Cancun

Secrets Capri Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Capri Riviera Cancun, an adults-only, all-Preferred Club resort in Riviera Cancun, exudes Mediterranean charm and romance in a villa-style setting. Start the day with a yoga lesson or seaside spin class, indulge in soothing treatments at the Secrets Spa by Pevonia, or learn deep breathing meditation techniques, all at your leisure as part of your Unlimited-Luxury® stay.

Savor international cuisine at any of five gourmet restaurants, complete with dishes to satisfy every taste. Feel like a night out? Enjoy drinks, dinner, and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6pm to 1am. (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this resort is Rainforest Alliance Certified and holds a Travelife Gold Certificate. Participation includes the Sea Turtle Protection program, as well as Planet Hour, Earth Day and monthly beach cleanup campaigns.

Find more information about Secrets Resorts & Spas.
Learn more about Riviera Maya.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary.The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Ideally located between Cancun and Playa del Carmen and just a short 35 minutes drive south of Cancun International Airport. Surrounded by a string of sparkling beaches, Mayan archaeological sites and tropical coves.
Address: PUERTO JUAREZ, KM. 299
PLAYA DEL CARMEN
QR

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Local Phone: 011-52-984-873-4
Toll Free Phone: 1-866-GO-SECRETS
Fax: 52-984-801-4881
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
1 huge 16,145 sq. ft. heated swimming pool with vanishing edge & sloping entry, outdoor jacuzzi, swim up pool bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Archery, euro-bungee, golf cage, tennis clinic, Spanish lessons, salsa lessons
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Designed to reflect the charm of a Mexican Hacienda with a splash of Mediterranean flavor. 1,000 feet of beach & 71 acres of lush tropical foliage. Hotel has the piano in the lobby area with live music every evening. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Sugary white sand beach stretching a 1,000 feet.
Total Rooms: 290
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only. No spring breakers. Musts be at least 18 years old to check in. Lobster is not included in the Unlimited Luxury plan (additional charge applies).
ROOM TYPES
PREFERRED JRS OCEAN VIEW
603 sq. ft., Ocean-view, King, Sitting area, Terrace or balcony, Bathroom with whirlpool tub, Bathrobes/slippers, Hi speed internet dataport, WiFi in lobby, Satellite TV, Stocked mini-bar, Coffee maker, Safe, Rollaways on request
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED JRS TROPICAL VW
570 sq ft, Tropical view, King bed or 2 dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed dataport ($15 charge per 24 hours), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREF 1 BED HONEYMOON STE OCF
Other Amenities -
Kitchen
FLASH SALE ROH 3
Other Amenities -
OCEANVW DEALOFTHEDAY NONREFUND
Ocean View. 1 king bed.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED 1 BED HONEYMOON STE
1034 sq.ft, King bed, Kitchenette, Living and dining rooms, Oceanfront furnished terrace with outdoor jacuzzi, Marble bathroom w/whirlpool, bathrobes and slippers, Satellite TV, CD/DVD, High speed internet (free), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE OCEAN VIEW
506 Sq Ft, King bed, Oceanview, Furnished patio or balcony, Marble bathroom with whirlpool, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($), mp3 player docking station.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DELUXE TROPICAL VIEW
474 sq ft, 4 Poster King or two dbls, Furnished patio or balcony, Marble bathroom with jetted whirlpool tub, bathrobes and slippers, Satellite TV, CD/DVD player, Hi speed internet ($15 charge per 24 hours), mp3 player docking station
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 2
Other Amenities -
PREFERRED JRS OCEAN FRONT
679 sq. ft., Oceanfront, King, Sitting area, Terrace or balcony, Bathroom with whirlpool, Bathrobes/slippers, High speed internet, WiFi in lobby/room ($), Stocked mini-bar, Satellite TV, Safe, Coffee maker, Rollaways on request.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Radio Alarm Clock
Telephone
Room Safe
Satellite
FLASH SALE ROH 1
Other Amenities -

OTHER INFO
Room Service
DINING
Secrets Capri Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 7 Restaurants at Secrets Capri Riviera Cancun:
Cactus Club Taco & Ceviche Bar - Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos Cactus Club is open during the day with with a beach/pool dress code.
Oceana - With breathtaking views high above the resort's talcum-white beach, fresh gourmet seafood is presented in a quiet and romantic setting. Open for dinner from 6:30pm to 11:00pm. Dress Code: Casual. Additional charge for lobster.
Himitsu - A la Carte,Specializing in a fusion of Pan-Asian and Oriental delicacies. Open for dinner from 6:00pm to 11:00pm. Dress Code: Formal
Seaside Grill - Relaxed right on the beach, our beach bar and grill offers a la carte for breakfast and lunch, A la carte steak house for dinner, with a great ocean views, open 8:00am. to 10:00am, 11:00 am. to 5:00 pm. Dinner 6:30 to 11:00pm. Dress Code: Casual
La Riviera - Serving Int'l. & Mexican Cuisines - Breakfast(7:00-11:00am), Lunch(12:noon-3:pm), Dinner(6:00pm-10:00pm). Casual
Coco Cafe - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.
Portofino Restaurant - Exploring the exotic flavors of the Mediterranean & italian cuisine Grappa provides a hostof mouthwatering mezze , exciting entrees & delicious desserts. Hours of service: 6:00 to 11:00pm. Dress Code: Formal
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pool aerobics, bicycle tours, snorkeling, beach and pool volleyball, darts, tennis, beach soccer, and shuttle to Playa del Carmen.
Nightly Activities & Entertainment:
Evening shows, Desires Music Lounge, piano and cigar bar, movies & sporting events on big screen on beach, bonfire paries and live music.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7399 Recommend
7399 past Apple Vacationers would recommend Secrets Capri Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11417reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Secrets Capri December 2018
CHRISTINE C.
Dec 11 2018
The staff is wonderful. Always accommodating and friendly. The public areasare well kept and the lobby always clean. The spa is in poor shape - the whirlpool/spa room needs a total redoing. The furniture in general is old and tired - from the front lobby to the guest rooms. The cleanliness and service help to make up for the lack of top notch accommodations. The biggest disappoint was the pool area. Very much in need of a complete redo. From the chairs, towels (same brown towels as last year), although they were plentiful, to the tiles on the bottom of the pool - very bad. One person was collecting the loose tiles to take home. The service was great., and made up for it.
Customer Rating: 

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Great Quaint Hotel
PAULETTE M.
Dec 09 2018
If you are wanting a comfy, quaint facility where the accommodations are wonderful and the entertainment is impressive, then definitely you will get that and so much more. The beach is wonderful, the pool is beautiful, and all amenities are top notch. We enjoyed checking out all restaurants and all were pleasant and offered great menu choices. I definitely appreciated all aspects of this visit and would return.
Customer Rating: 

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secrets capri review
INA D.
Nov 30 2018
very, very pleased with hotel; lots of workers; prompt. saw some prior negatives on broke tiles etc; saw very little problems. room service great; favorite restaurant a Japanese hibachi. buffet good also; but everything a little different than Texas. expect to dump cruises ( who nickel and dime you for everything, and go back next year; vaca con dios.
Customer Rating: 

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Great Value
TYLER M.
Nov 21 2018
We really liked the size of this resort (291 rooms). No reservations required and we didn’t have to wait to be seated. The quality and presentation of the food was amazing for an all-inclusive. The staff provided great service. I would definitely recommend this resort. We will be returning in the future.
Customer Rating: 

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Secrets/Capri
KELLY R.
Nov 07 2018
Love the smaller resort, the staff is top notch- always willing to help and always have a smile on their face.
Customer Rating: 

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Airport pick up.
ROBERT W.
Nov 06 2018
I think it would be good if the Apple or Amstar personnel would meet travelers inside airport so the travelers aren't bothered by salesmen or timeshare people. We lost an hour just trying to get to the door. Once we got to the staff in blue shirts, they wasted no time and got us to our resort. Other than that, everything was great. Thank you! I will be contacting Apple for future vacations.
Customer Rating: 

TEST
Excellent for first timers!
MELISSA B.
Oct 26 2018
We loved Capri! The staff was excellent and very friendly/accommodating! The food was good but sometimes bland I hear you come to expect that from a place trying to make food palatable to everyone. We had one major issue that didn’t really get resolved. Our mini bar defrosted and leaked all over the floor (which are super slippery everywhere dry) and it took them till our last day to actually fix so our mini bar wasn’t usable during our stay. We would go back to Capri! Juan makes the best drinks! Also Bernese, yoshi were awesome.
Customer Rating: 

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Great time at Secrets
TIMOTHY E.
Aug 29 2018
We had a wonderful time at Secrets Capri. The resort is smaller than most we have stayed at. We enjoyed the ease of finding everything. The a la carte restaurants were delicious. I especially enjoyed the Seaside steak and Italian restaurants. The food was delicious. The beach was very enjoyable to walk. The pool however needs serious repairs. People were cutting their toes on broken tiles. The pool is also significantly shallow. Regardless, we had an awesome time. Having maid service twice a day was amazing. Loved it!!! They would decorate our bed every night was so sweet and made me feel very special. They also had a "Happy Anniversary banner on our door was a nice surprise. It's obvious we like the resort. I would definitely like to try another AM Resort to get the same experience.
Customer Rating: 

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Secrets Capri Riviera Cancun
GERALD I.
Aug 22 2018
This resort is beautiful. It was a nice, quiet retreat. We met interesting and kind people from across the country. Our room was a Tropical View on the first floor. It was quiet and close to the pool which afforded us the opportunity to use our room bathroom instead of the pool area bathroom. The Entertainment team had many activities planned during the day and great entertainment opportunities for the evening. The team members were friendly and energetic and did their best to get people involved in the activities. This resort is small which makes it quieter and more personable. I only have two minor complaints. The first is the pool is missing tiles on floor and several people received cuts on their feet as a result. Although someone was replacing the tile in the mornings (amazing!) the new tiles were not level with the existing tiles. The second complaint is we woke up on two different mornings to water on the floor by and in the bathroom. It was coming somewhere from the ceiling. We call front desk and they sent someone down but now sure how or if it was fixed. Overall the stay was excellent.
Customer Rating: 

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Nice
DANIEL P.
Aug 22 2018
The staff was very positive and attentive. The temperature inside the hotel could be a bit cooler however. Our room was absolutely beautiful and quite clean. Resort was very beautiful. Check in was not so smooth but they got us assigned a room within an hour or 2. I would consider the same resort if i went back to Cancun.
Customer Rating: 

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Summer Vacation
MARK K.
Aug 18 2018
Secrets Capri offers great food and service. It's definetely great value all adult and for us the perfect size. It's a little bit aged but everything doesn't have to be bran new. We absolutely enjoyed our trip.
Customer Rating: 

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TripAdvisor Traveller Reviews
Superb Spanish Resort
Trek17322587152, Toronto, Canada
Thu Dec 13 16:05:26 EST 2018
An older resort that has a Spanish feel overall. Smaller than others but quiet and cosy. Great rooms, amazing staff and all the amenities you could wish for. Excellent walking beach, white sand and great for swimming. Wifi was very good even down on the beach. Would recommend to those seeking a peaceful vacation and would definitely return. Five stars.

Birthday- Girls Trip
gotatalk,
Thu Dec 13 14:19:59 EST 2018
My first trip to Secrets Capri and can't wait to go back. From check in to check out , the entire staff was so helpful, friendly and accommodating . Erick at the pool ,simply the best He always went out of his way to make sure we had " whatever" we needed . ( "we" were a group of 6 women) . Raul at Portafino had the entire table laughing , and provided great service for 6 crazy ladies from NY. Our room was a garden view in the main building, maid service twice a day. We did have 3 in the room , and it was fine. Two showers & tub big plus . My favorite restaurant was the cactus Grille * love the taco's. The resort is small , easy to find your way. The pool is wonderful , half of it is heated , the other .. well.. is not LOL. The beach was nice, not a lot of seaweed while we were there, and the staff works hard to clean it up. The cabana beds are wonderful, and even have a hammock to relax in. Can't wait to go back , next time will stay longer as 4 days is not enough.

Our holiday getaway
Bonnie B, Chatham, Massachusetts
Thu Dec 13 12:13:11 EST 2018
We had a wonderful time. This location has a nice beach when it is not too windy and a great pool. The size of the facility compared to others is wonderful.Restaurants are great and love the outside cafe directly located on the beach!!!! Loved it!. Service was amazing and the shows really fun. The only thing I wish was different...the cost of excursions and the Spa are in my opinion very expensive. But still...We would definitely return.

Birthday in Riveria Maya
Hangryprincess, Monticello, New York
Thu Dec 13 08:59:51 EST 2018
My boyfriend and I stayed at this resort to celebrate my 30th birthday in November. We are UVC members so we were treated extra special. Having stayed at another secrets resort, I was somewhat disappointed in the activities/entertainment in comparison. The staff at the resort were so friendly and accommodating. The food was good but not as good as other AM resorts. We were upgraded to the only presidential suite in the resort and it was breathtaking, there was an issue with the air conditioning leaking which was promptly repaired. Having this suite allowed us to have a Bali bed by the pool/beach every day of our stay which was a nice luxury. The spa is beautiful and we each had two massages on the trip which we were very pleased with.

Girls only trip!
amyn362,
Thu Dec 13 04:24:30 EST 2018
This was my 2nd time at Secrets Capri. The staff here goes above and beyond to take great care of you here. Eric, the beach and pool consierge was awesome, he set up surprise Birthday cabanas for 2 Birthdays in our group. Every day he set us up on the beach or at the pool. The food is sooo good at this resort the wait staff is so accommodating. Raul at Portofino was terrific in taking care of the 6 of us for dinner, has has a great sense of humor. We will be returning to this resort!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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