Jamaica

Secrets Wild Orchid Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Indigenous art to chic design, Secrets Wild Orchid takes its inspiration from the island's gorgeous surroundings, steeped in the Ethiopian roots of Jamaica's African ancestors. Made for the youthful soul and the young at heart, adults (18+ only) will discover a vibrant, hip locale with the exclusive amenities of Unlimited-Luxury®, beginning with 24-room room service, nine gourmet restaurants, nine bars and lounges, the world-class Spa, theater, and championship-caliber golf nearby. If you wish to escape to a little quieter atmosphere, there's Secrets St. James next door, with its Victorian-esque sophistication-- the best of two worlds. Between the two neighboring resorts, enjoy seven gourmet, a la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Preferred Club amenities include private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service, upgraded bath amenities, and complimentary computer access in the Preferred Club Lounge which serves daily continental breakfast and afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Wild Orchid Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Sangsters International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool (partially heated). Private pool for Preferred Club guests.
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, and gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas, and body treatmeants. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB JRS OCNVIEW
One king or two queen beds, a separate sitting area, and a private balcony with ocean views and a soaking tub. Preferred Club privileges include private access and upgraded amenities. Bathroom features a whirlpool tub, a separate shower, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Spacious bedroom with one king bed or two queen beds, and walk-in closet. Large living room and dining room with seating for eight. Kitchenette and office space. Bathroom with a Jacuzzi. Oceanfront balcony. Preferred Club includes upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
One king or two queen beds, a sitting area, and a private balcony with ocean views. Bathroom features a whirlpool tub, a separate shower, and luxury bath amenities. Secrets box for private room service delivery and minibar restocked daily.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRSOV SWIMOUT
One king bed or two queen beds, a separate sitting area, and a private balcony with a soaking tub direct swim-out access to a pool. Preferred Club privileges include private access and upgraded amenities. Bathroom with a whirlpool and separate shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Spacious bedroom with one king bed or two queen beds. Large living room and dining room with seating for four. Large balcony with Jacuzzi and oceanfront views. Bathroom with a whirlpool. Preferred Club include upgraded amenities and private access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets Wild Orchid Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-*Guests may also enjoy the Seaside Grill located at the Secrets St. James.
There are 8 Restaurants at Secrets Wild Orchid Montego Bay:
Himitsu - Serves Pan-Asian cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open-air restauran.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
El Patio - Serves classic Mexican cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant.
Coco Cafe - Serves coffee, tea & pastries. Open from 6:00am to 10:00pm.
World Cafe - International buffet restaurant. Open for breakfast (7:00am to 11:00am) and lunch (12:30 to 3:30pm). Dress Code: Casual. Air-conditioned restaurant
Bordeaux - Serves contemporary French cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
Oceana - Ocean-view restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:00pm to 4:00pm), dinner (6:30pm to 11:00pm). Dress Code: Casual (breakfast & lunch), Elegance (dinner). Open-air restaurant.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Indoor and outdoor seating. Open-air restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool) Game Room, Pool Tables, Movies. Small dogs (22lbs./10kg or less) are allowed.
Nightly Activities & Entertainment:
Theater, Convention Hall, Desires Music Lounge, Piano Bar, The Lounge
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1671 Recommend
1671 past Apple Vacationers would recommend Secrets Wild Orchid Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8058reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Excellent in every way. Would highly recommend
DAVID H.
Mar 04 2019
Excellent in every way. Would highly recommend
Customer Rating: 

LOVE Secrets Wild Orchid!
MITCHELL D.
Jan 21 2019
Secrets Wild Orchid was absolutely amazing!! I was instantly impressed with the quality of the staff and the attitude of the staff. Specifically Sky (Entertainment), Jethro & Rican (Bar staff), and all the Bellmen that we dealt with (who were all SPECTACULAR!). These individuals helped to make our stay AMAZING and PERFECT! I would like to go back to Secrets just to see them all again! The food at this resort was perfect, no disappointments there. All around we loved it there! The view of the Caribbean was truly PARADISE!
Customer Rating: 

Wild Orchid
JOHN B.
Jan 04 2019
This was our second time within this resort. The staff, entertainment and food are excellent. We had a blast. Much thanks to Apple Vacations and our travel agent PJ Buynak.
Customer Rating: 

Unexpected Entertainment around every corner
JAMES S.
Jan 03 2019
You just never know what kind of entertainment they will provide but its everwhere all of the time. Avoid the nightclub, unless you like the smell of dirty athletic socks, the same could be said for the theater at the entrance, once you get inside its not as bad. The music and entertainment is first rate.
Customer Rating: 

Pretty property however not up to Secret standard
ANTHONY V.
Dec 16 2018
The staff was very friendly and helpful. The food was fair to good and some was excellent. The bars were substandard as when the pool bar opened there were several days that there was no beer available and had to wait an hour for beer. There was also days when we asked for the drink of the day when the bar opened and they didn't have the gin to make the drinks. Our room didn't get cleaned at all one day. We left the room before 8am and returned at 4:35pm. The frig didn't get restocked on some of the days either. Some of the staff went out of their way to try to get the drinks we asked for and they should have had. Resort was very clean and we really liked the restaurants in one area. We did have a good time even with some hickups at the resort.
Customer Rating: 

Secrets Wild Orchid
JOSEPH G.
Dec 07 2018
Hotel front desk staff were helpful. Housekeeping could have been better; mini bar was not stocked one day, and housekeeping did not provide wash cloths one day. Expected more from a 5-star hotel. Building seemed a little run down for only being 8 years old. Beach and swimming pool were great.
Customer Rating: 

Whitehead Honeymoon
LUCY S.
Nov 18 2018
Spectacular Honeymoon Resort. Can’t wait to return in the future. Fingers crossed. Couldn’t have asked for better staff or a more beautiful location
Customer Rating: 

Wonderful Vacation!
LEE B.
Nov 08 2018
The staff is for the most part very friendly and helpful and our stay was excellent cant wait to return
Customer Rating: 

Perfect honeymoon in Jamaica!
ROBERT G.
Aug 29 2018
Everything was perfect, an unforgettable vacation! Apple knows what they are doing! Anna Aey (agent) was fantastic! Very knowledgeable
Customer Rating: 

Amazing
ANTHONY L.
Aug 09 2018
Everything about Secrets wild orchid was amazing. The staff was extremely attentive to all guests needs. The room was always clean and ready to be slept in. They made our honeymoon special and we'd recommend them to anyone.
Customer Rating: 

CHENDRA G.
Aug 02 2018
Our two butler's Nicola & Davion were great. They helped us with everything. On my next visit I would love to have them again. I got hurt on an excursion my cousin called Nicola & she immediately came to our room & wrapped my ankle. Davison & Nicola did everything from making sure we had ice in our room to booking our excursion & dinner reservations. And Dwayne from housekeeping was also great he checked on us every morning & every evening. Staying at Secrets Wild Orchid Perffered was a great experience.
Customer Rating: 

TripAdvisor Traveller Reviews
Expected More
preziam, Pennsylvania
Thu Mar 21 04:59:32 EDT 2019
My wife and I were here with a very large corporate group for 5 nights. We have a ton of resort, AI, and travel experience but mostly in Mexico and the DR. This was our first time to Jamaica and this resort. We have stayed at Secrets (Maroma Beach) 4 times in the past. The resort itself is nice and while I can find things I would like to be different layout and maintenance of areas inside and out were what I expected. I thought the rooms were fine and comparable to what I had at SMB. I knew the bathroom layout in advance but do not love the frosted doors. One thing I didn't know and hated was how small the toilet area actually is. Many of the pool chairs are broken and only sit at certain levels or all the way flat. I did not like that the main pool looks connected but it is not. It is two pools. You can't swim under the bridges from the two pools and the walk from one to the other is not close because the bridges really take you the the restaurant or upper bar, not the lower pool. None of these things were a huge deal for us but they are worth noting. The staff was never rude but not always happy. I am ok with that. Most of them were very nice people. We appreciate our servers both in communication and gratuity. The service most of the time was very slow. The bar service was very slow and always. They also ran out of beer 3 different nights in 3 different bars. I do not mean that they ran out of a type of beer, I mean beer, all beer. The service at our corporate events was fantastic. The service at the Italian restaurant was also fantastic(we had Trey 2x). The maid service was fantastic. Service in the World Cafe (only Breakfast but 5x) was very poor. I know it is a buffet but I need drinks and I need coffee at breakfast. Two of our days we never got our coffee or any drink delivered. Other days were slow but we got it and one day we got a refill. At the Piano bar and Desires you could wait at the bar forever and not get a drink. The pool servers were good (especially Samantha) but the bar slowed them too. They would get your order but wait at the bar for it for a long time. They have the Secrets box but they still knock on your door and want you to answer. We had to ask through the door to use the secrets box. The food here is ok but not great and not what we expect from Secrets. The jerk chicken cart is AWESOME and our favorite food we had there. The food at our events was much better than in the restaurants which is typically the opposite. We found we liked the appetizers much better than entrees. Appetizers are very small so order many. Breakfast room service in continental only. Not what we wanted or what we expect from Secrets. I thought the food area at the World Cafe was too small for this size resort. There were long lines for omelette stations every day. That was the only place you could get eggs. They should have a couple of prepared egg trays for people who do not want custom eggs. I wish I remembered the middle main omelette ladies name in the center. She was fantastic, friendly, and could do so many people at once. She also remembered you after one day. We ate one night on the roof top at Breathless. It was good service and good food but again, appetizers and a lot of them. I could not believe how crowded the gym was here. I think it is being used by all 3 resorts and it is too many people. Literally people are in line behind you on treadmills. They need another gym. We only spent a little time at the beach. It was very pretty. The water had some rocky areas you had to avoid but very nice. There were several places where people had tip cups or bins out in this resort. I tip and I think a lot. I do not like seeing them. I tip out of appreciation for service, not obligation. We had a blast and nothing ever bothered us because of our attitudes but the resort overall is average. There are some things about it above average and some things below. It isn't bad but it isn't close to comparable to our previous Secrets experiences.

Great Vacation
Curiosity15163619099,
Thu Mar 21 04:01:07 EDT 2019
We traveled to Wild Orchid/St James to check out venues for our destination wedding so we heavily scrutinized every aspect of the resort. We are planning a large destination wedding so unfortunately this venue isn’t ideal because of the locations for the wedding. Besides the issues with the wedding, I think this resort is absolutely great for a regular vacation. The people were great. Rolando in the pool bar is there just to make sure you are having a great time. As far as the food I was a little disappointed. There was no bad food, but nothing blew me away. The breakfast and lunch buffets were the same everyday we were there so there was no variety. The specialty restaurants were good but again didn’t blow me away. The beach is nice but pretty small. The rooms were very nice, they upgraded us to a room in the St. James building which was supposedly just redone. Overall, I would go back on a vacation but I would not have our wedding there.

Staff was wonderful, room had roaches....
554jazza, Fort Lauderdale, Florida
Wed Mar 20 06:18:42 EDT 2019
Let me start off by saying that the staff at Secrets Wild Orchid was great! Just to name a few Mr. Billy, Kevin, and Vinette. The check-in was fast and very friendly. So you ask why two stars? The rooms at this hotel need some updating. Our first room was 2431. The wall fixtures were detached from the wall. The jacuzzi was missing the cover on the main jet. The sink vanity looked like it needed some caulking. ROACHES were in our room. Having stayed at other AM resorts, I've never experienced this. When I advised staff, Vinette quicky put us in another room. However, the inconvenience of having to go through all of our things to make sure no roaches were present and pack all of our things was disappointing. You shouldn't have to do this at a luxury resort. They did give us coffee, hats, and mugs for the inconvenience. We kindly left the items there as we didn't think that was sufficient enough considering what happened. I will not return to Wild Orchid. This has not changed my view of the AM resorts brand. Food and Drinks were wonderful and never had a bad meal.

Husband birthday
Mari118, New York City, New York
Tue Mar 19 18:01:15 EDT 2019
Amazing place . The atmosphere and food is awesome. Visited this place 2 times last year and I highly recommend it. The people are friendly and they have the same workers that shows that the place takes care of workers as well .

Beautiful setting and beaches
barbara1012017, Middleton, Wisconsin
Tue Mar 19 17:55:04 EDT 2019
This is our 4th visit to a Secrets Resort. This is a particularly beautiful setting with everything very close to the beach/water yet fantastic mountain view. Take a trip to the Altitude next door for an awesome view. Love the entertainment venue by the ocean. Pros regarding entertainment : vocalists and bands were excellent except I wish there had been more music to dance to and a lot less reggae. I know that pleases many (based on previous reviews) but the fact that nobody was dancing makes me think I wasn't the only one. Negative for us: Silly games/time fillers during the entertainment. Other resorts have had saxophone players that were so nice, especially after the main entertainment. Not available here except for one evening before dinner. The piano bar is populated with some pretty poor singing by tourists -probably better if the piano player had a microphone. This particular Secrets is the only one where we have gotten the hard sell on the vacation program when we entered the door. Not a good first impression. And we heard from others that it is not just "breakfast" but about a 3 hour selling session. Glad we avoided it. Food was mostly good, especially the seafood and the coffee. A couple of serious misses including barbecue pork chops-awful sauce. An occasional miss is okay if you can find something later but that was harder here. The daily schedule says that there will be hamburgers, hot dogs, jerk chicken at the World cafe at night but there was nothing ever there except chicken. The jerk chicken is excellent but you can only eat that so often. Also, the Coco cafe is supposed to be open 24 hours but they close down the soft serve ice cream early and the muffins are essentially gone by the end of the evening. The selection at other Coco cafes has been much better. This is the first location where the safe worked all of the time -until the last day. Was appreciative of the first six days. I felt very spoiled by all of the staff. Such a good way to spend a vacation. The cocktails at the swim up bars were fabulous. Try a 'Pain Killer' or ask Riccan for a 'Sunny Day'. If you like to stream music, Pandora does not work in Jamaica and Spotify only worked after I got a trial of the premium version. Could not find this information through Spotify so it took me a day and a half to figure this out. Would have liked more consistent music at the pools. Missed the peacocks from a previous visit. The paid snorkel trip ($40.00) was very nice, especially because the guide took me to things to see and brought things up from the ocean floor to experience. We hired a driver through the resort to take us to Negril. Really glad we made the trip but did not care for the driver's efforts to get us to help him get to the United States. Enjoyed the kayaking in smooth water along the beach.



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