Cancun

Royalton Riviera Cancun Resort & Spa


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Experience an All-In Luxury vacation in Mexico's Caribbean paradise of Riviera Cancun, with fabulous world-class cuisine, luxurious accommodations, and endless entertainment. The Royalton Riviera Cancun sits in a convenient location, close to great fashion, shopping, and nightlife of Cancun, and only 15 minutes from the airport.

1183 luxurious guest rooms and suites provide stylish decor and beautiful views of the gardens or the ocean. Relax in Dreambeds exclusively designed for Royalton Resorts, and enjoy 24-hour room service and complimentary WiFi. Rooms feature a private balcony or terrace, rain shower, and Jacuzzi.

Activities abound each day, with twelve pools and a children's splash park, in addition to non-motorized watersports. Stay in shape at the fitness center, or unwind at The Royal Spa with a hydrotherapy circuit and a full range of massages, facials, and beauty treatments.

A resort within the resort, the Hideaway at Royalton Riviera Cancun offers guests an exclusive, adults only experience. Additionally, each room in this section includes amenities such as aromatherapy, robes and slippers, and upgraded room service. Guests also receive personalized beach and pool area extras, personalized check-in, weekly Sky champagne parties, and many other luxury extras.

Treat your palate to a variety of eclectic cuisines from ten restaurants with local and international menus served buffet-style or a la carte. Enjoy a mid-afternoon coffee and pastry at the cafe, and for dinner, choose from Japanese Teppanyaki and Sushi, authentic Italian, a steak house, and more. 16 themed bars are available where you can grab a signature cocktail and mingle with other guests.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Green Globe Certification.

Learn more about Cancun.
HOTEL LOCATION
Located in Puerto Morelos, Riviera Maya.
Address:
Playa del Carmen


MX
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 6
Outdoor Pools: 6     
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The exclusive All-In Luxury concept is devoted to providing guests with a unique experience, combining the soul of each resort's host community with a luxury product, exceptional service, and incredible attention to detail. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 1183
Year Opened: 2015 Credit Cards: Visa, Master Card, Discover, American Express
ROOM TYPES
LUX PRESIDENT 1BDOCN ROOF JAC
A full bathroom with separated toilet & washbowls, walk-in closet & indoor Jacuzzi, seating area with double sofa bed, full bathroom and kitchenette. This elegant room offers you an ocean view with an oversized rooftop Jacuzzi.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENT 1BDOCN DMD
Other Amenities -
Kitchen
LUXURY SUITE SWIMOUT HIDEAWAY
Located in the adults only section of the resort, this luxury suite includes one king bed and a double sofa bed, or two queen beds. Room also features swim out pool access, an indoor Jacuzzi, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY STE SWIMOUT DC HIDEAWAY
602 sq. ft. This room offers a semi-private swim-out pool and Diamond Club inclusions
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY SUITE JACUZZI HIDEAWAY
Located in adults only section of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Room features a balcony with an outdoor Jacuzzi, a full bathroom with a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JR SUITE OCEAN HIDEAWAY
Located in the adults only section of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Room also features a balcony with stunning ocean views, an indoor Jacuzzi, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY PRESID 1BD SWIM DIAMOND
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a sofa bed, kitchenette, and another full bathroom. Suite also features upgraded Diamond Club amenities, swim-out pool access, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE HIDEAWAY
Located in adults only section of the resort, junior suite guestroom includes one king bed and double sofa bed, or two queen beds. Room also features a balcony with beautiful mangrove views, an indoor Jacuzzi, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY PRESIDENTIAL 1BD OCEAN
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a sofa bed, full bathroom, and kitchenette. Room also features a large terrace with beautiful ocean views, an indoor Jacuzzi, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX OCEAN DIAMOND JAC HIDEAWAY
Located in the adults only section of the resort, luxury suite includes one king bed and a double sofa bed, or two queen beds. Room also features upgraded Diamond Club amenities and services, a balcony with stunning ocean views, and an outdoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JRSUITE SWIMOUT DIAMOND
Suite includes one king bed and a double sofa bed or two queen beds. Room features swim-out pool access, a full bathroom with a rain shower, and an indoor Jacuzzi. Diamond Club amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JRSUITE DIAMOND HIDEEAW
Located in the adults only section of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Rooms also feature a balcony overlooking mangrove, an indoor Jacuzzi and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENT 1BDOCN DMD
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a kitchenette, full bathroom and double sofa bed. Room alsofeatures Diamond Club amenities, an indoor Jacuzzi, and a terrace with ocean views.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIORSTE SWIMOUT
Junior suite includes one king bed and a comfortable double sofa bed, or two queen beds. Room features swim-out pool access, a full bathroom with a rain shower, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
HONEYMOON OCN DIAMOND HIDEAWAY
Located in the adults only section of the resort, this romantic suite includes one king bed and a balcony with beautiful ocean views. Room also features upgraded Diamond Club amenities and services, an indoor Jacuzzi, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY FAMILY SUITE OCEAN VIEW
Luxury suite includes a king bed and a comfortable double sofa bed with a sliding door between for privacy and a balcony overlooking the ocean. Room also features a full bathroom with a rain shower, indoor Jacuzzi and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY FAMILY SUITE SWIMOUT
Luxury family suite includes one king bed and a comfortable double sofa bed with a sliding door in between for more privacy. Diamond Club amenities and services, indoor Jacuzzi, a balcony with stunning views and more
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY STE OCEAN TERRACEJACUZZ
Luxury suite including one king bed and a comfortable double sofa bed or two queen beeds. Room features a balcony with stunning ocean views and a Jacuzzi, a full bathroom with a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY SUITE W/TERRACE JACUZZI
Luxury suite including one king bed and a double sofa bed, or two queen beds. Room also features a balcony with a Jacuzzi, a full bathroom with a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX FAMILY OCEAN DIAMOND CLUB
Luxury family suite includes one king bed and a comfortable double sofa bed with a sliding door in between for more privacy. Diamond Club amenities and services, indoor Jacuzzi, a balcony with stunning views and more
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE OCEAN VIEW
Junior suite includes one king bed and a comfortable double sofa bed, or two queen beds. Room also features a balcony with beautiful ocean views, a full bathroom with a rain shower, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE
Guestroom includes one king bed and a comfortable double sofa bed, or two queen beds. Room also features a balcony with stunning mangrove views, a full bathroom with a rain shower, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JRS SWIMOUT HIDEAWAY
Suite includes one king bed and a double sofa bed, or two queen beds. Room features swim-out pool access, a full bathroom with a rain shower and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURYSUITE OCEAN DIAMOND JACZ
Luxury suite includes one king bed and a comfortable double sofa, or two queen beds. Guestroom features upgraded Diamond Club amenities and services, a balcony with a Jacuzzi and beautiful ocean views, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY SUITE OCEAN JAC HIDEAWA
Located in the adults only section of the resort, room includes one king bed and a double sofa bed, or two queen beds. Guestroom also features a balcony with beautiful ocean views and an outdoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX CHAIRMANS 2BD OCF STE DMND
2884 sq. ft. Diamond Club inclusions. Elegant rooms with full bathroom & indoor Jacuzzi. Double sofa bed, separate living area with a full bathroom, kitchenette, dining table, pool table, private terrace w/ dining table & lounge chairs, outdoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIORSTE DIAMOND OCEAN
Luxury junior suite includes one king bed and a comfortable double sofa bed, or two queen beds. Room also features upgraded Diamond Club services and amenities, a balcony with stunning ocean views, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENTIAL 1BD SWIMOUT
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a sofa bed, kitchenette, and another full bathroom. Suite also features indoor Jacuzzi, swim-out pool access and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENTIAL 1BD DMD HIDEA
Presidential suite- large bedroom with one king bed, full bathroom, indoor Jacuzzi. Separate living area with a sofa bed, kitchenette, and second full bathroom. Suite features a large terrace with a Jacuzzi overlooking the ocean & Diamond Club amenities.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX JRSUITE OCEAN DMND HIDEAWA
Located in the adults only scetion of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Room also features a balcony with stunning ocean views, an indoor Jacuzzi and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY PRESIDENTIAL 1BD DIAMON
Presidential suite includes a large bedroom with one king bed and full bathroom, and a separate living area with a comfortable sofa bed, kitchenette, and second full bathroom. Suite features a large terrace, an indoor Jacuzzi, and Diamond Club amenities.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX FAMILY OCEAN ROOF DIAMOND
Luxury family suite includes one king bed and a comfortable double sofa bed, with a sliding door inbetween for added privacy. Room features upgraded Diamond Club features and services, swim-out roof top pool access, and an indoor Jacuzzi.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
24-hour concierge service.
USB recharge and Bluetooth audio stations
Complimentary WiFi.
DINING
There are 10 Restaurants at Royalton Riviera Cancun Resort & Spa:
Beach Club Grill - Beach grill open for lunch from 11 a.m. - 5 p.m. and dinner from 7 p.m. - 11 p.m. Dress code: Evening casual
Zen - The best of Japanese cuisine served a la carte. Open for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
Dorado - Fresh fish market and seafood. Open for lunch from 11 a.m. - 4 p.m. Open for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual. Only for guests of Hideaway.
Gourmet Marche - The freshest local ingredients and best local and international flavors served buffet style. Open for breakfast, lunch, and dinner. Evening dress code: Evening Casual
Coffee Lounge/Scoops Gelato - Cafe and ice cream parlour. Open from 9 a.m. - 10 p.m.
OPA! - Mediterranean favorites from land and sea. Open for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
Score - Casual atmosphere and warm service provide a perfect setting for enjoying a menu of grill specialties. Enjoy watching games on the big screen TVs. Open from 12 p.m. - 11 p.m.
Grazie - Italian cuisine served next to the sandy beach. Available for lunch from 11 a.m. - 4 p.m., and dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
Agave - Mexican and Spanish cuisine served for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
Hunter Steak House - Stylish steak house restaurant. Open for dinner from 6 p.m. - 10 p.m.
CHILDREN'S PROGRAMS
Children can socialize with others their age and interact with Max & Ruby, watching cartoons, discovering the playground, and playing games.
Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Teen Disco
Babysitting Fee: Fee
Hangout Teens Club for ages 13-17

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
298 Recommend
298 past Apple Vacationers would recommend Royalton Riviera Cancun Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 9974reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Was an excellent place to stay would go back again
heatherannt, Winnipeg, Canada
Tue Jan 16 16:04:38 EST 2018
The hotel and staff were great would go back again, we enjoyed the pools and the staff that were serving drinks at the pools, the food was great, and all staff members were friendly and very helpful when we had any questions. We also enjoyed the free kayaks and sailboats for personal use.

Mr jack wilson
Jack W,
Tue Jan 16 11:57:25 EST 2018
It was my 1st time in cancun in the royalton riviera with my wife and the food was amazing and the views were brilliant the whole staff were amazing the service top class thanks to Gerardo and Azael for keeping us entertained threw the holiday jack

Best holiday ever thanks to gerardo and the entertainment team
janjac75, Scotland, United Kingdom
Tue Jan 16 11:14:27 EST 2018
Going back this yr never been on a holiday like it the food hotel staff were all brilliant a special big thank to gerardo in the entertainment team he had just started when we were their he kept everone in the pool area entertained nothing was to much for him I hope he is still loving his job looking forwards to seeing u all soon Janet wilson

For a Wedding
caseyandmichelle,
Tue Jan 16 07:26:54 EST 2018
Wonderful place to stay. Safety is priority. Lots of activities, including volleyball, bocce ball, stand up paddle boarding, kayaking, ping pong, zoomba, water aerobics, and many more. Stayed 3 nights and never left the resort. Attended a beautiful wedding on the white sand beach, it was private, music was nice, servers were very attentive. Nightly entertainment was also great, including lots of live music, dancing, and a variety show. Would definitely recommend, with or without kids.

Damaris on the beach
Meandersson, Vasteras, Sweden
Tue Jan 16 06:49:10 EST 2018
We spent 14 nights at Royalton. We liked the resorts food and services athough we didn´t expect to be "forced" to tip on every service all the time. For instance, we forgot to tip the cleaners and they "forgot" to change towels and provied shampoo for a number of days. When tipped, they cleaned very throroughly. The all inclusive food and drinks were outstanding and avaiable almost all the time. However, the roomservice charges extra when you order alcoholic beverages and they had long waiting hours for food. An hour at least. Landry service is expensive but fast. And talking about expensive, BRING YOUR OWN DOLLARS from home. The atm mashine is a total robbery. The room we stayed in had a very trong odeur of mold and moist. Not so very nice. In fact, all of our luggage still smells like that even after we washed it at home after we got back. The best part of our trip was meeting with Damaris, a bartender and waitress at the beach. She treated us like family and was so sweet to us and our children. She attended us all day long and made sure we were comfortable at all times. She should be promoted asap! Talk about a woman with the right work ethic. She had her heart in the right place and treated us with nothing but a kind heart! She will be missed.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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