Punta Cana

The Reserve at Paradisus Palma Real


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All Inclusive    

2018 Exceptional Values!
Golf: Unlimited golf per person (cart is mandatory and extra; restrictions apply).

Families staying at the Paradisus Palma Real will want to stay in The Reserve, an all-inclusive boutique resort-within-a-resort designed to accommodate the whole family. Located on magnificent Bavaro Beach, The Reserve is surrounded by tropical gardens and offers exclusive access to a private beach with concierge service. Those staying in the Family Concierge rooms will have a specially assigned Family Concierge who will help coordinate all services and activities for the entire family.

Families will enjoy three pools, one of which offers a children's pool with slides and a paddling pool for the youngest family members. A fully equipped Kids Zone is available for children ages 1 to 12, so parents can take time to relax in the YHI Spa. A full program of activities is available, including workshops, musicals, evening shows, and live music. Golfers will enjoy the Cocotal Golf & Country Club just minutes away, while shopping is nearby at the Palma Real Shopping Centre. In the evening, the hotel offers lively nightlife, activities, shows, and live music.

At The Reserve at Paradisus Palma Real, specialty restaurants await to satisfy your every craving. At Mizu, the chefs will surprise you with their shows, combining performance with Japanese cuisine. Enjoy a la carte Mediterranean cuisine at Aqua, with a selection of salads, soups, pastas, fish, meat, and delicious desserts. For lunch, Hydro Grill offers a variety of snacks, light lunches, and tapas by the pool. For a stylish setting with relaxing, cutting-edge architecture, enjoy international cuisine at Gabi Club.

No matter your age, everyone is sure to find excitement at The Reserve at Paradisus Palma Real!

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Learn more about Punta Cana.
HOTEL LOCATION
Bavaro Beach
Address:
PUNTA CANA (Palma Real)


DR
Local Phone: 809-688-5000
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Nearby (On-site)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Dynamic pool with pressure jets for legs and waist. Waterfalls and swan necks.
Golf: NEARBY
Cocotal Golf Course & Country Club
Golf school for 1, 2, or 3 days. Special classes and rates for groups. Golf strategy classes.
Holes: 27
Cart Fee: $65
Lessons Available
Tennis
Number of Courts: 5
Outdoor Courts: 5
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Motorboats: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
8 villas The Reserve, the all-inclusive boutique resort especially designed for families and located within the Paradisus Palma Re al Resort. Located in Punta Cana (Bavaro Beach), The Reserve is surrounded by stunning tropical gardens with access to an exclus Beach: Private beach with concierge service Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 190
Year Opened: 2008 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
FAMILY CONCIER 2BEDROOM MASTER
Two connected suites. 1 king or 2 full size beds in each suite. Hydromassage on terrace and in bathroom. Separate dining area. 24-hour room service. Separate lounge with sofa bed. Max. occupancy: 7 guests. Max adults: 6. Max. children: 3
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
1 BDRM MSTER SUITE PRIV GARDEN
Spacious suites with stunning views of the pools and gardens. Private patio and garden. 1 king or 2 queen beds. 24-hour room service. Hydromassage tub on terrace.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
1 BEDROOM SWIMUP SUITE
Direct access from the terrace to the pool with underwater beds, a private patio, and garden area. Separate dining area. Hydromassage tub on terrace and in bathroom. Separate lounge area with sofa.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
RESERVE BCH LUX JRS OCEANFRONT
Suite includes one king bed, a lounge area with a sofa bed, and a private balcony with remarkable oceanfront views. Additional features include 24-hour room service, access to a private lounge and exclusive restaurants, a private beach, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
1 BEDROOM MASTER SUITE
Stunning views of the resort's pools and lush gardens. 1 king or 2 full size beds. 24-hour room service. Hydromassage tub for two on the terrace and in the bathroom. Dining area. Separate lounge area with sofa-bed.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
1 BEDROOM MASTER SWIMOUT SUITE
Spacious suite with direct access from the terrace to the pool with underwater beds. Private patio and garden with private canopy. Separate dining area, hydromassage tub on terrace and in bathroom. 24-hour room service.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
1 BEDROOM SUITE PRIVATE GARDEN
Stunning views over the resort's pools and lush gardens. 1 king or 2 full beds. 24-hour room service. Hydromassage tub for two on the terrace. Dining area. Separate lounge area with sofa bed.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
RESERVE BCH LUX JRS OCEAN VIEW
Suite includes one king bed, a lounge area with a sofa bed, and a private balcony with beautiful partial ocean views. Additional features include 24-hour room service, access to a private lounge and exclusive restaurants, a private beach, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
PARADISUS SUITE
Spacious suite includes one king bed or two double beds, a hydromassage for two on the terrace with pool and garden views, a separate lounge area with a sofa bed, a minibar, dark mahogany furniture, and marble floors.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
FAMILY CONCIER 1BEDROOM MASTER
Stunning views of the resort's pools. 1 king or 2 full beds. 24-hour room service. Hydromassage tub on terrace. Children's bathroom amenities. Mini bathrobe and slippers for kids. Separate lounge area with sofa-bed.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
FAMILY CONCIERGE 1BEDROOM SUIT
Stunning views of the resort's pools. 1 king or 2 full size beds. 24-hour room service. Hydromassage tub on the terrace. Children's amenities. Lounge area with sofa. Separate lounge area with sofa bed.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
RESERVE BEACH SUITE OCEANFRONT
Suite includes one king bed, a separate lounge with a sofa bed, and a private terrace with oceanfront views and a whirlpool tub and Bali bed. Room also features 24-hour room service, exclusive access to a lounge and restaurants, a private beach, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Minibar
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
DINING
There are 4 Restaurants at The Reserve at Paradisus Palma Real:
Aqua - A la carte restaurant specializing in Mediterranean cuisine where you can enjoy delicious salads, soups, pastas, fish, and meat dishes. Open for dinner. Attire: Resort formal.
Mizu - A unique culinary experience that combines performance with cuisine. The chefs that prepare your dishes with surprise you with their shows. Open for dinner.
Gabi Club - Buffet restaurant open for breakfast, lunch, and dinner.
Hydro Grill - Wide variety of hot and cold snacks and tapas. Open for lunch.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Classes of salsa, bachata, merengue. Different workshops including candle making, cocktails, sushi, cigars.
Nightly Activities & Entertainment:
Shows including "Le Cirque," "Michael Jackson Legend Show," and "Dominican Paradise," as well as the Fire & Desire party. Live Music and the new urban show Bounce! Daily disco & chill-out lounge with themes such as 50s, Rock & Roll, 80s, Latin night,
CHILDREN'S PROGRAMS
Activities such as bike riding, face painting, magic show, balloon figures, tennis classes, treasure hunt.
Applicable Ages: 1-12

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $

TripAdvisor Web Reviews
Based on 7585reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Best vacation for our family
maryelleo, Stony Brook
Tue Jan 16 07:46:31 EST 2018
Beautiful grounds, amazing staff- happy, welcoming, friendly. Endless pools. Not fighting for chairs at the beach or the beach. We stayed at the reserve & didn’t need the family concierge. We had Augustin who was automatically assigned to us when we checked in. He set up all our dinners, golf, tennis, spa treatments as well as organized our check out & ride to the airport. We took full advantage of the great drinks ( real alcohol- not watered down) good food at the buffets as well as in the restaurants. We really liked the restaurant Raw- steak house. However the best food was at Passion. Unbelievable food experience! There is a charge for this place but well worth it (The drinks are included). It started with the bartender (Starky). He is very creative, and passionate about his drinks & the drinks are outstanding. He truly made the best drinks I have ever had! The food at Passion was over the top amazing. We did the tasting menu paired with the wine tasting. The service was 5 star. White glove service, synchronized service of meals & drinks. We couldn’t have a better dining experience anywhere. Luis Rubio was our main waiter & he orchestrated the other 3 servers for our table. (We had a table for 4). Also the sommelier was spot on with the wine & the information about the wine. The best family vacation ever!

Excellent family vacation
Bridget M,
Tue Jan 16 07:29:23 EST 2018
We went 4 adults, 5 days 4 nights. Food, drinks and service we’re amazing and I would highly reccomend getting the concierge service. We had Augustin who made the vacation effortless and really helped with every single question we had and truly made the vacation even more relaxing. We had also gone to the resaurant passion which had, like the rest of the staff at this hotel, unmatchable service. Highly reccomend heading there if you’re okay with spending a little more. It is definately worth footing the bill. The bartender Starky is simply the best bartender I have come across and we’re from New York! This was just the perfect place for the 4 of us to get away from our crazy lives and just relax. Definately one of the best vacations highly highly reccomend staying here!!!

Perfect family vacation
Jp M,
Tue Jan 16 07:25:32 EST 2018
The service was amazing everything was very easy to do the weather is always nice our concierge guided us the whole way and set up reservations every night at the time we wanted. All the food was amazing and because everything inclusive everything was fantastic. Our guide Augustine was fantastic he was so nice and he told us what to do and what we could do everyday. I would last night we went to Passion which is a little expensive but the best food I’ve ever had the bartender Starkey was amazing and creative with his drinks.

Never fails to impress
Emily B,
Tue Jan 16 05:11:57 EST 2018
The Service was great, as usual with Paradisus hotels. Many family activities, clean pools, beautiful beaches. Rooms were cleaned impeccably and food was delicious. Some but not many options for those with dietary restrictions.

NOT a 5 Star Hotel as listed by many.
Greg G,
Mon Jan 15 06:26:55 EST 2018
To be fair to some employees working there I have to say that there are some very good, hard-working people working at Reserve portion of the hotel. Most of the employees, however, are mismanaged, in fact, management gets 0 from this review. The main lobby should have someone fluent in English working with guests, if I pay full rate at a 5-star hotel I should not have been asked if I speak Spanish. The hotel room was worn and a lot of components needed service badly. It is a shame as this hotel had nice rooms at some point not now. Shower door was liking water, toilet didn't flush properly, balcony door didn't close, the front door lock was not working properly, in fact, they have given us used worn cards for a front door first time in my experience I have seen that in a hotel of this class.... the list goes on. Food was ok not great. Kids zone was great but a lot of small elements didn't work, pool area the same experience substandard not a 5 star maybe 3 at best. Beach and pool, in general, I could not find someone to help with towels. Again hate to write this bcs there are some really good hard-working people there who strive to help but majority needs a lot of training on customer service.



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