Cancun

Secrets Akumal Riviera Maya


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Unlimited-Luxury®   All Inclusive    

Rated "Best Hotel Chain" by Apple Vacationers 2011-2017.

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Junior Suite Ocean View or higher accommodations category for a minimum of 7 nights (restrictions apply*).

Located in the heart of the Riviera Maya, Secrets Akumal offers guests Unlimited-Luxury and exemplary service. This adults only resort offers Unlimited-Luxury to guests seeking a romantic getaway to paradise.

Situated on sugar-white sand beaches aside crystal clear water, Secrets Akumal Riviera Maya offers 434 suites, each of which feature a privately furnished balcony or terrace, a Jacuzzi Tub, a fully stocked mini-bar, and more.

Resort features include three pools, which are highlighted by a swim-up bar and infinity pool, non-motorized water sports, a fitness center, and access to a world class spa. Once the sun sets, guests can enjoy a nightly show at the theater or dance the night away at the on-site nightclub.

Secrets Akumal offers a wide variety in dining, from Mexican classics at El Patio to the finest French cuisine at Bordeaux. With complimentary access to nine restaurants on-site, none of which require reservations, there is surely something to please everyone's taste buds.

For the truly discerning travelers, upgrade your experience to the Preferred Club and receive access to the exclusive Preferred Club lounge, premium suite locations, complimentary in-room internet access, upgraded mini-bar amenities, and more.

Find more information about Secrets Resorts & Spas.
Learn more about Cancun.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Akumal Riviera Maya is situated in the center of Riviera Maya, just 20 minutes away from Playa del Carmen and about one hour from the Cancun International Airport.
Address: Carretera Federal 307, km 254 + 600
Pueblo de Akumal, Tulum
QR

MX
Local Phone: +52-984-875-7600
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (20 minutes)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three pools including an expansive infinity pool and a swim-up bar.
Golf: NEARBY
Designed by Robert Trent Jones II, this course spans over 12,000 yards, offering a 36-hole course development including a 7,843-yard 18 hole championship course, a 1,356 yard 9 hole par 3 golf course, a driving range, practice green and more.
Lessons Available
Holes: 36
Green Fees: Complimentary
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Akumal Riviera Maya combines the natural elements with modern amenities. The natural wooden walkways aside the pools, trees, and fire pits create a stunningly romantic ambiance. All 434 elegantly appointed suites, many with stunning ocean views, offer a private furnished balcony or terrace, full bathroom with Jacuzzi tub and separate shower, daily refreshed mini-bar and more. This hotel has 7 restaurants and 2 snack bars. Beach: Akumal Beach, awarded a 2014 TripAdvisor Traveler's Choice Award for being one of the "Top 10 Beaches in Mexico", features white sands and clam waters. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 434
Year Opened: 2015 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
JUNIOR SUITE PARTIAL OCEAN VW
Stunning partial ocean views from private furnished balcony or terrace. Includes one king bed or two double beds, Jacuzzi for two in bathroom, and separate shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE TROPICAL VIEW
Lush tropical views from private furnished balcony or terrace. Includes one king bed or two double beds, Jacuzzi for two in bathroom, and separate shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DEAL OF THE DAY NONREFUNDABLE
Other Amenities -
Kitchen
PREFERRED CLB JRSUITE SWIMOUT
Pool and tropical views from private furnished terrace with direct swim-out access. Includes one king bed, Jacuzzi for two in bathroom, and separate shower. Preferred Club amenities include access to a private lounge, internet access in room, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE SWIM OUT
Pool and tropical garden views from a private furnished terrace with direct swim-out access. Includes one king bed, Jacuzzi for two in bathroom, and separate shower.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE MASTER STE OCEANFRONT
Oceanfront views from a private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and a separate shower. Preferred Club amenities include accesss to a private lounge, internet access in room and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSTE OCEANFRONT
Beautiful oceanfront views from private furnished balcony or terrace. Includes one king bed, bathroom with Jacuzzi for two, and separate shower. Preferred Club amenities include access to private lounge, internet in room, upgraded minibar, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE MASTER SUITE OCEANVIEW
Ocean views from a private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and a separate shower. Preferred Club amenities include access to a private lounge, internet access in room and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
Guestroom includes one king bed or two double beds, a full bathroom with a Jacuzzi for two and a separate shower, and a private balcony or terrace with stunning ocean views. Room also features a minibar, 24-hour room service, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSUITE OCEAN VW
Beautiful ocean views from private furnished balcony or terrace. Includes one king bathroom with Jacuzzi for two, and separate shower. Preferred Club amenities include access to private lounge, internet in room, upgrade minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREF JRSTE SWIMOUT OCEANFRONT
Private furnished balcony with direct swim-out access. Includes one king bed, Jacuzzifor two in bathroom, and separate shower. Preferred Club amenities include access to private lounge, internet access in room, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PREFERRED CLB JRSUITE TROPICAL
Lush tropical views from private furnished balcony or terrace. Includes one king bed, Jacuzzi for two in bathroom, and separate shower. Preferred Club amenities include access to private lounge, internet access in room, upgraded minbar, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Secrets Akumal Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Secrets Akumal Riviera Maya:
Portofino - Italian Cuisine served a la carte
Coco Cafe - Coffee and Snack Bar
Bordeaux - French Cuisine served a la carte
Himitsu - Pan-Asian Cuisine served a la carte
Seaside Grill - Grilled Specialties served a la carte
Market Cafe - International Buffet
Oceana - Fresh Seafood served a la carte
Barefoot Grill - Light Lunch Specialties
El Patio - Mexican Cuisine served a la carte
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Archery, Yoga, Cocktail classes, Dance lessons, Football, Snorkeling, Kayaking, Water aerobics, Water polo, Golf nearby, Ping-pong.
Nightly Activities & Entertainment:
An evening show every night in the theater or beach such as: Rock Show, Beach Party, Comedian, etc.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
238 Recommend
238 past Apple Vacationers would recommend Secrets Akumal Riviera Maya to their friends and family
TripAdvisor Web Reviews
Based on 3200reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Perfect place to relax
Vlad_EMa, MA, USA
Mon Jan 15 15:49:36 EST 2018
If you are looking for place to relax, forget about your everyday life this is a place to be. Beautiful beach, snorkeling with the turtles, warm sea. The resort is designed in such way that you don’t feel people around you. The service is absolutely impeccable. You can order room service anytime. Very good restaurants, especially French one. The only negative thing for me was absence of any trials to walk except of the beach.

Best Secrets Vacation Yet!
Firefly103, Chicago, Illinois
Sun Jan 14 17:46:37 EST 2018
We have been to Mexico over a dozen times and many of these trips were to a Secrets or NOW resort; this resort exceeded our (admittedly high) expectations. The grounds were gorgeous in terms of layout, water features, and vegetation. The beach was beautiful and since it is a National Park for which the resort has access, the snorkeling and turtle-watching were fantastic. The food was better than average for a Secrets/NOW resort - which means it was really good. Carlos, our teppanyaki table chef at the Asian restaurant was excellent; funny, skilled and humble. The pools were beautiful and the decor of the restaurants and bars was a combination of elegance and fun. The Sports Bar had great TVs and a pool table and since it was "open-air" and near the pools it got a lot of traffic and became a popular gathering spot. The lobby bar had these very cool swinging seats and a comfy fire pit that was perfect in the evenings. Have "Ricky" Ricardo at the lobby bar mix you one of his special cocktails; he was even smoother than his drinks. The entertainment staff was the best we have encountered in Mexico. They motivated us and other guests to get involved in activities without coming across as pushy or insincere. We LOVE to play volleyball and there were some very competitive games which were driven by the staff. While the entire team was great, we would have to say that "Mexican Chocolate" and lil' Jonas were awesome and Oscar was hands-down the greatest staffer we have ever had the pleasure of meeting. They were always in the mix and seemed to be genuinely having fun with the guests. If you have been to Secrets or NOW resorts then you know that they are considered some of the best all-inclusives around, and you more than get what you pay for. Having said that, Secrets Akumal is all that and more; our best trip so far and will almost assuredly be yours too...

Great visit but was double charged - poor managerial customer service!
Gina C,
Sun Jan 14 11:29:58 EST 2018
We were traveling with 4 other couples and had extreme difficulties with making reservations...the resort said they would accommodate us but never did successfully. We were dissatisfied. Also my husband & I were charged twice for our stay. When we researched we realized that Secrets charged us for our stay along with another couple's. When we contacted the management - they were NOT helpful. We were forced to call American Express and get them involved. Waiting for a resolution from credit card. We won't return due to this major financial burden. If you go - pay close attention to what they charge you as well as how many times they charge you.

A wonderful escape
Andrew G, Poland
Sun Jan 14 11:06:19 EST 2018
I have stayed at different Secret Resorts in the past and again this resort did not disappoint. The room was perfect and the ocean view was gorgeous. Plenty of room around the pool and never had a problem finding a seat (or a drink!). The beach is very nice and even though it is a public beach, the Secret's staff did a great job of ensuring that the seats were only used by hotel guests. Did the snorkeling excursion and was able to swim with multiple turtles and even saw a stingray!. The food was fantastic and each restaurant had plenty of gluten free options! We had a fantastic time and recommend this resort to anyone!

Great trip
meredithk2018,
Sun Jan 14 08:25:30 EST 2018
Love this property!! The rooms were amazing. The staff was more than willing to help in anyway and were very friendly and entertaining. We were always able to get places at the beach and pool. The servers brought our drinks without us even asking. We will definitely be going back!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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