Cancun

Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Capri Riviera Cancun, an adults-only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.

Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6pm to 1am. (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this resort is Rainforest Alliance Certified and holds a Travelife Gold Certificate. Participation includes the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns.

Find more information about Secrets Resorts & Spas.
Learn more about Riviera Maya.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary.The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-873-4
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage. Hotel has the piano in the lobby area with live music every evening. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF 1 BED HONEYMOON STE OCF
Other Amenities -
Kitchen
FLASH SALE ROH 3
Other Amenities -
OCEANVW DEALOFTHEDAY NONREFUND
Ocean View. 1 king bed.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 2
Other Amenities -
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 1
Other Amenities -

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 7 Restaurants at Secrets Capri Riviera Cancun:
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
Coco Cafe - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7399 Recommend
7399 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11624reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great time
MATTHEW H.
Feb 17 2019
Very nice after we got adjusted to the different smelling room. Everything at the resort was good. Definetly not the best resort out there but still had a great time!!
Customer Rating: 

The Secret to Secrets Capri
WAYNE E.
Feb 15 2019
Secrets Capri is one of the best laid out resorts we've stayed at. That being said, it is a little tired and could use some extra attention. The zero entry pool was amazing. However the beach was a disappointment. Very small, old beach chairs and a lot of sea grass. The restaurants are all wonderful and the employees all went above and beyond to make our stay one of the best.
Customer Rating: 

Overated Resort
WILLIAM V.
Jan 28 2019
This Resort is presented as "Preferred". The rating is not accurate. The only thing preferred is the top shelf liquor. The resort is dated, the bathrooms have no privacy, and we had to ask for bathrobes, towels, and coffee cups everyday. Everything here was very inconsistent, except the service at the pool bar and lobby bar. We have stayed at other AM Resorts without a preferred status for half the cost and had much nicer accommodations including liquor in the rooms. We never had to continuously ask for basic items that you would expect to be provided in the room. We also had a much better selection of food. The service at the restaurants and bars was good, but not above average. Since we didn't have coffee cups in our room and did not get any after calling for them 2 times, I went to CoCo for a cup of coffee. I left without the coffee because the line was 7 deep and only one person was working at a very slow rate. My husband finally found a maid in the hall to bring us coffee cups. The pool is heated on one side, which was nice and the lawn chairs around the pool and the pool service was also very nice. The evening entertainment was also very nice. They lack any kind of guest entertainment around the pool. We were extremely disappointed with the resort given the price point. We liked NOW Sapphire and NOW Jade much better and they are not as expensive.
Customer Rating: 

Exceeded my expectations
ANNITA J.
Jan 26 2019
I thought that I would have an okay time...however, I had a fantastic time! The service was exceptional at the resort--everyone made a point to know my name, went out of their way to be helpful, and on the whole, helped make this an excellent vacation. The turndown service was the best I've experienced. The spa service was amazing, the spa itself was beautiful and serene. The seafood was very very good but the rest of the food was just okay. The property is beautiful and in a great location, with a nice stretch of beach. Honestly, had I known this was going to be such a great vacation, I would have stayed longer! I highly recommend Apple vacations and would not hesitate to use them again.
Customer Rating: 

Secrets Capri Disappointing
EDWARD J.
Jan 20 2019
This hotel is old and in disrepair. Swimming pool tiles missing and entire hotel is old and outdated. I do not consider this a 6 Golden Apple Hotel. Food quality was very disappointing and the buffet food choices was very repetitive. This Secrets htoel did not meet my expectation of a Secrets resort. I have traveled with Apple Vacations many times and this is the first time the Hotel rating missed that mark completely.
Customer Rating: 

Great vacation.
CAROL S.
Jan 17 2019
This is a wonderful resort if you want a relaxing vacation. It is a smaller resort with excellent service. Everyone is super friendly. The beach is nice. Great for long walks. Good food.
Customer Rating: 

KENNETH M.
Dec 27 2018
I made reservations at the hibachi restaurant at check-in, when we got to dinner we were told that our reservation has been canceled due to a larger group meeting that space. They offered to put us at a small table in the restaurant and we didn’t get to enjoy the hibachi experience.
Customer Rating: 

Food
CYNTHIA T.
Dec 22 2018
I have a gluten allergy and the wait staff was very knowledgeable and took very good care of me!
Customer Rating: 

Wonderful Stay!
SHAWN M.
Dec 15 2018
Everything was exceptional. The only thing that needs improving of the tiles in the pool. And it seems like they are slowly trying to do that
Customer Rating: 

Secrets Capri December 2018
CHRISTINE C.
Dec 11 2018
The staff is wonderful. Always accommodating and friendly. The public areasare well kept and the lobby always clean. The spa is in poor shape - the whirlpool/spa room needs a total redoing. The furniture in general is old and tired - from the front lobby to the guest rooms. The cleanliness and service help to make up for the lack of top notch accommodations. The biggest disappoint was the pool area. Very much in need of a complete redo. From the chairs, towels (same brown towels as last year), although they were plentiful, to the tiles on the bottom of the pool - very bad. One person was collecting the loose tiles to take home. The service was great., and made up for it.
Customer Rating: 

Great Quaint Hotel
PAULETTE M.
Dec 09 2018
If you are wanting a comfy, quaint facility where the accommodations are wonderful and the entertainment is impressive, then definitely you will get that and so much more. The beach is wonderful, the pool is beautiful, and all amenities are top notch. We enjoyed checking out all restaurants and all were pleasant and offered great menu choices. I definitely appreciated all aspects of this visit and would return.
Customer Rating: 

TripAdvisor Traveller Reviews
Excellent week at Secrets Capri
CindyRKInney,
Sun Feb 17 14:46:08 EST 2019
Wonderful resort. Small, intimate and adults only. I was most pleased with the gym and entertainment staff. I found them knowledgeable, fun and engaging. We took Hilario's beginner Cross Fit class. An avid weightlifter I was skeptical, but he was extremely knowledgeable and offered us excellent 1:1 training (no one else signed up). If you are looking for a great walk or run, from the resort to the point on the beach is 3.1 miles (5k). Food was AH-Mazing!!! Around the pool, sit in Guadalupe and Orlando's section. They will make sure you are spoiled.

Loved it
sandy388, Slippery Rock, Pennsylvania
Sun Feb 17 12:33:22 EST 2019
First time at a secrets , previous stays were at dreams. This secrets was perfect for us. Smaller, less crowded and less noisy. We aren’t much into entertainment but enjoyed it here. Our first room had a view of the rooftop. When I asked to change rooms to a partial ocean view they were able to at no extra charge. Staff were all friendly and helpfu.

Familymoon
Dan K, Churchill Ontario Canada
Sun Feb 17 09:08:04 EST 2019
Great resort, small but cozy. Food was excellent, staff amazing and very attentive. Plenty of chairs so you don’t have to be out at the crack of dawn to get chairs. Nightly shows are really good, the country show and the hypnotist were our favourites.

10 year anniversary was amazing!
kiahh2018,
Sun Feb 17 07:21:56 EST 2019
We spent our 10 year anniversary at Secrets Capri and we absolutely loved it. From the very beginning we felt so welcomed and important. When we got to our room there was a sash on the door that said “Happy Anniversary” and a bottle of champagne on our table. Every time we went anywhere the staff was always so helpful and wonderful! Everyone was asking if we were celebrating anything and made sure to acknowledge our anniversary in fun ways like having our desert plates written on to wish us a happy anniversary. The wait staff was amazing. They sure did keep you comfortable and you drinks full. The food was amazing and so were the drinks. The ceviche at the taco bar is to die for and the buffet had so many wonderful options! I want to give a shout out to Adolfo who was our personal waiter for our romantic cabana dinner on the beach. He was so fun and kept us laughing while at the same making the experience very personal for us. He was very attentive and was definitely one of the highlights of the trip. The morning we left I had a massage at the spa. The staff there was really great. Coral was an amazing masseuse! It was the perfect way to end the trip! All in all we can’t wait to go back! We started planning our next trip there before we had even left. It’s a smaller resort which we actually preferred, especially since we didn’t take our children, we really wanted a smaller all inclusive adults only experience, and they delivered.We went to relax, not spend half the day walking from our room to the pool or the bar. Thank you so much everyone for making our trip so memorable!

Great stay at a wonderful resort
WayneWonderer, Windsor, Canada
Sun Feb 17 03:42:58 EST 2019
This is a beautiful resort with its size (291 rooms) making everything close and uncrowded, The resort is picturesque but it is the people that truly made our stay wonderful. At the beach and pool Orlando, Filemon and Theresa kept us well supplied and happy. The breakfast buffet had a wide selection and a no wait omelet grill, as well as a warm greeting and smiling service by Jorge. Another option is a seaside breakfast at the cactus cafe where the gracious Fabian will take care of you. Most lunches we ate right on the beach from the grill or your server will bring you something from the cactus cafe, You have a lot of options for dinner and after dinner the grand lobby with its attached veranda is a wonderful place to end the day or wait for the show. Check-in, Check-out - Quick and efficient with a welcome home greeting. Lots of information upon check in. Bell service at both ends was great. During our stay the front desk and concierge were very helpful. Rooms - Spacious and with a comfortable bed. Xochitl our maid was superb and if you are lucky enough to have the marvelous Johnathon Michel for turn down you may get some wonderful and personal surprises. Beach - Gorgeous and can walk for a long ways. Lots of seating and the friendly grounds crew kept it well groomed, Grab a tea or coffee and enjoy the sunrise. Pool - close to beach and plenty of room , never felt crowded, towel service is great Food & Dining - As mentioned lots of choices. Short wait times. There were many options on all menus. My favorite was the Seaside grill where Paula and Alberto treated us as family. Entertainment & Crew - Crew was great very friendly and had something for everyone from the active to those who were of a more relaxed type. Yohziao took us on informative bike tour (even though I started off by riding into the bushes), and Bernice ran a good archery session. We found the shows here top notch in comparison to other resorts, although the fact that this is an adult only resort may mean that they play to a more targeted audience. Resort as a whole - I will state again, the size and service will make me a repeat visitor. Adults of all ages will enjoy this resort, there was something for everyone. Any request or need will be attended to by the Secrets team. P,S.- This resort accessible to those with mobility issues.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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