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Sandos Cancun Luxury Resort


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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine and room upgrade (based on availability).

Sandos Cancun Luxury Resort is nestled at the edge of the sparkling azure waters of the Caribbean Sea and Laguna Nichupte. This boutique, all-inclusive resort offers spectacular views, gourmet food, white-sand beaches, and an intimate, luxurious vacation at our most elegant property. The high-end, all-inclusive program features fine dining, unlimited national and imported drinks, 24-hour room service, and access to our many activities. Each of the 214 modern rooms and luxurious suites provide dazzling views of the turquoise ribbon of sea and lagoon, and offer an upscale vacation experience complete with modern amenities and services.

The three infinity pools and Jacuzzi cascade down the property toward the beach, appearing to fall right into the blue waters of the Caribbean. Each offer poolside drink and snack service. All guests can enjoy beachside service with wait staff, play beach volleyball, and visit the partner water sport center.

Spa del Mar is a luxurious and internationally recognized relaxation destination, with a fully equipped fitness center, sauna (additional fee), steam room (additional fee), and tennis courts. Bathe in the warm Caribbean sun while you enjoy luxurious treatments and massages. Two full-size tennis courts sit atop the spa, offering sweeping views of the Mexican Caribbean and Nichupte Lagoon. For those who prefer nighttime play, both courts are equipped with lighting. The 7,000-square-foot gym has a marvelous view of the Caribbean Sea.

The Total Gourmet Experience will awaken your senses and delight your palate with a variety of exquisite international flavors and drinks. Each morning, Zango offers a luxurious breakfast buffet with a variety of delicious hot or cold food options. Enjoy exquisite meals from a collection of four upscale restaurants serving eclectic cuisine, Teppanyaki, international, and Caribbean cuisine. The chic, intimate lobby bar is stocked with a wide selection of premium liquors, and a poolside snack bar features tasty tropical cocktails, beverages, and a freshly made brick oven pizza bar.

Find more information about Sandos Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Located directly on the beach in the heart of the Hotel Zone, this resort is bordered by the Nichupte Lagoon to one side and the Caribbean Sea to the other. The hotel is located approximately 15-minutes from the airport.
Address: RETORNO DEL REY LOTE 37-1
CANCUN
QR

MX
Local Phone: 998-881-2200
Fax: 011-52-998-881-2201
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (one mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
There are three infinity pools with different heating options, including one hydrotherapy pool.
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball and tennis
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Sandos Cancun features fresh, contemporary decor with posh finishes throughout. At this beautiful hotel, guests will find 214 rooms and suites overlooking the Caribbean Sea and the Nichupte Lagoon. Spa del Mar at Sandos Cancun Luxury Resort features 13 treatment rooms, including a couple's room and a luxury sui te designed for Spa del Mar's signature Nausicaa treatment. Beach: Sandos Cancun is located on a beautiful stretch of white sand beachfront, on land bordered by the Caribbean Sea and Nichupte Lagoon. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 214
Year Opened: 2012 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Guests must be at least 18 years old to check-in.
ROOM TYPES
LAGUNA SUITE
Featuring two private balconies with panoramic views, the Lagoon Suite offers endless luxury and ample space. The room is decorated in modern décor with marble bathrooms, kitchenette and separate living area. 24-hour room service and in-room WiFi.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE BALCONY
With magnificent views, the 450 square foot Deluxe room welcomes each guest to an oasis of luxury. These rooms offer an upscale vacation experience complete with modern amenities and services. 24-hour room service and in-room WiFi.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR
Combining beauty and sophistication, the 450 square foot Superior room provides an intimate escape in luxury. Each room comes fully equipped with modern amenities, 24-hour room service and in-room WiFi.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SANDOS SUITE
The luxurious Sandos Suite includes a separate bedroom and living space which can accommodate up to three people, as well as a kitchenette, balcony and two plasma televisons. 24-hour room service and in-room WiFi. Separate bedroom and living space.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Guests reserving a suite also receive a pool cabana for the duration of their stay. Nespresso
Nespresso
Nespresso
DINING
Sandos Cancun Luxury Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Sandos Cancun Luxury Resort:
Seasons Restaurant - Featuring a modern and avant-garde menu, this sophisticated signature restaurant offers a gourmet menu with eclectic cuisine by using fresh, seasonal ingredients.
Zango Restaurant - This restaurant serves cuisine from across the globe, with an extensive buffet breakfast, lunch, and dinner.
Gaijn Restaurant - Open for dinner, the hotel's teppanyaki restaurant has live show cooking with traditiional Japanese cuisine for an exciting dining experience.
St. Trop Restaurant - This poolside restaurant offers the best of casual Caribbean food and wood-fired pizzas with a mix of Caribbean cocktails and beverages.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Light entertainment taking place at Bar One. Happenings and live moments during the day and at night.
TripAdvisor Web Reviews
Based on 2843 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
End of summer family vaction
Mark S,
Tue Sep 15 11:48:19 EDT 2015
The service at this location is the finest I have ever experienced. The wait staff by the pool knew what I was drinking after my second drink and brought by the drinks merely when mine was half empty. The restaurants are reasonable and it has the one of the finest Japanese cook top restaurants ever. The best is Rene at the steakhouse restaurant. Rene makes the finest flaming coffee which had the whole table taking video. Rene extremely professional and had my name memorized after the first evening. Thank you Rene for making our trip over the top memorable! More>

Relaxing and Very Nice
ldt1973, Montgomery, Alabama
Tue Sep 15 02:34:17 EDT 2015
The resort is small but the service is excellent. The rooms are nice. Food at the buffet not very good. The Hibachi and steak restaurant are both excellent. Only complaint is concierge desk constantly trying to get you to buy into their vacation time share. That is irritating. More>

Great, relaxing, laid-back vacation!
beckahurst, Pittsburgh, Pennsylvania
Mon Sep 14 19:26:21 EDT 2015
If you are all about the food, beach, relaxing and great service, then this hotel is for you! This is our second trip to Sandos Cancun as a couple. The first time in July of 2013, the second time for 9 days beginning September 2, 2015. We had a fabulous vacation both times. The main difference between the months were the amount of visitors. September is a beautiful month to visit Sandos. Food: The staff at Sandos takes much pride in their cuisine. Here are our recommendations. Zango: Great breakfast & dinner buffet. Daniel, Bernardo, Jesus and Gloria were our daily servers. The service is top notch. We loved the food and our servers shared authentic family recipes with us in conversation. Seasons: We ate lunch here every day. This is a wonderful, course-dining experience in which the menu changed daily with different international tastes. We are foodies and were blown away. We had three servers at each meal. Great views and great flavors. Gaijin: Energetic waiters and the food is great. The portions are on the larger side and they have Sapporo beer! St. Trop: Great outside fare. Tried the fish soup, chef salad, chicken wings and the fish. They make any type of drink you want here. Bar One: Has great drinks and could use a little more light at night. Please tip, it is not expected but is a nice gesture. Beach: Sandos beach is well taken care of by the attentive lifeguard, Rafael. The entire outside staff make sure that you have everything you need. Get a massage from Jose, he is the best. There is an on-going seaweed problem in the entire Caribbean area. Cancun is a great place to visit because of the waves helping to clear the beach of the seaweed. We visited Puerto Morelos to snorkel one day and the beaches and water were ruined by the seaweed. There was not much effort to control it there, unlike Cancun. There were 2 out of 9 days of our recent vacation that we would not swim in the ocean due to seaweed. If the ocean is part of your amusement while on vacation, please do your research. We have stayed on both sides of the hotel and had a balcony both times. We enjoyed the north side of the hotel a little more, but the events at the Golden Parnassus next store can be quite loud at times. This is not a loud, partying hotel. The room service was great and the housekeeping was fine too. The wifi worked fine, no complaints. The concierge were very helpful, but like to talk about their Elite Club. We will definitely be back. More>

Great adult family vacation spot
George M, East Elmhurst, New York
Sat Sep 12 18:36:34 EDT 2015
We visited Sandos Cancun with my wife and our 23 yo son and 17 yo daughter. We got the ocean view suite. We were very skeptical when we first saw the room. Despite the amazing view and great beds, furniture were below par. Very old TV's, an uncomfortable couch and a two chair dinning table in a room of four. No glassware or plates, an old microwave and a tiny fridge. For a prime suite I would expect way better then that. But as soon as we called room service everything was resolved. We were lucky to have the most amazing guy to help us out on all of our needs. The guy's name at room service was Carlos. He made sure to make our ten days stay as much comfortable as possible. Stayed on top of our room needs, fast, willing and very polite. Great guy and I wish all hotels I visited in the past had a guy like Carlos. One of the days I chose to go fishing. I got a nice big snapper and I brought it back to the hotel. For fishing lovers: yes you can bring back your catch and I recommend you too. At the buffet restaurant you have the option to bring back your catch and they will prepare it for you. Oh my, that fish was the most delicious fish I ever had in my life. That wouldn't be possible if not for the amazing young chef of the buffet. The guy prepared it exactly as I asked him too, and I am so glad that I listened to him for a couple extra spice additions. I really have to mention Valerie at the reception. Always smiling, greeting us and made our day. Lyz, our morning yoga instructor and our daily activities fairy. Such a sweetheart. Last but not least all the guys at the pool area that were making everything to keep us happy with refreshments and snacks. Esteban, Jorge, Federico thank you for not only being there to serve us but making our days at Sandos special. At the end of the day furnitures are furnitures, but great people can make your vacation unforgettable. More>

Nice, but NO Night life
Angelica F, Colorado Springs, Colorado
Sat Sep 12 16:34:05 EDT 2015
We were a group of 3 couples wanting to have fun in Cancun. The hotel is nice, if you want to eat at the Japanese restaurant i highly recommend reservations otherwise you are out of luck. the "Seasons" restaurant was great, BEST duck I've ever had! the staff was friendly as well and the rooms were clean. The only problem was that at night is very quiet... unless you are going out in the town this hotel does not offer any activities or entertainment. So if you are trying to relax this is the place for you, but if you want to party maybe look for activities in town. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating