Puerto Rico

Sheraton Puerto Rico Hotel & Casino


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2018 Exceptional Value
Honeymoon: Room upgrade (based upon availability).

Sheraton Puerto Rico Hotel & Casino is a AAA Four Diamond Property ideally located in the Puerto Rico Convention Center District, facing the Bay of San Juan. This hotel is minutes away from historic Old San Juan and the San Juan Luis Muñoz Marin International Airport. Next to the marina, there are plenty of activities to keep you occupied and views to admire.

The hotel offers several great dining options, a terrace lobby bar, world-class casino, full-service spa, and fourth floor outdoor infinity pool. A Robert Trent Jones golf course is located nearby on Bahia Beach, and offers guests preferred rates. The friendly concierge team is available to recommend local activities and tours of Puerto Rico. Surrender to pampering in the Zen Spa Retreat for a personalized and rejuvenating spa experience.

Satisfy your cravings at top-notch eateries with international and Puerto Rican cuisine. Texas de Brazil offers a unique fine-dining experience, allowing you to choose from 15 prime cuts of Brazilian-style meat, as well as a large salad bar and wine selection. Choices restaurant is directed by Executive Chef Janet Berrior, and offers a wide selection of refined modern cuisine with global influences to suit any mood. Go to the Pool Bar & Grille for a light snack or tropical drink on the pool deck, or visit District Lounge for a quick bite, cocktail, and weekend entertainment.

Whatever you desire on your Puerto Rico getaway, you will find here at the Sheraton Puerto Rico Hotel & Casino.
HOTEL LOCATION
Situated in the midst of the Puerto Rico Convention Center District and next to the marina, this hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan.
Address:



PR
Local Phone: 787-993-3642
HOTEL FACILITIES
Boutique Shops
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Casino Nearby (On-site)
Pools
Number of Pools: 2

Fourth floor infinity pool plus large sun deck
Golf: NEARBY
Holes: 0
Water Sports on Site
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
In our 503 stylish rooms, including 22 superbly appointed suites, state-of-the-art amenities will help you rest easily: 40" flat-panel televisions, Wi-Fi access, a spacious and well-lit desk, and the Sheraton Sweet Sleeper® Bed for great comfort. Check-in: 3:00 p.m.
Check-out: 11:00 p.m.
Total Rooms: 503
Year Opened: 2009 Credit Cards: Visa, Master Card, Diners Club, American Express
ROOM TYPES
DELUXE
Deluxe Rooms offer a stunning view of the San Juan Bay with a private balcony. These rooms feature the Sheraton Sweet Sleeper Bed, a stylish chaise, a newly updated safe lock card key system, and a comfortable work station with WiFi.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
PRESIDENTIAL SUITE
Presidential suite features a bedroom with king bed and a full bath, a living area with a half bed, a dining table for six, an in-room fitness center, a pantry, and a private terrace.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
CLUB ROOM
Sheraton Club Rooms include standard amenities, as well as a plush terrycloth robe and weekday newspaper delivery. Club guests also have special access to the Club Lounge on the 12th floor that offers Complimentary Breakfast, hors d'oeuvres and cocktails
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
SAN JUAN SUITE
San Juan Suites feature king beds, full baths, spacious living areas with half baths, pantries and wet bar, high speed internet access, Club Lounge Access, and views of the San Juan Bay, Convention Center, and infinity pool.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
CLUB CITY VIEW
Rooms offer contemporary decor, plush carpeting and subtle accents. Rooms feature a desk & chair, 40" TV, entertainment system and deluxe bedding. They also include access to the Club Lounge and upgraded amenities. View: City.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
EXECUTIVE SUITE
Junior Suites feature one bedroom with a parlor area, modern design, and spacious work desk. Club Level Access is included. Rooms also include the standard amenities like the 40" flat-panel TV, iPod entertainment system, iron and ironing board.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
BAYVIEW SUITE
Bayview Suites feature beautiful views of the San Juan Bay. Also included is a parlor area, Club Level Access, and the Sheraton Sweet Sleeper bed.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
CLUB BAY VIEW
Rooms offer contemporary decor, plush carpeting and subtle accents. Rooms feature a desk & chair, 40" TV, entertainment system and deluxe bedding. They also include access to the Club Lounge and upgraded amenities. View: Bay.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
TRADITIONAL
Traditional Rooms feature great city views, as well as High Speed Internet Access, ergonomic desk chairs, and a state-of-the-art safe lock key card system.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
SUPERIOR
Superior Rooms feature stunning San Juan Bay views, as well as High Speed Internet Access, ergonomic desk chairs, and a state-of-the-art safe lock key card system. Accessible/ADA compliant rooms are also available.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DINING
There are 4 Restaurants at Sheraton Puerto Rico Hotel & Casino:
District Bar - This elegant yet relaxed living room setting is perfect for quick bites or sitting back with your favorite cocktail. A tempting tapas menu as well as live entertainment Thursday through Saturday evenings provide plenty of reasons to linger.
Choices - Choices offers a wide and enticing selection to suit any mood. Under the direction of Executive Chef Renatto Medranda, Choices provides refined modern cuisine with global influences.
Texas De Brazil - Rustic ambiance with a touch of elegance and a first class service. A complete menu that includes 15 prime cuts prepared Brazilian Style as well as an elaborated salad station and wine selection. Open for brunch and dinner.
Pool Bar & Grille - Enjoy a light snack or a refreshing tropical drink on our pool deck, or sit down for an aromatic and savory burger, sandwich or other delicious lunch item on the grill menu. All of this is available by the 4th floor infinity pool with bay views.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
An abundance of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, a terrace lobby bar, world-class casino, full-service spa, 4th floor outdoor infinity pool, and located just a short drive from the beach
TripAdvisor Web Reviews
Based on 2636reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Best hotel in San Juan
Patricia G, Naples, Florida
Thu Oct 18 03:29:03 EDT 2018
My husband and I had to come here for business. This hotel makes you feel like a home away from home. From the time you come in Chris opens the door with a big smile and all the other guys are so friendly. Then you come to the front desk and you have Angelica who is the best customer service person. Along with Dulee always ready to help you with a pleasant smiles. Patricia will come and see if you need anything as you pass the lobby. Outstanding service. Then we go to the club lounge and they make feel so comfortable. Steven is always there and always remembers how you like your coffee and has it ready for us ever Morning. What can I say about Warleins the most professional caring person, she speaks English French and Spanish. Always smiling and both and Steven sincerely care for you. Outstanding service, My husband and have worked and travelled the world we will always recommend this hotel to our friends and family.

A favorite when in San Juan
Nancy M, Tacoma, Washington
Fri Oct 12 11:37:21 EDT 2018
Love this hotel! It is in a great location and the staff is amazing. The rooms are large and comfortable. The resort offers a casino and three good restaurants. It has great views and is very close to the cruise ports. It is a short Uber ride to old town. The pool is on the fourth floor, offering good views of the city. They are building another structure which did inhibit the view from the pool, which on our last visit was unobstructed. Paula Serna, as well as the other maids on our floor kept us not wanting for anything. I believe Christine checked us in and gave us an awesome room. The Club attendants Steve and Jose were VERY attentive and again you want for nothing. It’s these people that make our stay so wonderful and keeps us coming back

Top Choice.Beautiful property, excellent service.
IslandFeedback, Charlottesville, Virginia
Wed Oct 10 18:38:51 EDT 2018
Gorgeous property and impecable service. Everyone, everyday, everywhere was professional, friendly and proactive. We stayed 4 days at Club Level, but the service was top notch regardless of the Club Level. They have the best pool and view in San Juan. They now have The famous Metropol Spanish Restaurant (very reasonable prices) on premises, WOW, what a great restaurant, the food is the best and so convenient, the restaurant is next to the lobby! We liked this hotel so much we extended our stay, and returned 1 week later. Keep up the good work ~

Outstanding Hotel with Great Employees!!!
spartan40, San Juan, Puerto Rico
Tue Oct 09 07:27:30 EDT 2018
From the moment i walked in to this hotel everything just felt right.Starting with Wilfredo who help us with our bags and welcomed us to the hotel with a great smile and a positive attitude.To the Front Desk Raul and Dineys who were very professional and willing to accommodate!! Our room in the 9th floor had a beautiful view to old San Juan and the cruise ships.. at night it looked even better.At the pool we had some fish tacos with batata fries and a chicken sandwich that my server Kiara recommended, they were both delicious. Every morning i stopped at their cafe for some amazing puertorican coffee and asopao de pollo WOW.. simply spectacular!! Thank You Jocelyn.We also order room service and the food was very good also, our server Jorge Aquino was very friendly and courteous.Our housekeeper Jessica Ruiz always kept asking if we needed anything with a smile.I usually don't care about casinos but what a great time i had.Every nite the casino was happening.And last but not least Samuel our bartender in the lobby area gave us great conversation and excellent service.By the way the sushi at the bar was phenomenal totally recommend.It was a great stay, Thank You for making my weekend birthday Special !!!

Great hotel staff!
Eugenia M, Charleston, United States
Sun Oct 07 17:12:13 EDT 2018
The hotel staff make this hotel exceptional. Every person we crossed paths with greeted us warmly with a smile on their face. They were always willing to help in any way or answer any question. The bed was comfortable but the chair in the room was absolutely not comfortable. Depending on how important that is to you will help you make your decision on selecting this hotel. It is close to the cruise ships where Royal Caribbean sail from which was important to us.



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