Cancun

Seadust Cancun Family Resort


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit plate, and special room decoration.

There is a wide variety of activities at this family-friendly resort! Embark on an unforgettable family adventure to a beachfront paradise overlooking a beautiful white sand beach.

The Treasure Island Water Park is every kid's dream! Sun-splashed thrills await on the waters of this aquatic adventure land. With plunging water slides, cascading waterfalls, towering water castles, and a giant pirate ship, this tropical waterscape offers up a wet and wild family adventure unlike any other. For tadpoles and new swimmers, supervised baby and kids' clubs are offered, with special activities designed just for them.

For adults wanting to escape to a sanctuary of relaxation and well-being, Seadust Cancun Family Resort has a variety of treatments and massages designed to soothe the body and mind. Purify yourself with the relaxing treatments, facials, body wraps, and hydrotherapy.

Whether you're in the mood for drinks and snacks by the pool or a sumptuous steak, seafood, or sushi dinner, dining well and often is one of the many pleasures of an all-inclusive vacation at this resort. From casual family restaurants to beachfront bars, Seadust Cancun Family Resort has the perfect restaurant for any taste and occasion. Theme nights are also available at Magnus Restaurant, offering buffet options that include Mexican, Oriental, Gala, Arab, and more!
HOTEL LOCATION
Located 15 minutes from Cancun's Internatinal Airport, 5 minutes from the major entertainment center and 20 minutes from downtown.
Address: 16.9 Blvd. Kukulcan Km. Lote 52-04
Cancun


MX
Local Phone: 011-529982871400
Toll Free Phone: 1-800-233-5162
Fax: 52-998-287-1415
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 minutes by car.)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Five pools (three oceanfront) with two outdoor jacuzzis and an adults only pool. Treasure Island Water Park exclusively for kids.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Additional Charge
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Non-Motorized watersports located at Aquaworld. Scheduled shuttle to Marina.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Located on the best beach in Cancun, this intimate and elegant resort has a magical atmosphere combining design and architectre, and offering the ultimate in luxury and service. Each room is exquisitely appointed in a modern style. This property features Family of 5 rooms, adults pool and Treasure Island Water Park. Beach: Best beach at the south end of Cancun Hotel Zone. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 505
Year Opened: 2006 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Smoking no longer allowed at Bar Atlantis. No Springbreakers. Must be at least 18 years old. WiFi is an additional charge. Wifi Free in lobby area. Water sports are located off-site.
ROOM TYPES
PREMIER SUITE
This room featured with ocean view. Option of king size bed or two double beds. Bathroom with shower cabin, private furnished balcony, HD 50" Smart TV with cable service. Electronic safety deposit box.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY FAMILY SUITE
This room featured with ocean view. Maximum capacity of 5 guests, option of king size bed or two double beds. Bunk bed with three single beds. Bathroom with shower cabin, private furnished balcony, HD 50" Smart TV with cable service.
1 King Bed or 2 Double Beds Other Amenities -
Shower
Non-Smoking Available
Hair Dryer
Iron
Telephone
Television
Room Safe
CLUB SUITE
This room featured with ocean view. Option of king size bed or two double beds. Bathroom with shower cabin, private furnished balcony, HD 50" Smart TV with cable service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY SUITE
This room featured with limited ocean view. Maximum capacity of 5 guests, option of king size bed or two double beds. Bunk bed with three single beds. Bathroom with shower cabin, private furnished balcony, HD 50" Smart TV with cable service.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Iron
Telephone
Television
Room Safe
Satellite
OCEAN FRONT SUITE
Spacious and bright, Ocean Suites offer breathtaking ocean views. Bathrooms include steam showers and terraces with Jacuzzi. Guests also receive slippers, an a la carte breakfast in oceanfront restaurant, sparkling wine, and fruit basket upon arrival.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUNSET SUITE
This room featured with lagoon front view. Option of king size bed or two double beds. Bathroom with shower cabin, private furnished balcony, HD 50" Smart TV with cable service. Electronic safety deposite box.
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY ROOM-AI
Other Amenities -
Kitchen
LUXURY SUITE
This room featured with partial ocean view. Option of king size bed or two double beds. Bathroom with shower cabin, private furnished balcony, HD 50" Smart TV with cable service. Electronic safety deposit box.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
50' HD Smart TV, Coffee Maker, 24 hours room service, Safety box.
DINING
Seadust Cancun Family Resort features 1 meal plan options:
All Meals, Drinks & Tips-24 hours food and beverage service; domestic and international drinks; room service.
There are 11 Restaurants at Seadust Cancun Family Resort:
Light House - Italian-Mediterranean buffet-style eatery with different nightly themes.
Magnus Restaurant - Food Court with 11 stations with international cuisine, Breakfast, Lunch and Dinner.
Atlantis - A la Carte Breakfast for their Guests staying in Club rooms and Suites (Adults only).
Maguey - Famous Mexican a la Carte Restaurant.
La Creperie - Fun and Flavor Paradise, Desserts for all ages. (24 hours tea and coffee)
Carrousel - Designed for their youngest guests, Buffet Style next to their Waterpark.
Le Maison De Michelle - French Gourmet Specialties dinner a la Carte, Adults Only.
Big Ben - British a la Carte Steakhouse.
Waves - Snacks by the Pool.
Deli Manhattan - New York Style, offering a la Carte Lunch, Dinner and midnights snacks.
Samurai - Traditional Japanese a la Carte and Teppanyaki Dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Sport and Entertainment daily activities, as well as Nightly Shows at our Theater, 2 Illuminated tennis courts and multi-use court, Gym, Sauna y Steam room, Non-motorized Watersports at the Marina: Snorkel, scuba demo and boogie boards and kayaking.
Nightly Activities & Entertainment:
Every night at 9:00pm a different show takes place at the theater. Also the variety of bars such as the Atlantis Bar and Karaoke Bar open until 2:00am. Themed dinner buffet nights at Magnus Restaurant are also available throughout the week.
CHILDREN'S PROGRAMS
Baby Club= 18 months to 3 years old. Kids Club= 4-12 years old Teen's Club= 13-17 years old. 9:00am- 6:00pm.
Applicable Ages: 18 months-18 years
Program Fees: Complimentary.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $15.00 USD per hour
Mini golf, WaterPark "Treasure Island", Zip line, Climbing Wall & Mini-Golf, X-Box, Billards, Ping Pong, Yoga, Aerobics, Volleyball, Basketball & Bingo.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1773 Recommend
1773 past Apple Vacationers would recommend Seadust Cancun Family Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 877reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great room, food, and service just not sure what club-level I paid for got me over and above normal rae
JAMES F.
Jul 01 2018
I can't say enough good things about this resort. However, I am not sure what paying for the club-level got us.At previous resorts, club-level got us special high-end liquor and a separate snack and breakfast area. I didn't see any of that here.
Customer Rating: 

Relaxing Vacation!
CHRISTOPHER C.
Jun 13 2018
Enjoyed our relaxing vacation very much.
Customer Rating: 

A good value but be prepared for some things in a little disrepair.
SUZANNE S.
Mar 02 2018
For the price it's a very good value. The workers are second to none and VERY Friendly and helpful. However, you have to overlook some items falling apart. We had two different rooms. The first room we had water leaking from the bathroom ceiling then it was coming out of the lights. We reported it and they sent someone right away. We ended up having to move rooms. There are lots of little things. Like the door handles on the slider were both falling off. The paper holder next to the toilet was falling off the wall. IN the new room the door wouldn't close unless you slammed it and the strike plate on the door fell off. There are lots of those little things. The shower needed regrouted etc. Though when you think about it you realize you paid so little for lots of days you just have to over look those little things.
Customer Rating: 

hotel still under renovation
ARBINA S.
Jan 27 2018
Hotel was still under renovation. Some elevators were not functional. So we had to wait significantly longer time to use an elevator. The room where I stayed leaked water though the shower door causing water to flow over the bathroom floor and the closet is the bathroom where I had my suitcase. My one suitcase and clothes in there got all wet. Facilities that were listed as complementary was in fact for fee. Snorkeling, wind surfing, paddle boating were listed as complementary. Amstar is Apple Vacation's local rep. there. If I asked Amstar about the complementary services, they tell me to check with the hotel. If I ask hotel about it, they said "you need talk to apple vacation because they are the one who arranged you trip or check with Aqua World because they are the one who deal with water activity". If I talk to Aqua World, they tell me to talk to the hotel guys. I was bouncing among them. But I did not receive these complementary facility. Beware of timeshare Rep looming around the hotel lobby!
Customer Rating: 

Not worth the money
NICOLE O.
Jan 22 2018
No hot water in the hotel. Pool was ice cold. Hot tub was the same temperature as the pool. Water in the hotel room was hit or miss for being hot more on the miss. Front desk staff was not very helpful you would ask a question and get a blank stare. No real communication on what events are happening around the hotel. The food in the evening was good but the buffet was horrible. I picked up my bacon and it was not even cooked still raw. Hotel lobby needs work it was rainy and leaking from the ceiling water on the floor is a safety issue. Mixed drinks were sub par. I have never gone on a trip where I counted the hours til it ended. Conceirge service needs a lesson in customer service. Asked to speak to a manager was directed to the spa. I have never been to an all inclusive resort with no stocked mini fridge. We got 2 small bottles of water that we were told if we wanted more we needed to pay. Save yourself the grief and go to another hotel.
Customer Rating: 

read customer reviews!
THOMAS T.
Dec 27 2017
We generally stay at a five or six golden apple but loved the photos and a lot of the things this four red apple had to offer. I read reviews and decided we would try it. It was awesome the room was the largest room we have ever had and clean.The kids club and waterpark were awesome. The variety of resturants were plenty with great food and great service.Plenty to do day and night with the friendliest staff of workers always willing to accomadate.The beach was nice and clean plenty of chairs and palapas but the ocean is quite rough on that part of the strip. to much for myself and my grandkids but absolutely everything else was fabulous.Well worth the money we would recommend this hotel everyone especially if you have kids.
Customer Rating: 

THE WORST RESORT EVER, STAY AWAY.
REGINALDO S.
Aug 22 2017
This is the worst resort I ever been. 22 of my group of 24 got sick because of the water or the food, both are terrible. We had people with diarrhea and vomiting every day that we stayed there. AVOID THIS PLACE BEFORE YOU GET THERE, IT IS CHEAPER AND SAFER TO GET ANOTHER RESORT.
Customer Rating: 

Family trip for 5
THOMAS B.
Jul 01 2017
Good-food was veer good. Lots of choices and restaurants were very good. The service throughout the hotel was great and staff was very friendly and happy. No complaints there. Pool was nice. Some stuff floating in it at times. Always activities in the middle pool if you'd like. No problem getting a hut and chairs on the beach. Staff frequently serviced you with drinks while there. My only complaint for the hotel is the mattresses are very hard and the AC isn't very cold in my room and anywhere in the hotel restUrants. The Japanese restaurant was the coldest. So if you like your room very cold, this hotel isn't it. For the price-I had 1 adult child and a15 and 13 year old, it was a nice trip and hotel.
Customer Rating: 

Needs some TLC but our experience was very good.
ERIC B.
Apr 21 2017
The resort needs some TLC for sure. That being said, it was clean and nearly all the employees were outstanding. The food was above average and the entertainment staff was excellent. We would go back for sure but as I started with ... the building itself needs some upkeep. My parents did have a couple issues in their beach front room including some flooding (The shower didn't have a door so they just hung a shower curtain which did not work in that type of shower). They did compensate them with a free night though.
Customer Rating: 

Really enjoyed our stay at the Parnassus Resort
BENNIE C.
Mar 21 2017
Great hotel at a great location on the Cancun strip. Really enjoyed the restaurants, especially the French restaurant. If I had to pick one thing to complain about, it would be the "slow" elevators. The next time I come back I'm booking a room on one of the lower floors, and taking the stairs!
Customer Rating: 

what i expected- fair
JENNIFER D.
Feb 24 2017
The place met our goal- pool, pool activities for kids, beach and friendly staff. the rooms was very old and needs updating. the food was fair and the alcohol was definitely watered down and often the high end was not available. All staff were amazing! i would probably not go back because of the food and alcohol. Price was cheap so I did not set my expectations to high to start.
Customer Rating: 

TripAdvisor Traveller Reviews
Cancun family vacation
lilianacardozo12, Manassas, Virginia
Thu Jul 19 13:49:57 EDT 2018
The hotel was very fun and nice. The pool area was very pretty. Their were activities every day all day. The entertainment crew made our trip so much fun. The workers were Manny, Rodrigo, Carlos and Dani.

Vacaciones!!!!
jose a,
Thu Jul 19 09:31:50 EDT 2018
Best place for a family trip, very friendly and beautiful staff. Great hotel for the kids and makes a great family gathering location. The vip room we got had a perfect view and even a jacuzzi to relax after a day of excitement. Shout out to the staff, RoRo, Manny, Grey, and Carina. Great people loved it a lot. 100 out of 10 would recommend!!!

Great trip!
evelyn m,
Wed Jul 18 11:07:46 EDT 2018
Love the buffet and pina colada are amazing here!! The rooms are also very spacious and comes with a nice view. They got karaoke night and gym with spa to always keep you busy here. They have many restaurants of different countries so there is always something different to eat.

Great Resort
Ilya S,
Wed Jul 18 08:54:22 EDT 2018
The food is great here! I met a guy named Roberto (Supervisor), he would always welcome us to the hotel and ask how our day was. Hotel is clean, Service is amazing. I definitely recommend this hotel! You will enjoy it!

Senior Trip
Milady J,
Wed Jul 18 08:46:51 EDT 2018
Honestly a pretty good getaway! Came here for my senior trip and my best friend and amazing memories have been made. So many places to just from when it comes to food. At night going to karaoke is just a blast!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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