Cancun

Sandos Cancun Lifestyle Resort


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All Inclusive    

Sandos Cancun Lifestyle Resort is nestled at the edge of the sparkling azure waters of the Caribbean Sea and Laguna Nichupte. This boutique, all-inclusive resort offers spectacular views, gourmet food, white-sand beaches, and an intimate, luxurious vacation at our most elegant property. The high-end, all-inclusive program features fine dining, unlimited national and imported drinks, 24-hour room service, and access to our many activities. Each of the 214 modern rooms and luxurious suites provide dazzling views of the turquoise ribbon of sea and lagoon, and offer an upscale vacation experience complete with modern amenities and services.

The three infinity pools and Jacuzzi cascade down the property toward the beach, appearing to fall right into the blue waters of the Caribbean. Each offer poolside drink and snack service. All guests can enjoy beachside service with wait staff, play beach volleyball, and visit the partner water sport center.

Spa del Mar is a luxurious and internationally recognized relaxation destination, with a fully equipped fitness center, sauna (additional fee), steam room (additional fee), and tennis courts. Bathe in the warm Caribbean sun while you enjoy luxurious treatments and massages. Two full-size tennis courts sit atop the spa, offering sweeping views of the Mexican Caribbean and Nichupte Lagoon. For those who prefer nighttime play, both courts are equipped with lighting. The 7,000-square-foot gym has a marvelous view of the Caribbean Sea.

The Total Gourmet Experience will awaken your senses and delight your palate with a variety of exquisite international flavors and drinks. Each morning, Zango offers a luxurious breakfast buffet with a variety of delicious hot or cold food options. Enjoy exquisite meals from a collection of four upscale restaurants serving eclectic cuisine, Teppanyaki, international, and Caribbean cuisine. The chic, intimate lobby bar is stocked with a wide selection of premium liquors, and a poolside snack bar features tasty tropical cocktails, beverages, and a freshly made brick oven pizza bar.

Find more information about Sandos Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Located directly on the beach in the heart of the Hotel Zone, this resort is bordered by the Nichupte Lagoon to one side and the Caribbean Sea to the other. The hotel is located approximately 15-minutes from the airport.
Address: RETORNO DEL REY LOTE 37-1
CANCUN
QR

MX
Local Phone: 998-881-2200
Fax: 011-52-998-881-2201
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (one mile)
Pools
Number of Pools: 3
Outdoor Pools: 3     
There are three infinity pools with different heating options, including one hydrotherapy pool.
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball and tennis
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Sandos Cancun Lifestyle Resort features fresh, contemporary decor with posh finishes throughout. At this beautiful hotel, guests will find 214 rooms and suites overlooking the Caribbean Sea and the Nichupte Lagoon. Spa del Mar at Sandos Cancun Lifestyle Resort features 13 treatment rooms, including a couple's room and a luxury sui te designed for Spa del Mar's signature Nausicaa treatment. Beach: Sandos Cancun Lifestyle Resort is located on a beautiful stretch of white sand beachfront, on land bordered by the Caribbean Sea and Nichupte Lagoon. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 214
Year Opened: 2012 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Guests must be at least 18 years old to check-in.
ROOM TYPES
SUPERIOR
Combining beauty and sophistication, the 450 square foot Superior room provides an intimate escape in luxury. Each room comes fully equipped with modern amenities, 24-hour room service and in-room WiFi.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SANDOS SUITE
The luxurious Sandos Suite includes a separate bedroom and living space which can accommodate up to three people, as well as a kitchenette, balcony and two plasma televisons. 24-hour room service and in-room WiFi. Separate bedroom and living space.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBE SUITE
The Caribe Suite is a 2 bedroom suite, oceanfront. One bedroom holds a king size bed the other 2 double beds. The ocean front terrace is the highlight of this suite. 24-hour room service, kitchenette, and in-room WiFi.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
LAGUNA SUITE
Featuring two private balconies with panoramic views, the Lagoon Suite offers endless luxury and ample space. The room is decorated in modern décor with marble bathrooms, kitchenette and separate living area. 24-hour room service and in-room WiFi.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Guestroom includes one king bed or two double beds, a marble bathroom with a separate tub and shower, and a private balcony or terrace with views of the Caribbean and the Nichupte Lagoon. Room also features WiFi, a minibar, and more.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Nespresso
Guests reserving a suite also receive a pool cabana for the duration of their stay. Nespresso
Nespresso
DINING
Sandos Cancun Lifestyle Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Sandos Cancun Lifestyle Resort:
St. Trop Restaurant - This poolside restaurant offers the best of casual Caribbean food and wood-fired pizzas with a mix of Caribbean cocktails and beverages.
Seasons Restaurant - Featuring a modern and avant-garde menu, this sophisticated signature restaurant offers a gourmet menu with eclectic cuisine by using fresh, seasonal ingredients.
Zango Restaurant - This restaurant serves cuisine from across the globe, with an extensive buffet breakfast, lunch, and dinner.
Gaijn Restaurant - Open for dinner, the hotel's teppanyaki restaurant has live show cooking with traditiional Japanese cuisine for an exciting dining experience.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Light entertainment taking place at Bar One. Happenings and live moments during the day and at night.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
93 Recommend
93 past Apple Vacationers would recommend Sandos Cancun Lifestyle Resort to their friends and family
TripAdvisor Web Reviews
Based on 4585reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Nice Property, But Not Perfect
Gary B,
Thu Apr 19 20:38:57 EDT 2018
We arrived late due to a flight delay, and checked in at 12:30 am. We did not have a problem with the late check-in, however food availability was very limited. None of the restaurants were open but there is 24-hour room service. Unfortunately, there is a very limited menu after 11:00 pm. Sandos Cancun is on the smaller size compared to most of the resorts in the Hotel Zone. It's not luxurious. It is a nice resort, clean and well maintained. There are no swim-up bars in the pools, however there are plenty of waiters to take your food and drink orders while you lie out in the sun and swim. My wife and I own a Vacation Club at Marival Resort and Suites in Nuevo Vallarta, which is just a few miles north of Puerto Vallarta. I may be a little bias, but we are used to having fifteen to twenty young activities personnel around the pool and beach areas to entertain the guests. Unfortunately, there were only two girls at Sandos Cancun, Jessie and Roxi. They did a nice job with entertaining the guests, but my wife and I both thought having more activities personnel would have been much better. We have always made it a point to meet and engage with all the activity kids. It has made our stays so much more fun. We had one rain day, where it poured all day. It's too bad, but Sandos doesn't have rainy day activities, at least not during our stay. There were plenty of guests just hanging around with nothing to do. There are sufficient areas at Sandos Cancun to entertain guests on the bad days. I even suggested bringing out the Bingo cards, but they said they were not prepared for it. Fortunately, Victoria, Abigail, Paulo, and Facundo arrived. Unfortunately, it was on our last day. We made it a point to meet all four of them. They made it a point to try to make every single guest have fun. They understood and relished their job. All four of them were very engaging with all of the guests. I only wish they had been there for our whole visit. I guarantee you, they would have figured out how to entertain the guests on the rain day. The hotel rooms are very nice, better than the rooms at Marival Resort and Suites. The showers work great, plenty of water pressure. The air conditioning is fine, the beds are comfortable, the room furnishings very nice, and very clean. The food is another issue. Gaijin is a Teppanyaki style restaurant where they cook your dinner in front of you, Benihana style. It is by far the best restaurant at Sandos Cancun. The chefs are very entertaining and do a great job cooking your meal. The meal is very good, especially the chicken. The steak is a little on the tough side, but very flavorful. The shrimp are great too. There is a steakhouse too, Seasons. We ordered the New York steak. It's very thin, about 1/2 thick. It is tough as nails, full of gristle and fat. My wife just gave up on hers. We saw a lot of people actually try to pick the steak up and bite off chunks as opposed to cutting it with a knife, very disappointing. While we were there, Frattini's was supposed to be a French restaurant, but they had the same menu as Seasons. Same tough New Your Steak. Again, while we were there, St. Trop was the Italian restaurant. After we sat down, the waiter asked if we wanted a glass of Sauvignon Blanc, which we did. He came back a few minutes later and informed us all the Sauvignon Blanc was sent to a different restaurant. The food was ok. Extremely thin crusted pizza, as in soda cracker thin. However, it did taste ok. I had the Linguine and it too was ok. There were only, maybe five couples in the restaurant while we were there. St. Trop is used extensively during the day for lunch and snacks, as it is adjacent to the swimming pools. Zango is their buffet style restaurant, where most guests eat breakfast. It has a nice array of choices for breakfast, as well as lunch and dinner. Zango is, in my opinion, the second best restaurant at Sandos Cancun.

I would return and so close to perfect
jccuppage, Barrie, Canada
Thu Apr 19 17:32:58 EDT 2018
The staff are absolutely exceptional and the resort is very clean with upkeep being done daily. The pool staff are very attentive with being friendly really helped us feel relaxed. The only issues I had is the water is very rough with mass amounts of floating seaweed in water as well as on the beach and the food had lots of effort put into it but was 3Star at best. All around I would go back and would recommend it to all travelers interested in Mexico.

Relaxing, clean, and friendly
oliviakkooiman, Nashville, Tennessee
Thu Apr 19 12:41:31 EDT 2018
My mom, sister, and I did a girls trip to Cancun, and we stayed at Sandos for a full week. This was the second time we've stayed at Sandos. The size of the hotel is just right - big enough that you don't feel like you're the only guests and small enough that it never feels crowded. There's activities going on at the pool, but the environment is more relaxing - not a party scene. We also love the spa. We had massages with Angelina and Teresa - they were excellent and so kind. Also, we loved going to the restaurant Zango, where the hostess, Melissa, always greets you with a huge smile and a very warm welcome. She was probably our favorite staff person at the hotel. We highly recommend Sandos!

Sandos Cancun Lifestyle has succeeded beyond all expectations!
LilianaAndJohn, Montreal, Canada
Thu Apr 19 12:36:21 EDT 2018
I would like to express my sincerest thanks and appreciation for the excellent service and care that we received at Sandos Cancun Lifestyle Resort during our vacation last week. My spouse, John, booked this vacation to celebrate our 60th Birthday and he wanted it to be perfect. Mrs. Martina Rodriguez, General Manager and her staff did not disappoint us! We had the pleasure to personally meet Martina Rodriguez, who took the time out of her busy schedule to come and greet us. She exceeded all expectations and went out of her way to make our stay an enjoyable one, offering us the very best of the best. Mrs. Rodriguez and her staff were like having a group of friends at every corner, helping us every time we showed up. If you’re looking for a high quality, all-inclusive resort with excellent food, outstanding environment, great activities, beautiful beach and welcoming arms, then the Sandos Cancun Lifestyle Resort is definitely for you! Every staff member with whom we came into contact was attentive and kind and we wanted to express our warmest thanks to each of the following staff members: Valeria, Grisel, Claudia, Alejandro, Saray, Jaime, Melissa, Chef Efrain, Capitan Teodoro Yam, Rubin, Alberto Gonzalez, Juan Ramon, Angel, Roxy, Jesy, Lovera and a very special thank you to Fabricio Munoa, Executive Chef of the hotel who was always pleasant, friendly and willing to help us with our food choices. He took care of all the details and certainly went out of his way to ensure that we always had the best meals. It was one surprise after another. (PS. Please forgive me if I forgot to mention your name). Sandos Cancun Lifestyle has succeeded beyond all expectations. Once again, thank you for such outstanding service. I totally recommend Sandos Cancun Lifestyle to all of my colleagues, friends and family.

Beautiful Resort, Decent Food, Friendly & Helpful Staff
Caitlin W,
Thu Apr 19 10:11:56 EDT 2018
Me and my boyfriend stayed at Sandos Cancun a week ago and have mostly great things to say. We were a little hesitant about a few things. We did not know if the Deluxe Room would have a good ocean view or not. We had a wonderful view on the 4th floor of the ocean as well as the Lagoon but more towards the ocean. The room was much larger than we anticipated. The bed was extremely comfortable, the mini fridge was always stocked and the room was always at a nice temperature. We had a little trouble getting hot water ever but didn't overly bother us. We were also nervous about the food here. The Zango buffet and the Italian dinner was average/good... Frattini's and the Hibachi place was very very tasty but Seasons Steakhouse was very disappointing (undercooked meat, long wait time but doesn't take reservations). The bars always made great drinks. Staff was very helpful and kind- Shoutout to Carlos in the lobby for being so nice and Lovera at the pool for bringing us plenty of tasty drinks and being so kind! The pool was stunning and always had warm water during the day. It is easy to get a cabana bed on the ocean at any time of the day.. the ones near the pool are more difficult to reserve. The last thing that was extremely impressive was the spa service. We got a couples 80-minute massage with Josue and Vanessa and they did an exceptional job. Very friendly, attentive and overall gave an amazing massage.Overall, great place and would highly recommend. :)



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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