Cancun

The Reef Cocobeach


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All Inclusive    

Located in Playa del Carmen just three blocks from famous 5th Avenue and only 45 minutes from Cancun Airport, the renovated Reef Coco Beach is the perfect place to relax on the white sandy beaches and swim in the turquoise waters of this world-renowned tropical paradise. Experience personalized service, world-class water sports, spa services, and fine dining. Take an introductory scuba-diving lesson in the freeform swimming pool, or go snorkeling, boogie boarding, or kayaking to explore white sand beaches dotted with fossilized coral formations.

Experience a wide variety of culinary options, starting with a complimentary breakfast. Take in a sweeping view of the Caribbean Sea while you dine at Miramar, a buffet-style restaurant that serves breakfast, lunch, and dinner. Enjoy Italian cuisine specialties at the Rosinella Restaurant in a romantic atmosphere as you look out over Cozumel Island. Indulge in Mexican cuisine in an elegant atmosphere at Sabor Latino, travel through the Japanese culture at Samurai Restaurant, and get poolside snacks at El Palmar.

Take part in watersports during the day or relax at the Ya'ax Spa, while the little ones enjoy a daily activities schedule at the Kids' Club. In the evenings, enjoy live entertainment or venture into Playa del Carmen with preferred access to select nightclubs. When it's time to wind down, return to your comfortable room, equipped with a minibar, balcony, and private bathroom.
HOTEL LOCATION
Just a short walk from the famous 5th Avenue & Ferry to Cozumel Island.
Address: CALLE COSTERA NORTE S/N
LOT 1, MZA. 7, REG. 6
QR

MX
Local Phone: 984-877-2880
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 activity pool and 1 kids pool.
Water Sports on Site
Snorkeling: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Scuba demo in pool at no charge.
Health Club / Spa
Aerobics: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
U Shaped 4 story beachfront resort with thatched roofs and rough log balcony railings. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 204
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
This hotel does not accept SPRING BREAKERS.
ROOM TYPES
SUPERIOR ROOM
Standard package inclusions plus: coffee maker, stocked minibar, bathrobe and upgraded amenities, 2 a la carte dinners per stay, and 25% discount on all spa services at the Reef Spa.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREMIUM ROOM
Superior room inclusions plus alcoholic beverages in all bars, access to the private beach bar, bottle of wine upon arrival in room, dinner at the Japanese restaurant, WiFi, upgrade your stay & double play. Day pass included to sister hotel from 9am-5pm.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD ROOM
Full service breakfast, lunch & dinner (buffet style). Security Box ($). One a la carte dinner per stay (La Boticelli). Snack bar plus choice of 4 different bars. Day and night entertainment. Kids activities, gym, bicycles, non-motorized watersports.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
The Reef Cocobeach features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at The Reef Cocobeach:
Miramar - Buffet Restaurant that serves breakfast, lunch and dinner. Casual Dress code. Included in standard AI package.
Samurai Restaurant - Teppanyaki, shabu-shabu, sushi and more. Reservations Required. Ocean view restaurant where guests enjoy the incredible show that the chef does while he prepares the typical Japanese dish (extra cost).
El Palmar - Snack bar offer light snacks thru out the day. Included in standard AI package.
Rosinella - A la Carte Italian Dinner dining Cuisine Specialities. Reservations Required. Long pants, sleeve shirts and closed toe shoes for Men. Shorts are not allowed. Included in standard AI package. Reservations required.
Sabor Latino - A la Carte dinner dining Mexican Cuisine Specialities. Reservations Required. Long pants, sleeve shirts and closed toe shoes for men. Shorts are not allowed. $5 per person surcharge. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, water polo, water basketball, dance lessons, spanish lessons, stretching, aqua aerobics, aerobics, bicycles
Nightly Activities & Entertainment:
Shows, billards, board games
CHILDREN'S PROGRAMS
Kids Club with supervised activities from 9-12, 3-5pm, Kids pool
Applicable Ages: 4-12 years

Children's Facilities
Children's Pool
Babysitting Fee: $

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
101 Recommend
101 past Apple Vacationers would recommend The Reef Cocobeach to their friends and family
TripAdvisor Web Reviews
Based on 4585reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
A warning not a review
Nicapj,
Fri Sep 28 03:33:22 EDT 2018
This was our third time in Mexico, We love the food, the culture, the fact that it’s close to the US and it’s affordable, but this time the resort was a failure. Where to start? First of all the information they provide on the hotel description is false. It’s not a short walk to Quinta Avenida, it’s about 10blocks and it goes to the begging of it, so for the center it’s about 30min walk or 90 to 100Mx pesos taxi As soon as we arrived they offered us a “free” night on their sister hotel the Reef 28, since the location is better we decided to go there, we didn’t know they would ask us to go to a 90min presentation for what they called a better option to book it next time but it’s a time share sale. Not worth it! Their restaurants hours are off, we never got to the buffet since it was always close, the only open food place you will find during the day it’s the snack bar with “fast food” like hamburgers, hot dogs, pizza, chicken wings, etc. Save the hustle the burger is the only eatable thing there and it’s not even real meat!!! The ketchup is watery, the vegetables old, and the wings lemony. The four bars have off schedules too, the beverages are sketchy, we heard from other guest at their sister hotel that the liquor bottles are adulterated, so we test it, we ask for a Fernet Branca neat, this liquor is usually thick, syrupy texture, bitter, sweet, herbaceous and spicy, but the one served at the Coco Beach was watery and lack of the distinct flavor. Every morning around 8am the noise of construction won’t let you sleep, it goes on and on until 4pm. When you call front desk they would say they can’t do nothing about it, the staff is not friendly at all and you would be lucky to find someone to speak English. Ants are everywhere inside the room, we ask for housekeeping everyday because of it, didn’t help so much. I don’t want nothing to do with them, just warning you to don’t waste your money and time here, it’s plenty of resorts cheaper and better than this, don’t let you fool by the pictures, photoshop this days is easy! Read other reviews and make your research (yelp, google, etc) before you go, 3 starts of 5 should have been a red flag for me.

Good for the money spent
Dominique B, Union, New Jersey
Wed Sep 26 08:05:32 EDT 2018
Everything was good. Cleaning is a little slow. We went on excursion and came back about 4:30 and the room still wasn’t clean. More options for food . Vegan choices should be added as well. Good enough for the money spent.

A fantastic trip
FarAway702722,
Tue Sep 18 07:01:38 EDT 2018
A total of 9 persons went on this trip and we all had good remarks about the hotel. therefore to summarize our vacation the rooms at the Reef Coco beach hotel was clean properly which firstly made me most comfortable together with the pool area. The ground staff worked really hard and were always seen maintaining the hotel. The buffet food needs a little improve in terms of the variety of the food but the Mexican restaurant food was excellent..but overall it was a great vacation.

Shore Excursion from a cruise!
Jennifer J, Granbury, United States
Sat Sep 15 08:32:24 EDT 2018
Great beach! Found lots of shells. Service was excellent. Didn't care for the food that was all inclusive. Drinks were watered down. Only offered a local beer. Other than the food and drinks it's a great place to lay in the hammock and relax on the beach. Nice pool. Wasn't overly crowded!

The worst
216_216, Orlando, Florida
Tue Sep 11 20:49:23 EDT 2018
Save your time and money don't go here. Horrible food, service and rooms. It was so bad we left early. After complaining from the first day to the day that we checked out no one listened or cared. Gave us a double bed on our honeymoon. Room had mold. Limited food options, can't go in ocean by the resort and lobby is nasty. When we checked out three days early, the manager said he had no idea why. What a joke. Photos on the website are mostly of a sister resort that is 10 times nicer. I wish had photos to share but the WhatsApp messages I sent my photos in to the hotel company's main boss, he deleted my photos. So no point. If you wish you enjoy a vacation, don't go here.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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