Jamaica

Secrets St. James Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2018.
2018 Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers.
Weddings: Free symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions apply. see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

2019 Exceptional Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Secrets St. James Montego Bay, an adults-only (18+) resort, features 350 opulent suites. Set on a peninsula surrounded by the crystal-clear Caribbean, this quiet oceanfront destination offers adults the ultimate in sophistication, relaxation, romance and the privileges of Unlimited-Luxury®. Secrets St. James has been recognized by Preferred Hotels & Resorts Worldwide for inclusion among the finest full-service resorts and spas.

In addition to enjoying all the benefits Secrets St. James has to offer, guests will have the opportunity to utilize all of the Unlimited-Luxury® privileges available at Secrets Wild Orchid. These facilities and amenities include a total of seven gourmet, ŕ la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Upgrade to a Preferred Club suite and enjoy Preferred Club status and amenities including private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service and upgraded bath amenities, and access to the private Preferred Club Lounge serving daily continental breakfast, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets St. James Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Montego Bay International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool, private pool for Preferred Club guest and three outdoor Jacuzzis (including two romantic Jacuzzis)
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course @ Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course (Par 71)
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Catamarans, Sailboats
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas and body treatments. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
JUNIOR SUITE OCEAN FRONT
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean front views. This elegant room also features a separate sitting area, spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCNVIEW
Junior suite includes one king bed or two queen beds, and a private, furnished balcony with stunning ocean views. Room also features a sitting area, a bathroom with a whirlpool tub, and Preferred Club privileges featuring upgraded amenities, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Presidential suite includes a spacious bedroom with a walk-in closet and one king bed or two double beds, a large living room, a dining room, a kitchenette, and a luxiourous bathroom with a Jacuzzi. Preferred Club privileges are also included.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE GARDEN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful garden views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCN SWIMOUT
offers all the standard room amenities, classic décor and use of contemporary fabricsthat echo the sophistication of the British Empire era. It also features a soaking tub on the balcony and direct swim-out access to a small pool. This accommodation also
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Master suite includes one king bed or two queen beds, a large living room, a dining room, and a private, furnished balcony with a Jacuzzi and oceanfront views. Preferred Club privileges with private check-in, upgraded amenities, and much more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets St. James Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-* Guest may also enjoy the Oceana located at the Secrets Wild Orchid.
There are 7 Restaurants at Secrets St. James Montego Bay:
Himitsu - Serves Pan-Asian cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Open Air.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
El Patio - Classic Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
Seaside Grill - Ocean-view restaurant. Breakfast (7:00am to 10:30am). Lunch (12:00pm to 4:00pm)-serving American and Tex Mex cuisine. Dinner (6:30pm to 10:00pm)- serving Steakhouse cuisine. Dress Code: Casual (breakfast), Informal (lunch) & Casual elegance (dinner)
World Cafe - Air-conditioned buffet restaurant serving breakfast (7:00am to 11:00am) and lunch (12:30pm to 3:30pm). Dress Code: Casual
Bordeaux - Serves contemporary French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open air-indoor and outdoor seating.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool) Game Room, Pool Tables, Movies. Small dogs (22lbs./10kg or less) are allowed.
Nightly Activities & Entertainment:
Theater, Convention Hall, Desire's Music Lounge, Piano Bar, Rendezvous Lobby Bar
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3100 Recommend
3100 past Apple Vacationers would recommend Secrets St. James Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7272reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great Couple Vacation!
JENNIFER R.
Nov 20 2018
This hotel was just what we needed for a few nights away from reality. The pools are great and the service at the pool bar was quick enough with a full bar. The hotel rooms were large and the beds very comfortable. The staff was on top of refreshing the room and restocking the fridge when needed. We will definitely be back soon!!
Customer Rating: 

TEST
Everything we wanted in a getaway
JAYME D.
Nov 20 2018
St. James Montego Bay was everything we wanted in our getaway. The beach was amazing, the staff was friendly and the food was great. Our room was comfortable, great view and excellent maid service. We WILL visit again.
Customer Rating: 

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Beautiful & Memories
JOHN M.
Nov 15 2018
This was the best trip my wife and I have ever had
Customer Rating: 

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Home away from home
LEONIA D.
Nov 12 2018
I felt like I was at my second home on my vacation. Everyone was so welcoming and pleasant
Customer Rating: 

TEST
Secrets St James, looks good but lacking where it counts
BRIAN S.
Aug 09 2018
My wife and I just returned from 8 days at the Secrets St James resort and I was ready to come home after 5 days. My wife had two occasions of minor food poisoning issues. (Woke up on the middle of the night with cramps and dirreeha that took 12-18 hours to recover from just to have it happen again.) Talked to another couple that was feeling ill as well while we were there. Both thought it was poorly prepped mussuls in a seafood soup they both had. Other issues included A/C broke in room (sucks when it's 91 degrees out), fridge broke in room (umm warm Red Stripes), room service was cold, check_in was painfully long. Those were all the issues, but the rooms and beach were beautiful, unfortunately the resort just lacked what they needed to make a good location a great vacation. I notified Apple during our trip that my wife and I were both very disappointed in Apple as this wasn't our first vacation with Apple and their rating for the hotel was high. Chicken carts by the beach was also excellent.
Customer Rating: 

TEST
Awesome stay at Secrets Montego Bay
JOSHUA S.
Aug 06 2018
This hotel shad an excellent beach and excellent rooms. The only criticism we had was the food being sub par compared to other Secrets resorts we had been to. We loved the poolside entertainment, especially Stella on the entertainment staff. We will be returning!
Customer Rating: 

TEST
A vacation we didn’t want to end!!
Rosanna C.
Jul 30 2018
The overall vacation was th best ever and we have been to many resorts in a number of locations. The staff was so respectful and willing to do whatever was necessary to keep us happy! The place was imaculate, food was amazing and the grounds were breathtaking. Can’t wait to book again!!!
Customer Rating: 

TEST
Love the People
PETER L.
Jul 28 2018
We have traveled to many places and always stay at a 5-6 apple resort. I am not sure how this resort received 6 golden apples. Check in was slow, the lobby was dark and gloomy. The room was very outdated & the sofa was disgusting, covered in stains. Curtains were tore and loosely sewn back together. we did not care foe the open bathroom since there was 3 people staying in the room. It was also very loud as well. The rest of the resort was beautiful, dining & bars were great. The people were the best part. Very friendly.
Customer Rating: 

TEST
Exceptional stay!
ALLENE F.
Jul 25 2018
From the moment we stepped off the shuttle we felt as we were home... the hotel greets you this way with a “Welcome Home”. We had an exceptional stay. The room 3512 was great! It over looked the pool and ocean. From sun up to sun down my husband and I were in paradise. We cannot say anything less for the food, entertainment and the Jerk Grill was the best. This was our first time in Montego Bay but will not be the last.
Customer Rating: 

TEST
Secrets st james
CHRISTA M.
Jul 18 2018
I would not have wanted to stay at any other resort in Jamaica. The hotel, restaurants, beaches were all beautiful! Plenty of chairs by the pools and on the beach. Service in Jamaica is lacking, employees for the most part do not go out of their way for you. For the first 2 days we were lost, the resort is big, and no one takes the time to explain everything. When i asked questions I was constantly redirected, “go ask that person.” I expected the employee to say, let me introduce you to the person you are looking for. Or I’m not sure, let me find out for you. But that’s not how it was. When checking out, they have several people sitting there, but some are for check in other for check out, so 1 person might be sitting there doing nothing, but they can’t help you...dumb. The rooms were nice, but not very clean, the couch in the room was gross and the bed was very uncomfortable. Overall we are glad we went to Jamaica, but would probably never return.
Customer Rating: 

TEST
Secret St James
BARRY D.
May 31 2018
The hotel grounds were spectacular. The room ha a nice decor but the bed was extremely uncomfortable. There was mold on the curtains and the balcony door did not lock. The shower leak all of the bathroom floor. All of these issues were reported but the were not addressed during our stay.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Beautiful... but left a lot to be desired.
Heather M,
Thu Dec 13 10:25:57 EST 2018
There were a few problems from the beginning; the person who checked us in provided us with misleading information about our resort credit which resulted in unanticipated charges upon check out. The room, though quite nice, was not stocked and had used items left from the previous guests. It took multiple requests throughout the day and two separate attempts from housekeeping to remedy this. In general, bar fridge restock was lax. Room service wait times were often underestimated by up to 120 minutes, did not show up at all on one occasion and were wrong twice. We were interrupted many times despite our privacy light being activated. In general the room and guest services staff were not communicative, unfriendly and unapologetic. The resort itself was beautiful. There were a variety of nice beaches and poolside areas to choose from each with their own atmospheres to suit any preference. I have nothing but good things to say about the food. The variety of cuisine was impressive. The seafood was particularly good - fresh and well prepared. The bar service and liquor availability was also decent. Saved the best for last... the drink service on the beach was fantastic. Our server was a genuinely great person to chat with everyday. (Thanks again, Simone. You are the best!)

Girls Trip
Seaside20855243334, Plattsmouth, Nebraska
Thu Dec 13 07:44:49 EST 2018
Beautiful resort! The staff was very friendly and helpful. The entertainment, drinks and food was amazing. They offered many fun activities to do. Loved the Jamaica jerk chicken and beef patties. I'll be back!

Simply the best
redlocks01, Unity Hall, Jamaica
Thu Dec 13 01:55:45 EST 2018
Wow! It is hard to to explain how great this place is for particularly for couples we loved every moment .The food is fantastic across the board ,vast range of real authentic caribbean dishes available for breakfast lunches evening meals also italian, french, asian ,the mexican is awesome the standard is vey high as is the standard of drinks ,second to none .The entertainment that is available through out the day and evening brilliant especially if you love reggae music if you don't you will at the very least be more appreciative of the Dance hall culture and its vibe !! The hotel fantastic there is a great gym and amazing spa centre with a hydrotherapy pool which is well worth a visit .Cannot speak highly enough about the staff they were so friendly helpful and absolutely amazing . Most of the other guest were from the USA so they party hard at the weekends be prepared for that but there is plenty of space so you will be able to avoid if you want quite chill out area. Every British person we met had either been the before and returned or was intending too .So looking forward to returning back here wish we had found it sooner. Jamaica for ever!!

HEAVEN ON EARTH
Mike S,
Wed Dec 12 14:30:51 EST 2018
We visited Secrets Saint James from Nov 23/2018 for 7 days. This was our fourth time here and we are never disappointed from the people, room, food,service it was all Irie as are all Secrets property we have visited over the years. We will definitely be returning hopefully sooner then later.

Bait and switch
rsbain61, Philadelphia, Pennsylvania
Wed Dec 12 05:14:54 EST 2018
We thought we were done with going to all inclusive resorts because of the “element” that is present- people who don’t get out much, over indulge and annoy frequent travelers. Our friends called to say they found a great deal and spot in Jamaica and after deliberating we agreed. We’ve been to Grand Palladium years ago and liked it. This location belongs to a conglomerate that sells to the hotels they own. Quite incestuous and deceiving as they rate themselves 4+stars. Rooms are adequate w a view of pool and beyond to the ocean. Next door behind our building they’re doing construction and workers stare up at our balcony. Creepy. There are house rules to be aware of: towels not on the floor do not get replaced. Only 3 at a time for the 2 of us. There’s a switch near light switches that turns red light on outside that tells staff to stay away but no one explains it until u call. Everything is reasonably clean on the surface but upon closer inspection- isn’t really clean. Room service can be ordered thru an iPad but is VERY SLOW, not easy to customize- almost 2 hours for a lukewarm dinner. Also food doesn’t look like the pics at all, very poor. Staff are pleasant but only after you engage them. Their catch phrase is “pleasure and no worries “ sometimes comes off as insincere. Restaurant food is ok but service super slow. Eat at Oceana’s and ask for Vanessa, she’s really great and food better than others. Location is beautiful right on the ocean. Pool bars are good and jerk chicken cart pretty good. Overall will not come back as it is priced way too high for level of service and experience. Lastly be aware when u book w cheap Caribbean you are booking a bulk ticket thru 3rd party and changes are extremely expensive. Buyers beware



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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