Cancun

Secrets Maroma Beach Riviera Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

Rated “Best Hotel Chain” by Apple Vacationers 2011-2017.

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury where everything is included.

Pure white sands, crystal-clear waters, and warm tropical breezes promise a perfect paradise, with more than five hundred lush and stunning acres. Situated on the coast of the Yucatán Peninsula, this Unlimited-Luxury haven lies on one of the most pristine beaches in all of Mexico. Secrets Maroma Beach Riviera Cancun offers 412 luxurious guest suites, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, in-suite Jacuzzi for two, complimentary mini-bar, and much more.

Seven ŕ la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club Suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, a pillow menu, upgraded mini-bar service, upgraded bath amenities, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has been recognized by the Rainforest Alliance for participating in a variety of environmentally-friendly practices to promote sustainable tourism efforts and social responsibility. Secrets Maroma Beach Riviera Cancun is Rainforest Aliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Nestled on the coast of the Yucatan Peninsula, Secrets Maroma lies 30 miles south of Cancun, 20 miles from the Cancun International Airport.
Address: KM 306.5 SOLIDARIDAD
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two large meandering pools with swim-up bar. 12 smaller swimming pools in front of the swim-out suites.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Cart Fee: $55 per person
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Ping pong, beach and pool volleyball, bocce ball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach: 500 acres of white sand and crystal clear waters
Total Rooms: 412
Year Opened: 2008 Credit Cards:
HOTEL RESTRICTIONS
Adults only. Oceana Restaurant- Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
JUNIOR SUITE PARTIAL OCVW
624 sq. ft.-King or 2 doubles-Balcony or terrace with partial ocean-view- Bathroom with jacuzzi for two.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
624 sq ft-King or 2 doubles beds-Balcony or terrace with oceanview- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe and slippers- Hairdryer- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF DEALOFTHEDAY NONREFUNDABL
Other Amenities -
JUNIOR SUITE SWIMOUT
624 sq ft- King bed-Terrace with garden view and direct access to pool- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe & slippers- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OCN VIEW PREF CLUB
624 sq. ft.-King or 2 doubles-Terrace with ocean-view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OC FRONT PREF CLUB
624 sq. ft.-King bed-Terrace with oceanfront view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
HONEYMOON SUITE PREF CLUB
1249 sq ft- King or 2 queen beds- Oceanview terrace with private soaking tub- Telescope- Living room with sofabed- Microwave- Bathroom with jacuzzi for two- High speed internet dataport. Preferred Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Secrets Maroma Beach Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Secrets Maroma Beach Riviera Cancun:
Portofino - Enjoy delectable Italian a la carte cuisine. Wine Cellar. Open for dinner only. Outdoor seating available. No reservations required.
Oceana - Situated under a palapa with a beautiful ocean view, serving a la carte seafood specialties in a quiet romantic and seaside setting. Outdoor seating available. No reservations required. There is an additional charge for lobster.
Seaside Grill - Located in the pool area with stunning ocean views, serving a la carte grill specialties. Outdoor seating available. No reservations required.
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialities.Outdoor seating available. Three tepanyaki tables. Open for dinner only. No reservations required.
El Patio - Mexican a la carte cuisine in a traditional authentic ambience. Outdoor seating available. Open for dinner only. No reservations required.
Bordeaux - A la carte Frence cuisine. Outdoor seating available. No reservations required.
World Cafe - International cuisine with a variety of specialty items and classics. Outdoor seating available. Open for breakfast, lunch and dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, tennis, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Live music, dancing and entertainment, theme night parties, weekly mangager's cokcktail party, movies on beach.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5251 Recommend
5251 past Apple Vacationers would recommend Secrets Maroma Beach Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12443reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Perfection in Every Aspect
MELINDA D.
Nov 03 2017
The hotel was absolutely amazing; from the staff friendliness to accomodations to the food and beach. Everything was perfect. The only thing I can say is do not feel pressured to attend the "only 90 minute breakfast" scheme they try to pull. They are trying to sell you on timeshares and it lasts much longer than 90 minutes. We didn't fall for it but we saw others who did. Your vacation time is very limited, spend the time doing what you want to do, the "gifts" for attending are not worth it.
Customer Rating: 

TEST
Highly Recommend!
LOGAN R.
Oct 06 2017
Secrets Maroma was excellent in all ways. Loved everything about it. Very excited to visit again after the completion of all room renovations (even though the old rooms are still great).
Customer Rating: 

TEST
Marmora
WILLIAM C.
Oct 05 2017
The checking was horrible. We waited hours to get a room. The. They gave us a swimout next door to all the construction. Dust, jackhammers, yelling from the workmaen. I had to call and ask for another room. Don't ever book an early flight to this hotel. Then they tried too sell us a "membership" time share. Never again.
Customer Rating: 

TEST
Secrets
PAMELA F.
Aug 31 2017
Having stayed at several other Secrets hotels, we decided to choose this Miramar. Our biggest problem, which we never had at any of the others, is that Apple booked us on a flight arriving at 9:15 a.m. and they did not have a room ready until 3:15. We are aware check in is at 3:00 but we couldn't help when our flight was and I would think that the Secrets Maroma could have accommodated better--the others have to having a room ready to telling us to go eat and then one would be ready. They gave us a pager, but the pager did not work. The girl at the front desk was brief and almost rude. We just kept hearing check in is not until 3:00 --which it was 3:15 before we were shown to our room. We have enjoyed having day 1 be part of our vacation--day 1 this time was a complete aggravation. We were not met with cool washcloths or champagne as we had been at other Secrets in Riveria Maya and then they were offered as we were leaving the front desk area. Our Apple Representative had no idea when our return car to the airport would be, we had to talk with another rep who wasn't there right then. It has always seemed like a well-oiled machine that we have enjoyed for a quick getaway. This was frustration from the beginning--even breakfast was a wait for coffee every day and when asking for cream we were given some flavor kind and we had to wait and ask again. So not even the wait staff seemed up to par. We told them we were there for our anniversary yet no anniversary banner was on the door like others--a little thing but one more lack of attention to detail. The speaker in the bathroom didn't work--always enjoy music as we get ready for the evening. Just not up to what we expect from a Secrets hotel from our other experiences!!!
Customer Rating: 

TEST
Secrets Maroma
DUBBIE D.
Aug 30 2017
It was overall an excellent trip. The only complaints that I have is that the hot water in the room never got hot. The concierge had someone work on it and it work tolerably for one evening, but the next day it again would not get comfortably warm. The other complaint that I have is that service and food at the French Restaurant was terrible. We waited over 30 minutes to be seated. When we finally got seated the waiter was very slow in bringing bread and taking our orders and then other people who came in after us were served their meals at least 10 minutes before us. We had good service at the Italian restaurant and Excellent service at the Japanese Restaurant. Additionally the breakfast buffet was excellent and the service at all bars were excellent. Overall the staff was extremely helpful and friendly. The evening entertainment was okay, but nothing special.
Customer Rating: 

TEST
Lots of sea weeds the beach was disappointed food was good overall you get to little for your money
ZEKMAN S.
Jul 30 2017
Maroma is overrated don't waste your money instead you can stay at secret silversand for lot cheaper
Customer Rating: 

TEST
Secrets Maroma Beach Riviera Cancun
ERIC V.
Jul 23 2017
We would like to first thank our Travel Agent for helping us make a decision. After all there are so many hotels to choose from in this area. There was construction going on but nothing that harmed the comfort of our stay. Check in process was smooth but we got passed off a few times to the internal salesman that were working us to look into a VIP timeshare investment which we did not know until the next day when we agreed to hear them out. I think this is something they wait to do until guests have completed their stay instead of when they first arrived. Other than that we loved the food, the bartenders, service staff, were so happy to help you with anything you needed. After a couple days I started tipping because I can't imagine working in that heat! Our room was beautiful and clean - probably the nicest room I have ever stayed in (so far in my life). We enjoyed the entertainment which we tried to attend nightly if it peaked our interest. The pools were clean and well maintained. The restaurants were far beyond my expectations of what an all inclusive resort offered. It felt like you were in a different place in each restaurant. The only thing we neglected was packing my husband PANTS for them so we had to sit outside due to dress code. Our flights were smooth nothing out of the ordinary. The transports were great in taking us to and from where we needed to go and got there safe. All in all we loved the resort and our stay at the Secrets Maroma.
Customer Rating: 

TEST
Secrets
CHRISTINA C.
Jun 30 2017
Did not like the Sales pitch that you forced into receiving right at check in. They should ask you if you would like it first.
Customer Rating: 

TEST
JASON S.
Jun 19 2017
Very frustrating that Apple insisted on picking up us 4 hours before our scheduled departure and refused to pick up us later. Also frustrating that the resort was fixing the roof right above our room for three of our six days and we as very loud and disturbing.
Customer Rating: 

TEST
Can't be beaten..
KENNETH H.
Jun 10 2017
Ok, listen to me because, I know now the best of Secrets with only a couple of small negatives which really didn't matter. From the minute you walk on the property, you are treated special and everyone just goes out of their way. We were a young couple in our 30's and wanted a resort that had no kids or college crap...(although I do love kids and like to day drink into the night) its just nice to have the more calm laid back environment of this adult all inclusive. I chose not to upgrade my room from partial ocean view knowing I would have a front row seat of the ocean all day lol..lounging around with my wife getting drinks and food brought to us on the beach...never had that kind of service before. Everyone we met were friendly and of course happy...except for the loser that wanted some american music played at the bar one night because he was a stupid hillbilly who somehow was granted access to secrets...stay in alabama....or tennessee if you want to hear journey..you know who you are ...ok that was the only negative of the trip..Listen to the warnings of the other reviews because its true you are bombarded with the opportunity to join the vacation club at secrets...only 90 min...lol..i talked to a couple who said it took 3-4 hours and they harassed you to the very end just to get a romantic dinner for two for free...I mean I would love to do it if I was loaded and could afford 8 vacations a year otherwise...waste of time and I am soo glad I lied to my initial concierge guy about going like he lied to me about no pressure 90 min experience....just don't do it...The resort has all you need in a week and we only went on 1 excursion to xplor....the zip line and jeep and cenote experience which I totally suggest...otherwise just stay at the resort and enjoy all it has to offer...its awesome and we are scared to actually venture to any other resort that is not secrets ...we might try but to tell you the truth, I just don't know if it gets better..I really have nothing negative to say other than that loser comment but I imagine there is always a loser who doesn't belong everywhere you go...so other than the initial sales pressure...loved this trip...better than any vacation i have been on from the 8 cruises and multiple beach experiences in my life....do this one and you won't regret it. Our video will be up soon on you tube.. check under secrets maroma....ken/eva
Customer Rating: 

TEST
Excellent Resort!
RAYMOND H.
May 23 2017
Treated like royalty :) Definitely going back next year.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Perfection!
Faye R, Northbrook, Illinois, United States
Sun Nov 12 14:44:33 EST 2017
Our second stay at this beautiful delightful resort did not disappoint. Our swim-up room, most attentive concierge Roberto, delicious, enticing food, surroundings, friendly, wonderful staff all contributed to another luxurious, heavenly stay. This is not your typical "all-inclusive". The staff strives to make it feel very personal - they could not be more attentive. The beach is beautiful - nothing is lacking. We found the "wildlife" (coatimundis, iguana, birds) amusing and exciting, and the grounds are simply beautiful and immaculate. We not only highly recommend this resort, but we will be back again in a few months!

A most amazing vacation!
Emily A, East Tawas, Michigan
Sun Nov 12 13:53:51 EST 2017
My husband I spent one week at SMB in an ocean view junior suite (building 24, 4th floor - newly renovated and great view). I had read many reviews and so had high expectations, but we were still blown away by the beauty of the resort, over the top service and the wide variety of things to do. We were greeted at check in with a cool towel and a glass of champagne and the excellence continued from there. The staff went out of their way to be friendly and always make sure you had everything you needed. We enjoyed every restaurant we went to and feel the food was fresh, unique and delicious. Portofino was our favorite place for dinner and make sure to try the Sexy Frog frozen drinks....I already miss those!!! Each restaurant had an extensive menu and we never had a bad meal or even an average one...it was all outstanding. You could eat inside or out and we did not find the mosquitos to be an issue as long as we wore a tiny amount of bug spray. The entertainment team did a fabulous job with all of the activities and shows. We loved the shows in the theater and all of the sporting activities we participated in. Marco and Ricardo knew my husband by name by the end of the week and did a fabulous job keeping everything fun. Lucy led my yoga class and was so fun and friendly. You could be as active or laid back as you chose. The beach was amazing and you can walk a long ways each way which I enjoyed. The water was warm and I miss my daily swims. We found it to be quiet and relaxing and when we wanted a more lively atmosphere we went to the pool. We had no problems finding chairs to lounge in...they have so many options. The servers were so attentive and quick to bring you whatever you needed. The grounds were beautiful and well cared for and we felt safe and secure at the resort. We can't wait to go back. It was our best, most relaxing trip ever!!!

Food ok, spa terrible
Becky F,
Sun Nov 12 05:33:16 EST 2017
The room was great, service great but food was ok. We have stayed many times in this area and was hoping for a little better. The grounds at this resort are the best. This is the first time I have been bitten alive by mosquitoes. I have about 100 bites on my calves and feet, this is the first time we have gone in November. I have had better food at cheaper resorts. So I love spa's, this was by far the worst. First their hydrotherapy pools are outside....really....there were dead bugs floating all over water. The different pools were a joke. They rush you through each section, basically it's over before you know it. When you pay $230 for a massage one would hope to enjoy the experience. The massage was OK but the massage therapist tries to up sell you some muscle tension oil for an additional fee of $21 dollars. Personally it's very unprofessional to do that. Also their $200 resort credit was a flipping joke. Basically if they could improve their spa and food it would be an amazing place. Watch out for vacation club people. If you don't mind a bigger resort then try Imperial Valentin they have no vacation clubs and amazing restaurants. If you love spa's then go to LaBlanc . If you love resort credits for excursions and good food and pools go to Moon Palace, but it does have a terrible beach. Basically I was hoping for Secrets Maroma to be better than it was.

Nine days in Paradise
ExpatJim, Rockwall, Texas
Sun Nov 12 03:48:26 EST 2017
We stayed in a swim out suite in a renovated building (24) and found the room to be well appointed and conveniently located to access the pool and restaurants. Our favorite restaurants were Portofino, Bordeaux and the Japanese restaurant. A special thank you to Pedro and the Maitre De at Portofino for our fantastic private dinner in the wine cellar. The beach is beautiful and we had no issues with seaweed as reported in other reviews. The nightly entertainment is varied and fun with the highlights being the fire show and Beatles show. The age of guests at Maroma was predominantly 40 plus with a spattering of 30 somethings enjoying their Honeymoons. We have already decided to return in the early summer to see the whale sharks and enjoy the incredible hospitality of the staff that makes staying at this location a pleasure.

Our sorority group
Marie P, Norristown, Pennsylvania
Sat Nov 11 14:36:38 EST 2017
The staff one day for lunch cooked on the patio area of the main breakfast area and it was fabulous. Fresh seafood cooked right at our table and it was delicious. The specialty dining restaurants were great.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe