Hawaii-Maui

Sheraton Maui Resort & Spa


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Exceptional Value    
Please note that "Value" inclusions may have date, duration & room type restrictions.

Exceptional Values!
Extra Value: Free Night & Daily Buffet Breakfast for Two (restricted to specific categories.) Free shuttle service to Lahaina.
Family: Kids 17 & under Stay Free. Kids 3 & under Eat Free.

The Sheraton Maui Resort & Spa is the premier location for the Hawaiian vacation of your dreams. Situated on Kaanapali Beach, the Sheraton Maui Resort & Spa is the most romantic escape in all the Hawaiian Islands -- the dramatic point at which the legendary Black Rock of Kaanapali meets the ocean. There are endless activities near this 23-acre oceanfront resort, including clear-water snorkeling with turtles, sailing aboard the Teralani, kayaking among dolphins, scuba diving, and deep-sea fishing.

The Sheraton offers 508 rooms and suites located in six distinct towers, none higher than six stories. Almost all of the rooms and suites face the Pacific, with a private lanai for contemplating the view. Inside, the craftsmanship of old Hawaii reveals itself in lamps of bamboo design, patterns recalling block prints on kapa, and rattan chairs drawing on the peacock shapes of ancient thrones. And, of course, they are all equipped with Sheraton Sweet Sleeper Beds.

The property has 142 yards of intertwining freshwater lagoons that feed into the main swimming pool, with a nearby outdoor spa set amid lava-rock formations. In addition to Kaanapali Beach, the Sheraton Maui Resort & Spa offers a plethora of Hawaiian cultural activities to help you experience the spirit of aloha. Spend your days learning the ancient art of Hula, adorning yourself with fresh flower leis you've created, or playing the ukulele with our Aloha Ambassadors. As the sun sets over Black Rock, experience the magic of these islands with a one-of-a-kind Torch Lighting and Cliff Dive Ceremony, found only at the Sheraton Maui Resort & Spa.

Dining options at The Sheraton Maui Resort & Spa are as rich and varied as the hues in a Kaanapali sunset. The Black Rock Terrace is the perfect choice for casual dining, while Black Rock Steak & Seafood offers contemporary cuisine. East and West combine at Teppan-yaki Dan, where guests will enjoy a fusion of delicious culinary traditions as master chefs prepare inspired dishes at your table.

The Spa at Black Rock features secluded indoor and outdoor relaxation areas and seven luxurious treatment rooms available for massages, body treatments, facials, skin enhancements, manicures, and pedicures. Each product combines natural ocean plants, minerals, and water with the essence oils of Polynesia to create a truly authentic tropical spa experience.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about Kaanapali.
HOTEL LOCATION
Sheraton Maui offers a prime location at historic Black Rock, set amid 23 ocean front acres on the widest stretch of beach in Ka'anapali. It is 28 miles from Kahului Airport, and 3 miles away from Kapalua Airport.
Address: 2605 KAANAPALI PARKWAY
LAHAINA-MAUI
HI

US
Local Phone: 808-661-0031
Toll Free Phone: 1-800-716-8109
Fax: 808-661-0458
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking($30/valet $22/self)
Physician on Call
Shopping Mall Nearby (5 Minute walk)
Pools
Number of Pools: 2
Outdoor Pools: 2     
142 yard fresh water swimming lagoon that meanders through tropical gardens and under wooded carved bridges. The resort also features a keiki (kids) pool.
Golf: NEARBY
Ka'anapali Golf Courses - North and South
The North Course was designed by Robert Trent Jones, Sr, and is a Par 37-34-71 with a Yardage of 6,136. The South Course was designed by Arthur Jack Snyder and is a Par 36-35-71 with a Yardage of 6,067.
Holes: 36
Green Fees: $130.-170.
Cart Fee: Included
Club Rental Fees: $29.-$49.
Lessons Available
Tennis
Number of Courts: 10
Outdoor Courts: 10
Lighted Courts: 10
Court Fee: $10 pp, per day
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Sheraton offers 510 rooms and suites with a Hawaiian décor & furniture designed especially for the hotel. Tropical landscapes with coconut palms and expansive lawns enhance the overall ambiance, and an elevated lobby overlooks the entire property. The property has 142 yards of intertwining fresh water lagoons that feed into the main swimming pool, with a nearby outdoor spa set amid lava rock formations. Beach: The Sheraton Maui lies on 3 miles of the widest stretch of Ka'anapali Beach, with the best snorkeling available on property. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 510
Year Opened: 1963 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, JCB, Carte Blanche
HOTEL RESTRICTIONS
Daily resort fee of $26.04, per room, per day. Billed to guest and collected at hotel.
ROOM TYPES
JR SUITE - SUITE LIFE
SUITE LIFE IN PARADISE Promotion - all the amenities of a JR SUITE plus daily breakfast for two, a $200 room credit and a 10% discount on spa treatments. 5nt minimum stay is required.
Other Amenities -
DLX OCEANFRONT
440 sq. ft with a large private lanai. Located in the Hale Anuenue and Hale Nalu and offer unobstructed ocean views. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
1BD OCEAN SUITE ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of 1BD OCEAN SUITE but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
RESORT VIEW - ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of the RESORT VIEW room but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
STD OCEAN VIEW - EXP ALOHA
Experience Aloha Promotion - - all the amenities of the STD OCEAN VIEW room but offered at a substantial savings. LTD OFFER rooms are available at limited times during the year and must be booked with a scheduled flight.
Other Amenities -
DLX OCEAN VIEW - EXP ALOHA
Experience Aloha Promotion - - all the amenities of the DLX OCEAN VIEW room but offered at a substantial savings. LTD OFFER rooms are available at limited times during the year and must be booked with a scheduled flight.
Other Amenities -
STD OCEAN VW - ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of STD OCEAN VIEW room but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
STD OCEANFRONT - EXP ALOHA
Experience Aloha Promotion - - all the amenities of the STD OCEANFRONT room but offered at a substantial savings. LTD OFFER rooms are available at limited times during the year and must be booked with a scheduled flight.
Other Amenities -
PART OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a PARTIAL OCEAN VIEW room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
OHANA SUITE
665 sq. ft suite ideal for families. Sleeps 4 (2 double beds and 1 pull down). Ohana suites are located in the Hale Ohana and offer a wet bar, microwave, large bathroom with separate shower and double sinks.
Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX OCEAN VIEW - ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of DLX OCEAN VIEW room but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
DLX OCEANFRONT - EXP ALOHA
Experience Aloha Promotion - - all the amenities of the DLX OCEANFRONT room but offered at a substantial savings. LTD OFFER rooms are available at limited times during the year and must be booked with a scheduled flight.
Other Amenities -
STD OCEANFRONT - ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of STD OCEANFRONT room but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
ALI'I SUITE
At the pinnacle of Black Rock, 1600 sf suite with seperate dining/seating area, a full kitchen, and king bedded bedroom with large luxurious bathroom. Decorated with original Hawaiian artwork and crafted furnishings.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Kitchen
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
RESORT VIEW SUN-SAV
SUN-SATIONAL SAVINGS package: All the amenities of a RESORT VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Black Rock Terrace.
Other Amenities -
DLX OCNFRONT STE - SUITE LIFE
SUITE LIFE IN PARADISE Promotion - all the amenities of a DLX OCEANFRONT SUITE plus daily breakfast for two, a $200 room credit and a 10% discount on spa treatments. 5nt minimum stay is required.
Other Amenities -
DLX OCEANFRONT - ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of DLX OCEANFRONT room but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
OCEAN SUITE - SUITE LIFE
SUITE LIFE IN PARADISE Promotion - all the amenities of an OCEAN SUITE plus daily breakfast for two, a $200 room credit and a 10% discount on spa treatments. 5nt minimum stay is required.
Other Amenities -
RESORT VIEW 100% PENALTY
100% PENALTY - all the amenities of a RESORT VIEW room but at a reduced rate. Once booked, reservations are non-refundable and a 100% penalty applies for changes or cancellation. No courtesy holds allowed.
Other Amenities -
DLX OCEAN VIEW SUN-SAV
SUN-SATIONAL SAVINGS package: All the amenities of DLX OCEAN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Black Rock Terrace.
Other Amenities -
STD OCEAN VIEW 100% PENALTY
100% PENALTY - all the amenities of a STD OCEAN VIEW room but at a reduced rate. Once booked, reservations are non-refundable and a 100% penalty applies for changes or cancellation. No courtesy holds allowed.
Other Amenities -
OHANA SUITE ESCAPE
ENDLESS ESCAPE rates - - all the amenities of the OHANA SUITE but offered at a discounted rate.
Other Amenities -
STD OCEANFRONT SUN-SAV
SUN-SATIONAL SAVINGS package: All the amenities of STD OCEANFRONT room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Black Rock Terrace.
Other Amenities -
DLX OCEAN VIEW 100% PENALTY
100% PENALTY - all the amenities of a DLX OCEAN VIEW room but at a reduced rate. Once booked, reservations are non-refundable and a 100% penalty applies for changes or cancellation. No courtesy holds allowed.
Other Amenities -
PART OCEAN VIEW
330 sq. ft with a large private lanai. Partial ocean view room face inward to the gardens and offer a part ocean view from the lanai. Sleeps 3
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX OCEANFRONT SUN-SAV
SUN-SATIONAL SAVINGS package: All the amenities of DLX OCEANFRONT room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Black Rock Terrace.
Other Amenities -
STD OCEANFRONT 100% PENALTY
100% PENALTY - all the amenities of a STD OCEANFRONT room but at a reduced rate. Once booked, reservations are non-refundable and a 100% penalty applies for changes or cancellation. No courtesy holds are allowed.
Other Amenities -
DLX OCEANFRONT CLUB - ESCAPE
ENDLESS ESCAPE promotion - - all the amenities of the DLX OCEANFRONT CLUB room but offered at a discounted rate.
Other Amenities -
RESORT VIEW - SPECIAL W/BFST
SPECIAL ROOM - All the amenities of a RESORT VIEW room with the added value of special pricing plus daily breakfast buffet for two. Limited availability throughout the year.
Other Amenities -
JR SUITE OCEAN VIEW
665 sq. ft suite ideal for families. Sleeps 4 (1 king and 1 pull down). Junior suites are located in the Hale Ohana and offer a wet bar, microwave, large bathroom with separate shower and double sinks.
Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX OCEANFRONT 100% PENALTY
100% PENALTY - all the amenities of a DLX OCEANFRONT room but at a reduced rate. Once booked, reservations are non-refundable and a 100% penalty applies for changes or cancellation. No courtesy holds allowed.
Other Amenities -
STD OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a STANDARD OCEAN VIEW room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
PARTIAL OCEAN VIEW - EXP ALOHA
Experience Aloha Promotion - - all the amenities of the PART OCEAN VIEW room but offered at a substantial savings. LTD OFFER rooms are available at limited times during the year and must be booked with a scheduled flight.
Other Amenities -
OHANA SUITE - SUITE LIFE
SUITE LIFE IN PARADISE Promotion - all the amenities of an OHANA SUITE plus daily breakfast for two, a $200 room credit and a 10% discount on spa treatments. 5nt minimum stay is required.
Other Amenities -
DLX OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a DLX OCEAN VIEW room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
STD OCEAN VIEW SUN-SAV
SUN-SATIONAL SAVINGS package: All the amenities of STD OCEAN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Black Rock Terrace.
Other Amenities -
PART OCEAN VW - ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of PART OCEAN VIEW room but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
STD OCEANFRONT - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a STD OCEANFRONT room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
DLX OCEANFRONT - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a DLX OCEANFRONT room with the added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
1BD DLX OCEANFRONT SUITE
750 plus sq. ft. suite located in Hale Moana, Hale Hoku and Hale Lahaina. Extra large private lanai and unobstructed ocean views. Separate living room, large bath. Sleeps 4. Connecting bedroom option available.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
JR SUITE OCEAN VIEW ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of JR SUITE OCEAN VIEW but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -
OCEAN SUITE
675 sq. ft suite with a large, private lanai offering views of the Pacific. Separate sleeping/living areas beautully appointed with an island flair. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
RESORT VIEW
330 sf with view of the gardens and/or mountains. Located in the Hale Anuenue. Private balcony. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
DLX OCEANFRONT CLUB
440 sq. ft with a large private lanai. Located in the Hale Anuenue & Hale Nalu and offer unobstructed ocean views. Club rooms have daily access to the Na Hoku Club Lounge, serving daily continental breakfast and afternoon pupus.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
PART OCEAN VIEW SUN-SAV
SUN-SATIONAL SAVINGS package: All the amenities of PART OCEAN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at Black Rock Terrace.
Other Amenities -
STD OCEAN VIEW
330 sq. ft room with ocean views available from the private balcony. Located on the Hale Anuenue. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
PART OCEAN VIEW 100% PENALTY
100% PENALTY - all the amenities of a PART OCEAN VW room but at a reduced rate. Once booked, reservations are non-refundable and a 100% penalty applies for changes or cancellation. No courtesy holds allowed.
Other Amenities -
DLX OCEAN VIEW
440 sq. ft room with large private lanai. Located in the Hale Lahaina and offering views of the Ka'anapali shoreline and lagoon. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Jacuzzi
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
RESORT VIEW - EXPERIENCE ALOHA
Experience Aloha Promotion - - all the amenities of the RESORT VIEW room but offered at a substantial savings. LTD OFFER rooms are available at limited times during the year and must be booked with a scheduled flight.
Other Amenities -
STD OCEANFRONT
330 sq. ft with a large private lanai. Oceanfront rooms offers stunning views of the Pacific and historic black rock. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
1BD DLX OCEANFRONT STE ESCAPE
ENDLESS ESCAPE Promotion: All the room amenities of 1BD DLX OCEANFRONT SUITE but offered at a drastically reduced rate. Not combinable with any other specials or promotions.
Other Amenities -

OTHER INFO
Cribs are available.
ADA compliant rooms available.
Roll aways are available.
DINING
There are 3 Restaurants at Sheraton Maui Resort & Spa:
Tepan Yaki Dan - Teppan-yaki Dan offers an exclusive culinary treat for intimate dining of up to ten people per table. Japanese cuisine is grilled to perfection rightbefore your eyes. Succulent Steaks and Seafood, Hours of operation are subject to change,
Lagoon Bar - Serving BBQ poolside lunch.
Keka'a Terrace - A casual restaurant with indoor/outdoor seating, open for breakfast, lunch and dinner. Breakfast buffet-6:30-11:00 AM Ala Carte is also available. Lunch-Ala Carte 11:00 AM-2:00 PM, Dinner- 5:30-9:30 PM.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hawaiian crafts and dancing, complimentary guests activities include:Yoga, Aquacise Pilates.
Nightly Activities & Entertainment:
Evening Activities: Nightly tourch-lighting, cliff-diving ceremony with Hawaiian music and hula dancing.
CHILDREN'S PROGRAMS
Keiki Kamp - Available from 9:00 am until 3:00 pm with daily activities and lunch. Second child $60. for full day program. Half-day programs are available with lunch for $45.00 per child
Applicable Ages: 5 to 12 years old.
Program Fees: $70.full day

Children's Facilities
Children's Pool
Babysitting Fee: $10.00 per hour
Evening programs are offered every day, 7 days a week from 6:30pm to 9:30pm at $30.00for the first child and $20.00 for each additional sibling.

TripAdvisor Web Reviews
Based on 4417reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great stay at the Sheraton!
JESSICA V.
May 25 2017
Staff was friendly and helpful. The shuttle was a great amenity!
Customer Rating: 

TEST
SERGEY Y.
Apr 17 2016
Thr breakfast was good but organization of sitting guests was poor.
Customer Rating: 

TEST
Sheraton kaui
TERENCE P.
Feb 10 2016
Room not ready until 45 min past gauge tee of 3 pm
Customer Rating: 

TEST
Sheraton Maui
MARK M.
Nov 02 2014
Beautiful location. The grounds and hotel are very nice.
Customer Rating: 

TEST
Love the Hotel and its location.
DENNIS L.
Jun 18 2013
We love this Hotel (Returned after 25 years to same Hotel for our 25th wedding anniversary). We loved the location. Most staff was great. The Staff for breakfast the last day of our trip disappointed us, the other days the staff at breakfast was good. No air conditioning in room last day of trip. Love the Beach at the hotel, a little pricey though for using chairs and umbrella if you are a Hotel guest. Pool staff not consistent with wrist bands for pool use. Only got them 2 days out of 6. Pool staff really did not check if people were staying at hotel, The first day there, people in the hotel were bragging that they came from another hotel while in the pool. We would recommend this hotel again. we thought it was clean. Maid service very good. Check in and Check out very good. Bars ok, entertainment at bar fair.
Customer Rating: 

TEST
Oceanfront room
SUSAN M.
Feb 21 2012
We further upgraded our room to have a Deluxe oceanfront room, which was spectacular. We were surprised that the hotel charged $45/day to have chairs and umbrellas at the beach.
Customer Rating: 

TEST
BOB K.
Dec 28 2011
Very poor. Our edocs did not give us information on time & location of Orientation breakfasts, time & location for tour bus pick-up for Pearl Harbor tour, nor did we have vouchers for tours or car rental which everyone required. Apple's office hours were not convenient for help in these matters. Also, in Maui, we arrived at one airport and our rental car was scheduled for pick-up at another airport. I will not use Apple for future bookings.
Customer Rating: 

TEST
ANNETTE S.
Sep 03 2011
I was sorry I had booked thru Apple since breakfast was not included and the original quote I had from Apple included breakfast, The trip that we got we could have booked cheaper ( by almost $600.00) just by avoiding the Apple travel agency, I feel this was a case of bate and switch, and I am not sure I trust Apple enough to ever book from them again. In the past we have booked several trips thru Apple but always directly with our own agent.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Glad we chose this hotel!
jojo60713, San Francisco, California
Thu Sep 21 12:09:42 EDT 2017
I haven't been back to Maui for 15 years and wanted to take my husband - there are soo many hotels to choose from but so glad we chose Sheraton - on arrival to the hotel early September check in was great, I forget her name but she was really helpful and let us see the room before choosing. We opted for building 2 - new building mid level floor. Bed was very comfortable, foam pillows not great but we managed. Cleaning services were a bit hap hazard - had to call down for things that they had forgotten or didn't even come one day - Its a big hotel so I'm sure they are very busy. Cafe is great just wish it had stayed open a bit longer (close at 10.30am). Gym is really good but on the other side of the hotel near cliff dive - very clean and lots in there. Beach is right on your doorstep (it has the best part of the beach to layout - a bit further down the stretch of sand and the tide can come right up to the path. Hotel is situated around the cliff rock so you can watch the nightly rock dive from the beach or cliff dive bar. Great service, food and drinks at the cliff dive - we went there many times - only downside is when its really hot there is less shade. Just a short walking distance to other restaurants and shopping village area - great shopping for t-shirts/shorts/jewellery/food market. Will definitely return as we had just a great time there.

Introducing friends to Maui and the Sheraton at Black Rock
HonuJoe,
Thu Sep 21 07:54:14 EDT 2017
The Sheraton resort is our favorite place to stay in Maui our happy place. It is the best beach for snorkeling, the grounds are so beautiful and you feel right at home. It has all the amenities and is centrally located to everything .

Really dated
Jill A,
Wed Sep 20 11:10:17 EDT 2017
When we booked the Sheraton we felt confident that we were buying into a well established chain, so had no doubts about our decision. Aside from the room/bathroom being particularly dated; we were shocked this morning to be told there was a 20 minute wait for breakfast. Seems crazy as a lot of empty tables and people milling around. While yes 20 minutes isn't a lifetime, it just seems a bit weird compared with other chains we have stayed with, while there are clearly empty tables. Would hate to see how they would cope with a genuinely busy service.

Romatic birthday weekend
Arnold V, San Francisco, California
Tue Sep 19 06:35:19 EDT 2017
The grounds of this hotel are amazing. Beachfront property on the best stretch of beach in Maui. Has unobstructed views of the neighbor islands of Lana'i and Moloka'i. I'm all about amenities, and the pool is quite large and spacious! The only thing I didn't like were the pool floaties. They were a nuisance. You can rent snorkel gear, scuba gear, paddle boats and kayaks and plan all sorts of water activities. The Club Lounge food was OK, normal continental offerings. I was hoping for more Hawaiian and local inspired dishes like Portuguese sausage, SPAM, local fruit, etc. The rooms could definitely use a facelift, but were comfortable. The decor and paint were dated, but the room served it's purpose. We upgraded to an ocean view with a balcony, which had the best views of the neighbor islands and you can sit on your private balcony with a drink, just enjoying the quiet sunset with no one blocking your view. But above all, the warm aloha spirit of all the staff from housekeeping to the attendants at the bar and restaurants were amazing. They really made you feel like you were family, like a relative whom hasn't visited in awhile. They were catering to all our needs, talk stories with us, and just made the entire stay very pleasant. They were the true meaning of aloha spirit.

Beautiful beach front
252sharlenew, Airdrie, Canada
Sun Sep 17 17:14:03 EDT 2017
This hotel was lovely, the staff was fantastic. Great hotel for couples or families. The close proximity to the beach and fantastic black Rock is amazing. We attended the Sheraton luau and it was affordably priced and amazing. Rooms are spacious and well kept. I will definitely return with my kids I just wish suites and family rooms. The restaurants need to serve food later than they currently do



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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