Cozumel

Secrets Aura Cozumel


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Unlimited Connectivity: Free calling to U.S. and Canada, Free WiFi throughout the resort and more.
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions apply-see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary when you book a a Preferred Club Superior Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury® with an unparalleled island vacation experience for adults only.

The magnificent Secrets Spa by Pevonia treats you with dozens of pampering choices. Experience pure indulgence through a combination of the latest hydrotherapy and indigenous treatments.

Indulge in an expansive array of international cuisine. Choose from four a la carte gourmet restaurants and a buffet venue reservations are never required. Most restaurants offer oceanfront dining. Or sneak away for a romantic meal in your suite or on the beach. Your Unlimited-Luxury privileges include all meals as well as premium beverages. Guests also have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6pm to 1am (transportation costs are not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in a recycling program and uses recyclable containers to package all resort amenities. All staff is trained on energy-saving procedures and conservation, as well as separating organic and inorganic waste. The resort also consistently tracks water consumption, energy use, and solid waste generation.

Find more information about Secrets Resorts & Spas.

Learn more about Cozumel

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
The hotel is situated 20 minutes from the island's International Airport.
Address: CARRETERA COSTERA SUR KM 13.5
COZUMEL
QR

MX
Local Phone: 800-413-4713
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 4

Swim-up Bar
Offering four sparkling pools and one Jacuzzi.
Golf: NEARBY
Cozumel Country Club
Cozumel Country Club offers an 18-hole championship course designed by Jack Nicklaus. The 6,847-yd course will snake around trees, mangroves and wetlands, creating a challenge for even the most experienced of golfers.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Not available
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Situated in one of the best areas of the island of Cozumel. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Enjoy the superb beach that stretches for 2000 feet. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 266
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only - 18 years or older
ROOM TYPES
PREFERRED CLB OCEAN JUNIORSTE
750 SQ FT suites are thoughtfully laid out. Ocean VW, 2 queen beds or 1 king bed w/integrated sitting area. Located on 2nd floor w/private balcony. IPod station with alarm clock, WiFi in public areas. Pref Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB TROPICAL SUITE
View of tropical fauna and pool view from newly renovated suite. One king or two queen size beds and Preferred Club amenities. 750 sq. ft.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SWIM UP JUNIOR SUITE OCEAN
Unique 550 SQ FT suite, ground floor, 1 king bed, ocean vw, w/integrated sitting area. Swim up to private terrace. Terrace has table an chairs. WiFi in public areas, 32'' flat screen TV.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFCLB ROOFTOP OCF PLUNGEPOOL
790 sq. ft. loft suite with location on the top floor. One king bed, large sitting area, luxurious bath area with separate shower, a private, furnished terrace with oceanfront views, and a 9 x 9 ft. lap pool. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JUNIORSTE SWIMUP
750 SQ FT suite, ground floor, 1 king bed, ocean vw, w/integrated sitting area. Swim up to private terrace or use unique and fun slides. Terrace w/table, chairs. WiFi in public areas, 32'' flat screen TV. Pref Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE POOL VIEW
Stunning 550 SQ FT room. Recently renovated. All with 1 king bed an integrated sitting area. Located on 2nd and 3rd floor w/private balcony. WiFi in public areas, 32'' flat screen TV, mini bar, hair dryer, electric safe
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFCLB SUPERIOR JRSUITE OCEAN
667 sq. ft suite, one king bed, spacious sitting area, generously sized bathroom. Located on the top floor with a beautiful ocean view. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEANVIEW JUNIOR SUITE
753 SQ FT suites are thoughtfully laid out. Ocean view. Choose from 2 queen-size beds or 1 king bed with integrated sitting area. Located on 2nd floor with private balcony. IPod station with alarm clock, WiFi in public areas.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREF CLB OCEANFRONT JRSUITE
750 sq. ft. Stunning oceanfront views. One king bed and Preferred Club amenities. Private terrace. Max. occupancy: 2
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE SWIM UP POOL VIEW
Unique 550 SQ FT suite, ground floor, 1 king bed, pool vw, w/integrated sitting area. Swim up to private terrace or slide down unique and fun slides to splash pool. Terrace has table an chairs. WiFi in public areas, 32'' flat screen TV.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Secrets Aura Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Secrets Aura Cozumel:
Barefoot Grill - Enjoy a variety of light lunch specialties and ocean-views each day. Open for lunch from 11am to 5pm. Dress Code: Casual
Windows - Delicious National and international cuisine served up a la carte. Open for breakfast, lunch and dinner.
Coco Cafe - Enjoy premium coffee and snacks in a casual and relaxed atmosphere.
Bordeaux - Savor the taste of French cuisine each evening serving delectable fare in a romantic elegant setting. Open for dinner with a casual elegant dress code.
Oceana - Scrumptious seafood favorites served a la carte in outdoor setting. Perfect for a romantic evening with your loved one. Dress is casual elegance.
Gohan Sushi Bar - Savor the taste of Japan each evening at Gohan, serving delectable variety of sushi.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beach and Pool Volleyball
Nightly Activities & Entertainment:
Live music 3 days a week. Aura offers four bars: Oceana Bar, Rendezvous, Manatee Swim-up Bar, and Sky Bar
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
608 Recommend
608 past Apple Vacationers would recommend Secrets Aura Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4680reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Relaxing Vacation!
DOUGLAS S.
Mar 13 2019
Secrets Aura is a great resort very relaxing! The preferred rooms are wonderful! The food is very good! Bars are fun! Good entertainment aand nice beach. The staff is great! We will go back!
Customer Rating: 

6 golden apples
PATRICK W.
Mar 11 2019
I was disappointed with: the beach which had much coral and was difficult to walk, the quality of the meals (never saw on a menu shrimp or lobster or scallops - never saw on the menu local Mexican dishes), no beach grill was available, if we wanted a lunch buffet only one was open and that started at 12:30. there was little entertainment. the weather was great, but this should not be a 6 golden apple hotel.
Customer Rating: 

Week in Cozumel
ROSS H.
Mar 06 2019
We stayed at Secrets in Jamaica 2 years ago. The food there compared to Secrets Aura was nowhere near as good. We were very surprised that such a difference in food quality could exist within the same enterprise. 2 of the 7 nights we were there we had no hot water.
Customer Rating: 

Entertainment/Hotel
TERRY S.
Feb 27 2019
The entertainment team at our hotel was exceptional. They always provided something for every age level. The view from our room was breathtaking. Pictures do not do it justice.
Customer Rating: 

First time I came home not needing a vacation from my vacation!
ELLYNN T.
Feb 21 2019
The Awesome: top shelf liquor everywhere - and not afraid to fire up a blender, breakfast smoothies, the most comfy beds and pillows! The beds are Sealy Comfort side and the pillows resemble "My Pillows" but better! Someone please tell me what they were! Whole party of 6 wants to know! The worst: super aggressive sales staff Claudia- I respect the hustle but NO, the Japanese restaurant was not good and they do not stock saki Many of the negative reviews I read were correct but I still loved this place - the premier section smelled like La Gazum -but wasn't in the premier section, portions could be on the small side but we planned accordingly
Customer Rating: 

DARCI S.
Feb 16 2019
Katie Tappa takes care of all of your vacation needs. We couldn’t imagine working with anyone else to plan our vacations
Customer Rating: 

Preferred Guest Coupons
NEAL S.
Jan 30 2019
We received $200 in coupons - good for the spa, wine, or a private dinner. However, we were very disappointed that we weren't able to use these coupons how we chose, as a certain amount was allotted towards each area. The spa was the only thing we were interested in, so we would've loved to have been able to apply the amount towards the spa. Also, the $40 off that was allowed towards the spa could not be combined with other specials. We happened to get in on the $139 special that was being offered to EVERY guest at Secrets that week but could not apply our coupons on top of that...meaning our $40 was useless. Being as we were 'preferred guests', it would have been nice to have gotten a 'bonus' (like combining coupons) to go with this upgrade.
Customer Rating: 

Well done
PAUL M.
Jan 30 2019
We were delayed by one Day because of a snow storm out of Chicago. They gave away our room but then came the upgrade. A job well done.
Customer Rating: 

Secrets Aura Cozumel
DUSTIN R.
Jan 15 2019
If you can go to another secrets in a different location for the same price, the do it. Secrets Aura rooms have great views, but that's about it. Room smelled like sewer gas was leaking into the bathroom. You had to hold the shower with one hand and bathe with the other as there was no wall mount for it. Food was applebees quality at the "finest" restuarant at the resort. It was very much underwhelming. I went to the Punta Cana secrets last year and it was substantially better across the board in every category. This is a 3 star experience at best.
Customer Rating: 

Secrets Aura in Cozumel
GREGORY M.
Jan 03 2019
We would absolutely recommend this hotel in Mexico!!!
Customer Rating: 

Take the good with the bad
PHILIP K.
Dec 26 2018
Overall, I would rate Secrets Aura one of the best all inclusive properties on the island. Great beach, excellent facilities. Gym was awesome (dated, but all in working condition). Restaurants were excellent. Buffet was not good. Food was not bad, but cold. Everything at the buffet was cold. Even the hot chocolate was temped at best. If your were in any of the ala carte restaurants, it was fine or borderline. But the buffet was nasty. Aura is joined with the family property Sunscape. And it was a good thing if you wanted entertainment. The daily entertainment schedule would come out, and on some days literally none of the scheduled events took place. Every day during our stay, most of the events did not take place. At Sunscape, all events took place, on time and were quite fun! Again, overall an excellent adult property. Just lacking in a couple of key areas.
Customer Rating: 

TripAdvisor Traveller Reviews
Great vacation
Christine B, Northern, MN
Thu Mar 14 12:20:13 EDT 2019
This is a great resort. Totally agree it isn't 5 star but it has some very, very nice parts to it. We book preferred and had a beautiful room. Everything was perfect. The preferred pool was great as well as the beach area. The pool bar got busy but the beach service was always good. We snorkled twice and regret not doing it daily. Equipment is easy to checkout. The skybar has great views of the sunset. Do not be afraid to order two courses at restaurants, we didn't and left hungry a couple times, however, I probably needed to save some calories. The food was average to good, it's one area needing improvement. I also wish they would have required proof for preferred guests in beach and pool area. College kids from non preferred or cruise day passes took over at least twice and made service horribly slow. I would go back in a haeartbeat!

Seems like they need more restaurants and to open earlier.
D w, Des Moines, Iowa
Thu Mar 14 08:51:00 EDT 2019
Though we were to have a preferred ocean view, it wasn't so much. Heard from people that had much better views and rooms at the lesser priced sister property. There were NO elevators in our buildings, which made it difficult for some. Most meals, including room service were great. Had a bad meal (the very tough, impossible to cut flank steak special) at Oceana, replaced with a thick muck of something else. El Patio was a great restaurant, great service, but needed a big sign to warn the multi dozens of men, that they can't be admitted with shorts. The swim up bar was handy. The shower floor could be hard for some to walk on. The vanity area flooring could be slippery, when wet. They sprayed for bugs when we were there, seemed like an odd time to do such (maybe wait between occupancies). The maid service and turn down services were very nice. All the staff seemed very accommodating, friendly, and hard working.

2 Week Dive Vacation
patdanrob, Ottawa, Ontario
Wed Mar 13 10:24:44 EDT 2019
Spent 2 weeks at Secrets Aura Cozumel in Feb 2019 and had a very enjoyable stay. Check in was relatively quick although several of our group required room changes for assorted reasons (no balcony, bad odor, incorrect bed option) By day 2 most of the room issues were taken care of. The rooms are large but starting to show age and wear. We were able to see interiors of several rooms in the junior suite ocean view category, and the layouts do vary so ask for another room if you have an issue with your assigned room. The food was great, especially at the French Restaurant. We also enjoyed evening dining at the other restaurants with great views of the ocean and the lovely sunsets. The grounds are very nice and well kept, as was the beach area. The biggest complaint we had was that common, annoying problem at many resorts--prime beach and pool chairs being held with towels for hours before anyone came to claim them, sometimes not used all day. There are lots of chairs available but many have no sun shelter. We dove with the dive shop on site, Dive House. The boats and staff were super and the diving was great! Cozumel is well known for its diving and for good reason! There is good snorkeling from shore and pier at the resort too. The resort beach is very nice, however the sand is not fine beach sand but full of small shell and coral pieces, and the water is quite rocky so water shoes are suggested if you want to swim. We would definitely consider another stay here in the future!

Vacation in Cozumel
lowellk0, indianaplois, United States
Wed Mar 13 08:03:59 EDT 2019
Secrets Aura was a great place to spend a week in the Caribbean. The staff in the restaurants worked their butts off. For the most part the food was never hot, just warm and sometimes cold. That is my biggest complaint! The activities were fun and they keep you entertained. Our room was clean, a bit outdated but clean. Overall, I really enjoyed our stay and would recommend Secrets Aura to anyone.

Wonderful time at Secrets Aura
tgguthmiller, Coon Rapids, Minnesota
Tue Mar 12 15:58:40 EDT 2019
The hotel is a short 15 minute trip from the airport. Upon arrival the staff greeted us warmly and they were eager to help us get situated into our room. We stayed in an ocean-front room which was spectacular. The sunsets from our patio were amazing! Because of our room selection, we had preferred member status which provided us with access to the private pool, lounge, etc. The beach was clean and long and wonderful for daily walks. Entrance into the water was a little tricky due to the coral and rocks. However, you could snorkel right in front of the resort which was really nice. If we ever go back to Cozumel, we would definitely stay at Secrets Aura and request our same room. Staff reviews: Bartender Jose at the Preferred Lounge was wonderful. He greeted us every day by name, with a smile and remembered our drinks of choice. Also, bartender Angel from the private pool was happy and eager to please no matter how busy he was. We had so much fun with Juanini and Israel from the entertainment crew. They have bubbly, outgoing personalities and it was clear that they truly wanted us to have an enjoyable and fun experience during our stay. It was nice getting to know them on a personal level as well. Elana from housekeeping did a fabulous job cleaning our room each day and made an extra effort to surprise us with a special linen design. Vicki and Viridiana, the pool and beach servers, were friendly, efficient and always ready to supply us with a new beverage. And Jose the gardener did an amazing job maintaining the appearance of all the lush gardens in the resort. He went out of his way to greet us every day and chat with us for a minute or two. It was obvious that he took great pride in his job, as did all the staff we encountered. The one issue we had was the air conditioner in our room would tend to freeze and prevent the room from being cooled effectively. Maintenance was prompt in addressing the problem but it kept reoccurring. In addition, we understand that the restaurants need to appeal to the masses but some of the food was really bland – we enjoy our food with more flavor and were not given the option of additional spices. All in all we had a wonderful and relaxing vacation and would recommend Secrets Aura to our family and friends.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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