Cancun

The Westin Resort & Spa Cancun


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The Westin Resort & Spa Cancun is a family-friendly retreat at a quiet end of the Hotel Zone. Enjoy the serenity of private white-sand beaches and breathtaking views of the Caribbean Sea and Nichupte Lagoon, plus easy access to the excitement of Cancun. The resort offers one mile of Caribbean beach to explore, as well as a lagoon close to the Nizuc Reef (it is the only hotel in Cancun with a private lagoon beach). With a beach on either side, guests can enjoy the warm sunshine from sunrise to sunset. Lounge endlessly on private beaches and in four outdoor pools. Pamper yourself at the luxurious Heavenly Spa. Pick up the pace with water sports, tennis, golf, the top-notch WestinWORKOUT® Gym, and fascinating local tours and day trips.

Find the perfect balance between relaxation and invigorating activity. The tranquil setting is removed from the area's bustle, yet close enough to enjoy it whenever the mood strikes. Venture beyond the resort for championship golf, ancient Mayan treasures, and unbelievable natural wonders. Cancun's world-renowned dining, shopping, and nightlife are just around the corner.

All dining establishments have the benefit of a stunning view of the turquoise waters of the Caribbean. The restaurants and bars offer fresh, flavorful food and drinks that showcase the best local products, from exotic tropical fruits to delicious seafood to the finest Mexican tequilas. Creative chefs tantalize guests with dishes inspired by traditional Mexican cuisine and a host of international influences, while bar and lounge menus feature original cocktails and old favorites. You'll find the same high quality on the 24-hour room service menu, plus warm and friendly service wherever you choose to eat or drink.

Each of the 379 bright-and-airy guest rooms feature contemporary decor, the signature Heavenly Bed®, and stunning Caribbean Sea or lagoon views.

Find more information about Starwood Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Address: BLVD. KUKULCAN KM 20 L 70 Y 71
CANCUN
QR

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Local Phone: 011-52-998-84...
Toll Free Phone: 1-800-524-5405
Fax: 52-998-848-7400
Website Address: www.starwoodhotels.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking($5.50 per day)
Shopping Mall Nearby (5 miles)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are thee outdoor pools (including a children's pool) and four outdoor jacuzzis.There is a scuba demonstration in one of the pools.
Golf: NEARBY
Hilton Golf Club
The Hilton Cancun offers a Par 72, 18 hole golf course constructed by Aoki Corp with a total of 6,767 yards. Facilities include: Driving Range, challenging sand traps, transportation service from the Lobby, and a Golf shop with name brand equipment.
Holes: 18
Green Fees: $86 - $106 (approx.)
Cart Fee: Included
Club Rental Fees: $25.00 (APPROX.)
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: $16/night;free/day
Pro Onsite
Other Sports Available
Jogging Trail: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Each of the 379 bright and airy guest rooms feature inviting contemporary decor, the signature Heavenly Bed® and stunning Caribbean Sea or lagoon views. For an upgrade, consider our Royal Beach Club, with its exclusive services and private pool. Privated lagoon beach, temazcal,Steps away from the second largest coral reef in the world Palancar Reef,Features all Westin 's innovations: Heavenly Bed, Heavenly bath, Westin Workout, Heavenly Spa. Beach: The resort enjoys one mile of Caribbean beachfront, as well as a lagoon beach close to the Nizuc Reef (it is the only hotel in Cancun with a private lagoon beach). With a beach on either side, guests can enjoy the warm sunshine from sunrise to set Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 379
Year Opened: 1991 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Hotel does not accept Spring Breakers; no one under 18 unless with parents; Those who are 18-25 haveto sign a waiver & 1 person in the room has to have a CC in their own name for incidentals. The Westin is a non-smoking resort.
ROOM TYPES
CLUB ROOM LAGOON VIEW EP
455 Sq ft, Lagoon view, Private balcony, Continental breakfast, canapés and cocktails at the Royal Beach Club Lounge, Heavenly Beds,Satellite TV, Coffeemaker, Minibar, Bathrobes, Hairdryer, In-room safe, A/C, Wireless high speed internet
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CLUB ROOM OCEAN VIEW EP
455 Sq ft, Oceanview, Private balcony, Continental breakfast, canapés and cocktails at the Royal Beach Club Lounge, Heavenly Beds, Satellite TV, Coffeemaker, Minibar, Bathrobes, Hairdryer, In-room safe, A/C, Wireless high speed internet ($)
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
TWO BEDROOM VILLA
Bedroom 1: King, Bedroom 2: King, Sofa bed, Bathrooms: 2, Lagoon view, Balcony.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STUDIO VILLA
532 square feet, Caribbean or Lagoon view , Designed in a triangle shape without a a division between the sleeping and living room, Plasma TV , Alarm radio, Coffeemaker ,Minibar,Iron/ironing board,Bathrobes, Wi-fi internet ($)
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW INCLUSIVE
455 square feet. All with panoramic views of the pool & the turquoise Caribbean Sea. Contemporary design with Mexican-style accents.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE LAGOON VIEW INCLUSIVE
455 square feet. All with panoramic views of the sparkling Nichupte Lagoon or Garden Views. Contemporary design with Mexican-style accents
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
BALCONY OCEAN VIEW ROOM
455 square feet. All with panoramic views of the pool & the turquoise Caribbean Sea. Contemporary design with Mexican-style accents.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW EP
455 square feet. All with panoramic views of the pool & the turquoise Caribbean Sea. Contemporary design with Mexican-style accents.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE LAGOON VIEW EP
455 square feet. All with panoramic views of the sparkling Nichupte Lagoon or GardenViews. Contemporary design with Mexican-style accents
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Non-smoking resort
Rollaways are not available
DINING
The Westin Resort & Spa Cancun features 2 meal plan options:
-LIMITED-All- All meals and snacks, all beverages including wine by the glass from 11a-11p (extra charge for lobster, minibar, room service)
No Meals
There are 6 Restaurants at The Westin Resort & Spa Cancun:
El Palmar - Beautifully redesigned, with a new layout and contemporary look, the restaurant will continue to delight guests with daily breakfast, lunch and dinner. The renovation includes new furniture, new decor and a new breakfast buffet area.
Sea & Stones Restaurant - Highlighting a cared selection of imaginative dishes, slowly cooked over hot stones. A culinary experience under a roof palapa overlooking the Caribbean ocean.
The Place - Our new air-conditioned lobby bar has also been redesigned. Featuring new furniture, TV screens and a terrace overlooking the Caribbean, it will continue to be the perfect meeting place where you can enjoy your favorite cocktail.
Sunset Bar & Grill - Featuring teak furniture, new food and beverage concepts for outdoor dining in a casual atmosphere.
Breeze - Take pleasure in reviving your pool experience with a refreshing drink or cocktail at the new swim up bar.
Arrecifes - With a new layout and new furniture our mexican fine dining take you to a gastronomical journey from the northern to the southern border of Mexico.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, water aerobics, bingo, etc.
Nightly Activities & Entertainment:
Live nightly entertainment.
CHILDREN'S PROGRAMS
The Westin Kids Club offers planned activities that introduce children to the best cultural and ecological characteristics of the hotel's location.
Applicable Ages: 5-12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Children's Pool
Babysitting Fee: $12.00 per hour
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 3568reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Not worth the money and time
Jascy, Gaithersburg, Maryland
Thu Sep 20 19:13:40 EDT 2018
Very disappointed in this resort. It’s at end of the Hotel road and has nothing around it (no restaurants, shopping, etc..). Have not had hot water in shower during the whole trip. Service in the bars and restaurants was lacking. No entertainment on the property. Normally, I enjoy Westin hotels but not this one.

Great Resort Fun For the Family
Joanne K, Bloomington-Normal, Illinois
Thu Sep 20 06:23:48 EDT 2018
This was a great place for our family. Lots of eating choices, great pool and access to the beach. We were looking for just a few days on relax after having spent time out exploring ruins, and cenotes and this was a great spot. Rooms were clean, beds comfortable, and great views of the beach from our room.

Hey this Westin is a scam
happyregi, Japan
Thu Sep 20 06:14:56 EDT 2018
The room is nasty and gross because it is way too outdated. Stains are everywhere. I felt myself was living in a cheap cheap 30 dollars room. You are randomly chosen to live in these old nasty room without updated for centuries. Will not stay either here or any Westin in this planet anymore.,

Great stay, wonderful staff
ToniC2211,
Thu Sep 20 01:23:24 EDT 2018
We stayed at the Westin for 5 nights. The facilities and leisure areas were great although there was some construction going on during our stay so some of the areas were off limits. We used the restaurant for both breakfast and dinner on occasions and the food was excellent. They have multiple pools and the beach right there too! However if its too late at night or to choppy the pool is great to relax in. The one area I could fault them is the air con. The lobby is freezing and our room was reset every day to ice cold! The room actually remained cold for hours after defrosting. One night we had the cleaning ladies knock and as we went bro get the door she was already in the room! Both of us got quite a fright as I think she thought we were out. We walked down the road to a few shops to pick up some snacks and cheap drinks for the fridge. All our tours were able to pick us up from the resort too - bonus!

Yoga at the hotel!!!
Simona P, Rome, Italy
Mon Sep 17 02:23:31 EDT 2018
Yoga lessons are now being offered at the hotel.. The new fitness trainer - Ivan - offers daily yoga lessons.. he is a very nice, calm and helpful person and the lessons really help to relax.. well done!!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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