Hawaii-Oahu

THE ALII - Hilton Hawaiian Village


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Exceptional Value    
Please note that "Value" inclusions may have travel date, duration and/or room type restrictions.

2018 Exceptional Values
Family: Kids 17 and under Stay Free.

Hilton Hawaiian Village is Waikiki's only beachfront resort and sits on 22 lush tropical acres. It fronts the widest stretch of white sand beach and boasts the best swimming pools and waterslides in Waikiki. Beautiful manicured gardens, exotic wildlife and waterfalls, and priceless artwork are just some of the unique attributes of this famous resort.

The Hilton Hawaiian Village is made up of five magnificent towers nestled within the resort village. All 2,860 rooms have been designed for comfort and function. The beachfront Alii Tower is all about privacy, with its separate registration desk and exclusive concierge services. This newly renovated tower is the most exclusive tower, offering luxurious accommodations, exclusive services, enhanced in-room amenities, a private pool, terrace and whirlpool, a private fitness center with massage treatments rooms and sauna, and more.

You will find a full range of ocean activities that include surfing, snorkeling on the reef, stand-up paddle boarding, catamaran cruises, and the Atlantis Submarine rides. Or simply rent a beach chair and umbrella to unwind on the beach or Duke Kahanamoku Lagoon. Enjoy free daily cultural activities, the Waikiki Starlight Luau, and over 90 shops and services. To top off your experience, enjoy the fireworks show that takes place every Friday evening.

Experience a variety of restaurants, cafes, and lounges without having to leave the property. The resort's 18 eateries serve an extensive array of international fare. Whether you want to enjoy a family outing, romantic evening, or a sophisticated business dinner, a selection of oceanfront restaurants offer gourmet cuisine, elegance, and outstanding service.
HOTEL LOCATION
On the beach at Waikiki, 3 miles from downtown Honolulu, 20 minutes from Honolulu International Airport, 7 minute walk from the Hawaii Convention Center.
Address: 2005 KALIA ROAD
HONOLULU
HI

US
Local Phone: 808-949-4321
Toll Free Phone: 800-HILTONS
Fax: 808-951-5458
Website Address: www.hiltonhawaiianvillage.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Self $43 / Valet $50)
Physician on Call
Shopping Mall Nearby (On site)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
5 pools including Waikiki's largest Super Pool, and separate pools at THE ALII & Kalia Tower . At our Super Pool, you'll enjoy over 10,000 square feet of splashingfun, just steps away from our beautiful beach!
Golf: NEARBY
Ala Wai Golf Course
Ala Wai, Koolau, Hawaii Kai, Hawaii Prince. Ala Wai is a Par 70 6,020 yard Bermuda Grass course. Koolau is a Par 72 set amidst a tropical rainforest and 3,000 ft cliffs. Hawaii Kai is a Par 72 with wide fairways,large greens and beautiful scenery.
Holes: 18
Green Fees: $ Varies
Cart Fee: $Varies
Club Rental Fees: $VARIES
Water Sports on Site
Paddle Boats: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Hilton Hawaiian Village's five guest towers offer a wide variety of elegantly appointed guest rooms and suites. THE ALII guests have dedicated concierge, private pool, fitness center and much more. Guests in THE ALII enjoy exclusive check-in with dedicated concierge and doorman. Private pool, sun deck, whirlpool & fitness center. Daily newspaper and tropical fruit upon arrival. Beach: The property is situated on 22 acres of beautiful palm-lined white sand beachfront. Guests can enjoy unique beach activities, rent beach chairs, umbrellas or other beach equipment such as surfboards or aqua cycles at the Waikiki Beach Activities stand. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 2860
Year Opened: 1956 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, "JCB, Carte Blanche"
HOTEL RESTRICTIONS
Daily Resort fee of $41.88 is added to guest folio. Paid directly to hotel in resort.
ROOM TYPES
ALII TOWER 1BD SUITE ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of the ALII TWR 1BD SUITE are included.
Other Amenities -
ALII TWR-OCEANFRONT - ALOHA A
ALOHA rates - all the amenities of an ALII TWR OCEANFRONT room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - PART OCEAN VIEW
PARTIAL OCEAN VIEW room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR - OCEAN VW - PROMO
PROMO room -- Exclusive rate promotion. All the amenities of an ALII TOWER OCEAN VIEW room but offered at a discounted price. Available for a limited time.
Other Amenities -
ALII TWR 1BD STE PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TOWER 1BD SUITE.
Other Amenities -
ALII TWR RESORT VIEW PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - RESORT VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR 1BD SUITE ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - 1BD SUITE are included.
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - CORNER OCEANFRONT room.
Other Amenities -
ALII TWR-PART OCEAN VW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR PARTIAL OCEAN VIEW. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - RESORT VIEW
RESORT VIEW room in Alii Tower. Amenities include dedicated concierge & doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR-CRNR OCF ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - CORNER OCEANFRONT room are included.
Other Amenities -
ALII TWR CRNR OCF PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - CORNER OCEANFRONT room.
Other Amenities -
ALII TWR - RESORT VW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR RESORT VIEW room. Paradise Made Simple rooms are room only rates, available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - OCEANFRONT - PROMO
PROMO room -- Exclusive rate promotion. All the amenities of an ALII TOWER OCEANFRONT room but offered at a discounted price. Available for a limited time.
Other Amenities -
ALII TWR PART OCEAN ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - PART OCEAN VIEW are included.
Other Amenities -
ALII TWR OCEAN VW ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - OCEAN VIEW room are included.
Other Amenities -
ALII TWR PART OCN HONEYMOON-HR
HONEYMOON PKG - - Includes an upgrade to an OCEAN VW room, coupons for two tropical drinks, coupons for the Starlight Luau and the daily resort charge is waived.
Other Amenities -
ALII TWR-PART OCEAN PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - PART OCEAN VIEW room.
Other Amenities -
ALII TWR OCNFRONT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - OCEANFRONT, are still included.
Other Amenities -
ALII TWR RESORT VIEW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - RESORT VIEW room.
Other Amenities -
ALII TWR OCEANFRONT ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - OCEANFRONT room are included.
Other Amenities -
ALII TWR OCEAN VW PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - OCEAN VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR VLG/GDN TRIPLE VALUE
HONEYMOON PKG - - Includes an upgrade to PARTIAL OCEAN VW room, coupons for two tropical drinks, coupons for the Starlight Luau and the daily resort charge is waived.
Other Amenities -
ALII TWR RESORT VW ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - RESORT VIEW are included.
Other Amenities -
ALII TWR RESORT PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - RESORT VIEW room.
Other Amenities -
ALII TWR-PART OCEAN - ALOHA A
ALOHA rates - all the amenities of and ALII TWR PART OCEAN VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - OCEAN VIEW
OCEAN VIEW room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR 1BD STE PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the amenties associated with ALII TOWER 1BD SUITE, are still included.
Other Amenities -
ALII TWR OCNFRONT PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - OCEANFRONT room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR - CORNER OCEANFRONT
OCEANFRONT CORNER oom in Alii Tower with unobstructed ocean views. Amenities include dedicated concierge and doorman, private pool & sun deck ,private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR - OCEAN VIEW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR OCEAN VIEW room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - RESORT VW - ALOHA A
ALOHA rates - all the amenities of and ALII TWR RESORT VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - OCEANFRONT
OCEANFRONT room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR -PART OCEAN- HONEY H
HONEYMOON PKG - - all the amenities of the ALII TWR PART OCEAN VW room. Rates reflect and upgrade from Resort View room, coupons for two tropical drinks, Starlight Luau for two and the daily resort charge is waived.
Other Amenities -
ALII TWR - RESORT VW - PROMO
PROMO room -- Exclusive rate promotion. All the amenities of an ALII TOWER RESORT VIEW room but offered at a discounted price. Available for a limited time.
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - CORNER OCEANFRONT, are still included.
Other Amenities -
ALII TWR 1BD SUITE PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of the ALLI TOWER 1BD SUITE, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR - OCEANFRONT - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR OCEANFRONT room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR-RESORT VW - HONEY H
HONEYMOON PACKAGE - all the amenities of ALII TWR RESORT VIEW room plus a bottle of sparkling wine, two golden circle passes to the Starlight Luau and drink coupons. Resort Fee is also included in pricing.
Other Amenities -
ALII TWR OCN VW PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - OCEAN VIEW, are still included.
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - CORNER OCEANFRONT room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR OCEAN VW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - OCEAN VIEW room.
Other Amenities -
ALII TWR 1BD SUITE - PMS-P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR 1BD JRSTE OCEAN VW. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR OCEAN VW ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - OCEAN VIEW are included.
Other Amenities -
ALII TWR-PART OCEAN PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - PART OCEAN VIEW, are still included.
Other Amenities -
ALII TWR OCN VW PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - OCEAN VIEW room.
Other Amenities -
ALII TWR OCNFRONT PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - OCEANFRONT room.
Other Amenities -
ALII TWR PART OCEAN ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - PART OCEAN VIEW room are included.
Other Amenities -
ALII TWR-CRNR OCNFRONT ALOHA A
ALOHA rates - all the amenities of an ALII TWR CORNER OCEANFRONT room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR OCEANFRONT ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - OCEANFRONT are included.
Other Amenities -
ALII TWR CRNR OCEANFRONT PMS-P
PMS - PARADISE MADE SIMPLE. Rate reductions on ALII TWR CORNER OCEANFRONT room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR RESORT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - RESORT VIEW, are still included.
Other Amenities -
ALII TWR OCNFRONT PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - OCEANFRONT room.
Other Amenities -
ALII TWR-PART OCEAN VW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - PART OCEAN VIEW room.
Other Amenities -
ALII TWR - OCEAN VW - ALOHA A
ALOHA rates - all the amenities of and ALII TWR OCEAN VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR-CRNR OCF ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - CORNER OCEANFRONT are included.
Other Amenities -
ALII TWR RESORT VW ALOHA-ARP
ALOHA-ARP (ROLL BACK PLUS rates) - - when offered, the best discount available on Aloha rate rooms. Offered at limited times during the year. All the amenities of an ALII TWR - RESORT VIEW room are included.
Other Amenities -
ALII TWR 1BD STE - ALOHA A
ALOHA rates - All the amenities of the ALII TOWER 1BD JRSTE OCEAN VW but at a discounted rates. Available at limited times during the year. Not combinable with other promotions.
Other Amenities -
ALII TWR-PART OCEAN PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - PART OCEAN VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TOWER 1BD SUITE
1-bedroom suite located in the Alii Tower. Separate sitting / sleeping areas and extra large furnished lanai offering views of Diamond Head, the blue Pacific and Waikiki coastline.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR 1BD SUITE PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TOWER 1BD SUITE.
Other Amenities -

OTHER INFO
Roll aways $35 / nightly
ADA compliant rooms available.
Cribs available - complimentary
DINING
There are 12 Restaurants at THE ALII - Hilton Hawaiian Village:
Fresco Italian Restaurant - Enjoy Italian fusion-style cuisine prepared with fresh ingredients & island flavors. Great tasting seafood, pastas, and steaks & fine wine. Perfect for families, friends, couples, singles and large parties.
Hatsuhana - Enjoy Hatsuhana's assortment of unique Japanese delicacies created with seasonal ingredients by our master chefs.
Bali Steak & Seafood - Located in the Rainbow Tower, offers fine dining in a relaxed setting, with succulent steaks & seafood in an open air setting just steps from Waikiki Beach and the rolling ocean.
Tapa Bar - An open-air bar adjacent to the Tapa pool, serving muffins, bagels, deli sandwiches, refreshing salads and full cocktail service.
CJ'S New York Style Deli - Stop by at CJ's New York Style Delicatessen for breakfast, lunch or dinner with tasty grilled sandwiches, burgers, fresh salads, soups and desserts.
Tropics Bar & Grill - The perfect place to experience authentic Hawaiian beach cuisine for breakfast, lunch and dinner. Join us for live music every evening and watch the beautiful Waikiki sunsets.
Fresh Connection - Fast. Fresh. First In Line! Order Breakfast, Lunch or Dinner and it will be ready for you to pick up at Fresh Connection. Take out or have your meal delivered directly to your room (breakfst & dinner only).
Rainbow Lanai - Enjoy a bountiful breakfast buffet daily at Rainbow Lanai. With views of Waikiki's clear blue waters this beautiful, casual dining restaurant is perfect for leisurely, family-friendly dining.
Hau Tree Bar - This casual, beachside bar sits adjacent to Waikiki's best beach and serves cocktails and light snacks daily.
Pronto Pickle/Pronto Pickle II - Located in Ali'i Tower next to the Super Pool & at Paradise Pool, these grab & go eateries offer sandwiches, salads, snacks, drinks and more. The perfect place to grab a quick bite while hanging out at the pool or beach.
Benihana - Enjoy the services of a personal chef, choreographed entertainment, ocean-fresh shrimp & lobster tails, juicy USDA prime steaks, tender chicken and fresh vegetables on a hibachi table.
Round Table Pizza - Open daily from 11am 'til midnight. Round Table Pizza offers traditional and gourmet pizzas and all your favorite live sports via satellite television.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activities located nearby: Fishing, Sunfish Sailing, Bicycles, Hobie Cats, Snorkeling
Nightly Activities & Entertainment:
Aloha Friday, Torch Lighting Ceremony, Music, Contemporary Entertainment.
CHILDREN'S PROGRAMS
Enjoy a variety of daily free activities, or kids ages 5 to 12 can join the daily Camp Penguin, featuring fun-filled half-day and full-day programs. Includes lunch.
Applicable Ages: 5 to 12 years old.
Program Fees: Fee varies.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Available for fee.
Advance Notice for Babysitting: Yes

TripAdvisor Web Reviews
Based on 16311reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Do not stay here....
BYRONE B.
Dec 20 2015
I have a laundry list of reasons why I would not recommend this hotel to anyone I know. The main reason is poor hotel facilities and customer service. Spend your hard earned money somewhere else.
Customer Rating: 

Spacious Accommodations
RONALD K.
Oct 08 2013
The Hilton Hawaiian Village is a wonderful resort and we thoroughly enjoyed our stay. Many people choose to stay on Maui or Kauai for their isolation, however we really enjoy the proximity to both shopping, dining options, and activities. The Hilton offers several things which we consider to be essential; beach, space, and service. Beach - The beach at the Hilton is amazing and huge. Plenty of room for umbrellas, chairs, and lots of room to swim. It's definitely one of the largest beach areas in Waikiki. Space - The Hilton is a massive resort complex, and it feels like it. The benefit of this is that you don't have buildings right on top of each other like the rest of Waikiki. Multiple towers offer multiple price ranges, but I'd definitely upgrade to an oceanview as it's worth it. There is plenty of room to walk around and enjoy the resort. Service - This is where the Hilton excels. Everywhere you go, you are welcomed with the Aloha spirit. From housekeeping to front desk to valets - everyone greets you with a smile and a warm Aloha. A few other notes; 1. Some people complain about the amount of children. If that's a concern, then perhaps you should consider your hotel/destination selection more closely. Hawaii is one of the top family destinations in the world. If you don't want kids running around your hotel, go to Kauai or rent a house. The Hilton is one of the most family friendly resorts around and with multiple pools and programs for kids. That being said, we had no issue capturing our own quiet private moments. 2. While there are a lot of shops and restaurants at the village, they are overpriced for what they offer. Unless money is no object, you'll likely want to walk to one of the nearby locations for meals and drinks. There are a lack of bars in my opinion as well (we often found the 2nd floor bar in Ali'i to be closed). However, there are two ABC stores on site that offer affordable options for snacks, sandwiches, and alcohol. 3. We stayed in the Ali'i Tower and the amenities were great. Private pool on the 2nd floor (best location for fireworks), complimentary DVD rentals, complimentary pc/printing access, weekend happy hour with snacks. 4. Activities. We booked a turtle cove snorkel trip that departed right from the resort. Port Waikiki Cruises. This was an awesome, affordable, adventure that I'd highly encourage. 5. The shuttle drop-off and pickup for tours isn't the best location. When we arrived from the airport, we were disappointed that we weren't welcomed to the resort. It's a vastly different experience than arriving at the main lobby. Unrelated to the resort - avoid the trolley! We attempted to use the trolley one day and wasted half a day waiting for the overpriced experience.
Customer Rating: 

Beautiful no street crossing required
LINDA J.
Aug 09 2011
The view was incredible and we were right on the beach. Everyone at the other resorts had to travel through the streets and traffic of Waikiki to get to the beach. We just exited the elevator, walked through the lobby, and we were there. The view from our veranda looked fake in the pictures but it was all real and ALL BEAUTIFUL!
Customer Rating: 

Awesome
RICHARD O.
Jun 21 2011
The Hilton was awesome! We loved the resort! Our room was clean, our view was perfect, and the service was outstanding!
Customer Rating: 

TripAdvisor Traveller Reviews
1 star service with 4 star prices
Restless_Explorer, Texas
Thu Jul 19 22:13:47 EDT 2018
Horrible room service with things brought in plastic bags along with waiting for long time on the phone when they make a mistake on the order . The pool is extremely crowded , the food everywhere is overpriced for the quality, the valet does not bring the car when called from room, no breakfast for Hilton gold or diamond ( only $10 credit when breakfast cost $37) , >$60 for a umbrella and 2 beach chairs , this place feels likes a overflowing village fair of low quality.

Not worthy of Amex Fine Resorts & Hotels Program
Gerhard D, New York
Thu Jul 19 21:09:45 EDT 2018
We booked this through Amex Platinum fine resorts and hotel program. Shame on us for not doing more research ahead of time. We arrived around 2 in the afternoon to find out when they say village, they mean it. I lost count of how many towers on on the property between vacation club and regular visitors. We stood on line with the other masses until someone from Hilton came along and took us to the Ali'i, which has it own check in. There we were told our room as nearly ready and they were making sure everything was "perfect". Two hours later we were let into the room. I must say that the front desk staff are great and friendly. We were personally shown to the room and informed we were "upgraded" from resort view to partial ocean view. The rom was clean, though showing signs of wear with nicks in the paint and wallpaper showing through. The grounds are overwhelmingly crowded with all age groups, mostly with kids in tow. Our children are grown adults, so we try to stay away from family oriented hotels and resorts. I don't need to hear other people's unruly and wild children. Housekeeping gets low marks. The second day they finally got to servicing our room around 4 PM again. They basically emptied the wastebasket and changed the towels. They failed to replace the water and coffee, and didn't take away the dirty coffee cups. The beds are comfortable enough but the pillows are horribly flat. Our final night (we only stayed 3 days/nights), the family in the next room came in around midnight banging doors and we listened to their child scream until about 1 AM when we finally called the front desk to complain. Everything in the "village" is overpriced, especially the food. People must come for the location and the beach and save all year only to blow it all in a few days. We talked to a number of locals, mostly tour guides and Uber drivers and found some amazing restaurants to go only 5 to 10 minutes drive off property. Those great meals and some sightseeing salvaged the experience. Fortunately we spent the week before on Kauai, which was peaceful and relaxing and not overrun with tourists. This is our first and last time to Honolulu. Visitors here are paying for the location. The rest is mediocre.

Aussie family of 4 in Waikiki
veronicae877, Adelaide, Australia
Thu Jul 19 19:52:22 EDT 2018
We stayed here for our 2nd week in Hawaii. Having spent the first week at the Disney Resort this hotel felt like a fall from grace. I guess you get what you pay for. First it's not walking distance to the main strip which means with children having to get a taxi or Uber everywhere, which just added to the costs. Only a handful of pools to choose from and nothing really suited for a toddler. Don't ask for anything extra or even just the basics because you won't get it. I had to beg for a kettle just so I could sterilise water for babies bottles. Staff morale really not that great, in fact at times a little rude. This is not a hotel we will be staying at again if given the chance to go back to Hawaii.

Awesome location!
K M, SV
Thu Jul 19 07:23:47 EDT 2018
We loved this location, we stayed in the Rainbow tower and it was great!.....everyone was very nice and helpful, loved the restaurants and right on Waikiki beach with a lagoon was great! The only reason for the 4 and not 5 stars was the blandness of the pools....with all the resorts around with lazy rivers, water slides, etc., they weren’t very impressive.......overall highly recommend though with a pretty lagoon bonus and top notch location....

Lovely resort close to shopping centre
celz, Sydney, Australia
Wed Jul 18 23:13:16 EDT 2018
Wow! We had a king room overlooking the lagoon, ocean and marina. What an amazing view! We stayed in the Kalia tower closest to Ala Moana Boulevard. The room was clean and spacious. There were tea making facilities, TV/DVD, sofa, bath, plenty of room for luggage & clothes storage. The balcony was great, just to have your breakfast waking up to the beautiful views 😁 We had to pay an additional USD$35 per day resort fee which gave us access to Internet and DVD rentals. A little pricy, but we knew when we booked. There are little boutique stores within the resort and few restaurants - We tried the pizza place which was pricy and not so clean. We preferred to venture out to the centre of town (about 15 min walk) for dinner in the evening. The Ala Moana shopping centre was about 10-15 min walk which was convenient. The beach closest to the resort was clean and the water was warm. Friday night there was fireworks which just lit up the sky and beach. Kids were still swimming at that time! Not much shade - you could hire beach umbrellas but a little expensive. The Super Pool was the kids favourite being shallow and big. Plenty of sun lounges around, but we only saved one or two since the kids were swimming most of the time. This was the closest pool to the beach with toilets and a bar nearby. The Kalia tower had a heated pool and spa which was nice to finish the day off before our shower. It was private for the Kalia tower guests which was not so overcrowded. There were renovations at the time so didn't try the gym on that same level. The Paradise pool had a slide which the kids also enjoyed - that was close to the Super pool. The lagoon was salt water and had few fish. There were activities like stand up paddle boarding, kayaks and waterbees. I loved the Kalia tower as it was close to the main road, but it was about 300m walk to the beach/lagoon. The ocean view was a little far for this reason, but we still enjoyed our view and stay! I would come back here again!



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