Cancun

Secrets Maroma Beach Riviera Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury where everything is included.

Pure white sands, crystal-clear waters, and warm tropical breezes promise a perfect paradise, with more than five hundred lush and stunning acres. Situated on the coast of the Yucatán Peninsula, this Unlimited-Luxury haven lies on one of the most pristine beaches in all of Mexico. Secrets Maroma Beach Riviera Cancun offers 412 luxurious guest suites, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, in-suite Jacuzzi for two, complimentary mini-bar, and much more.

Seven ŕ la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club Suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, a pillow menu, upgraded mini-bar service, upgraded bath amenities, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has been recognized by the Rainforest Alliance for participating in a variety of environmentally-friendly practices to promote sustainable tourism efforts and social responsibility. Secrets Maroma Beach Riviera Cancun is Rainforest Aliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.

Find more information about Secrets Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Nestled on the coast of the Yucatan Peninsula, Secrets Maroma lies 30 miles south of Cancun, 20 miles from the Cancun International Airport.
Address: KM 306.5 SOLIDARIDAD
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two large meandering pools with swim-up bar. 12 smaller swimming pools in front of the swim-out suites.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Cart Fee: $55 per person
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Ping pong, beach and pool volleyball, bocce ball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach: 500 acres of white sand and crystal clear waters
Total Rooms: 412
Year Opened: 2008 Credit Cards:
HOTEL RESTRICTIONS
Adults only. Oceana Restaurant- Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREF DEALOFTHEDAY NONREFUNDABL
Other Amenities -
JUNIOR SUITE SWIMOUT
624 sq ft- King bed-Terrace with garden view and direct access to pool- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe & slippers- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OCN VIEW PREF CLUB
624 sq. ft.-King or 2 doubles-Terrace with ocean-view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OC FRONT PREF CLUB
624 sq. ft.-King bed-Terrace with oceanfront view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
HONEYMOON SUITE PREF CLUB
1249 sq ft- King or 2 queen beds- Oceanview terrace with private soaking tub- Telescope- Living room with sofabed- Microwave- Bathroom with jacuzzi for two- High speed internet dataport. Preferred Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCVW
624 sq. ft.-King or 2 doubles-Balcony or terrace with partial ocean-view- Bathroom with jacuzzi for two.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Secrets Maroma Beach Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Secrets Maroma Beach Riviera Cancun:
Seaside Grill - Located in the pool area with stunning ocean views, serving a la carte grill specialties. Outdoor seating available. No reservations required.
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialities.Outdoor seating available. Three tepanyaki tables. Open for dinner only. No reservations required.
El Patio - Mexican a la carte cuisine in a traditional authentic ambience. Outdoor seating available. Open for dinner only. No reservations required.
Bordeaux - A la carte Frence cuisine. Outdoor seating available. No reservations required.
World Cafe - International cuisine with a variety of specialty items and classics. Outdoor seating available. Open for breakfast, lunch and dinner.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine Cellar. Open for dinner only. Outdoor seating available. No reservations required.
Oceana - Situated under a palapa with a beautiful ocean view, serving a la carte seafood specialties in a quiet romantic and seaside setting. Outdoor seating available. No reservations required. There is an additional charge for lobster.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, tennis, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Live music, dancing and entertainment, theme night parties, weekly mangager's cokcktail party, movies on beach.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5251 Recommend
5251 past Apple Vacationers would recommend Secrets Maroma Beach Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13498reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Second visit, very disappointed
MARK L.
Jun 06 2018
Since this was our second visit to this resort, I had high expectations, but unfortunately we had some issues. Went to the pool one morning and then left to walk the beach and have lunch. When we came back, our items were gone and other people were in our chairs. Stff took our belongings, and said were gone too long. We were gone 1 1/2 hr, mostly waiting for lunch. I ordered a cake for my wife birthday, and when we saw it in the room it was infested with ants. I asked for a new one to replace it, and when I returned from dinner, it was either replaced or not, but still had the ants. At check in, I was put in building #20, I aske dto move up and as told it will cost $400 more per day. This was my 6th visit to a Secrets resort and they couldn't care less. I will not return to a Secrets resort.
Customer Rating: 

TEST
Best hotel we've ever stayed at
JESSICA S.
May 25 2018
I have been to Mexico 7 or 8 times before going to this hotel (Secrets Maroma Beach Riviera Cancun). Nothing, NOTHING, has compared to this one. From the beautiful beach, amazing pools, excellent food (with many options too), outstanding customer service, great spa, and endless activities and things to do this place was just amazing. I got married here and we had 86 guests and every single one of them had nothing to complain about. They treated us very well and the wedding coordinator was very helpful throughout the whole process and really made my vision come true. I would recommend this hotel to anyone and go back in a heartbeat. I now want to try some other Secrets resorts.
Customer Rating: 

TEST
Best hotel experience hands down
JAMES W.
May 24 2018
The staff was friendly, the rooms were updated and comfortable with beautiful views, the bar service was great, the food at every restaurant was amazing, the beach was gorgeous and there was no shortage of activities and things to do. The wedding coordinator did an amazing job planning the wedding as well.
Customer Rating: 

TEST
Amazing all the way around
CARL C.
May 19 2018
The entire experience was amazing. From the minute we walked in the hotel...WOW! Everyone was so nice and over the top with everything! The food was just ok but with so many options you couldn’t go hungry. Our swim out pool was the bomb. Who doesn’t want to open the sliding doors to your swim out pool. The pictures on the web were dead on with what you see when you get there. We were treated like royalty. My husband and I were celebrating our anniversary. We received a champagne breakfast. A letter on our pillow telling us congratulations on our anniversary as well as an anniversary banner on the outside of our door. We would definitely go back. Special thanks to our travel agent Lee Divita! She always gets it right but this was over the top!
Customer Rating: 

TEST
GARRISON S.
May 07 2018
Overall..great! Just a few things that weren't great...Drinks were hit or miss. The beach had a ton of sea grass wash up most days and it smelled. The shower water in the hotel smelled kinda like the sea grass. The shower wasn't nearly as nice as the one at Secrets Huatulco (better water pressure; waterfall style; big enough for 2 people).
Customer Rating: 

TEST
Great time at Secrets Maroma
GEORGE D.
Apr 17 2018
We had an excellent time at SMB. The staff was fantastic, always smiling and acknowledging you no matter what part of the resort you were at or what time of day/night it was. The food was superb, especially at our favorite Italian restaurant. We ate there 3 times! The pool area was immaculate. Never had a problem with towels, chairs or floats. One big disappointment was the seaweed in the water and on the beach. The beach crew did their best trying to keep up with it. Not Secrets fault, they did everything in their power to make the beach clean. Overall experience was fantastic and we will return!
Customer Rating: 

TEST
Check in and check out
CHRISTOPHER G.
Apr 16 2018
When we went to check in we were told to wait for our room and it wouldn't take long. So went wandered still wearing clothes appropriate for Cleveland, Ohio. Over four hours later after being persistent we were getting a room. The stay was for 6 days 5 nights but the 6th night meant getting out of bed at 5:30 am to rush back to the airport for a 10:10 flight. this is not a day.
Customer Rating: 

TEST
Great resort but a little oddities
RACHEL P.
Apr 10 2018
Prior to us arriving at Secrets Maroma we had no idea that the resort was a non smoking resort with only a few designated areas where you were allowed to smoke. As my boyfriend is a smoker this was a very unpleasant surprise. As he adequately stated, vacation is NOT the time to go cold turkey. I appreciated the atmosphere it created and understand why they like to keep the smoking areas to a minimum but it would have been nice to know about this prior to check in when you have to sign an agreement. Every other resort we have stayed at has allowed smoking on the balconies (multiple owned by AM resorts). The other complaint we had was the coffee situation. This resort seems to cater to its Italian clientele which was reflected in the fact that there were not coffee machines in the room but espresso. This would not have been too bad for us except there were only three pods, one being decafe. The first day we were asked if we would like additional and we told them yes but only received one extra pod on only one of our days. The one time we ordered breakfast in the room we asked for coffee and they also forgot to bring that. So needless to say it was a double whammy for the boyfriend going nicotine-less and caffeine-less. Mornings were rough. The beach however was fantastic as was the grounds and the food.
Customer Rating: 

TEST
HEIDI S.
Feb 12 2018
Payed for upgraded room didn’t get what I payed for
Customer Rating: 

TEST
Hotel review
JAMES W.
Feb 10 2018
The Italian restaurant had the best flavor. Amazing! All of the rest was just ok. Some of the food just seemed flavorless where it seemed like it should be amazing. Steak house steak was just ok. Dessert was always good. Was happy they had gluten free options, even in desserts. The overall experience though was amazing!
Customer Rating: 

TEST
JAMES S.
Jan 26 2018
Best vacationa ever!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Visited to tour for VACATION CLUB presentation!
m483, Boston, Massachusetts
Thu Jun 14 16:14:07 EDT 2018
The resort is BEAUTIFUL! Be careful with the presentation of VACATION CLUB opportunity and sales team! If you are not an attorney, or familiar with this tactics, we recommend you have a "PROFESSIONAL" review the terms and conditions before you sign. Too good, to be true!

Entertainment Galore
EyeLoveFun,
Thu Jun 14 11:06:16 EDT 2018
My Husband, son and I had so much fun Celebrating our sons graduation at Secrets Maroma Beach ! Forget the top-quality food and never ending bar service, our favorite part was the variety of activities and the entertainment staff! The kayak tour with Cecilia and Alin was great even though the water was rough! The Bike tour with Maya and Aranxa was really fun..( and a special thank you to Aranxa for her patience with our son who forgot how to ride a bike, and for helping me sneak in a few pictures with him!) The Yoga classes are definitely worth getting up early for. Don't miss the behind the scene kitchen tours! Joseph was hilarious. The Chefs were very welcoming. Bingo/Mexican Lotto with Paola in the pool was so much fun! Water aerobics was energizing, Cross fit was hot and challenging and so needed after all the food and drinks! Mexican Fiesta night was festive and relaxing. Wish we could have stayed longer to try out all of the activities there were to offer.

Fernando Galindo - Executive Services by Unlimited Vacation Club
Alyce R,
Thu Jun 14 09:28:20 EDT 2018
A great time was had by the whole party. Celebrating a milestone birthday with a special dinner overlooking the beach. Great food and service. We will definitely return and recommend to all our friends. Beautiful resort.

Excellent resort with excellent service
mikemcnj, Philadelphia
Thu Jun 14 08:27:16 EDT 2018
First time at a Secrets and it was really terrific. Great service, very good food, terrific room (recently remodeled), very comfortable lounges by the pool, great breeze off the water. Liked the way the resort is laid out with main building farthest from beach and the cool walkway leading to the pools and then beach area, Stayed as Preferred Club, which put us in bldg 25 very close to pool and beach area, but the buildings are set back so you cannot see or hear these areas directly. Had a swim out room, which was cool, but probably not necessary, for us anyway. But does mean no stairs/elevator to go up. Bldgs are 4 floors high. Our concierge was Alejandra U. and she was really great and friendly. Being Preferred Club gave us access to a lounge and also a breakfast option right at the pool, which is nice. All waiters in the restaurants provided great service, and managers came around asking how things were and if anything else could be done to assist. Was a little disappointed in the spa. They do not give too much detail on using the outdoor water treatments, and then let you know where to go next for a massage, Also the prices seemed a bit high, although we had credits to use. Just expected the spa service to be more on par with the rest of the resort. Other notes: plenty of towels, no towel cards. Pool area will get filled up, so best to get out there early. Plenty of room on beach. They did have an unusual seaweed issue when we were there, but apparently this is not always the case (our friends were back for a 2nd time and reported no issue when they came last year). Overall really happy and would definitely come back to this location, and certainly another Secrets. You may be asked about attending a presentation. Easy to decline unless you do in fact want to check it out. It will take a few hours of course, but you'll get some spa credits and/or resort money (which does work in the stores). It is not a time share, it is a vacation club, so your payments do not go on forever like a time share. I'd suggest doing a little research before hand if you think you might be interested.

Outstanding Service!
drciccone,
Thu Jun 14 07:27:59 EDT 2018
A great place to relax and have a good time. Food options are great along with the service. The staff cannot do enough to please you. We are repeat customers and will be going back again next year. Would not consider any other inclusive resort except for Secrets in Maroma.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe