Cancun

Secrets Maroma Beach Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury where everything is included.

Pure white sands, crystal-clear waters, and warm tropical breezes promise a perfect paradise, with more than five hundred lush and stunning acres. Situated on the coast of the Yucatán Peninsula, this Unlimited-Luxury haven lies on one of the most pristine beaches in all of Mexico. Secrets Maroma Beach Riviera Cancun offers 412 luxurious guest suites, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, in-suite Jacuzzi for two, complimentary mini-bar, and much more.

Seven à la carte restaurants and six fabulous will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.

If you desire an even higher level of luxury, the Preferred Club is for you. Preferred Club Suites are in premium locations and offer special concierge service and Preferred status and amenities including complimentary internet access in room or suite, a pillow menu, upgraded mini-bar service, upgraded bath amenities, and access to the private Preferred Club lounge offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has been recognized by the Rainforest Alliance for participating in a variety of environmentally-friendly practices to promote sustainable tourism efforts and social responsibility. Secrets Maroma Beach Riviera Cancun is Rainforest Aliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.

Find more information about Secrets Resorts & Spas.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Nestled on the coast of the Yucatan Peninsula, Secrets Maroma lies 30 miles south of Cancun, 20 miles from the Cancun International Airport.
Address: KM 306.5 SOLIDARIDAD
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-3
Toll Free Phone: 866-GO-SECRETS
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two large meandering pools with swim-up bar. 12 smaller swimming pools in front of the swim-out suites.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Cart Fee: $55 per person
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Ping pong, beach and pool volleyball, bocce ball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. AMResorts are now inviting them to join their owner on vacation. Beach: 500 acres of white sand and crystal clear waters
Total Rooms: 412
Year Opened: 2008 Credit Cards:
HOTEL RESTRICTIONS
Adults only. Oceana Restaurant- Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREF DEALOFTHEDAY NONREFUNDABL
Other Amenities -
JUNIOR SUITE SWIMOUT
624 sq ft- King bed-Terrace with garden view and direct access to pool- Satellite TV with DVD/CD player- Bathroom with Jacuzzi for two- Bathrobe & slippers- iPod docking station- Dataport- Minibar- Secret box for private room service
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OCN VIEW PREF CLUB
624 sq. ft.-King or 2 doubles-Terrace with ocean-view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OC FRONT PREF CLUB
624 sq. ft.-King bed-Terrace with oceanfront view & and most of the rooms with a soaking tub-Bathroom with jacuzzi for two. Preferred Club: Access to lounge-Computer access-VIP status, Concierge service-Private beach area-Pillow menu-Upgraded minibar.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
HONEYMOON SUITE PREF CLUB
1249 sq ft- King or 2 queen beds- Oceanview terrace with private soaking tub- Telescope- Living room with sofabed- Microwave- Bathroom with jacuzzi for two- High speed internet dataport. Preferred Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCVW
624 sq. ft.-King or 2 doubles-Balcony or terrace with partial ocean-view- Bathroom with jacuzzi for two.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Secrets Maroma Beach Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Secrets Maroma Beach Riviera Cancun:
Oceana - Situated under a palapa with a beautiful ocean view, serving a la carte seafood specialties in a quiet romantic and seaside setting. Outdoor seating available. No reservations required. There is an additional charge for lobster.
Seaside Grill - Located in the pool area with stunning ocean views, serving a la carte grill specialties. Outdoor seating available. No reservations required.
Himitsu - Specializing in a fusion of Pan-Asian and Oriental a la carte specialities.Outdoor seating available. Three tepanyaki tables. Open for dinner only. No reservations required.
El Patio - Mexican a la carte cuisine in a traditional authentic ambience. Outdoor seating available. Open for dinner only. No reservations required.
Bordeaux - A la carte Frence cuisine. Outdoor seating available. No reservations required.
World Cafe - International cuisine with a variety of specialty items and classics. Outdoor seating available. Open for breakfast, lunch and dinner.
Portofino - Enjoy delectable Italian a la carte cuisine. Wine Cellar. Open for dinner only. Outdoor seating available. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Euro-bungee, tennis, beach soccer, archery, golfing cage, Spanish lessons, salsa lessons, bike tours
Nightly Activities & Entertainment:
Live music, dancing and entertainment, theme night parties, weekly mangager's cokcktail party, movies on beach.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5251 Recommend
5251 past Apple Vacationers would recommend Secrets Maroma Beach Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13815reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
A little slice of heaven
ROSS B.
Aug 13 2018
What a beautiful resort, first class service and very relaxing. I want to go back it was so wonderful!
Customer Rating: 

Love this place!
KEVIN K.
Jul 02 2018
This was our third time at this resort. I feel bad about giving the beach a bad rating. As it is not the hotels fault that there was a storm that brought in a ton of seaweed. So much that we couldn’t even swim in the ocean. I was thankful that this time we were NOT hounded by the vip people to do their selling thing. But it is frustrating that we have to meet with the Apple people to confirm our trip back right when we get there. This happens every trip and I wish we didn’t have to do that. That’s my only complaint. This is our favorite of the AM resorts we have been to. I do wish they could bring lobster back on the menu though.
Customer Rating: 

Hard to imagine a better all-inclusive experience.
GREGORY S.
Jul 02 2018
My wife and I spent our 10 year wedding anniversary at Secrets Maroma Beach. From the time we were picked up for transportation from the airport in Mexico, the service was nothing short of being the BEST imaginable. From the cleanliness of the resort, quality of food and service received fro every individual at the resort - we were 100% satisfied in our decision to go to Secrets Maroma. There is one thing to consider (con for us) about this resort is as follows: Late June/early July does not have the best quality of beach experience in Cancun due to the amount of seaweed that washes ashore. You may have to wade through a few feet of seaweed to get to the ocean water. HOWEVER - after speaking with a few repeat visitors to the resort, we were advised that they have the very best beaches and water clarity during most times of the year. If you do not plan on actually going in the ocean, this won’t be a problem for you! If you are anything like my wife and I, it can be a little intimidating to book a vacation unless you do it frequently enough to know exactly what you are doing or know a travel agent personally. I would be happy to answer any unfiltered questions you may have, if you would like to email me - gjseanor24@gmail.com We 100% recommend this resort based on our experience and the number of people we met that stated the experience is always as satisfying.
Customer Rating: 

Amazing Vacation
CHRISTOPHER W.
Jun 21 2018
My husband and I don't get away very often, so it was important to us to go somewhere that was relaxing, good food, nice pools & beach and excellent service- Secrect Maroma had it all and MORE. I wouldn't think twice about going back. Everything was outstanding and the staff was always so happy and willing to help. We had a great time!!!
Customer Rating: 

Second visit, very disappointed
MARK L.
Jun 06 2018
Since this was our second visit to this resort, I had high expectations, but unfortunately we had some issues. Went to the pool one morning and then left to walk the beach and have lunch. When we came back, our items were gone and other people were in our chairs. Stff took our belongings, and said were gone too long. We were gone 1 1/2 hr, mostly waiting for lunch. I ordered a cake for my wife birthday, and when we saw it in the room it was infested with ants. I asked for a new one to replace it, and when I returned from dinner, it was either replaced or not, but still had the ants. At check in, I was put in building #20, I aske dto move up and as told it will cost $400 more per day. This was my 6th visit to a Secrets resort and they couldn't care less. I will not return to a Secrets resort.
Customer Rating: 

Best hotel we've ever stayed at
JESSICA S.
May 25 2018
I have been to Mexico 7 or 8 times before going to this hotel (Secrets Maroma Beach Riviera Cancun). Nothing, NOTHING, has compared to this one. From the beautiful beach, amazing pools, excellent food (with many options too), outstanding customer service, great spa, and endless activities and things to do this place was just amazing. I got married here and we had 86 guests and every single one of them had nothing to complain about. They treated us very well and the wedding coordinator was very helpful throughout the whole process and really made my vision come true. I would recommend this hotel to anyone and go back in a heartbeat. I now want to try some other Secrets resorts.
Customer Rating: 

Best hotel experience hands down
JAMES W.
May 24 2018
The staff was friendly, the rooms were updated and comfortable with beautiful views, the bar service was great, the food at every restaurant was amazing, the beach was gorgeous and there was no shortage of activities and things to do. The wedding coordinator did an amazing job planning the wedding as well.
Customer Rating: 

Amazing all the way around
CARL C.
May 19 2018
The entire experience was amazing. From the minute we walked in the hotel...WOW! Everyone was so nice and over the top with everything! The food was just ok but with so many options you couldn’t go hungry. Our swim out pool was the bomb. Who doesn’t want to open the sliding doors to your swim out pool. The pictures on the web were dead on with what you see when you get there. We were treated like royalty. My husband and I were celebrating our anniversary. We received a champagne breakfast. A letter on our pillow telling us congratulations on our anniversary as well as an anniversary banner on the outside of our door. We would definitely go back. Special thanks to our travel agent Lee Divita! She always gets it right but this was over the top!
Customer Rating: 

GARRISON S.
May 07 2018
Overall..great! Just a few things that weren't great...Drinks were hit or miss. The beach had a ton of sea grass wash up most days and it smelled. The shower water in the hotel smelled kinda like the sea grass. The shower wasn't nearly as nice as the one at Secrets Huatulco (better water pressure; waterfall style; big enough for 2 people).
Customer Rating: 

Great time at Secrets Maroma
GEORGE D.
Apr 17 2018
We had an excellent time at SMB. The staff was fantastic, always smiling and acknowledging you no matter what part of the resort you were at or what time of day/night it was. The food was superb, especially at our favorite Italian restaurant. We ate there 3 times! The pool area was immaculate. Never had a problem with towels, chairs or floats. One big disappointment was the seaweed in the water and on the beach. The beach crew did their best trying to keep up with it. Not Secrets fault, they did everything in their power to make the beach clean. Overall experience was fantastic and we will return!
Customer Rating: 

Check in and check out
CHRISTOPHER G.
Apr 16 2018
When we went to check in we were told to wait for our room and it wouldn't take long. So went wandered still wearing clothes appropriate for Cleveland, Ohio. Over four hours later after being persistent we were getting a room. The stay was for 6 days 5 nights but the 6th night meant getting out of bed at 5:30 am to rush back to the airport for a 10:10 flight. this is not a day.
Customer Rating: 

TripAdvisor Traveller Reviews
Poor Service and Seaweed
,
Mon Aug 13 19:01:39 EDT 2018
I am a platinum member of Unlimited Vacation Club and became a member over a year ago because of the exceptional service and experience provided by AM Resorts (particularly Secrets Resorts). However, I had been looking forward to my stay at Secrets Maroma and was thoroughly disappointed. I wish I could get a refund of my priority nights used. Our mini-bar was not restocked as we requested. We had to constantly call and request additional towels. We had to call several times to have the jacuzzi on the balcony filled. Our "private butler" was working with a number of couples and was rarely available. Room service was the most reliable service. On top of the poor service, the beach was ravaged with seaweed and the water was not suitable to swim. I would not recommend anyone visit this resort until the service is improved and until the seaweed problem is resolved (which only nature can do). It saddens me to write this review but poor service and seaweed ruined our vacation. I wish I could get a refund or my priority nights back from this trip. It was a total bust!

Still the best since the beginning!
Wizkid60, Dallas, TX
Mon Aug 13 06:29:40 EDT 2018
We've been coming to Secrets Maroma Beach since the year after it opened. We've watched the beautiful vegetation grow in - believe it or not those second floor rooms were not always "tropical view" LOL. We measure every other resort we've visited by SMB's standards and we keep coming back because they are the best! I usually forget to mention specific people who make our stay special, so I'm actually sending a shout out to someone before we arrive on Friday, and that is Emma Gonzales in reservations. Last year I won a complimentary 2 night stay by participating in the painting event. It's a little tricky to get those days added to a reservation because you have to make your reservation first, then check availability for the extra nights, etc. Ms. Gonzales made the process so smooth - even communicating back and forth with my online booking agent when we had to adjust by a day. Thank you for continuing the excellent service we have come to expect at Secrets Maroma Beach. I look forward to seeing you on Friday for our 6th stay!

Amazing resort where luxury is standard!
Dawn L, Leeds, United Kingdom
Sun Aug 12 08:13:17 EDT 2018
I stayed at the Secrets Maroma Beach Riviera Cancun in June 2018 with my husband. This was a last minute holiday so we hadn't done any research on the area or resort but we certainly were not disappointed. From our arrival to the day we left we had an amazing time, Secrets Maroma certainly know how to do luxury. Glasses of fizz on arrival were wonderful and set the precedent, the check-in was speedy and informative. The food was wonderful. On our first night we dined at the French restaurant and were looked after by Domingo. He was very attentive and patient with us, we were very tired having just stepped of a 10 hour flight and were struggling to make decisions. We ate at all the other a' la carte restaurants and the fact you don't have to book and there not being any stipulations on how often you can eat a' la carte is brilliant. Overall the World Cafe is very good, as a vegetarian I was little disappointed with the options at lunchtime, I certainly wasn't going to starve but it was a little repetitive. Breakfast was wonderful with loads of fresh fruit, hot food and continental options with plenty of champagne flowing. The one occasion we ate at the Word Cafe on an evening Miguel made one of the best risottos I have ever eaten. All the waiting staff in the World Cafe were very attentive and helpful, it would be difficult to pick any out for a special mention. One of the nights we ate at the steak restaurant, I wasn’t too keen on the one vegetarian option so tried to order a selection of side vegetables instead. The waiter (apologies I didn't make a note of his name) insisted that he spoke to the chef who was happy to make something to my liking. Finally another member of staff who really made my holiday was one of the chefs who made pizza at poolside, I tried to order in my limited Spanish and he gave me an impromptu Spanish lesson whilst I was waiting for my food! Again apologies I didn't make a note of his name. The pool area is good. There are plenty of beds and the swim-up bar is fantastic. I did learn early on that if you want a relaxing holiday it's best to avoid the main pool during the day. The entertainments team do a great job and if volleyball, foam parties and loud music are what you're after it's perfect, just not for me. I wanted to relax with a book and not get bothered by noisy activities. All the beach team are fantastic, bringing towels and making sure you're comfortable and providing a brilliant bar service with good quality branded drinks. Bramdon stood out for us, on one of the days we went for lunch the heavens opened and he saved two books and all the other items we'd left on our sunbeds. Overall everyone was wonderful, Louisa our concierge was helpful and friendly, Edgar in the main bar made amazing cocktails and the cleaners who looked after our room did an amazing job. If you're after a holiday where luxury is standard, where the staff can't do enough to make your stay a pleasant one I really recommend Secrets Maroma.

First class all the way
bayerross, Cuyahoga Falls, Ohio
Sun Aug 12 07:52:35 EDT 2018
First time at a resort. Our travel agent recommended this resort and we weren’t disappointed!!! Roberto at our building and Victor on the beach made sure we enjoyed our time there. We will definitely be back.

Excellent
katmg6, Sunderland, United Kingdom
Sun Aug 12 03:56:45 EDT 2018
Had an amazing stay at Secrets Maroma.Our concierge Roberto was very friendly and attentive making sure our stay there was perfect. We had a swim out room which was brilliant.Rooms were spacias and kept clean and bed was very comfortable. The hotel grounds were emmacutely kept and atmosphere was relaxing.A good choice of restaurants and bars including a nightclub and theatre made this holiday the best and would definitely recommend this resort.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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