Jamaica

Secrets St. James Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Secrets St. James Montego Bay, an adults-only (18+) resort, features 350 opulent suites. Set on a peninsula surrounded by the crystal-clear Caribbean, this quiet oceanfront destination offers adults the ultimate in sophistication, relaxation, romance and the privileges of Unlimited-Luxury®. Secrets St. James has been recognized by Preferred Hotels & Resorts Worldwide for inclusion among the finest full-service resorts and spas.

In addition to enjoying all the benefits Secrets St. James has to offer, guests will have the opportunity to utilize all of the Unlimited-Luxury® privileges available at Secrets Wild Orchid. These facilities and amenities include a total of seven gourmet, ŕ la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Upgrade to a Preferred Club suite and enjoy Preferred Club status and amenities including private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service and upgraded bath amenities, and access to the private Preferred Club Lounge serving daily continental breakfast, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets St. James Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Montego Bay International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool, private pool for Preferred Club guest and three outdoor Jacuzzis (including two romantic Jacuzzis)
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course @ Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course (Par 71)
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Catamarans, Sailboats
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas and body treatments. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB JRS OCN SWIMOUT
offers all the standard room amenities, classic décor and use of contemporary fabricsthat echo the sophistication of the British Empire era. It also features a soaking tub on the balcony and direct swim-out access to a small pool. This accommodation also
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Master suite includes one king bed or two queen beds, a large living room, a dining room, and a private, furnished balcony with a Jacuzzi and oceanfront views. Preferred Club privileges with private check-in, upgraded amenities, and much more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN FRONT
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean front views. This elegant room also features a separate sitting area, spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCNVIEW
Junior suite includes one king bed or two queen beds, and a private, furnished balcony with stunning ocean views. Room also features a sitting area, a bathroom with a whirlpool tub, and Preferred Club privileges featuring upgraded amenities, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Presidential suite includes a spacious bedroom with a walk-in closet and one king bed or two double beds, a large living room, a dining room, a kitchenette, and a luxiourous bathroom with a Jacuzzi. Preferred Club privileges are also included.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE GARDEN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful garden views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets St. James Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-* Guest may also enjoy the Oceana located at the Secrets Wild Orchid.
There are 7 Restaurants at Secrets St. James Montego Bay:
Seaside Grill - Ocean-view restaurant. Breakfast (7:00am to 10:30am). Lunch (12:00pm to 4:00pm)-serving American and Tex Mex cuisine. Dinner (6:30pm to 10:00pm)- serving Steakhouse cuisine. Dress Code: Casual (breakfast), Informal (lunch) & Casual elegance (dinner)
World Cafe - Air-conditioned buffet restaurant serving breakfast (7:00am to 11:00am) and lunch (12:30pm to 3:30pm). Dress Code: Casual
Bordeaux - Serves contemporary French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open air-indoor and outdoor seating.
Himitsu - Serves Pan-Asian cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Open Air.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
El Patio - Classic Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool) Game Room, Pool Tables, Movies. Small dogs (22lbs./10kg or less) are allowed.
Nightly Activities & Entertainment:
Theater, Convention Hall, Desire's Music Lounge, Piano Bar, Rendezvous Lobby Bar
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3100 Recommend
3100 past Apple Vacationers would recommend Secrets St. James Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7517reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Way too many issues from booking through stay. So much worse than first trip.
JARED H.
Apr 09 2019
Room issues: TV, jacuzzi tub, toilet, info IPad, fridge ALL broken. Little/ no onsite support. Booking throu Apple was AWFUL. Hotel issues do not even compare to how poorly Apple did for us.
Customer Rating: 

The Booze was all top shelf at most if not all bars . you had to ask at thepool bars , which was ok . They had Heineken Beer on tap or bottle . The people all were very nice BUT , They talk you into going to this meeting without telling you what it is . When you get to the main lobby the 2 days after we got there they talked this whole thing up without telling you anything . The person from the main lobby walks with you to the meeting room , the we are joined by someone else . That person asks for your ID and to see the date on your credit card . ( all of which was told to us the day b4 to bring along ) You cover up the numbers as they are writing the other info down . They ask you if we will commit to a 90 min talk and tour , We said no and the one person gets up and comes back with 2 more people and confront us as to why we won't sign and commit . At this time we feel a lot of pressure to do this and we told them no thaks and walk and went for breakfast . As we returned to our Hotel our girl at the main lobby looked very disappointed and came over by us b4 we could go to our room to change for the beach . She said her Boss asked her what happened to because they thought they had a fish on the line and she said her Boss was disappointed with her and she should have gotten someone else to go to the meeting and not waste there time . We told her we would be more than happy to talk to her Boss and explaine we did not like how they pressured us with 3 people standing over us at one time only to hear a speach on how we can buy into ther Premiere Club anywhere from $25,000 to $35,000 . All in all it is a very nice place and and clean . Felt safe at all times and only 20 min from the airport . We just expected to have some Lobster at least at onof ther Resturants . NOT one place had it . Did not like that some of ther places were not open everynight and one night we walked to 3 different places only to end up at a place we already had been . When I asked in the moring about this they pointed out that there is a list each day as to who is open and who is closed . I told them noone showed us the day sheet on day one and did not know . I guess we could have looked on our room tablet but , we did not . The food over all was very good and the staff for the most part were good . Could have used extra bartenders when they got busy in the afternoon . But we ate well and I did get Lamb Chops 2 times . Scott
SCOTT K.
Mar 28 2019
The Booze was all top shelf at most if not all bars . you had to ask at thepool bars , which was ok . They had Heineken Beer on tap or bottle . The people all were very nice BUT , They talk you into going to this meeting without telling you what it is . When you get to the main lobby the 2 days after we got there they talked this whole thing up without telling you anything . The person from the main lobby walks with you to the meeting room , the we are joined by someone else . That person asks for your ID and to see the date on your credit card . ( all of which was told to us the day b4 to bring along ) You cover up the numbers as they are writing the other info down . They ask you if we will commit to a 90 min talk and tour , We said no and the one person gets up and comes back with 2 more people and confront us as to why we won't sign and commit . At this time we feel a lot of pressure to do this and we told them no thaks and walk and went for breakfast . As we returned to our Hotel our girl at the main lobby looked very disappointed and came over by us b4 we could go to our room to change for the beach . She said her Boss asked her what happened to because they thought they had a fish on the line and she said her Boss was disappointed with her and she should have gotten someone else to go to the meeting and not waste there time . We told her we would be more than happy to talk to her Boss and explaine we did not like how they pressured us with 3 people standing over us at one time only to hear a speach on how we can buy into ther Premiere Club anywhere from $25,000 to $35,000 . All in all it is a very nice place and and clean . Felt safe at all times and only 20 min from the airport . We just expected to have some Lobster at least at onof ther Resturants . NOT one place had it . Did not like that some of ther places were not open everynight and one night we walked to 3 different places only to end up at a place we already had been . When I asked in the moring about this they pointed out that there is a list each day as to who is open and who is closed . I told them noone showed us the day sheet on day one and did not know . I guess we could have looked on our room tablet but , we did not . The food over all was very good and the staff for the most part were good . Could have used extra bartenders when they got busy in the afternoon . But we ate well and I did get Lamb Chops 2 times . Scott
Customer Rating: 

Secrets St James
DENNIS R.
Feb 23 2019
This resort hotel caters more to an age group of 25-45 with the type of music and late night bars open until 2:30 AM. Not much to do here in the evening unless your into the late night bar scene starting about 10:00 PM. The smoking areas are not regulated so smoking can be an issue if someone sitting next to you at the pool starts lighting up every 20 minutes. The pool seats were totally gone by 8 AM so you cannot just move to another seat. Breakfast and lunch buffet restaurant was good but dinner food quality fair at best. Get ready for a lengthy time share sales pitch during checking in.
Customer Rating: 

One big mark against them
NORMAN B.
Dec 27 2018
During my entire travel time from Chicago to the resort there was only one time my suitcase was not in my possession and that was the approximately 40 minutes from when I arrived at the resort to the time the man delivered my suitcase to my room. Unfortunately, during that same 40 minutes, ALL of my cigarettes and my electric toothbrush charger went missing from the outside pocket of my suitcase. Being that cigarettes are VERY expensive in Jamaica I can understand how tempting it would be to steal mine but the electric toothbrush charger??? Don't quite understand that other than they were in the same pocket. When I mentioned this to the concierge she immediately suggested I either put them in a different suitcase or didn't pack them at all. Well, I checked the bags of the others I traveled with and they were not there AND upon arriving home they weren't here either so someone at the resort absolutely went through my suitcase and stole my possessions. I am grateful that everything they stole was replaceable BUT that's really not the point. Pretty sure I won't re-visit this particular resort seeing that I fear being stolen from again.
Customer Rating: 

Great Couple Vacation!
JENNIFER R.
Nov 20 2018
This hotel was just what we needed for a few nights away from reality. The pools are great and the service at the pool bar was quick enough with a full bar. The hotel rooms were large and the beds very comfortable. The staff was on top of refreshing the room and restocking the fridge when needed. We will definitely be back soon!!
Customer Rating: 

Everything we wanted in a getaway
JAYME D.
Nov 20 2018
St. James Montego Bay was everything we wanted in our getaway. The beach was amazing, the staff was friendly and the food was great. Our room was comfortable, great view and excellent maid service. We WILL visit again.
Customer Rating: 

Beautiful & Memories
JOHN M.
Nov 15 2018
This was the best trip my wife and I have ever had
Customer Rating: 

Home away from home
LEONIA D.
Nov 12 2018
I felt like I was at my second home on my vacation. Everyone was so welcoming and pleasant
Customer Rating: 

Secrets St James, looks good but lacking where it counts
BRIAN S.
Aug 09 2018
My wife and I just returned from 8 days at the Secrets St James resort and I was ready to come home after 5 days. My wife had two occasions of minor food poisoning issues. (Woke up on the middle of the night with cramps and dirreeha that took 12-18 hours to recover from just to have it happen again.) Talked to another couple that was feeling ill as well while we were there. Both thought it was poorly prepped mussuls in a seafood soup they both had. Other issues included A/C broke in room (sucks when it's 91 degrees out), fridge broke in room (umm warm Red Stripes), room service was cold, check_in was painfully long. Those were all the issues, but the rooms and beach were beautiful, unfortunately the resort just lacked what they needed to make a good location a great vacation. I notified Apple during our trip that my wife and I were both very disappointed in Apple as this wasn't our first vacation with Apple and their rating for the hotel was high. Chicken carts by the beach was also excellent.
Customer Rating: 

Awesome stay at Secrets Montego Bay
JOSHUA S.
Aug 06 2018
This hotel shad an excellent beach and excellent rooms. The only criticism we had was the food being sub par compared to other Secrets resorts we had been to. We loved the poolside entertainment, especially Stella on the entertainment staff. We will be returning!
Customer Rating: 

A vacation we didn’t want to end!!
Rosanna C.
Jul 30 2018
The overall vacation was th best ever and we have been to many resorts in a number of locations. The staff was so respectful and willing to do whatever was necessary to keep us happy! The place was imaculate, food was amazing and the grounds were breathtaking. Can’t wait to book again!!!
Customer Rating: 

TripAdvisor Traveller Reviews
my trip
Safari54217605526,
Wed Apr 10 08:47:55 EDT 2019
The resort was very nice. The only complaint was the food. It was the same every day (jerk chicken, beef stew, lamb stew, oxtail stew, Pork stew). The staff was very accommodating and friendly. The room was clean and the bed was very comfortable.

Amazing Resort and Staff
Pete_Lipford,
Tue Apr 09 10:00:15 EDT 2019
My wife and I recently stayed at this resort. It is an amazing resort the views are incredible. The staff are the most friendliest people you will ever meet. They treat you as family and will do everything can to make sure your stay is a great one. My group and I had the privilege to have Tashelle as our bar tender a couple of days. She is great and went above and beyond to help us. She always greeted us every time she seen us. The rooms were great as was the food. I would recommend going to the altitude restaurant at sunset the views are incredible. We are already planning our next trip back.

Secrets, Jamaica
Islandhoppers2019,
Mon Apr 08 18:14:57 EDT 2019
My wife surprised me with this trip for my birthday, I was very excited with her destination choice. The resort was beautiful and well maintained. The room that we was assigned could have been better but I was so focused on all of the other great things about being there that I didn’t make it an issue. There was so many restaurants and bars to choose from, the food was great and the drinks was encouraging. My drinks of choice were the Miami Vice, Mojito’s and Rum Punch. The jerk chicken stall was set up everyday after lunch and usually attracted a long line but it was worth the wait. Overall I enjoyed my birthday trip and look forward to another destination in 2019.

Welcome home!
careyv68, Dayton, Ohio
Mon Apr 08 17:34:33 EDT 2019
My husband and I celebrated our 10 year wedding anniversary here and had an amazing time! Our room had a tremendous view, the food was outstanding, all of the night time entertainment was superb. We felt "welcomed" by all staff, they were all so friendly and hospitable. Linton is a special person, my favorite staff member, he was kind and went above and beyond for us and another elderly couple my husband and I made friends with. Babyface, Stella, and Sweetness were so much fun and put a smile on our faces daily. Nico and Alvin took good care of us and made us laugh daily. This place stands out. Would recommend Secrets St James for sure and hope to go back again sometime soon!

Jamaica vcation
Departure14141299562, Grand Haven, Michigan
Sun Apr 07 06:53:32 EDT 2019
Jamaica vacation. The Secrets St. James is a beautiful resort right on the Atlantic Ocean. The water is beautiful. The resort has a super friendly staff and service. There is a lot of walking to get to the restaurants and shops. The food is so, so.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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