Cancun

The Royal Suites Yucatan


Email | Share |

Exceptional Values!
Honeymoon: Gift in room, room upgrade (subject to availability), late check-out (subject to availability). Guest arrival date must follow within 2 month of wedding date.

*Please note, this hotel will be closed for renovations from July 1 - November 15, 2017.

Located within the Grand Palladium Resorts of Riviera Maya, the Royal Suites Yucatan Hotel brings a new adults-only concept to luxury travel. Relax in the privacy and premium service of a small boutique resort, while still having access to the excitement of a bigger, livelier complex if you decide to venture out. Be pampered by butlers, and enjoy a premium drink on the beach or lobster in the exclusive gourmet restaurant.

Relax in a luxurious unique suite, with butler service and room service included. Get plenty of rest on a memory foam mattress, and unwind in a Jacuzzi on your balcony or in the bathroom. A variety of views are available, allowing you to enjoy the best that Riviera Maya has to offer. The more active guests will enjoy an array of land activities, including tennis, badminton, basketball, volleyball, and watersports from snorkeling to kayaking to windsurfing.

Gourmet dining options await in El Jardin, the exclusive restaurant just for Royal Suites guests. A variety of cuisines are available here, along with personalized service and a choice between buffet and a la carte for breakfast and dinner. Enjoy free access to other specialty and buffet restaurants around the complex, including Japanese, Brazilian, Mexican, and Mediterranean cuisine. Lounge and swim at seven freshwater pools and one seawater pool around the complex, and be entertained by daily activities and nightly shows!

Find more information about Palladium Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located 3 miles from Akumal on Playa Kantenah.
Address: KM 256+100 CARRETERA FED PUERTO JUA
CANCUN
QR

MX
Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Disco / Nightclub
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 7

Access to 7 freshwater pools and 1 seawater pool
Tennis
Number of Courts: 6
Court Fee: Fee for night play
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Squash: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Adults-only all-inclusive concept featuring personalized treatment. This intimate and exclusive resort offers access to all neighboring Palladium resorts, as well as an exclusive a la carte/buffet restaurant and 2 bars. Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 130
Year Opened: 2006 Credit Cards:
ROOM TYPES
ROYAL SUITE
Terrace with Jacuzzi, two TVs, living room, and selection of premium beverages. Accommodates up to two guests.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
TV Movies
Satellite
ROYAL MAYAN
Accommodates 2 adults. Private room entrance and large terrace complete with wood furniture and outdoor Mayan shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
TV Movies
Satellite
STAFF ROOM
Other Amenities -
Kitchen
ROYAL JUNIOR SUITE SWIM UP
Ground floor swim-up Junior Suite with two double beds or 1 king bed plus a queen size pull out.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Coffee Maker
Hair Dryer
Iron
Television
TV Movies
Satellite
ROYAL JUNIOR SUITE
King size bed or two double beds. Two-person Jacuzzi on the terrace. Pillow and aromatherapy menus. Accommodates up to 3 adults.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Television
TV Movies
Satellite
ROYAL SUITE SWIM UP
Ground floor swim-up. One Bedroom Suites have one king bed and one queen pull-out.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Coffee Maker
Hair Dryer
Iron
Television
TV Movies
Satellite
DINING
The Royal Suites Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 15 Restaurants at The Royal Suites Yucatan:
Mare Nostrum - Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
El Dorado - This a la carte steak house offers premium cuts, grilled and served with flavorful side dishes and a salad bar. Open for dinner from 5:30 pm - 10:30 pm.
El Gran Azul - Buffet located at the Grand Palladium Colonial and Grand Palladium Kantenah.
Punta Emilia - Open air seafood a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
La Hacienda - Buffet located at the Grand Palladium Colonial.
Portofino - Italian and Mediterranean a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
La Laguna - Buffet restaurant located at the Grand Palladium White Sand and Grand Palladium Riviera.
Rodizio - Brazilian Rodizio restaurant, offering different types and cuts of meat as they are cooked. Open for dinner from 5:30 pm - 10:30 pm.
Kabah - Buffet located at Grand Palladium White Sand and Grand Palladium Riviera.
Sumptuori - A la carte Japanese restaurant, featuring teppanyaki for a true culinary show. Open for dinner from 5:30 pm - 10:30 pm.
Tikal - Buffet restaurant serving breakfast, lunch, and dinner.
Ribs & More - American a la carte restaurant, serving a variety of meats, ribs, hamburgers, and more. Offers a variety of wines to pair with meals. Open for dinner from 5:30 pm - 10:30 pm.
El Jardin - Buffet and a la carte restaurant, exclusive to Royal Suites Yucatan guests, offering breakfast and dinner with personalized service.
La Adelita - Mexican a la carte restaurant. Open for dinner from 5:30 pm - 10:30 pm.
Bamboo - Asian a la carte restaurant, serving a variety of cuisines from the Orient. Open from 5:30 pm - 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily program of sports and entertainment activities on the beach and at the pool, including watersports, aerobics, mini golf, 6 tennis courts, 2 badminton fields, 2 basketball courts, and 2 soccer fields.
Nightly Activities & Entertainment:
Shows and games every night in the theaters at Grand Palladium Colonial and Grand Palladium Riviera Resorts. Sunset Boulevard Discotheque at Grand Palladium Riviera Resort. Live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
43 Recommend
43 past Apple Vacationers would recommend The Royal Suites Yucatan to their friends and family
TripAdvisor Web Reviews
Based on 2204reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
The Husband's Favourite!
2keys1trip, Exeter, Canada
Mon Aug 14 15:12:59 EDT 2017
My husband is a self-described "not a beach person." So saying, he loved this resort and it's beach and the pool and the food and drinks and gym and spa and the beautifully appointed Mayan Suite with excellent WiFi. After years of reluctantly accompanying me to Caribbean destinations this is the one he wants to return to - and he has never suggested returning to any before. I guess all I can say is that this large resort (comprised of a number of smaller resorts catering to different demographics) just has it all. We felt pampered. We felt appreciated. There was tremendous attention to detail and it was all just perfect. The beach is fabulous. Long and wide and offering both sun and shade. We stayed at The Royal Suites and had an exclusive beach area which we really appreciated. Our server went above and beyond for us. I actually get a kick out of listening to my husband wax poetic about this resort. We WILL be back. However, as a heads-up, The Royal Suites area will apparently be closed for the 2018 winter season for new construction and updating.

Not the best
walter1414, Carlisle, United Kingdom
Fri Aug 11 09:18:07 EDT 2017
Stayed hear for two weeks and have just returned and I have to say I don't think we would go back. The Good bits free transfers from the airport was very good and the staff were excellent and the swimming pools were fantastic but they allow the kids at the swim up bar and serve the non alcoholic cocktails and they were throwing them over each other and throwing the plastic glasses into the pool and others were trying to swim with the glasses in there hand no way more drink in the pool. Now the bad bits most of the food in the restraunts was not to a good standered in fact the onli good restraunt was the Tye very good food well done to Brenda and Omar, the room was not what we were expecting as guests of RS members no Views and when complained were to we were in a jungle what did we exspect well better customer relations would help but never mind I was in the jungle what did I exspect.

A wonderful stay - and a wonderful wedding
S L, New York City, New York, USA
Fri Aug 04 12:14:00 EDT 2017
I am reviewing this late as well... First off, our wedding coordinator was Elsa. She was lovely. Second, when we arrived, Martha greeted us and made our reservations. Martha with TRS reception is a GEM. She is amazing. There is a TRS driver whose name escapes me, he likes to do origami - he is great! I can't believe I forgot his name... We were lucky enough to be bumped up to first class on the way down (I hope it happens again one day... le sigh). We were given complimentary champagne, but I do not know by whom. We took our luggage with us to the room (we were very nervous because it had all the wedding tip money inside!). Free room service which was nice... We got the lobster at the restaurant. Actually I liked the lobster at the steakhouse with a lot of butter. We never ordered lobster in room service. We ordered room service sushi (not good) and room service tapas (it was okay, but a bit fatty). The buffet was all right - TRS special restaurants were closed while we were there I believe. The Thai restaurant and the Japanese restaurant (not the hibachi section) were actually very good I was surprised! The steak at the steakhouse - Cowboy is all right. Short Ribs were actually good too. We had a lovely waiter at the Japanese restaurant who made us a paper napkin rose. I do not remember his name. I think Guillermo at Rifle Shooting was so great! Archery was all right. It was hard. Rifle shooting was a lot of fun - our highlight. Guillermo at the Italian restaurant was also really nice. At the Italian restaurant, the steak is good, but I don't think I liked the other things. The buffet at the Italian was surprisingly good. We had our rehearsal dinner at La Adelita. It was so delicious! I was really happy. The Spa is really, really nice. The pool at the Spa is colder than the big general pool everyone has access to. The big general pool was so deep! I enjoyed the little sandwiches and the fruit drinks at the Spa. We did book an adult only night at the Thai restaurant. We did get back one night and there were rose petals and chocolate covered strawberries! That was really lovely. When we arrived in our room there were little appetizers and a fruit basket. It was really nice. There was a TRS butler (a woman) who helped me into my wedding dress. I forget her name! I'm so sorry. TRS butlers are great - they do everything! The International show was the only show we saw... it was interesting. You can tell the people in the show work really hard. Mateo and his brother (can't remember his brother's name) are so kind (the drivers for TRS? Not sure...). There were little chocolates and honey for the turn down services. And towel animals! We tried to tip two dollars every night but we started running out of money... It was a nice stay. We will go back!

A complete dream
,
Sat Jul 22 10:59:50 EDT 2017
A bit late with the review to be completely honest just feeling down when got back from the most wonderful holiday ever! Coming from the UK it was a long flight but when we got to the Royal Suites it was like we were Royalty. Seen immediately to sort our keys and given the briefing about the resort. We were given complimentary cocktails by the lovely Lucy who we got to know well! We had our luggage taken to our room and were left to sort ourselves out. With 7 hours difference in time we thought we'd just go to our restaurant to have something to eat. We were up early and went for breakfast at our restaurant greeted by Ana who had such a warm welcome and we decided to eat inside which was the only time we did as having breakfast outside in England isn't really an option! We took up our positions on our comfy sun beds and soon had fabulous fruit kebabs served. Mario and Diego served us drinks round the clock and Heindrick served behind the bar. These guys are amazing and are so attentive and work so hard! Victor came round offering the Spa which we went to twice. I had a 80 min massage and then a massage and facial which took about 20 years off! Such a relaxing place to go and chill out with lovely fruit based cocktails! We took the cart to the beach a few days and had the cabana beds where we had the lovely Fernanda serve us, she was always smiling and laughing, such a joy to have around! Our lovely concierges Javier and Paola were amazing we got to book the adult only nights at the restaurants and one night we got back to our room and there were rose petals leading to chocolate covered strawberries and a bottle of bubbles I asked her why and she just said "because". Such wonderful people! The restaurants were fabulous, loved the teppanyaki show. Couldn't fault any other restaurants the food was amazing! The show guys really produced a great show they work really hard rehearsing during the day! Being English the wildlife was amazing and I was very naughty and hand fed the raccoons at the beach restaurant! The birds no Coatis were fabulous and we had a rather old Coati around our block who was very riendly. I have to say I've only had three trips to Mexico unfortunately due to it being so expensive to go there but this place is second to none I hope at some point to return its paradise! I probably haven't mentioned all the people in the Royal Suites including the lovely cart drivers but every member of staff at each hotel are fabulous! I can't recommend The Royal Suites enough!

Wonderful place and staff!
curlycolby,
Fri Jul 07 19:05:52 EDT 2017
We stayed at the Palladium Royal Suites for 10 days, long enough to try most of the food options and get very familiar with all the places within the Palladium complex. The staff everywhere were professional, friendly, and kind. The facilities and grounds were clean and beautifully cared for, even though they are apparently getting ready to renovate. Being able to get a ride whenever we wanted was a definite plus to staying in the Royal Suites, as was being able to use the spa. The food at the buffets was not good, but the a la carte restaurants were very good for the most part. Having the exclusive use of the "Royal Beach" was wonderful, as it was quiet and the service was lovely. If you are coming here without children and want to get away from the sounds of children for a while, this is the way to go. Then you can walk around the rest of the complex where there are families if you are ready for more energetic surroundings. I would return in a heartbeat and would highly recommend Palladium Royal Suites.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe