Cancun

Secrets Akumal Riviera Maya


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Located in the heart of the Riviera Maya, Secrets Akumal offers guests Unlimited-Luxury and exemplary service. This adults only resort offers Unlimited-Luxury to guests seeking a romantic getaway to paradise.

Situated on sugar-white sand beaches aside crystal clear water, Secrets Akumal Riviera Maya offers 434 suites, each of which feature a privately furnished balcony or terrace, a Jacuzzi Tub, a fully stocked mini-bar, and more.

Resort features include three pools, which are highlighted by a swim-up bar and infinity pool, non-motorized water sports, a fitness center, and access to a world class spa. Once the sun sets, guests can enjoy a nightly show at the theater or dance the night away at the on-site nightclub.

Secrets Akumal offers a wide variety in dining, from Mexican classics at El Patio to the finest French cuisine at Bordeaux. With complimentary access to nine restaurants on-site, none of which require reservations, there is surely something to please everyone's taste buds.

For the truly discerning travelers, upgrade your experience to the Preferred Club and receive access to the exclusive Preferred Club lounge, premium suite locations, complimentary in-room internet access, upgraded mini-bar amenities, and more.

Find more information about Secrets Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Akumal Riviera Maya is situated in the center of Riviera Maya, just 20 minutes away from Playa del Carmen and about one hour from the Cancun International Airport.
Address: Carretera Federal 307, km 254 + 600
Pueblo de Akumal, Tulum
QR

MX
Local Phone: +52-984-875-7600
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (20 minutes)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three pools including an expansive infinity pool and a swim-up bar.
Golf: NEARBY
Designed by Robert Trent Jones II, this course spans over 12,000 yards, offering a 36-hole course development including a 7,843-yard 18 hole championship course, a 1,356 yard 9 hole par 3 golf course, a driving range, practice green and more.
Lessons Available
Holes: 36
Green Fees: Complimentary
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Akumal Riviera Maya combines the natural elements with modern amenities. The natural wooden walkways aside the pools, trees, and fire pits create a stunningly romantic ambiance. All 434 elegantly appointed suites, many with stunning ocean views, offer a private furnished balcony or terrace, full bathroom with Jacuzzi tub and separate shower, daily refreshed mini-bar and more. This hotel has 7 restaurants and 2 snack bars. Beach: Akumal Beach, awarded a 2014 TripAdvisor Traveler's Choice Award for being one of the "Top 10 Beaches in Mexico", features white sands and clam waters. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 434
Year Opened: 2015 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
JUNIOR SUITE SWIM OUT
Pool and tropical garden views from a private furnished terrace with direct swim-out access. Includes one king bed, Jacuzzi for two in bathroom, and separate shower.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE MASTER STE OCEANFRONT
Oceanfront views from a private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and a separate shower. Preferred Club amenities include accesss to a private lounge, internet access in room and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSTE OCEANFRONT
Beautiful oceanfront views from private furnished balcony or terrace. Includes one king bed, bathroom with Jacuzzi for two, and separate shower. Preferred Club amenities include access to private lounge, internet in room, upgraded minibar, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE MASTER SUITE OCEANVIEW
Ocean views from a private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and a separate shower. Preferred Club amenities include access to a private lounge, internet access in room and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
Guestroom includes one king bed or two double beds, a full bathroom with a Jacuzzi for two and a separate shower, and a private balcony or terrace with stunning ocean views. Room also features a minibar, 24-hour room service, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSUITE OCEAN VW
Beautiful ocean views from private furnished balcony or terrace. Includes one king bathroom with Jacuzzi for two, and separate shower. Preferred Club amenities include access to private lounge, internet in room, upgrade minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREF JRSTE SWIMOUT OCEANFRONT
Private furnished balcony with direct swim-out access. Includes one king bed, Jacuzzifor two in bathroom, and separate shower. Preferred Club amenities include access to private lounge, internet access in room, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSUITE TROPICAL
Lush tropical views from private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and separate shower. Preferred Club amenities include access to private lounge, internet access in room, upgraded minbar, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCEAN VW
Stunning partial ocean views from private furnished balcony or terrace. Includes one king bed or two double beds, Jacuzzi for two in bathroom, and separate shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Lush tropical views from private furnished balcony or terrace. Includes one king bed or two double beds, Jacuzzi for two in bathroom, and separate shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEAL OF THE DAY NONREFUNDABLE
Other Amenities -
Kitchen
PREFERRED CLB JRSUITE SWIMOUT
Pool and tropical views from private furnished terrace with direct swim-out access. Includes one king bed, Jacuzzi for two in bathroom, and separate shower. Preferred Club amenities include access to a private lounge, internet access in room, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Secrets Akumal Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Akumal Riviera Maya:
Himitsu - Pan-Asian Cuisine served a la carte
Seaside Grill - Grilled Specialties served a la carte
Market Cafe - International Buffet
Oceana - Fresh Seafood served a la carte
Barefoot Grill - Light Lunch Specialties
El Patio - Mexican Cuisine served a la carte
Portofino - Italian Cuisine served a la carte
Coco Cafe - Coffee and Snack Bar
Bordeaux - French Cuisine served a la carte
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Archery, Yoga, Cocktail classes, Dance lessons, Football, Snorkeling, Kayaking, Water aerobics, Water polo, Golf nearby, Ping-pong.
Nightly Activities & Entertainment:
An evening show every night in the theater or beach such as: Rock Show, Beach Party, Comedian, etc.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
238 Recommend
238 past Apple Vacationers would recommend Secrets Akumal Riviera Maya to their friends and family
TripAdvisor Web Reviews
Based on 3988reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Mediocre customer service
389accounting, Miami, Florida
Thu Jun 14 16:26:16 EDT 2018
Unfortunately, we had a very rough experience at this resort. We reserved a preferred junior suite. The preferred service includes preferred check-in at the club. During check-in, They didn’t tell us about the activities or events, did not tell us about the restaurants, but they surely utilized most of the check-in time to try to book us into this breakfast where they try to sell you the time share.When we were going to be walked to our suite, it was raining. They made us walk under the rain all the way to our building without providing an umbrella. Then, we went to lunch at the Seaside restaurant. The food was ok, defintely not 4*, but I had to have the knife replaced because the one they placed on the table was badly washed and I could see the sticky crust on it. Taking showers was frustrating as the water doesn’t warm up enough so I couldn’t enjoy them. The customer service and treatment by the staff in general is mediocre. Do not get sold on what you see on the website, the resort is nothing like what it seems like. Sorry to have wasted a couple’s getaway without the kids in rhis resort.

Turtles and More
OhioTexican, Beavercreek, Ohio
Thu Jun 14 12:43:15 EDT 2018
We spent 7 nights in the Master suite Oceanview in building 3. We had a great view from the 4th floor. This room has a separate living room and bedroom. The guest bathroom in the living area made it easy for us both when arriving after nightly activities or while one of us was still asleep in the morning. Great for couples who are not always on the same sleep schedule. Beach - We spent most of our day on the beach close to the swing bar. Left side of beach. Miguel kept us full of drinks and snacks all day. We had a cabana every day without the 7:00 am chair reservation game. The main pool area is the only place you had to reserve early. The locals and non Secrets tourist are constantly trying to get to the Bar or use chairs. The security is always on top of these visitors. Not an issue at all for Secrets guest. Ocean- Wonderful experience swimming with the turtles. I went at least 3 times a day and saw a turtle every time. The reef off to the right is also very nice snorkeling for rays and fish. Swim straight out from lifeguard shack to triangle warning sign to see turtles all day. Follow the rope line to the right to find the reefs past the wedding gazebo. Food- breakfast buffet has everything you could possibly need. Highlights- omelette station, orange juice, French toast, guacamole for me. Lunch was usually ordered on beach. All very good. Small burrito, guac and chips (not on menu) just ask for it. Burgers, tempura veggies were great. Dinner- small serving size. Order an appetizer and 2 entrees or 3 entrees to share for two. Italian - Osso Bucco is very good with a shared lasagna. Oceana- fish from the grill with coconut shrimp. French - onion soup, escargot, filet was very good. Steaks are always questionable compared to US grade beef, but The Grill was good just not great beef. Not bad, just not USDA. Shows - we have been to many all inclusives including Excellence and we were pleasantly surprised with The quality of the shows at theatre. Elements and the Rock Show were very entertaining and we had fun at the Disco after the show. Great week at Secrets Akumal with no major issues whatsoever. Concierge in each building work hard to fix or make sure you have anything you need. We had Saul in building 3 and he was very helpful and friendly. The best Waiter was “Tall Jorge” George at Bordeaux. I guess there is a short Jorge as well. Talk Jorge was a great waiter and very friendly. Mosquitoes were seldom seen and we were not bit at all. Lobby bar can a bit warm with little breeze. Sports bar has s great bartender and a good last stop of the evening. Please vote Helpful below!!!

Great trip with friends
Utahqueen1, Lake of the Ozarks, MO
Wed Jun 13 18:21:02 EDT 2018
My husband and I traveled with another couple to Secrets Akumal June 5-10. We had a wonderful stay. We booked a non preferred club ocean view. Our room was on the top floor of building 9. We loved our view. It was of the ocean and the entire resort. We spent all of our time at the beach, so I cannot comment on the pools. We rented bali beds for 4 days and had the absolute best service. Our trip would not have been the same without the service of Alfonso, Francisco and Caeser. Alfonso and Francisco really got to know our preferences and brought us drinks without us having to ask. The snorkeling out front was really enjoyable. We saw stingrays and turtles daily. We enjoyed all the restaurants, but the Mexican was our least favorite. With that said, our service was great everywhere.

The perfect, low-key, beautiful vacation spot...”My Pleasure”
Terri B, Orlando, Florida
Wed Jun 13 17:15:20 EDT 2018
We’ve stayed at Secrets before but Secrets Akumal made us even more in love with this brand. Every staff member was service oriented and ended each interaction with “My Pleasure!” The accommodations are spotless. The pools (3) are beautifully designed and go from fun to chill to total relaxation - so you could pick your mood! The beach - which they keep beautifully groomed - offers incredible snorkeling and a possible view of sea turtles. The food is delicious, with great variety. We were there during an inspection and they take food safety VERY SERIOUSLY! We would like to call out the following staff for OVER THE TOP service: Jorge - portofino manager Miguel - portofino waiter Gemima - PC lounge reception Gabriela - Concierge for PCL building 1 (OMG - she made our vacation!) Hugo- Concierge Supv - always asking what more they can do Israel - Seaside - the hands down BEST waiter at the resort! Don’t hesitate to book this property - it really is a well kept secret. And definitely book the Preferred Club - great amenities.

Beautiful Resort
Tracy D,
Tue Jun 12 12:42:56 EDT 2018
The resort is beautiful, especially the beach. The room was very comfortable and the staff that cleaned the room were exceptional. We met Cesar at the pool our very first day and he was so friendly and helpful. He made sure to talk to us each day and made sure we were having a good time. The food was ok. We have stayed at several all inclusive resorts and it seemed that it took a long time to get drinks or food.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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