Cancun

Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Secrets Capri Riviera Cancun, an adults only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Just 35 minutes from Cancun and five minutes to the shopping and fun of Playa del Carmen, this unique, concierge-style resort was designed to connect your mind, body, and soul. Intimate surroundings set the tone for achieving ultimate rejuvenation. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury stay.

The experience continues right outside your door where you can take a heart-healthy cooking class, discover new photography techniques with the in-house photographer, or learn about local culture from visiting Mayan community members. 291 luxurious guestrooms and suites are designed to reflect the romance and charm of a Mediterranean villa, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, full marble bathroom with Jacuzzi, complimentary mini-bar, and much more, plus enhanced Preferred Club amenities including in-suite internet access.

Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Delight in health-conscious, gourmet cuisine including gluten-free, sugar-free, vegetarian, and organic options. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).

Secrets Capri Riviera Cancun is where rejuvenation and enrichment meet intimate charm, all for you.

Crystal Award Winner: Best Destination, 2013
Golden Apple Award Winner, 2013

Unlimited-Luxury

Exceptional Values!
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Weddings: Free Symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. Click here for details.
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns. Guests have the option of reusing towels and sheets. Behind the scenes, Secrets Capri Riviera Cancun uses treated water to irrigate hotel gardens, energy-efficient lighting, avoids chemical waste with laundry efficiency programs, and participates in a toner and battery recycling program. Additionally, this resort protects local flora and fauna and offers awareness programs and ecological tours to a preservation.

Find more information about Secrets Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

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Local Phone: 011-52-984-873-4
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 6 Restaurants at Secrets Capri Riviera Cancun:
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6942 Recommend
6942 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8662reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Overall wonderful resort
mercerrn, Hortonville, Wisconsin
Thu Jan 19 13:26:20 EST 2017
First, ignore the comments about the beach. Yea, not much directly in front of Secrets but plenty of nice beach to walk in either direction and a great pool area to sit around. First all inclusive experience. Can't imagine how it could get better. Looks recently updated, rooms was very nice and clean for the entire week. Food was great. 6 restaurant and menus are large enough to allow you to return and have an entirely different meal. Pool was great. Live music during the day on pool deck was nice. They did push the "special tables" around the pool for dinners a couple of times a week for an upcharge. Didn't do it and didn't feel we missed anything. Staff were very friendly and their smiles felt sincere. We would go again.

Awesome Honeymoon!
macya_bailey, Salisbury, North Carolina
Thu Jan 19 13:11:19 EST 2017
The resort was awesome, the room was very comfortable and spacious and the resort was clean and beautiful. I loved the resort being smaller because everything was right there around you and less people to deal with but to some it may be too small. The food was great for the most part and the staff was amazing!

Amazing
keandrew2017, Rosebud, Missouri
Thu Jan 19 10:37:27 EST 2017
My husband and I had a amazing time at Secrets Capri, we went there on our honeymoon. The entire staff there was great and very friendly. The lounge was a neat place to hangout at night after the dinner, also they had a show of some sort each night in the showroom, each show was entertaining. The entertainment staff was our favorite part each hour during the day they provided activities (beach volleyball, soccer, water games in the pool, bike tours around the resort, poker, bingo, archery, rifle shooting) You do not have to participate if you don't want just a option. Entertainment staff in particular that we really enjoyed Yoshiro, and Elizabeth. At the Lounge, the bartenders were great, our favorite were Rod and Aaron, always kept your drinks coming.

Great Service and Food!
Caroline G, Birmingham, Alabama
Thu Jan 19 10:25:54 EST 2017
At first sight, we were slightly disappointed with the property. Keep in mind that we have recently visited Secrets Maroma, Secrets Akumal and Dreams Riviera Maya, which are all newer, larger and just overall more visually impressive. The ONE service complaint we have, is that when we checked in, we were just handed the key and told that our room was ready. We are normally escorted to our room and told about the property, as the resorts are quite large. It was no big deal but we just thought this was a little strange. I had to go back and find the club services attendant and ask for directions to our room. If you are a beach person, the reviews that claim that there is virtually no beach, are true. There is a very small area with chairs and a very small area for beach volleyball, but that's it. We can definitely go with the flow and usually end up hanging out at the pool anyway, so we made it work. Overall, the property and rooms do need some updating and maintenance. However, we did end up having a great time here! The staff were all very friendly and very efficient! The food was very good (maybe the best we've had), and we loved the BBQ and Wok setup around the pool for lunch. We also loved having lunch at the Cactus Club. It's right on the water and the view is phenomenal! We also really enjoyed having dinner at the steakhouse. If you go around 6, you can catch a beautiful sunset and watch the cruise ships go by. Hibachi is also very good! The resort is smaller, so we did get to know A LOT of guests there, which was nice, but because of this, we did have more relaxation time at the other resorts (Just FYI, if that's what you're looking for). Yolanda and Francisco from the entertainment team were great (Hi from Chris and Caroline!)! Israel, who puts out towels and adjusts umbrellas was so friendly and helpful...he stopped to talk to us everyday! : ) Perhaps the service highlight for me, was our afternoon maid and turndown service! I know this may sound strange, but after being out all day, it was fantastic to come in to an impeccably clean room. I don't mean just bed made and extra toilet paper. Bathroom products that were left out would be put back in their cases or lined up neatly on the counter, and clothes left out would be folded and placed neatly on the chair. Six out of seven nights, there was something special in our room during turndown! Roses, rose petals on the bed, and on the last night, a trail of flowers leading to a rose petal filled bubblebath. Amazing! Our nightly maid service was spectacular and I so wish I had gotten her name! (For management: We were in room 147 January 3rd-10th). Long story short, if you are trying to decided whether or not to book this resort, it all depends on your previous experiences and what you are looking for! My husband and I have visited a few other Secrets properties and do perhaps prefer a more luxurious and more relaxed atmosphere. However, we met several couples that were very impressed by this resort!

Exceptional service
George S,
Thu Jan 19 07:14:00 EST 2017
I had the most amazing reception continuously from all the staff throughout my 7 week stay at this hotel. It was like being with family, I found it hard to leave. Time for me here in Mexico was a time to reflect upon my most recent separation and absence from my children. I couldn't of spent a more enjoyable and peaceful surroundings. Thank you very much to all the staff Dulce, Margarita, Fernando, Roberto, Francesco, Mario, Salvador hector, Yolander, Yossi (100%), to mention a few. I'm sorry if I can't recall the many others. Exceptional 👌👌👌 I will return one day with my family. Thank you again for making me feel welcomed 😍😍😍 George



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