Cancun

Secrets Maroma Beach Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury where everything is included.

Pure white sands, crystal-clear waters, and warm tropical breezes promise a perfect paradise, with more than five hundred lush and stunning acres. Situated on the coast of the Yucatn Peninsula, this Unlimited-Luxury haven lies on one of the most pristine beaches in all of Mexico. Secrets Maroma Beach Riviera Cancun offers 412 luxurious guest suites, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, in-suite Jacuzzi for two, complimentary mini-bar, and much more.

Seven la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club Suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, a pillow menu, upgraded mini-bar service, upgraded bath amenities, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has been recognized by the Rainforest Alliance for participating in a variety of environmentally-friendly practices to promote sustainable tourism efforts and social responsibility. Secrets Maroma Beach Riviera Cancun is Rainforest Aliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.

Find more information about Secrets Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Nestled on the coast of the Yucatan Peninsula, Secrets Maroma lies 30 miles south of Cancun, 20 miles from the Cancun International Airport.
Address: KM 306.5 SOLIDARIDAD
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two large meandering pools with swim-up bar. 12 smaller swimming pools in front of the swim-out suites.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Cart Fee: $55 per person
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Ping pong, beach and pool volleyball, bocce ball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach: 500 acres of white sand and crystal clear waters
Total Rooms: 412
Year Opened: 2008 Credit Cards:
HOTEL RESTRICTIONS
Adults only. Oceana Restaurant- Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
JUNIOR STE OC FRONT PREF CLUB
624 sq. ft.-King bed-Terrace with oceanfront view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
HONEYMOON SUITE PREF CLUB
1249 sq ft- King or 2 queen beds- Oceanview terrace with private soaking tub- Telescope- Living room with sofabed- Microwave- Bathroom with jacuzzi for two- High speed internet dataport. Preferred Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCVW
624 sq. ft.-King or 2 doubles-Balcony or terrace with partial ocean-view- Bathroom with jacuzzi for two.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF DEALOFTHEDAY NONREFUNDABL
Other Amenities -
JUNIOR SUITE SWIMOUT
624 sq ft- King bed-Terrace with garden view and direct access to pool- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe & slippers- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OCN VIEW PREF CLUB
624 sq. ft.-King or 2 doubles-Terrace with ocean-view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Secrets Maroma Beach Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Secrets Maroma Beach Riviera Cancun:
World Cafe - International cuisine with a variety of specialty items and classics. Outdoor seating available. Open for breakfast, lunch and dinner.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine Cellar. Open for dinner only. Outdoor seating available. No reservations required.
Oceana - Situated under a palapa with a beautiful ocean view, serving a la carte seafood specialties in a quiet romantic and seaside setting. Outdoor seating available. No reservations required. There is an additional charge for lobster.
Seaside Grill - Located in the pool area with stunning ocean views, serving a la carte grill specialties. Outdoor seating available. No reservations required.
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialities.Outdoor seating available. Three tepanyaki tables. Open for dinner only. No reservations required.
El Patio - Mexican a la carte cuisine in a traditional authentic ambience. Outdoor seating available. Open for dinner only. No reservations required.
Bordeaux - A la carte Frence cuisine. Outdoor seating available. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, tennis, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Live music, dancing and entertainment, theme night parties, weekly mangager's cokcktail party, movies on beach.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5251 Recommend
5251 past Apple Vacationers would recommend Secrets Maroma Beach Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13245reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great time at Secrets Maroma
GEORGE D.
Apr 17 2018
We had an excellent time at SMB. The staff was fantastic, always smiling and acknowledging you no matter what part of the resort you were at or what time of day/night it was. The food was superb, especially at our favorite Italian restaurant. We ate there 3 times! The pool area was immaculate. Never had a problem with towels, chairs or floats. One big disappointment was the seaweed in the water and on the beach. The beach crew did their best trying to keep up with it. Not Secrets fault, they did everything in their power to make the beach clean. Overall experience was fantastic and we will return!
Customer Rating: 

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Check in and check out
CHRISTOPHER G.
Apr 16 2018
When we went to check in we were told to wait for our room and it wouldn't take long. So went wandered still wearing clothes appropriate for Cleveland, Ohio. Over four hours later after being persistent we were getting a room. The stay was for 6 days 5 nights but the 6th night meant getting out of bed at 5:30 am to rush back to the airport for a 10:10 flight. this is not a day.
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Great resort but a little oddities
RACHEL P.
Apr 10 2018
Prior to us arriving at Secrets Maroma we had no idea that the resort was a non smoking resort with only a few designated areas where you were allowed to smoke. As my boyfriend is a smoker this was a very unpleasant surprise. As he adequately stated, vacation is NOT the time to go cold turkey. I appreciated the atmosphere it created and understand why they like to keep the smoking areas to a minimum but it would have been nice to know about this prior to check in when you have to sign an agreement. Every other resort we have stayed at has allowed smoking on the balconies (multiple owned by AM resorts). The other complaint we had was the coffee situation. This resort seems to cater to its Italian clientele which was reflected in the fact that there were not coffee machines in the room but espresso. This would not have been too bad for us except there were only three pods, one being decafe. The first day we were asked if we would like additional and we told them yes but only received one extra pod on only one of our days. The one time we ordered breakfast in the room we asked for coffee and they also forgot to bring that. So needless to say it was a double whammy for the boyfriend going nicotine-less and caffeine-less. Mornings were rough. The beach however was fantastic as was the grounds and the food.
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HEIDI S.
Feb 12 2018
Payed for upgraded room didnt get what I payed for
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Hotel review
JAMES W.
Feb 10 2018
The Italian restaurant had the best flavor. Amazing! All of the rest was just ok. Some of the food just seemed flavorless where it seemed like it should be amazing. Steak house steak was just ok. Dessert was always good. Was happy they had gluten free options, even in desserts. The overall experience though was amazing!
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JAMES S.
Jan 26 2018
Best vacationa ever!
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Our return to Secrets Maroma
DANIEL M.
Jan 18 2018
Briefly three items will keep us from returning to this hotel: 1. On arrival, immediately upon arrival the VIP staff, whisked us away to talk. We thought they were with Apple, but about 5 minutes in, we realized this was a move to have us purchase lodging at the hotel as a time share or? it was not easy to get away, the individual begging us to say we would come to a talk. This hassle wasted our time, under the pretense of being welcomed by the hotel. 2. Our room was to have an ocean view, but instead had a large building between us and the water. My wife and I came here for the second time for our anniversary, because the first time, all was as told to us. We had to wait a day, inconvenienced packing and unpacking to move to an appropriate room. Most importantly, both rooms had balconies, but the cushions in both rooms were moldy. We photographed the mold, and gave it to the checkout clerk when we left. Shortly after telling the clerk and showing her the photos, she sought us out, and gave us an upgrade, but we had to sign a document that there would be no discussion about the mold. We had pointed out that the mold was a health problem. 3. Often the maid service was late in the day, and at least twice, towel not left, had to be requested later. Both the facilities were well worn, and the help seemed slower to right problems. I asked to put a medical ice pack in a hotel freezer, but was told it could not be done. (I travel the world, and have never been refused this critical need). Instead, I received a cooler in our room that I had to get filled with ice. It arrived two days after the request.
Customer Rating: 

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Secrets Maroma
IVOR D.
Dec 21 2017
Secrets Maroma advertises itself as ultimate luxury. We think it comes up short in that regard. We had hot water issues every day which was never completely fixed. Quality of food was excellent, however, one could not find lobster, NT strip steak, or other upscale menu items. I requested a drink of Patron Tequila and was told that would be an extra $11. Is all inclusive fake advertising? If it is on the bar it should be included at no extra cost. You can advertise ultimate luxury but in the end you must earn it. If I am looking for upscale all inclusive resorts in the future I would return to Iberostar Grand Resorts instead of Secrets
Customer Rating: 

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Secrets Maroma Beach
JUSTIN K.
Nov 26 2017
What an amazing experience, my girlfriend and I loved it! We stayed 7 days and the service and quality of the resort was top notch! We will be coming back here next year for sure! If you're looking for a relaxing time and a beautiful beach view with a significant other. There is no better place to be.
Customer Rating: 

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A restful stay
TIMOTHY H.
Nov 15 2017
Housekeeping was exceptional. Activities staff were excellent. Mostly no reservations at restaurants was good. Food was iffy. Sometimes it was excellent; other times it was just OK. My only caution is to NOT go to the time-share presentation--regardless of what they offer. Their 90 min presentation is really about 2.5 hours and they will not take "no" for an answer.
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Perfection in Every Aspect
MELINDA D.
Nov 03 2017
The hotel was absolutely amazing; from the staff friendliness to accomodations to the food and beach. Everything was perfect. The only thing I can say is do not feel pressured to attend the "only 90 minute breakfast" scheme they try to pull. They are trying to sell you on timeshares and it lasts much longer than 90 minutes. We didn't fall for it but we saw others who did. Your vacation time is very limited, spend the time doing what you want to do, the "gifts" for attending are not worth it.
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TripAdvisor Traveller Reviews
Best Caribian experience
mseppy1223, West Berlin, New Jersey
Wed Apr 25 18:13:27 EDT 2018
The resort was Beautiful, clean, the rooms were modern and spacious, set up perfectly. Great view of the ocean. The restaurant choices where great and everything we ate was delicious. The entertainment was great. The staff was very friendly and couldn't do enough for us. I can't wait to return in the near future.

Incredible Place
eyedoc12, Swansea, Illinois
Wed Apr 25 13:36:02 EDT 2018
You will not find a resort in Mexico, or maybe anywhere, that excels in guest relations and warm hospitality, like Secrets Maroma Beach. We read the reviews, heard the compliments, watched the YouTube videos, and it exceeded our expectations. I'm not an easy person to impress, and I was blown away by the people, the atmosphere, the beauty and the absolute warmth that you felt from the minute you stepped off that shuttle. They said,

Another Awesome Secrets trip!!
stacey f, Houston, Texas
Wed Apr 25 13:06:43 EDT 2018
This was a beautiful resort with lovely grounds. I opted for one of the cheaper rooms. It was a junior suite with a partial ocean view. I requested a king bed since it was our anniversary and didn't want the 2 queen bed option. As usual we were approached after check in by the time share/vacation club sales people. I don't enjoy this. It is uncomfortable to have to shut them down right away. We have been through the spiel at the other 3 Secrets Resorts we have stayed at. We take 1 trip a year so the vacation club would not be useful to us and I have heard absolute nightmares if you attend the "90 minute" meeting. In fact, while we were there we saw several couples engaging in the meetings. They didn't look unhappy but we are there a short time and don't want to spend half a day doing this. Now back to the resort....Our room was awesome!! So comfortable and spacious. Humongous tub and nice shower. A sitting area inside as well as table, chairs and built in bench with cushions outside. I spent every morning out there on that bench watching the sun come up. My husband usually gets up about 30-60 minutes behind me and it works perfectly for me to be able to go outside and enjoy the sounds and views. One bad thing....the bed was too hard for me :-( It may be good for some, but I need a little more cushion. Oh the sensor that goes on when you near the step....We put a pillow over after the first night. My husband went to go to the bathroom and it turned on, and he was on the other side of the bed!! I can't say enough about the grounds. Everything looked well maintained. Pools were nice. There were plenty of places to sit in the shade or sun. Spaces near the pool filled up pretty early, but further from the pool there were places to sit. We spent two mornings sitting on the beach. Which was a bit windy. We would eventually move towards the pool and find a place. I spotted some perfect chairs by the pool that faced the beach and decided I would snag those the next morning. We did and we spent the day there. It was perfect!! The food was good at the restaurants. My husband seemed to enjoy his food. I am a little more picky and thought it was ok, not great. We did not go to the Asian or French restaurant. I really liked the buffets at breakfast and lunch. There is so much to choose from. We are not big drinkers. We had some Pina Coladas, Dirty Monkeys and Miami Vices. They were all good. The service was top notch. They try very hard to please their guests. Everyone was friendly and helpful. One morning my husband went to the Gym and I was sitting outside reading and a young girl sat down and started talking to me. Her name was Alina. She probably sat there for 30 minutes. She was part of the entertainment team. She was very friendly and I enjoyed our conversation. The next day I saw a man who was alone get approached by a young man and they talked for about 30 minutes. I don't know if that is part of their job but it was a nice touch for some who may be alone. Lastly, we traveled at a time when safety was questionable. We did not go on any excursions, and that was on purpose. We felt safe in the resort. When we returned home there was news of men on jet skis firing onto the beach in the Cancun Hotel Zone. Scary. Mexico is a beautiful place, however, if they don't make it safer, people will stop traveling there.

Not the quiet retreat it once was....but, still a great spot.
cruisinkim, Delaware
Wed Apr 25 09:30:29 EDT 2018
Here's the thing, this place is still the high-end, adult resort that it advertises but, it's not the quiet retreat it once was. They had a foam party one afternoon that was an absolute drunk fest. It caused already drunk adults to act like they were at a Spring Break resort. It does not belong here. Go to a lower end resort for the party vibe. I come to this sort of resort for an upscale, classy, casual vibe. With that said, they must inforce a dress code at Dinner. I witnessed two men wearing t-shirts, jersey shorts and shower shoes next to me at Oceana one night. Every other man in the restaurant had on a collar shirt and either nice shorts or slacks. The very next morning, I watch as a man in a t-shirt and shorts get turned away from the World Café (to sit outside) for Breakfast, because he was in gym clothes, and the shirt didn't have a full sleeve. They must have some sort of consistency for this level of resort. And lastly, there were many corporate groups here during our stay. I really don't have a complaint to large groups, as I often travel in them, and get it. But, I don't appreciate the resort allowing 4-5 tables of 10 guests in the restaurants all at a 7pm sitting. It allowed for 2 tables for regular paying guests, and over an hour wait. It just doesn't seem fair to the rest of the resort. Having them sit in smaller tables, or have them all eat as a group function, would make more sense at a resort to full capacity. Everything else was pretty good. New renovations on the rooms are nice, although the air conditioning didn't work great. I always enjoy all the small touches, small bites around the pool, cold towels, popsicle cart, etc. The new pizza station and set up at the barefoot grill is also really nice. Food for lunch was delicious all around. Nice to see many familiar faces on the property from my past visits. Shout out to Marco, Claudia and Paola at the pool for their great service and hospitality.

Disappointed
,
Wed Apr 25 04:49:07 EDT 2018
Currently staying here, have stayed at other Secrets previously and at many AI’s in the past. This hotel is fine but nothing special in my opinion. The staff is friendly and accommodating for the most part, but the service is often slow. The food is not up to par with other AI’s I’ve stayed at. The pools are very small, too small. The beach is the best part of the resort. Nothing major wrong just enough little things everyday to disappoint.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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