Hawaii-Maui

The Westin Maui Resort & Spa


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Exceptional Value    
Please note that "Value" inclusions may have date, duration & room type restrictions.

2018 Exceptional Values
Extra Value: Free night and daily buffet breakfast for two (restrictions apply). Free shuttle service to Lahaina.
Family: Kids 17 and under Stay Free.

Overlooking the cobalt-blue waters of the Pacific Ocean, The Westin Maui Resort & Spa on legendary Kaanapali Beach is the perfect island resort for an inspiring Hawaiian vacation. With its beachfront setting and a magnificent 87,000-square-foot aquatic playground featuring five pools, tropical gardens, waterfalls, and exotic wildlife, this Maui hotel appeals to honeymooners and families alike.

This oceanfront resort blends an endless array of activities and amenities with the gracious aloha spirit. Offering spectacular views of Lanai and Molokai, The Westin Maui Resort & Spa is just minutes from Maui's many attractions, yet remains a world unto itself, where exclusive services, first-rate restaurants, cultured entertainment, and thrilling diversions satisfy every interest. From uplifting renewal at the Heavenly Spa to world-class dining in oceanfront restaurants, you'll be miles away from your life on the mainland. Feeling restless? Hit the links for a round of golf, or head to the beach for adventurous watersports.

From serene mountain-view rooms to luxurious oceanfront suites, each of The Westin Maui Resort & Spa's well-designed accommodations feature contemporary decor and supremely comfortable furnishings. Delight in the trademark Heavenly® Bed and Heavenly Baths®, which feature extra-fluffy towels and brand-name amenities. To inspire you to be at your best, the entire resort - all rooms, suites, and public spaces - are smoke-free.

Drawing from Maui's abundant natural bounty and multi-cultural heritage, The Westin Maui Resort & Spa's restaurants offer a variety of distinctive menus featuring the freshest local ingredients. From traditional island favorites to gourmet delights, you'll enjoy a diverse range of flavors served in dramatic venues - including oceanfront settings perfect for catching a brilliant Maui sunset.

The 15,000-square-foot Heavenly Spa will take you on a heavenly Hawaiian experience with its breathtaking ocean view. You will be welcomed with a variety of personalized treatments and services. The spa has 16 treatment rooms, including two couples massage suites, each with a whirlpool and candlelit ambiance. There is also an outdoor massage cabana, full-service salon, yoga studio, and a relaxation lounge where guests are pampered with healthy cuisine while enjoying the ocean view.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in the Make a Green Choice program, which allows guests to defer daily housekeeping services, enabling the resort to conserve water and energy. This hotel also participates in both in-room and behind the scenes recycling, and all guestrooms include ECO hand bags, high-efficiency lighting, and water conserving fixtures. Additionally, this resort uses eco-friendly to-go ware made from corn and recycles over 40,000 newspapers per year, saving 114 trees and 17 cubic yards of landfill. As a member of Kanu Hawaii, an organization committed to protect and promote island living, and the Maui Electric Company Energy Efficiency Hall of Fame, this hotel also donates a portion of the proceeds from select spa treatments to The Nature Conservancy to support watershed protection on Maui.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about Kaanapali.
HOTEL LOCATION
Situated on pristine, coral-free Kaanapali Beach and sheltered by the West Maui mountains, The Westin Maui is stretched along 5 acres of oceanfront.
Address: 2365 KAANAPALI PARKWAY
LAHAINA-MAUI
HI

US
Local Phone: 808-667-2525
Toll Free Phone: 866-500-8313
Fax: 808-661-5831
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(valet ($))
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
87,000 square-foot pool area featuring five swimming pools, two water slides, a swim-through grotto with twin waterfalls and a hidden whirlpool, Among the pool area you notice exotic wildlife and a $2.5 millon art collection.
Golf: NEARBY
Ka'anapali North and Ka'anapali South
The North Course was designed by Robert Trent Jones, Sr, and is a Par 37-34-71 with a Yardage of 6,136. The South Course was designed by Arthur Jack Snyder and is a Par 36-35-71 with a Yardage of 6,067.
Holes: 36
Green Fees: $ varies
Cart Fee: $ varies
Club Rental Fees: $ VARIES
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Nestled between the shimmering Pacific Ocean and lush West Maui Mountains, The Westin Maui offers luxurious accommodations with magnificent views. Rooms and suites are richly appointed and feature a host of modern comforts and amenities. The Westin Maui boasts a magnificent 85,000-sq.-ft. aquatic playground with five swimming pools and a thrilling, 128-foot water slide. Beach: The Westin Maui is set on Kaanapali Beach, one of the world`s most romantic stretches of sand, Voted the #1 beach in America. Check-in: 4:00PM
Check-out: 11:00AM
Total Rooms: 758
Year Opened: 1973 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, JCB
HOTEL RESTRICTIONS
Daily resort fee of $31.25, per room, per day. Billed to guest and collected at hotel.
ROOM TYPES
PREMIUM DLX OCEAN SUN-SAV
SUN-SATIONAL SAVINGS rooms: All the amenities of PREMIUM DELUXE OCEAN room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Ono Bar & Grill.
Other Amenities -
SUPERIOR OCEAN VW
Slightly larger room (approximately 400 sf) in the Beach Tower offering views overlooking Ka anapali Beach as well as the gardens from the private lanai. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
PREMIUM DLX OCEAN 100% PENALTY
100% PENALTY - - All the amenities of a PREMIUM DLX OCEAN room. Full payment is required at time of booking. No courtesy holds allowed. No changes and/or cancellations allowed without assessing a 100% penalty.
Other Amenities -
MOUNTAIN VIEW - SPECIAL W/BFST
SPECIAL W/BREAKFAST - All the amenites of a MOUNTAIN VIEW room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
GARDEN VIEW
Located in the lower floors of the Ocean Tower offering views of the lush gardens and landscape. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
PRESIDENTIAL SUITE
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
SUPERIOR OCEAN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a SUPERIOR OCEAN VIEW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
STD OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a STD OCEAN VIEW room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
GARDEN VIEW - SPECIAL W/BFST
SPECIAL W/BREAKFAST - All the amenites of a GARDEN VIEW room with the added added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
DLX OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a SUPERIOR OCEAN VIEW room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
SUPERIOR OCEAN VIEW - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of SUPERIOR OCEAN VIEW but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
GARDEN VIEW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a GARDEN VIEW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
PREMIUM DLX OCEAN - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a PREMIUM DLX OCEAN VIEW with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
PREMIER SUITE - SUITE LIFE
SUITE LIFE IN PARADISE Promotion - all the amenities of a PREMIER SUITE plus daily breakfast for two, a $200 Resort Credit and a 10% discount on spa treatments.
Other Amenities -
EXECUTIVE SUITE
700 sq ft. One bedroom, one bath suite. Panoramic views of the ocean and pool area. King bed, sleeper-sofa, separate living area, marble tiled bathroom, balcony. Bose radio and cd player, high-speed internet access.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GARDEN VIEW - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of GARDEN VIEW room but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
LUXURY SUITE - SUITE LIFE
SUITE LIFE IN PARADISE Promotion - all the amenities of a LUXURY SUITE plus daily breakfast for two, a $200 Resort Credit and a 10% discount on spa treatments.
Other Amenities -
MOUNTAIN VIEW
Offers views of the mountains as well as the gardens and landscaped areas, located on the 4th - 11th floors of the Ocean Tower. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
SUPERIOR OCEAN VW SUN-SAV
SUNSATIONAL SAVINGS -- all the amenties of the SUPERIOR OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
SUPERIOR OCEAN VW 100% PENALTY
100% PENALTY - - All the amenities of a SUPERIOR OCEAN VW room. Full payment is required at time of booking. No courtesy holds allowed. No changes and/or cancellations allowed without assessing a 100% penalty.
Other Amenities -
STD OCEAN VIEW
Offers views of the mountains as well as the gardens and landscaped areas, located on the 4th - 11th floors of the Ocean Tower. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX OCEAN VIEW
Offers views overlooking Ka'anapali Beach facing north as well as the gardens. Heavenly beds, flat screen TV, private balcony and more are standard amenities. Can sleep up to 5 guests (when rollaway is purchased).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GARDEN VIEW SUN-SAV
SUN-SATIONAL SAVINGS rooms: All the amenities of the GARDEN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Ono Bar & Grill.
Other Amenities -
MOUNTAIN VIEW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a MOUNTAIN VIEW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
GARDEN VIEW - 100% PENALTY
100% PENALTY - - All the amenities of a GARDEN VIEW room. Full payment is required at time of booking. No courtesy holds allowed. No changes and/or cancellations allowed without assessing a 100% penalty.
Other Amenities -
PREMIER SUITE - ESCAPE
SPECIAL W/BREAKFAST - All the amenites of a PREMIUM DLX OCEAN VIEW with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
PREMIUM DLX OCEAN VW
Views overlooking the pool areas and the south end of Ka'anpali Beach and neighboring island of Lana'i. Sleeps up to 5 guests (when rollaway bed is purchased).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
MOUNTAIN VIEW - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of MOUNTAIN VIEW room but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
STD OCEAN VIEW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a STD OCEAN VIEW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
EXECUTIVE SUITE - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the amenities of the EXECUTIVE SUITE, but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
DLX OCEAN VIEW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a DLX OCEAN VIEW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
LUXURY OCEANFRONT
450 sf ft room directly facing the blue Pacific. These rooms are located on the mid to upper floors of the Beach Tower. Can sleep up to 5 guests (when rollaway bed is purchased).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
STD OCEAN VIEW - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of STD OCEAN VIEW room but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
PREMIUM DLX OCN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a PREMIUM DLX OCEAN VIEW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
DLX OCEAN VIEW - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of DLX OCEAN VIEW room but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
PREMIER SUITE
845 sq. ft. One bedroom, 1 bath, king bed, sleep-sofa, seperate living area, lanai. Ocean views, Bose radio and cd player, high-speed internet access.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
EXECUTIVE SUITE - SUITE LIFE
SUITE LIFE IN PARADISE Promotion - all the amenities of an EXECUTIVE SUITE plus daily breakfast for two, a $200 Resort Credit and a 10% discount on spa treatments.
Other Amenities -
PREMIUM DLX OCEAN - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of PREMIUM DELUXE OCEAN room but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
SUPERIOR OCEAN VIEW SPECIAL-BP
SPECIAL W/BREAKFAST - All the amenites of a SUPERIOR OCEAN VIEW room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
MOUNTAIN VIEW SUN-SAV
SUN-SATIONAL SAVINGS rooms: All the amenities of MOUNTAIN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Ono Bar & Grill.
Other Amenities -
MOUNTAIN VIEW - 100% PENALTY
100% PENALTY - - All the amenities of a MOUNTAIN VIEW room. Full payment is required at time of booking. No courtesy holds allowed. No changes and/or cancellations allowed without assessing a 100% penalty.
Other Amenities -
LUXURY SUITE - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the amenities of the LUXURY SUITE, but offered at a discounted rate. ESCAPE rates are for room only and are NOT combinable with any other promotions.
Other Amenities -
LUXURY OCEANFRONT EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a LUXURY OCEANFRONT room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
LUXURY SUITE
1320 sf. One bedroom, 1 1/2 bath, oceanfront suite with views of the ocean and pool areas. Marble bath with sunken bathtub, whirlpool & seperate shower. Sleeper sofa, seperate living area with wet bar, hi-speed internet access.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
STD OCEAN VIEW SUN-SAV
SUN-SATIONAL SAVINGS rooms: All the amenities of STD OCEAN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Ono Bar & Grill.
Other Amenities -
STD OCEAN VIEW - 100% PENALTY
100% PENALTY - - All the amenities of a STD OCEAN VIEW room. Full payment is required at time of booking. No courtesy holds allowed. No changes and/or cancellations allowed without assessing a 100% penalty.
Other Amenities -
LUXURY OCEANFRONT - ESCAPE
ENDLESS ESCAPE - All the amenities of the LUXURY OCEANFRONT room but offered at substantial discount. Rate is for room only. NOT combinable with any other promotions.
Other Amenities -
DLX OCEAN VIEW SUN-SAV
SUN-SATIONAL SAVINGS rooms: All the amenities of DLX OCEAN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Ono Bar & Grill.
Other Amenities -
DLX OCEAN VIEW - 100% PENALTY
100% PENALTY - - All the amenities of a DLX OCEAN VIEW room. Full payment is required at time of booking. No courtesy holds allowed. No changes and/or cancellations allowed without assessing a 100% penalty.
Other Amenities -

OTHER INFO
ADA compliant rooms available.
Roll aways available (fee)
DINING
There are 3 Restaurants at The Westin Maui Resort & Spa:
The Colonnade Café - The Colonnade Café offers continental breakfast foods including fresh fruit, cinammon rolls, danish pastries, bagels, muffins, fruit juice and smoothies, featuring Starbucks coffee, espresso, cappuccino and lattes.
Tropica - Magnificent sunset views and oceanfront. Just off the beachwalk, guests dine amidst flickering tiki torches, soft tumbling waterfalls, spectacular sunsets and views,a great spot to enjoy breakfast and dinner. Dinner 5:30pm to 9:30 pm.
OnO Surf Bar & Grill - OnO Surf Bar & Grill serves breakfast, lunch and dinner in a casual terracesetting, all day dining features island specialities, family favorites and health-conscious selections. Breakfast 6:30-11 am, Lunch 11 am-5 pm, Dinner 5 pm - 10 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Snorkeling, scuba diving, five sparkling swimming pools and grottos with spectacular waterfalls, championship golf and tennis.
Nightly Activities & Entertainment:
Hula dancing, Live local entertainment.
CHILDREN'S PROGRAMS
The Westin Kids Club offers supervised activities with special amenities and servicesfor children.
Applicable Ages: 5-12 years old.
Program Fees: $70.full day

Children's Facilities
Game Room
Babysitting Fee: contact concierge
Advance Notice for Babysitting: 24 Hours
$60. Additional sibling, $45. per child for half day. No inhouse babysitter, thereis a child care referral service, The Nanny Connection.

TripAdvisor Web Reviews
Based on 5266reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Westin Maui Resort andSpa
LINDA C.
Jun 20 2017
The Hotel was very inviting when we checked in late about 10:30 at night. The desk clerk was very cheerful and very on top of things. The hotel was beautiful and the outer surroundings. All the pool area's and restaurants were top notch! All employee's from waiters room maids were very helpful and friendly. We had a very good experience.
Customer Rating: 

Gingersnap
JAMES A.
May 05 2017
We were given a room that overlooked the garbage dumpster, not a garden view. Complained to the check in desk and they upgraded our room to a better garden/water view at no additional cost. Was annoyed that to get 2 lounge chairs and an umbrella the cost was $50 a day! The hotel did not have a fine dining restaurant. The restaurants were more of a fast food menu. The breakfast buffet was very very good. The shuttle service to town and the other hotels was very convenient.
Customer Rating: 

Maui
TIMOTHY K.
Nov 20 2014
We have stayed at the Westin Maui for the last 3 times we have vacationed in Maui. It is by far the nicest Hotel in Maui.
Customer Rating: 

Everything we wanted/hoped for and MORE!
JUSTIN L.
Oct 08 2014
The Westin Maui Resort and Spa will make you feel like royalty! From the bed being soft as a cloud to the views from the room and the pools, it was all wonderful! You can opt out of room service for a $5 voucher for each day to be used at either the pool bar or one of the Relish restaurants which was awesome in helping stay green! The entire resort smells like white tea aloe which is apparently their signature scent but even that small detail helps you to relax the minute you come in. The luau at the resort was FANTASTIC and so much fun! The food was wonderful! If I had any complaint at all would be that we could hear our neighbors so the walls seemed a little bit thin.. Otherwise I would not hesitate to recommend The Westin to anyone! And it is also right beside Whalers Village which is full of shops and restaurants!
Customer Rating: 

Do Not Stay Here
PETER G.
May 21 2014
Some of the staff are rude. I would not stay at this property again. We were charged $17.28 plus tax per night for valet parking, that no one informed us of when we checked in.
Customer Rating: 

Paradise
KELLY C.
Feb 13 2014
Our stay was blissful. The only complaint we would have would be the parking, it was at a minimum.
Customer Rating: 

Inconsistent rooms!
DIANE F.
Jan 04 2012
We changed rooms after one night because the original room assignment was beyond disappointing: the sliding closet door was completely off the track and resting on the floor and obviously immoveable (my husband manhandled it back into place); the refrigerator was actually sitting on the floor inside this closet which made it not only inconvenient impossible to open without tipping the unit; tipping the refrigerator was problematic as the coffeemaker rested atop it at a painfully low level; the room arrangement was so awkward that from one side of the bed it was nearly impossible to view the tv; the in-room safe had been left locked by the previous occupants so was unusable by us; the ocean view we paid for consisted primarily of the air conditioners on the roof below and the landscapers' maintenance shed. Westin should be ashamed to rent this room at all, never mind at a premium. At least they did manage to change us to a different room, but dropped the ball then, too, by never calling to advise us when the new accommodation was ready and I had to stand in line for 30 minutes to inquire. Because of this, I had a hard time doing the ratings above -- depends on which room I'm evaluating! Roberts Hawaii is an excellent transportation service; we even booked a tour with them based on their transfer experience.
Customer Rating: 

Westin Maui Resort and Spa
MICHAEL E.
May 28 2011
Ocean view room had spectacular view of the 5 pools, Kaanapali beach, Molokai and Lanai. Ocean view room on the small side, and could use some updating, but overall was very nice. Pools were excellent, and although a little on the chilly side, are a nice feature of this resort. Beach in front of the resort was excellent. Most of the staff at this resort were very nice, especailly Nazzy at the Ono Bar and Grill. He was the kind of person that put your stay over the top with his kindness and service. After learning our names the first day, he never forgot, and would greet us every morning with his contagous smile. I would definitely go back to this resort, and appreciate Apple Vacations for their service.
Customer Rating: 

TripAdvisor Traveller Reviews
Needs an update
seamac7, Dural, Australia
Wed Jan 10 15:17:23 EST 2018
The resort could do with an update as it is looking very dated in areas. The buffet breakfast is extremely disappointing compared to other Westin hotels. Very basic dishes on offer and most very unhealthy. Would prefer to have eaten elsewhere for breakfast. Lunch menu is much better. Queuing for a towel early in the morning to reserve a pool chair isn't my thine either. Also annoys me that you have to pay for a beach umbrella considering the room rate price. Rooms are kept clean

Heaven on Earth
Vettia, Terrell, Texas
Tue Jan 09 11:17:43 EST 2018
This luxury resort exceeded all of my expectations from the service, the rooms and the amenities, the pools the outdoor entertainment, every aspect of this location was sheer perfection including the gracious staff, I would encourage anyone who has the opportunity to visit Westin Maui Resort & Spa to sit back and enjoy yourself.....

Great staying at The Westin Maui
Jenya I,
Tue Jan 09 10:44:35 EST 2018
The hotel is great. We enjoined big territory, nice breakfast, and the swimming pools. Especially I would like to highlight the photography the Westin has on the site - Blinnk Photography. I came to make a request for photo shoot the day before we were leaving. Everything was booked by that time but Joshua (the photographer) was very accommodating. He agreed to shoot us as early as 8am on January 1st! I really appreciated this. It was very easy and pleasant to work with him! And the pictures were ready within 4 days (the fastest service with the pictures I've ever had, typically I wait at least 4 weeks..). The pictures are great, we are keep on sharing them with our friends and family. In addition we got a video. I didn't even realize he was shooting during the photo set. It was a pleasant surprise and we just love it! I really recommend to have a photo shoot with Joshua if you are staying at the Westin Maui. It totally worth it!

Beautiful resort
MomOfFiveInOregon, Oregon
Mon Jan 08 06:29:19 EST 2018
I love The Westin Maui. Beautiful grounds, kind and helpful staff, nice pools, decent restaurant, and great location. One restaurant is probably good for a family. The other is pricier and not as family friendly. But the good news is Whalers Village is right next door! That gives you more options very close! There are also other hotels that are a close walking distance that have other restaurants. I’d say this is one of the best things about the location of Westin Maui is the close proximity to the beautiful beach, shopping, and many dining options. Only negative was not enough chairs by pools, and the coffee stand there says they sell Starbucks coffees (lattes etc), but mine tasted NOTHING like Starbucks. (That’s a very small complaint though).

Great propery and location, POOR Service
mike v, New York City, New York
Sun Jan 07 12:01:33 EST 2018
Location and propery of the resort were both 5 star. Its close to front street and right on the beach. The resort itself has everythign you want in a hawiian resort. However, the place needs a complete overhaul in its staff from the top down. When being greated it was like a chore to be greated. I am a starwoods gold member and they couldnt careless. When going to the concierge for recommneditons on dinner and activites they literally pulled up opentable and tripadvisor and was asking us if we liked any options. It is 2018 we all have iphones and can do this ourselves. Good luck getting a seat by the pool as they allow guests to wake up early and put towels down to claim them. You have to fight for a seat every morning. We decieded to go on the beach to not deal with this mess. Little did we know we had to wait on a line for 20 min to pay $60 for a beach chair. I was ok with the money until after paying i found out i had to wait on another line for an hour to get my chair. The staff was little to no help in resolving this issue. There were customers everywhere screaming and complaining abou this. I finally did it myself and demanded a refund which they did give. There are so many places in Maui to stay and i would suggest staying at another one.



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