Cancun

The Grand at Moon Palace Cancun


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2018 Exceptional Values
Extra Value: Receive up to a $1500 in Resort Credit (booking dates, travel dates, duration & usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply - see applebeachbrides.com.
Honeymoon: Honeymoon dinner and one breakfast in bed (reservations required; restrictions apply).
Family: Two kids 12 and under Stay, Play, and Eat Free (valid 6/01-12/23/18)!

Enjoy exquisite luxury in Cancun! The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment.

Luxurious rooms boast Free WiFi, a daily refreshed mini-bar, liquor dispenser, bathrobes, slippers, turndown service, and a pillow menu. Also, relax in style in your very own double whirlpool tub!

The ten restaurants offer exquisite dining. Sample cuisine from all over the world! Choose from French, Asian, Lebanese, Peruvian, Mexican, Italian...the list goes on! Casual snacks are served during the day by the pool and at the beach club. Teens can enjoy pizza at the Teens Arcade. Meanwhile, adults will enjoy beverage service at the swim-up bars!

Entertainment is never in short supply at The Grand at Moon Palace Cancun! Get your heart pumping in the fitness center or try a yoga, Pilates, or TRX class. Daily activities are held out by the pool and the nightly shows are captivating! Kids have their own water adventure area and playroom!

Find more information about Palace Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The resort is located just 10 minutes away from the Cancun International Airport and 20 minutes from downtown Cancun.
Address:
Cancun


MX
Fax: 011 (52 998) 881-6001
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 7

Swim-up Bar
Golf: ON-SITE
The resort offers a profesionally designed golf course peacefully nestled in beautiful surroundings. It offers 27 holes that meander through lakes and jungles.
Holes: 27
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Other Sports: Water park
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort offers luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, an indulgent spa, complimentary Wi-Fi, unlimited local and long distance alls to the continental U.S. and Canada, as well as nightly and wo
Total Rooms: 1316
Year Opened: 2017 Credit Cards:
ROOM TYPES
2 BEDROOM PRESIDENTIAL SUITE
1 Bedroom with king size bed & private bath w/ shower only. 1 Bedroom with double beds, Double Whirlpool Tub, In Room Wine & private bath w/ shower only. Terrace, Living Room, Dining & Bar Area, Liquor Dispenser, Mini Bar, Bathrobes & Slippers
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GRAND FAMILY DELUXE
Two connecting Superior Deluxe rooms. One room with king bed and connecting room with 2 dbl beds. Offers same amenities as other categories with the addition of special child/family amenities. Category is only available for families traveling w/ children.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GRAND DELUXE GARDEN VIEW
Offers a whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, seating area, daily refreshed minibar, A/C, telephone, Smart TV, alarm clock w/iPod® dock, 24-hour room service, wireless internet and more. 1 king or 2 dbl beds
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GRAND DELUXE RESORT VIEW
Offers a whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, seating area, daily refreshed minibar, A/C, telephone, Smart TV, alarm clock w/iPod® dock, 24-hour room service, wireless internet and more. 1 king or 2 dbl beds
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GRAND SWIMUP SUITE
Offers a whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, seating area, daily refreshed minibar, A/C, telephone, Smart TV, alarm clock w/iPod® dock, 24-hour rm service, wireless internet and more. Garden or Resort View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
exclusive beach bag (one per room, per stay) and pillow menu
DINING
The Grand at Moon Palace Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at The Grand at Moon Palace Cancun:
Lebanese Restaurant - Located in the central lobby. Serves breakfast, lunch & dinner. Buffet.
Caribbean Restaurant - Located between bldg. 85 & 87, next to Caribbean pool. Serves a buffet breakfast and lunch; and an a-la-carte dinner.
Swim-up Bar - Located in front of the Caribbean Restaurant. Open from 9:00am - 5:00pm.
Buffet Restaurant - Located in the central lobby. Serves breakfast, lunch & dinner. Buffet.
Italian Restaurant - Located in the central lobby. Serves dinner only, a-la-carte.
Club - Located in the central lobby. Opened only on Friday, Saturday, Monday and Wednesday from 10:00pm - 3:00am (days & hours of operation are subject to change).
Peruvian Restaurant - Located in the central lobby (Next to bldg. 94 and wedding kiosk). Serves a buffet breakfast and lunch; and an a-la-carte dinner.
Lobby Bar - Located in the central lobby. Serves drinks and cocktails. Open from 9:00pm - 1:00am.
Steakhouse - Located in the central lobby. Serves dinner only, a-la-carte.
French Restaurant - Located in the central lobby. Serves dinner only, a-la-carte.
Mexican Restaurant - Serves a buffet breakfast and an a-la-carte dinner.
Asian Restaurant - Located in the central lobby. Serves dinner only, a-la-carte.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities are offered (for both children and adults).
Nightly Activities & Entertainment:
Nightly shows are offered.
CHILDREN'S PROGRAMS
Kids water adventure area. Playroom/Kids Experience (at water area).

TripAdvisor Web Reviews
Based on 27272reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Moon palace vacation
Dean D,
Mon Sep 24 20:16:02 EDT 2018
Me and my girlfriend stayed at moon palace resort in Cancun in September for 10 nights and we have to say this place is fantastic we have never come across such a beautiful hotel and the staff are amazing. The waiters and servers in the international buffet in the Nizuc are outstanding especially Edwin Itza, Jaime Garcia and Eliel Sanchez. They went above and beyond to provide outstanding service, they were incredible and extremely professional in their service. We would definitely come return next year the standard of service, food, spa , facilities and hospitality was incredible and we thoroughly enjoyed our stay here.

Dinner at The Gondola moon palace
Daniel L,
Mon Sep 24 18:19:37 EDT 2018
My wife and I chose to have dinner here at the Gondola and were immediately greeted by our server Armando Messa and his assistant Diana. On our first night here we weren’t very hungry so we just had a salad and soup. Armando was very professional and nice. He offered for us to come back on another night so that he could prepare a special meal for us on our honeymoon. So here we are a couple days later and Armando not only remembered us, he cooked us the special dinner that he promised. He and the managers Roman and Wendy went above and beyond to decorate our table. Armando brought us specialty drinks that he invented — we dubbed them, “The Armando” and they were delicious. After that he literally cooked us our pasta table side. Right in front of us, so we could see the entire thing. It was awesome. Not only that, it tasted phenomenal. Best Italian dinner I’ve ever had. Oh, and they ended the evening for us with a special dessert. The service all around was top knotch and we will not hesitate to come back again. Definitely ask for Armando if you come here, you will not be disappointed. I would give 10 stars if I could.

Brazilian steakhouse
Scott C,
Mon Sep 24 18:19:31 EDT 2018
Excellent food, great choice. Staff are extremely attentive, definitely be back. Alan and Hugo were our servers and were very friendly. It was a lovely dining experience, we were made to feel very welcome and anything we wanted was provided. Will definitely be back

Romantic Dinner
eleslie2018, Tampa, Florida
Mon Sep 24 18:12:21 EDT 2018
The dinner was superb and the service from Pablo, Johnny, and Eduardo at Moon Palace Nizuc made for a night that we will never forget! A wonderful romantic dinner for our anniversary celebrating 29 years we were so lucky to have them as our servers.

Victoria Rules As Queen of La Tratoria
Splink01,
Mon Sep 24 18:06:06 EDT 2018
Victoria was the best manager ever! She was so professional and the food was absolutely amazing! I had Elyse lamb, a fine wine and a creative cream soup. The high point was a tiramisu martini. That just wouldn’t stop! We will be back for sure!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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