Cancun

Secrets Akumal Riviera Maya


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Located in the heart of the Riviera Maya, Secrets Akumal offers guests Unlimited-Luxury and exemplary service.

Situated on sugar-white sand beaches aside crystal clear water, Secrets Akumal Riviera Maya offers 434 suites, each of which feature a privately furnished balcony or terrace, a Jacuzzi Tub, a fully stocked mini-bar, and more.

Resort features include three pools, which are highlighted by a swim-up bar and infinity pool, non-motorized water sports, a fitness center, and access to a world class spa. Once the sun sets, guests can enjoy a nightly show at the theater or dance the night away at the on-site nightclub.

Secrets Akumal offers a wide variety in dining, from Mexican classics at El Patio to the finest French cuisine at Bordeaux. With complimentary access to nine restaurants on-site, none of which require reservations, there is surely something to please everyone's taste buds.

Find more information about Secrets Resorts & Spas.
Learn more about Riviera Maya.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Akumal Riviera Maya is situated in the center of Riviera Maya, just 20 minutes away from Playa del Carmen and about one hour from the Cancun International Airport.
Address: Carretera Federal 307, km 254 + 600
Pueblo de Akumal, Tulum
QR

MX
Local Phone: +52-984-875-7600
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (20 minutes)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three pools including an expansive infinity pool and a swim-up bar.
Golf: NEARBY
Designed by Robert Trent Jones II, this course spans over 12,000 yards, offering a 36-hole course development including a 7,843-yard 18 hole championship course, a 1,356 yard 9 hole par 3 golf course, a driving range, practice green and more.
Lessons Available
Holes: 36
Green Fees: Complimentary
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Akumal Riviera Maya combines the natural elements with modern amenities. The natural wooden walkways aside the pools, trees, and fire pits create a stunningly romantic ambiance. AMResorts® will now be welcoming small dogs. All 434 elegantly appointed suites, many with stunning ocean views, offer a private furnished balcony or terrace, full bathroom with Jacuzzi tub and separate shower, daily refreshed mini-bar and more. This hotel has 7 restaurants and 2 snack bars. Beach: Akumal Beach, awarded a 2014 TripAdvisor Traveler's Choice Award for being one of the "Top 10 Beaches in Mexico", features white sands and clam waters. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 434
Year Opened: 2015 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Dogs must be 22 pounds/10 kg or less.
ROOM TYPES
PREFERRED CLB JRSUITE OCEAN VW
Beautiful ocean views from private furnished balcony or terrace. Includes one king bathroom with Jacuzzi for two, and separate shower. Preferred Club amenities include access to private lounge, internet in room, upgrade minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREF JRSTE SWIMOUT OCEANFRONT
Private furnished balcony with direct swim-out access. Includes one king bed, Jacuzzifor two in bathroom, and separate shower. Preferred Club amenities include access to private lounge, internet access in room, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSUITE TROPICAL
Lush tropical views from private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and separate shower. Preferred Club amenities include access to private lounge, internet access in room, upgraded minbar, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCEAN VW
Stunning partial ocean views from private furnished balcony or terrace. Includes one king bed or two double beds, Jacuzzi for two in bathroom, and separate shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Lush tropical views from private furnished balcony or terrace. Includes one king bed or two double beds, Jacuzzi for two in bathroom, and separate shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEAL OF THE DAY NONREFUNDABLE
Other Amenities -
Kitchen
PREFERRED CLB JRSUITE SWIMOUT
Pool and tropical views from private furnished terrace with direct swim-out access. Includes one king bed, Jacuzzi for two in bathroom, and separate shower. Preferred Club amenities include access to a private lounge, internet access in room, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE SWIM OUT
Pool and tropical garden views from a private furnished terrace with direct swim-out access. Includes one king bed, Jacuzzi for two in bathroom, and separate shower.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE MASTER STE OCEANFRONT
Oceanfront views from a private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and a separate shower. Preferred Club amenities include accesss to a private lounge, internet access in room and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSTE OCEANFRONT
Beautiful oceanfront views from private furnished balcony or terrace. Includes one king bed, bathroom with Jacuzzi for two, and separate shower. Preferred Club amenities include access to private lounge, internet in room, upgraded minibar, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE MASTER SUITE OCEANVIEW
Ocean views from a private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and a separate shower. Preferred Club amenities include access to a private lounge, internet access in room and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
Guestroom includes one king bed or two double beds, a full bathroom with a Jacuzzi for two and a separate shower, and a private balcony or terrace with stunning ocean views. Room also features a minibar, 24-hour room service, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Secrets Akumal Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Akumal Riviera Maya:
El Patio - Mexican Cuisine served a la carte
Portofino - Italian Cuisine served a la carte
Coco Cafe - Coffee and Snack Bar
Bordeaux - French Cuisine served a la carte
Himitsu - Pan-Asian Cuisine served a la carte
Seaside Grill - Grilled Specialties served a la carte
Market Cafe - International Buffet
Oceana - Fresh Seafood served a la carte
Barefoot Grill - Light Lunch Specialties
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Archery, Yoga, Cocktail classes, Dance lessons, Football, Snorkeling, Kayaking, Water aerobics, Water polo, Golf nearby, Ping-pong.
Nightly Activities & Entertainment:
An evening show every night in the theater or beach such as: Rock Show, Beach Party, Comedian, etc.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
238 Recommend
238 past Apple Vacationers would recommend Secrets Akumal Riviera Maya to their friends and family
TripAdvisor Web Reviews
Based on 5318reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
A GREAT vacation. The resort is very good...the people are exceptional!
Steve C,
Thu Mar 21 20:49:22 EDT 2019
Cancun immigration is insane, STUPID!!! They are inviting a disaster. Literally thousands of people herded like cattle into one room with the escalator dumping more in by the minute. No security....No management...just a mess. Try to arrive on a weekday....might be better. Secrets Akumal made it all better though. Beautiful grounds...immaculate. Food was OK..to very good! Entertainment was VERY good. The sax player..who was just called "They Saxophone Player" was incredible. Book him again, Secrets! But it was the workers...people who made the difference. CHRISTIAN...the concierge in #9 building. Give him a raise. DAVID in #4. same ...in the Preferred Club... Alejandro (Alex) and LIZ!!! Incredible. 5 stars for both!! GIL....I believe a concierge...GREAT help who helped me find my lost sandals and helped with our bags at the end. We will return. I hope management gets this message.

WOW!!! Amazing!!! Beyond Expectations!!! James Bond would be jealous!!!
Lea_n_Dug, Winnebago, Illinois
Thu Mar 21 17:31:35 EDT 2019
EVERYTHING was spectacular here!!! The FOOD (9 gourmet restaurants), the SERVICE (The wait staff were exceptionally friendly, accommodating, and just the most pleasent people ever), the POOLS (3 ginormous pools), the DRINKS (top shelf, expertly prepared), the ENTERTAINMENT (every night multiple options, from small stage intimate acoustic sets, to big theater classic rock extravaganzas, to beach fire and light shows, and even Akumal's own version of "The Voice"), the ROOM (clean, walk-in double showers, large jacuzzi, heavenly mattress, personal safe, twice-daily stocked mini bar, walk out terrace into pool, etc.), the BEACH (breathtaking green, blue, and turquoise coral sea, white sand, with plenty of snorkeling adventure), the BARS (around every corner with some being swim-up), the NATURE (cool tropical animals and birds that made you feel as if you were walking through a tropical jungle), NO BUGS (my wife and I saw only 2 flies and were NEVER bothered by mosquitoes during our 8 day vacation), the ACTIVITIES (water aerobics, volleyball, bicycling, kayaking, yoga, dancing, etc., etc., etc.), the QUIET (adults only), the SUN (rarely rains), a bit of SHOPPING (several small clothes and gift shops) . . . literally EVERYTHING was TOP-NOTCH!!! We talked with several other couples (who were visiting from all around the world) who stated that they'd visited many other resorts in the Cancun area, and since visiting Secrets Akumal, they'd always come back here. Honorable mention goes to several members of their staff who were absolutely amazing: Araceli (our building concierge), Moises, Oliver, Mariana, & Octavio! Douglas & Lea say, "Hola!" We hope to see you again sometime soon! Also, the theater's "Rock Band" was phenomenal and the Spa's personnel were exceptionally skilled and out-of-this world! I could not have even "dreamed" of a better way for my lovely wife and I to have spent our 10 year Anniversary! BRAVO, Secrets Akumal! BRAVO!!! You are being HIGHLY RECOMMENDED to all our co-workers, families, and friends!!!

The best ever. AKUMAL
La Vette B,
Thu Mar 21 12:08:41 EDT 2019
Our room was amazing. I loved the jucuzzi bath, the sheer curtain was a nice touch and I could wAtch tv at the same time. Top notch room service, the meals were prepared as if you were sitting in their dining room. The room service “box” was a nice surprise.

First All Inclusive
eddiec8519, Chicago, Illinois
Thu Mar 21 11:33:04 EDT 2019
Had a great experience here for my first all inclusive. Drinks and food were always readily available with many options for pretty much anything you could possibly be craving. Also enjoyed the CrossFit classes offered by the resort each weekday under the direction of Diego, a coach from a nearby box. I do CrossFit at home and was THRILLED to find out they offered this at the resort since the closest box was a bit of a hike to get to.

Best Secrets so far!
Michelle R, Elmhurst, Illinois
Thu Mar 21 10:29:16 EDT 2019
I have vacationed at Secrets The Vine, Maroma, and Capri. This resort is now my fave. Akumal is 1 hr 15 min from the airport. I cringed and almost looked for a resort closer to Cancun. Don't. What made Akumal a step above: 1) Gounds: impeccable. Paths to beach, restaurants, etc.are lush with indigenous vegetation. You'll get turned around at least 1x, but will, never for a second, forget you have escaped the concrete jungles of the U.S. 2) Service: 5-star and some at 6: Rodrigo, a manager, camed by to ask if I wanted dessert. I declined (nothing w/chocolate on menu). He walked to another restaurant (a good distance away) and brought back a sinful lava cake. Same with concierge Sandra, offering to repair my sunglasses. 4. Rooms, bed: comfortable, clean and beautiful. The best views are on the 4th floor. 5. COFFEE: If you love it, Coco Cafe is superb. Lilliana welcomed me each day- making the best soy cappuccinos. Ever. 6. No "where is your man?" vibe. Patrons were more diverse and friendly. 7. FOOD: Excellent. Just one restaurant was blacklisted. You'll know which one. Meals were close-your-eyes FABULOUS, but inconsistent. The Paris Brest at Bordeaux was a-ma-zing the first time I visited. Another night: COMPLETELY different (in a bad way)-- meringue instead of a cream, different pastry entirely. 7. Akumal means Turtle: You can snorkel and swim with baby turtles. Any time. Right there. I rarely visit a resort twice but I and my co-travellers agreed-- we would return to Akumal.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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