Cancun

Secrets Silversands Riviera Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Pool View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Silversands Riviera Cancun brings a brilliantly contemporary atmosphere to Riviera Cancun. Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features modern and stylish guest suites, each featuring a suspended king-size bed (or two double beds), in-suite Jacuzzi for two, private terrace or balcony, complimentary mini-bar, and much more. Each is a showcase of modern luxury.

Be pampered at the world-class Secrets Spa by Pevonia. Work out at the fitness center and relax in two Jacuzzis. There is enough entertainment, sport, and recreational opportunities to fill every waking hour.

Indulge in an expansive array of international cuisine at seven á la carte, gourmet restaurants, a buffet venue, and more - reservations are never required. Your Unlimited-Luxury privileges include all meals as well as top-shelf spirits at eight bars, from elegant to swim-up. Enjoy cocktails and nightlife at the newly expanded Veranda Bar.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, upgraded mini-bar service, upgraded bath amenities, iPod docking station, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property employs a variety of environmentally-friendly practices to support sustainable tourism efforts. Secrets Silversands Riviera Cancun is Rainforest Alliance Verified and recognized for its commitment to reducing their environmental impact within the resort and the surrounding community. The resort is also recognized by TripAdvisor as a Green Leaders Golden Level property, and holds a Distintivo "S" by SECTUR.

Find more information about Secrets Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Silversands is nestled on the coast of the Yucatan Peninsula and lies a mere 15 miles south Cancun and about 20 minutes from the Cancun Inernational Airport. This all-suite haven is surrounded by coral reefs and adventurous attractions.
Address: PUERTO MORELOS
BENITO JUAREZ
QR

MX
Local Phone: 998-193-1800
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Eight swimming pools with an expanse of over 43,00 sq ft including an infinity pool. Two Jacuzzis for eight people
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Euro bungee, basketball.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean view, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. Beach:
Total Rooms: 433
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREF JRS OCN FNT
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with oceanfront views. Also features a bathroom with a rainfall shower and a Jacuzzi for two, a minibar, Secrets Box, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE POOL VIEW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a spacious bathroom with a rainfall shower and Jacuzzi for two, a minibar, Secrets Box, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS POOL VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a bathroom with a rainfall shower and a Jacuzzi tub for two, a minibar, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF ROOFTOP JACUZZI OCEAN VW
Stunning views of the Caribbean from an expanded private furnished terrace with outdoor Jacuzzi and sitting area. Room includes one king bed, remote controlled curtains and blinds, desk, sitting area with dining table, and Jacuzzi in bathroom.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
OVER THE POOL CABANA HONEYMOON
Facing the Caribbean, 930 square feet. Perched on stilts above a 282 square meter pool. Ideal for couples, features 60" HD TV screen, bathroom area w/ Jacuzzi® overlooking the pool, rain spa shower. Private furnished terrace w/ outdoor private plunge pool
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE PART OC VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with partial ocean views. Also features a bathroom with a Jacuzzi for two and a rainfall shower, a minibar, Secrets Box for room service, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE OCEANVIEW
Oversized room includes one king bed or two queen beds, and a private balcony with stunning ocean views. Other features include a rainfall shower and Jacuzzi for two, a separate sitting area, a minibar, Secrets Box, and much more. 688 sq. ft.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE SWIMUP
Spacious guestroom includes one king bed or two double beds, and a private, furnished terrace with direct access to the swim up pool & lounges. Other features include a Jacuzzi tub for two and rainfall shower, a separate sitting area and more. 688 sq.ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREFERRED CLUB HONEYMOON SUITE
Includes a large bedroom with a walk-in closet and king bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi and oceanfront views. Preferred Club privileges include private access, upgraded amenities, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE TROPICAL VIEW
688 square feet/64 square meters. Each suite features in room climate control, a small dining table for 2, flat 32" screen TV, bathroom with a whirlpool for 2, a rain shoiwer, double vanities, scale. Located in the upper floors of each building.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
PREFERRED CLUB MASTER SUITE
Includes a bedroom with a walk-in closet and a king size bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi with oceanfront views. Bathroom features a rainfall shower and Jacuzzi for two. Preferred Club included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS OCEANFRONT SWIMUP
Includes one king bed or two double beds, a separate sitting area, and a terrace with direct access to the swim uo pool. Features a bathroom with a rainfall shower an d a Jacuzzi for two. Located on ground level. Preferred Club privileges included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Secrets Silversands Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Silversands Riviera Cancun:
World Cafe - Dedicated to International cuisine with a variety of specialty items & classics. Outdoor seating available. Open for breakfast and lunch. Dress Code: Casual.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine cellar. Open for dinner only. No reservations required Dress Code: Casual elegance.
Oceana - Situated directly under a giant palapa with a beautiful view of the ocean, serving a la carte seafood specialties in a quiet romantic & seaside setting. Dress Code: Casual Elegance No reservations required. Additional charge for lobster.
Seaside Grill - Located in the pool area with a stunning view, serving a la carte grilled cuisine. Outdoor seating available. No reservations required Dress Code: Casual
24 Hour Room Service -
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialties. Three tepanyaki tables. Outdoor seating available. Open for dinner only. Dress Code: Casual elegance. No reservations required
Ratatouille - À la carte mediterranean cuisine. Open for dinner only. Dress code-casual elegant. No reservations required
El Patio - Savor Mexican a la caret cuisine in a traditional authentic ambience. Open for dinner only. No reservations required Dress Code: Casual elegance
Bordeaux - A la carte fine French cuisine. Open for dinner only. Dress Code: Casual elegance. No reservations required
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-Bungee, darts, tennis clinic, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Nightly shows, movies and sporting events on big screen TV on beach, Desires Lounge, theme shows, casino night & more!
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3915 Recommend
3915 past Apple Vacationers would recommend Secrets Silversands Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11204reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Highly recommend
CRISTAL S.
Jan 18 2018
We had a fantastic trip! The restaurants and bars were all great and the service was fabulous as well. The event staff are great at what they do and very personable to all the guests. We definitely plan to go back again!!
Customer Rating: 

The best!
DALE N.
Dec 27 2017
I've been vacationing over 25 years and this was the best. Excellent room, excellent food, well maintained, excellent service, very friendly staff, beach was fine and a peaceful environment. He only thing I could have enjoyed more was in the water their were too many rocks that discouraged swimming. Otherwise everything else was perfect. I will be back again.
Customer Rating: 

The Best Food and Service
ANTONIO M.
Dec 26 2017
If you seeking hotel beauty there are better looking properties. But what Silversands lack in looks it more than makes up for with their service, quality of food and dining friendliness, comfort and price.
Customer Rating: 

Relaxing Gettaway
JEFFREY K.
Dec 11 2017
We went on this vacation to simply get away and relax for a week. The annoying thing was at check in, we got whisked away and wasted a good hour listening to the resort sales pitch on trying to get us to visit other resorts and book something in the spa. They were very high pressure and quite honestly annoying. The thing that really ticked me off was the Apple Vacation rep calling our room two days at 8 AM while I'm on vacation. How dumb can you be calling a couple on their vacation at 8 in the freaking a.m.!! We were not happy about that. Language barrier was often difficult. Overall though, it was very relaxing, food was fantastic, we had a blast! I'd likely return to Jamaica over Mexico simply for the nicer calm ocean and staff that speaks English and is much for fun.
Customer Rating: 

Both sick on our honeymoon
KURT M.
Dec 09 2017
We booked Secrets Silversands for our honeymoon from Mon, Nov 27- Sat, Dec 2 after doing extensive research. Being it was our honeymoon, we were looking for a high quality resort with lots of amenities and good food. However, we were disappointed. We had booked the honeymoon package, but that was somehow overlooked and only clarified after pointing it out to staff. The room was a nice size, but needed some upkeep as you could tell it was becoming used and dated. Our first two meals were very good with great service. Most of our experience with the dinner restaurants were good, except for at the Mediterranean restaurant, where I had ordered the chicken entree and was surprised and disappointed when I received two pairs of chicken wings with only a few vegetables and no starch. Breakfast was great, but I wish there were more choices for lunch. We unfortunately both became violently ill with severe vomiting and fever Wednesday evening and into Thursday. Thursday morning, we managed to eat some breakfast and then slept until 3pm. We attempted to eat dinner, but still did not feel well. We had planned a full day excursion for the Thursday and ended up cancelling it all together because we were so sick and are now out $350! On Friday, we overhead many people saying they had been sick or had loved ones that were back in the room sick. We mentioned it to staff, but they did not appear to care or even seem to hear what we had said, as if they were trying to cover it up and ignore us. One guest wondered if it was related to the ice as the ice machines within the hotel mysteriously disappeared with a message urging guest to contact room service for ice. I have no idea what made us sick as we both ate different things the day leading up to it, unless it was the ice? In the days after, although we were hungry, we were scared to eat. I didn't realize the scope of the sickness until reading these other reviews. Based on the reviews, other guests were ill prior to us even arriving. However, no one had notified us that anything was going around or try to move us to another resort. It appears there was an outbreak at the resort, which staff unfortunately did not seem to care or listen to their guests' safety or concern. We specifically chose Secrets to avoid getting sick, but were extremely disappointed. Based on our experience, I wish we were have booked another resort.
Customer Rating: 

Lovely place but visited during a food poisoning epidemic
SCOTTIE B.
Dec 01 2017
We have great time to except for the bout of food poisoning. Staff at the World Cafe are fantastic -Mar the hostess, servers Jose, Miguel and Juan as well as many others took excellent care of us. Pool servers Amanda, Karen and Maria were fab. We vacationed at this property last spring, Mar and Amanda remembered us. Our room was clean and the Apple Staff were great with excursion plans.
Customer Rating: 

2nd time back
DUSTIN Z.
Nov 23 2017
Me and my wife went back for 2nd in 2 years and loved it again. Service, food, booze is all top notch. Resort is beautiful and quaint. Not a huge resort so you tend and meet people throughout the whole stay and see them over your stay. The whole crew from grounds to management is very nice and hospitable. The rooms are very sleek and the bed was really comfortable for a hotel. We had every sort of dining from the breakfast buffet to sit down dinners and even the room service, enjoyed them all. Everyone there is so happy to make you feel welcomed. Would 100% recommend although i do want to try a new secrets next trip as i have heard there are others that are awesome as well!
Customer Rating: 

jak great hotel
JOHN K.
Nov 22 2017
flight with delta getting there and back terrible all started with wife's name being spelled differently on passport and name on airline tickets apple was told differance
Customer Rating: 

Amazing anniversary trip!
MICHELLE B.
Nov 18 2017
My husband and I could not have asked for a better trip. We ate delicious food, had beautiful accommodations, and fun entertainment. It was relaxing and fun. The entire staff was friendly, helpful, and many times went above and beyond.
Customer Rating: 

Secrets Silversands
ANNA B.
Nov 16 2017
The room was awesome that Melanie set up for my birthday. The food was incredible and was so pleased. I brought 8 people who had never stayed at a resort in Mexico but they all loved it.
Customer Rating: 

Silversands review
MARTHA P.
Nov 14 2017
I am very disappointed in the house keeping service. Everyday we had to beg for a complete set of towels, a clock, hangers, slippers, a screen in door, the list goes on. We are repeat guests, pool bar ran out of bud lite beer, vodka, and did not have crown royal as it did in the past. Very disappointed in the side trip on the catamaran not what we were sold. Probably won't come back, with all inclusive you should at least have your room stocked.
Customer Rating: 

TripAdvisor Traveller Reviews
The Myan Riviera (Secrets Resorts) is our "Home away from Home"!
dianna2016, Oshawa
Thu Jan 18 12:32:00 EST 2018
We enjoyed our stay at Secrets Silversands for 2 fabulous weeks from December 27th to January 10th, 2018. We were a party of 5 in total with myself, husband, son and parents; it was a family getaway for 2 weeks to get rejuvenated for the upcoming new year as we have hectic work schedules and to spend some quality time together as a family. Travelling this time of the year is a premium but the best time for us to travel and we have consistently travelled to the Myan Riviera for the past 20 years or so. We typically are attracted to the Secrets Resorts as we have always had great experiences at the Secrets! The food was great, rooms were exceptional (suite) with ocean view and the staff was friendly and very accommodating. We would go back again without hesitation :)

New Years trip with family
patricksP1170II,
Thu Jan 18 08:18:16 EST 2018
This was our 7th trip to SS and this time we were fortunate enough to bring our adult children for a wonderful vacation over New Years. Our rooms were preferred overlooking the ocean. There were a few days where we needed to call for towels, etc..but other than that our daily service, (including room service) was excellent. The food was better than it has been on any of our other trips. We enjoyed meeting Fernando, the day manager at Oceana, who provided us with wonderful lunches. Thank you to our server Luis who never disappoints with his service at Oceana. Sergio, the night manager at Oceana, went out of his way to provide beautiful dinners and service to our family. Eric was an excellent server and we were fortunate enough to have Eric for New Year's Eve. Mario Euan, thank you for your wonderful service and special drinks and providing us with a wonderful lunch at Oceana. You go above and beyond for us! Bordeaux and Portofino were excellent as well. Andres at Bordeaux, and Ernesto at Portofino, thank you for your service and making our dinners wonderful! Daniel, (Chino) thank you for the special dessert which is absolutley the best ever! A special thank you to Dennis and Vlad! You just keep getting better and we really appreciate your hard work and outstanding meals! We enjoyed our time at the pool, and my kids enjoyed the spirited volleyball games both in the pool and at the beach. Our servers, Monica, Karen, Delmy, Fransisco, and Angeles down at preferred club beach. The veranda bar at night was beautiful, especially with all of the Christmas lights around the property. Thank you to Jazmine and Karina for your friendly service to all of us! Our bartneders throughout our stay were so friendly and attentive. Russell, Alex, Ebert, Mario Euan, Oscar in the preferred club.We enjoyed our conversations with all of you! A shout out goes to Rodolfo who worked the barracuda bar on New Years Eve. He kept up with all the requests with a smile on his face! The New Years celebration put on by Silversands was something we will never forget, from the meal to the entertainment and especially the entire Entertainment team who is second to none!! Anna, Estefi, Mayra, Miguel, Charlie, and Dylan, thank you for your hard work all week and welcoming our kids to all of your activities! They had a great time and are already talking about returning to SS. Victor, Jose Fernandez, and Luis..thank you for your hospitality and excellent service. and to Jerica in the preferred.

Fantastic Holiday at Silversands!
tomsgoodgirl, SW Ontario
Thu Jan 18 07:36:41 EST 2018
My husband and I just returned from a 10 night stay at Secrets Silversands. We stayed in a Preferred Club Junior Suite King Bed Ocean Front Swim Out room, and it was worth every penny for us. I have a back injury and require a cane or wheelchair for mobility. One of the reasons we wanted this class of room was to ensure I didn't feel like I was stuck in our room if I had a terrible back pain day. The room was immaculate and huge. The bed was the most comfortable bed I have ever slept on in a hotel! I loved the shower as it had a marble/granite tile bench the length of the walk in shower which was perfect for me when I needed to sit. It also had the feature of either a rainfall shower head or a more traditional hand held shower head which was adjustable. There was also a large soaker tub in the room which we did not use. Insense is provided as the room can get a little musty smell if you have your patio door open and have the A/C off as we did every day. There was a safe, drawers and plenty of closet space. The mini bar was stocked every day with pop, juice, water and beer. Snacks of chocolate bars and pringles are also provided daily. There was a sitting area with a large couch and small table and chairs for when we ordered room service. The patio off the room was great, there was a bed to lay on as well as an outdoor patio set of 2 chairs and a table. Stepping down off the patio there were 2 chairs with thick cushions for lounging in the sun. And steps from there was the entrance to our pool, which although unheated, was great for us! And the best part of the room - the beach was directly in front of us accessible by a small set of steps a very short walk from the room! Every morning for breakfast we went to The World Cafe. I had fresh made crepes most mornings and my husband would have fresh made omelets or eggs of some variety. There was a ton of variety and everything was so good! Thank you so much to Isis the hostess for making sure we had a good accessible table and to Juan and Jose our favourite servers in the World Cafe who even pushed my wheelchair for me when it appeared my hands were full. They were fantastic every day and I miss their smiles! Every employee in this restaurant were helpful, friendly and pleasant eager to please. It really made the experience a 10/10. Every day we ordered room service for lunch and the food was as good as anything we could get in any of the restaurants! It was fantastic to not have to move from our patio/loungers to get lunch - total decadence! They provide a menu for you to order from but you can ask for anything from any of the restaurants! It usually took about 20-30 minutes to receive our orders and the server would come in and place everything out for us explaining what he was setting out to make sure it was what we ordered. Juan who brought out lunch at least 8 times out of 10 was polite and just like every other employee went out of his way to make sure things were perfect. Our favourite restaurants were Bordeaux and Portifino (French and Italian) with El Patio (Mexican) next. We did not eat at the Hibachi or seafood restaurants. Guillermo at Bordeaux and Juan at Portifino were the servers who made our meals special. The food was excellent and plentiful. Don't be afraid to order two or three appetizers if you want, or any combination of food. There is no rule that you can only order one app and one main and one dessert. Definitely try the tuna steak at Bordeaux and the shrimp ravioli at Portifino! After dinner go to Coco Cafe and get your tea, coffee, espresso, latte etc and also more dessert in case you didn't have enough at dinner. The bar staff were equally as friendly as all of the restaurant staff. On occasion they would run out of something which was a little disappointing but gave us a chance to try something new too. One really superb touch was the pool bar service. During the day and evening there were servers who bought our drinks all day. Monica, Amanda and Angelece were sweethearts and kept us well supplied in whatever we wanted to drink. We only saw 2 shows in the evening - The Elvis impersonator and the Rock Show. The Elvis impersonator was fun especially if you are familiar with Elvis. The Rock Show was an 80's hair band tribute band that were fantastic! The show could have been twice as long in my opinion and everyone else at the show that night too as they kept chanting "One more song! One more song!" There are 7 pools (I believe) on property. The main pool has all the activities and is where the action is if you want to party. The other pools are much quieter if you just want to relax. Every morning the staff put towels on every chair so there are no towel/chair games. There are signs everywhere telling people not to leave items on chairs for more than 20 minutes or they will be removed and taken to lost and found. We did see this happen one day when the resort was at capacity. From an accessibility point of view, this resort is excellent and most areas are easily accessible without assistance. At the end of the resort was a quasi accessible beach entrance but it was very bumpy and you would not get far. We did not see any accessible spots on the beach like there is a Secrets Huatulco, which was a little disappointing, but honestly with the room we had I didn't miss it much. However if we had a regular pool or tropical view room I would have noticed that for sure. Please feel free to message me if you have any questions at all!

Made better by the excellent help by the help from CHARLIE from the entertainment staff
Roger P, Southampton, England, United Kingdom
Thu Jan 18 06:25:03 EST 2018
This is a big resort with many activities, and CHARLIE has been most knowledgable and helpful in giving me advice, he is a most valuable member of staff. I will submit a future report at the end of my stay.

Petite Luxury
443kimmarieh, East Aurora
Wed Jan 17 19:08:02 EST 2018
This resort is on the smaller side. Everything is easy to get to which is perfect. The resort has several pools, only one is heated, which is the main pool. The food was delicious and the service at the resort was excellent. All the entertainment at the resort was top shelf and a great variety. The only complaint or improvement would be to have a better internet service, reception was poor.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe