Cozumel

Secrets Aura Cozumel


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada.
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary when you book a a Preferred Club Superior Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

The only hotel of its kind on picturesque Cozumel, Secrets Aura Cozumel combines all of the amenities of Unlimited-Luxury with an unparalleled island vacation experience for adults only. Secrets Aura Cozumel offers 266 luxurious guestrooms and suites, each featuring a king bed or two double beds, private terrace or balcony, full marble bathroom, complimentary mini-bar, and much more.

The magnificent Secrets Spa by Pevonia treats you with dozens of pampering choices. Experience pure indulgence through a combination of the latest hydrotherapy and indigenous treatments.

Indulge in an expansive array of international cuisine. Choose from four a la carte gourmet restaurants and a buffet venue reservations are never required. Most restaurants offer oceanfront dining. Or sneak away for a romantic meal in your suite or on the beach. Your Unlimited-Luxury privileges include all meals as well as premium beverages. Guests also have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6pm to 1am (transportation costs are not included).

If you desire an even higher level of luxury, the Preferred Club is for you. Enjoy an upgraded suite, special concierge service, and Preferred status and amenities including complimentary daily newspaper and internet access in room or suite, upgraded mini-bar service, upgraded bath amenities, and access to the private Preferred Club lounge, offering daily continental breakfast service, afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors, and complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property participates in a recycling program and uses recyclable containers to package all resort amenities. All staff is trained on energy-saving procedures and conservation, as well as separating organic and inorganic waste. The resort also consistently tracks water consumption, energy use, and solid waste generation. In the spa area, a variety of local, natural, and organic products are featured. Additionally, the resort uses indoor paints that are Green Seal Certified or contain zero or low VOC (volatile organic compounds) and recyclable, energy efficient T8 lights.

Find more information about Secrets Resorts & Spas.
Learn more about Cozumel

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
The hotel is situated 20 minutes from the island's International Airport.
Address: CARRETERA COSTERA SUR KM 13.5
COZUMEL
QR

MX
Local Phone: 800-413-4713
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 3

Swim-up Bar
Offering three sparkling pools and one Jacuzzi.
Golf: NEARBY
Cozumel Country Club
Cozumel Country Club offers an 18-hole championship course designed by Jack Nicklaus. The 6,847-yd course will snake around trees, mangroves and wetlands, creating a challenge for even the most experienced of golfers.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Not available
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Situated in one of the best areas of the island of Cozumel. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathle ss®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Enjoy the superb beach that stretches for 2000 feet. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 266
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only - 18 years or older
ROOM TYPES
JUNIOR SUITE POOL VIEW
Stunning 550 SQ FT room. Recently renovated. All with 1 king bed an integrated sitting area. Located on 2nd and 3rd floor w/private balcony. WiFi in public areas, 32'' flat screen TV, mini bar, hair dryer, electric safe
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFCLB SUPERIOR JRSUITE OCEAN
667 sq. ft suite, one king bed, spacious sitting area, generously sized bathroom. Located on the top floor with a beautiful ocean view. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEANVIEW JUNIOR SUITE
753 SQ FT suites are thoughtfully laid out. Ocean view. Choose from 2 queen-size beds or 1 king bed with integrated sitting area. Located on 2nd floor with private balcony. IPod station with alarm clock, WiFi in public areas.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREF CLB OCEANFRONT JRSUITE
750 sq. ft. Stunning oceanfront views. One king bed and Preferred Club amenities. Private terrace. Max. occupancy: 2
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE SWIM UP POOL VIEW
Unique 550 SQ FT suite, ground floor, 1 king bed, pool vw, w/integrated sitting area. Swim up to private terrace or slide down unique and fun slides to splash pool. Terrace has table an chairs. WiFi in public areas, 32'' flat screen TV.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB OCEAN JUNIORSTE
750 SQ FT suites are thoughtfully laid out. Ocean VW, 2 queen beds or 1 king bed w/integrated sitting area. Located on 2nd floor w/private balcony. IPod station with alarm clock, WiFi in public areas. Pref Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB TROPICAL SUITE
View of tropical fauna and pool view from newly renovated suite. One king or two queen size beds and Preferred Club amenities. 750 sq. ft.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SWIM UP JUNIOR SUITE OCEAN
Unique 550 SQ FT suite, ground floor, 1 king bed, ocean vw, w/integrated sitting area. Swim up to private terrace. Terrace has table an chairs. WiFi in public areas, 32'' flat screen TV.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFCLB ROOFTOP OCF PLUNGEPOOL
790 sq. ft. loft suite with location on the top floor. One king bed, large sitting area, luxurious bath area with separate shower, a private, furnished terrace with oceanfront views, and a 9 x 9 ft. lap pool. Preferred Club amenities included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JUNIORSTE SWIMUP
750 SQ FT suite, ground floor, 1 king bed, ocean vw, w/integrated sitting area. Swim up to private terrace or use unique and fun slides. Terrace w/table, chairs. WiFi in public areas, 32'' flat screen TV. Pref Club amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Secrets Aura Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Secrets Aura Cozumel:
Bordeaux - Savor the taste of French cuisine each evening serving delectable fare in a romantic elegant setting. Open for dinner with a casual elegant dress code.
Oceana - Scrumptious seafood favorites served a la carte in outdoor setting. Perfect for a romantic evening with your loved one. Dress is casual elegance.
Barefoot Grill - Enjoy a variety of light lunch specialties and ocean-views each day. Open for lunch from 11am to 5pm. Dress Code: Casual
Windows - Delicious National and international cuisine served up a la carte. Open for breakfast, lunch and dinner.
Coco Cafe - Enjoy premium coffee and snacks in a casual and relaxed atmosphere.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beach and Pool Volleyball
Nightly Activities & Entertainment:
Live music 3 days a week. Aura offers four bars: Oceana Bar, Rendezvous, Manatee Swim-up Bar, and Sky Bar
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
608 Recommend
608 past Apple Vacationers would recommend Secrets Aura Cozumel to their friends and family
TripAdvisor Web Reviews
Based on 4350reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Honeymoon, Great Experience
Layton L,
Mon Sep 24 08:21:52 EDT 2018
First time staying in an all inclusive resort or even leaving the country on vacation. Things I loved: Breakfast buffet (quick service and always friendly with a lot of offerings), entertainment (great people like Winnie the Pooh (Hugo) and Arbey to entertain you), bartenders, Jesus was great at the manatee pool and always had cool new drinks. Things that were alright: food (it didn't really blow us away, it was alright nothing special), weather (went at the wrong time but coming from a snowy climate to 98 degrees and humidity I got fried), room service (24 hours which is great, but food was always cold)

First all inclusive vacation and was a big let down.
Traveler114105, Evans, Georgia
Sun Sep 23 08:54:21 EDT 2018
This was our first all inclusive resort trip. We have been big cruisers. The place was a huge let down as it just wasn’t up to par with my expectations. 1. We chose an all adult resort but this is far from that. Kids were everywhere. On the beach, screaming on the dock, snorkeling the dock, at every single entertainment night. You should remove the adult resort part. 2. Food was very poor. We were sick 3 out of 7 nights. Food quality could be good one day and garbage the next in the same restaurant. Food was never hot, birds few all over the eating areas stealing food from plates, Buffett areas. Nobody did anything to remove them and they bring diseases.. disgusting 3. Zero snacks if your hungry. The coffee shop closed early and was the only place to get a desert. But popcorn, chips, pizza, etc was no where to be found. After a night out you only could order room service. We did twice and it was limited and cold. We lost weight on vacation. Who does that. 4. Entertainment was very poor. Nothing compares to what the cruise ships offer. The entertainment was almost always in union with the neighboring kids hotel so children where running around, screaming and just being kids. Exactly what I tried to get away from and why I chose adults only resort. Big fail. 5. Room was nice and cold but showers were always an adventure. Had water stop running in 2 showers. Then the bathroom. Flooded every time. We always took beach towels to our room to keep from hurting ourselves. 6. Lunch offerings were inconsistent. One day they are coming down the beach with cool local offerings. One day the grilled a fish for tacos but when I went to get some Aubrey first tried to make us dance before eating. Sorry but I am not a trained seal. I don’t do tricks for my fish. So I never tried the fish. 7. One night they had a cool fun event,casino night. But we couldn’t participate because your food made us sick and we were in our rooms. I lost 3 days of vacation from you poor foods. 8. Jaivo was an amazing waiter out on the beach. The best fun I had was laying on the beach with Jaivo taking care of us. Too bad I had to hear the kids out there. 9. The people you have working in the resort were super nice and most were very helpful. Loved the people there. 10. Top shelf liquor was a bit of an adventure. I drink crown royal and few places had it and would mysteriously run out. I felt like games were being played many nights with the liquor to save money. Not what I thought I was paying for. 11. Excellent easy snorkeling in from of the resort. Rocky bottom so where shoes as I saw people getting cuts and ruining their trip from it. But the water was perfect and great for free snorkeling. This trip was far from the quality of food, entertainment and safety on a cruise ship. I may try another all inclusive but this trip sure scared me for these types of places. The pools were just a big bowl of human pee with everybody drinking and not leaving them all day. Entertainment was boreing. Food was muh.

Anniversary Letdown
IowaDivers, Des Moines, Iowa
Sun Sep 23 07:26:44 EDT 2018
My husband and I booked this trip through UVC as members to celebrate our 5th anniversary. I emailed the resort in advance to ensure that our anniversary with special. Upon our arrival, both us and our friends were upgraded to ocean view which was great. From there, everything went downhill. Air conditioning was broken in 1 room and the hotel would not move our friends for 2 days after multiple maintenance calls. Our minibar was stocked with alcohol after repeatedly requesting none as my husband doesn't drink. The resort failed to acknowledge our anniversary in the daily activities. Dinner service was close to 3 hours 1 night resulting at Bordeaux and food was cold and incorrect. Our room was not cleaned daily and the new pillowcases put on our bed were stained and dirty. I asked to speak to a manager and a representative was sent out to take notes on all of the issues. We were told they would provide them to the manager who would resolve the issue and not to plan anything the next evening as they were going to do something special. Nothing happened. Overall, this resort and the service was a large disappointment! My few positives, the location is amazing with beautiful beaches. My husband went scuba diving daily with Dive with Martin and loved it. Also, the bartenders are great. I do drink and my beverage was also topped off and refreshing.

Exceeded Expectations
charmill, Kansas
Sat Sep 22 09:18:35 EDT 2018
I’m sitting in the airport on my way home and wanted to make sure I post a review before I go back to real life where I might get too busy. First, I was very impressed with this resort...for the money we spent to go here. We got a great price, which made me a little skeptical, but it was truly amazing time. I want to start with the negatives, because honestly this resort deserves to end on a high note. Areas needing improvement: - Kids on adult side. We book adults only because we want exactly that. I love my children, but when I’m on vacation with my husband I really don’t want to be around other littles. Although there is a pretty good boundary between Secrets and the family-friendly Sunscape, there were many times they had everyone together(I.e. theme nights on the beach usually included both resorts, hence not adults only). Not a make or break deal, just feel if you are looking to book here you should be aware. - Dilapidated conditions. This is where I disagree with other reviewers who stated “Preferred” wasn’t necessary. If you do not go preferred then your only other swim-up bar option is the Manatee pool.....which unfortunately was not swim up. Only the pool patio side was open during our stay with the bar area looking more like storage. Also almost every chair that we tried to sit in was broken. If this area of the resort was the only thing I based my review off of, it would be terrible. However, considering we went preferred and had other options, it was really great. The positive: People - Drinks & Food - We thought everything was great! Bordeaux was a little slow at dinner and unfortunately shares a patio with the Manatee pool, so the ambience was kind of an oxymoron. Market cafe was great for breakfast (the best French toast!), lunch (Fajitas!), ...I don’t recommend the restaurants on Sunscape (pretty sure the pasta was chicken noodle soup). But regardless of what you do or don’t like, there will be more than enough great options to choose from. - Cold rooms - I hate sleeping hot. The rooms got cold enough for me and the beds were the most comfortable of any resort I’ve stayed. - WIFI - great connections, never an issue. - Beautiful location/beach - you cannot get a better view! And there is great snorkeling right off the beach. But bottom line is that the people and the service set this resort apart. Absolutely top notch. I want to give a few commendations to some great people who helped make our week fabulous: Arbey with the entertainment team is so friendly and so much fun. Santiago, Cristian, Israel, Vicky, Jairo - the best bartenders ...thank you for all the amazing red beers (the best!) Overall, I would definitely recommend this resort, preferred side, and we will be back.

Great Place- Air Conditioner Incident
Walter M,
Fri Sep 21 15:22:08 EDT 2018
I took a minute to actually do this review, I was waiting for some follow up from the resort. However, after multiple attempts and no response I’ve taken to this medium. This place is fantastic, the food is good, sights are amazing and the people are awesome. Primary issue was: The AC was leaking and my guest took a fall due to the water leaking onto the floor in the morning. I reached out to the resort front desk during my stay and they came and fixed the AC- cool. However, my guest took a nasty fall and the resort advised that they would compensate somehow for this. I’ve reached out to the resort multiple times, even during the checkout (preferred) I was advised that something would be done- nothing. So, I pray that there is no issue like this for anyone- to the resort- you should really follow up on this kind of thing. I also have the video of the leaking AC.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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