Hawaii-The Big Island

Sheraton Kona Resort & Spa


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Exceptional Value    
Please note that "Value" inclusions may have travel date, duration & room type restrictions.

2018 Exceptional Values
Extra Value: Free night and daily buffet breakfast for two (specific category restrictions apply).
Family: Kids 17 and under Stay Free.

Crowning a dramatic lava flow, on one of Hawaii Island's most legendary locations, the Sheraton Kona Resort & Spa at Keauhou Bay sets the stage for a memorable and truly immersive Hawaiian vacation. Located in the heart of historic Keauhou, this resort offers a gateway to the island's rich heritage, unparalleled beauty and endless adventures - an exciting 100 yard walk to the head of Keauhou Bay.

Centrally located with easy access to the Big Island's greatest adventures, the revitalized Sheraton Kona Resort & Spa is ideally located for family vacations or Hawaiian honeymoons. With Hawaii Volcanoes National Park a drivable distance away and diverse landscapes at every turn, this Hawaii Island resort is where you belong. Unique cultural tours have been designed for guests, including a visit to the Keauhou Holua Slide, a national historical landmark on the slopes of Hualalai Mountain and the immense heiau (temples) honoring Hawaiian ancient places of worship.

Accommodations are as warm and inviting as the brilliant landscape outside your window. All 509 rooms and suites pamper you with abundant luxuries, stylish designs, and contemporary amenities. Plus with an expansive balcony in each room, you'll find ample space to unwind and take in the sweeping views.

Enjoy the fun at the massive fantasy pool, with its 200-foot Manta Ray Super Slide, two Jacuzzis and waterfalls, a children's sandy-bottom play pool, and interactive fountains. A variety of watersports, including paddle boarding, kayaking, deep-sea fishing, snorkeling, and much more awaits you at Keauhou Bay. Two 18-hole championship golf courses surround the resort. In addition, tennis, basketball, and sand volleyball courts are available.

As the historical playground of Hawaii's royalty, Keauhou has long been known as a place to rejuvenate and revitalize the spirit. This tradition of healing is nurtured at Ho'ola Spa. The Hawaiian word, ho'ola, means to heal. Hawaii's unique cultural and healing traditions are incorporated into services such as massage, facial and body treatments.

Fresh, local and creative dining provides a flavorful departure for your taste buds. Start the day with a cup of Kona coffee at the Keauhou Coffee Company. Refresh with a tropical smoothie or light lunch at the Holua Poolside Bar, the perfect break from poolside activities. For a lavish breakfast buffet or a dinner with stunning sunset views of the Pacific, visit Rays on the Bay, the only restaurant in the world with viewing of manta rays in their natural habitat. For wine tasting, there's the Silversword Lobby Bar, and for traditional Hawaiian cuisine and the songs and dances of the Pacific, visit The Voice of Life luau and dinner show.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about The Big Island.
HOTEL LOCATION
Located on 22 oceanfront acres on south Kona Coast of Hawaii's Big Island.
Address: 78-128 EHUKAI STREET
KAILUA-KONA
HI

US
Local Phone: 808-322-3411
Fax: 808-930-4800
Website Address: www.sheratonkeauhou.com
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Concierge
Meeting Rooms
Parking($27/valet $20/self)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Manta Ray Super Pool & Slide. Children can frolic in interactive fountains or play in a sandy-bottomed pool area created just for them. A 200-foot waterslide, whirlpool spas, and waterfalls provide memorable amusement for all.
Golf: NEARBY
Kona Country Club
Kona Country Club, offering two 18-hole courses within steps of Sheraton Keauhou Bay & Spa, will challenge the expert and prove manageable for the novice.
Holes: 18
Green Fees: $ Varies
Cart Fee: $Varies
Club Rental Fees: $VARIES
Caddy: Not available.
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Crowning an ancient lava flow cascading into the serene waters along Hawaii's Big Island, open air hotel. Manta Ray Super Pool & Slide. Children can frolic in interactive fountains or play in a sandy-bottom pool area created just for them. A 200-foot waterslide, whirlpool spas, and waterfalls provide memorable amusement for all. Open 24 hours. Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 521
Year Opened: 0 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, JCB
HOTEL RESTRICTIONS
Daily resort fee of $31.25 room, per day. Billed to guest and collected at hotel.
ROOM TYPES
OHANA SUITE
850 sq. ft room, directly facing the Pacific and offering unobstructed ocean views. dining table, sitting area, and oversized lanais. Sleeps 5.
1 King Bed Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PRESIDENTIAL SUITE
1524 sq. ft luxury suite. Expansive living room with flat screen TV, dining seating for eight and service kitchen. Private rooftop, furnished patio with views of the Pacific coastline. Regal king bedded bedroom. Sleeps 4 (sleeper in living room)
Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DELUXE EXECUTIVE SUITE
900 sq ft. Slightly larger executive suite. Separate living room, dining for four and king bedded bedroom. Private, furnished lanai offers views of the Pacific. Sleeps 4 (King bedroom & sleeper)
Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DLX EXECUTIVE SUITE - ESCAPE
ENDLESS ESCAPE promotions are offered throughout the year. All the amenities of the DLX EXECUTIVE SUITE but offered at a substantial savings. Not combinable with other promotions.
Other Amenities -
PART OCEAN VIEW
420 sq ft. Partial ocean views while standing on private balcony. Sleeps 4-
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT CLUB - 100% PENALTY
100% PENALTY - All the amenities of an OCEANFRONT CLUB. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEANFRONT CLUB ROOM
All the amenties of an OCEANFRONT room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN CLUB ROOM ESCAPE
All the amenties of a GARDEN/MOUNTAIN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a GARDEN/MOUNTAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
OCEANFRONT
420 sq. ft room, directly facing the Pacific and offering unobstructed ocean views. with an oversized, furnished lanai. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
GDN/MOUNTAIN - ENDLESS ESCAPE
ENDLESS ESCAPE rates - all the amenities of a GARDNE/MOUNTAIN VIEW but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
OCEAN VIEW CLUB ROOM ESCAPE
All the amenties of an OCEAN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW - EXPERIENCE ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of an OCEAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
GARDEN/MOUNTAIN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the GARDEN/MOUNTAIN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
OCEAN VIEW - ESCAPE
ENDLESS ESCAPE rates - all the amenities of OCEAN VIEW rooms but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
PART OCEAN CLUB ROOM ESCAPE
All the amenties of a PART OCEAN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OHANA SUITE - SUITE LIFE CLUB
SUITE LIFE IN PARADISE - - all the amenities of the OHANA SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
Other Amenities -
DLX EXEC SUITE STE-LIFE CLUB
SUITE LIFE IN PARADISE - - all the amenities of DLX EXECUTIVE SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
Other Amenities -
PART OCEAN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a PART OCEAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
PARTIAL OCEAN VIEW ESCAPE
ENDLESS ESCAPE rates - all the amenities of PARTIAL OCEAN VIEW but aT drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
OCEANFRONT CLUB ROOM ESCAPE
All the amenties of an OCEANFRONT ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEANFRONT - EXPERIENCE ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of an OCEANFRONT room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
OCEAN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
OHANA SUITE - ESCAPE
ENDLESS ESCAPE promotions are offered throughout the year. All the amenities of the OHANA SUITE but offered at a substantial savings. Not combinable with other promotions.
Other Amenities -
OCEANFRONT - ESCAPE
ENDLESS ESCAPE rates - all the amenities of OCEANFRONT room but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
GDN/MOUNTAIN CLUB ROOM SUN-SAV
All the amenties of a GARDEN/MOUNTAIN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN VIEW - SPECIAL
SPECIAL W/BREAKFAST - - All the amenites of a GARDNE/MOUNTAIN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
GDN-MOUNTAIN VW - 100% PENALTY
100% PENALTY - All the amenities of a GDN-MOUNTAIN VIEW room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
PART OCEAN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the PART OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
GARDEN/MOUNTAIN VW CLUB ROOM
All the amenties of a GARDEN/MOUNTAIN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN-MTN CLUB - 100% PENALTY
100% PENALTY - All the amenities of a GDN-MOUNTAIN CLUB room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEAN VIEW CLUB ROOM SUN-SAV
All the amenties of an OCEAN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of an OCEAN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
OCEAN VIEW - 100% PENALTY
100% PENALTY - All the amenities of an OCEAN VIEW room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
GARDEN/MOUNTAIN VIEW
420 sq ft. Mountain views while standing on private balcony. Sleeps 4
2 Double Beds Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PART OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a PARTIAL OCEAN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
PART OCEAN CLUB ROOM SUN-SAV
All the amenties of a PART OCEAN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW CLUB ROOM
All the amenties of an OCEAN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VW CLUB - 100% PENALTY
100% PENALTY - All the amenities of an OCEAN VIEW CLUB room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEANFRONT CLUB ROOM SUN-SAV
All the amenties of an OCEANFRONT SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OHANA SUITE - 100% PENALTY
100% PENALTY - All the amenities of an OHANA SUITE. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OHANA SUITE - SUITE ESCAPE
SUITE ESCAPE - - all the amenities of the OHANA SUITE but offered at a discounted rate. Available at limited times during the year.
Other Amenities -
OCEANFRONT - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenities of an OCEANFRONT room with the added value of special pricing and daily breakfast for two.
Other Amenities -
DLX EXECUTIVE STE-SUITE ESCAPE
SUITE ESCAPE - - all the amenities of DLX EXECUTIVE SUITE but offered at a discounted rate. Available at limited times during the year.
Other Amenities -
OCEANFRONT - 100% PENALTY
100% PENALTY - All the amenities of an OCEANFRONT room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEAN VIEW
SUITE LIFE IN PARADISE - - all the amenities of DLX EXECUTIVE SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PART OCEAN VIEW CLUB ROOM
All the amenties of a PART OCEAN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEANFRONT SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -

OTHER INFO
Roll aways & cribs available.
ADA compliant rooms available.
DINING
There are 2 Restaurants at Sheraton Kona Resort & Spa:
Rays on the Bay - Offering local specialties in a comfortable, ocean side location.
Caffe Hahalu - Open from 5:30 am to 10:00 pm
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, Volleyball
Nightly Activities & Entertainment:
Kamaha'o- Luau (Monday, Wednesday & Friday)
CHILDREN'S PROGRAMS
Keiki Club Keauhou Children's Program
Applicable Ages: 5 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Children's Pool
Babysitting Fee: Available for fee.
Advance Notice for Babysitting: Yes

TripAdvisor Web Reviews
Based on 2902reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Sheraton Kona
DANIEL W.
Jan 06 2016
Very friendly staff, had a nice time
Customer Rating: 

TEST
Beware!!
DANIEL C.
Jun 23 2014
Hotel has roaches !! They need to fumigate on a regular basis . We were there for four days and our kids had to be moved rooms three different times due to roaches !!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
A little overused, but great location
Fetiye T,
Thu May 17 09:13:18 EDT 2018
I read a lot of negative reviews about this hotel before we left. Yes we found it a bit overused, but it was clean, in a good location, and good amenities. Pools were nice, both poolside bar and hotel restaurant has good food.

would not come back
Robert M,
Wed May 16 20:12:49 EDT 2018
We stayed at the Sheraton in May 2018 room 2223. First let me start by saying I think the staff is doing an excellent job, they are probably just faced with a management team that's primary focus is maximizing profits just my opinion. Most people will say when they read reviews that you will always find someone that you cannot please. I believe this is true I have stayed at resorts with poor reviews and found them to be nice places, this is not one of them. I believe when you stay at a resort you come to expect certain things, this is the reason I book them. One is robes in the rooms. When I travel to a resort like this I try and book an ocean front room when available, so me and my wife can go out on the deck and enjoy watching the waves wile having a cup of coffee and decide where we will have breakfast. There are no robes in the room or at least this one. the other thing the coffee maker supplied in the room looks like something you would find in a dollar store. I am not expecting anything fancy but I have seen better ones in a motel 6 not kidding. when we first got to the room the handle on the slider was almost falling off and the door was hard to open . again the staff did a great job of coming to fix right away. The room itself was large enough, the bed really needs to be replaced along with the furniture. The one dresser drawer would not stay closed, my wife had to place a folded up piece of paper in it to keep it closed when her clothes where in it. The bathroom smelled musty, given the hotels ;location I know it can be hard to keep this from happening but I have stayed at other resorts that have done a far better job. I think the toilet in the bathroom was the biggest joke it looked like something you would expect to see in a rest stop along the interstate. The AC in the room didn't work very well either really hot in the room or very cold. We probably could have complained more to the front desk about our room and people that read this would probably ask why we did not. The simple answer is we did not want to deal with packing up and moving to another room, only to find it not being much better then the room we were in or worse. We were there to enjoy our vacation that is what I expected and what I paid for!

sheraton kona
Larry D,
Wed May 16 13:14:51 EDT 2018
excellent staff treatment but hotel showing age and wear in building jts self. .breakfast buffet was excellent. pools were nice,hot tub was warm,but people from outside the hotel not guests were using pool. very shady actions ,did not feel safe or relaxed. only happened late in evening with security cameras in back area. towel return room closes 1 hour before pool so you have to return towels to front desk or take them to your room. this makes no logical sense.

Utterly amazing
MichelleB1101, Tucson, Arizona
Tue May 15 18:36:35 EDT 2018
Beautiful resort, fantastic location, wonderful staff and customer service, fantastic pool, water slide, jacuzzis, waterfall into the pool, pool bar, snorkeling area, access to snorkeling with manta rays, beautifully appointed rooms, amazing view, incredible breakfast buffet with oceanfront views and so much more. We enjoyed it so much that we have already booked for our next stay.

Hidden Gem
ubchillin, Fort Lauderdale, Florida
Tue May 15 13:51:53 EDT 2018
Picked this hotel as a Platinum in the SPG program and was blown away!! The location is amazing, the service was great and the price to value was incredible. My balcony was over looking the ocean and the pool and really could have hung there all dayif their wasnt so much else to do.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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