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Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Secrets Capri Riviera Cancun, an adults only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Just 35 minutes from Cancun and five minutes to the shopping and fun of Playa del Carmen, this unique, concierge-style resort was designed to connect your mind, body, and soul. Intimate surroundings set the tone for achieving ultimate rejuvenation. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.

The experience continues right outside your door where you can take a heart-healthy cooking class, discover new photography techniques with the in-house photographer, or learn about local culture from visiting Mayan community members. 291 luxurious guestrooms and suites are designed to reflect the romance and charm of a Mediterranean villa, each featuring a four-poster canopy king-size bed (or two double beds), private terrace or balcony, full marble bathroom with Jacuzzi, complimentary mini-bar, and much more, plus enhanced Preferred Club amenities including in-suite internet access.

Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Delight in health-conscious, gourmet cuisine including gluten-free, sugar-free, vegetarian, and organic options. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).

Secrets Capri Riviera Cancun is where rejuvenation and enrichment meet intimate charm, all for you.

Crystal Award Winner: Best Destination, 2013
Golden Apple Award Winner, 2013

Unlimited-Luxury®

Exceptional Values!
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Honeymoons: Receive the Secrets Eternity Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply.
Weddings: Free Symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. Click here for details.
Extra Value: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns. Guests have the option of reusing towels and sheets. Behind the scenes, Secrets Capri Riviera Cancun uses treated water to irrigate hotel gardens, energy-efficient lighting, avoids chemical waste with laundry efficiency programs, and participates in a toner and battery recycling program. Additionally, this resort protects local flora and fauna and offers awareness programs and ecological tours to a preservation.

Find more information about Secrets Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 6 Restaurants at Secrets Capri Riviera Cancun:
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6942 Recommend
6942 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7138 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
hidden complications in paradise
James S, Alberta, Canada
Thu Feb 11 05:07:24 EST 2016
Our vacation started looking for our ride from the airport for over an hour with no help from the resort. It then became a nightmare when we arrived at resort and were told we had no reservations[frightening when your in a foreign country and have no room].After awhile they discovered that we were booked for next year but the good news is it wasn't their fault but that GBS or Unlimited vacation club was responsible[not very comforting]. We were then assured that we would have a room for a few days and that the Unlimited club would straighten it out but it never was and we spent many days worried about what was going to happen to us. The resort told us that after a few days they were booked 105% but when I pushed them they admitted that there were rooms empty but we were not allowed in them as per Unlimited club rules. The resort was some what accommodating and the room was good but not great. The beach was good but did have some garbage in it that I cut myself on. The one great point of this resort is the servers who were exceptional. We would have been satisfied with this resort if it wasn't because of the Unlimited club involvement who we feel lie and cheat their way along to cheat you out of resort goers money. More>

A place where the staff makes you want to come back!!!
jjlebrun, Dell Rapids, South Dakota
Thu Feb 11 04:02:59 EST 2016
Loved our time at Secrets Capri. The Entertainment team of Olga, Ola, Caeser, Elizabeth and Yoshi were the greatest. Each day there was something enjoyable to do and each of the team were fun, outgoing and remembered our group of 16 names. Freddy at the omelette station is the best! He always had a big smile on his face and could make the tastiest omelettes. Moises was our waiter each day by the pool. He was kind and always remembered our favorite drinks from day to day. Omar was the bartender that Secrets Capri is lucky to have. He remembers you and greets you with a friendly smile. He makes a good drink too!!! Israel at Hibachi put on a great show and made amazing food. He really made the experience fun. The staff at the resort is what makes this place somewhere you will come back again and again. From room service staff to grounds crew to waitresses to entertainment team....everyone is happy and friendly!!! More>

Winter week getaway
mardaw1128, Rochester, New York
Wed Feb 10 09:29:56 EST 2016
Having stayed at other secrets properties we knew we wanted to try another and that lead us to Capri. While, overall we are not fans of the hard push, at check in, to tour other properties or upgrade our rooms or romantic dinners, the staff is incredibly professional and respectful. We were not disappointed in our choice to stick with a brand we love. If you are looking for a resort without wristbands, this is your choice. No dinner reservations (except hibachi) necessary, again for you. Impeccable customer service, obviously. We received particularly great attention from Omar at desires bar and Moises bringing us the fruitiest drinks on our beach chairs. The actual beach, as stated endlessly in other reviews, is well eroded but clean and quiet. The rooms are spacious and comfortable, the turn down service with animal towels or roses is a special touch. For us, one pool was a deterrent, we would have preferred a second quiet pool location. Ultimately secrets offers everything necessary for a perfect vacation More>

great vacation
Barbara M, Cooperstown, New York
Wed Feb 10 08:29:13 EST 2016
This was our first time in an all inclusive. The wait staff in the restaurants and the pool area was wonderful. You are treated like royalty. the entertainment staff went above and beyond our expectations. They have activities for everyone. They make you feel like they really want you to join in with just the right about of asking without being pushy. Thanks to Hiskosme, Elizabeth, Ola,Olga, Cesaer, Daniel and Hector for a wonderful time. They make the resort. The pool area needs to be cleaned, the tiles need to be fixed. The pool has to be perfect because the beach is not there. I was not able to go into the water because there are palm tree roots in the water from when the beach was bigger. If you are a beach lover then you will not be happy. We are beach lovers but because of the entertainment staff we adjusted very nicely. the spa is beautiful and one of the best experiences ever. It is pricey but we had won a buy one get one from the entertainment staff and that made it affordable. The resort coupons were worthless to us. You can not use them with other specials.and the wine and spa treatments are priced so high that the coupons do not help There are other areas that need to up dated if you want to be picky like the sliding door in our room was all marked up, a big chunk was missing from the closet door, the bar named Desires smells musty. One day we were in the bar during a rain storm and there was a tissue on window ledge. The next day it was still there in the same place. All in all we had a GREAT TIME. More>

A wonderful vacation
Nancy K, Lewistown, Pennsylvania
Wed Feb 10 07:28:39 EST 2016
We really liked the size of the resort! The restaurants were great, but sometimes a rather long wait to get in as we had a group of 6. The international buffet was pretty amazing as a backup. They had a really great variety of entrees. I loved breakfast at the cactus cafe with Floriberto ( not sure I have that exactly right) and angel. The bartender at the swim up bar made up a drink for me that was perfect! I know he had 4 children because of the bingo game! He was great. The staff excellente was high energy. Enjoyed water aerobics with Elizabeth, ola and Olga. Loved making guacamole with yohiro. All of them were very funny and endeavored to get people involved while not being pushy! We did go to every restaurant and I had great meals. The waiter at oceana steered me towards grouper and it was great. There was always someone around to help if I looked the least bit confused. Rendezvous bar was my favorite! One comment would be to stock band aids at the doctors office. I needed a large one and all they had was gauze. Rosa was the best! Our room was cleaned and straightened up so nicely. I loved turndown! All in all a great trip. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating