Cancun

Secrets Playa Mujeres Golf & Spa Resort


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply-see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

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Voted Best Hotel Chain by Apple Vacationers and recipient of the AAA Four Diamond Award, Secrets Playa Mujeres promises all the luxury and impeccable service you have come to expect from Secrets Resorts & Spas. This adults-only (18+) all-suites resort welcomes you to a world of Unlimited-Luxury® where everything is included.

Swim in the sparkling infinity pool, experience snorkeling or kayaking, be pampered in the Secrets Spa by Pevonia, or practice your swing at the adjacent 18-hole Playa Mujeres Golf Course with complimentary greens fees.

Five gourmet a la carte themed restaurants, one buffet restaurant, two grills, and a café with no reservations required, will satisfy every taste. 24-hour dining also allows for late night eats at Seaside Grill, and room service allows for a comfortable night in. Seven fabulous bars and lounges await. Feel like going out? Indulge in Sip, Savor, and See, and enjoy food, drinks, and entertainment at select neighboring resorts!

Find more information about Secrets Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Located in Playa Mujeres, 10 minutes from downtown Cancun and 35 minutes from Cancun International Airport.
Address:



MX
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 2

Free form pool and infinity pool
Golf: NEARBY
Playa Mujeres Golf Course
Complimentary greens fees. Cart fee & prime time play fee for golf before 1:00pm-2:00pm depending on season is not included & does apply. No show/cancel penalty applies.
Holes: 18
Cart Fee: $
Tennis
Number of Courts: 1
Court Fee: $
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Other Sports: Wave runners ($), water polo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Playa Mujeres Golf and Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches andstunning ocean views in a privileged gated community. AMResorts® will now be welcoming small dogs (22 pounds/10 kg or less). This All-Suite resort offers 5 a la carte restaurants, a buffet, a grill, a cafe, and 6 bars and lounges. All 424 suites offer a balcony with sea views. Enjoy on-site shopping and complimentary golf nearby. Beach: Private beaches are available. Check-in: 3:00pm
Check-out: 12:00pm
Year Opened: 2014 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No children under 18 years old are allowed and all suites are non-smoking areas.
ROOM TYPES
PRESIDENTIAL SUITE
Preferred Club amenities including private Preferred Club Lounge with daily continental breakfast. 1 king bed. Oceanfront view and direct access to the beach and furnished terrace . A spacious room with 1744square feet/ 168 meter square.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFFERED JRSTE SWIMOUT OCEAN
One king or two double beds. Ocean view. Full bathroom with rain shower and hydrotub. Private, furnished terrace with direct swim-out access. Preferred club amenities. 602 square feet/ 56 meter square.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFFERED CLUB JUNIORSTE OCEAN
Preferred Club amenities including private Preferred Club Lounge with daily continental breakfast. Ocean view. 602 square feet/ 56 meter square. 1 king bed.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE PARTIAL OCEAN
Full bathroom with hydrotub and rain shower. Partial ocean view. 602 square feet/ 56 meter square. 1 king bed. Balcony or terrace.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFF CLUB MASTER STE OCNFRONT
Preferred Club amenities including private Preferred Club Lounge with daily continental breakfast. 1 king bed. Ocean front. 1162 square feet/ 112 meter square.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFF CLUB MASTER STE OCEAN VW
Preferred Club amenities including private Preferred Club Lounge with daily continental breakfast. 1 king bed. Ocean view. 1162 square feet/ 112 meter square.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFF MASTERSTE PRIVPOOL OCF
Separate bedroom with one king-size bed. 1,162 square feet. Full bathroom with rain shower and hydrotub. Balcony or terrace. Direct access to beach. Private pool. Preferred Club amenities. Living room.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DEAL OF THE DAY NONREFUNDABLE
Other Amenities -
Kitchen
PREFFERED CLUB JRS OCEAN FRONT
Preferred Club amenities including private Preferred Club Lounge with daily continental breakfast. Ocean front. 1 king bed or 2 double beds. 602 square feet/ 56 meter square.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
Full bathroom with hydrotub and rain shower. Ocean view. 602 square feet/ 56 meter square. 1 king bed or 2 double beds. Balcony or terrace.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE GARDEN
Full bathroom with hydrotub and rain shower. Garden view. 602 square feet/ 56 meter square. 1 king bed. Balcony or terrace.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE SWIMOUT
Furnished terrace with swim-out access. 1 king bed or 2 double beds. 602 square feet/56 meter square.
Other Amenities -
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
There are 9 Restaurants at Secrets Playa Mujeres Golf & Spa Resort:
Barefoot Grill - Located poolside with stunning ocean views serving a la carte grilled specialties. Enjoy light lunch specialties in a casual and relaxed outdoor setting. Attire: Casual. Lunch: 12:30pm-6:00pm.
Market Cafe - A buffet specializing in international cuisine, show cooking experience with theme stations. Attire: Breakfast and lunch - Casual; Dinner - Casual Elegance. Breakfast: 7:00am-11:30am; and Lunch: 12:30pm-4:00pm.
El Patio - Savor Mexican a la carte cuisine in a traditional and authentic Mexican ambiance. Attire: Casual Elegance. Dinner 6:00pm-11:00pm
Bordeaux - A la carte fine French cuisine. Attire: Casual Elegance. Dinner 6:00pm-11:00pm
Portofino - Enjoy delectable Italian a la carte cuisine. Wine cellar is available for private dining up to 10 with an excllent selection of fine wine. Attire: Casual Elegance Dinner at 6:00pm-11:00pm.
Coco Cafe Premium - Coffee and Deli Snacks.
Seaside Grill - Located pool-side serving a la carte grilled specialties. Attire: Lunch - Casual; Dinner - Casual Elegance. Lunch 11:30am-5:00pm and Dinner is 6:00pm-11:00pm.
Himitsu - Specializing in a fusion of Pan-Asian cuisine and fine sushi delicacies served a la carte. Sushi delicacies available at sushi bar. Attire: Casual Elegance. Dinner 6:00pm-11:00pm.
Oceana - Located pool-side serving a la carte grilled specialties. Attire: Lunch - Casual; Dinner - Casual Elegance. Breakfast: 8:00am-11am; Lunch: 12:00pm-5:00pm and Dinner: 6:00pm-11:00pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Non-motorized watersports, cooking and cocktail classes, kayaks and hobie cats, Spanish lessons, tennis courts, yoga and fitness classes, and dance lessons.
Nightly Activities & Entertainment:
Live music and nightly entertainment. 7 bars and lounges.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
621 Recommend
621 past Apple Vacationers would recommend Secrets Playa Mujeres Golf & Spa Resort to their friends and family
TripAdvisor Web Reviews
Based on 4711reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Third Visit
lawrencesL2590AS, Airdrie, Canada
Sun Feb 17 14:08:37 EST 2019
We were visiting for my wife's birthday, I must say that the service was over the top. Jose, Hector on the beach were outstanding always making sure we were looked after they set us up with dinner reservations. Jose worked with Leiber in housekeeping and set the room with birthday greetings after a day on the beach. David and Suzie provided excellent service always made sure we had drinks and food when needed. We enjoyed the breakfasts at Oceana Enrique thanks for the wonderful service. The food was excellent and the service at all the venue's outstanding. Jose thanks so much for everything you made the trip a memorable one. Can't wait to see everyone again next year.

Not a resort for Couples
A-M197211625, Edmonton, Canada
Sun Feb 17 13:46:09 EST 2019
We recently stayed at Secrets Playa Mujeres and were very disappointed in our stay. To be fair, when compared with all other resorts available, this one would be a 4/5. However when compared to other adult only, couples oriented resorts this is barely a 2/5. We were in a Junior Suite Garden View, not preferred or vacation club. Pros: No wristbands, no towel cards (good towel availability), no dinner reservations, all a la carte dinners, top shelf liquor available at all bars, room was clean and pest free, housekeeping was very good, mini bar was restocked every day without having to ask, room service box, there are screens on the patio doors, no problem getting a sun chair at any time of day, staff are friendly and helpful, short drive from airport, great beach (clean, almost seaweed free, soft sand), piano bar is nice, have full unlimited access to the Dreams resort next door, the resort is very safe and secure Cons: food is REALLY bad (small servings, poorly prepared, meat often undercooked, desserts are bland with exception of mini key lime pie at cafe), house wine is horrible, spa is outrageously priced even by resort standards, there is a serious shortage of shaded areas, restaurants do not have romantic atmosphere, there is no food in the minibar as well as no wine or spirits, there is nowhere to eat at the beach, upon arrival they will try to get you to commit to a sales pitch for their horribly expensive vacation club, there is music EVERYWHERE and it's often too loud to talk over. Most importantly, the resort staff cater to groups and foster a party atmosphere which makes the resort feel like Spring Break for the 30+ crowd. The resort: it is split into two areas with golf cart service between them. The golf carts are quick and efficient, however it's a 7 minute walk at most and the path is paved and well lit although there are no sidewalks. The only issue with this layout is that you can't just wander by the sports bar to see what's going on and then leave, you can't just walk past the theatre and check it out, it's a dedicated trip. The elevator by our top floor room was "temporarily out of service" for the entire 10 days we were there. This wasn't an issue until the last day when nobody showed up at the appointed time to get our bags and we had to take them down ourselves. Then they didn't get transferred from the residential area of the resort to the main lobby and we had to hunt them down. They arrived just as our transfer showed up. The resort itself is showing signs of wear and tear, chipped tiles, scrapes and dents in walls etc. As for the party atmosphere: we were there for 10 days and were unable to find a place to go to get away from the party. Starting at 11am at the pool and every hour on the hour afterwards there is something going on, often very loudly (could often even be heard at the beach). The pictures of the resort show deck chairs mid pool but in reality this is a stage for the entertainment staff complete with speakers so everyone can hear what is happening. This is a perfect environment for adults suffering from ADHD, but if you actually like your partner and want to spend quality time with them, perhaps engaging in conversation, this is not the resort for you. My boyfriend wore earplugs most days at the pool so he could block out enough noise to read. Restaurants: the tables in most restaurants are so large you can't have a quiet conversation, this again ups the overall noise level. The Seaside Grill has zero atmosphere for evening dining. The lights are very bright and the tables in the main area are so close together you can hear everything people are saying. We were seated and promptly left. We tried having lunch there and the service was terribly slow. At Portofino one night they had accommodated a group of 18-20 by seating the ladies on one side of the restaurant and the men on the other. They were well into the drink and loud and kept traveling back and forth between the tables to visit. Those of us trapped in between couldn't be heard over their noise. The french restaurant is mediocre. We ate room service 3 times to avoid the restaurant fiasco. Room service is fine but nothing special and no worse than the restaurant food. Loungers: there is a policy of no reserving of loungers but everyone does it. If there's a rolled up towel, or no towel, the chair is available. We had no problem finding chairs by the pool or at the beach at any time of the day. However finding a chair with shade was a bigger challenge. During our stay only about 10% of the chairs at the beach had an umbrella. On our last day there they were putting up more. Be aware that only the preferred side of the beach has cabanas / bali beds. The other side has 1 umbrella and 1 table for 4 loungers (where there are umbrellas at all) Also there are a limited number of pool floats which people take first thing in the morning and keep all day like small children hoarding their toys. We did not have a swim out room but we did notice that they are more private than we have seen at other resorts. They do not connect to the main pool and they have hedges to separate them from the pool area or the walkways. This may be the way to go if you want a quiet vacation however then there is no drink service and I'm not sure if you get loungers or just chairs. The spa: it is very overpriced. This is likely because Vacation Club guests get "Leisure Cash" to put towards their spa treatments to bring them back to regular resort pricing. A 50 minute massage should not be over two hundred dollars. The change rooms are lovely. They have a nice waiting lounge with snacks and drinks. The water circuit is nice but it is outdoors, and in full sun. Also, unlike other resorts, there is no attendant to guide you through the process. They basically point you towards the pool and walk away. I got a Deep Pressure massage and Facial. Both were horrible. I think the lady was new. She had 3 massage moves which she kept repeating and the facial was rough. There was no technique to it. I did not leave feeling refreshed or pampered. I also chose not to tip. The cashier noticed and asked why; I told her I didn't enjoy the experience so she had me write down the issue. I got a call from a manager 2 days later offering a free massage which I declined because I wasn't looking for anything free and I didn't want to devote more time to the spa. When we checked out we saw that the facial had been removed from our bill without me asking. That was very nice of them. Heads up about the vacation club sales pitch.... negotiate for more perks than they offer at first, hold out for a day or two and get them to give you more for your valuable vacation time. Or if you don't want to go, tell them you've already done it, they can only approach you once every 4 years. The pitch isn't the worst ever but the cost is tens of thousands of dollars and it takes longer than advertised. The most interesting part is when they explain what you get as a member and you get to see the two tier system that the resort is running. On a side note: This is out of the control of the resort however it may be indicative of the type of clientele they are attracting, the people who were there during our stay were not quality guests. Large group on beach with bluetooth speaker loudly playing music, man chewing tobacco and spitting tobacco juice into the sand, lady who drank half of drink and poured the rest into the pool, people stumbling drunk at dinner, a couple getting the drink server to bring them food by the pool and then not tipping them for the extra service. In general there was very minimal tipping as far as we could see, particularly in the restaurants. It seems that people took "taxes and gratuities included" to mean they didn't have to do anything for the staff who work so hard. Overall, this is a resort for groups and conventions who want to leave their kids at home. This is not a resort for couples.

Fabulous February Getaway
LABsSecrets, Dundas, Canada
Sun Feb 17 02:41:07 EST 2019
Beautiful room, fabulous view of the ocean & pool below. Room kept very clean daily. - Patio: great view, loved outside jacuzzi; Screen doors: slept with the breeze and sound of ocean - Mini Bar filled daily - Beach and Pool side seating/chairs: always options of where to sit any time of day. - Great beach and grounds with plantlife - Food: Exceptional - great paths to walk daily, physical activities - Staff: went above & beyond (Enrique, Monica)

Fun February Getaway!
caseyd2628,
Sat Feb 16 11:34:47 EST 2019
We just returned from a quick 3 night trip to Secrets! We loved the resort. The pool was a little cold but was still so nice. The staff was always very helpful and accommodating. We loved Irvan at the pool! He brought us the best margaritas and snacks by the pool. The food was mostly great! The best part is, if you don’t like something, you can order something else! The only problem we encountered was we paid for king bed ocean view and there weren’t any available when we arrived so we got Garden View double beds. We then had to switch rooms on day 2 which is a pain because we had to re-pack. They did upgrade us to an ocean view swim out room for our troubles but we would’ve preferred to just be in our original room from the beginning (swim out pool was freezing!). All in all we loved our time at Secrets!

Cancun trip.
Safari19794174676,
Fri Feb 15 18:51:42 EST 2019
We had a very good time at this resort. It was a Christmas gift from our kids. The beaches and pools were very well maintained. I am French so I am very picky about the food, all restaurants we tested were great but none top of the line but all were very well served. We loved our breakfast.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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