Cancun

Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Capri Riviera Cancun, an adults-only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.

Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6pm to 1am. (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this resort is Rainforest Alliance Certified and holds a Travelife Gold Certificate. Participation includes the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns.

Find more information about Secrets Resorts & Spas.
Learn more about Riviera Maya.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary.The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-873-4
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage. Hotel has the piano in the lobby area with live music every evening. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF 1 BED HONEYMOON STE OCF
Other Amenities -
Kitchen
FLASH SALE ROH 3
Other Amenities -
OCEANVW DEALOFTHEDAY NONREFUND
Ocean View. 1 king bed.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 2
Other Amenities -
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 1
Other Amenities -

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 7 Restaurants at Secrets Capri Riviera Cancun:
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
Coco Cafe - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7399 Recommend
7399 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11835reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Nice Resort
JOSEPH L.
Apr 04 2019
Clean room and hotel. Room was close to the pool and beach. Great staff. Great entertainment. Downside: no plumbing for a day. Requested temp of room up (AC was really cold). No one responded. Food quality and selection needs significant improvement.
Customer Rating: 

Sub par
LARON J.
Mar 29 2019
Disappointed in this hotel. I figured it was a Secrets Hotel so it would be fine. Boy was I wrong!
Customer Rating: 

Flight
STEPHEN E.
Mar 04 2019
We were delayed one day getting there
Customer Rating: 

Great time
MATTHEW H.
Feb 17 2019
Very nice after we got adjusted to the different smelling room. Everything at the resort was good. Definetly not the best resort out there but still had a great time!!
Customer Rating: 

The Secret to Secrets Capri
WAYNE E.
Feb 15 2019
Secrets Capri is one of the best laid out resorts we've stayed at. That being said, it is a little tired and could use some extra attention. The zero entry pool was amazing. However the beach was a disappointment. Very small, old beach chairs and a lot of sea grass. The restaurants are all wonderful and the employees all went above and beyond to make our stay one of the best.
Customer Rating: 

Overated Resort
WILLIAM V.
Jan 28 2019
This Resort is presented as "Preferred". The rating is not accurate. The only thing preferred is the top shelf liquor. The resort is dated, the bathrooms have no privacy, and we had to ask for bathrobes, towels, and coffee cups everyday. Everything here was very inconsistent, except the service at the pool bar and lobby bar. We have stayed at other AM Resorts without a preferred status for half the cost and had much nicer accommodations including liquor in the rooms. We never had to continuously ask for basic items that you would expect to be provided in the room. We also had a much better selection of food. The service at the restaurants and bars was good, but not above average. Since we didn't have coffee cups in our room and did not get any after calling for them 2 times, I went to CoCo for a cup of coffee. I left without the coffee because the line was 7 deep and only one person was working at a very slow rate. My husband finally found a maid in the hall to bring us coffee cups. The pool is heated on one side, which was nice and the lawn chairs around the pool and the pool service was also very nice. The evening entertainment was also very nice. They lack any kind of guest entertainment around the pool. We were extremely disappointed with the resort given the price point. We liked NOW Sapphire and NOW Jade much better and they are not as expensive.
Customer Rating: 

Exceeded my expectations
ANNITA J.
Jan 26 2019
I thought that I would have an okay time...however, I had a fantastic time! The service was exceptional at the resort--everyone made a point to know my name, went out of their way to be helpful, and on the whole, helped make this an excellent vacation. The turndown service was the best I've experienced. The spa service was amazing, the spa itself was beautiful and serene. The seafood was very very good but the rest of the food was just okay. The property is beautiful and in a great location, with a nice stretch of beach. Honestly, had I known this was going to be such a great vacation, I would have stayed longer! I highly recommend Apple vacations and would not hesitate to use them again.
Customer Rating: 

Secrets Capri Disappointing
EDWARD J.
Jan 20 2019
This hotel is old and in disrepair. Swimming pool tiles missing and entire hotel is old and outdated. I do not consider this a 6 Golden Apple Hotel. Food quality was very disappointing and the buffet food choices was very repetitive. This Secrets htoel did not meet my expectation of a Secrets resort. I have traveled with Apple Vacations many times and this is the first time the Hotel rating missed that mark completely.
Customer Rating: 

Great vacation.
CAROL S.
Jan 17 2019
This is a wonderful resort if you want a relaxing vacation. It is a smaller resort with excellent service. Everyone is super friendly. The beach is nice. Great for long walks. Good food.
Customer Rating: 

KENNETH M.
Dec 27 2018
I made reservations at the hibachi restaurant at check-in, when we got to dinner we were told that our reservation has been canceled due to a larger group meeting that space. They offered to put us at a small table in the restaurant and we didn’t get to enjoy the hibachi experience.
Customer Rating: 

Food
CYNTHIA T.
Dec 22 2018
I have a gluten allergy and the wait staff was very knowledgeable and took very good care of me!
Customer Rating: 

TripAdvisor Traveller Reviews
AMAZING GETAWAY STAY
Dream49548650576,
Thu Apr 11 08:01:17 EDT 2019
From the moment of arrival to our departure, the staff was warm, friendly and very attentive. As soon as we walked in the hotel was beautiful, big and clean. The food and show options were amazing. The room was amazing, all around amazing and relaxing with great views!

Awesome Vacation
Dreamer31738724345, Worcester, Massachusetts
Thu Apr 11 07:51:33 EDT 2019
Everything about our vacation to Secrets Capri was wonderful! The property is beautiful and immaculately kept; the food is outstanding; the drinks amazing; the service from the moment we got there until the moment we left was SUPERB! My only suggestion would be to amp up the entertainment, which was good but we were spoiled 3 years ago by Secrets Maroma. Other than that 1 little tiny thing, I couldn't give this resort any higher praise.

Needs a face lift
bell2222, Ocean Township, New Jersey
Thu Apr 11 05:14:30 EDT 2019
Smaller older Secrets not up to Secrets Brand. Needs a re-do. Food could be a lot better. We have many complaints about things that are broken pool not so clean food not so good. But the staff is wonderful.

Great Week at Secrets Capri Riviera Cancun
davidwaynew, Saint Louis, Missouri
Wed Apr 10 18:17:51 EDT 2019
Small Adult Only Friendly Resort. Food is amazing with evening entertainment top notch. Enjoyed the Band that was at pool during day. Shout out to Rodrigo(Eddie) Bernice for making events fun and Teresa (smiling face) waitress at pool. We look forward to returning in future.

Love Secrets Capri
Tourist40927774008, Templeton, California
Wed Apr 10 11:01:00 EDT 2019
I love Secrets Capri, I have been there twice. It is a small resort but that's what I like about it. It is a perfect couples get away. Love Brenda in the steakhouse, and Juan in the pool bar. Overall, the staff is amazing and the food is great. Drinks in the pool bar are always a go to, especially when they have the live music going.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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