Hawaii-The Big Island

Sheraton Kona Resort & Spa


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Exceptional Value    
Please note that "Value" inclusions may have travel date, duration & room type restrictions.

2018 Exceptional Values
Extra Value: Free night and daily buffet breakfast for two (restrictions apply).
Family: Kids 17 and under Stay Free.

Crowning a dramatic lava flow, on one of Hawaii Island's most legendary locations, the Sheraton Kona Resort & Spa at Keauhou Bay sets the stage for a memorable and truly immersive Hawaiian vacation. Located in the heart of historic Keauhou, this resort offers a gateway to the island's rich heritage, unparalleled beauty and endless adventures - an exciting 100 yard walk to the head of Keauhou Bay.

Centrally located with easy access to the Big Island's greatest adventures, the revitalized Sheraton Kona Resort & Spa is ideally located for family vacations or Hawaiian honeymoons. With Hawaii Volcanoes National Park a drivable distance away and diverse landscapes at every turn, this Hawaii Island resort is where you belong. Unique cultural tours have been designed for guests, including a visit to the Keauhou Holua Slide, a national historical landmark on the slopes of Hualalai Mountain and the immense heiau (temples) honoring Hawaiian ancient places of worship.

Accommodations are as warm and inviting as the brilliant landscape outside your window. All 509 rooms and suites pamper you with abundant luxuries, stylish designs, and contemporary amenities. Plus with an expansive balcony in each room, you'll find ample space to unwind and take in the sweeping views.

Enjoy the fun at the massive fantasy pool, with its 200-foot Manta Ray Super Slide, two Jacuzzis and waterfalls, a children's sandy-bottom play pool, and interactive fountains. A variety of watersports, including paddle boarding, kayaking, deep-sea fishing, snorkeling, and much more awaits you at Keauhou Bay. Two 18-hole championship golf courses surround the resort. In addition, tennis, basketball, and sand volleyball courts are available.

As the historical playground of Hawaii's royalty, Keauhou has long been known as a place to rejuvenate and revitalize the spirit. This tradition of healing is nurtured at Ho'ola Spa. The Hawaiian word, ho'ola, means to heal. Hawaii's unique cultural and healing traditions are incorporated into services such as massage, facial and body treatments.

Fresh, local and creative dining provides a flavorful departure for your taste buds. Start the day with a cup of Kona coffee at the Keauhou Coffee Company. Refresh with a tropical smoothie or light lunch at the Holua Poolside Bar, the perfect break from poolside activities. For a lavish breakfast buffet or a dinner with stunning sunset views of the Pacific, visit Rays on the Bay, the only restaurant in the world with viewing of manta rays in their natural habitat. For wine tasting, there's the Silversword Lobby Bar, and for traditional Hawaiian cuisine and the songs and dances of the Pacific, visit The Voice of Life luau and dinner show.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about The Big Island.
HOTEL LOCATION
Located on 22 oceanfront acres on south Kona Coast of Hawaii's Big Island.
Address: 78-128 EHUKAI STREET
KAILUA-KONA
HI

US
Local Phone: 808-322-3411
Fax: 808-930-4800
Website Address: www.sheratonkeauhou.com
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Concierge
Meeting Rooms
Parking($22/valet $15/self)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Manta Ray Super Pool & Slide. Children can frolic in interactive fountains or play in a sandy-bottomed pool area created just for them. A 200-foot waterslide, whirlpool spas, and waterfalls provide memorable amusement for all.
Golf: NEARBY
Kona Country Club
Kona Country Club, offering two 18-hole courses within steps of Sheraton Keauhou Bay & Spa, will challenge the expert and prove manageable for the novice.
Holes: 18
Green Fees: $ Varies
Cart Fee: $Varies
Club Rental Fees: $VARIES
Caddy: Not available.
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Crowning an ancient lava flow cascading into the serene waters along Hawaii's Big Island, open air hotel. Manta Ray Super Pool & Slide. Children can frolic in interactive fountains or play in a sandy-bottom pool area created just for them. A 200-foot waterslide, whirlpool spas, and waterfalls provide memorable amusement for all. Open 24 hours. Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 521
Year Opened: 0 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, JCB
HOTEL RESTRICTIONS
Daily resort fee of $31.25 room, per day. Billed to guest and collected at hotel.
ROOM TYPES
DELUXE EXECUTIVE SUITE
900 sq ft. Slightly larger executive suite. Separate living room, dining for four and king bedded bedroom. Private, furnished lanai offers views of the Pacific. Sleeps 4 (King bedroom & sleeper)
Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DLX EXECUTIVE SUITE - ESCAPE
ENDLESS ESCAPE promotions are offered throughout the year. All the amenities of the DLX EXECUTIVE SUITE but offered at a substantial savings. Not combinable with other promotions.
Other Amenities -
PART OCEAN VIEW
420 sq ft. Partial ocean views while standing on private balcony. Sleeps 4-
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT CLUB - 100% PENALTY
100% PENALTY - All the amenities of an OCEANFRONT CLUB. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEANFRONT CLUB ROOM
All the amenties of an OCEANFRONT room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN CLUB ROOM ESCAPE
All the amenties of a GARDEN/MOUNTAIN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a GARDEN/MOUNTAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
OCEANFRONT
420 sq. ft room, directly facing the Pacific and offering unobstructed ocean views. with an oversized, furnished lanai. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
GDN/MOUNTAIN - ENDLESS ESCAPE
ENDLESS ESCAPE rates - all the amenities of a GARDNE/MOUNTAIN VIEW but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
OCEAN VIEW CLUB ROOM ESCAPE
All the amenties of an OCEAN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW - EXPERIENCE ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of an OCEAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
GARDEN/MOUNTAIN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the GARDEN/MOUNTAIN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
OCEAN VIEW - ESCAPE
ENDLESS ESCAPE rates - all the amenities of OCEAN VIEW rooms but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
PART OCEAN CLUB ROOM ESCAPE
All the amenties of a PART OCEAN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OHANA SUITE - SUITE LIFE CLUB
SUITE LIFE IN PARADISE - - all the amenities of the OHANA SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
Other Amenities -
DLX EXEC SUITE STE-LIFE CLUB
SUITE LIFE IN PARADISE - - all the amenities of DLX EXECUTIVE SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
Other Amenities -
PART OCEAN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a PART OCEAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
PARTIAL OCEAN VIEW ESCAPE
ENDLESS ESCAPE rates - all the amenities of PARTIAL OCEAN VIEW but aT drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
OCEANFRONT CLUB ROOM ESCAPE
All the amenties of an OCEANFRONT ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEANFRONT - EXPERIENCE ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of an OCEANFRONT room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
OCEAN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
OHANA SUITE - ESCAPE
ENDLESS ESCAPE promotions are offered throughout the year. All the amenities of the OHANA SUITE but offered at a substantial savings. Not combinable with other promotions.
Other Amenities -
OCEANFRONT - ESCAPE
ENDLESS ESCAPE rates - all the amenities of OCEANFRONT room but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
GDN/MOUNTAIN CLUB ROOM SUN-SAV
All the amenties of a GARDEN/MOUNTAIN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN VIEW - SPECIAL
SPECIAL W/BREAKFAST - - All the amenites of a GARDNE/MOUNTAIN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
GDN-MOUNTAIN VW - 100% PENALTY
100% PENALTY - All the amenities of a GDN-MOUNTAIN VIEW room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
PART OCEAN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the PART OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
GARDEN/MOUNTAIN VW CLUB ROOM
All the amenties of a GARDEN/MOUNTAIN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN-MTN CLUB - 100% PENALTY
100% PENALTY - All the amenities of a GDN-MOUNTAIN CLUB room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEAN VIEW CLUB ROOM SUN-SAV
All the amenties of an OCEAN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of an OCEAN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
OCEAN VIEW - 100% PENALTY
100% PENALTY - All the amenities of an OCEAN VIEW room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
GARDEN/MOUNTAIN VIEW
420 sq ft. Mountain views while standing on private balcony. Sleeps 4
2 Double Beds Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PART OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a PARTIAL OCEAN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
PART OCEAN CLUB ROOM SUN-SAV
All the amenties of a PART OCEAN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW CLUB ROOM
All the amenties of an OCEAN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VW CLUB - 100% PENALTY
100% PENALTY - All the amenities of an OCEAN VIEW CLUB room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEANFRONT CLUB ROOM SUN-SAV
All the amenties of an OCEANFRONT SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OHANA SUITE - 100% PENALTY
100% PENALTY - All the amenities of an OHANA SUITE. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OHANA SUITE - SUITE ESCAPE
SUITE ESCAPE - - all the amenities of the OHANA SUITE but offered at a discounted rate. Available at limited times during the year.
Other Amenities -
OCEANFRONT - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenities of an OCEANFRONT room with the added value of special pricing and daily breakfast for two.
Other Amenities -
DLX EXECUTIVE STE-SUITE ESCAPE
SUITE ESCAPE - - all the amenities of DLX EXECUTIVE SUITE but offered at a discounted rate. Available at limited times during the year.
Other Amenities -
OCEANFRONT - 100% PENALTY
100% PENALTY - All the amenities of an OCEANFRONT room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEAN VIEW
SUITE LIFE IN PARADISE - - all the amenities of DLX EXECUTIVE SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PART OCEAN VIEW CLUB ROOM
All the amenties of a PART OCEAN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEANFRONT SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
OHANA SUITE
850 sq. ft room, directly facing the Pacific and offering unobstructed ocean views. dining table, sitting area, and oversized lanais. Sleeps 5.
1 King Bed Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PRESIDENTIAL SUITE
1524 sq. ft luxury suite. Expansive living room with flat screen TV, dining seating for eight and service kitchen. Private rooftop, furnished patio with views of the Pacific coastline. Regal king bedded bedroom. Sleeps 4 (sleeper in living room)
Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite

OTHER INFO
Roll aways & cribs available.
ADA compliant rooms available.
DINING
There are 2 Restaurants at Sheraton Kona Resort & Spa:
Rays on the Bay - Offering local specialties in a comfortable, ocean side location.
Caffe Hahalu - Open from 5:30 am to 10:00 pm
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, Volleyball
Nightly Activities & Entertainment:
Kamaha'o- Luau (Monday, Wednesday & Friday)
CHILDREN'S PROGRAMS
Keiki Club Keauhou Children's Program
Applicable Ages: 5 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Children's Pool
Babysitting Fee: Available for fee.
Advance Notice for Babysitting: Yes

TripAdvisor Web Reviews
Based on 2681reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Sheraton Kona
DANIEL W.
Jan 06 2016
Very friendly staff, had a nice time
Customer Rating: 

TEST
Beware!!
DANIEL C.
Jun 23 2014
Hotel has roaches !! They need to fumigate on a regular basis . We were there for four days and our kids had to be moved rooms three different times due to roaches !!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Great location, needs some updating
vdputte, Hamilton, Canada
Sun Nov 19 07:11:02 EST 2017
Coming from Ontario Canada, When we go to Hawaii for 1 or 2 weeks we usually leave a day earlier prior to check into our resort. We find a reasonable priced hotel, we check in around midnight and we check out the next morning, well rested and we are on our way to the resort. This is the first time that we visited the Big Island of Hawaii so we selected a Sheraton located an half hour south of the airport. The price was quite reasonable. Location is fantastic, the service great, however the rooms and in particular the bathrooms are due for renovation...... At check out I discussed this with the manager Renee Beach and she said that it is the intend to renovate the hotel units in one to two years. I also explained that I was not happy with the resort fee of $30.00 because we checked in around midnight and we checked out 9 hours later. We never nickel and dime however in our situation we used the hotel only to crash out. Renee Beach understood and reversed the charge. Two thumbs up for this service.

Could be wonderful.
MNKate2016, Minneapolis, Minnesota
Sat Nov 18 10:45:34 EST 2017
We were given a room that had not been cleaned. My husband called the front desk and housekeeping three times (the last time someone hung up on him) before finally the supervisor came and moved us. She was helpful. Room was ok but housekeeping kept forgetting to replace glasses and amenities each day. There were small cockroaches in the bathroom at night (yes, I know it's the tropics). Food is expensive and two of the restaurants had been closed/moved for renovation when we were there.

Resort hotel built on lava rocks next to the ocean
mmaetani, Kaneohe, Hawaii
Fri Nov 17 21:47:55 EST 2017
I've stayed at this hotel back in the mid 1990's and it was a new experience revisiting this hotel that has been renovated under a different brand. I enjoyed the complimentary POG juice with pineapple juice in the lobby. Of course, I didn't enjoy having to pay the $30 daily resort fee...but there was no way to get around it....and made use of the wifi that comes with it. There's a list of things that comes with the fee. There's a beautiful large pool that stretches into a large area. At night, you can see the manta rays swimming in the ocean when lights are shined in the area. I ate at the poolside bar two nights....paying the rather expensive $18 for the cheeseburger with fries....but I have to admit, the hamburger was good. My room was mountain view and had a flush valve toilets...which was rather noisy when flushed and needed to be checked for a better flush. But, it did do its job. I did enjoy my stay, as it brought back memories of when I used to bring my kids when they were toddlers.

Not a good value at all!
Toby G, Austin, Texas, United States
Fri Nov 17 08:51:08 EST 2017
This hotel is subpar to say the least! Cockroaches in the rooms, shower temperature goes from 70 degrees to 110 degrees constantly without moving the dial at all. We told them it was our 25th anniversary months in advance to they made sure to give us their most romantic room with two double beds for just the two of us. How nice of them! Plus they charge $45 a day in additional fees. Do not waste your money on this place. Go somewhere else!

LOOKS CAN BE DECEIVING !!!
Bruce I, Perth
Thu Nov 16 02:55:15 EST 2017
First impressions of this hotel are quite good, but after digging a little deeper and we changed our mind pretty quickly. We stayed here for four nights and we felt a little bit let down to say the least. The room was quite big but the hotel cleaning staff only set foot in our room once during our entire stay. The balcony was huge, but the rain formed a huge puddle which covered half of the balcony floor area and meant that we really couldn't use it at all during our four day stay. The hotel has a great swimming pool, which is really good because you can't get anywhere near the beach, because of the huge rugged lava rocks that are located between the hotel and the ocean. The other main problem is that the hotel is located about a 30 minute drive from the town of Kona, which means that there is not much of anything to see or do nearby.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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