Jamaica

Secrets St. James Montego Bay


Email | Share |
Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2017.

2018 Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers.
Weddings: Free symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions apply. see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Secrets St. James Montego Bay, an adults-only (18+) resort, features 350 opulent suites. Set on a peninsula surrounded by the crystal-clear Caribbean, this quiet oceanfront destination offers adults the ultimate in sophistication, relaxation, romance and the privileges of Unlimited-Luxury®. Secrets St. James has been recognized by Preferred Hotels & Resorts Worldwide for inclusion among the finest full-service resorts and spas.

In addition to enjoying all the benefits Secrets St. James has to offer, guests will have the opportunity to utilize all of the Unlimited-Luxury® privileges available at Secrets Wild Orchid. These facilities and amenities include a total of seven gourmet, ŕ la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Upgrade to a Preferred Club suite and enjoy Preferred Club status and amenities including private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service and upgraded bath amenities, and access to the private Preferred Club Lounge serving daily continental breakfast, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets St. James Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Montego Bay International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool, private pool for Preferred Club guest and three outdoor Jacuzzis (including two romantic Jacuzzis)
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course @ Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course (Par 71)
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Catamarans, Sailboats
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, gourmet restaurants & Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas and body treatments. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB JRS OCN SWIMOUT
offers all the standard room amenities, classic décor and use of contemporary fabricsthat echo the sophistication of the British Empire era. It also features a soaking tub on the balcony and direct swim-out access to a small pool. This accommodation also
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Master suite includes one king bed or two queen beds, a large living room, a dining room, and a private, furnished balcony with a Jacuzzi and oceanfront views. Preferred Club privileges with private check-in, upgraded amenities, and much more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN FRONT
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean front views. This elegant room also features a separate sitting area, spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCNVIEW
Junior suite includes one king bed or two queen beds, and a private, furnished balcony with stunning ocean views. Room also features a sitting area, a bathroom with a whirlpool tub, and Preferred Club privileges featuring upgraded amenities, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Presidential suite includes a spacious bedroom with a walk-in closet and one king bed or two double beds, a large living room, a dining room, a kitchenette, and a luxiourous bathroom with a Jacuzzi. Preferred Club privileges are also included.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE GARDEN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful garden views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets St. James Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-* Guest may also enjoy the Oceana located at the Secrets Wild Orchid.
There are 7 Restaurants at Secrets St. James Montego Bay:
World Cafe - Air-conditioned buffet restaurant serving breakfast (7:00am to 11:00am) and lunch (12:30pm to 3:30pm). Dress Code: Casual
Bordeaux - Serves contemporary French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open air-indoor and outdoor seating.
Himitsu - Serves Pan-Asian cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Open Air.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
El Patio - Classic Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
Seaside Grill - Ocean-view restaurant. Breakfast (7:00am to 10:30am). Lunch (12:00pm to 4:00pm)-serving American and Tex Mex cuisine. Dinner (6:30pm to 10:00pm)- serving Steakhouse cuisine. Dress Code: Casual (breakfast), Informal (lunch) & Casual elegance (dinner)
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool), Game Room, Pool Tables, Movies
Nightly Activities & Entertainment:
Theater, Convention Hall, Desire's Music Lounge, Piano Bar, Rendezvous Lobby Bar
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3100 Recommend
3100 past Apple Vacationers would recommend Secrets St. James Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6705reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Vacation club hard sell
BARRY E.
Feb 19 2018
The push for the unlimited vacation club is something that really is a big turn off. We had no interest and just wanted to get on with our vacation, but she just kept telling us how wonderful it is and how would we know we wouldn’t like it until you come to breakfast. This was very annoying.
Customer Rating: 

DYLAN H.
Jan 19 2018
Great staff!
Customer Rating: 

Great Vacation
ROBERT L.
Jan 04 2018
Our first experience with an all inclusive. We thoroughly enjoyed every aspect of the hotel. A great vacation for our family.
Customer Rating: 

I'd do it again!
SHERRY G.
Jan 01 2018
We have been to Sandals twice and this was our first time at Secrets. Overall, I think we enjoyed Secrets a bit more. The food was a bit better, and so was the entertainment. The beach access was MUCH better than that at Sandals Montego Bay.
Customer Rating: 

Secrets at St James
SHARON S.
Jan 01 2018
Fantastic place to stay! We loved the room the food was excellent service was excellent the beach was beautiful the people that work there were super friendly! I would have to suggestions we were disappointed in the rum tasting because it wasn't really rum tasting it was rum drink tasting in a lot of yelling. Also we loved the outdoor entertainment and wish the last 3 nights at all been outdoor Entertainment also.in
Customer Rating: 

Jamaica MON!
MARK H.
Dec 22 2017
Everything was very nice. The first night we were there Apple Vacations had a very nice dinner we attended, beach side! The only thing I was impressed about with the hotel was room service, housekeeping and the excursions being on time. Island time is not midwest time, we were picked up 20-45 minutes late for each excursion and they were pricey, you can do way more for way less in Mexico! The food here was so wonderful hands down and everyone had a welcoming face and was very nice!
Customer Rating: 

Pool Bar
JUSTIN W.
Dec 21 2017
The pool bar staff were great at the St. James pool during our stay. Leo and Avian were rockstars!
Customer Rating: 

Secrets St James Montego Bay
MICHAEL A.
Dec 14 2017
The entire staff at this resort was excellent. Very friendly and serving with a smile. The resort needs some attention to detail, the sidewalks around the pool look dirty and there were numerous areas along the hotel that just hand plain looking dirty old rocks in the beds instead of being landscaped. My mattress must have been very old as it sank in the middle like a hammock making sleeping very uncomfortable. I complained to the front desk and they basically flipped the mattress over which did nothing. I complained the next morning again but nothing was ever done, resulting in my back hurting the rest of my vacation. hurting
Customer Rating: 

CHELSI T.
Dec 07 2017
Th whiteout was nice the food was ok but the service wasn’t that great the ppl were not that friendly and service was really slow but other then that we had an amazing time might try a different resort next time we go but Apple vacations made our first vacation super easy and had everything setup for us!
Customer Rating: 

Wonderful Resort!!
ANDREW K.
Dec 05 2017
This resort was definitely 5 star. The staff went above and beyond to make sure you were taken care of. The grounds are absolutely stunning. This was probably the best food we’ve had at an all inclusive. The entertainment was the only disappointment, it was fair at best.
Customer Rating: 

Nice hotel, but in need of cleaning and maintenance
JEREMIAH S.
Oct 27 2017
We enjoyed our stay at the Secrets St. James, but there were a few things that lessened the beauty of it for us. There was a door badly in need of repairs that was constantly open. The elevator badly needed to be cleaned and the poor bar smelled so bad that we couldn't sit next to it. Service and food were overall pretty good, but noticeably better if you are a good tipper.
Customer Rating: 

TripAdvisor Traveller Reviews
2nd honeymoon
MrMrsConnell,
Wed Feb 21 08:35:59 EST 2018
We have been here three times. The first two were fantastic. Last time was not as relaxing for our anniversary. We brought 27 people along for stays for 3 to 14 days as we renewed our vows. Several were sick after the dinner reception including myself and our son in law. I had to track down the resort manager to bring this to his attention. We are uvc members and have been to 13 different amresorts. As well as several sandals. Overall great experience here.

Pros and cons...but good for the right price
beachesfor2, Ontario, Canada
Tue Feb 20 14:30:30 EST 2018
We just returned from a quick long weekend getaway to this resort and if you can get a good deal on this resort it's a very nice place to spend a few days...we just wish we would have had the whole 4 days we were promised. Our trip started off on a very negative note after an almost 12 hour delay by Sunwing (if you take nothing else from this review...NEVER travel with Sunwing, they have the worst performance record in the industry as well as the lowest compensations when they don't deliver as promised, and appaling customer service.) We usually stay at Couples brand resorts when we are in Jamaica but wanted to be close to the airport as it was such a quick trip. The resort is a nice quick drive and expecations were met on that front. We didn't get to our room until almost 3am (Peter works nights and checked us in - very nice man) and we were too tired to take a good look at it that night. When we awoke in the morning we ended up very happy with our view from our large private balcony; it included views of the Preferred pool and ocean views as well as the hills of Montego Bay which are just beautiful day and night. We were a bit dissappointed with the mold on the ceiling as well as in the water closet from where the shower leaks. We also didn't have the promised robes and slippers in the room, nor the alarm clock and docking station. We called down to let housekeeping know and said they didn't have to rush up with them, but the next time they cleaned would be fine. We never received them. The 1st day housekeeping arrived during the day while we were at the beach. The next morning as we were leaving our room we saw housekeeping working a bit further down the hall, but when we returned to our room later that day (almost 5pm) our room still wasn't cleaned. We made sure we hadn't left the privacy light on all day so we aren't sure why they weren't there but decided we would shower and get ready for dinner and worry about it later. When we went to leave for dinner around 6:30pm we found a note on our door saying they came to clean the room but couldn't get in due to our request for privacy. Very surprised they would show up after 5pm expecting to clean a room. As we had to leave the next day we decided we would let it pass. The rooms are decent and fairly spacious but the beds are horrible. I know some people rave about them so all we can think is that ours was due for a change. It was way too soft and very lumpy and seemend of poor quality. The pillows were worse. The pools all looked nice, but we prefer the beach so spent no time at them. Though the water and swimming area at the beach was very nice, the lounger area of the beach was a big disappointment. Shade is minimal and there is a huge slant to the ground so it's not easy to get comfortable. We ended up digging our chairs in and toughing it out but it certainly was less than desirable. Towel service and drink service though was among the best we have experienced. We were limited with time and missed one whole dinner due to the Sunwing issues but the food we did have at the a la cartes was very good (Blue Mountain and Bordeaux) The views from Bordeaux and the Piano Bar at night were stunning. The buffet was adequete and had some variety but we have had much better. The Barefoot Grill had good burgers and patties, we did not enjoy our lunch at Oceana other than the salad bar. The resort is a little louder and has more of a party atmosphere than we are used to or prefer, but it wasn't overwhelming so we were still able to enjoy our time. The grounds are well manicured but very sparse which was surprising considering other Jamaican resorts we have stayed at and how lush and beautiful they can be. The biggest complaint we had was the horrible scent in the lobby and a few other areas. I'm not sure what it was, or why they would choose to have that, but I had to avoid the areas using it as much as possible as it was very offensive. We're not sure if we would return due to lack of comfortable areas at the beach, but if you like to hang out by the pool or are looking for a good group holliday or girlfriend getaway this is a good option at the right price.

Just OK
Mark F,
Tue Feb 20 09:44:54 EST 2018
There isn’t anything wrong with this resort, but there wasn’t anything that blew us away. We’ve been to several all-inclusive resorts over the years and this one was our least favorite. The food at most of the restaurants was fair to poor. Our group agreed that the Italian restaurant was the best of the lot. Oceana, the seafood restaurant, was pretty bad. The French and Mexican restaurant were so-so. Portions were really small, too. Some of the guys in our group started ordering two entrees, two appetizers, etc. Room service had small portions also. The quesadilla had two pieces. What do they do with the rest of it? The other kind of strange thing was that there were 3-4 single plug outlets in the entire bedroom, one of which was in the bathroom. In the day and age of electronics and rechargeable batteries, this made things a little challenging. My wife and I both use electric toothbrushes so had to alternate who would use the charger each night. We haven’t been to a Secrets resort prior to this trip,but if they’re all like this, I’d prefer to stay elsewhere. Thank goodness this was a company trip.

Awesome destination/all-inclusive resort
jackiefV3283PY,
Mon Feb 19 05:55:17 EST 2018
We stayed at Secrets St James in feb 2018 and loved every minute of it. They have everything you could possibly need and offer anything you want to do. Our goal was to relax and soak up the sun, we enjoyed the beaches and pools daily; the staff was so friendly and amazing, I couldn't ask for more. They are friendly, engaging, there for anything you need. We were never bothered when we didn't want to be and always served when we needed it. Everyone couple needs to go here to get away and relax! Huge shout out to Stewart w/Captains Water sports, Erika at the pool bar and Neco in the hotel bar; you all made our trip extra-amazing!

Excellent
donutking, minnesota
Sun Feb 18 14:04:56 EST 2018
Very clean, excellent food, very nice and friendly staff. I would definatly go back. Buffet breakfast but the rest of the meals were sit down type meals. Seafood buffet one night was excellent. Pool bartenders were great. Erika was super for bringing drinks to our chairs at pool.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe