Hawaii-Oahu

THE ALII - Hilton Hawaiian Village


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Exceptional Value    
Please note that "Value" inclusions may have travel date, duration and/or room type restrictions.

2018 Exceptional Values
Family: Kids 17 and under Stay Free.

Hilton Hawaiian Village is Waikiki's only beachfront resort and sits on 22 lush tropical acres. It fronts the widest stretch of white sand beach and boasts the best swimming pools and waterslides in Waikiki. Beautiful manicured gardens, exotic wildlife and waterfalls, and priceless artwork are just some of the unique attributes of this famous resort.

The Hilton Hawaiian Village is made up of five magnificent towers nestled within the resort village. All 2,860 rooms have been designed for comfort and function. The beachfront Alii Tower is all about privacy, with its separate registration desk and exclusive concierge services. This newly renovated tower is the most exclusive tower, offering luxurious accommodations, exclusive services, enhanced in-room amenities, a private pool, terrace and whirlpool, a private fitness center with massage treatments rooms and sauna, and more.

You will find a full range of ocean activities that include surfing, snorkeling on the reef, stand-up paddle boarding, catamaran cruises, and the Atlantis Submarine rides. Or simply rent a beach chair and umbrella to unwind on the beach or Duke Kahanamoku Lagoon. Enjoy free daily cultural activities, the Waikiki Starlight Luau, and over 90 shops and services. To top off your experience, enjoy the fireworks show that takes place every Friday evening.

Experience a variety of restaurants, cafes, and lounges without having to leave the property. The resort's 18 eateries serve an extensive array of international fare. Whether you want to enjoy a family outing, romantic evening, or a sophisticated business dinner, a selection of oceanfront restaurants offer gourmet cuisine, elegance, and outstanding service.
HOTEL LOCATION
On the beach at Waikiki, 3 miles from downtown Honolulu, 20 minutes from Honolulu International Airport, 7 minute walk from the Hawaii Convention Center.
Address: 2005 KALIA ROAD
HONOLULU
HI

US
Local Phone: 808-949-4321
Toll Free Phone: 800-HILTONS
Fax: 808-951-5458
Website Address: www.hiltonhawaiianvillage.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Self $43 / Valet $50)
Physician on Call
Shopping Mall Nearby (On site)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
5 pools including Waikiki's largest Super Pool, and separate pools at THE ALII & Kalia Tower® . At our Super Pool, you'll enjoy over 10,000 square feet of splashingfun, just steps away from our beautiful beach!
Golf: NEARBY
Ala Wai Golf Course
Ala Wai, Koolau, Hawaii Kai, Hawaii Prince. Ala Wai is a Par 70 6,020 yard Bermuda Grass course. Koolau is a Par 72 set amidst a tropical rainforest and 3,000 ft cliffs. Hawaii Kai is a Par 72 with wide fairways,large greens and beautiful scenery.
Holes: 18
Green Fees: $ Varies
Cart Fee: $Varies
Club Rental Fees: $VARIES
Water Sports on Site
Paddle Boats: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Hilton Hawaiian Village's five guest towers offer a wide variety of elegantly appointed guest rooms and suites. THE ALII guests have dedicated concierge, private pool, fitness center and much more. Guests in THE ALII enjoy exclusive check-in with dedicated concierge and doorman. Private pool, sun deck, whirlpool & fitness center. Daily newspaper and tropical fruit upon arrival. Beach: The property is situated on 22 acres of beautiful palm-lined white sand beachfront. Guests can enjoy unique beach activities, rent beach chairs, umbrellas or other beach equipment such as surfboards or aqua cycles at the Waikiki Beach Activities stand. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 2860
Year Opened: 1956 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, "JCB, Carte Blanche"
HOTEL RESTRICTIONS
Daily Resort fee of $41.88 is added to guest folio. Paid directly to hotel in resort.
ROOM TYPES
ALII TWR - OCEAN VW - ALOHA A
ALOHA rates - all the amenities of and ALII TWR OCEAN VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR-CRNR OCF ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - CORNER OCEANFRONT are included.
Other Amenities -
ALII TWR RESORT VW ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - RESORT VIEW room are included.
Other Amenities -
ALII TWR 1BD STE - ALOHA A
ALOHA rates - All the amenities of the ALII TOWER 1BD JRSTE OCEAN VW but at a discounted rates. Available at limited times during the year. Not combinable with other promotions.
Other Amenities -
ALII TWR-PART OCEAN PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - PART OCEAN VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TOWER 1BD SUITE
1-bedroom suite located in the Alii Tower. Separate sitting / sleeping areas and extra large furnished lanai offering views of Diamond Head, the blue Pacific and Waikiki coastline.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR 1BD SUITE PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TOWER 1BD SUITE.
Other Amenities -
ALII TOWER 1BD SUITE ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of the ALII TWR 1BD SUITE are included.
Other Amenities -
ALII TWR-OCEANFRONT - ALOHA A
ALOHA rates - all the amenities of an ALII TWR OCEANFRONT room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - PART OCEAN VIEW
PARTIAL OCEAN VIEW room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR - OCEAN VW - PROMO
PROMO room -- Exclusive rate promotion. All the amenities of an ALII TOWER OCEAN VIEW room but offered at a discounted price. Available for a limited time.
Other Amenities -
ALII TWR 1BD STE PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TOWER 1BD SUITE.
Other Amenities -
ALII TWR RESORT VIEW PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - RESORT VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR 1BD SUITE ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - 1BD SUITE are included.
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - CORNER OCEANFRONT room.
Other Amenities -
ALII TWR-PART OCEAN VW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR PARTIAL OCEAN VIEW. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - RESORT VIEW
RESORT VIEW room in Alii Tower. Amenities include dedicated concierge & doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR-CRNR OCF ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - CORNER OCEANFRONT room are included.
Other Amenities -
ALII TWR CRNR OCF PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - CORNER OCEANFRONT room.
Other Amenities -
ALII TWR - RESORT VW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR RESORT VIEW room. Paradise Made Simple rooms are room only rates, available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - OCEANFRONT - PROMO
PROMO room -- Exclusive rate promotion. All the amenities of an ALII TOWER OCEANFRONT room but offered at a discounted price. Available for a limited time.
Other Amenities -
ALII TWR PART OCEAN ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - PART OCEAN VIEW are included.
Other Amenities -
ALII TWR OCEAN VW ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - OCEAN VIEW room are included.
Other Amenities -
ALII TWR PART OCN HONEYMOON-HR
HONEYMOON PKG - - Includes an upgrade to an OCEAN VW room, coupons for two tropical drinks, coupons for the Starlight Luau and the daily resort charge is waived.
Other Amenities -
ALII TWR-PART OCEAN PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - PART OCEAN VIEW room.
Other Amenities -
ALII TWR OCNFRONT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - OCEANFRONT, are still included.
Other Amenities -
ALII TWR RESORT VIEW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - RESORT VIEW room.
Other Amenities -
ALII TWR OCEANFRONT ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - OCEANFRONT room are included.
Other Amenities -
ALII TWR OCEAN VW PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - OCEAN VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR VLG/GDN TRIPLE VALUE
HONEYMOON PKG - - Includes an upgrade to PARTIAL OCEAN VW room, coupons for two tropical drinks, coupons for the Starlight Luau and the daily resort charge is waived.
Other Amenities -
ALII TWR RESORT VW ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - RESORT VIEW are included.
Other Amenities -
ALII TWR RESORT PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - RESORT VIEW room.
Other Amenities -
ALII TWR-PART OCEAN - ALOHA A
ALOHA rates - all the amenities of and ALII TWR PART OCEAN VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - OCEAN VIEW
OCEAN VIEW room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR 1BD STE PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the amenties associated with ALII TOWER 1BD SUITE, are still included.
Other Amenities -
ALII TWR OCNFRONT PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - OCEANFRONT room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR - CORNER OCEANFRONT
OCEANFRONT CORNER oom in Alii Tower with unobstructed ocean views. Amenities include dedicated concierge and doorman, private pool & sun deck ,private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR - OCEAN VIEW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR OCEAN VIEW room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - RESORT VW - ALOHA A
ALOHA rates - all the amenities of and ALII TWR RESORT VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - OCEANFRONT
OCEANFRONT room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR -PART OCEAN- HONEY H
HONEYMOON PKG - - all the amenities of the ALII TWR PART OCEAN VW room. Rates reflect and upgrade from Resort View room, coupons for two tropical drinks, Starlight Luau for two and the daily resort charge is waived.
Other Amenities -
ALII TWR - RESORT VW - PROMO
PROMO room -- Exclusive rate promotion. All the amenities of an ALII TOWER RESORT VIEW room but offered at a discounted price. Available for a limited time.
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - CORNER OCEANFRONT, are still included.
Other Amenities -
ALII TWR 1BD SUITE PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of the ALLI TOWER 1BD SUITE, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR - OCEANFRONT - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR OCEANFRONT room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR-RESORT VW - HONEY H
HONEYMOON PACKAGE - all the amenities of ALII TWR RESORT VIEW room plus a bottle of sparkling wine, two golden circle passes to the Starlight Luau and drink coupons. Resort Fee is also included in pricing.
Other Amenities -
ALII TWR OCN VW PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - OCEAN VIEW, are still included.
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - CORNER OCEANFRONT room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR OCEAN VW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - OCEAN VIEW room.
Other Amenities -
ALII TWR 1BD SUITE - PMS-P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR 1BD JRSTE OCEAN VW. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR OCEAN VW ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - OCEAN VIEW are included.
Other Amenities -
ALII TWR-PART OCEAN PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - PART OCEAN VIEW, are still included.
Other Amenities -
ALII TWR OCN VW PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - OCEAN VIEW room.
Other Amenities -
ALII TWR OCNFRONT PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - OCEANFRONT room.
Other Amenities -
ALII TWR PART OCEAN ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - PART OCEAN VIEW room are included.
Other Amenities -
ALII TWR-CRNR OCNFRONT ALOHA A
ALOHA rates - all the amenities of an ALII TWR CORNER OCEANFRONT room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR OCEANFRONT ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - OCEANFRONT are included.
Other Amenities -
ALII TWR CRNR OCEANFRONT PMS-P
PMS - PARADISE MADE SIMPLE. Rate reductions on ALII TWR CORNER OCEANFRONT room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR RESORT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - RESORT VIEW, are still included.
Other Amenities -
ALII TWR OCNFRONT PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - OCEANFRONT room.
Other Amenities -
ALII TWR-PART OCEAN VW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - PART OCEAN VIEW room.
Other Amenities -

OTHER INFO
Roll aways $35 / nightly
ADA compliant rooms available.
Cribs available - complimentary
DINING
There are 12 Restaurants at THE ALII - Hilton Hawaiian Village:
CJ'S New York Style Deli - Stop by at CJ's New York Style Delicatessen for breakfast, lunch or dinner with tasty grilled sandwiches, burgers, fresh salads, soups and desserts.
Tropics Bar & Grill - The perfect place to experience authentic Hawaiian beach cuisine for breakfast, lunch and dinner. Join us for live music every evening and watch the beautiful Waikiki sunsets.
Fresh Connection - Fast. Fresh. First In Line! Order Breakfast, Lunch or Dinner and it will be ready for you to pick up at Fresh Connection. Take out or have your meal delivered directly to your room (breakfst & dinner only).
Rainbow Lanai - Enjoy a bountiful breakfast buffet daily at Rainbow Lanai. With views of Waikiki's clear blue waters this beautiful, casual dining restaurant is perfect for leisurely, family-friendly dining.
Hau Tree Bar - This casual, beachside bar sits adjacent to Waikiki's best beach and serves cocktails and light snacks daily.
Pronto Pickle/Pronto Pickle II - Located in Ali'i Tower next to the Super Pool & at Paradise Pool, these grab & go eateries offer sandwiches, salads, snacks, drinks and more. The perfect place to grab a quick bite while hanging out at the pool or beach.
Benihana - Enjoy the services of a personal chef, choreographed entertainment, ocean-fresh shrimp & lobster tails, juicy USDA prime steaks, tender chicken and fresh vegetables on a hibachi table.
Round Table Pizza - Open daily from 11am 'til midnight. Round Table Pizza offers traditional and gourmet pizzas and all your favorite live sports via satellite television.
Fresco Italian Restaurant - Enjoy Italian fusion-style cuisine prepared with fresh ingredients & island flavors. Great tasting seafood, pastas, and steaks & fine wine. Perfect for families, friends, couples, singles and large parties.
Hatsuhana - Enjoy Hatsuhana's assortment of unique Japanese delicacies created with seasonal ingredients by our master chefs.
Bali Steak & Seafood - Located in the Rainbow Tower, offers fine dining in a relaxed setting, with succulent steaks & seafood in an open air setting just steps from Waikiki Beach and the rolling ocean.
Tapa Bar - An open-air bar adjacent to the Tapa pool, serving muffins, bagels, deli sandwiches, refreshing salads and full cocktail service.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activities located nearby: Fishing, Sunfish Sailing, Bicycles, Hobie Cats, Snorkeling
Nightly Activities & Entertainment:
Aloha Friday, Torch Lighting Ceremony, Music, Contemporary Entertainment.
CHILDREN'S PROGRAMS
Enjoy a variety of daily free activities, or kids ages 5 to 12 can join the daily Camp Penguin, featuring fun-filled half-day and full-day programs. Includes lunch.
Applicable Ages: 5 to 12 years old.
Program Fees: Fee varies.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Available for fee.
Advance Notice for Babysitting: Yes

TripAdvisor Web Reviews
Based on 15902reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Do not stay here....
BYRONE B.
Dec 20 2015
I have a laundry list of reasons why I would not recommend this hotel to anyone I know. The main reason is poor hotel facilities and customer service. Spend your hard earned money somewhere else.
Customer Rating: 

TEST
Spacious Accommodations
RONALD K.
Oct 08 2013
The Hilton Hawaiian Village is a wonderful resort and we thoroughly enjoyed our stay. Many people choose to stay on Maui or Kauai for their isolation, however we really enjoy the proximity to both shopping, dining options, and activities. The Hilton offers several things which we consider to be essential; beach, space, and service. Beach - The beach at the Hilton is amazing and huge. Plenty of room for umbrellas, chairs, and lots of room to swim. It's definitely one of the largest beach areas in Waikiki. Space - The Hilton is a massive resort complex, and it feels like it. The benefit of this is that you don't have buildings right on top of each other like the rest of Waikiki. Multiple towers offer multiple price ranges, but I'd definitely upgrade to an oceanview as it's worth it. There is plenty of room to walk around and enjoy the resort. Service - This is where the Hilton excels. Everywhere you go, you are welcomed with the Aloha spirit. From housekeeping to front desk to valets - everyone greets you with a smile and a warm Aloha. A few other notes; 1. Some people complain about the amount of children. If that's a concern, then perhaps you should consider your hotel/destination selection more closely. Hawaii is one of the top family destinations in the world. If you don't want kids running around your hotel, go to Kauai or rent a house. The Hilton is one of the most family friendly resorts around and with multiple pools and programs for kids. That being said, we had no issue capturing our own quiet private moments. 2. While there are a lot of shops and restaurants at the village, they are overpriced for what they offer. Unless money is no object, you'll likely want to walk to one of the nearby locations for meals and drinks. There are a lack of bars in my opinion as well (we often found the 2nd floor bar in Ali'i to be closed). However, there are two ABC stores on site that offer affordable options for snacks, sandwiches, and alcohol. 3. We stayed in the Ali'i Tower and the amenities were great. Private pool on the 2nd floor (best location for fireworks), complimentary DVD rentals, complimentary pc/printing access, weekend happy hour with snacks. 4. Activities. We booked a turtle cove snorkel trip that departed right from the resort. Port Waikiki Cruises. This was an awesome, affordable, adventure that I'd highly encourage. 5. The shuttle drop-off and pickup for tours isn't the best location. When we arrived from the airport, we were disappointed that we weren't welcomed to the resort. It's a vastly different experience than arriving at the main lobby. Unrelated to the resort - avoid the trolley! We attempted to use the trolley one day and wasted half a day waiting for the overpriced experience.
Customer Rating: 

TEST
Beautiful no street crossing required
LINDA J.
Aug 09 2011
The view was incredible and we were right on the beach. Everyone at the other resorts had to travel through the streets and traffic of Waikiki to get to the beach. We just exited the elevator, walked through the lobby, and we were there. The view from our veranda looked fake in the pictures but it was all real and ALL BEAUTIFUL!
Customer Rating: 

TEST
Awesome
RICHARD O.
Jun 21 2011
The Hilton was awesome! We loved the resort! Our room was clean, our view was perfect, and the service was outstanding!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Family holiday bucket list
MS_Xi_and_MR_Z, Gold Coast, Australia
Wed Apr 25 01:41:46 EDT 2018
Me and husband took our 2 and half years old daughter for this trip, we fly from Brisbane to Honolulu by Hawaiian Airline, originally bought our economy air fair but thought that it was a overnight flight we upgraded to Premium seats for about 500 US dollars. It does give more leg room but for baby like over 11kg you might want to get business seat next time, as there was no where for baby to sleep flat, we try to put her on the floor which is our leg room, where flight was safe and everyone was nearly asleep, and you see this flight attendant comes in and tell you very rudely that they are going to record your name on their book for not wearing seat belt for baby. Anyway got to Honolulu and booked the shuttle bus there for return trip to hotel, it’s $8 single trip for one adult and baby travel free on lap. Hotel was very busy during day time, queuing a long way to check in, paid the security bond and $37 US Dollar per night stay on credit card and got put into a third floor king bed corner room with water views, should have requested a higher floor as upgrade. My advise is next time should book some other hotel instead, I mean I am happy with what it is, you know, about 500 dollars per night and you just get this normal hotel room which has settings and bathrooms over 15 years old and, basically if only for a short holiday with a lot to do, shopping in day time and we really just sleep and shower in there. Should have booked a newer hotel. Our room rates is already that high but it does cost extra $40 per person if you want to have breakfast in hotel. They really do it differently there in US, which in Australia stay in hotel means no extra resort fees and breakfast inclusive. Anyway we shopping for about few days in the nearby Alo Moana shopping centre, it says the biggest open air shopping center in the world, very impressive and nice place for shopping. Will definitely return for this shopping point. went to the Hilton Luao exotic dancing buffet dinner, which is highly recommended and we bought the Gold seating which you get closer view of the show and husband got invited to the later show by the dancers, was a very happy night. Went to the day trip of Pearl Harbour tour, and the north shore tour, I mean please if you know the surroundings just rent a car, we are absolutely first time so go on the tours for not getting lost, but it cost less if you good at driving, the north shore shrimps are very yummy, and Dole plantation ice cream is the best I have had in my life yet. Hilton group will invite you to a Hilton Grand Vacation appointment for introducing their promotional program, for help you save dollars off your tours, it is good to discover, and very interesting sales staff, we did not end up buying the time share from them, as we have no money allowance after this trip, but for the regular travelers this is a good idea, it is the holiday apartment share of 7 night per year in the Grand Islander building, which they have just built and has superb views and newest fittings. If not considering the flight cost we might just went ahead. Thank you all for the good work. We have done the Hawaii trip and looking forward to come back about 5 years time.

Wonderful resort and perfect for families
lizapapa78, Melbourne, Australia
Tue Apr 24 22:44:37 EDT 2018
We were very fortunate to receive an upgrade to a Suite in the Rainbow tower with ocean views as original booking was just a Resort standard view. We arrived very early at the hotel ie 7am and were told in order to check in early we could pay $75. We didn't want to do this so we walked around the resort and had breakfast. At 1030am we went back to Reception and my son mentioned it was his bday so thats when they really tried to accommodate for us. The room was really lovely and spacious. Perfect size for 2 adults and 2 young kids. We loved the resort and took advantage of all the restaurants and amenities available. The lagoon was nice and relaxing. So many pools to choose from. The one criticism that I do have is that the pools were freezing!!!! These need to be heated especially as the weather was around 24-25 degrees. So for that reason I couldn't enjoy the pools. We stayed at the Sheraton hotel as well during this holiday and their pool temperatures were perfect. Tropics Bar was lovely and fireworks were also good. If you want to dine at Tropics on Fri and weekends get there early as wait times are 45 mins to 1 hour at the 7pm-830pm mark. We loved our stay at this resort and highly recommend to families. The walk to Waikiki is 15-20mins so not too far.

5 Days in Hilton Hawaiian Village
ROKColorado, Arvada, Colorado
Tue Apr 24 20:20:17 EDT 2018
After making a reservation at a Hilton in San Francisco, the person on the phone offered us a "deal." Turned out to be a stay at the Hilton Hawaiian Village for a discount, but we had to listen to a offer to buy a time share. First off, the time share sales pitch was very low key. When I told them we prefer small hotels and don't go to the same place time and again, they cut us loose. The "Village" has everything you could want for a place to see and do things, including shopping. We however went all over the island in addition to spending time in the village. Lots of choices for places to eat. I swam and spend a few hours on the beach, otherwise, we were mobile. Spent a day at Pearl Harbor Historic Sites, well worth your time.

If Hell had a beach, it'd be Waikiki
Nate B, Marietta, Georgia
Tue Apr 24 15:57:12 EDT 2018
OK, that's a bit severe. Came here for a conference and didn't expect to like it, but it was worse than I feared. First the good - during my three night stay I interacted with dozens of hotel staff. They were, without exception, good to excellent - special thanks to Annie at the front desk. And the view towards Diamondhead was wonderful . I think the primary issue is the place is too big to manage and it has been "let go." One hour line to check in (thank goodness I had used the app to check in, so my line was short). 90 minute wait if you wanted a bellman to help you with luggage to the room. Lots of plastic cards to keep track of - two for towels (lose them and it's10$ each), room keys, "free" DVD rental card (good luck on availability). Rooms (Rainbow Tower) so tired - flaking paint, torn fabric in desk chair. Bathroom was reminiscent of an old Holiday Inn, not a $350 room. First night, 6 unsupervised little leaguers bouncing on the beds next door. Second night, someone inexplicably scraping furniture around above me - I think to move furniture out to the patio and then back in. 40$ for the least appealing AYCE breakfast buffet I have ever seen. Lots going on and if it's your thing, I suppose you'd be in heaven. If you want to be able to sit on a crowded beach and then hit the same high end boutique stores they have in your hometown before overpaying for a fruit drink and waiting in a 30 minute line for an ice cream, come on down.

Hilton Needs to Take A Serious Look at this Property
Bob W,
Tue Apr 24 09:21:09 EDT 2018
Admittedly, it had been awhile since I stayed at the Resort so my expectations were based on experiences during that stay. Things have changed significantly and not for the better. I arrived around 130 (check-in is at 300). The scene was reminiscent of a number of developing country airports that I have experienced--no clear indication of where to go or what to do and no one with that information. Joined the Hilton Honors line. After a few minutes, one of the staff approached with a tablet and took my information so that I could be sent a text when the room was ready. The text arrived several minutes later so I joined that queue. I was "upgraded" to a room type that I had reserved--the only difference being two double beds rather than the requested king. Since the stay was only for three nights and I was traveling alone, I took it. The room is in serious need of renovation--chipped paint on the walls, the toilet only flushes if the handle was held down through the cycle, the adjustable shower head would not remain in the upper range of the settings, a lack of towels, both mattresses creaked like a dungeon door and sagged terribly, and other less than expected issues. I was here for a meeting so I didn't partake of any of the resort activities--my one meal was breakfast in the Tropics Bar & Grill--$20.00 for oatmeal and coffee. As I said, it has been a number since I stayed here so my expectations were high. That being said, Hilton needs to make a significant investment to improve this property. I don't know of alternatives on Waikiki; I will do some serious research to see if viable options exist before I stay here again.



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