Hawaii-Kauai

Sheraton Kauai Resort


Email | Share |
Exceptional Value    
Please note that "Value" inclusions may have date, duration & room type restrictions.

2019 Exceptional Values
Extra Value: Free night and daily breakfast buffet for two (specific category restrictions apply).
Family: Kids 17 and under Stay Free.

Discover Poipu Beach's newest playground at the 391-room Sheraton Kauai Resort. A $16 million revitalization has brought new energy to the guest experience at this 20-acre retreat. A modern, refurbished entry leads to the beautifully landscaped open-air Ocean Courtyard lounge. Adorned with tiki torches and six conversation areas - three with fire pits - it's the perfect spot for cocktails under the stars.

Sheraton Kauai Resort's 391 rooms, including its 11 suites, are housed in eight buildings no higher than a mature coconut tree. Grouped together in three different locations, the room categories are identified according to their primary view: Garden Wing, Ocean Wing, and Beach Wing.

The expanded, multi-level pool sits just above the beach and is lined with eight private cabanas equipped with chaise lounges, a flat-screen TV, and ceiling fan. Lava's on Poipu Beach, the resort's new open-air restaurant and beach bar, is just steps away from the pool and ocean. Rum Fire is the island's newest hot spot, serving up nearly 180-degree ocean views from all 240 seats. The innovative Rum Fire menu features Hawaiian cuisine with global influences.

Kauai is a wonderland of outdoor activity and adventure, and Sheraton Kauai Resort serves as your base camp. Naturally, given the perfect oceanfront location, you will find unlimited beach activities right outside your door. Scuba and snorkeling equipment, boogie boards, and beach cabanas are available at the Activity Center adjacent to the Ocean Pool. The resort offers two swimming pools: a brand new oceanfront pool and a tranquil garden pool. You also have access to a fitness center and a news/internet library. Excellent shopping and numerous local attractions are within walking distance.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about Poipu.
HOTEL LOCATION
Located in the sunny Poipu Beach resort area on the south side of the island and close to great outdoor activities and shopping. Short 20 minute ride from the airport.
Address: 2440 HOONANI ROAD
KOLOA, KAUAI
HI

US
Local Phone: 808-742-1661
Fax: 808-742-9777
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking($10/valet)
Shopping Mall Nearby (Walking distance.)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Golf: NEARBY
Poipu Bay Resort Golf Course Kiahuna Plantation
Designed by Robert Trent Jones II, the Poipu Bay Golf Course is a links style course built along the cliffs of Keoneloa Bay. The 210-acre course is designed to be a challenge to all players, professional and amateur alike.
Holes: 18
Green Fees: $110-$135 (approx)
Cart Fee: $Varies
Club Rental Fees: $VARIES
Water Sports on Site
Snorkeling: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A four-story, low rise resort with great open air public areas that take advantage of the spectacular oceanfront location with awesome views of the Pacific. Our proximity to the ocean is our best feature. Our oceanfront rooms are less than 50 steps from the ocean and are right on Poipu Beach, the best beach on Kauai for snorkeling and swimming all year long. Beach: Directly on Poipu Beach which has been designated by the Travel Channel as the best beach in America for 2003, 2004, and 2005! Great all year and perfect water activites for all ages. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 391
Year Opened: 1968 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
Daily resort fee of $31.25 per room, per day. Billed to guest and collected at hotel.
ROOM TYPES
GARDEN SPECIAL W/BFST
OCEAN PROMOTION - - All the amenities of a GARDEN VIEW room but offered at a discounted rate PLUS daily breakfast for two. Valid at limited times during the year. Must be booked with schuduled air and/or rental car.
Other Amenities -
DLX OCEANFRONT - EXP ALOHA
LTD TIME OFFER - - Experience Aloha Promotion - - all the amenities of a DELUXE OCEANFRONT room but offered at a discounted rate. Available at limited time during the year and must be booked with a flight.
Other Amenities -
GARDEN VIEW BUY 1 - GET 1
Paradise Sale Offer - all the amenities of a GARDEN VIEW room with the added value of BOGO. Buy one breakfast buffet & Get one Free.
Other Amenities -
DLX OCEANFRONT SUN-SAV
SUN-SATIONAL SAVINGS promotion: All the amenities of STD OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two at Rum Fire.
Other Amenities -
STD GARDEN - EXP ALOHA
LTD TIME OFFER - - Experience Aloha Promotion - - all the amenities of a STD GARDEN VIEW room but offered at a discounted rate. Available at limited time during the year and must be booked with a flight.
Other Amenities -
STANDARD GARDEN VW - SUNSAV
SUN-SATIONAL SAVINGS promotion: All the amenities of STANDARD GARDEN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two at Rum Fire.
Other Amenities -
LUXURY OCEANFRONT - SUNSAV
SUN-SATIONAL SAVINGS promotion: All the amenities of LUXURY OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two at Rum Fire.
Other Amenities -
DLX OCEANFRONT SPECIAL W/BFST
ROOM W/BREAKFAST - - All the amenities of a DELUXE OCEANFRONT room but offered at a discounted rate PLUS daily breakfast for two. Valid at limited times during the year. Must be booked with schuduled air and/or rental car.
Other Amenities -
DLX OCEANFRONT - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of STANDARD OCEANFRONT but at an even greater discounted rate. Room only rate - no other inclusions. No minimum night restrictions.
Other Amenities -
DLX OCEANFRONT
Deluxe Oceanfront accommodations (510 sf). Located in the Beach and Ocean wings offering ocean views from the private lanai. Decorated in subtle hues. Deluxe bathroom and upscale amenities. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE GARDEN VW - SUNSAV
SUN-SATIONAL SAVINGS promotion: All the amenities of DELUXE GARDEN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two at Rum Fire.
Other Amenities -
STD GARDEN VIEW - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of STANDARD GARDEN VIEW but at an even greater discounted rate. Room only rate - no other inclusions. No minimum night restrictions.
Other Amenities -
STANDARD GARDEN VIEW
410 sq. ft. Tropically appointed rooms with mixed views of the lush gardens, pool and lagoon. Located across the road in the garden wing of the hotel. Amenities include private balcony, flat screen TVs and more. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
LUXURY OCEANFRONT - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of an ISLAND VIEW room but at an even greater discounted rate. Room only rate - no other inclusions. No minimum night restrictions.
Other Amenities -
LUXURY OCEANFRONT
Slightly larger 530 sq. ft. room located on the ocean side of the hotel. Rooms are located in the Ocean and Beach wings offering unobstructed views of Poipu Beach. Sleeps 4.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DLX OCEANFRONT SUITE
Luxurious suite (1310 sf) with oversized private balcony offering unobstructed views of the Pacific directly facing Poipu Beach. Separate sitting/sleeping areas. Sleeps 4 (1 king or 2 doubles). Suites are on a request baisis.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE GARDEN VIEW - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the room amenities of DELUXE GARDEN VIEW but at an even greater discounted rate. Room only rate - no other inclusions. No minimum night restrictions.
Other Amenities -
DELUXE GARDEN VIEW
Located on the ocean side of the hotel, in the Ocean wing, these slightly larger rooms (510 sq ft) face into the property offering views of the lagoon. Amenities include private lanai, flat screen TVs, bliss spa products and much more. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
GARDEN SUITE - SPECIAL W/BFST
ROOM WITH BREAKFAST - - All the amenities of a GARDEN SUITE but offered at a discounted rate PLUS daily breakfast for two. Valid at limited times during the year. Must be booked with schuduled air and/or rental car.
Other Amenities -
GARDEN VIEW SUITE
Larger suite (820 sf) with separate sitting/sleeping areas overlooking the lush gardens. Located in the garden wing of the hotel. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
Cribs available.
DINING
There are 4 Restaurants at Sheraton Kauai Resort:
Link Cafe - Stop in for a latte and warm pastries in the morning, or a refreshing salad & pizza in the evenings. Sundries and a variety of Hawaii gifts ar available to take home a bit of paradise.
Auli'i Luau - Weekly Luau held every Monday and Thursday, on the beach lawn. Check-in begins at 5:30pm. Take a journey thru Polynesia while enjoying traditional Hawaiian cuisine. Drinks are included.
Lava's on Poipu Beach - Casual, locally inspired bar and grill offers a great open-air dining experience from sunrise to sunset. Daily specials from 3 p.m. to 5 p.m.
Rum Fire - Contemporary culinary experience with nearly 180-degree ocean views from all of its 240 seats. Open for dinner Tuesday through Saturday.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hawaiian Crafts, Beach Activities
TripAdvisor Web Reviews
Based on 2592reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Inaccurate description
LARRY B.
Jun 23 2018
The supposed garden room overlooked the parking lot on on side and a construction site on the other. There wasn't a garden in sight, even the lawn was torn up. I am sending photos to your office for you to see I definitely am not exaggerating.
Customer Rating: 

Best Hotel in Kuaui with the worst restaurant (Rumfire)
DAVID E.
Sep 04 2017
You just can not get a better Hotel/Resort from the check in, conceire Roxy was the best, Maid service, to the breakfast buffet, Rental car agent and the Valet { they were great}. This Hotel was on point everyday of our vacation. We loved it and will be back!! The Restaurant lacked pizzaz! Food was mediocre at best it just wasn't what you would expect from an SPG hotel!
Customer Rating: 

👎🏻
KEVIN B.
Jan 20 2016
This was one of many packages that we have booked through Apple vacations. I was a travel agent and use Apple for 23 years personally. This, by far was the worst resort that I have been too. The trip began with a delay in our flights which we totally understand. Unfortunately during the flights been delayed our luggage was lost. After two days without our luggage, and the girl at the front desk when we checked in Who just didn't care that we have been trying to get there for the past 36 hours. She informed us the room that we had rented (because we couldn't make it to the hotel the night prior because of the flight delay) was given to another couple. I explained that I had contacted via email the concierge four times and they knew that we would not be making it at night because our flight was canceled. Unfortunately she did not care and gave us a room with two double beds's. (King room was requested) after we complained the next morning they didn't move us to a much better room with a king size bed. I was not happy with the resort altogether, especially with it being a Sheraton, the rooms were small outdated, the air conditioning kept going out, the TV reception kept going out. And with no change of clothes we were pretty much stuck in a room until her like it's arrived. At 3 o'clock the day after we arrived I contacted United because we still had not received our luggage. They stated they located the luggage in Los Angeles and we would be receiving our luggage by 9 PM that night. By 4 o'clock the next day we still have not received our luggage and I again called United. The very helpful woman on the phone explained that it was delivered to the Sheraton at 9:23 the night prior. I called down to the bell desk to ask if they had our luggage the gentleman on the phone said he had no idea, but he would go look in the storage area and see if it was there. 30 minutes later a knock on the door and the Bellman was there with our two bags. I threw my hands up in the air and said yes we can finally go to the beach ha ha Ha , Thank you so much for bringing it finally! His reply was nothing he turned around and walked away, no apology for keeping our luggage for an additional 13 hours, no apology for us having to stay in our hotel and wasting yet another day on our vacation that should've started three days prior , no I'm sorry no thank you, no bringing the luggage into my room, he just turned and walked away. My Faith in the Sheraton, and Apple vacations was lost at that moment.
Customer Rating: 

Nice but used to be better.
ROBERT R.
Jul 29 2013
Eight years ago we had an excellent experience at the Sheraton Kauai so we chose them again. It is still nice--clean,comfortable beds/rooms but they have cut back on the extras. All-inclusive breakfast used to be lavish and outstanding (lots of variety,gourmet/fine dining quality), now it is more like you would find at a good travel hotel.Internet connection is poor (even w/ extra router);we needed to address an office emergency and what should have taken 10 min on-line took several hours. Staff was friendly and housekeeping was responsive to requests for more soap, towels, etc. Next time we go to Kauai we will probably try different accommodations.
Customer Rating: 

I will never use Apple Vacations or return to this hotel
REBECCA D.
Apr 18 2013
Upon arrival to the hotel, I was informed I did not have a reservation by the front desk staff. The FD manager was summoned, and he was extremely rude. The FD manager did not greet me but instead responded to the FD clerk by saying, "What is the problem here?" I was then told that my reservation had been cancelled two days after booking by an Apple rep, which came as a complete surprise to me. I had received all travel documents in the mail, and the $4200 charge for the trip was on my credit card. I was informed they would provide a room for just one night. I had just travelled 14 hours by plane and was exhausted. The front desk manager was again rude and said, "We will be in touch with your travel agent in the morning, and I suggest you do the same.” I called AV as soon as they opened and was informed my reservation had not been cancelled by AV. When I went to the front desk the next morning, I was told that the package that was offered via the AV website was no longer available and should have been informed this by AV. The FD staff was again rude and said I could continue to stay at the hotel. Neither the hotel nor AV apologized to me. I was treated so poorly I will never use AV or return to this hotel.
Customer Rating: 

Sheraton Kauai not a place to stay
DENNIS M.
Sep 28 2011
Hotel needs renovation 1 resturant the other is not even started yet. Poolis 4 ft water only. Drinks and food over priced. No aciviaties at resort one singer in bar yiou can not even see. It may be turning into time share Starwood property. Labot union picketing outside Hotel. Bathrooms need upgrade badly. Sink did not drain old old old. Not a 4 star or 3 star property. Would not recommend. Free breakfast a joke buffet same everyday. No dinner options Pool bar and not much on menu Very disatisfied with this resort Beach on opposite side of road 2 different sections. Not happy
Customer Rating: 

TripAdvisor Traveller Reviews
Good,Bad,Ugly
flyamerican,
Wed Feb 20 14:57:06 EST 2019
Good was the hotel property locale-right next to the beach. Across the road, new units for the Sheraton Vacation Club. Setting was hard to get to, as street signs and directions are hard to follow. Bad were the prices for food. Exceptionally HIGH. Food was just OK. Drink options were limited. Lava Shack was pleasant, but limited food items. Most all were spiced with hot spices. Could not get into restaurant. Not open when we were ready to eat. Ugly were the people in general. Not all mind you, but many. Concierge on Hotel side (initial J) was trying to sell us recreation to do that was physically impossible. Also, directions among staff to get places were scrambled like eggs. Accessible furnishings not consistent with requirements by law.

Excellent peaceful resort
Hi-there-all, Sydney-Australia
Wed Feb 20 12:28:45 EST 2019
We stayed in the hotel side of the road of the resort, the other side of the road is the timeshare part I think. We were upgraded from our luxury ocean deluxe side room to a 1 bedroom suite which was fantastic. Our room was ground floor which looked straight over the ocean. The pool was good, as well as the beach which is open to the general public. There is also a path running along the ocean that I guess if also for use by public. One day they had scuba diving demo's which we did in the pool with the guy being really good. The only negative was the pool side bar closes early each night 8-9pm? On one morning walk we even saw a monk seal sunning itself one beach around the corner to the left. I highly recommend this resort and will back again soon for another holiday.

Great beach, rooms pricey but excellent views
shesavesshetravels, Omaha, Nebraska
Tue Feb 19 19:56:34 EST 2019
My husband and I stayed at the Sheraton in Poipu on Kauai and it was great. We saved money for a long time for our Hawaii trip, so we went all out and upgraded to the deluxe ocean front room. We were on a quiet part of the resort, away from the pool. The views were excellent and looked right over the ocean. To see whales off your balcony is quite the experience! The rooms were plenty big, updated and had oversized bathtubs. The beach at the hotel is fantastic. It’s large enough for the hotel occupants plus locals. The Hawaiian monk seals often make an appearance in the evenings too. We did snorkel in the area but mostly as coral and small fish. The coral can be sharp in some spots so you could use water shoes although I stayed shallow enough it wasn’t an issue. The pool water was too cold to enjoy much, and the hot tub was always really hot, but between those three there was lots of water activities. We didn’t stay on the resort enough to use most the other amenities because we were off exploring Kauai.

Perfect Resort
Japruzze, Connecticut
Tue Feb 19 11:36:38 EST 2019
We came here for a week between business in Honolulu. Check in was quick and the staff was friendly and efficient. We had an Ocean View room. Wow! Spacious and clean with a great layout. We had a first floor and a lanai that faced the ocean. Just a few steps from the Pacific Ocean. We saw whales and dolphins sitting outside our room. We also had views of fantastic sunsets each night. The pool area and beach were lovely. Can’t say enough good things about this resort. Just perfect.

Perfect Getaway
Kate M,
Tue Feb 12 12:12:55 EST 2019
Such a perfect location. Staff were friendly, super helpful, and relaxed which just added to the great experience. Rumfire was closed when we were there which is a bit of a bummer, but just gives us incentive to come back to try it!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe