Cancun

The Reef 28


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All Inclusive    

This all-inclusive boutique resort, located just one block from Mamita Beach in Playa del Carmen, offers an unparalleled vacation experience to adult guests. From beautifully decorated guestrooms to sensational views and a variety of exciting amenities, this resort provides a true slice of paradise.

Your vacation begins after you check into your gorgeous room, complete with a terrace and lounging area. Deluxe amenities include sumptuous bedding, an aromatherapy kit, complimentary handmade bracelet, locally sourced soaps, pillow menu, and more. If that does not sound tempting enough, you'll also receive butler service, 24-hour room service, and personalized service at the pool!

Speaking of pools, head on up to the rooftop infinity pool and enjoy the cool, refreshing water. If you prefer not to swim, you'll enjoy shaded lounge areas to listen to music, read a book, or simply soak up the sun. Don't forget to stay hydrated at the nearby lounge bar, or grab a bite to eat at the deli.

But the rooftop isn't the only place to get some delicious eats. Enjoy a light breakfast, indulge in a delectable lunch, and tempt your taste buds at dinner with a wide selection of gourmet cuisine. Then wash it all down with a refreshing cocktail from La Cantina de Mezcal, Relaxation Bar, or Tequileria!

The Reef 28 also offers a full-service spa, including a spinning and yoga area with virtual trainers. Whether your idea of relaxation includes a luxurious facial or an hour of yoga, you'll find it easy to relieve stress and tension whenever necessary.
HOTEL LOCATION
An urban chic hotel rising on the Riviera Maya, The Reef 28 Playa Del Carmen is a new concept luxury resort just one block from the beautiful Mamita Beach.
Address:
Playa del Carmen
QR

MX
HOTEL FACILITIES
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 1
Outdoor Pools: 1     
HOTEL DETAILS
Adults-only retreat offers chic guest rooms and suites with boutique-style touches. From an upscale rooftop bar and lounge toa stunning infinity pool, full-service spa and salon, and contemporary dining. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 120
Year Opened: 2018 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
MASTER SUITE
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Satellite
JUNIOR SUITE
Personalized service in pool area Butler service (MS), The Reef 28 Aromatherapy kit (the Reef 28 Aromatherapy kit (MS), bathrobes, slippers, goose-feather pillows and duvet, complementary hair care products and artisanal gift (handmade bracelet).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Satellite
DINING
The Reef 28 features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at The Reef 28:
Luxurious Cafe - Enjoy a light breakfast, take a Mexican Black Coffe (offered in the morning) or indulge yourself after lunch with our special selection of sweet crepes, capuccino drinks,mini cakes and more.
Tequileria -
Deli - Gourmet style
Relaxation Bar -
La Cantina del Mezcal Bar - Mexican drinks
Rooftop Lounge Bar - Amazing view enhanced by the fresh air of the palms swaying in the sea breeze above your head offering premier services and cocktails
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spinning area (spinning virtual trainer), Yoga area (Yoga Virtual Trainer)
TripAdvisor Web Reviews
Based on 168reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Excellent
Fearless33411074096, Kamloops, Canada
Thu Dec 13 12:18:18 EST 2018
Anna, Armando, and Alex are excellent. All of the staff are very friendly. Rooms and decor and beautiful, rooftop pool is amazing. Mexican restaurant is delicious and high quality. Premium liquors have no surcharge. Hydrotherapy/Sauna and Massage in the Okom spa were excellent. Will definitely go back again!

Pre Christmas holiday
Rebecca M,
Thu Dec 13 01:49:46 EST 2018
We would like to thank everyone at the Reef28 for making our stay amazing. We will be back next year for sure. Staff are so helpful and our room was always spotlessly clean. Thanks so much to you all x

My Bday Trip
DayTrip54670259594, New York City, New York
Wed Dec 12 06:20:35 EST 2018
Staff was very helpful and knowledgeable. Anna was the best!! She helped me with everything. The spa is a must especially the hydrotherapy. We love the buffet breakfast. Great location!! ALso have access to the sisters location as well.

Great for City Experience
Kristy X, Costa Mesa, California
Tue Dec 11 10:54:05 EST 2018
I typically stay at larger resorts on travels to Mexico, and I would describe Reef 28 as a beautiful, newer boutique hotel with all-inclusive food and drink. Their rooftop pool area is beautiful and faces the beach - hence why guests from other local hotels come in to rent chairs and cabanas. Their service was wonderful, beginning with our mimosa welcome tour by Moche who is amazing (happy birthday love!). Our meals at Cachito were so wonderful, and Henry made our experience exquisite every time (also shout out to Sergio). El Asiatico was decent, and the breakfast buffet is what you would expect - a lot of fresh fruit, eggs cooked to order, and other typical sides. I appreciated being close to other local restaurants (try the breakfast at Mamitas on the beach), but it was pretty loud until 3AM or so being so close to other local bars. The bar service and rooftop poolside service was quick and attentive (thanks Angel and Ricardo!). Rooms are clean, the hotel is beautiful, and I deeply regret not booking a service at their gorgeous spa. Since our weather was raining off and on, we did not take advantage of the shuttle that takes you to their 2 sister properties (heard Playacar's beach was the best). I did enjoy the trip and service and would return again for the amazing price I paid and to see my friend Henry again.

Th reef
Amardeep B,
Sun Dec 09 18:19:46 EST 2018
Best place to visit.. Specialy the service is amazing.. Thank you so much to make my trip the best. Roof top I would definitely say the best. Also get enjoy the sister properties .. Mario, zuriel, rahul..



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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