Cancun

Secrets Silversands Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Pool View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Silversands Riviera Cancun brings a brilliantly contemporary atmosphere to Riviera Cancun. Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features modern and stylish guest suites, each featuring a suspended king-size bed (or two double beds), in-suite Jacuzzi for two, private terrace or balcony, complimentary mini-bar, and much more. Each is a showcase of modern luxury.

Be pampered at the world-class Secrets Spa by Pevonia. Work out at the fitness center and relax in two Jacuzzis. There is enough entertainment, sport, and recreational opportunities to fill every waking hour.

Indulge in an expansive array of international cuisine at seven á la carte, gourmet restaurants, a buffet venue, and more - reservations are never required. Your Unlimited-Luxury privileges include all meals as well as top-shelf spirits at eight bars, from elegant to swim-up. Enjoy cocktails and nightlife at the newly expanded Veranda Bar.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, upgraded mini-bar service, upgraded bath amenities, iPod docking station, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property employs a variety of environmentally-friendly practices to support sustainable tourism efforts. Secrets Silversands Riviera Cancun is Rainforest Alliance Verified and recognized for its commitment to reducing their environmental impact within the resort and the surrounding community. The resort is also recognized by TripAdvisor as a Green Leaders Golden Level property, and holds a Distintivo "S" by SECTUR.

Find more information about Secrets Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Silversands is nestled on the coast of the Yucatan Peninsula and lies a mere 15 miles south Cancun and about 20 minutes from the Cancun Inernational Airport. This all-suite haven is surrounded by coral reefs and adventurous attractions.
Address: PUERTO MORELOS
BENITO JUAREZ
QR

MX
Local Phone: 998-193-1800
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Eight swimming pools with an expanse of over 43,00 sq ft including an infinity pool. Two Jacuzzis for eight people
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Euro bungee, basketball.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean v iew, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach:
Total Rooms: 433
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
JUNIOR SUITE POOL VIEW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a spacious bathroom with a rainfall shower and Jacuzzi for two, a minibar, Secrets Box, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF ROOFTOP JACUZZI OCEAN VW
Stunning views of the Caribbean from an expanded private furnished terrace with outdoor Jacuzzi and sitting area. Room includes one king bed, remote controlled curtains and blinds, desk, sitting area with dining table, and Jacuzzi in bathroom.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
OVER THE POOL CABANA HONEYMOON
Facing the Caribbean, 930 square feet. Perched on stilts above a 282 square meter pool. Ideal for couples, features 60" HD TV screen, bathroom area w/ Jacuzzi® overlooking the pool, rain spa shower. Private furnished terrace w/ outdoor private plunge pool
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE OCEANVIEW
Oversized room includes one king bed or two queen beds, and a private balcony with stunning ocean views. Other features include a rainfall shower and Jacuzzi for two, a separate sitting area, a minibar, Secrets Box, and much more. 688 sq. ft.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE TROPICAL VIEW
688 square feet/64 square meters. Each suite features in room climate control, a small dining table for 2, flat 32" screen TV, bathroom with a whirlpool for 2, a rain shoiwer, double vanities, scale. Located in the upper floors of each building.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
PREFERRED CLUB HONEYMOON SUITE
Includes a large bedroom with a walk-in closet and king bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi and oceanfront views. Preferred Club privileges include private access, upgraded amenities, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS OCEANFRONT SWIMUP
Includes one king bed or two double beds, a separate sitting area, and a terrace with direct access to the swim uo pool. Features a bathroom with a rainfall shower an d a Jacuzzi for two. Located on ground level. Preferred Club privileges included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF JRS OCN FNT
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with oceanfront views. Also features a bathroom with a rainfall shower and a Jacuzzi for two, a minibar, Secrets Box, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
FLASH SALE ROH 3
Other Amenities -
FLASH SALE ROH 2
Other Amenities -
FLASH SALE ROH 1
Other Amenities -
PREF JRS POOL VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a bathroom with a rainfall shower and a Jacuzzi tub for two, a minibar, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE SWIMUP
Spacious guestroom includes one king bed or two double beds, and a private, furnished terrace with direct access to the swim up pool & lounges. Other features include a Jacuzzi tub for two and rainfall shower, a separate sitting area and more. 688 sq.ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE PART OC VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with partial ocean views. Also features a bathroom with a Jacuzzi for two and a rainfall shower, a minibar, Secrets Box for room service, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREFERRED CLUB MASTER SUITE
Includes a bedroom with a walk-in closet and a king size bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi with oceanfront views. Bathroom features a rainfall shower and Jacuzzi for two. Preferred Club included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
DINING
Secrets Silversands Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Silversands Riviera Cancun:
Oceana - Situated directly under a giant palapa with a beautiful view of the ocean, serving a la carte seafood specialties in a quiet romantic & seaside setting. Dress Code: Casual Elegance No reservations required. Additional charge for lobster.
Seaside Grill - Located in the pool area with a stunning view, serving a la carte grilled cuisine. Outdoor seating available. No reservations required Dress Code: Casual
24 Hour Room Service -
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialties. Three tepanyaki tables. Outdoor seating available. Open for dinner only. Dress Code: Casual elegance. No reservations required
Ratatouille - Ŕ la carte mediterranean cuisine. Open for dinner only. Dress code-casual elegant. No reservations required
El Patio - Savor Mexican a la caret cuisine in a traditional authentic ambience. Open for dinner only. No reservations required Dress Code: Casual elegance
Bordeaux - A la carte fine French cuisine. Open for dinner only. Dress Code: Casual elegance. No reservations required
World Cafe - Dedicated to International cuisine with a variety of specialty items & classics. Outdoor seating available. Open for breakfast and lunch. Dress Code: Casual.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine cellar. Open for dinner only. No reservations required Dress Code: Casual elegance.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-Bungee, darts, tennis clinic, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Nightly shows, movies and sporting events on big screen TV on beach, Desires Lounge, theme shows, casino night & more !
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3915 Recommend
3915 past Apple Vacationers would recommend Secrets Silversands Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11962reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great nightlife and staff.
JEROME L.
Jul 20 2018
Tried Secrets my wife and I have stayed at. A little disappointed with the general atmosphere after arrive (around 10:30 AM) however was able to get changed and into pool quickly while waiting for our room with a pager. The nightlife, food, staff and room were the game changers here while the beach wasn’t worth going to due to the extraordinary amount of seaweed coming in. Too many pools to describe but the ones we visited were great. Food at Japanese, Italian and Seafood was outstanding with our other two nights attending the outside buffets that they transformed beautifully. Great place worth the price!
Customer Rating: 

AARON M.
Jul 17 2018
We had a major issue with the air conditioner in our room. We reported it to the front desk the day we checked in (7/2). It did not fix the issue. The thermostat was registering 66 degrees. THATS TOO COLD. I have a spinal injury and I'm on Morphine to control the Chronic Pain Syndrome I'm on. Again, we consulted the desk the day after, they sent the same Maintenance people, pushed a few buttons on the theromstat, told us it was fixed, they left. The thermostat reset itself, and continued to freeze us. THURS comes. I've been in pain now for 4 DAYS. By this time, I was in bed and couldn't move bc of the pain in my neck. By the evening, after we'd missed dinner, my husband was UPSET. The room was freezing, I was down, this was NOT the vow renewal, 25 year anniversary trip he'd envisioned! He went to the front desk AGAIN, 3rd time. They sent the same men. They pushed the buttons again. That night was WORSE. The air conditioning unit malfunctioned all the way, froze us completely, then SHUT OFF in the middle of the night. The front desk ONLY THEN decided to move us! They moved us to a room on the roof, but that room (the temp was fine thank GOD) had a number of items broken including the refrigerator. We reported all the things broken but they opted NOT TO FIX ANY OF THEM. So, we had to get our beverages from down stairs. We moved OURSELVES on Friday morning, exhausted. We 'enjoyed' our last full two days in that room. Our other issue was with the Spa...We had made an appt to have a couples massage at the price of $282. (they were running a 'special' that day of 40% off) for Wed, July 4th. We went to our welcome meeting with Caesar at the preferred lounge. He told us that if we went to tour the Breathless resort, he would up our massage to an 80 minute massage and comp it. Great! We thought...Went to the tour, got $350 pleasure moneys. What the spa did tho, wasn't cool...They were TOLD we were getting the 80 minute instead of the 50 minute. So, instead of making that change, they just 'tacked on' 25 minutes, to get more moneys. Our massages for that day should have been $256.50 because the spa was running a special that day for 45% off couples 80 minute massages. How can our massages be $360 then??? Because the spa director decided to charge us 50 minutes plus 25 minutes. When you do it that way, you can charge considerably MORE MONEYS. I called him on it and he would NOT relent. NOT COOL. We won't return bc of him. Sarah Malusky
Customer Rating: 

Our stay at Secret Silversands
J Z.
Jul 16 2018
This Resort we were told was a 6 Golden A 5 Golden would had been more appropiate If you would like please call me for a list of issues we encountered 815 545 8282
Customer Rating: 

Vacation
JESSICA H.
Jul 16 2018
Although we were happy to be away, the hotel was less than impressive. We had to call maintenance 3 times in the middle of the night for a clogged toilet. The air conditioner dripped the whole time to the point where we had to put a towel down at all times to soak up the massive puddles. One day I actually slipped and fell flat on my face as soon as we got back to the room because the floor was so wet from the AC. The food was ok but very limited in selections and very slow, yet friendly, service. I could go on but I will end by saying that we were less than impressed and would not recommend this resort. I have been to much better.
Customer Rating: 

We will be back!
CHRISTOPHER W.
Jul 10 2018
See ya soon
Customer Rating: 

Awesome more than once
AMY P.
Jul 09 2018
I visited secrets silversands in 2013 and again in 2018. I was overly impressed both times with the service and modern setting of this adults only resort. I highly recommend this!
Customer Rating: 

Secrets Silversands last minute plan for anniversary
MAURY W.
Jul 04 2018
Secrets Silversands last minute plan for anniversary 36 hours before our trip. We wanted to go to another resort but it was booked. We like to snorkel and spend time on the beach, the odor was foul and way too much seaweed. We spent more time ar the pool area, swimup bar listen to music and meeting great people from Dallas Texas. Great location for meeting other people and building new relationships.
Customer Rating: 

Great Hotel - Very Romantic
DAVID R.
Jul 02 2018
This was our third trip to Cancun but our first to a Secrets Resort. We could not say more about the property than it was great. We have been to Jamaica 20+ times, and decided to re-look at Cancun because of the price. We were not disappointed. While Secrets Silversand is about 9 years old. The rooms were in great condition and they have actually just started to replace furniture and the likes in the rooms. I am not sure why because it was great. My only disappointment was the lack of English speaking TV stations. The wife and I enjoy watch TV late at night and the selection was limited. With Satellite TV available they could bring in more. The ages of guest were full spectrum from early 20's to probably 70's. Everyone had fun. Lots of beautiful weddings and many honeymooners. The food was terrific, the Italian and French restraunts were our favorites but the Mexican and Japanese were worth a return visit. The sushi chef, we think was trying to see how much we could eat. It was so good, they practically had to roll us out of the place. You could see the management staff everywhere all the time. I think that is why everything ran so smoothly. Additionally if you had a question or concern about something, they were on it right away. Lets talk about the pool. We have been many places in the world, and all have some type of staff by the pool, but the pool concierge was amazing. He would help setup your towels if he saw you in the morning and during the day he walked around and CLEANED YOUR SUNGLASSES. Never happened to us before all why laughing and telling a story or joke. The entertainment staff was also great. They were very upbeat and tried to get everyone involved, Hats off to Miguel, Maryanna, and Ivan. We have already discussed a return visit next year and may meetup with some of the people we met from England and Wisconsin. Again we had a great time!!!!!!!!!!!!!!!
Customer Rating: 

June 2018 Stay
CASEY M.
Jun 13 2018
Overall the hotel was nice. The staff was excellent. Our swim-up room was nice and had lounge chairs by the pool so you didn't have to find a seat. The beach cannot be used and is not well maintained. The other hotels in the area have the same seaweed issue. The main pool seemed to have a lot of activity, but we were lucky and had a room where we could use the smaller pool which was really quiet.
Customer Rating: 

Excellent Staff - Fun Activities
ANNESSA T.
Jun 13 2018
The staff overall did a fantastic job of ensuring our trip was both relaxing and fun. Upon arrival I didn't like the hard sell for timeshares, we just wanted to get into our room and start our vacation not sit and listen to pushy sales pitches. Food was great, we enjoyed the daily cook outs; only exception was the Asian restaurant wasn't good at all. The beach had a ton of seaweed; those guys never stopped trying to get it cleared but it was an endless job. The activities team where amazing and we enjoyed the activities and their antics every day. Overall a really nice experience and we enjoyed our time. Hotel and pool areas showing their age, but everything was still kept clean.
Customer Rating: 

Overall satisfaction
JOSEPH C.
Jun 07 2018
I was less than impressed with the experience with Apple staff at the hotel. I was sold two excursions then walked outside and was offered the same two for $100 less. Our times were changed by Alex by crossing out the times on the receipt and hand writing new ones in. We showed up at the new time and they forgot we were coming. We waited an hour and a half for the new new time and went off to the dolphin swim only to be told there was no taxi back to our hotel. We were left stranded with no ride. We made it back to the resort with my wife in tears and not wanting to leave the resort again for anything except our ride to the airport. We were given our money back for the second excursion after a hard time by Alex. I then was told that we had to pay to get our luggage home ($90) after our trip there was free with Apple vacations. I am waiting to see if I get reimbursed my money before I go public with this and other reviews. I will not be using Apple vacations ever again.
Customer Rating: 

TripAdvisor Traveller Reviews
Honeymoon!
Augusta M,
Thu Jul 19 20:04:58 EDT 2018
The best holidays we ever had... Great customer service, great people, and always there to help and make you come back again!! Special thanks to the waiters of all the restaurants and Charlie at the main pool!

Magical Anniversary
kalipower84, Tracy, California
Thu Jul 19 17:58:32 EDT 2018
Secrets Silversands catered to us making our vacation purely magical. My husband proposed to me here 6 years ago and I instantly knew I wanted to come back for our five year anniversary. The service was beyond exceptional, the food and drinks amazing, and atmosphere very romantic. There are so many activities to participate in that we always had something to do. This place is slice of heaven and I can’t wait to go back.

30th Wedding Anniversary
Daphane M,
Thu Jul 19 15:19:01 EDT 2018
Secrets Silversands is breathtaking. Special shout out to Charlie, Mercedes, Alphonso, and Ivan for making our stay one to remember. The planned activities made it so fun. K&D Montriel 2018. Fun in the sun

Great Customer Service!!
,
Thu Jul 19 12:57:28 EDT 2018
We had an amazing time and the beautiful resort. Everything was clean, wonderful views, perfect weather and the staff was amazing. We would recommend this resort to any one of our friends or family. - Thank You

Excellent vacation
jdtineri,
Wed Jul 18 16:53:34 EDT 2018
Thank you Miguel, Charlie, Marianna, Ivan, Alfonzo, Santiago, Dylan, Alex, the waitstaff at the pool and restaurant, bartenders, the cleaning staff and everything was awesome. We can’t wait to come back. Love the entire resort.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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