Cancun

The Grand at Moon Palace Cancun


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All Inclusive    

2018 Exceptional Values
Extra Value: Receive up to a $1500 in Resort Credit (booking dates, travel dates, duration & usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply - see applebeachbrides.com.
Honeymoon: Honeymoon dinner and one breakfast in bed (reservations required; restrictions apply).
Family: Two kids 12 and under Stay, Play, and Eat Free (valid 6/01-12/23/18)!

2019 Exceptional Values
Extra Value:
Receive up to a $1500 Resort Credit (booking dates, travel dates, duration, and usage restrictions may apply).
Free Symbolic Weddings: Restrictions apply. See applebeachbrides.com.
Honeymoon: Bottle of sparkling wine, mini-cake, honeymoon dinner at select restaurants, two T-shirts, and breakfast in bed (reservations required; minimum 3 night stay).
Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply).

Enjoy exquisite luxury in Cancun! The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment.

Luxurious rooms boast Free WiFi, a daily refreshed mini-bar, liquor dispenser, bathrobes, slippers, turndown service, and a pillow menu. Also, relax in style in your very own double whirlpool tub!

The ten restaurants offer exquisite dining. Sample cuisine from all over the world! Choose from French, Asian, Lebanese, Peruvian, Mexican, Italian...the list goes on! Casual snacks are served during the day by the pool and at the beach club. Teens can enjoy pizza at the Teens Arcade. Meanwhile, adults will enjoy beverage service at the swim-up bars!

Entertainment is never in short supply at The Grand at Moon Palace Cancun! Get your heart pumping in the fitness center or try a yoga, Pilates, or TRX class. Daily activities are held out by the pool and the nightly shows are captivating! Kids have their own water adventure area and playroom!

Find more information about Palace Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The resort is located just 10 minutes away from the Cancun International Airport and 20 minutes from downtown Cancun.
Address:
Cancun


MX
Fax: 011 (52 998) 881-6001
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 7

Swim-up Bar
Golf: ON-SITE
The resort offers a profesionally designed golf course peacefully nestled in beautiful surroundings. It offers 27 holes that meander through lakes and jungles.
Holes: 27
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Other Sports: Water park
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort offers luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, an indulgent spa, complimentary Wi-Fi, unlimited local and long distance alls to the continental U.S. and Canada, as well as nightly and wo
Total Rooms: 1316
Year Opened: 2017 Credit Cards:
ROOM TYPES
GRAND SWIMUP SUITE
Offers a whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, seating area, daily refreshed minibar, A/C, telephone, Smart TV, alarm clock w/iPod® dock, 24-hour rm service, wireless internet and more. Garden or Resort View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
1 Bedroom with king size bed & private bath w/ shower only. 1 Bedroom with double beds, Double Whirlpool Tub, In Room Wine & private bath w/ shower only. Terrace, Living Room, Dining & Bar Area, Liquor Dispenser, Mini Bar, Bathrobes & Slippers
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GRAND FAMILY DELUXE
Two connecting Superior Deluxe rooms. One room with king bed and connecting room with 2 dbl beds. Offers same amenities as other categories with the addition of special child/family amenities. Category is only available for families traveling w/ children.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GRAND DELUXE GARDEN VIEW
Offers a whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, seating area, daily refreshed minibar, A/C, telephone, Smart TV, alarm clock w/iPod® dock, 24-hour room service, wireless internet and more. 1 king or 2 dbl beds
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GRAND DELUXE RESORT VIEW
Offers a whirlpool tub, private bath with shower, balcony with chaise lounge, table & chairs, seating area, daily refreshed minibar, A/C, telephone, Smart TV, alarm clock w/iPod® dock, 24-hour room service, wireless internet and more. 1 king or 2 dbl beds
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
exclusive beach bag (one per room, per stay) and pillow menu
DINING
The Grand at Moon Palace Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at The Grand at Moon Palace Cancun:
Steakhouse - Located in the central lobby. Serves dinner only, a-la-carte.
French Restaurant - Located in the central lobby. Serves dinner only, a-la-carte.
Mexican Restaurant - Serves a buffet breakfast and an a-la-carte dinner.
Asian Restaurant - Located in the central lobby. Serves dinner only, a-la-carte.
Lebanese Restaurant - Located in the central lobby. Serves breakfast, lunch & dinner. Buffet.
Caribbean Restaurant - Located between bldg. 85 & 87, next to Caribbean pool. Serves a buffet breakfast and lunch; and an a-la-carte dinner.
Swim-up Bar - Located in front of the Caribbean Restaurant. Open from 9:00am - 5:00pm.
Buffet Restaurant - Located in the central lobby. Serves breakfast, lunch & dinner. Buffet.
Italian Restaurant - Located in the central lobby. Serves dinner only, a-la-carte.
Club - Located in the central lobby. Opened only on Friday, Saturday, Monday and Wednesday from 10:00pm - 3:00am (days & hours of operation are subject to change).
Peruvian Restaurant - Located in the central lobby (Next to bldg. 94 and wedding kiosk). Serves a buffet breakfast and lunch; and an a-la-carte dinner.
Lobby Bar - Located in the central lobby. Serves drinks and cocktails. Open from 9:00pm - 1:00am.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities are offered (for both children and adults).
Nightly Activities & Entertainment:
Nightly shows are offered.
CHILDREN'S PROGRAMS
Kids water adventure area. Playroom/Kids Experience (at water area).

TripAdvisor Web Reviews
Based on 29777reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
EDUARDO AND TEAM - AMAZING!!!!!!!!!
hilarys592, Runcorn, United Kingdom
Thu Dec 13 23:09:04 EST 2018
our experience from the driver of the individual taxi transfer offering us water or beer for the journey from the airport, the bellboys offering a warm towel and flower at reception, meeting eduardo and his amazing team in the restaurants - WOW food was out of this world!!!!! - server who wouldn't accept our praises without mentioning his fantastic colleagues who assist him, omelette man, coffee shop team, maids, gardeners, crazy golf man, entertainment team, and Alfonso waiter at poolbar = they all gave us CONSTANT OUTSTANDING PERSONAL service. defo visit MOMO Emma, Julio, Gondola - Freeda. All amazing, Captain Lorenzol Pier 8 - he ordered for us cos we unsure - fantastic experience.

Relaxing and beautiful
ercovina, Covina, California
Thu Dec 13 17:28:02 EST 2018
This hotel is an all inclusive resort. Very clean and beautiful. Personnel/workers are very friendly and most speak English. Lots of places to eat which includes Italian, Mexican, Brazilian, steakhouse and Japanese restaurants. Pizza, hamburgers, chicken wings, hamburgers, ceviche, and drinks by the pool. 17 pools, teen video lounge. Lots more to do. Very safe hotel. We visited the Corporales Restaurant tonight. We were greeted by Angelica ver pleasant host and our waiter Cornelio was very knowledgeable about wines, main dishes and desserts. Very good food, he even made us guacamole at our table. Just very family oriented personnel. Also ask about the flaming bananas with brandy, delicious. You get more than your money’s worth at Moon Palace.

Special Romantic Dinner
Loz0, Liverpool, United Kingdom
Thu Dec 13 17:12:36 EST 2018
This is our First visit to Pier 8, Fabulous service from Felipe Mesia and the wonderful Captain Lorenzo! We had the Shrimp Cocktail which was prepared fresh, whilst I had the Mixed Peruvian starter which was to die for but we saved the best to last which was the Mixed Seafood Grill!

Dinner at Caporales Mexican Restaurant at Moon Palace hotel
2018marcus,
Thu Dec 13 16:15:50 EST 2018
Absolutely fabulous restaurant. The food was 1st class & the service was amazing. We were served by Cornelio & Katy who were so very helpful with suggestions & information on the various dishes. They went out if their way to ensure that our experience was the best it could possibly be & with such genuine warmth & enthusiasm. Must also say thank you to Yair. Fantastic food & service that was thoroughly enjoyed. Thank you so very much for your kind hospitality & outstanding service. Very best regards Michelle & Marcus (block 92, 351 on 13.12.2018)

Best Vacation Ever!
KatiRose2016, Bismarck, North Dakota
Thu Dec 13 15:36:58 EST 2018
We just came back from 9 nights at the Moon Palace in Cancun. It was amazing to say the least! Go see Alejandro at La Tratorria. Server David, and Chef Cristian will make sure you don't leave disappointed! Ernesto and his ice cream cart at the Sunrise Lobby is AMAZING! Arturo and Gaspar at the Sunrise swim up bar serve the best drinks! For breakfast, you can't beat Rudy and Julio at Gondola at Sunrise. The entertainment staff at Sunrise were the best! Rodrigo and Alexander will keep you on your toes!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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