Cancun

Secrets Maroma Beach Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury where everything is included.

Seven ŕ la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.

Find more information about Secrets Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Nestled on the coast of the Yucatan Peninsula, Secrets Maroma lies 30 miles south of Cancun, 20 miles from the Cancun International Airport.
Address: KM 306.5 SOLIDARIDAD
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two large meandering pools with swim-up bar. 12 smaller swimming pools in front of the swim-out suites.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Cart Fee: $55 per person
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Ping pong, beach and pool volleyball, bocce ball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. AMResorts are now inviting them to join their owner on vacation. Beach: 500 acres of white sand and crystal clear waters
Total Rooms: 412
Year Opened: 2008 Credit Cards:
HOTEL RESTRICTIONS
Adults only. Oceana Restaurant- Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
HONEYMOON SUITE PREF CLUB
1249 sq ft- King or 2 queen beds- Oceanview terrace with private soaking tub- Telescope- Living room with sofabed- Microwave- Bathroom with jacuzzi for two- High speed internet dataport. Preferred Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCVW
624 sq. ft.-King or 2 doubles-Balcony or terrace with partial ocean-view- Bathroom with jacuzzi for two.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF DEALOFTHEDAY NONREFUNDABL
Other Amenities -
JUNIOR SUITE SWIMOUT
624 sq ft- King bed-Terrace with garden view and direct access to pool- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe & slippers- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OCN VIEW PREF CLUB
624 sq. ft.-King or 2 doubles-Terrace with ocean-view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OC FRONT PREF CLUB
624 sq. ft.-King bed-Terrace with oceanfront view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Secrets Maroma Beach Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Secrets Maroma Beach Riviera Cancun:
World Cafe - International cuisine with a variety of specialty items and classics. Outdoor seating available. Open for breakfast, lunch and dinner.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine Cellar. Open for dinner only. Outdoor seating available. No reservations required.
Oceana - Situated under a palapa with a beautiful ocean view, serving a la carte seafood specialties in a quiet romantic and seaside setting. Outdoor seating available. No reservations required. There is an additional charge for lobster.
Seaside Grill - Located in the pool area with stunning ocean views, serving a la carte grill specialties. Outdoor seating available. No reservations required.
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialities.Outdoor seating available. Three tepanyaki tables. Open for dinner only. No reservations required.
El Patio - Mexican a la carte cuisine in a traditional authentic ambience. Outdoor seating available. Open for dinner only. No reservations required.
Bordeaux - A la carte Frence cuisine. Outdoor seating available. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, tennis, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Live music, dancing and entertainment, theme night parties, weekly mangager's cokcktail party, movies on beach.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5251 Recommend
5251 past Apple Vacationers would recommend Secrets Maroma Beach Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 14441reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Secrets Maroma Beach Riviera
JOSEPH Z.
Feb 17 2019
Our stay was wonderful. The customer service was excellent. All of the staff went above and beyond to make sure our stay was welcoming and comfortable. The rooms were very clean and comfortable. We have been to two other Secrets and enjoyed each of them for the difference in the cultural touches. This Secrets was on the top of the list. We already knew that the food is very good - not excellent. The entertainment offered in the evening could have been better. The weather did cause some of the evening entertainment to be canceled. We enjoyed having more healthy options being offered. The fruit smoothies and juices for example. We loved the bike tour. In summary, our stay was wonderfully relaxing - the customer service was excellent!
Customer Rating: 

Best Honeymoon Experience
CAMERON K.
Feb 01 2019
My husband and I were visiting Mexico for the first time and chose Secrets Maroma Resort based on reviews and their website information. We had a perfect time! The resort was beautiful and we loved all of the staff and entertainment. My husband and I were preferred club and had a beach view room with a jacuzzi on the porch. Absolutely stunning! The rooms are decorated gorgeous and upgraded with technology. We were able to order room service and look up events and schedules for the day and night all through our IPAD in our room. The perks you get as a preferred member we’re awesome. You get access to a few restaurants and spa deals as opposed to not being preferred. Every staff employee we met was amazing, fun and gave us great service. The entertainment was always going and we never felt like leaving the resort because there was always so much to do inside the resort.
Customer Rating: 

JORDAN L.
Jan 26 2019
It was a great resort and beautiful beach. We were a little disappointed with the food, felt like it wasn't quite as good as another Secrets resort we've been to, despite a better overall hotel rating.
Customer Rating: 

Amazing
ALEXANDRIA S.
Jan 25 2019
Everything and more! Highly recommend!! Will be returning!
Customer Rating: 

Luxury all around
BRIAN P.
Dec 16 2018
We are not new to Amstar Resorts, having been to 8 other properties, but this may have been the best one yet. The property and the beach was immaculate, with beauty at every turn. The dining was fresh and delicious and offered so many options. The service and staff were above and beyond. And the resort offered so many hidden treasures to keep us entertained when we weren't relaxing by the gentle waves. From mini-golf to the evening entertainment. This was truly a vacation to remember.
Customer Rating: 

Secrets Maroma Beach
DAVID K.
Nov 18 2018
We had an amazing time for my parents 50th anniversary. EVERYONE was very friendly and accommodating. The beach was beautiful and we only had one day where the seaweed was "out of control". However, that being said, the crew did an awesome job trying to keep up with it. But hey we are at the ocean, there is seaweed... it's to be expected. The hotel always had actives going. Although sometimes their app was slightly off. We did a couple of off site excursions, but definitely not necessary to keep busy. My only complaint about the hotel would be out on the balcony. The small little dividers they have to separate each balcony does not give ANY privacy. Each balcony has a jacuzzi and the guests on either side can see anything and everything that is going on on your side. Otherwise, it was an amazing vacation!
Customer Rating: 

Wonderful
MICHELLE B.
Nov 16 2018
The vacation was wonderful from the start. The hotel staff were very accommodating and everything was wonderful. The wildlife was awesome and the grounds were beautiful. Can't wait to go back.
Customer Rating: 

Very Romantic
PHILONIESE M.
Sep 02 2018
Very Romantic, no dinner buffets i am so.my apple representative recommended it!!+
Customer Rating: 

Horrible beach
DANIEL R.
Aug 18 2018
I have never been so disappointed. I booked this resort because they were rated top 10 for their beach. There was a three foot wall of seaweed on the beach my entire stay. The area smelled horrible and the water and beach were discusting. I was forced to sit in a pool my entire stay. I could have stayed owl for a pool and saved $3,000. Very disappointed customer.
Customer Rating: 

A little slice of heaven
ROSS B.
Aug 13 2018
What a beautiful resort, first class service and very relaxing. I want to go back it was so wonderful!
Customer Rating: 

Love this place!
KEVIN K.
Jul 02 2018
This was our third time at this resort. I feel bad about giving the beach a bad rating. As it is not the hotels fault that there was a storm that brought in a ton of seaweed. So much that we couldn’t even swim in the ocean. I was thankful that this time we were NOT hounded by the vip people to do their selling thing. But it is frustrating that we have to meet with the Apple people to confirm our trip back right when we get there. This happens every trip and I wish we didn’t have to do that. That’s my only complaint. This is our favorite of the AM resorts we have been to. I do wish they could bring lobster back on the menu though.
Customer Rating: 

TripAdvisor Traveller Reviews
Business couples trip
Tyson1409, Granger, Indiana
Sun Feb 17 10:48:52 EST 2019
Marianna for Cross Fit is great. I was definitely sore the next 2 days. She has different routines daily so you don’t get bored. Every day at 9 by the pool. We even had class in the pouring rain under the cabana!

2nd Visit even better
Steelrazor53872, Uniontown, Pennsylvania
Sun Feb 17 10:09:46 EST 2019
Wife and I visited this resort several years ago. That visit was great but this one better. We had a swim out in building 15 and it was awesome. I could go on an on about the food, drinks, pool and beach. What separates this resort from every other we have visited is the people. We were treated like we were the only guests there. Our building concierge Miguel went above and beyond to ensure our stay was nothing but perfection. Virginia at Coco cafe treated us as we were family. We were fortunate to not get suckered into the timeshare sales pitch. All it took was a polite “no thank you”. Imagine that? The way some people speak of it you would think they was held at gunpoint and forced into it.

Great Time Again
AtlantaPirate1963, Alpharetta, Georgia
Sun Feb 17 07:54:01 EST 2019
Just got back from another amazing trip. Beach here is unbelievable. Food was incredible. The only thing I would chance is to have a couple more " house" wines on the menu. As of today they have only 2 reds and 2 whites but a very extensive list if you wish to upgrade for a fee. I want to mention a few people who went out of their way to assist while we were there. Laura- Our concierge in building 22 Yanin Rodriguez- Thanks Yanin Manuel- Beach Concierge Marvin- Our waiter at the seafood restaurant Enrique and Carlos- Lobby bar Yamlet- Beach server Edy- Pool concierge Thanks Edy Looking forward to the return trip this summer !!!

Great time here but watch your choice of rooms
Anenome5, Codicote, United Kingdom
Sun Feb 17 07:50:34 EST 2019
I couldn’t fault this hotel for service, food , quality of grounds and furnishings. Food is varied with different restaurants including Italian, Asian and French. No booking but that sometimes means you have to wait. High standard of cuisine. Lovely pool areas with beautiful plants and flowers everywhere. Many different places to sit . The beach is nice, some seaweed but they do clear it. A variety of music playing. Wonderful harpist one afternoon but some head banging stuff that grated after a while. Can be noisy round the sit up pool bar when the Americans have had their fill of drinks and start shouting at each other. We then escape to the beach. Good they have a non reserve for beds. Longer than thirty mins and you lose yours. Would be good if the hotel supplied diet tonic in the bars for those needing low sugar drinks. You can visit Chichen Itza from here but it’s a long day especially if there are a few drop off. Around 3-4 hours each way travelling. A taxi would be two hours each way. One issue we had was that we paid for an ocean view room, not partial view and were given the one in the photo below. They insisted this was a full ocean view. How, I just don’t know so be careful with your expectations. I would come back to this hotel. On the whole it was a great week and the smiling helpful staff.... apart from the one or two on reception.....enhanced our experience

Great Hotel and staff but AVOID the DISGUISED TIME-SHARE SELL
Greg K, West Chester, Pennsylvania
Sun Feb 17 07:29:32 EST 2019
My wife and I just returned from 6 days at Secrets Maroma Beach Riviera in Cancun ... A truly BEAUTIFUL place having fantastic service (they can't do enough for you !!!) and excellent food, plus beautiful weather ... These are all major positives ... Now for the only MAJOR NEGATIVE - they laid out a disguised time-share-sell for their VIP Program the second we were done checking in. I mean really ??? We were paying for an expensive vacation there and within 20 minutes of arriving they were trying to rope us into attending a "free thank you breakfast" (that if attended included Spa-money credits) 'honoring' all of Secrets loyal patrons, trying to pin us down to a scheduled morning DURING our paid stay. Remember this is an all-inclusive paid stay so all meals are already included and our time there should be ONLY our time ... I smelled a bad-fish right off the get-go with the "thank you breakfast offer". This to me was very offensive considering I didn't pay all of this money to have them try and sell me yet another bill-of-goods after arriving there to relax. At best they should have maybe handed me a pamphlet describing the program and asking me to let them know later if I was interested ... period. Lots of hotels offer "free nights" stipulating you attend a sales pitch 1st - all to try to get you hooked into a time-share deal and some are worthwhile BUT to pitch this on a paid stay is unacceptable - IMHO !!! This is a big negative regarding their apparent 'policy'.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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