Cancun

Secrets Silversands Riviera Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Pool View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Silversands Riviera Cancun brings a brilliantly contemporary atmosphere to Riviera Cancun. Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features modern and stylish guest suites, each featuring a suspended king-size bed (or two double beds), in-suite Jacuzzi for two, private terrace or balcony, and much more.

Be pampered at the world-class Secrets Spa by Pevonia. Work out at the fitness center and relax in two Jacuzzis.

Indulge in an expansive array of international cuisine at seven á la carte, gourmet restaurants, a buffet venue, and more - reservations are never required. Your Unlimited-Luxury privileges include all meals as well as top-shelf spirits at eight bars, from elegant to swim-up.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified and is also recognized by TripAdvisor as a Green Leaders Golden Level property, and holds a Distintivo "S" by SECTUR.

Find more information about Secrets Resorts & Spas.
Learn more about Riviera Maya.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Silversands is nestled on the coast of the Yucatan Peninsula and lies a mere 15 miles south Cancun and about 20 minutes from the Cancun Inernational Airport. This all-suite haven is surrounded by coral reefs and adventurous attractions.
Address: PUERTO MORELOS
BENITO JUAREZ
QR

MX
Local Phone: 998-193-1800
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Eight swimming pools with an expanse of over 43,00 sq ft including an infinity pool. Two Jacuzzis for eight people
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Euro bungee, basketball.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean v iew, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach:
Total Rooms: 433
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
FLASH SALE ROH 2
Other Amenities -
FLASH SALE ROH 1
Other Amenities -
PREF JRS POOL VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a bathroom with a rainfall shower and a Jacuzzi tub for two, a minibar, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE SWIMUP
Spacious guestroom includes one king bed or two double beds, and a private, furnished terrace with direct access to the swim up pool & lounges. Other features include a Jacuzzi tub for two and rainfall shower, a separate sitting area and more. 688 sq.ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE PART OC VW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with partial ocean views. Also features a bathroom with a Jacuzzi for two and a rainfall shower, a minibar, Secrets Box for room service, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREFERRED CLUB MASTER SUITE
Includes a bedroom with a walk-in closet and a king size bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi with oceanfront views. Bathroom features a rainfall shower and Jacuzzi for two. Preferred Club included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE POOL VIEW
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with pool and garden views. Also features a spacious bathroom with a rainfall shower and Jacuzzi for two, a minibar, Secrets Box, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF ROOFTOP JACUZZI OCEAN VW
Stunning views of the Caribbean from an expanded private furnished terrace with outdoor Jacuzzi and sitting area. Room includes one king bed, remote controlled curtains and blinds, desk, sitting area with dining table, and Jacuzzi in bathroom.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
OVER THE POOL CABANA HONEYMOON
Facing the Caribbean, 930 square feet. Perched on stilts above a 282 square meter pool. Ideal for couples, features 60" HD TV screen, bathroom area w/ Jacuzzi® overlooking the pool, rain spa shower. Private furnished terrace w/ outdoor private plunge pool
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE OCEANVIEW
Oversized room includes one king bed or two queen beds, and a private balcony with stunning ocean views. Other features include a rainfall shower and Jacuzzi for two, a separate sitting area, a minibar, Secrets Box, and much more. 688 sq. ft.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
JUNIOR SUITE TROPICAL VIEW
688 square feet/64 square meters. Each suite features in room climate control, a small dining table for 2, flat 32" screen TV, bathroom with a whirlpool for 2, a rain shoiwer, double vanities, scale. Located in the upper floors of each building.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
PREFERRED CLUB HONEYMOON SUITE
Includes a large bedroom with a walk-in closet and king bed, a large living room with a dining area, and a furnished terrace with an outdoor Jacuzzi and oceanfront views. Preferred Club privileges include private access, upgraded amenities, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
PREF JRS OCEANFRONT SWIMUP
Includes one king bed or two double beds, a separate sitting area, and a terrace with direct access to the swim uo pool. Features a bathroom with a rainfall shower an d a Jacuzzi for two. Located on ground level. Preferred Club privileges included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PREF JRS OCN FNT
Includes one king bed or two double beds, a separate sitting area, and a furnished balcony with oceanfront views. Also features a bathroom with a rainfall shower and a Jacuzzi for two, a minibar, Secrets Box, and more. Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
FLASH SALE ROH 3
Other Amenities -
DINING
Secrets Silversands Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Silversands Riviera Cancun:
Oceana - Situated directly under a giant palapa with a beautiful view of the ocean, serving a la carte seafood specialties in a quiet romantic & seaside setting. Dress Code: Casual Elegance No reservations required. Additional charge for lobster.
Seaside Grill - Located in the pool area with a stunning view, serving a la carte grilled cuisine. Outdoor seating available. No reservations required Dress Code: Casual
24 Hour Room Service -
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialties. Three tepanyaki tables. Outdoor seating available. Open for dinner only. Dress Code: Casual elegance. No reservations required
Ratatouille - Ŕ la carte mediterranean cuisine. Open for dinner only. Dress code-casual elegant. No reservations required
El Patio - Savor Mexican a la caret cuisine in a traditional authentic ambience. Open for dinner only. No reservations required Dress Code: Casual elegance
Bordeaux - A la carte fine French cuisine. Open for dinner only. Dress Code: Casual elegance. No reservations required
World Cafe - Dedicated to International cuisine with a variety of specialty items & classics. Outdoor seating available. Open for breakfast and lunch. Dress Code: Casual.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine cellar. Open for dinner only. No reservations required Dress Code: Casual elegance.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-Bungee, darts, tennis clinic, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Nightly shows, movies and sporting events on big screen TV on beach, Desires Lounge, theme shows, casino night & more !
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3915 Recommend
3915 past Apple Vacationers would recommend Secrets Silversands Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12635reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
JOHN P.
Jan 09 2019
The hotel was lovely as was the service and the food. Our room was disappointing. Dark, light bulbs out, TV dangling off the wall, DVD player not working and had to have maintenance in twice to fix, could not use the whirlpool because the stopper would not close. Paid extra for swim up room. Disappointed as we had to walk across grass to get to the pool. Plus our patio was really useless. The furniture was damaged and there were no chairs. I call front desk about the chairs and never got them. So we never went on the patio.
Customer Rating: 

TEST
Beautiful grounds, poor beach !!
SCOTT C.
Jan 06 2019
Our vacation was a great one. The staff was very impressive in going out of their way to accommodate us. The ONLY drawback for us was the BEACH. Actually, it was the water area rather than the beach. The water contained rocks or boulders that couldn't be seen until you stepped on them or tripped over them. Honestly, it ruined our vacation to a point because we couldn't spend the time we wanted in the water. I would definitely warn others about this hazard if they were thinking about using this resort.
Customer Rating: 

TEST
Hotel was perfect in every way, we just needed more lighting in room
STEPHEN B.
Dec 26 2018
We had an excellent experience at Secrets Silver Sands resort. Food/service was top notch, restaurant selection was wonderful! Only recommendation we have -- need more lighting in rooms (both overhead and a nightstand light for reading. We heard other guests complain about this as well.
Customer Rating: 

TEST
Home away from home
JAMES M.
Dec 25 2018
We have been to Secret's Silver sands 9 times now and will continue to go there year after year amazing staff and food. We feel like were at our vacation home when we go there and we always treated very well.
Customer Rating: 

TEST
Not the best Secrets Hotel I have stayed at...
DONNA B.
Dec 19 2018
The hotel was clean but the music at the pool is horrible... most everyone is American there, so play some classic rock and country. They finally let a friend of ours plug his phone and for an hour to give us a break on the techno music and some good music. Then the entertainment at night was not good. They only had live bands or karaoke. We can go see that in that States. Other Secrets have actual live shows which are entertaining. Last, the comedian was ridiculously dumb. I would not go back to that location because of the music at pool and entertainment. Staff wasn't as friendly as I have seen at other locations as well.
Customer Rating: 

TEST
Great Vacation Spot
SUZANNE U.
Nov 29 2018
The overall vacation was fabulous! Great food top notch room services and we had a swim up room also! I would recommend this hotel to friends or family, but the downside is you will be chase down and We knew how it worked and stayed away from the sales pitch.
Customer Rating: 

TEST
Poor Beach
BROOKLYN D.
Nov 14 2018
Pictures need to be updated. Beach was significantly smaller than pictures and there was a seaweed problem ( I know that’s not the resorts problem to fix). Overall amazing staff and service.
Customer Rating: 

TEST
Our sixth trip back and it never disappoints
JOHN P.
Sep 03 2018
This is an amazing resort with an equally amazing staff! Every member of the staff strives to make you happy and comfortable. The entertainment staff, headed by Anna Banana, are a lot of fun. Kudos to Alfonso, Charlie, and Abigail. A must try is all of the tastings - tequilla, wine and martini tastings on various days at four o'clock. Say 'hello' to our favorite bartenders, Danny and Nicanor at the various bars. Renan was our favorite server at the World Cafe at breakfast. He makes great mimosas! Our room was beautiful and check in and check out was a breeze. Can't wait to go back!
Customer Rating: 

TEST
SECRETS SILVERSANDS RIVIERA CANCUN HOTEL
RUTH H.
Sep 02 2018
Mostly impressed with the people doing their best at entertaining guests. They were exceptional. They had the right attitude, energy, kindness, patience, and the list goes on. A shout out to all the kind people that made my stay an exceptional one: ABIGAIL, ANA, GUSTAVO, ALFONSO, CHARLIE, DYLAN... Not to mention maid service, hostess, waiters/waitresses, and of course cooks.
Customer Rating: 

TEST
ANDREA A.
Aug 08 2018
Our reservation was supposed to be for two beds and upon check-in we discovered we instead were receiving a single king sized bed, the only way to correct this was to move rooms three days into our trip which we opted not to do. Our maids rarely restocked our room and we had to reuse towels because they were not replaced. We also did not receive turn-down service two nights and two additional nights they did not come until 10pm or later. While the beach itself was nice, but small, the ocean was unusable because of the amount of seaweed (which is apparently a problem for the entire area).
Customer Rating: 

TEST
IVETTE D.
Aug 08 2018
My stay at secret silversands was overall well, I enjoyed everyone and everything. It's just one incident we had that made me never again go to any secrets hotel nonetheless this one or recommend it. During our stay one of the staff members named Ivan was very aggressive, rude and disrespectful when he found out that we had got our tickets already to xcaret and isla mujeres he got really upset because it wasn't through them. On the day of our excursion he ran behind us and yelled at me and my boyfriend " watch when you guys come back, watch !" Yelling at us as we left . He even took our passports away to hold us back to question us about where we were going . This experience made me feel hostile and uncomfortable, and for that reason No I wouldn't stay here ever again (which sucks because the rest of the staff was amazing) .
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Nice view and great staff
Dianne506, New Columbia, Pennsylvania
Tue Jan 15 20:58:27 EST 2019
Although Secrets Silversands rooms are a little outdated and could use some things fixed I gave this a 4 star rating because every restaurant we ate in was delicious, the staff were outstanding and friendly, and the view from our room was amazing! I would probably try another resort when I return to Mexico just for the experience but this one was good and had everything we needed. Plenty of activities and pools to choose from. The beach is nice but had seaweed on the beach which is more mother nature than the resort itself - they did have someone constantly clearing it as it came on the beach. I would definitely recommend the Secrets resorts - reasonable price for all inclusive and clean.

Great Relaxing Vacation
dawnj704, West Chester, Pennsylvania
Tue Jan 15 14:23:06 EST 2019
Enjoyed the entire trip. Was there to strictly R&R. Was wonderful. People at resort were wonderful and very attentive to all needs. Had issues with TV remote and language barrier did not help. Maid service was never the same. But I Loved being here!

Everything at your finger tips and more!
jameslY4564LZ, London
Tue Jan 15 10:29:51 EST 2019
We visited this resort last March for 2 weeks. Each year we go away with 28 people and our friend Lindsay co-ordinates each trip. She tries to accomidate everyone as hard as it can be, however this trip turned out amazing! From the beach front to the evening dining we all enjoyed our time. The entertainment crew was a blast and made sure that everyone felt included, from water sports to excersise the pool side was always fun. Each restaurant offered its own uniqueness and amazing service. Each menu offered was tantalizing to the taste buds and honestly offered something for even the pickiest person. Our room never went with out attention and was always beyond our expectations as far as cleanliness was concerned. There are shuttles to go either to Cancun or Playa del Carmen but I found them to be a little pricey! My suggestion would be to take a taxi from the front lobby to the 7/11 at the highway and take the little transit van that comes along the highway every 2 mins..... save your $60, spend $2 US and go on an adventure! It is safe and a great experience. I honestly recommend this resort and would totally return for my own vacation again.

Adequate All Inclusive Resort
mvhall0,
Tue Jan 15 09:35:54 EST 2019
I was traveling w/ my 2adult daughters over Christmas and New Years. The resort was clean and the staff was amazing and friendly. The room was nice but the lighting in the bedroom was subpar, great in the bathroom though. There were multiple restaurants (Italian, Asian, Mediterranean, French, Mexican) but none were exceptional. In the evening all the bars closed down except one main outdoor one, where the shoe occurred every night. The resort was isolated, about 30 minutes to Cancun or Playa del Carmen and a cab ride was approximately $50 (US) one way. The hotel staff directed you to use specific vendors for excursion and tours. We did feel very safe, as there was security constantly patrolling the grounds and every vehicle had to sign in and out. This as also more of a “couples” resort which was not made clear to us by the travel agent. The beach was. U e but full of seaweed so it was t really swimable water.

relaxing vacation
rjones1850, Saint Louis, Missouri
Mon Jan 14 12:30:10 EST 2019
Service and food was great. Loved our room but it did have a musty smell. We had a partial ocean view and it was wonderful. Beach was fine but large rocks if walking into ocean. This resort is surrounded with jungle so can't really walk anywhere outside of the resort



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe