Jamaica

Secrets St. James Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2017.

2018 Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers.
Weddings: Free symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions apply. see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Secrets St. James Montego Bay, an adults-only (18+) resort, features 350 opulent suites. Set on a peninsula surrounded by the crystal-clear Caribbean, this quiet oceanfront destination offers adults the ultimate in sophistication, relaxation, romance and the privileges of Unlimited-Luxury®. Secrets St. James has been recognized by Preferred Hotels & Resorts Worldwide for inclusion among the finest full-service resorts and spas.

In addition to enjoying all the benefits Secrets St. James has to offer, guests will have the opportunity to utilize all of the Unlimited-Luxury® privileges available at Secrets Wild Orchid. These facilities and amenities include a total of seven gourmet, ŕ la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Upgrade to a Preferred Club suite and enjoy Preferred Club status and amenities including private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service and upgraded bath amenities, and access to the private Preferred Club Lounge serving daily continental breakfast, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets St. James Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Montego Bay International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool, private pool for Preferred Club guest and three outdoor Jacuzzis (including two romantic Jacuzzis)
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course @ Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course (Par 71)
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Catamarans, Sailboats
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas and body treatments. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
JUNIOR SUITE OCEAN FRONT
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean front views. This elegant room also features a separate sitting area, spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCNVIEW
Junior suite includes one king bed or two queen beds, and a private, furnished balcony with stunning ocean views. Room also features a sitting area, a bathroom with a whirlpool tub, and Preferred Club privileges featuring upgraded amenities, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Presidential suite includes a spacious bedroom with a walk-in closet and one king bed or two double beds, a large living room, a dining room, a kitchenette, and a luxiourous bathroom with a Jacuzzi. Preferred Club privileges are also included.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE GARDEN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful garden views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
Junior suite includes one king bed or two queen beds, and a private balcony with beautiful ocean views. This elegant room also features a separate sitting area, a spacious bathroom with a whirlpool tub, a minibar, and many other amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCN SWIMOUT
offers all the standard room amenities, classic décor and use of contemporary fabricsthat echo the sophistication of the British Empire era. It also features a soaking tub on the balcony and direct swim-out access to a small pool. This accommodation also
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Master suite includes one king bed or two queen beds, a large living room, a dining room, and a private, furnished balcony with a Jacuzzi and oceanfront views. Preferred Club privileges with private check-in, upgraded amenities, and much more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets St. James Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-* Guest may also enjoy the Oceana located at the Secrets Wild Orchid.
There are 7 Restaurants at Secrets St. James Montego Bay:
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open air-indoor and outdoor seating.
Himitsu - Serves Pan-Asian cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Open Air.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
El Patio - Classic Mexican restaurant. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
Seaside Grill - Ocean-view restaurant. Breakfast (7:00am to 10:30am). Lunch (12:00pm to 4:00pm)-serving American and Tex Mex cuisine. Dinner (6:30pm to 10:00pm)- serving Steakhouse cuisine. Dress Code: Casual (breakfast), Informal (lunch) & Casual elegance (dinner)
World Cafe - Air-conditioned buffet restaurant serving breakfast (7:00am to 11:00am) and lunch (12:30pm to 3:30pm). Dress Code: Casual
Bordeaux - Serves contemporary French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool) Game Room, Pool Tables, Movies. Small dogs (22lbs./10kg or less) are allowed.
Nightly Activities & Entertainment:
Theater, Convention Hall, Desire's Music Lounge, Piano Bar, Rendezvous Lobby Bar
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3100 Recommend
3100 past Apple Vacationers would recommend Secrets St. James Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7062reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Secrets St James, looks good but lacking where it counts
BRIAN S.
Aug 09 2018
My wife and I just returned from 8 days at the Secrets St James resort and I was ready to come home after 5 days. My wife had two occasions of minor food poisoning issues. (Woke up on the middle of the night with cramps and dirreeha that took 12-18 hours to recover from just to have it happen again.) Talked to another couple that was feeling ill as well while we were there. Both thought it was poorly prepped mussuls in a seafood soup they both had. Other issues included A/C broke in room (sucks when it's 91 degrees out), fridge broke in room (umm warm Red Stripes), room service was cold, check_in was painfully long. Those were all the issues, but the rooms and beach were beautiful, unfortunately the resort just lacked what they needed to make a good location a great vacation. I notified Apple during our trip that my wife and I were both very disappointed in Apple as this wasn't our first vacation with Apple and their rating for the hotel was high. Chicken carts by the beach was also excellent.
Customer Rating: 

Awesome stay at Secrets Montego Bay
JOSHUA S.
Aug 06 2018
This hotel shad an excellent beach and excellent rooms. The only criticism we had was the food being sub par compared to other Secrets resorts we had been to. We loved the poolside entertainment, especially Stella on the entertainment staff. We will be returning!
Customer Rating: 

A vacation we didn’t want to end!!
Rosanna C.
Jul 30 2018
The overall vacation was th best ever and we have been to many resorts in a number of locations. The staff was so respectful and willing to do whatever was necessary to keep us happy! The place was imaculate, food was amazing and the grounds were breathtaking. Can’t wait to book again!!!
Customer Rating: 

Love the People
PETER L.
Jul 28 2018
We have traveled to many places and always stay at a 5-6 apple resort. I am not sure how this resort received 6 golden apples. Check in was slow, the lobby was dark and gloomy. The room was very outdated & the sofa was disgusting, covered in stains. Curtains were tore and loosely sewn back together. we did not care foe the open bathroom since there was 3 people staying in the room. It was also very loud as well. The rest of the resort was beautiful, dining & bars were great. The people were the best part. Very friendly.
Customer Rating: 

Exceptional stay!
ALLENE F.
Jul 25 2018
From the moment we stepped off the shuttle we felt as we were home... the hotel greets you this way with a “Welcome Home”. We had an exceptional stay. The room 3512 was great! It over looked the pool and ocean. From sun up to sun down my husband and I were in paradise. We cannot say anything less for the food, entertainment and the Jerk Grill was the best. This was our first time in Montego Bay but will not be the last.
Customer Rating: 

Secrets st james
CHRISTA M.
Jul 18 2018
I would not have wanted to stay at any other resort in Jamaica. The hotel, restaurants, beaches were all beautiful! Plenty of chairs by the pools and on the beach. Service in Jamaica is lacking, employees for the most part do not go out of their way for you. For the first 2 days we were lost, the resort is big, and no one takes the time to explain everything. When i asked questions I was constantly redirected, “go ask that person.” I expected the employee to say, let me introduce you to the person you are looking for. Or I’m not sure, let me find out for you. But that’s not how it was. When checking out, they have several people sitting there, but some are for check in other for check out, so 1 person might be sitting there doing nothing, but they can’t help you...dumb. The rooms were nice, but not very clean, the couch in the room was gross and the bed was very uncomfortable. Overall we are glad we went to Jamaica, but would probably never return.
Customer Rating: 

Secret St James
BARRY D.
May 31 2018
The hotel grounds were spectacular. The room ha a nice decor but the bed was extremely uncomfortable. There was mold on the curtains and the balcony door did not lock. The shower leak all of the bathroom floor. All of these issues were reported but the were not addressed during our stay.
Customer Rating: 

MITCHELL L.
May 16 2018
The entertainment wasn’t very great. Nothing kept anyone entertained for periods of time.
Customer Rating: 

JULIE P.
Mar 30 2018
We felt the staff was very unfriendly. We still enjoyed our trip.
Customer Rating: 

St James Montego Bay
ROBERT W.
Mar 06 2018
We enjoyed seven nights of rest and relaxation, it was a nice hotel and enjoyed that we did not have to make reservations for dinner every night. A few things that stood out that I really didn't care for was that the food was just ok. We got the chance to do the Seafood buffet twice during our stay and loved it. The breakfast buffet never seemed very hot. Service was overall very good, and really liked the nightly entertainment, at least the music not so much the games. I did find a green scrub pad in the pool that I stepped on which kind of grossed me out. Other than that it was a great trip, but enjoyed our stay at Bahia in Punta Cana more last year.
Customer Rating: 

Hotel Review
DAVID K.
Mar 02 2018
All the staff at Secrets were great (super friendly and helpful) except for the person who checked us in-she wasn't very friendly or provide much info. Housekeeping was inconsistent-didn't always get towels
Customer Rating: 

TripAdvisor Traveller Reviews
Sweet Escape
dominic w,
Mon Aug 13 20:22:28 EDT 2018
Your experience begins at the gate, you drive in and you automatically breathe in the wonderful mood and tone of the resort. We had absolutely no complaints, the property was immaculate and the service was splendid. You are forced to forget the outside world and bask in every moment, every experience, and every memory created. It's the sweetest escape that replays itself in your thoughts long after you've left.

Awesome
zerbe12142018, Harrisburg, Pennsylvania
Mon Aug 13 14:54:30 EDT 2018
Everything was incredible. ...staff, beach, pools, drinks, room. Simone, our beach server, will never be forgotten. Food just ok and long wait for tables. Loved, loved the piano bar. Great evening entertainment.

My First Experience At A Resort Was Wonderful
lmp3008, Baltimore, Maryland
Mon Aug 13 06:56:53 EDT 2018
The St. James Montego Bay is Beautiful! This was my first time staying at an all inclusive resort and I will Definitely Be Back! Everything was beyond what I could have hoped for and the staff were probably the nicest people I've ever had the pleasure of being around. Especially Paula who was so patient and offered so much help during check in.

Amazing Sectrets
patricegilpin, Kingston, Jamaica
Mon Aug 13 04:54:54 EDT 2018
It was exactly what were looking for and more! Our stay at Secrets St. James was amazing. Beginning with our very first encounter with the security personnel at the gate who welcomed us "home" - the relaxation had begun. There is a sweet seductive atmosphere that pulls you in and causes you to forget there is a world of responsibilities outside those doors. The perfect getaway. Do escape there.

It was decent
Jamie P,
Sun Aug 12 12:05:25 EDT 2018
This is my second time staying at a Secrets property. Two years ago I stayed at Wild Orchid for my honeymoon and loved it. This time was a bit lack luster. It’s obvious that St. James is an older property. The furniture was a bit worn and when we ran the shower it leaked into the toilet area. The staff did inform us that they are remodeling so hopefully that means that some of these issues will be fixed. The second day our mattress was swapped out and it was very. uncomfortable. I wasn’t aware until check out that we could have asked to have the mattress replaced. The food at the restaurants wasn’t as good as I remembered last time. The best meal I had was actually off of the resort. Most of the restaurant food was very bland. My husband also noticed that they swapped out some ingredients listed on the menu. Even the room service food was poor. I ordered a sandwich and fries and the only thing I could eat were the fries. The hotel grounds are kept nicely manicured and the staff is extremely friendly. The fact that we had access to the Breathless pool party was a plus. Next time we’ll probably give Breathless a shot.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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