Cancun

Secrets The Vine Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to US and Canada and more. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets The Vine Cancun is a contemporary, adults-only haven offering the ultimate in luxurious-personalized service. Combining the natural beauty of the Yucatn Peninsula with the elegance and Unlimited-Luxury of a world-class resort, you'll be awed by the resort's ultra-chic vibe.

Indulge in an expansive array of cuisine and bold flavors at each dining venue. Choose from five la carte gourmet restaurants, a buffet, and a caf, where reservations are never required. Your Unlimited-Luxury privileges include all meals and top-shelf spirits. Unique to Secrets The Vine Cancun, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor and See, available from 6pm. to 1am (transportation not included).

Secrets The Vine Cancun offers beautiful guestrooms and suites, complete with Italian porcelain floors, teak wood furnishings, a private terrace or balcony, a luxurious bathroom, and much more. If you would like to experience an even higher level of luxury, the Preferred Club is for you. Enjoy Preferred status and amenities, special concierge services, private swimming pool, an upgraded room or suite, in-room internet access, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in monthly beach clean-ups and the annual clean-up of the Nichupte Lagoon area. The resort implements programs to conserve water, electricity, and energy. Additionally, the resort participates in Earth Hour, hosted by the World Wildlife Fund (WWF) every March. During June and September, this resort also assists with sea turtle protection and release.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
This Beachfront property is located in Cancun's Hotel Zone.
Address: Blvd. Kukulcan km. 14.5, Lot 38/38b
Cancun
QR

MX
Fax: 972-370-9160
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Half a mile away)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Three Infinity pools and a Preferred Club pool
Golf: NEARBY
18 holes at Playa Mujeres Golf Course
Travel through 12/19/14 - 1 round golf per paying adult per day included. Cart fee and prime time play fee for golf before 1 p.m. - 2 p.m. depending on season is not included and does apply. No-show/cancellation penalty applies.
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Modern, chic resort with a South Beach feel. Spa Cenote design, the Winery (wine cellar) wine tasting area, large balconies with view of both the ocean and lagoon - sunrise and sunset. Check-in: 3:00PM
Check-out: 12:00PM
Total Rooms: 495
Year Opened: 2012 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
PREFFERED MASTER SUITE OCF
1324 sq. ft. Suite design, television lounge with pull-out sofa, and main living area with dining table. One king bed and an in-room soaking tub. Corner terrace features views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED MASTER SUITE OCEAN
1324 sq. ft. Suite design, television lounge with pull-out sofa, main living area with dining table. One king bed and in-room soaking tub. Corner terrace features views of Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED DELUXE OCEAN VIEW
These rooms are 475 sq. ft. and offer a personal receptionist concierge, one king or two queen beds, Preferred Club amenities, and a private furnished balcony with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN FRONT
These rooms are 770 sq. ft. and offer a seating area in entry room, separate seating area inside the room, king bed, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED JUNIOR SUITE OCEAN
712 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN FRON
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFFERED HONEYMOON OCEAN VIEW
770 sq. ft. Personal receptionist concierge. Seating area in entry of room, separate seating area inside room. One king bed. Views of the Caribbean Sea and Laguna Nichupte from private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEN VIEW
These suites are 1324 sq. ft. and offer a king bed, pull-out sofa, and lounge area. They offer a private furnished corner terrace with views of the Caribbean Sea and Laguna Nichupte, as well as an in-room tub and main living area.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
One king or two queen beds. Views of the Caribbean Sea and Laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE OCEAN VIEW
These rooms are 770 sq. ft. and offer a king bed, seating area in entry room, separate seating area inside room, and private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEALOFTHEDAY PREFERRED CLUB NR
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
712 sq. ft. Seating area in entry room, separate seating area inside room, one king bed. Views of Caribbean Sea and laguna Nichupte from the private furnished balcony.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE OCEAN FRONT
These suites are 1324 sq. ft. and offer a balcony, king bed, and lounge area with pull-out sofa. There is a main living area with dining table, in-room soaking tub, and a corner terrace with views of the Caribbean Sea and Laguna Nichupte.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets The Vine Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Secrets The Vine Cancun:
Dragons - Elegant, eclectic fine dining celebrating the distinctive flavors found in the Far East. Sushi Bar with Fully Trained Master Sushi Chef. Open for dinner from 6 p.m. to 11 p.m. Dress Code: Casual Elegance. Approximate seating capacity: 140.
Market Cafe - International breakfast and lunch buffet, and a la carte Mexican restaurant for dinner. Attire: Casual.
Barefoot Grill - Relaxed atmosphere near the pool area with light lunch specialties.
Sea Salt Grill - Peruvian cuisine a la carte with a pre-Hispanic touch.
Olio Mediterranean Cuisine - Flavors from Tunisia, Morocco, Greece, and Spain prepared fresh daily. Panoramic view of the Nichupte Lagoon. Open for dinner. Attire: Casual.
Nebbiolo Ristorante - Indoor & outdoor dining. Antipasta Bar and stone pizza oven with classic Italian specialties.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Daily themed shows, presentations, or other entertainment will be conducted each evening.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1077 Recommend
1077 past Apple Vacationers would recommend Secrets The Vine Cancun to their friends and family
TripAdvisor Web Reviews
Based on 9295reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great all inclusive
Rives B, Coralville, Iowa
Thu Jan 18 11:45:13 EST 2018
My wife was interested in doing an adults only all inclusive. I have to say this was not exactly at the top of my list. All inclusive resorts often have a good amount of mediocrity involved. Well that was not the case. This is a great resort. The service was excellent, the rooms were terrific, and the food was outstanding. We were very pleased.

Better than a 4 - not q-u-i-t-e a 5
Jeffrey B, California
Thu Jan 18 09:17:12 EST 2018
KNOW before you GO. Personally, I am not a fan of all-inclusive. While this type of travel is not my cup of tea, I will give credit where credit is due, because they (mostly) earned it, so, let’s get to it ! If you are one of my followers, you’ll know that I am a big fan of individuality, atmosphere and creativity; in fact, if you look at my review last year of Terrenea, you saw my main lament was the feel of the place - the architecture, left much to be desired on that score - I believe I said that it had no “soul”. There, as here, the architecture is plain, unimaginative. I was most shocked at how some of the buildings are adorned with lush, tropical landscape, while others were very plain; I don’t spend 500+ per night for “plain”. THAT being said, it may be your cup of tea, and, if so, you’ll have a wonderful time here, with some (few) exceptions. First, know that the resort is (mostly) spotless (see below); it is VERY VERY safe, secluded behind guarded doors. Problem is, that it’s Riviera Maya, so, outside the walls, there’s not much to do; for that, you need to drive around 30-45 minutes, but, DO know that you can stay within the walls and have an exceptional time...especially if you’re going primarily for rest and romance. It is adults only (thank goodness), and, more so, they give you a choice as to how much interaction you want to have with others. The main pool is lively...VERY lively. Couples, groups, and drinking. (Know that there is a bar seemingly every 10 feet) Music piped in, and lots to do - they make sure you have a wide array of activities (beach volleyball, pool volleyball, Texas Hold’em - for fun, not money) If you’re not into sharing your time with others, there are pools which cater mostly to the building you are in - these pools are smaller, intimate , MUCH quieter and, like their big brother, beautifully tiled. Problem is, while they claim that the pools are heated, I saw no evidence of that - it was disappointing, since the ocean this time of year is in the high 70's - even the (large) hot tub, was m-a-y-b-y 83; again, disappointing. Many complained. Another thing about the pools - almost all of them have ocean views and look like infinity pools - VERY well thought out ! (in fact, when they give you a “pool view” room, you almost always have at least a partial ocean view as well, and it’s a lot more than a sliver of ocean - kudos to the design layout team. The rooms: VERY well apportioned. Modern. Beautiful. You simply cant go wrong here and there is absolutely nothing to complain about - you WILL love the rooms. Jacuzzi bathtub, VERY large shower with great (multiple rainwater heads); extremely comfortable beds. The food: Ok, well, MANY MANY food choices...and all of them were first rate. Room service available 24hrs, just know that to go into ANY food venue, men must be in long pants and a button down shirt - NO sandals, no flip-flops...and it IS enforced. I have no problem with this. The ONE issue I had with the fine dining, is that, of the 5 meals we took, in THREE of them, we were seated at a table with a FILTHY (and I do mean filthy) table cloth. The first time it happened, I was forgiving; the second, I was upset - the third time, I was livid and brought it to the management’s attention - the response was that they knew of the ongoing problem and were working on it. Huh ? I’m not sure what’s worse - them being clue-less...or them knowing but unable to stop it - in either case, I felt like they were trying to get me to eat on a pigsty. Of course, they remedied it, but, at 500/nt., this is simply unacceptable. This issue was, by FAR, the most disappointing of the stay. The HIGHLIGHT of the stay was, without a doubt, the staff. These people, be they waiters, check-in/out staff, maids, bartenders, etc., were, without a doubt, the best trained I have ever come across. You want something ? ANYTHING ?? They not only get it for you, but make sure you are happy. You say “thank you” - they say “with pleasure” AND THEY MEAN IT ! I cant say enough about the staff - they were that amazing. Other things: Night activities, water activities - they had it all (big screen projectors for the football games and movies) Aerobics classes, gym. If you want a private dinner on the beach ? You got it ! Breakfast, lunch, dinner delivered to you at the room OR at your pool or beachside lounge chair ? Just ask - they got you covered. So, in closing: HAD the pools been warm and had the tablecloth issue not presented itself, this could be a world class resort. (The architecture and spotty landscaping notwithstanding). Secrets caters to an older crowd (say, 50's 60's), but MANY younger, but, if you want younger (and less formalities), perhaps a “Dreams” resort would do you better. Me ? Personally ? I like the freedom of walking out over the town and choosing what and where I want to eat, and to have a much more authentic experience, and maybe a bit less formal, but that is strictly a personal thing - that should NOT deter you from this place. They are rated as “4-diamond”; however, that should not factor into your decision because a 4-diamond in one country may not be so in another. LOOK at the pictures. (They ARE accurate) READ these reviews. While not “flawless”, I rate it much better than “very good”. Perhaps just “south” of “excellent”....but oh, so so close. You will have a great time here.

Fantastic Holiday!
CSBD9798, Calgary
Thu Jan 18 09:00:40 EST 2018
We visited Secrets The Vine during Xmas and New Years and it did not disappoint. (Well not much anyways) From the arrival greeted with champagne to check out, everything or at least almost everything was fantastic. Rooms: We had the Honeymoon Suite and WOW. Huge rooms with two walls that open up almost completely to an enormous balcony. We had issues with the air conditioning. It wouldn't get cool at first and after 3 days they finally fixed it but then we couldn't get it warm. It was either bake or freeze. We chose to freeze. The shower is insane. Great water pressure with 2 rain fall shower heads and room for 8 people at least. There is TONS of storage for all of your belongings. Beds are ultra comfy. Food: Like other reviews mention, the food is good. I wouldn't say it's fantastic. Some of it was, but it lacked some high end choices I'd normally expect at a five star. The desserts although looked wonderful, didn't taste as they looked. I never had a single dessert in the 11 days we were there that I actually liked. The service in the Market for breakfast needs improvement. We actually were done eating many times before being offered coffee which got a bit annoying as we are huge tippers. The service in all of the dinner restaurants was top notch. The Dragon was one of our favorites as was the Market for dinner when it turned into a Mexican dining. New Years EVE was INCREDIBLE. Isreal and Oliver treated us like we were royalty. We couldn't have picked a better place to ring in the New Year. Oliver just happened to be our server at the pool most days alongside Itzel and we LOVED the both of them. THEY REALLY deserve a promotion. Such hard workers. PLEASE make sure you tip them well. Even if tipping isn't a thing where you live. IT IS A THING IN MEXICO so please respect that. And some might think "All Inclusive" means tips as well, it doesn't. Trust me...these hard workers are not there for the wage. And no they didn't complain to me...I just know this from visiting mexico many many times. Bernie with the entertainment staff was incredible. Such a super guy. He really knows how to get people to participate in the activities. My boys had a blast with him playing pool volleyball. Such a kind soul. Also a suggestion....the entertainment staff never gets tipped even though they work very hard as well so if you have a little extra and they go out of there way to give you a great experience maybe throw them a little something too. Jesus at the Vine bar was THE BEST! Gonna miss him. A suggestion for the resort: Make it ultimate and some may disagree... bring back the bracelets ..it gets annoying having to give your name and room number every time you want to go anywhere or get anything. Plus I'm sure people can easily sneak up to our resort if they really wanted to. Anyways this review was more for Secrets then the readers this time as I think the rating speak for itself. Go...enjoy and relax at the best place I've been to in Mexico so far. TIPS: The Ham and cheese at the deli is amazing. Get them to grill it for you. Coffee there is great too. Food portions are small which I LOVE. It gives you the chance to try way more dishes so if you are a big eater you may want to order a couple appy's with your meal. If you need transportation call Victor at Olympus Tours.

Fabulous restaurants
louandphil1990, Blackpool, United Kingdom
Thu Jan 18 08:30:47 EST 2018
Forgot to mention the great waiters and waiting staff on my previous review. Thanks so much to Manolo,Eduardo, Cesar, Marcelo,Alberto, the friendly girls who show us to our table in the various restaurants as well as the fabulous polite friendly girls on the coffee bar in the hotel lobby thank you so much for making our stay very special. 😃😘☕️☕️

Amazing Trip!!
srp816, New Jersey
Wed Jan 17 15:16:37 EST 2018
This hotel is awesome!! The food and restaurants were all great and the staff was very friendly. Room was always cleaned and well stocked. Pools were lively and always something to do and going on. Nightly entertainment was also great!! Will definitely visit again!!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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