Cancun

Secrets Maroma Beach Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Adults-Only Resort, 2016
Crystal Award Winner: Best Destination, 2015-2016
Crystal Award Winner: Best Hotel Chain, 2011-2016
AAA Five Diamond Award Winning Resort

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury where everything is included.

Pure white sands, crystal-clear waters, and warm tropical breezes promise a perfect paradise, with more than five hundred lush and stunning acres. Situated on the coast of the Yucatn Peninsula, this Unlimited-Luxury haven lies on one of the most pristine beaches in all of Mexico. Secrets Maroma Beach Riviera Cancun offers 412 luxurious guest suites, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, in-suite Jacuzzi for two, complimentary mini-bar, and much more.

Seven la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club Suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, a pillow menu, upgraded mini-bar service, upgraded bath amenities, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has been recognized by the Rainforest Alliance for participating in a variety of environmentally-friendly practices to promote sustainable tourism efforts and social responsibility. Secrets Maroma Beach Riviera Cancun is Rainforest Aliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Nestled on the coast of the Yucatan Peninsula, Secrets Maroma lies 30 miles south of Cancun, 20 miles from the Cancun International Airport.
Address: KM 306.5 SOLIDARIDAD
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two large meandering pools with swim-up bar. 12 smaller swimming pools in front of the swim-out suites.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Cart Fee: $55 per person
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Ping pong, beach and pool volleyball, bocce ball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach: 500 acres of white sand and crystal clear waters
Total Rooms: 412
Year Opened: 2008 Credit Cards:
HOTEL RESTRICTIONS
Adults only. Oceana Restaurant- Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
JUNIOR SUITE SWIMOUT
624 sq ft- King bed-Terrace with garden view and direct access to pool- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe & slippers- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OCN VIEW PREF CLUB
624 sq. ft.-King or 2 doubles-Terrace with ocean-view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OC FRONT PREF CLUB
624 sq. ft.-King bed-Terrace with oceanfront view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
HONEYMOON SUITE PREF CLUB
1249 sq ft- King or 2 queen beds- Oceanview terrace with private soaking tub- Telescope- Living room with sofabed- Microwave- Bathroom with jacuzzi for two- High speed internet dataport. Preferred Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCVW
624 sq. ft.-King or 2 doubles-Balcony or terrace with partial ocean-view- Bathroom with jacuzzi for two.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
624 sq ft-King or 2 doubles beds-Balcony or terrace with oceanview- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe and slippers- Hairdryer- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF DEALOFTHEDAY NONREFUNDABL
Other Amenities -
DINING
Secrets Maroma Beach Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Secrets Maroma Beach Riviera Cancun:
Seaside Grill - Located in the pool area with stunning ocean views, serving a la carte grill specialties. Outdoor seating available. No reservations required.
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialities.Outdoor seating available. Three tepanyaki tables. Open for dinner only. No reservations required.
El Patio - Mexican a la carte cuisine in a traditional authentic ambience. Outdoor seating available. Open for dinner only. No reservations required.
Bordeaux - A la carte Frence cuisine. Outdoor seating available. No reservations required.
World Cafe - International cuisine with a variety of specialty items and classics. Outdoor seating available. Open for breakfast, lunch and dinner.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine Cellar. Open for dinner only. Outdoor seating available. No reservations required.
Oceana - Situated under a palapa with a beautiful ocean view, serving a la carte seafood specialties in a quiet romantic and seaside setting. Outdoor seating available. No reservations required. There is an additional charge for lobster.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, tennis, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Live music, dancing and entertainment, theme night parties, weekly mangager's cokcktail party, movies on beach.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5251 Recommend
5251 past Apple Vacationers would recommend Secrets Maroma Beach Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11977reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Anniversary Trip
lakes25, NY
Wed Aug 16 10:12:01 EDT 2017
My wife and I recently stayed at Secrets Maroma for a short 10 year anniversary trip. We stayed 3 nights. I read a ton of reviews here and elsewhere prior to our stay so I feel it's only right that I add my thoughts. I think the grounds, beach, food and rooms are wonderful. I think for the most part the staff does a great job. I will say I was just slightly disappointed on a few occasions during our short stay. I read countless reviews of the helpful staff so my expectations were probably very high. We arrived early and as Preferred Club status we were taken by golf cart to the private area to check in as I read in many different reviews. After we went through the check in procedure we were quickly handed off to someone at the "vacation desk" which is where I assumed the 'timeshare pitch' that I read so much about would take place. It was a very weird situation that I could not even understand what he was trying to sell and/or give my wife and I. I ended up ending the conversation very abruptly and walking out of the Preferred Club lounge. No one said goodbye, explained anything further, showed us where we could go, gave us a map, etc. We walked out of a door and continued walking in circles asking random people to help us. We finally found a place on the beach and had a drink due to all the stress and confusion. At 3pm when our room was supposed to be ready we could not find the concierge to assist us with getting our keys. We walked around, found someone and waited in the hallway. We waited and were given the keys by someone in housekeeping. Then after we found our room and went inside we had someone knock on the door and say they were the concierge from another building and our concierge was off that day. No problem but I could have been handled differently. Keep in mind we were staying in a Preferred Club room. I will say that several times I had to set up an umbrella or go get a drink because the staff was not around in the pool area. They work hard and were probably busy but being a five star resort and reading all of the reviews claiming you never raise a finger probably left me with unrealistic expectations. Also in the restaurants they asked us several times if we were celebrating anything and we said yes our anniversary. It was only once that we received dessert with Happy Anniversary written on it to celebrate the event. Now please understand that the examples I mentioned are very minor but we just had an overall sense of not being a priority at the resort. Again, I don't want this review to take away from the beauty of the resort. Maybe if we stayed a little longer all of these minor incidents would have been forgotten but in a short trip those little issues really stood out. I would recommend the resort to family and friends because the place is beautiful and the food and drinks are amazing. Anyone reading this that booked a stay or deciding to book a stay please don't let my review deter you. You will have an amazing time I just thought I would explain my recent stay in hopes of keeping someones expectations in check.

Amazing Hotel but beware of the Sales Pitch
Abby W, Philadelphia, Pennsylvania
Wed Aug 16 08:37:12 EDT 2017
I am still giving the hotel five stars because I feel it was absolutely incredible but I would be remiss to write a review of my stay and not warn others about the immoral and near disgusting experience we had with the Unlimited Vacation Club Staff. Hotel: Landscaping and grounds were beautiful, rooms were immaculate, pool was amazing and beach was better. What really made this hotel was the Staff. I've stayed at many hotels in Mexico and the staff is always friendly but here I felt they went above and beyond for hotel guests. They help you find chairs on the beach and lay your towels out, they bring you food on the beach (that was a first), they provide pleasant conversation, and during the rainy days they did everything in their power to provide entertainment. Really top notch. The Spa, THE SPA!! Amazing. My favorite things were; Japanese restaurant (we didn't get a chance to try Hibachi but just did the regular restaurant for two nights), The covered walkway from your room to the lobby if it's raining, the omelet station, and the SPA!! And of course the beautiful beach!! The beach chairs were also incredible, I fell asleep at least twice. Now for the warning. We listened to the pitch to get $300 to the spa (our choice) and based on the conversation ended up purchasing. We wanted more time to think but they kept denying that request so we just did it (our error). As time went on and I did more research, they lied about everything. What we thought we bought and what we actually bought were two entirely different things. We went back to the sales office on our last day to cancel (by contract you signed you have 5 days to get FULL REFUND). Most of the staff was very pleasant and our sales representative was not upset at all. But of course, they bring in 4 other people to try and convince you to not return the package. I didn't have a problem with any of them except BARRY, an Apple Leisure Group Representative. Barry was so rude and first tried to tell me they activated something on our behalf and it's $1,400 and that can't be returned. Then he tried to convince me we can't cancel because there was one sheet of paper (not part of the contract) that we signed saying that, although your contract and member services says you can. Then this joker tried to tell me "they were just a sales office" and I couldn't cancel there (your contract CLEARLY says sales office). He was rude, condescending, and a snake. NEVER engage with him. My recommendation is take time to think about it, it's definitely beneficial to heavy travelers but not to the occasional resort goer. BARRY FROM MICHIGAN-you're unethical and miserable to work with. The rest of the staff and the girls who actually cancelled our contract in FULL were pleasant and not pushy at all.

Honeymoon
Annah W, North Platte, Nebraska
Tue Aug 15 19:38:51 EDT 2017
We stayed here for our honeymoon for 6 nights. Hotel was beautifully decorated and landscaped. We enjoyed the variety of restaurants however the food quality could be improved some. For an all inclusive the food was better than prior ones I have stayed at so I'm guessing that is to be expected. We enjoyed having the daily Sundial newsletter with activity and event times. We had the app on our phone as well and would suggest that if you change the location of something or if it is canceled you send an update on the app. There was to be a fresh seafood market on central beach at noon and we made a point to be there for that and it wasn't there. We had to track down a staff member to find out they had moved it because they thought it was too windy on the beach that day. Overall though those were minor things and we thouroughly enjoyed our stay. The staff was excellent at taking care of you and was very friendly. We would definitely stay again!

Perfect Honeymoon
Lauren T,
Tue Aug 15 02:13:12 EDT 2017
We stayed here for two weeks and had the most perfect honeymoon ever. The rooms are lovely, especially those which have been recently upgraded (request this!) and the mini bar and room service was fab. The concierge in each block is a great touch and ours went out of her way to help. The food is out of this world- our favourites were the French and Mexican- some of the best food we have ever had (and my husband is a head chef). The service makes this resort it is the best we have ever experienced, tips aren't expected but are really gratefully received, the lobby will give you one dollar bills for change. Pool and entertainment staff are fantastic- you can get a bed as late as you want as people aren't really allowed to reserve, however first thing in the morning people tend to and I wish they would take their stuff off. Beach is lovely and I would definitely recommend the cabana renting. Pool service around the pool is excellent- drinks offering is fab- make sure you ask for premium spirits, it's no extra charge. Spa is lovely- expensive but worth it- make sure you haggle and get their best price. We felt like celebrities our whole stay- it is magical- amazing! Would go back in a heartbeat 💕💕 thank you so much to everyone.

Honeymoon
Mr_Mrs_Sohal,
Mon Aug 14 14:00:20 EDT 2017
We stayed at Secrets Maroma for our Honeymoon. From the beginning of our arrival up until the very end, we were completely spoilt and provided with the best service. Our concierge was very friendly, gave us extra's on his own accord and checked on us to make sure everything was ok at all times. If you are lucky enough to have Roger as your concierge then I am sure you will be overly happy! The service provided by all employees was the best and all were so friendly. The entire resort was kept immaculate and the atmosphere was perfect. The food in all restaurants were delicious with lots to choose from. We could not recommend this resort enough, we had the most perfect honeymoon thanks to Secrets Maroma.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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