Cancun

Secrets Silversands Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Pool View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Silversands Riviera Cancun brings a brilliantly contemporary atmosphere to Riviera Cancun. Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features modern and stylish guest suites, each featuring a suspended king-size bed (or two double beds), in-suite Jacuzzi for two, private terrace or balcony, and much more.

Be pampered at the world-class Secrets Spa by Pevonia. Work out at the fitness center and relax in two Jacuzzis.

Indulge in an expansive array of international cuisine at seven á la carte, gourmet restaurants, a buffet venue, and more - reservations are never required. Your Unlimited-Luxury privileges include all meals as well as top-shelf spirits at eight bars, from elegant to swim-up.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified and is also recognized by TripAdvisor as a Green Leaders Golden Level property, and holds a Distintivo "S" by SECTUR.

Find more information about Secrets Resorts & Spas.
Learn more about Riviera Maya.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Silversands is nestled on the coast of the Yucatan Peninsula and lies a mere 15 miles south Cancun and about 20 minutes from the Cancun Inernational Airport. This all-suite haven is surrounded by coral reefs and adventurous attractions.
Address: PUERTO MORELOS
BENITO JUAREZ
QR

MX
Local Phone: 998-193-1800
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Eight swimming pools with an expanse of over 43,00 sq ft including an infinity pool. Two Jacuzzis for eight people
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Euro bungee, basketball.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean v iew, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach:
Total Rooms: 433
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
JUNIOR SUITE POOL VIEW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a spacious bathroom with a rainfall shower and Jacuzzi for two, a minibar, Secrets Box, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF ROOFTOP JACUZZI OCEAN VW
Stunning views of the Caribbean from an expanded private furnished terrace with outdoor Jacuzzi and sitting area. Room includes one king bed, remote controlled curtains and blinds, desk, sitting area with dining table, and Jacuzzi in bathroom.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
OVER THE POOL CABANA HONEYMOON
Facing the Caribbean, 930 square feet. Perched on stilts above a 282 square meter pool. Ideal for couples, features 60" HD TV screen, bathroom area w/ Jacuzzi® overlooking the pool, rain spa shower. Private furnished terrace w/ outdoor private plunge pool
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE OCEANVIEW
Oversized room includes one king bed or two queen beds, and a private balcony with stunning ocean views. Other features include a rainfall shower and Jacuzzi for two, a separate sitting area, a minibar, Secrets Box, and much more. 688 sq. ft.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE TROPICAL VIEW
688 square feet/64 square meters. Each suite features in room climate control, a small dining table for 2, flat 32" screen TV, bathroom with a whirlpool for 2, a rain shoiwer, double vanities, scale. Located in the upper floors of each building.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
PREFERRED CLUB HONEYMOON SUITE
Includes a large bedroom with a walk-in closet and king bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi and oceanfront views. Preferred Club privileges include private access, upgraded amenities, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS OCEANFRONT SWIMUP
Includes one king bed or two double beds, a separate sitting area, and a terrace with direct access to the swim uo pool. Features a bathroom with a rainfall shower an d a Jacuzzi for two. Located on ground level. Preferred Club privileges included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF JRS OCN FNT
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with oceanfront views. Also features a bathroom with a rainfall shower and a Jacuzzi for two, a minibar, Secrets Box, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
FLASH SALE ROH 3
Other Amenities -
FLASH SALE ROH 2
Other Amenities -
FLASH SALE ROH 1
Other Amenities -
PREF JRS POOL VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a bathroom with a rainfall shower and a Jacuzzi tub for two, a minibar, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE SWIMUP
Spacious guestroom includes one king bed or two double beds, and a private, furnished terrace with direct access to the swim up pool & lounges. Other features include a Jacuzzi tub for two and rainfall shower, a separate sitting area and more. 688 sq.ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE PART OC VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with partial ocean views. Also features a bathroom with a Jacuzzi for two and a rainfall shower, a minibar, Secrets Box for room service, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREFERRED CLUB MASTER SUITE
Includes a bedroom with a walk-in closet and a king size bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi with oceanfront views. Bathroom features a rainfall shower and Jacuzzi for two. Preferred Club included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
DINING
Secrets Silversands Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Silversands Riviera Cancun:
Bordeaux - A la carte fine French cuisine. Open for dinner only. Dress Code: Casual elegance. No reservations required
World Cafe - Dedicated to International cuisine with a variety of specialty items & classics. Outdoor seating available. Open for breakfast and lunch. Dress Code: Casual.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine cellar. Open for dinner only. No reservations required Dress Code: Casual elegance.
Oceana - Situated directly under a giant palapa with a beautiful view of the ocean, serving a la carte seafood specialties in a quiet romantic & seaside setting. Dress Code: Casual Elegance No reservations required. Additional charge for lobster.
Seaside Grill - Located in the pool area with a stunning view, serving a la carte grilled cuisine. Outdoor seating available. No reservations required Dress Code: Casual
24 Hour Room Service -
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialties. Three tepanyaki tables. Outdoor seating available. Open for dinner only. Dress Code: Casual elegance. No reservations required
Ratatouille - À la carte mediterranean cuisine. Open for dinner only. Dress code-casual elegant. No reservations required
El Patio - Savor Mexican a la caret cuisine in a traditional authentic ambience. Open for dinner only. No reservations required Dress Code: Casual elegance
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-Bungee, darts, tennis clinic, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Nightly shows, movies and sporting events on big screen TV on beach, Desires Lounge, theme shows, casino night & more !
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3915 Recommend
3915 past Apple Vacationers would recommend Secrets Silversands Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12872reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Could be better...
WILLIAM R.
Mar 19 2019
The hotel is a little dated. The room needed repainting and renovating, the leaking ceiling near the air conditioner needed repairs. The pool staff was rude. The beach was below expectations. The food exceeded our expectations and the rest of the staff were fantastic to be around.
Customer Rating: 

Short getaway for my birthday
MELANIE C.
Mar 10 2019
My husband and I have traveled to Mexico multiple times and always enjoy our stay. This was our first time at a Secrets resort. We enjoyed our stay this trip, but one of the few down sides to this resort is the beach. We love to lie on the beach and swim in the ocean. This beach is very small and very limited in beach chairs. I love to walk the beach while on vacation and I was unable to do that here. There was a lot of seaweed and the ocean was full of rocks and coral which made it impossible to swim. I will say the resort did it's best to clear the seaweed every morning and throughout the day but it was impossible to keep up. There are multiple pools which are beautifully kept and our pool server Phillipi was fantastic! The food was good for an all inclusive resort. The nice part was not having to make reservations for the restaurants which we usually had to do at the other resorts we have stayed at. The rooms had poor lighting which I had read in others reviews, so I wasn't surprised. Also, another recommendation I have for Secrets is to have chairs with backs on them on the balcony in the rooms. It would have been nice to enjoy our coffee in the morning and a drink in the evening out there to take in the views. Overall we loved Secrets but will likely not choose the Silversands again due to the beach. We would like to check out Secrets Maroma Beach as it is the beach we have become accustomed to in Mexico.
Customer Rating: 

Great hotel and great weather!
TAMAR K.
Mar 05 2019
The hotel did not disappoint and we had the the preferred honeymoon sweet and it was fantastic! I was blown away with this room and was probably the best I had ever stayed in! Grounds were clean and lots of pools to choose from. Service was fantastic, even on the beach! Again top notch!
Customer Rating: 

Excellent Getaway
JAMES W.
Feb 20 2019
We took our 5 day vacation over valentine's day week. I'll start with the negatives since there were so few. At check in we were offered an upgrade, but after we agreed the woman checking in the couple next to us said her couple already took it. When this occurs, we should still have been offered the next upgrade for the cost of the first as it left a sour taste in my mouth at the beginning of our trip. Nonetheless, since we're pretty laid back, we still had a great time. The rooms are a little dated, but beautiful anyway. The restaurants had a wait a lot of the time, the only issue this ever created was having to choose between prolonging having dinner or losing a show we wanted to see. We enjoyed the pool, shoutout to Delmy who ws a rockstar poolside cocktail server. Another for Marco at Oceana; he was fast, cordial and funny. The trip was a great success. We came with another couple who hadn't been to a secret's yet and they enjoyed it thoroughly as well.
Customer Rating: 

Outstanding
MICHAEL B.
Feb 09 2019
This was our 3rd time to Cancun but first time to this resort. We will return. Great experience, very helpful and likeable staff members, especially Brianna with the recreation group, she always called me Mikie, and America, our most favorite pool server!
Customer Rating: 

Secrets Silversands review
BRENT M.
Feb 09 2019
Hotel staff were fantastic. All were very friendly and helpful. Really enjoyed the pool/entertainment staff. The concierge staff were very helpful as well.
Customer Rating: 

Best Vacation Ever
RICHARD W.
Jan 19 2019
This trip was perfect from start to finish. Travel was seamless and the accommodations were excellent.
Customer Rating: 

JOHN P.
Jan 09 2019
The hotel was lovely as was the service and the food. Our room was disappointing. Dark, light bulbs out, TV dangling off the wall, DVD player not working and had to have maintenance in twice to fix, could not use the whirlpool because the stopper would not close. Paid extra for swim up room. Disappointed as we had to walk across grass to get to the pool. Plus our patio was really useless. The furniture was damaged and there were no chairs. I call front desk about the chairs and never got them. So we never went on the patio.
Customer Rating: 

Beautiful grounds, poor beach !!
SCOTT C.
Jan 06 2019
Our vacation was a great one. The staff was very impressive in going out of their way to accommodate us. The ONLY drawback for us was the BEACH. Actually, it was the water area rather than the beach. The water contained rocks or boulders that couldn't be seen until you stepped on them or tripped over them. Honestly, it ruined our vacation to a point because we couldn't spend the time we wanted in the water. I would definitely warn others about this hazard if they were thinking about using this resort.
Customer Rating: 

Hotel was perfect in every way, we just needed more lighting in room
STEPHEN B.
Dec 26 2018
We had an excellent experience at Secrets Silver Sands resort. Food/service was top notch, restaurant selection was wonderful! Only recommendation we have -- need more lighting in rooms (both overhead and a nightstand light for reading. We heard other guests complain about this as well.
Customer Rating: 

Home away from home
JAMES M.
Dec 25 2018
We have been to Secret's Silver sands 9 times now and will continue to go there year after year amazing staff and food. We feel like were at our vacation home when we go there and we always treated very well.
Customer Rating: 

TripAdvisor Traveller Reviews
You will want to come back
Navigator532122,
Thu Mar 21 17:58:00 EDT 2019
Excellent property. Close to airport. Great staff that make you feel welcome everyday. We where always greeted with "welcome home" when we meet staff for the first time. Our favorite Secrets property of the five we have visited. This was our second time here. Great food.

My daughter’s wedding
chikams, Redlands, California
Thu Mar 21 12:26:01 EDT 2019
We had my daughter’s wedding at secret Silversands in Cancun Mexico. Thank you Dalia Contreras (our wedding coordinator) for an amazing wedding!! Dalia was very helpful and knowledgeable, always available answering our emails and calls. We had a beautiful and unforgettable wedding!! Thank you again ! Irma Oropeza

March Vacation
djabs386, Red Deer, Canada
Thu Mar 21 07:55:01 EDT 2019
This resort over all was really good, couple things I didn't like.. They say no saving chairs but if you didn't get down between 7-8 AM all the chairs were saved. Im on holidays and shouldn't have to get up early to get a spot. Then they ran out of towels which I complained about to a manager. saying this is un acceptable.. But all I did was if there was no personal items on the chair... take it... so I did and had a couple issues but why should guest argue over chairs by the pool so this was very disappointing. Don't go to this resort if you want a great beach and snorkel or swim. Even thou they are constantly clean up sea weed its a big issue & smells. The beach is small and rocky bottom so swimming isn't good I thought. Plus once again if you were not down by 8 AM there was no chairs which there is lots of room for more. Plus when you need to use bathroom you have a long walk back up to resort was the closest one. The premier/ priority area I was also disappointed with compared to other resorts. Wasn't very big and not a place to really hang out for drinks as lounge area was small. Plus snack/ food selection was below par compared to other priority lounges. Lunch buffet was hit and miss some days good others below par. The restaurant's were okay but we didn't like Italian, Mexican, and Portobello that much. Our favorite was French & Japanese. Evening entertainment was pretty good but once again lack of seating in the bar/lounge area to watch and listen.. if you went up to dance with your partner chances are your seat would be taken even if you left personal item/ drink there. Some guess didn't care which really I didn't like, so once you planted yourself I stayed learned quickly . But I must say the pool service & beach service from staff was great and they always came around. The BBQ by the pool daily and grill was really good also. Over all the rooms were good and when we had issues they addressed them right away. The staff was very friendly & helpful so I must commend them there. I would however stay at this resort again because each one has good and bad points. And the staff service plus being very friendly means a lot.

Pool Heaven
AnnafromNWIndiana, Portage, Indiana
Wed Mar 20 05:39:07 EDT 2019
Perfect trip. GREAT FOOD! Barefoot Grill was fresh and different everyday for lunch. I gave this only 4 stars because the property, rooms, pools, and food was AMAZING. But there was a tad lack in the beach scene. Very rough beach out in water and the beach felt far away from everything because of the amount of pools everywhere. Perfect service & staff. Wonderful trip over all!!!!

Beach Lover
310Advisor, Naples, Florida
Wed Mar 20 04:25:47 EDT 2019
Rooms are clean, hotel is well kept, good entertainment, excellent staff, try Roger's Jalapeno Margarita at the main Lobby, top shelf liquor is hard to find. The restaurant by the pool area has Argentinian meat you must try.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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