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Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Secrets Capri Riviera Cancun, an adults only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Just 35 minutes from Cancun and five minutes to the shopping and fun of Playa del Carmen, this unique, concierge-style resort was designed to connect your mind, body, and soul. Intimate surroundings set the tone for achieving ultimate rejuvenation. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.

The experience continues right outside your door where you can take a heart-healthy cooking class, discover new photography techniques with the in-house photographer, or learn about local culture from visiting Mayan community members. 291 luxurious guestrooms and suites are designed to reflect the romance and charm of a Mediterranean villa, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, full marble bathroom with Jacuzzi, complimentary mini-bar, and much more, plus enhanced Preferred Club amenities including in-suite internet access.

Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Delight in health-conscious, gourmet cuisine including gluten-free, sugar-free, vegetarian, and organic options. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).

Secrets Capri Riviera Cancun is where rejuvenation and enrichment meet intimate charm, all for you.

Crystal Award Winner: Best Destination, 2013
Golden Apple Award Winner, 2013

Unlimited-Luxury®

Exceptional Values!
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Weddings: Free Symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. Click here for details.
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns. Guests have the option of reusing towels and sheets. Behind the scenes, Secrets Capri Riviera Cancun uses treated water to irrigate hotel gardens, energy-efficient lighting, avoids chemical waste with laundry efficiency programs, and participates in a toner and battery recycling program. Additionally, this resort protects local flora and fauna and offers awareness programs and ecological tours to a preservation.

Find more information about Secrets Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 6 Restaurants at Secrets Capri Riviera Cancun:
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6942 Recommend
6942 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8226 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Very friendly staff.
mistyc275171, Elyria
Wed Sep 21 14:45:44 EDT 2016
Very friendly staff throughout our stay. Pool could use a good cleaning and replace missing tiles. Also wouldn't take charge for wine off our bill even after we insisted that we did not sign. 2 signatures did not match. I think someone used our room number so they didn't have to pay for wine! More>

Designed for young couples
Lucille H,
Wed Sep 21 10:12:37 EDT 2016
Room and balcony was very nice. Bathrooms are low on privacy. (non-closable shutters that look out into the main room together with shower and toilet glass doors). Beach and pool were close and well maintained. Good housekeeping and maintenance in the main buildings. Food was very good except for beef products. Chicken was phenominal! Entertainment in Resort's lounge was spotty and weak. Outdoor entertainment was good. The resort's entertainment staff was always excellent and hardworking even in the hot sun. They advertise snorkling but only provide you with a mask. No fins, no snorkle. A friend went golfing and did have to pay greens fees and club rental. To be fair I don't know the course he played. Spa is extra, seemed pretentious. In one of the spa pools I nearly sat on a light fixture with cord that had fallen out of its housing. All the staff seem genuinely sincere in their efforts to accommodate your wishes. I stopped a member of the janitorial staff to point out that one of the turtles had escaped. He went under the furniture to retrieve it and then meticulously cleaned it off before returning it to the turtle pool. You can't train people to care, they either do or they don't. They do! More>

Stay Away from Secrets Capri
Dawkinspartyof2, Willow Grove, Pennsylvania
Tue Sep 20 18:09:15 EDT 2016
We visited 8/12/16 - 8/19/16. Our check in experience was awful room was not available for check in upon arrival after a long flight this was disappointing. We waited 5 hours to check in. We were waken up by rain pouring into our room from the ceiling. Staff only offered to mop our floor not put us into another room. My wife fell in a puddle from the leaky ceiling in our room and we had to complain several times before they changed our room to a less than desirable room than we had. The hotel staff was very rude and not accommodating we had to tell our on site Apple rep the problems we experienced and that is when we were offered a "free" hydro therapy treatment at the spa which was not comproable for the negligence we experienced. In case you do not know what hydro therapy is - it is a cheap session in the sauna and in the pool experiencing extreme hot/cold temperatures. So basically we were comped NOTHING! We went days without internet service and could not call home to our family (yes we downloaded the app) when we asked about it we were told that there was an outage and it was being worked on. During our 7 day stay to celebrate our first anniversary we only had internet maybe 3 days and even then service was intermittent. We did not have hot water at all during our stay and water pressure was non existent so we could not enjoy a hot shower. One night there wasn't any water at all and the toilet did not flush (did not find this out until AFTER I made a #2) The water in the tub came out brown so we did not use it. We informed maintenance and 4 men were in our room for 2 hours but could not fix it. Hallways were dark and musty smelling making it scary to walk back to your room after a night out. There wasn't any air conditioning in common areas. There were hardly ever enough pool towels. We do not eat pork so the breakfast options were scarce. During early morning hours the grounds are not lit making it impossible to catch a sunrise because it's to dark to walk out. I absolutely hated our stay here and would never recommend Capri to anyone ever! Last year we stayed at Secrets Maroma and it was absolutely fantastic!!! Capri needs to take note. They need a complete renovation because ceilings were leaking everywhere in the lobby I had to move my seat several times because rain was dripping. In the buffet - tables were not accessible and sectioned off with wet floor signs due to leaky ceilings. The men were seen fixing leaks in the hallways. Very disappointing I cant believe the Secrets brand would put their name on such an awful resort. Disgraceful. You get what you pay for we are use to better quality everything. Secrets Capri has nothing to offer. #Dawkinspartyof2 -from PA More>

you paid for all inclusive but is not.
silucy, miami
Tue Sep 20 08:33:11 EDT 2016
the hotel is a beautiful hotel in Riviera Maya , very clean and the services is very good, the variety of food is good but the portion in the Japan restaurant are ridicule, the best place to eat is the Italian Restaurant excellent food and services, in general the Hotel is very good for couple but the beach is no good and they charge for activity and lobster tail. being out of competition with other places like Dominican Republic, Jamaica etc .. More>

Excellent
danielhiramg, Toluca, Mexico
Tue Sep 20 05:41:19 EDT 2016
Excellent service from all the staff. Room in excellent condition, always clean. Location is at 10 min from playa del carmen, The beach is Ok a little short but Ok. Food and drinks are great. Speciality restaurants whith excellent food. Its a perfect place for a romantic trip. More>



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