Hawaii-The Big Island

Sheraton Kona Resort & Spa at Keauhou Bay


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Exceptional Value    
Please note that "Value" inclusions may have travel date, duration & room type restrictions.

2018 Exceptional Values
Extra Value: Free night and daily buffet breakfast for two (specific category restrictions apply).
Family: Kids 17 and under Stay Free.

Crowning a dramatic lava flow, on one of Hawaii Island's most legendary locations, the Sheraton Kona Resort & Spa at Keauhou Bay sets the stage for a memorable and truly immersive Hawaiian vacation. Located in the heart of historic Keauhou, this resort offers a gateway to the island's rich heritage, unparalleled beauty and endless adventures - an exciting 100 yard walk to the head of Keauhou Bay.

Centrally located with easy access to the Big Island's greatest adventures, the revitalized Sheraton Kona Resort & Spa is ideally located for family vacations or Hawaiian honeymoons. With Hawaii Volcanoes National Park a drivable distance away and diverse landscapes at every turn, this Hawaii Island resort is where you belong. Unique cultural tours have been designed for guests, including a visit to the Keauhou Holua Slide, a national historical landmark on the slopes of Hualalai Mountain and the immense heiau (temples) honoring Hawaiian ancient places of worship.

Accommodations are as warm and inviting as the brilliant landscape outside your window. All 509 rooms and suites pamper you with abundant luxuries, stylish designs, and contemporary amenities. Plus with an expansive balcony in each room, you'll find ample space to unwind and take in the sweeping views.

Enjoy the fun at the massive fantasy pool, with its 200-foot Manta Ray Super Slide, two Jacuzzis and waterfalls, a children's sandy-bottom play pool, and interactive fountains. A variety of watersports, including paddle boarding, kayaking, deep-sea fishing, snorkeling, and much more awaits you at Keauhou Bay. Two 18-hole championship golf courses surround the resort. In addition, tennis, basketball, and sand volleyball courts are available.

As the historical playground of Hawaii's royalty, Keauhou has long been known as a place to rejuvenate and revitalize the spirit. This tradition of healing is nurtured at Ho'ola Spa. The Hawaiian word, ho'ola, means to heal. Hawaii's unique cultural and healing traditions are incorporated into services such as massage, facial and body treatments.

Fresh, local and creative dining provides a flavorful departure for your taste buds. Start the day with a cup of Kona coffee at the Keauhou Coffee Company. Refresh with a tropical smoothie or light lunch at the Holua Poolside Bar, the perfect break from poolside activities. For a lavish breakfast buffet or a dinner with stunning sunset views of the Pacific, visit Rays on the Bay, the only restaurant in the world with viewing of manta rays in their natural habitat. For wine tasting, there's the Silversword Lobby Bar, and for traditional Hawaiian cuisine and the songs and dances of the Pacific, visit The Voice of Life luau and dinner show.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about The Big Island.
HOTEL LOCATION
Located on 22 oceanfront acres on south Kona Coast of Hawaii's Big Island.
Address: 78-128 EHUKAI STREET
KAILUA-KONA
HI

US
Local Phone: 808-322-3411
Fax: 808-930-4800
Website Address: www.sheratonkeauhou.com
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Concierge
Meeting Rooms
Parking($27/valet $20/self)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Manta Ray Super Pool & Slide. Children can frolic in interactive fountains or play in a sandy-bottomed pool area created just for them. A 200-foot waterslide, whirlpool spas, and waterfalls provide memorable amusement for all.
Golf: NEARBY
Kona Country Club
Kona Country Club, offering two 18-hole courses within steps of Sheraton Keauhou Bay & Spa, will challenge the expert and prove manageable for the novice.
Holes: 18
Green Fees: $ Varies
Cart Fee: $Varies
Club Rental Fees: $VARIES
Caddy: Not available.
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Crowning an ancient lava flow cascading into the serene waters along Hawaii's Big Island, open air hotel. Manta Ray Super Pool & Slide. Children can frolic in interactive fountains or play in a sandy-bottom pool area created just for them. A 200-foot waterslide, whirlpool spas, and waterfalls provide memorable amusement for all. Open 24 hours. Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 521
Year Opened: 0 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, JCB
HOTEL RESTRICTIONS
Daily resort fee of $31.25 room, per day. Billed to guest and collected at hotel.
ROOM TYPES
OHANA SUITE
850 sq. ft room, directly facing the Pacific and offering unobstructed ocean views. dining table, sitting area, and oversized lanais. Sleeps 5.
1 King Bed Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PRESIDENTIAL SUITE
1524 sq. ft luxury suite. Expansive living room with flat screen TV, dining seating for eight and service kitchen. Private rooftop, furnished patio with views of the Pacific coastline. Regal king bedded bedroom. Sleeps 4 (sleeper in living room)
Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DELUXE EXECUTIVE SUITE
900 sq ft. Slightly larger executive suite. Separate living room, dining for four and king bedded bedroom. Private, furnished lanai offers views of the Pacific. Sleeps 4 (King bedroom & sleeper)
Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DLX EXECUTIVE SUITE - ESCAPE
ENDLESS ESCAPE promotions are offered throughout the year. All the amenities of the DLX EXECUTIVE SUITE but offered at a substantial savings. Not combinable with other promotions.
Other Amenities -
PART OCEAN VIEW
420 sq ft. Partial ocean views while standing on private balcony. Sleeps 4-
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT CLUB - 100% PENALTY
100% PENALTY - All the amenities of an OCEANFRONT CLUB. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEANFRONT CLUB ROOM
All the amenties of an OCEANFRONT room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN CLUB ROOM ESCAPE
All the amenties of a GARDEN/MOUNTAIN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a GARDEN/MOUNTAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
OCEANFRONT
420 sq. ft room, directly facing the Pacific and offering unobstructed ocean views. with an oversized, furnished lanai. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
GDN/MOUNTAIN - ENDLESS ESCAPE
ENDLESS ESCAPE rates - all the amenities of a GARDNE/MOUNTAIN VIEW but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
OCEAN VIEW CLUB ROOM ESCAPE
All the amenties of an OCEAN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW - EXPERIENCE ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of an OCEAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
GARDEN/MOUNTAIN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the GARDEN/MOUNTAIN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
OCEAN VIEW - ESCAPE
ENDLESS ESCAPE rates - all the amenities of OCEAN VIEW rooms but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
PART OCEAN CLUB ROOM ESCAPE
All the amenties of a PART OCEAN VIEW ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OHANA SUITE - SUITE LIFE CLUB
SUITE LIFE IN PARADISE - - all the amenities of the OHANA SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
Other Amenities -
DLX EXEC SUITE STE-LIFE CLUB
SUITE LIFE IN PARADISE - - all the amenities of DLX EXECUTIVE SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
Other Amenities -
PART OCEAN VW - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a PART OCEAN VIEW room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
PARTIAL OCEAN VIEW ESCAPE
ENDLESS ESCAPE rates - all the amenities of PARTIAL OCEAN VIEW but aT drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
OCEANFRONT CLUB ROOM ESCAPE
All the amenties of an OCEANFRONT ESCAPE room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEANFRONT - EXPERIENCE ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of an OCEANFRONT room. Available at limited times during the year. This room must be booked with a scheduled air flight.
Other Amenities -
OCEAN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
OHANA SUITE - ESCAPE
ENDLESS ESCAPE promotions are offered throughout the year. All the amenities of the OHANA SUITE but offered at a substantial savings. Not combinable with other promotions.
Other Amenities -
OCEANFRONT - ESCAPE
ENDLESS ESCAPE rates - all the amenities of OCEANFRONT room but at drastically reduced rates. Room only. ESCAPE rates are offered at limited times and are NOT combinable with any other promotions.
Other Amenities -
GDN/MOUNTAIN CLUB ROOM SUN-SAV
All the amenties of a GARDEN/MOUNTAIN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN/MOUNTAIN VIEW - SPECIAL
SPECIAL W/BREAKFAST - - All the amenites of a GARDNE/MOUNTAIN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
GDN-MOUNTAIN VW - 100% PENALTY
100% PENALTY - All the amenities of a GDN-MOUNTAIN VIEW room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
PART OCEAN VIEW SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the PART OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
GARDEN/MOUNTAIN VW CLUB ROOM
All the amenties of a GARDEN/MOUNTAIN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
GDN-MTN CLUB - 100% PENALTY
100% PENALTY - All the amenities of a GDN-MOUNTAIN CLUB room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEAN VIEW CLUB ROOM SUN-SAV
All the amenties of an OCEAN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of an OCEAN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
OCEAN VIEW - 100% PENALTY
100% PENALTY - All the amenities of an OCEAN VIEW room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
GARDEN/MOUNTAIN VIEW
420 sq ft. Mountain views while standing on private balcony. Sleeps 4
2 Double Beds Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PART OCEAN VIEW - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a PARTIAL OCEAN VIEW room with the added value of special pricing and daily breakfast for two.
Other Amenities -
PART OCEAN CLUB ROOM SUN-SAV
All the amenties of a PART OCEAN VIEW SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VIEW CLUB ROOM
All the amenties of an OCEAN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEAN VW CLUB - 100% PENALTY
100% PENALTY - All the amenities of an OCEAN VIEW CLUB room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEANFRONT CLUB ROOM SUN-SAV
All the amenties of an OCEANFRONT SUN-SAV room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OHANA SUITE - 100% PENALTY
100% PENALTY - All the amenities of an OHANA SUITE. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OHANA SUITE - SUITE ESCAPE
SUITE ESCAPE - - all the amenities of the OHANA SUITE but offered at a discounted rate. Available at limited times during the year.
Other Amenities -
OCEANFRONT - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenities of an OCEANFRONT room with the added value of special pricing and daily breakfast for two.
Other Amenities -
DLX EXECUTIVE STE-SUITE ESCAPE
SUITE ESCAPE - - all the amenities of DLX EXECUTIVE SUITE but offered at a discounted rate. Available at limited times during the year.
Other Amenities -
OCEANFRONT - 100% PENALTY
100% PENALTY - All the amenities of an OCEANFRONT room. Due to the nature of this promotion, NO courtesy holds. Full payment is required at time of booking. Changes and/or cancellations will be assessed a 100% penalty.
Other Amenities -
OCEAN VIEW
SUITE LIFE IN PARADISE - - all the amenities of DLX EXECUTIVE SUITE plus daily breakfast for two, cabana rental, snorkel equipment rental and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PART OCEAN VIEW CLUB ROOM
All the amenties of a PART OCEAN VIEW room. Club rooms have exclusive access to the Kaiulu Club Lounge where guests may enjoy daily continental breakfast, evening pupus, beer & wine (5:00pm to 7:00pm) and more.
Other Amenities -
OCEANFRONT SUN-SAV
SUNSATIONAL SAVINGS -- All the amenities of the OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -

OTHER INFO
Roll aways & cribs available.
ADA compliant rooms available.
DINING
There are 2 Restaurants at Sheraton Kona Resort & Spa at Keauhou Bay:
Rays on the Bay - Offering local specialties in a comfortable, ocean side location.
Caffe Hahalu - Open from 5:30 am to 10:00 pm
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Basket Ball, Volleyball
Nightly Activities & Entertainment:
Kamaha'o- Luau (Monday, Wednesday & Friday)
CHILDREN'S PROGRAMS
Keiki Club Keauhou Children's Program
Applicable Ages: 5 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Children's Pool
Babysitting Fee: Available for fee.
Advance Notice for Babysitting: Yes

TripAdvisor Web Reviews
Based on 2928reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Sheraton Kona
DANIEL W.
Jan 06 2016
Very friendly staff, had a nice time
Customer Rating: 

TEST
Beware!!
DANIEL C.
Jun 23 2014
Hotel has roaches !! They need to fumigate on a regular basis . We were there for four days and our kids had to be moved rooms three different times due to roaches !!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
MANTA RAYS!!!
Beth M,
Sun Jun 10 17:05:46 EDT 2018
I have to confess, I obsessed over these reviews prior to our trip, and between the "outdated room" complaints and vog concerns, I was really starting to wonder if we were making the right decision to come on this trip at all. I am so glad we did!! And we couldn't have been more pleased with our stay at the Sheraton. We were given an upgraded Ocean View room (for our anniversary), which I highly recommend, as we ended every night before bed watching the manta rays from our balcony. AMAZING!! We also saw them from Rays on the Bay as we ate our first meal on the Big Island. What a way to start things!! The grounds here are also beautiful and the pool was really cool. If you have young kids, you won't be able to get them out! Also, the room itself was fine. It wasn't as nice as the very recently updated room we had at the Hapuna Beach Hotel up north, but we also didn't have to deal with any construction noise at the Sheraton as we did up there. So pick your battles I guess. For one thing, my family considers our hotel as simply a home base for all the cool adventures and activities we get into while on vacation. I guess if you just plan on sitting in your hotel room all day, then you might want a nicer room. But if you came to Hawaii to explore, then this is a perfect place to call "home" for a few days. We do not regret our stay at the Sheraton or our vacation to the Big Island during this crazy time. There is no reason to fear going there, and if you are staying in the Kona area then I highly recommend this hotel!!!!! P.S. I am starting back to work tomorrow after 11 days in Hawaii and if you are having such a miserable time there I would gladly take your place! I'm not sure why some people bother to vacation. Just stay home next time! :-)

Wow, this hotel was suspect based on the reviews and managed to disappoint to the end
TheFinanceProfessor, Winston Salem, North Carolina
Sun Jun 10 15:25:31 EDT 2018
I have been platinum for 10 years and the breakfast didn't include the omelet and waffle. Don't give your best customers the full breakfast! Omg. Then on the way out they gave me a problem with the pool towelsp omg. Please fix this tired old hotel spg. The employees are working their hearts out and management is letting them down. J

Great location, but slightly disappointing
Toni S,
Sat Jun 09 10:48:38 EDT 2018
Let me start by saying this property is BEAUTIFUL. Our room was booked by my brother who works at a sister property. The view is unreal with great amenities and pool access. Unfortunately we were a bit dissapointed by our room. The shower drain wasn't working well, as we found ourselves standing in a puddle of water during our shower. The shower itself looked as though it needed to be bleached or something comparable to thoroughly clean and return it to it's appropriate color. We had brunch at Ray's on the bay. We were told to seat ourselves and began to push tables together when we were redirected to a larger table where we still had to retrieve our own high chair. The saving grace of brunch was Clayton at the omlette station. Our omlettes were amazing and he was very warm and friendly. We would probably give the resort another go because of it's location and pool area, but definitely was an initial disappointment.

LUAU
Rose Y,
Fri Jun 08 20:41:43 EDT 2018
Went to Kona and April 2018, Family living in town recommended this resort for a luau. Purchased a day pass, hung out by the pool in acabana And waited for a luau PROS: The resort is very nice they have a waterslide a hot tub and indoor pool and an outdoor pool, is it a nice bar you can walk up to wet, good drinks/ strong.. luau was beautiful dancers were amazing. Have a very affordable kayaking and paddle boarding on site, the Kayak staff was a blast. Booked a Manaray tour while we were there. CONS: Although they have an amazing winter front spot/ cove with crystal clear water THERE IS NO BEACH... The drinks at the Luau were clearly cheap nothing like the drinks at the bar...

Honored
Miriam M,
Thu Jun 07 16:21:55 EDT 2018
It was the first time for me and my Sweetheart to stay here at the Sheraton. We are local to Big Island and came here to escape the stress brought by the recent lava eruption and the 11 evacuees we have staying in our home. Despite the vog and poor air quality, the customer service was 100% on point. JoJo, at the front desk upgraded our room for the two nights and made us feel incredibly taken care of. Another front desk worker gave us a late check out without hesitation. All the workers smiles and politeness made us feel so happy and blessed. The valet was amazing! Also, Cody, our server from Manta Ray restaurant was an absolute sweetheart and delivered a perfectly cooked meal, catering to our food allergies and it was the best meal eaten in months. The location, cleanliness of the room and spectacular poolside service made our two night stay the best vacation we had at a hotel ever!!! We will recommend and be back! Aloha !



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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