Punta Cana

TRS Turquesa Hotel


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All Inclusive    

2018 Exceptional Values!
Honeymoon: Includes up to a $400 Resort Credit (booking dates, travel dates, duration, and usage restrictions may apply), Free room upgrade if available, fruit basket with bottle of champagne, and a 15% discount on massages. Honeymooners to be identified on rooming lists and vouchers.

Designed exclusively for adults (18+), The Royal Suites Turquesa Hotel in Punta Cana on famed Bavaro Beach offers the best of two worlds: the privacy and personalized service of a small VIP resort, and the unlimited access to the wide array of services available at any of the three additional resorts located in the complex. This 24-hour all-inclusive resort is the crown jewel of the Grand Palladium complex.

The rooms at The Royal Suites Turquesa Hotel reflect to the smallest detail the luxury and exclusivity of this glamorous hotel. 372 spacious suites feature an exquisite decor and the most modern facilities. Direct access to the pool, terrace with a Jacuzzi, and a plasma TV are just some of the unique features you'll find in these exclusive suites. Comfortable memory foam mattresses, butler service (8:00AM - 11:00PM), and 24-hour room service provide the true meaning of luxury vacations. Suites feature top-notch amenities including Free WiFi. Deluxe swim-up suites, romance suites, and honeymoon suites are available.

The Royal Suites Turquesa Hotel feature two private restaurants for the exclusive use of the guests staying at the hotel, bountiful buffets, and eight additional delicious a la carte themed restaurants located around the complex (International, Asian, TexMex, Italian, Mediterranean, Spanish, Brazilian and Japanese cuisine). No need for reservations - a pager is available for any waiting list. Choose from the great selection of drinks available at any of the bars around the complex including several exclusive The Royal Suites Turquesa Hotel bars.

Make a splash in the numerous pools around the complex with built-in Jacuzzis. Guests enjoy beach and pool waiter service, Bali beds, and two private pool bars. Some of the pools and a private beach section are reserved exclusively for The Royal Suites Turquesa Hotel guests. Enjoy a fun-filled agenda of sports and entertainment activities for grown-ups and kids, every day. Practice your favorite beach sports with your family during the day, and don't miss the shows, live music, games, and theater.

The Zentropía Palladium Spa & Wellness offers a unique opportunity to unwind and relax with a complete wellness experience. Located at the Grand Palladium Palace, it is one of the most complete spas in the country (fee/reservation required). In addition to offering exclusive and personalized services, it also features a gymnasium with modern facilities.

Find more information about Palladium Hotel Group.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Fax: 809-221-0819
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Parking
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two private pools with built in jacuzzis, two private pool bars and waiter beverage service
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach: Located directly on over kilometer of what is considered one of the best stretches of the world famous Bavaro Beach Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 372
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only resort.
ROOM TYPES
ROYAL JUNIOR SUITE
Other Amenities -
Kitchen
ROYAL ROMANCE SUITE
Romance suite includes one large double bed with a canopy, a lounge with a sofa bed, and a furnished terrace or balcony. Room also features a bathroom with a Jacuzzi, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
Room includes one large double bed or two double beds, a lounge with a sofa bed, a furnished balcony or terrace, and a lounge area with a sofa bed. Suite also features a bathroom with a hydromassage tub, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROMANCE SUITE SWIMUP
Romance suite includes one large double bed with a canopy, a lounge with a sofa bed, and a furnished terrace with swim-up pool access. Room also features a bathroom with a Jacuzzi, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL SUITE DELUXE
Deluxe suite includes a double bed with a canopy, and a furnished balcony or terrace. Room also features a complete bathroom with a Jacuzzi, a minibar, 24-hour room service, a lounge with a sofa bed, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE DELUXE
Deluxe junior suite includes one double bed with a canopy, a lounge area with a sofa bed, and a furnished balcony or terrace. Room also features a spacious bathroom with a hydromassage tub, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL SUITE DELUXE SWIM UP
Deluxe suite includes one double bed with a canopy, and a furnished terrace with swim-up pool access. Room also features a complete bathroom with a Jacuzzi, a minibar, a lounge with a sofa bed, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE DLX SWIM UP
Deluxe junior suite includes one double bed with a canopy, a lounge area with a sofa bed, and a furnished terrace with swim-up pool access. Room also features a spacious bathroom with a hydromassage bath, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL HONEYMOON SUITE
Designed exclusively for couples, suite includes a double bed with a canopy, and a private balcony with a Jacuzzi. Room also features a living room with a sofa bed, a spacious bathroom, a minibar, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service (fee required)
DINING
TRS Turquesa Hotel features 1 meal plan options:
All Meals, Drinks & Tips
There are 13 Restaurants at TRS Turquesa Hotel:
Le Chanterelle - French Cuisine
Arrecife Restaurant - Located next to the beach at Grand Palladium Bavaro.. A la carte restaurantserving International cuisine. Open for dinner from 6:30pm to 10:00pm. Reservations required.
La Parrilla Steakhouse - A la carte steakhouse reastaurant.
Cheff Rafaelle - A la carte restaurant serving Italian cuisine.
El Quijote Restaurant - Located next to the lobby at Grand palladium Bavaro. A la carte restaurant serving Spanish cuisine. Open for dinner from 6:30pm to 10:00pm. Reservations required.
Bohio Restaurant - Located next to the beach at Grand Palladium Palace. Serves lunch from 12:00pm to 4:00pm. Buffet style lunch. International cuisine.
Mare Nostrum Restaurant - Located at Grand Palladium Palace. A la carte restaurant serving Mediterranean cuisine. Open for dinner 6:30pm to 10:00:00pm. Reservations required.
Cathedral Restaurant - Located next to the lobby at Grand palladium Bavaro. Serves breakfast (7:00am to 10:00am) and dinner (7:00pm to 10:00pm). Air conditioned. International cuisine and show cooking.
Las Torres Restaurant - Located next to the shopping center at Grand Palladium Palace. Serves breakfast (7:00am to 10:00am) and dinner (7:00pm to 10:00pm). Air conditioned. International cuisine and show cooking.
Behique Restaurant - Located next to the pool at Grand Palladium Punta Cana. Serves breakfast (7:00am to 10:00am), lunch (1:00pm to 3:00pm) and dinner (7:00pm to 10:00pm). Air conditioned. International cuisine and show cooking.
Royal Gourmet Restaurant - Located at TRS Turquesa, serves breakfast (7:00am to 10:30am), lunch 1:00pm to 3:00pm and dinner 6:30pm to 10:00pm) featuring buffet or a la carte service. No reservations required.
Gran Cantina Restaurant - Located next to the lobby at Grand Palladium Bavaro. A la carte restaurant serving Mexican cuisine. Open for dinner 6:30pm to 10:00pm. Reservations required.
Bamboo Restaurant - Located next to the lobby at Grand Palladium Bavaro. A la carte restaurant serving Oriental cuisine. Open for dinner from 6:30pm to 10:00pm. Reservations required.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
865 Recommend
865 past Apple Vacationers would recommend TRS Turquesa Hotel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7299reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Just so so
THOMAS V.
Jun 08 2018
We stayed at the TRS Royal Suites for 5 nights. It took a while to get checked in and we noticed no AC in lobby and no welcome drink (as we usually get from other 6 golden apple resorts). We were directed to our room (walking 3 flights of steps - no elevator in bldg.) and our room was very warm. Thought it just needed some time to cool down. After a couple hours we found out that the AC was out in a good portion of the resort. Thought that was strange not mentioning that to us. We ate dinner in the very warm French restaurant (not authentic I might add) and was happy that the AC was back on when we got back to our room. Rooms was very nice and clean but food at this resort was not that good. The meal we enjoyed the most each day was the BBQ by the pool area. Other than that we didn't enjoy the food at the other 4 restaurants we tried. In my opinion this is not a 6 golden apple resort. There is no night life unless you go to the other resorts that are within the complex but they are not adults only and the shows are geared toward children. Not much going on by the pool either. Just a 30 min activity at 11 am daily. The staff is very nice and does a good job in remembering your name. Just wished we had more to do.
Customer Rating: 

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Great Time, Expectations Not Met
DANIEL D.
Jun 08 2018
Overall we had a great time, but our expectations where not meant. For paying a higher amount for the “Adults Only” part of the resort, it did not live up to our Overall we had a great time, but our expectations where not meant. For paying a higher amount for the “Adults Only” part of the resort, it did not live up to our expectations. The other resorts on the property seemed much nicer. The Japanese and French restaurants were fantastic. The other restaurants that we went to for dinner had slow service and the food was over cooked and dry. The beach was covered with seaweed. I know you can't control mother nature, but you can have the equipment in place to clean it instead of doing it by hand.
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EXCELLENT
SHANNON O.
May 30 2018
I have never taken an all inclusive vacation before or been to Punta Cana. I tend to go out of the country on longer vactions but i am so impressed and happy with the entire trip! I took my mom for a mothers day present and you have made us both HUGE fans of the country, the stay, and Apple Vacations. Food, hotel, activities, everything was just amazing. We are already planning a family vacation to go back and would love to do weekend trips. THANK YOU FOR JUST AN AMAZING EXPERIENCE
Customer Rating: 

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"Anything you need" was just a script
CARY T.
May 29 2018
Overall the butler service was poor and getting washcloths daily seemed near impossible. There is no schedule of activities, so there's no way to know what is going on where within this super large complex of resorts. There's no official tour of the properties so finding your way around is daunting. There isn't a resort wide drink menu so ordering something beyond basic doesn't happen. The grounds are well kept, as is the pools. The rooms are nice but you cannot control the temperature.
Customer Rating: 

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MARY P.
May 28 2018
beautiful clean resort , friendly staff , staff works hard helios resurant very good but glad to see they were building a BBQ outside for more choices in food not enough chairs around pool and beach overall great vacation !not much English spoken not much activities low key as it is a adult resort if u want any action or more food choices need to use cart to go to the other resorts on the property
Customer Rating: 

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Tasha M.
May 27 2018
the check wasn't good....room service food was horrible...but other than that everything was good
Customer Rating: 

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Sun and Sand
TIMOTHY R.
May 19 2018
We spent 7 amazing days at TRS the beach kept us all day, the pool in the evening!! Food and room service was amazing and the entertainment we did catch was good!
Customer Rating: 

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Great Resort, but a bit on the large side
KEVIN H.
May 16 2018
OK we arrived and we did not realize that the resort we were staying at was apart of another resort. Actually there were a total of 4 resorts on one property, which gave us many options for beaches, pools, and bars. With that said we really didn't know what was going on at the resort. we heard of events from other guests after they were over. They were stating they just stumbled upon them. It would be nice to maybe get a news letter daily with the events that are going on at each hotel. Over all an amazing resort though, food was excellent, resort was nice and room was exceptionable. Check in was a bit confusing, some people getting service before others that were seated. just a bit confusing. But again over all a great experience. My wife and I travel several times a year all over the World, and will definitely be coming back here.
Customer Rating: 

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Exceptional stay!
JEFFREY J.
Apr 26 2018
Just returned on Sunday from a week stay at TRS Turquesa. This was our sixth time to Punta Cana but our first visit to this resort. Previous stays in Punta Cana have all been at Adults Only resorts. This is a beautiful resort, grounds well maintained. Loved how they cleaned the seaweed off the beach each morning. We stayed in room 5034 (near the beach). We emailed prior to our arrival and requested being as close to the beach as possible. Upon arrival, we upgraded to a Master Suite which was beautiful. Most of the staff from bartenders, servers and reception were great. Special shout out to Charli, our personal butler. He checked in with us every day and was very helpful with making our dinner reservations. Others that I want to draw special attention to were Felix, our server on the beach. He was very attentive and remembered what we ordered previously. Also, Virgilio, lobby bartender, he was friendly as well. A disappointment in that we mentioned in our booking, we were celebrating my husband’s birthday and they mentioned it when we checked in but nothing more was mentioned or done. Also, this is the first visit that we did not have at least one decorative towel display in our room. Are these items deal breakers? No, but slight disappointments. We would definitely consider returning to this resort! What might prevent us from staying at this resort again is that it is not a true all adults only. This resort is part of a larger complex and many of the restaurants are located on the other resorts which are family friendly. Some of the restaurants are a bit far and require the use of the train or shuttle.
Customer Rating: 

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Fantastic Trip
ROBERT B.
Apr 18 2018
Great place the service was top notch. Our butler Jose was a gift from the vacation Gods!
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Beautiful hotel
DEBORAH F.
Feb 14 2018
We loved the swim out room. The hotel grounds were beautiful. Unfortunately, one of the members of our group got food poisoning at the Japanese restaurant. Do not eat the seafood.
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TripAdvisor Traveller Reviews
Couples Getaway
Marland H,
Thu Jun 14 19:27:39 EDT 2018
My time at the resort was amazing!! The service and food was great!! I want to thank Samuel, Domingo, Carlos, Fernando, and Felix!! Those guys are the best. I will diffidently be back I really enjoyed my stay!!!!!

Great Time
Dalila A,
Thu Jun 14 14:58:39 EDT 2018
I had an absolute wonderful time there with my family. We have gone to other Palladium locations and the service rendered here is unmatched! The staff here is amazing from Robert at the bar to the animators like Gregory. I would give the TRS a 5/5 if it wasn't for the food. Unfortunately the quality of the food at some of the restaurants from the TRS were just not up to par.

Anniversary getaway
HAP727,
Thu Jun 14 11:23:15 EDT 2018
My husband and I chose this resort to celebrate our 11 yr wedding anniversary. The resort is lovely and the staff is attentive. As for food, I have to say for an all inclusive resort, the food was pretty amazing, and we've been to A LOT of all inclusive resorts! Within hours of arriving and settling in I had a terrible accident and slipped in front of my hotel room while my husband was still in the pool. Thankfully our butler, Cesareo saw me fall and came rushing over. Turns out I was bleeding excessively and needed to go to the medic on site. Cesareo called my husband out from the pool and quickly called the shuttle to take us over. The medic determined I would need to go to the emergency room. To my surprise, Cesareo came with us in the ambulance, helped translate the visit, ensured we found a pharmacy for appropriate meds and coordinated our return trip to the resort. He was absolutely amazing not only on the day of the incident but for the entire trip, even when our room had been changed to another block. He along with Marina ( manager on site) and Violetta ( Physician on site) were constantly checking up on us and making sure we were as comfortable as possible for our entire trip. Considering what happened we could not have asked for a better group of individuals to be by our side during such a scary time. Although I wasn't able to swim in the pool or beach, there were so many other activities we were able to take part in! From archery to playing pool, chess, entertainment at night, the resort is massive. We have already planned on returning with our kids this winter. If you are debating on going to this resort, I promise you will not be disappointed. Thank you Cesareo for everything! You were amazing!

Amazing time with friends
ssheilmn, Kansas
Thu Jun 14 11:21:08 EDT 2018
We stayed here in April of 2018. First time to Dominican Republic. The grounds are beautiful. We had someone pick us up at the airport and take us to and from the resort. Thats the way to go. I highly recommend. From start to finish the service was great. Rooms were spacious. We had a swim up room. It was so cool. At the time there were not alot of people around us so we had the whole pool to ourselves. We laid out and every 20 to 30 minutes someone would come by and get us a drink. Cant get any better than that. The grounds itself is huge. Multiple resorts together that you are free to use. Pools restaurants ect...We ate at multiple restaurants. most you had to have a reservation. There was one place that had a buffet pretty much all day long. Serving breakfast, lunch and dinner. There is a very nice workout room there. With a spa. The weather was awesome. The ocean was turquoise blue. We wanted to do some excursions but in my opinion were very pricey. Thats just my opinion. This is a place you just go and relax. Someone is always there to take care of whatever you need. The only complaint I have is tipping. I know this is an all inclusive resort. So tipping is optional. But I feel that if someone does a good job taking care of me that they should get a tip. Unfortunately finding american dollars for change was almost impossible. Just to break a $20 took me forever to find someone that would do it. I think the staff would make much more tips if this was easily available. I would definitely recommend this resort. Price was excellent and just a great place to stay.

Summer Vacation
Volodymyr P,
Thu Jun 14 07:44:30 EDT 2018
We loved our experience here in DR, the beaches are wonderful, and service was wonderful. I highly recommend the excursion too Saona Island. Also wanted to shout out our butler Rahiter who went above and beyond too make our trip as enjoyable as possible.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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