip and are upset at being made to feel that we have to take whatever we're dealt with at this point as it's too late to make alternate arrangements elsewhere if we wished. This also sets the tone to just expect more of the same during our visit which I really do hope will not be the case. Guess I'll just have to wait and see and update the review accordingly once the trip is completed.

Nice..........But..........
Jane B,
Thu Apr 11 10:02:32 EDT 2019
We have just returned from TRS Turquesa. We stayed in swim up room 5603. Good check in, offered a cold drink, showed room by Jose who was our concierge for the first week. Rooms are tired, but functional, (as per pic, glazing had gone on door and furniture chipped, but no biggy to us) Drinks in room, Jose asked us what we wanted, excellent top shelf drinks were provided very quickly. Given room bands with key in bracelet. Check in completed, The grounds are well maintained, beautiful and the gardeners work tiresly to keep them looking nice. Carts get you round the complex if needed, although when you look for short cuts, it's a really not that big and a nice walk. On the whole, the staff are friendly and appreciate you saying Hola. A lot of the staff don't speak English, but in today's lifestyle, put it in Google and translate what you want to say, it really goes a long way! A really big shout out to Gertudys, our maid, she was lovely and went above and beyond making sure our room was perfect. I want to say a massive thank you to Angel and John Kevin. 2nd concierge and barman, both were brilliant and need to be recognised by management for their hard work, Tip both your maid and your fridge sticker, you will want for nothing in your room. Zentropia, the Spa, lovely, we also paid for a massage as extra, it was a nice way to get away from the heat! Now, the bad bits, FOOD...Gelson, I hope you do actually read the reviews properly? This is a massive constant complaint In nearly CAPRICIO AND HELIOS.... Both menus are the same. Staff at breakfast and lunch are terrible. You can be waiting an hour just for somebody to take your order, it then comes wrong, send it back and request new food????? We walked out of both restaurants without eating, food if it did come was cold. Gelson, spend the money on training your staff! KUSKO........Noting is mentioned on the menu that it's all stone cold and raw. Awful. BAMBOO..... The restaurant is in total darkness and we had to borrow the waiters mobile for the light to read the menu, nothing on the menu represented Chinese food. Awful. Food cold.. BOGHALI......An Indian restaurant that has never heard of poppadums and pickles? Naan bread or Tandoori? I've never had a Samosa made with shortcrust pastry baked in the oven before!! Again all food cold. Awful. SUMPTATORI........ Nice concept, a bit of entertainment but at least food was hot. STEAK HOUSE.....Ordered 2 starters, only got 1, don't bother asking how you want your steak cooked, it comes how they do it..Again cold and awful. LA BOHEME..... Food not to bad, cold and service is very slow ROOM SERVICE.... Quick but food is always cold... Invest in some oven warmers in the delivery vans, Gelson, you really need to spend the money on training your food staff to a better standard and at least get them to learn to cook what arecauthentic dishes! All in all a nice place, doesn't warrant a 5star, Riu down the beach is much better, would not spend this amount of money to come back here while the food is so bad! Now, the bit that nearly all reviews say...... Food. One word....Awful....

April 2019
Escape09553556947, Waterford, New York
Thu Apr 11 04:56:02 EDT 2019
Celebrated our 25th Anniversary here in April because we only take one trip a year and we would rather be in the Caribbean in April than August. They were super, and made it very special. Staff was awesome!

Trs
jennyben47, flintshire
Wed Apr 10 13:11:57 EDT 2019
Excellent hotel staff brilliant room service good food and drinks top class only complaint entertainment not great activities not very well advertised great transport to get about the complex son had swim up room brilliant well worth the extra pools loverly swim up bars great

BEST resort you can go to!
emmelouswim, Kansas City, Missouri
Wed Apr 10 10:22:52 EDT 2019
This was THE BEST resort! As soon as we got there, our room was upgraded (which was amazing!!). The whole resort is beautiful- especially the beach. We spent most of our days laying at the beach and getting drinks brought to us. We went to the lobby bar every night, which was easily our favorite part of the entire trip. Manual Jimenez, Kelvin, and Frank (the bartenders) were SO FUN. They played games with us and even let me go behind the bar and taught me how to make myself a drink. We were honestly sad to leave because of how fun they were. The dinners at the four TRS exclusive restaurants were definitely the best. I can't wait to go back.



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