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Secrets Silversands Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Voted Best Hotel Chain by Apple Vacationers. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly contemporary atmosphere to Riviera Cancun. Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features 433 modern and stylish guest suites, each featuring a suspended king-size bed (or two double beds), in-suite Jacuzzi for two, private terrace or balcony, complimentary mini-bar, and much more. Each is a showcase of modern luxury and elegant appointments.

Soak up the sun along 43,000 square feet of pool area and stroll along expansive manicured gardens. Be pampered at the world-class Secrets Spa by Pevonia, offering outdoor and indoor treatments. Work out at the fitness center and relax in two Jacuzzis. There is enough entertainment, sport, and recreational opportunities to fill every waking hour.

Indulge in an expansive array of international cuisine at seven la carte, gourmet restaurants, a buffet venue, and more - reservations are never required. Or sneak away for a romantic meal in your suite or on the beach. Your Unlimited-Luxury privileges include all meals as well as top-shelf spirits at eight bars, from elegant to swim-up. Enjoy cocktails and nightlife at the newly expanded Veranda Bar. Download the Secrets Resorts & Spas app, and enjoy Unlimited Connectivity, with free WiFi, free international calling, and more.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary daily newspaper and internet access in room or suite, upgraded mini-bar service, upgraded bath amenities, iPod docking station, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.


Crystal Award Winner: Best Hotel Chain 2011, 2012, 2013, and 2014
AAA Four Diamond Award Winner

Exceptional Values!
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Weddings: Free Symbolic weddings. Enjoy the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category of a minimum of 7 nights. Restrictions may apply. Click here to learn more.
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property employs a variety of environmentally-friendly practices to support sustainable tourism efforts. Secrets Silversands Riviera Cancun is Rainforest Alliance Verified and recognized for its commitment to reducing their environmental impact within the resort and the surrounding community. The resort is also recognized by TripAdvisor as a Green Leaders Golden Level property, and holds a Distintivo "S" by SECTUR.

Find more information about Secrets Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Secrets Silversands is nestled on the coast of the Yucatan Peninsula and lies a mere 15 miles south Cancun and about 20 minutes from the Cancun Inernational Airport. This all-suite haven is surrounded by coral reefs and adventurous attractions.
Address: PUERTO MORELOS
BENITO JUAREZ
QR

MX
Local Phone: 998-193-1800
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Eight swimming pools with an expanse of over 43,00 sq ft including an infinity pool. Two Jacuzzis for eight people
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Euro bungee, basketball.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean view, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. Beach:
Total Rooms: 433
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREF JRS POOL VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a bathroom with a rainfall shower and a Jacuzzi tub for two, a minibar, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF ROOFTOP JACUZZI OCEAN VW
Stunning views of the Caribbean from an expanded private furnished terrace with outdoor Jacuzzi and sitting area. Room includes one king bed, remote controlled curtains and blinds, desk, sitting area with dining table, and Jacuzzi in bathroom.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE PART OC VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with partial ocean views. Also features a bathroom with a Jacuzzi for two and a rainfall shower, a minibar, Secrets Box for room service, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE OCEANVIEW
Oversized room includes one king bed or two queen beds, and a private balcony with stunning ocean views. Other features include a rainfall shower and Jacuzzi for two, a separate sitting area, a minibar, Secrets Box, and much more. 688 sq. ft.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE SWIMOUT
Spacious guestroom includes one king bed or two double beds, and a private, furnished terrace with direct access to the gardens and pool. Other features include a Jacuzzi tub for two and rainfall shower, a separate sitting area, and more. 688 sq.ft.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREFERRED CLUB HONEYMOON SUITE
Includes a large bedroom with a walk-in closet and king bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi and oceanfront views. Preferred Club privileges include private access, upgraded amenities, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREFERRED CLUB MASTER SUITE
Includes a bedroom with a walk-in closet and a king size bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi with oceanfront views. Bathroom features a rainfall shower and Jacuzzi for two. Preferred Club included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS OCF SWMOUT
Includes one king bed or two double beds, a separate sitting area, and a terrace with direct access to the gardens and pool. Features a bathroom with a rainfall shower and a Jacuzzi for two, Secrets Box, and more. Preferred Club privileges included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS OCN FNT
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with oceanfront views. Also features a bathroom with a rainfall shower and a Jacuzzi for two, a minibar, Secrets Box, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE POOL VIEW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a spacious bathroom with a rainfall shower and Jacuzzi for two, a minibar, Secrets Box, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
DINING
Secrets Silversands Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Silversands Riviera Cancun:
Seaside Grill - Located in the pool area with a stunning view, serving a la carte grilled cuisine. Outdoor seating available. No reservations required Dress Code: Casual
24 Hour Room Service -
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialties. Three tepanyaki tables. Outdoor seating available. Open for dinner only. Dress Code: Casual elegance. No reservations required
Ratatouille - la carte mediterranean cuisine. Open for dinner only. Dress code-casual elegant. No reservations required
El Patio - Savor Mexican a la caret cuisine in a traditional authentic ambience. Open for dinner only. No reservations required Dress Code: Casual elegance
Bordeaux - A la carte fine French cuisine. Open for dinner only. Dress Code: Casual elegance. No reservations required
World Cafe - Dedicated to International cuisine with a variety of specialty items & classics. Outdoor seating available. Open for breakfast and lunch. Dress Code: Casual.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine cellar. Open for dinner only. No reservations required Dress Code: Casual elegance.
Oceana - Situated directly under a giant palapa with a beautiful view of the ocean, serving a la carte seafood specialties in a quiet romantic & seaside setting. Dress Code: Casual Elegance No reservations required. Additional charge for lobster.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-Bungee, darts, tennis clinic, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Nightly shows, movies and sporting events on big screen TV on beach, Desires Lounge, theme shows, casino night & more!
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3442 Recommend
3442 past Apple Vacationers would recommend Secrets Silversands Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8731 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Another Beautiful Day in Paradise
snjnbnt, Miami
Thu Jul 14 16:27:06 EDT 2016
Do you want to live in Paradise? them go to Secrets Silversands in Puerto Morelos. The best is the human touch, ALL employees, ALL of them are extremly nice, but real nice, I was amaze that they remember my name and my room number, incredible. Each time to run across from any member of the staff all of them smile and say "Hola" but in a very natural way. Them you have the installations; the pools, the landscaping, the beach, the restaurants, the food, I mean, there are not enough words to describe the attention to the details that they have in each of this areas. Is incredible that such a large property is so well maintain , each plant or tree has its name, you can have a pool with a lot of action or just a almost private pool for your self. The beach; the sand the views, I mean you are really in the paradise. And them you have your room, which is like a 7 start suite; large, HUGE, with a nice size bathroom open to the suite trough the jacuzzy. The maid come at early evening to prepare the bed. Super comfortable pillow and mattress, and what a mattress is like a super XXXL bed, never seen anything like that bed. I just left and Im craving to come back :) for Another Day in Paradise More>

Secret Silversands
Trista S,
Thu Jul 14 10:31:23 EDT 2016
Excellent vacation spot! As soon as you arrives everyone made you feel right at home. Customer service was above and beyond great. The hotel was very clean and we saw people constantly taking care of the property. The food was delicious and the facilities were spectacular and well kept. Each person greeted you each day and in passing. There were tons of free activities and entertainment to participate in. Will definitely return to a Secrets location again! Thank you for taking us "home." More>

Good but could have been great
Robert S,
Wed Jul 13 17:04:20 EDT 2016
The Secrets Silversands is a good example of a Secrets property with layout, restaurants, and entertainment, but was for our visit, inconsistent in quality. We were greeted with towel and champagne in the Secrets tradition after drop off by USA Transfers. Side note – always arrange your to and from transportation ahead of time, prepaid except tip, so you are not tempted to use an unsolicited and very expensive taxi ride. Check-in was fast and we quickly set aside the sales pitch for spa coupons. The room was as requested – a nice junior suite with a great ocean view (RM 4417). We had, as others did in their reviews, an issue with poor air conditioning. Once reported, this was resolved quickly. It helped that we got the pedestal fan requested. There were a few follow-up calls to check we were still doing well. One nice room feature was sliding panels that allowed the bath area to be enclosed and warmed by the hot water from the very large walk-in shower that had a full length bench. Restaurants were good but not great except for the staff and food presentations which were excellent. Most servers were friendly and attentive but quality of service dropped as the resort got busier toward the weekend. First fill-up of the superior tasting coffee was delayed as were re-fills. World Café’ is the breakfast and lunch buffet and has a wide selection. Always know your room number and be ready to answer the ever present question – “any food allergies?”. This location becomes Ratatouille at night which has Mediterranean cuisine (French Rivera tie-in?). For me – this was the second best dining experience. Best was El Patio with Mexican fair. Worst was Oceana which had a rubbery grouper entrée’ and tough beef on the surf and turf. One new eating option – CoCo Café’ which is 24/7 high end coffees and pastries. One unusual bar was the BARracuda which is beach side and has a covered seating area with nice large chairs overlooking the surf. Drinks were generally weak except the Long Island Ice Tea which was rocket fuel. Entertainment was good with the Rock Show as high spot. Live and loud and really worked the crowd. Also the piano concert at the lobby bar featured a well-orchestrated extra-long version of Billy Joel’s Piano Man. Appropriate. He does live music in the various restaurants. Really worth a listen. Another element of the evenings was the use of lighting across the property. The seven foot white lady carvings became a glow of color changing LEDs as a calm lightshow. Other lighting was well done. So another inconsistent quality was most noticeable in the cleanliest of the property. Usually you see someone doing something somewhere all the time. While there were crews – not the same numbers seen at other properties. The hallway in front of the eateries was always dirty and stained when headed to a 7AM breakfast. The lobby bar and all the thatch covered hallways to the rooms were not much better but did done eventually. We go to all-inclusive resorts to sit on the beach, listen to surf, and have a little food and drink. This worked for this visit but the experience could have been so much better with just a little more attention to detail. More>

One great time at Silversands
tobyreynolds103, Philadelphia, Pennsylvania
Wed Jul 13 10:45:30 EDT 2016
Al l I can say we had a wonderful time at Silversands. The staff is outstanding and just SO POLITE. Our room was nice and cool and maid service is outstanding. I have to give a BIG SHOUT OUT TO ISAIAS WHAT A GREAT BARTENDER HE IS VERY ENTERENING.WE WILL BACK AGAIN THANK YOU FOR A WONDERFUL TIME SILVERSANDS. More>

Second Visit To Silversands
N1CK_Danger, Oklahoma City, Oklahoma
Wed Jul 13 08:40:22 EDT 2016
This resort is amazing and I would recommend it to anyone. The staff is wonderful, the food is outstanding, and the grounds are immaculate. There is plenty for everyone to do here, from daily inclusive activities to outside excursions. The entertainment staff is great, especially Moreno. Outside of the hustle and bustle of Cancun, yet close enough that you can go into Cancun and spend a day if that's your thing. I was here with a wedding party of 13 in 6 different rooms. The wedding was great. A few small items I would say need improvement. 1) All of the walking surfaces are VERY slick. I get it, it rains a lot and is very humid, there's pools and everyone walks around wet. I think the developer could have planned much better for those slick surfaces. Two people in our party fell and injured themselves while at the resort. I also talked to another person that fell and possibly broke their foot while at the resort. This should be addressed by the resort, QUICKLY. 2) When our large party would go to the restaurants and try to eat together, it was nearly impossible. We were told several times that we would have to buy bottles of wine for the table to get one large enough for everyone. At times, the host would get quite rude with us in this regard. When we explained that we don't drink wine he offered that we should try a different restaurant. So most of the time we ended up eating at separate tables. It's fine if we can't eat together, but don't get rude with us because we have a large party. Think about it, we have 6 rooms and a wedding package that was very expensive. Maybe give us a bit of consideration. More>



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