Puerto Rico

The Condado Plaza Hilton


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Lavish comforts of a modern resort are artfully merged with the colorful and effervescent magic of the island of Puerto Rico. Immerse yourself in flawless service and the high-tech atmosphere conducive to providing an inspired setting for leisure travelers.

The unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering beach. This stunning resort offers an ideal experience - elegant event venues, three refreshing pools, and a vibrant nightlife. Surrender to the lure of this oceanfront paradise.

Boasting a breathtaking beachfront location, this resort offers the ideal setting for an island getaway with endless choices in entertainment and relaxation. Lounge by the serene saltwater pool complete with an ocean view. Keep up your workout routine in the state-of-the-art fitness center. Test your skill on the tennis court. Slowly paddle a kayak in the quiet lagoon.

Enjoy a wide variety of delicious dining choices. Delight in the fine cuisine at one of four internationally flavored restaurants, ranging from casual to elegant. Sample sumptuous international dishes in a casual atmosphere at Cafe Caribe, complete with an ice cream parlor or try contemporary Asian cuisine at Eight Noodle Bar. The hotel also offers two bars, serving refreshing drinks all day and night. There is even a Starbucks on site.
HOTEL LOCATION
This hotel is located in the magnificent Condado section of San Juan. It is surrounded by the ocean and a lagoon, and is centrally located near shopping and restaurants. The airport is eight miles (10 minutes) away.
Address: 999 ASHFORD AVE
SAN JUAN
SJ

PR
Local Phone: 787-721-1000
Toll Free Phone: 866-317-8934
Fax: 787-728-1260
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking($)
Shopping Mall Nearby (15 minutes)
Pools
Number of Pools: 3
Outdoor Pools: 3     
There are three oceanside swimming pools (including a laguna side pool).
Golf: NEARBY
Located offsite at the El Conquistador (sister property: apprx. 1 hour & 15 minutes.
Stunning par 72 Arthur Hills Golf Course.
Holes: 18
Green Fees: $100-$165
Cart Fee: $25
Club Rental Fees: $35-$60
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: $7.00
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Raquetball: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Condado Plaza Hilton is a traditional resort hotel with a marble lobby and fish aquarium. This 10-story beachfront resort offers a total of 570 air-conditioned rooms, each with two doubles or one king bed. The Condado Plaza Hilton features six restaurants, a nightclub, a variety of lounges, three oceanside swimming pools (including a laguna side pool), two tennis courts, a water sports center, fitness center and Camp Taino Kids Club. Beach: There is an intimate beach located by the poolside with no threat of riptides. Check-in: 4:00pm
Check-out: 12:00pm
Total Rooms: 570
Year Opened: 1962 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
KING JUNIOR SUITE WITH BALCONY
Junior suite offers one king bed with a balcony. it is 376 square feet in size and has a living area.
1 King Bed Rollaways Available, Rollaway Charge:Complimentary.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
OCEAN VIEW QUEEN
Enjoy views of the bay and city skyline and great amenities, including a large balcony, ergonomic chair and workstation. Size is 290 square feet. Located in Laguna and Ocean Tower. Private balcony with bay views.
2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
OCEAN VIEW KING
Upgrade your view to the overlook the bay and the city skyline. Rooms feature a rangeof amenities, an ergonomic chair and workstation. Size is 277 square feet. Located in Laguna and Ocean Towers. Private balcony with bay views.
1 King Bed Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
BAY VIEW QUEEN
This 390 square feet premium room with two queen sized beds. Admire panoramic ocean views from the comfort of the large private balcony. Unwind in the sitting area and enjoy premium-cable channels and in-room movies on the 32-inch LCD TV.
2 Queen Beds Rollaways Available, Rollaway Charge:Complimentary.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
QUEEN JUNIOR SUITE W BALCONY
Junior suite offers queen bed with a balcony. it is 376 square feet in size and has a living area.
2 Queen Beds Other Amenities -
Kitchen
DELUXE QUEEN
Upgrade to a deluxe room and enjoy expansive bathroom, an ergonomic chair and large workstation. Size is 390 square feet. 2 queen-sized bed. Located in Ocean Tower. Private balcony with city views. Most rooms feature a private balcony.
2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
STANDARD QUEEN
290 square feet. Private balcony. Two double beds. Private balcony. Free WiFi.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DELUXE KING
Upgrade to a deluxe room and enjoy additional space, expansive bathroom, sitting area, an ergonomic chair and large workstation. Size is 418 square feet. One king-sized bed. Located in ocean Tower. Private balcony with city views.
1 King Bed Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
BAY VIEW KING
This 390 square feet premium room with King bed. Admire panoramic ocean views from the comfort of the large private balcony. Unwind in the sitting area and enjoy premium-cable channels and in-room movies on the 32-inch LCD TV.
1 King Bed Rollaways Available, Rollaway Charge:Complimentary.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
STANDARD KING
Feature a range of amenities, including a mini-fridge, coffee & tea maker, safety deposit box with interior recharge capability and 32-inch LCD TV. Size is 277 square feet, located in laguna tower, private balcony with city views.
1 King Bed Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe

OTHER INFO
Room Service (restrictions may apply)
DINING
There are 5 Restaurants at The Condado Plaza Hilton:
Strip House - Traditional American steak house, serving the Caribbean's most tender and juicy Angus beef, goose fat potatoes , Colorado lamb rack, fresh fish and and Maine lobster. Outrageous desserts!
Gusto Di Italian - For your favorite Italian cuisine, try Gusto de Italia a casual family restaurant open for lunch and dinner.
Starbucks - Providing freshly brewed coffee and light fare.
Aqua Bar & Grill - Located at pool area serving burgers, salads & sandwiches.
Eight Noodles Bar - Offering Chinese Cuisine as well as Japanese Sushi.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Two tennis courts, a watersports center, fitness center, and Camp Taino Kids Club.
Nightly Activities & Entertainment:
Nightclub
CHILDREN'S PROGRAMS

Babysitting Fee: $

TripAdvisor Web Reviews
Based on 4942reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Not even close to being ready again
Kujo96, Longwood, Florida
Sun Mar 25 22:32:44 EDT 2018
Understandably, PR is working very hard to recover from the horrible hurricanes. But trying to put regular leisure and families in a property that is still in disrepair is a bad idea. This hotel is filled with recovery workers (great job guys/gals). Not even close to ready for family travel.

Condado Hilton
rbeck67, Boston, Massachusetts
Sun Mar 25 17:02:17 EDT 2018
The hotel is being repaired, there is no restaurant (other than Dennys), there is no bar, the lobby is set up temporarily in the Mezzanine, my room was not cleaned after the first night, the TV did not work, the price was out of line for the value.

En route to Recovery
jayrodsan, Puerto Rico
Sun Mar 25 08:37:43 EDT 2018
Stayed in the property for two nights and the facilities are clearly in need of refurbishment; management's effort to get up to speed after the disaster is evident. BLUF: the pool bar os npt operational. The ocean terrace is off limits. Picayo is closed. Starbucks, lobby bar, the noodle place and Dennys are open. Rooms have hot watwer, A/C, TV and some ammenities. I am confident they will recover and get back to be one of the best hotels in San Juan.

Was told they had to room for me even with a confirmation number and deposit on room
Lora P,
Thu Mar 22 09:32:20 EDT 2018
I arrived to the hotel at about 6pm or so and was told that they did not have any rooms available, even though I had a confirmation number and had put a deposit down on my room. They never contacted me prior to my arrival to tell me about this, and only upon my arrival did they say they did not have a room for me and had reserved a room for me instead at the Holiday Inn. The manager apologized for the "inconvenience" but could not explain why no one from the hotel had attempted to contact me about this before my arrival. I am a single woman traveling alone and therefore do my research in advance regarding hotels I stay at; I was not given the opportunity to do this for the Holiday Inn. I re-booked my trip back to the states because there were no other hotels available in the area. While I was waiting for my cab to take me back to the airport, someone else had checked in directly behind me without issue. I am extremely disappointed in this treatment and recommend you think twice about booking here because a confirmation number and deposit on the room clearly doesn't mean you have a room waiting for you.

Comfortable. Lack of Maintenance
housedoc99,
Mon Mar 12 23:44:29 EDT 2018
Opportunity for Improvements. The in and out parking barricades were blocking the entry with no attendant on serval occasions. A few days the entry lane would be blocked which force you to back up in the aim street.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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