Hawaii-Oahu

THE ALII - Hilton Hawaiian Village


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Exceptional Value    
Please note that "Value" inclusions may have travel date, duration and/or room type restrictions.

2018 Exceptional Values
Family: Kids 17 and under Stay Free.

Hilton Hawaiian Village is Waikiki's only beachfront resort and sits on 22 lush tropical acres. It fronts the widest stretch of white sand beach and boasts the best swimming pools and waterslides in Waikiki. Beautiful manicured gardens, exotic wildlife and waterfalls, and priceless artwork are just some of the unique attributes of this famous resort.

The Hilton Hawaiian Village is made up of five magnificent towers nestled within the resort village. All 2,860 rooms have been designed for comfort and function. The beachfront Alii Tower is all about privacy, with its separate registration desk and exclusive concierge services. This newly renovated tower is the most exclusive tower, offering luxurious accommodations, exclusive services, enhanced in-room amenities, a private pool, terrace and whirlpool, a private fitness center with massage treatments rooms and sauna, and more.

You will find a full range of ocean activities that include surfing, snorkeling on the reef, stand-up paddle boarding, catamaran cruises, and the Atlantis Submarine rides. Or simply rent a beach chair and umbrella to unwind on the beach or Duke Kahanamoku Lagoon. Enjoy free daily cultural activities, the Waikiki Starlight Luau, and over 90 shops and services. To top off your experience, enjoy the fireworks show that takes place every Friday evening.

Experience a variety of restaurants, cafes, and lounges without having to leave the property. The resort's 18 eateries serve an extensive array of international fare. Whether you want to enjoy a family outing, romantic evening, or a sophisticated business dinner, a selection of oceanfront restaurants offer gourmet cuisine, elegance, and outstanding service.

Please note: Apple Vacations pre-collects the daily resort fee, charged by the hotel, and includes it in package pricing. With most other operators, expect to pay an additional $37/daily, which will be added to your hotel bill in resort. [Valid for travel thru March 31, 2018]. For travel April 1, 2018 onward, guests will pay the daily resort fee directly to the hotel in resort.
HOTEL LOCATION
On the beach at Waikiki, 3 miles from downtown Honolulu, 20 minutes from Honolulu International Airport, 7 minute walk from the Hawaii Convention Center.
Address: 2005 KALIA ROAD
HONOLULU
HI

US
Local Phone: 808-949-4321
Toll Free Phone: 800-HILTONS
Fax: 808-951-5458
Website Address: www.hiltonhawaiianvillage.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Self $43 / Valet $50)
Physician on Call
Shopping Mall Nearby (On site)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
5 pools including Waikiki's largest Super Pool, and separate pools at THE ALII & Kalia Tower® . At our Super Pool, you'll enjoy over 10,000 square feet of splashingfun, just steps away from our beautiful beach!
Golf: NEARBY
Ala Wai Golf Course
Ala Wai, Koolau, Hawaii Kai, Hawaii Prince. Ala Wai is a Par 70 6,020 yard Bermuda Grass course. Koolau is a Par 72 set amidst a tropical rainforest and 3,000 ft cliffs. Hawaii Kai is a Par 72 with wide fairways,large greens and beautiful scenery.
Holes: 18
Green Fees: $ Varies
Cart Fee: $Varies
Club Rental Fees: $VARIES
Water Sports on Site
Paddle Boats: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Hilton Hawaiian Village's five guest towers offer a wide variety of elegantly appointed guest rooms and suites. THE ALII guests have dedicated concierge, private pool, fitness center and much more. Guests in THE ALII enjoy exclusive check-in with dedicated concierge and doorman. Private pool, sun deck, whirlpool & fitness center. Daily newspaper and tropical fruit upon arrival. Beach: The property is situated on 22 acres of beautiful palm-lined white sand beachfront. Guests can enjoy unique beach activities, rent beach chairs, umbrellas or other beach equipment such as surfboards or aqua cycles at the Waikiki Beach Activities stand. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 2860
Year Opened: 1956 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, "JCB, Carte Blanche"
HOTEL RESTRICTIONS
Daily Resort fee of $38.74, is included in your pricing when booking with Apple Vacations. (effective to 3/31/18). April 1, 2018 onward, guests pay resort directly.
ROOM TYPES
ALII TWR OCN VW PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - OCEAN VIEW, are still included.
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PB
Other Amenities -
ALII TWR OCEAN VW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - OCEAN VIEW room.
Other Amenities -
ALII TWR 1BD SUITE - PMS-P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR 1BD JRSTE OCEAN VW. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR OCEAN VW ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - OCEAN VIEW are included.
Other Amenities -
ALII TWR-PART OCEAN PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - PART OCEAN VIEW, are still included.
Other Amenities -
ALII TWR - OCEAN VW - PROMO
Other Amenities -
ALII TWR OCN VW PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - OCEAN VIEW room.
Other Amenities -
ALII TWR OCNFRONT PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - OCEANFRONT room.
Other Amenities -
ALII TWR PART OCEAN ALOHA-ARP
Other Amenities -
ALII TWR-CRNR OCNFRONT ALOHA A
Other Amenities -
ALII TWR OCEANFRONT ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - OCEANFRONT are included.
Other Amenities -
ALII TWR CRNR OCEANFRONT PMS-P
Other Amenities -
ALII TWR RESORT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - RESORT VIEW, are still included.
Other Amenities -
ALII TWR OCNFRONT PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - OCEANFRONT room.
Other Amenities -
ALII TWR-PART OCEAN VW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - PART OCEAN VIEW room.
Other Amenities -
ALII TWR-CRNR OCF ALOHA-AR
Other Amenities -
ALII TWR - OCEAN VW - ALOHA A
ALOHA rates - all the amenities of and ALII TWR OCEAN VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR RESORT VW ALOHA-ARP
Other Amenities -
ALII TWR 1BD STE - ALOHA A
ALOHA rates - All the amenities of the ALII TOWER 1BD JRSTE OCEAN VW but at a discounted rates. Available at limited times during the year. Not combinable with other promotions.
Other Amenities -
ALII TWR-PART OCEAN PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - PART OCEAN VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TOWER 1BD SUITE
1-bedroom suite located in the Alii Tower. Separate sitting / sleeping areas and extra large furnished lanai offering views of Diamond Head, the blue Pacific and Waikiki coastline.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR 1BD SUITE PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TOWER 1BD SUITE.
Other Amenities -
ALII TOWER 1BD SUITE ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of the ALII TWR 1BD SUITE are included.
Other Amenities -
ALII TWR-OCEANFRONT - ALOHA A
ALOHA rates - all the amenities of an ALII TWR OCEANFRONT room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - PART OCEAN VIEW
PARTIAL OCEAN VIEW room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR - OCEAN VW - PROMO
Other Amenities -
ALII TWR 1BD STE PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TOWER 1BD SUITE.
Other Amenities -
ALII TWR RESORT VIEW PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - RESORT VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR 1BD SUITE ALOHA-ARP
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PR
Other Amenities -
ALII TWR-PART OCEAN VW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR PARTIAL OCEAN VIEW. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - RESORT VIEW
RESORT VIEW room in Alii Tower. Amenities include dedicated concierge & doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR-CRNR OCF ALOHA-ARP
Other Amenities -
ALII TWR CRNR OCF PMS-PS
Other Amenities -
ALII TWR - RESORT VW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR RESORT VIEW room. Paradise Made Simple rooms are room only rates, available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - OCEANFRONT - PROMO
Other Amenities -
ALII TWR PART OCEAN ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - PART OCEAN VIEW are included.
Other Amenities -
ALII TWR OCEAN VW ALOHA-ARP
Other Amenities -
ALII TWR PART OCN HONEYMOON-HR
HONEYMOON PKG - - Includes an upgrade to an OCEAN VW room, coupons for two tropical drinks, coupons for the Starlight Luau and the daily resort charge is waived.
Other Amenities -
ALII TWR-PART OCEAN PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - PART OCEAN VIEW room.
Other Amenities -
ALII TWR OCNFRONT PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the room amenties associated with ALII TWR - OCEANFRONT, are still included.
Other Amenities -
ALII TWR RESORT VIEW PMS-PR
PMS-PR (ROLL BACK RATES) - - an even greater discount on the already reduced Paradise Made Simple promotion. Still includes all of the room amenities associated with an ALII TWR - RESORT VIEW room.
Other Amenities -
ALII TWR OCEANFRONT ALOHA-ARP
Other Amenities -
ALII TWR OCEAN VW PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - OCEAN VIEW room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR VLG/GDN TRIPLE VALUE
HONEYMOON PKG - - Includes an upgrade to PARTIAL OCEAN VW room, coupons for two tropical drinks, coupons for the Starlight Luau and the daily resort charge is waived.
Other Amenities -
ALII TWR RESORT VW ALOHA-AR
ALOHA-AR (ROLL BACK RATES) - - an even greater discount on already discounted ALOHA rates. All the room amenities of ALII TWR - RESORT VIEW are included.
Other Amenities -
ALII TWR RESORT PMS-PS
PMS SWEET (PARADISE MADE SIMPLE & SWEET) - - limited availability. When offered, pricing reflects one of the most discounted rates on the ALII TWR - RESORT VIEW room.
Other Amenities -
ALII TWR-PART OCEAN - ALOHA A
ALOHA rates - all the amenities of and ALII TWR PART OCEAN VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - OCEAN VIEW
OCEAN VIEW room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR 1BD STE PMS-PBR
PMS-PBR BFST (ROLL BACK RATES) - - an even larger rate reduction on the Paradise Made Simple w/breakfast promotion. All of the amenties associated with ALII TOWER 1BD SUITE, are still included.
Other Amenities -
ALII TWR OCNFRONT PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of ALLI TWR - OCEANFRONT room, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR - CORNER OCEANFRONT
Other Amenities -
ALII TWR - OCEAN VIEW - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR OCEAN VIEW room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR - RESORT VW - ALOHA A
ALOHA rates - all the amenities of and ALII TWR RESORT VIEW room but offered at a subtantial rate reduction. Available at limited times during the year.
Other Amenities -
ALII TWR - OCEANFRONT
OCEANFRONT room in Alii Tower. Amenities include dedicated concierge and doorman, private pool and sun deck, private fitness center, thrice daily maid service, welcome gift and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ALII TWR -PART OCEAN- HONEY H
HONEYMOON PKG - - all the amenities of the ALII TWR PART OCEAN VW room. Rates reflect and upgrade from Resort View room, coupons for two tropical drinks, Starlight Luau for two and the daily resort charge is waived.
Other Amenities -
ALII TWR - RESORT VW - PROMO
Other Amenities -
ALII TWR CRNR OCNFRONT PMS-PBR
Other Amenities -
ALII TWR 1BD SUITE PMS-PB
PMS BFST (Paradise Made Simple promotion w/breakfast). All the amenities of the ALLI TOWER 1BD SUITE, with the added value of drastically reduced rates plus daily breakfast for two.
Other Amenities -
ALII TWR - OCEANFRONT - PMS P
PMS - PARADISE MADE SIMPLE. Major reductions on ALII TWR OCEANFRONT room. Paradise Made Simple rooms are room only rates, only available at limited times during the year and are NOT combinable with any other promotions.
Other Amenities -
ALII TWR-RESORT VW - HONEY H
HONEYMOON PACKAGE - all the amenities of ALII TWR RESORT VIEW room plus a bottle of sparkling wine, two golden circle passes to the Starlight Luau and drink coupons. Resort Fee is also included in pricing.
Other Amenities -

OTHER INFO
Roll aways $35 / nightly
ADA compliant rooms available.
Cribs available - complimentary
DINING
There are 12 Restaurants at THE ALII - Hilton Hawaiian Village:
Hau Tree Bar - This casual, beachside bar sits adjacent to Waikiki's best beach and serves cocktails and light snacks daily.
Pronto Pickle/Pronto Pickle II - Located in Ali'i Tower next to the Super Pool & at Paradise Pool, these grab & go eateries offer sandwiches, salads, snacks, drinks and more. The perfect place to grab a quick bite while hanging out at the pool or beach.
Benihana - Enjoy the services of a personal chef, choreographed entertainment, ocean-fresh shrimp & lobster tails, juicy USDA prime steaks, tender chicken and fresh vegetables on a hibachi table.
Round Table Pizza - Open daily from 11am 'til midnight. Round Table Pizza offers traditional and gourmet pizzas and all your favorite live sports via satellite television.
Fresco Italian Restaurant - Enjoy Italian fusion-style cuisine prepared with fresh ingredients & island flavors. Great tasting seafood, pastas, and steaks & fine wine. Perfect for families, friends, couples, singles and large parties.
Hatsuhana - Enjoy Hatsuhana's assortment of unique Japanese delicacies created with seasonal ingredients by our master chefs.
Bali Steak & Seafood - Located in the Rainbow Tower, offers fine dining in a relaxed setting, with succulent steaks & seafood in an open air setting just steps from Waikiki Beach and the rolling ocean.
Tapa Bar - An open-air bar adjacent to the Tapa pool, serving muffins, bagels, deli sandwiches, refreshing salads and full cocktail service.
CJ'S New York Style Deli - Stop by at CJ's New York Style Delicatessen for breakfast, lunch or dinner with tasty grilled sandwiches, burgers, fresh salads, soups and desserts.
Tropics Bar & Grill - The perfect place to experience authentic Hawaiian beach cuisine for breakfast, lunch and dinner. Join us for live music every evening and watch the beautiful Waikiki sunsets.
Fresh Connection - Fast. Fresh. First In Line! Order Breakfast, Lunch or Dinner and it will be ready for you to pick up at Fresh Connection. Take out or have your meal delivered directly to your room (breakfst & dinner only).
Rainbow Lanai - Enjoy a bountiful breakfast buffet daily at Rainbow Lanai. With views of Waikiki's clear blue waters this beautiful, casual dining restaurant is perfect for leisurely, family-friendly dining.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activities located nearby: Fishing, Sunfish Sailing, Bicycles, Hobie Cats, Snorkeling
Nightly Activities & Entertainment:
Aloha Friday, Torch Lighting Ceremony, Music, Contemporary Entertainment.
CHILDREN'S PROGRAMS
Enjoy a variety of daily free activities, or kids ages 5 to 12 can join the daily Camp Penguin, featuring fun-filled half-day and full-day programs. Includes lunch.
Applicable Ages: 5 to 12 years old.
Program Fees: Fee varies.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Available for fee.
Advance Notice for Babysitting: Yes

TripAdvisor Web Reviews
Based on 15507reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Do not stay here....
BYRONE B.
Dec 20 2015
I have a laundry list of reasons why I would not recommend this hotel to anyone I know. The main reason is poor hotel facilities and customer service. Spend your hard earned money somewhere else.
Customer Rating: 

Spacious Accommodations
RONALD K.
Oct 08 2013
The Hilton Hawaiian Village is a wonderful resort and we thoroughly enjoyed our stay. Many people choose to stay on Maui or Kauai for their isolation, however we really enjoy the proximity to both shopping, dining options, and activities. The Hilton offers several things which we consider to be essential; beach, space, and service. Beach - The beach at the Hilton is amazing and huge. Plenty of room for umbrellas, chairs, and lots of room to swim. It's definitely one of the largest beach areas in Waikiki. Space - The Hilton is a massive resort complex, and it feels like it. The benefit of this is that you don't have buildings right on top of each other like the rest of Waikiki. Multiple towers offer multiple price ranges, but I'd definitely upgrade to an oceanview as it's worth it. There is plenty of room to walk around and enjoy the resort. Service - This is where the Hilton excels. Everywhere you go, you are welcomed with the Aloha spirit. From housekeeping to front desk to valets - everyone greets you with a smile and a warm Aloha. A few other notes; 1. Some people complain about the amount of children. If that's a concern, then perhaps you should consider your hotel/destination selection more closely. Hawaii is one of the top family destinations in the world. If you don't want kids running around your hotel, go to Kauai or rent a house. The Hilton is one of the most family friendly resorts around and with multiple pools and programs for kids. That being said, we had no issue capturing our own quiet private moments. 2. While there are a lot of shops and restaurants at the village, they are overpriced for what they offer. Unless money is no object, you'll likely want to walk to one of the nearby locations for meals and drinks. There are a lack of bars in my opinion as well (we often found the 2nd floor bar in Ali'i to be closed). However, there are two ABC stores on site that offer affordable options for snacks, sandwiches, and alcohol. 3. We stayed in the Ali'i Tower and the amenities were great. Private pool on the 2nd floor (best location for fireworks), complimentary DVD rentals, complimentary pc/printing access, weekend happy hour with snacks. 4. Activities. We booked a turtle cove snorkel trip that departed right from the resort. Port Waikiki Cruises. This was an awesome, affordable, adventure that I'd highly encourage. 5. The shuttle drop-off and pickup for tours isn't the best location. When we arrived from the airport, we were disappointed that we weren't welcomed to the resort. It's a vastly different experience than arriving at the main lobby. Unrelated to the resort - avoid the trolley! We attempted to use the trolley one day and wasted half a day waiting for the overpriced experience.
Customer Rating: 

Beautiful no street crossing required
LINDA J.
Aug 09 2011
The view was incredible and we were right on the beach. Everyone at the other resorts had to travel through the streets and traffic of Waikiki to get to the beach. We just exited the elevator, walked through the lobby, and we were there. The view from our veranda looked fake in the pictures but it was all real and ALL BEAUTIFUL!
Customer Rating: 

Awesome
RICHARD O.
Jun 21 2011
The Hilton was awesome! We loved the resort! Our room was clean, our view was perfect, and the service was outstanding!
Customer Rating: 

TripAdvisor Traveller Reviews
Nice Location, Resort Fees too high...
ChefZ3676ER, Coronado, California
Thu Jan 18 11:52:16 EST 2018
This is a 3.5 star resort but could be a 4.5 if some minor changes were made. The front desk needs to be more informed how to make changes to an existing reservation rather than trying to work on it for 20 minutes making other guests wait. Also, the resort fees are too high. They need to include the resort fee in the room reservation because $35 a night for a couple towels at the pool and minor perks is not justifiable. The hotel next door, Hale Koa, has zero resort fees .

Save your hard earned money!!
ld11292018, Philadelphia, Pennsylvania
Thu Jan 18 07:51:06 EST 2018
I was just at the Hawaiian Village for conference and would not stay there again. You pay a hefty resort fee but anyone staying in any hotel near the Hilton can use all the amenities. One pool with hot tubs (filled with young children) had a gate but for the most part it was left open or the back gate is open. No one polices the area so you may as well save some money. Stay at a neighboring hotel for less and just walk over to use the Hiltons pools, beach, and fireworks! The beach chair/umbrella rental is obscene. The chairs cost $18 and the umbrella $34. You are given a pool card per person or else its a fee if not turned in at the end of your stay. So you can only have 1 towel at a time and have to worry about the stupid cards. I felt nickle and dimed at every moment there. Their food was also extremely overpriced when looking at comparing hotel restaurants. If you want a child free vacation this is not the place. Overpriced for mediocrity.

Waste of money
MauiMaiana66, South Perth, Australia
Thu Jan 18 04:02:31 EST 2018
Upon check in the line was excessively long, their were staff on check in but only the lord knows what check in system they use I assume something from the Neanderthal period because each persons check in took a lengthy period of time. Their were empty bays which could have had other staff in their to reduce wait times for check in as I imagine myself and everyone else waiting had just come freshly off planes and ready to get settled and out and about asap. I finally get to the check in counter after waiting 45 mins i was checked in by the most unanimated, hate my job, staff member. No apologies for the wait, no welcome drink, nothing not to mention it took 25 mins to check in for two people. I get to the room & the bed is comfy but the furnishings etc and the room it's self need an update it resembles a hotel that in it's hey day in the 90's would of been considered nice once. You have shopping and restaraunts near the lobby and that's nice but not my cup of tea as I had come to see Hawaii. The only feature I liked were the lovely ladies close to the pool area and lobby who provided myself with some really handy info re activities to do on the island they were helpful and very knowledgeable as well as the closeness to the Waikiki beach strip. In my oppionion tourism is a given in Hawaii so the tourists come in flocks and for that reason the service lacks as clients are a given. The location is the only thing going for the Hilton Hawaiian villages and in their favour customers pay top dollar for poor service, dated over priced hotel rooms & a jam packed beach front. Won't stay here again I will definitely give air BnB ago for a more authentic experience.

Overwhelming 22-acre Resort!!
Anthony O, Sydney
Thu Jan 18 00:27:41 EST 2018
The sheer size of the resort takes some orientation but a good first day in exploration mode. Disappointed that there is no concierge desk at the shuttle arrival so very confusing finding your way to the Main Desk. Queues were horrendous so definitely a word of caution to checkin online (particularly as a HHonors member). Unfortunately our Tapa Tower room overlooked the carpark but at night the lights on the mountainous backdrop was sublime. Very surprised though that the floor access by elevator is not keycard secure (i.e., a complete stranger can enter the resort and gain access to the floor). Great location and equal walking distance to each Ala Moana Shopping Mall and downtown Waikiki. No complimentary water in the room but there are a number of ABC stores around the complex. Benihana and Round Table Pizza restaurants are well worth a visit. Our real negative was being in the resort at the of the "Emergency Alert" with a hotel in chaos. Not one announcement, no TV sets on, no staff or security direction, yet hoards of bewildered people huddled in tears counting down their last 15 minutes!

Great Visit Thanks to World Discovered Pacific
Angel F, Washington, United States
Wed Jan 17 12:46:18 EST 2018
We booked through our membership with World Discovered Pacific, which saved us about $200 plus $500 in a certificate we received when we signed up!! We arrived at Hilton Hawaiian Village and everything was perfect. With our savings from World Discovered Pacific we booked a snorkeling trip where we saw fish and turtles. We bathed in the sunshine as we had great weather all the time. We dined and went to bars in the facilities at Hilton and in Waikiki. I recommend membership with World Discovered because you save money,



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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