Hawaii-Maui

The Ritz-Carlton, Kapalua


Email | Share |
Exceptional Value    
Please note that "Value" amenities may have travel date, duration or room type restrictions.

2018 Exceptional Values
Extra Value: Free night and daily buffet breakfast for two (restrictions apply).
Family: Kids 17 and under Stay Free. Kids 5 and under Eat Free

Immerse yourself in a true Hawaiian experience at The Ritz-Carlton, Kapalua. Both cultural and environmental appreciation, combined with world-class service and exclusive facilities, deliver a true escape. From the moment guests arrive at this breathtaking Maui resort, they are enveloped in captivating surroundings featuring lush flora and greeted with a warm Aloha reception with a Kukui Nut Lei.

Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine marble bathrooms, flat-screen televisions, and Hawaiian-inspired artwork. The luxury hotel suites and guest rooms offer stunning views of the lush foliage and soothing ocean waves, access to our restorative spa and fitness center, and a chance to lose yourself in the tranquility and beauty of our island paradise.

From tropical, beachfront dining, and rejuvenating Hawaiian spa treatments to luxurious poolside cabanas and cultural and recreational activities, this resort is an unforgettable retreat in an island oasis. With direct access to the secluded, award-winning D.T. Fleming Beach, guests of this luxury Maui hotel can relax in the sun, or connect with the natural, tropical environment through hiking, snorkeling, and a variety of other outdoor activities.

The Spa beckons with treatment rooms framed by private garden showers, volcanic stone grottoes, heat therapies, and a fitness center with spectacular ocean views. Indulge in the healing powers of Waihua - the name ancient Hawaiians gave to water that is pure in every sense at our luxury spa resort in Maui. Inspired by the spirit, The Ritz-Carlton Spa, Kapalua offers a variety of treatments and therapies, based on native Hawaiian healing and the potent plants, flowers, fruits, and herbs abundant in the islands. Rekindle your spirit and restore balance to your mind, body, and soul at our soothing Maui resort and spa.

Jean-Michel Cousteau's Ambassadors of the Environment offers all levels of activities from land to sea. This program creates opportunities for each participant to learn about Hawaii's unique ecosystems while demonstrating their connection to the larger global systems. It seeks to inspire children (and their parents) to live a more sustainable life and to gain a greater understanding of the relationships of land to sea, humans to nature, people to people, and present to future.

The resort is enveloped by picturesque Kapalua Resort's two championship golf courses, dining, and a century-old pineapple plantation.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has lowered irrigation consumption by 26,000,000 gallons/per occupied room since 2009, lowered electricity consumption per occupied room by 8.6%, and lowered water consumption per occupied room by 8.9%. LED ceiling lights also run throughout the property, and remaining CFL bulbs are being phased out. Retail apparel is made from 100% organic cotton. As far as the hotel's cuisine, on-site organic gardens feature 70 varieties of herbs, 100 selections of vegetables, and 35 fruit trees.
HOTEL LOCATION
Situated on the midst of the luxurious Kapalua resort, the centerpiece of an historic, 23,000-acre working pineapple plantation on the island of Maui. Oceanfront property, surrounded by 36 holes of of championship golf courses, the Kapalua Acadamy.
Address: ONE RITZ CARLTON DRIVE
KAPALUA
HI

US
Local Phone: 808-669-6200
Toll Free Phone: 800-241-3333
Fax: 808-669-1566
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Valet only / $30)
Physician on Call
Shopping Mall Nearby (10 miles)
Pools
Number of Pools: 2
Outdoor Pools: 2     
1 keiki pool, 20,000 sq. ft. sundeck. Regular and VIP Cabanas available at an additional charge.
Golf: ON-SITE
The Plantation Course and The Bay Course, both located within the Kapalua Resort. Discounted green fees for guests staying at the hotel
Set amid a 23,000-acre historic pineapple plantation, The Kapalua Golf Club offers two 18-hole courses of unrivaled distinction and prestige.
Holes: 36
Green Fees: $ Varies
Cart Fee: $ Varies
Club Rental Fees: $VARIES
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The AAA Five-Diamond Ritz Carlton, Kapalua has completed a detailed $180 million transformation. Five bays and three white sand beaches create the area's renowned shoreline, few miles inland lush rainforests and a protected marine life conservation. The Ritz-Carlton, Kapalua blends into the natural contours of the land while preserving panoramic ocean views. Winner of our 2009 Crystal Award - voted BEST staff & service in Hawaii. Beach: Located on the island's lush northwestern tip, the resort is just steps away from an exclusive golden sand beach. Check-in: 4:00 pm
Check-out: 12 nooon
Total Rooms: 463
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
Daily resort fee of $36.46, per room, per day. Billed to guest folio and collected at hotel.
ROOM TYPES
1BD GARDEN RESIDENTIAL SUITE
Newly designed 1 bedroom suites offering views of the lush gardens. Residential Suites include a private kitchen, private lanai, 42" flat screen TVs and upgraded amenities throughout. Sleeps 4 (1 King bed). 900 sq. ft.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
1BD GARDEN VIEW
900 sq. ft suite with large lanai offering garden views. Separate living/dining area, luxurious baths with dual vanity and separate shower & tub. Hardwood floors, flat screen LCD TV and electronics connections. Sleeps 3 (1 KNG or 2 QNS) or 2A/2C
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
DELUXE ROOM - SUPERSAVER
SUPERSAVER - All the amenities of the DELUXE ROOM but at a substantial discounted rate. Valid at limited times during the year. Must be booked with air and/or car. No room only bookings allowed.
Other Amenities -
2BD GARDEN RESIDENTIAL SUITE
Combination of a 1-bedroom garden Residential suite plus a connecting garden view room creating nearly 1300 sf of luxury. Multiple bathrooms and private lanais with garden views. Sleeps 6 in varied bedding.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
1BD GDN RESIDENTIAL SUPERSAVER
SUPERSAVER - All the amenities of a 1BD GARDEN RESIDENTIAL SUITE but at a substantial discounted rate. Valid at limited times during the year. Must be booked with air and/or car. No room only bookings allowed.
Other Amenities -
1BD OCEAN VW - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
DELUXE OCEAN - BREAKFAST PLAN
All the amenities of the DELUXE OCEAN room but with the added value of a free night calculated in pricing and daily breakfast buffet for two, redeemable at the Terrace Restaurant. 5 night minimum stay is required.
Other Amenities -
1BD OCEANFRONT - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
DELUXE OCEAN VIEW
550 sq ft. Large private balcony offering ocean views. Room amenities include luxurious bathroom with separate shower & tub, dual vanity, hardwood floors, flat screen LCD TV and much more. Sleeps 4 (3 adults or 2 adults/2 kids)
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
CLUB LEVEL ROOM - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
TERRACE ROOM
440 sq ft.. Private balcony with limited views. Room amenities include luxurious bathroom with separate shower & tub, dual vanity, hardwood floors, flay screen LCD TV and much more. Sleeps 4 (3 adults or 2 adults/2 kids)
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Radio Alarm Clock
Telephone
Television
Satellite
1BD GARDEN VW - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
CLUB LEVEL SUITE
900 sq. ft ocean view suite with private lanai on exclusive club floor. Separate living area, luxurious baths with separate shower & tub. Hardwood floors, flat screen LCD TV and much more. Sleeps 4 (3 adults or 2 adults/2 kids)
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
CLUB LEVEL OCEAN VIEW
550 sq ft. room on the exclusive Club level floor with access to private lounge. Room amenities include private balcony, luxurious bathroom with separate shower & tub dual vanity, hardwood flat screen LCD TV & more. Sleeps 3
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
DELUXE ROOM - BREAKFAST PLAN
All the amenities of the DELUXE room but with the added value of a free night calculated in pricing and daily breakfast buffet for two, redeemable at the Terrace Restaurant. 5 night minimum stay is required.
Other Amenities -
1BD RES OCN SUITE - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
2BD OCN RES SUITE - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
DELUXE ROOM
550 sq ft. Large private balcony offering tropical garden views. Rooms amenities include luxurious bathroom with separate shower & tub, dual vanity, hardwood floors, flat screen LCD TV and much more. Sleeps 4 (3 adults or 2 adults/2 kids)
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
1BD RITZ-CARLTON SUITE
900 sq. ft oceanfront suite with private lanai on exclusive club floor. Separate living area, 2 luxurious bathrooms, Hardwood floors, flat screen LCD TV and electronics connections. Sleeps 4 (3 adults or 2 adults/2 kids)
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
1BD RES OCF SUITE - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
ROYAL PACIFIC SUITE
2550 sq. ft oceanfront suite on top floor. Private lanai offers oceanfront view. Separate living/dining area, 2 luxurious bathrooms, Hardwood floors, flat screen LCD TV and electronics connections. Sleeps 6 (varied bedding).
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
2BD OCF RES SUITE - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
CLUB LEVEL SUITE - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
Kitchen
1BD RES GDN SUITE - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
CLUB LEVEL OCEAN VW-IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
Kitchen
1BD OCEAN RESIDENTIAL SUITE
Newly designed 1 bedroom suites offering views of the Pacific. Residential Suites include a private kitchen, private lanai, 42" flat screen TVs and upgraded amenities throughout. Sleeps 4 (1 King bed). Approximately 900 sf.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
1BD OCEAN VIEW
900 sq. ft suite with large lanai offering ocean views. Separate living/dining area, luxurious baths with dual vanity and separate shower & tub. Hardwood floors, flat screen LCD TV and electronics connections. Sleeps 3 (1 KNG or 2 QNS) or 2A/2C
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
2BD GDN RES SUITE - IPL PROMO
Island Paradise Luxury Promotion - All the amenities of your chosen room PLUS a $500 hotel credit, per stay, which will be applied to all charges signed to room from a variety of hotel outlets. 5 night stay is required.
Other Amenities -
2BD OCEAN RESIDENTIAL SUITE
Newly designed 2 bedroom suites offering views of the Pacific. Residential Suites include 2 baths. a private kitchen, private lanai, 42" flat screen TVs and upgraded amenities throughout. Sleeps 6 (1 King & 2 queens)
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
TERRACE ROOM - SUPERSAVER
SUPERSAVER - All the amenities of TERRACE ROOM but at a substantial discounted rate. Valid at limited times during the year. Must be booked with air and/or car. No room only bookings allowed.
Other Amenities -
1BD OCNFRONT RESIDENTIAL SUITE
Newly designed 1 bedroom suites situated ocean front. Residential Suites include a private kitchen, private lanai, 42" flat screen TVs and upgraded amenities throughout. Sleeps 4. Approximately 1500 sf of space.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
1BD OCEANFRONT
1200 sq. ft oceanfront suite with private lanai. Separate living/dining area, luxurious baths with dual vanity and separate shower & tub. Hardwood floors, flat screen LCD TV and much more. Sleeps 4 (3 adults or 2 adults/2 kids)
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
DLX OCEAN VIEW - SUPERSAVER
SUPERSAVER - All the amenities of DELUXE OCEAN VIEW but at a substantial discounted rate. Valid at limited times during the year. Must be booked with air and/or car. No room only bookings allowed.
Other Amenities -
CLUB LEVEL ROOM
550 sq ft. room on the exclusive Club level floor with access to private lounge. Room amenities include private balcony, luxurious bathroom with separate shower & tub dual vanity, hardwood flat screen LCD TV & more. Sleeps 3
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite
2BD OCEANFRONT RESIDENTIAL STE
Combination of a 1-bedroom oceanfront Residential suite plus a connecting oceanfront room creating nearly 1900 sf of luxury. Multiple bathrooms and private lanais with unobstructed ocean views. Sleeps 6 in varied bedding.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Kitchen
Sofa
Hair Dryer
Radio Alarm Clock
Telephone
Television
Satellite

OTHER INFO
ADA compliant rooms available.
DINING
There are 5 Restaurants at The Ritz-Carlton, Kapalua:
Burger Shack! - A casual oceanfront hideaway where guests can savor signature burgers, whimsical shakes and a selection of featured cocktails, craft & local beer. Stay and dine oceanside or get a beach friendly to-go kit. Open daily 11:30am - 4pm.
The Terrace - The Terrace will now offer a unique Chef-crafted dinner menu featuring Hawaiian cuisine created by Executive Chef, John Zaner. The Terrace will be open for dinner Tuesday through Saturday from 5:30 pm to 10 pm.
The Banyan Tree - The Banyan Tree, the hotel's signature award-winning restaurant. The seasonal worldly menu is designed to give diners a sense of the islands most unique flavor profiles. Open daily for dinner: 5:30pm to 9:00pm.
Pool Cafe - Offers tropical drinks, smoothies, appetizers, sandwiches and salads at the bar or served to the guest's chaise lounge. Lunch served from 11:30am to 4pm, cocktails served from 10am to 5pm.
Alaloa Lounge - The Alaloa Lounge (formerly The Lobby Lounge) offers an extensive menu of cocktails, beers, spirits, appetizers/desserts and casual lunch menu. Lunch served from 11am to 3pm, light fare from 3pm to 5pm and appetizers from 5:30pm to 10pm
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Jean Michel's Ambassadors of the Environment Program Kapalua Adventures (Unavailaable Oct 10 thru Dec 11, 2015)
CHILDREN'S PROGRAMS
The Ritz Kids program explores the environment with full-day and half-day programs.
Applicable Ages: 5 to 18 years old.
Program Fees: Starting @ $69

Children's Facilities
PlayGround
Babysitting Fee: Available for fee
Advance Notice for Babysitting: Reservations require

TripAdvisor Web Reviews
Based on 3506reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Worth Every Penny!
WILLIAM W.
Apr 20 2013
This is our second time staying at the Ritz Carlton and we cannot imagine staying anywhere else! The staff was excellent, the food was impeccable, and the service was more than anyone could expect. Everyone was welcoming and smiling regardless of their jobs. They shared with us recommendations for food, shopping, and excursions. We had a fabulous time!
Customer Rating: 

Excellent service
ERIC S.
Mar 12 2013
Staff is rated number one. Every is friendly and eager to please. Will definitely go back if we ever visit Maui again. Club level is worth the extra buck.
Customer Rating: 

Wonderful experience!
SAMUEL M.
Dec 08 2011
We had a wonderful time at the Ritz Carlton! The staff was really welcoming and friendly and we were greeted with "Welcome and Congratulations on your honeymoon Mr. and Mrs. Newlastname!" Everyone we spoke to on the entire island of Maui congratulated us on our honeymoon because the Ritz had told them we were celebrating a special event. It really made our time that much more special. The early morning room service we requested was extremely prompt and the servers were so very friendly. It was a great way to start the day! I will say that I was slightly disappointed by our housekeeping services. I guess I was expecting fun little towel-animals and/or heart shaped anything in our hotel room when we returned every night or at least some sort of friendliness expressed in our room from housekeeping. It was semi-lacking in that department, in my opinion- especially for a Ritz Carlton that did so much in so many other ways to make our stay special. This may have not even crossed my mind if I didn't take notice to the fact that our shower wasn't cleaned every day and neither were our sheets. I started waking up with bug bites all over my legs which was a little skeevy. I do appreciate though, the effort put into saving the environment, but a clean shower would be a nice touch. Overall we had a lovely time and were sad to leave!
Customer Rating: 

TripAdvisor Traveller Reviews
Brunch buffet Dec 4
jchap, Toronto, Canada
Mon Dec 11 10:52:02 EST 2017
We went to brunch buffet . It was excellent a huge variety of tasty dishes The omlettes were made to order there was fruit cereal eggs breakfast meats croissants pastries and a variety of hot foods The plates were taken away promptly to make room for the next selection

Learn to walk before you run
JohnnyHuangSteak, Sydney
Mon Dec 11 10:04:21 EST 2017
I am a Platinum Ritz Carlton Guest. Unfortunately this experience may be my last. Whilst the staff are to be commended, the hotel itself is lacking in comparison to its peers. This hotel has paper thin walls, lifts that do not work and staff that are unaware of pertinent issues that are integral to guest satisfaction. I usually stay 70-90 nights per year in hotels, and have to say that these basic issues are never experienced at a St Regis or Four Seasons Hotels, or Luxury Collection or Luxury Hotels of the World. Drilling starts at 830am in the morning, when I called front desk, they were unaware it was occurring, and it continued until 10am even though they said they would speak to their Manager. I never heard back from either member. The paper thin walls mean that you can hear your neighbours talking, sneezing and even running or walking upstairs. I am sorry but even when I stayed at a Holiday Inn these basic issues were not a problem. I believe this hotel has been marked a Ritz Carlton on the outside, the staff try very hard to uphold that image, but deep down it is only a facade. I am sorry but as a Platinum Guest, I believe many other elite guests understand what it means to be valued and feel taken care of. I did not feel either of these from Ritz Carlton. To add insult to injury, I found good particles in my bedsheets the first night of check in. This is utterly disgraceful for a hotel of this calibre. I was so disgusted that complaining seemed futile, if staff are willing to overlook this basic detail, there is no point in communicating these basic fundamental hotel hospitality issues, which is absolutely unexpected for a Ritz Carlton. The only redeeming factor was Joe, the shuttle driver, and Josiah and James from Valet, who went out of their way to make me feel valued.

Outstanding
barryswobblyworld, Portland, Oregon
Sun Dec 10 22:49:53 EST 2017
Its really difficult to review this resort in a few sentences . I’ll try .The Location is fantastic for me . Quiet and removed from the busy vibe in kaanapali and Lahaina . Yet only 15 - 20 min away . Kapalua is posh ! This is a very wealthy area but I did not find it stuffy at all... .on the contrary ...everyone was easy going and very friendly. Gorgeous shops , streets , houses . Very clean and squared away . The golf courses here are rated top in the country , but you don’t have to play golf . The location of the hotel is near the NW tip of Maui. Gorgeous views everywhere. Wonderful beach just a quick walk away ( or complimentary ride with Joe in the electric cart ) ...DT Fleming . Ritz Burger Shack there serves xlnt burgers and has a full bar . You will hang out there a lot ! They have everything you need there ...full Ritz service ...tables , chairs , lounges , sun , shade , lotion , sun glasses ! Great beach . The hotel is very nice , pleasant , and spacious . Well designed , beautifully decorated ( especially at Christmas) . It is built on a gentle expansive slope that spreads out beautifully toward the ocean . It is built in a U shape , and in the middle of the U are 3 large cascading gorgeous pools , with fantastic tropical landscaping . First class . The hotel is 6 floors tall , with views toward the pool area , or toward garden areas. Best views are out farthest toward the ocean , on the 2 points of the U . My room was very nice , very clean , nice balcony with table and chairs and singing birds , great friendly room service . The staff here is fantastic. All very friendly and remember your name ! 4 Concierges are fantastic ...they can cheerfully and professionally assist you with anything . Reserve restaurants and activities thru them ...good to have the Ritz help you. All valet parking , and the guys are great . Friendly and fast . Restaurants are all very nice ...good food , xlnt service . Must reserve . Great sunsets out on the Dragon Tooth ,and sacred burial area on the point . Be very careful walking out there . Respect the power and danger of the ocean . This is a top resort ...it deserves its 5 stars . It is very pricey unless you travel in the “soft seasons”.

Wow!
snydma01, Fort Wayne, Indiana
Sun Dec 10 13:52:46 EST 2017
This place blew me away, from the nespresso machine, the very nice rooms, even their soap smelled great. Wonderful views. The breakfast buffet is a must, and the waiter was probably the best I’ve had anywhere, engaging, informative, and helpful. He recommended a bay not far away that the hotel transports to and we got to snorkel with turtles! The rental was like $10 so worth it!!!!

Gorgeous property with a laid back vibe
cheezburgerz, Los Angeles, California
Sat Dec 09 09:33:08 EST 2017
I visited with my husband and 17 month old over Thanksgiving weekend and had such a wonderful time. The highlights for us were the wonderful family outdoor photography session we booked through the concierge with the hotel's on-site photography company (the photographer Bryan was amazing with our daughter), walking all around the resort and down to the beach, and the fantastic breakfast buffet at the Terrace restaurant. We had a deluxe ocean view room, and the view was beautiful. The property is huge and my daughter had so much fun running around on the grass and chasing birds. The pools are very nice and well kept. Rooms are slightly dated but have a nice aesthetic. I would love to go back again soon, we had such a wonderful stay.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe