Cancun

Royalton Riviera Cancun Resort & Spa


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Experience an All-In Luxury vacation in Mexico's Caribbean paradise of Riviera Cancun, with fabulous world-class cuisine, luxurious accommodations, and endless entertainment. The Royalton Riviera Cancun sits in a convenient location, close to great fashion, shopping, and nightlife of Cancun, and only 15 minutes from the airport.

1183 luxurious guest rooms and suites provide stylish decor and beautiful views of the gardens or the ocean. Relax in Dreambeds exclusively designed for Royalton Resorts, and enjoy 24-hour room service and complimentary WiFi. Rooms feature a private balcony or terrace, rain shower, and Jacuzzi.

Activities abound each day, with twelve pools and a children's splash park, in addition to non-motorized watersports. Stay in shape at the fitness center, or unwind at The Royal Spa with a hydrotherapy circuit and a full range of massages, facials, and beauty treatments.

A resort within the resort, the Hideaway at Royalton Riviera Cancun offers guests an exclusive, adults only experience. Additionally, each room in this section includes amenities such as aromatherapy, robes and slippers, and upgraded room service. Guests also receive personalized beach and pool area extras, personalized check-in, weekly Sky champagne parties, and many other luxury extras.

Treat your palate to a variety of eclectic cuisines from ten restaurants with local and international menus served buffet-style or a la carte. Enjoy a mid-afternoon coffee and pastry at the cafe, and for dinner, choose from Japanese Teppanyaki and Sushi, authentic Italian, a steak house, and more. 16 themed bars are available where you can grab a signature cocktail and mingle with other guests.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Green Globe Certification.

Learn more about Cancun.
HOTEL LOCATION
Located in Puerto Morelos, Riviera Maya.
Address:
Playa del Carmen


MX
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 6
Outdoor Pools: 6     
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The exclusive All-In Luxury concept is devoted to providing guests with a unique experience, combining the soul of each resort's host community with a luxury product, exceptional service, and incredible attention to detail. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 1183
Year Opened: 2015 Credit Cards: Visa, Master Card, Discover, American Express
ROOM TYPES
LUXURY JRSUITE SWIMOUT DIAMOND
Suite includes one king bed and a double sofa bed or two queen beds. Room features swim-out pool access, a full bathroom with a rain shower, and an indoor Jacuzzi. Diamond Club amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JRSUITE DIAMOND HIDEEAW
Located in the adults only section of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Rooms also feature a balcony overlooking mangrove, an indoor Jacuzzi and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENT 1BDOCN DMD
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a kitchenette, full bathroom and double sofa bed. Room alsofeatures Diamond Club amenities, an indoor Jacuzzi, and a terrace with ocean views.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIORSTE SWIMOUT
Junior suite includes one king bed and a comfortable double sofa bed, or two queen beds. Room features swim-out pool access, a full bathroom with a rain shower, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
HONEYMOON OCN DIAMOND HIDEAWAY
Located in the adults only section of the resort, this romantic suite includes one king bed and a balcony with beautiful ocean views. Room also features upgraded Diamond Club amenities and services, an indoor Jacuzzi, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY FAMILY SUITE OCEAN VIEW
Luxury suite includes a king bed and a comfortable double sofa bed with a sliding door between for privacy and a balcony overlooking the ocean. Room also features a full bathroom with a rain shower, indoor Jacuzzi and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY FAMILY SUITE SWIMOUT
Luxury family suite includes one king bed and a comfortable double sofa bed with a sliding door in between for more privacy. Diamond Club amenities and services, indoor Jacuzzi, a balcony with stunning views and more
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY STE OCEAN TERRACEJACUZZ
Luxury suite including one king bed and a comfortable double sofa bed or two queen beeds. Room features a balcony with stunning ocean views and a Jacuzzi, a full bathroom with a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY SUITE W/TERRACE JACUZZI
Luxury suite including one king bed and a double sofa bed, or two queen beds. Room also features a balcony with a Jacuzzi, a full bathroom with a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX FAMILY OCEAN DIAMOND CLUB
Luxury family suite includes one king bed and a comfortable double sofa bed with a sliding door in between for more privacy. Diamond Club amenities and services, indoor Jacuzzi, a balcony with stunning views and more
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE OCEAN VIEW
Junior suite includes one king bed and a comfortable double sofa bed, or two queen beds. Room also features a balcony with beautiful ocean views, a full bathroom with a rain shower, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE
Guestroom includes one king bed and a comfortable double sofa bed, or two queen beds. Room also features a balcony with stunning mangrove views, a full bathroom with a rain shower, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JRS SWIMOUT HIDEAWAY
Suite includes one king bed and a double sofa bed, or two queen beds. Room features swim-out pool access, a full bathroom with a rain shower and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURYSUITE OCEAN DIAMOND JACZ
Luxury suite includes one king bed and a comfortable double sofa, or two queen beds. Guestroom features upgraded Diamond Club amenities and services, a balcony with a Jacuzzi and beautiful ocean views, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY SUITE OCEAN JAC HIDEAWA
Located in the adults only section of the resort, room includes one king bed and a double sofa bed, or two queen beds. Guestroom also features a balcony with beautiful ocean views and an outdoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX CHAIRMANS 2BD OCF STE DMND
2884 sq. ft. Diamond Club inclusions. Elegant rooms with full bathroom & indoor Jacuzzi. Double sofa bed, separate living area with a full bathroom, kitchenette, dining table, pool table, private terrace w/ dining table & lounge chairs, outdoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIORSTE DIAMOND OCEAN
Luxury junior suite includes one king bed and a comfortable double sofa bed, or two queen beds. Room also features upgraded Diamond Club services and amenities, a balcony with stunning ocean views, and an indoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENTIAL 1BD SWIMOUT
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a sofa bed, kitchenette, and another full bathroom. Suite also features indoor Jacuzzi, swim-out pool access and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENTIAL 1BD DMD HIDEA
Presidential suite- large bedroom with one king bed, full bathroom, indoor Jacuzzi. Separate living area with a sofa bed, kitchenette, and second full bathroom. Suite features a large terrace with a Jacuzzi overlooking the ocean & Diamond Club amenities.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX JRSUITE OCEAN DMND HIDEAWA
Located in the adults only scetion of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Room also features a balcony with stunning ocean views, an indoor Jacuzzi and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY PRESIDENTIAL 1BD OCEAN
Other Amenities -
Kitchen
LUXURY PRESIDENTIAL 1BD DIAMON
Other Amenities -
Kitchen
LUXURY PRESIDENTIAL 1BD DIAMON
Presidential suite includes a large bedroom with one king bed and full bathroom, and a separate living area with a comfortable sofa bed, kitchenette, and second full bathroom. Suite features a large terrace, an indoor Jacuzzi, and Diamond Club amenities.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX FAMILY OCEAN ROOF DIAMOND
Luxury family suite includes one king bed and a comfortable double sofa bed, with a sliding door inbetween for added privacy. Room features upgraded Diamond Club features and services, swim-out roof top pool access, and an indoor Jacuzzi.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENT 1BDOCN ROOF JAC
A full bathroom with separated toilet & washbowls, walk-in closet & indoor Jacuzzi, seating area with double sofa bed, full bathroom and kitchenette. This elegant room offers you an ocean view with an oversized rooftop Jacuzzi.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX PRESIDENT 1BDOCN DMD
Other Amenities -
Kitchen
LUXURY SUITE SWIMOUT HIDEAWAY
Located in the adults only section of the resort, this luxury suite includes one king bed and a double sofa bed, or two queen beds. Room also features swim out pool access, an indoor Jacuzzi, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY STE SWIMOUT DC HIDEAWAY
602 sq. ft. This room offers a semi-private swim-out pool and Diamond Club inclusions
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY SUITE JACUZZI HIDEAWAY
Located in adults only section of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Room features a balcony with an outdoor Jacuzzi, a full bathroom with a rain shower, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JR SUITE OCEAN HIDEAWAY
Located in the adults only section of the resort, guestroom includes one king bed and a double sofa bed, or two queen beds. Room also features a balcony with stunning ocean views, an indoor Jacuzzi, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY PRESID 1BD SWIM DIAMOND
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a sofa bed, kitchenette, and another full bathroom. Suite also features upgraded Diamond Club amenities, swim-out pool access, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE HIDEAWAY
Located in adults only section of the resort, junior suite guestroom includes one king bed and double sofa bed, or two queen beds. Room also features a balcony with beautiful mangrove views, an indoor Jacuzzi, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUXURY PRESIDENTIAL 1BD OCEAN
Presidential suite includes a large bedroom with a king bed and full bathroom, and a separate living area with a sofa bed, full bathroom, and kitchenette. Room also features a large terrace with beautiful ocean views, an indoor Jacuzzi, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
LUX OCEAN DIAMOND JAC HIDEAWAY
Located in the adults only section of the resort, luxury suite includes one king bed and a double sofa bed, or two queen beds. Room also features upgraded Diamond Club amenities and services, a balcony with stunning ocean views, and an outdoor Jacuzzi.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
USB recharge and Bluetooth audio stations
Complimentary WiFi.
24-hour concierge service.
DINING
There are 10 Restaurants at Royalton Riviera Cancun Resort & Spa:
Hunter Steak House - Stylish steak house restaurant. Open for dinner from 6 p.m. - 10 p.m.
Beach Club Grill - Beach grill open for lunch from 11 a.m. - 5 p.m. and dinner from 7 p.m. - 11 p.m. Dress code: Evening casual
Zen - The best of Japanese cuisine served a la carte. Open for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
Dorado - Fresh fish market and seafood. Open for lunch from 11 a.m. - 4 p.m. Open for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual. Only for guests of Hideaway.
Gourmet Marche - The freshest local ingredients and best local and international flavors served buffet style. Open for breakfast, lunch, and dinner. Evening dress code: Evening Casual
Coffee Lounge/Scoops Gelato - Cafe and ice cream parlour. Open from 9 a.m. - 10 p.m.
OPA! - Mediterranean favorites from land and sea. Open for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
Score - Casual atmosphere and warm service provide a perfect setting for enjoying a menu of grill specialties. Enjoy watching games on the big screen TVs. Open from 12 p.m. - 11 p.m.
Grazie - Italian cuisine served next to the sandy beach. Available for lunch from 11 a.m. - 4 p.m., and dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
Agave - Mexican and Spanish cuisine served for dinner from 6 p.m. - 10 p.m. Dress code: Evening casual
CHILDREN'S PROGRAMS
Children can socialize with others their age and interact with Max & Ruby, watching cartoons, discovering the playground, and playing games.
Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Teen Disco
Babysitting Fee: Fee
Hangout Teens Club for ages 13-17

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
298 Recommend
298 past Apple Vacationers would recommend Royalton Riviera Cancun Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 10911reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Trip!
Theresa M,
Thu Jul 19 18:12:29 EDT 2018
Hotel is amazing! 2 sides, one with kids and one adults only. Main shows are joined together. Smaller adult only shows are offered. Check out Ayme in the lobby! She will make you the best Margarita ever! She just does a pop up stand in the evening!

A week of luxury
John B, Stirling, United Kingdom
Thu Jul 19 13:23:41 EDT 2018
First of all, we booked our trip through TUI and flew with Thomas Cook from GLA to Cancun. The room we booked was diamond club junior suite with limited sea view. As with previous reviews, I have so many good things to say about this experience and a few negative things. No where is perfect of course. Judging on the other reviews, I feel it necessary to state my personal opinion on tipping. In any service industry, I would tip a small amount regardless of how good the service is. So even if it’s just a round of drinks and I didn’t get a particularly happy server or it took a few extra minutes than normal, I would still tip a small amount. Better service gets a better tip, and excellent service gets an excellent tip. Make of this what you will, but I always had excellent service at every part of the resort BEFORE giving an excellent tip. The basis of service here is excellent, and it only got better once I built up a rapport with individual people. Private taxi from the airport to the resort was quick and comfortable. Check in was again quick and comfortable, drinks and cold towel as soon as stepping out of the taxi, luggage taken to our room for us after check in. Diamond club check in is separate from the standard check in, and the hideaway is again a separate check in. After the check in and receiving the comfortable and small wristbands (a small detail but one I find very beneficial compared to annoying plastic bands), we were walked to our room and given the basic over view and discovered we had a top floor room that looked directly on to the sea, and has a balcony and an upstairs terrace with more seating and a massive private jacuzzi. Above and beyond what we had expected. Our butler Lefranc then came and introduced himself and explained everything about the room in detail, asked about any reservations for dinner we would like and what complimentary bottle of spirit we would like (my partner chose tanqueray). As for the rest of the holiday, it was very much a luxurious blur of delicious food, drinks, relaxation, comfy poolside seating, more drinks, delicious dinners, more relaxation, perfect service, more drinks, and a fun evening entertainment followed by more drinks and relaxation. A bit more specific.. The breakfast buffet was overall pretty amazing for a buffet. Never waited more than 5 minutes for a table, seated and drink orders taken right away- coffee, tea, OJ, Mimosas or all of the above. And most of the time they are pretty on top of things with refills and other requests. A couple of times we were left waiting a few minutes to get more cutlery or a refill but nothing too major. The food was delicious and fresh and they had something for everybody. I looked forward to it everyday. Spent most of our days at the diamond club pool where Jorge (George of the jungle), Elizabeth, Marco, and Charlie were all amazing at their jobs. Above and beyond the standard level of service I would expect, from drinks to sun loungers or cabanas to towels and even the little things like cleaning your sunglasses or a cold towel. It was our anniversary so Elizabeth kindly got us a lovely bottle of wine and cheeses to have on our last day at the pool. The beach is beautiful, however like other reviews have said it is stormy and covered in seaweed which they try and combat but it is still noticeable. However, we did go in it once, after you get over the initial pile of seaweed it’s fine. We found the pool more too our taste though, and it was comfortable and relaxing. The rooms were always cleaned and beds made up at least 2 times a day. That’s always nice. One negative I have about it though is that the mini bar (which is included) is supposed to be restocked once a day, however it only got restocked upon asking (and even then it didn’t happen on one occasion). It’s not really a huge problem but when it’s stated this is what will happen, thats what I expect to happen. They also didn’t replace the used glasses, which was slightly annoying but not a major inconvenience. I’m sure if we asked for fresh glasses they would have replaced them. The toiletries and towels were lovely and fresh, along with the bottled water. Dinner was very tasty everywhere.. After Lefranc made reservations at the restaurants we wanted, we discovered a couple of the days were mixed up once we went to the restaurant and found out we had no reservation. This wasn’t a problem as we were seated right away anyways, but just a little hiccup. We ate at Agave, Grazzie, Armadillo, Hunters, Opa, and Zen Teppanyaki. Everything was delicious and the service was great. A decent range of dishes per restaurant and nice decor and themes as well. The evenings were always our favourite part, as Ramiro made us feel right at home. Had a table ready for us at the main bar next to the pool before dinner for a couple drinks and then as soon as we were out of dinner he managed to get us a table to watch the show and band that plays after. He was always very friendly and kept the drinks coming. A good laugh and a good worker, he certainly made our nights as fun and entertaining as they were. In fact, the only night we had a slightly less than perfect night was his one night off. We still got a table and had drinks of course, but it just wasn’t the same laugh. Overall, this place is probably a 4.5/10 as is it really amazing and above average but just a few things here and there (like the mini bar, reservations, glasses, and a couple of other minor things) add up to make it slightly less than perfect. It’s still a beautiful resort and our experience was great and we WILL be back again soon!

3rd visit and still a great place.
Wilrestituyo,
Thu Jul 19 09:49:07 EDT 2018
This was our third time to this resort. In previous visits, my wife and I stayed and the Hideaway. We loved it so much that we decided to bring the entire family (party of 14). The Pros: - Staff is top notch, ask and they will provide - Grounds and facilities are very well kept - Food is excellent, especially the Hibachi (Zen) which we tried for the first time The Cons: - The beach is brown and murky with tons of seaweed, but the water is nice and warm - The amenities fell short of those on the Hideaway side. Example: No beach service on the Royalton side. There were no beach towels on the beach. Recommendations: - Try the newly added food truck near the main pool. The food is fast and delicious - Try Nibbles near kids pool. The food is also fast and the menu is completely different from the food truck - If you need something, ask for it and be very specific. For example: If you need 6 bottles of water in your room, leave a note stating that. Overall, this is still our favorite resort, the entire family loved it and we will be back ASAP.

Awesome resort
kathykathy115, New Orleans, Louisiana
Wed Jul 18 14:25:23 EDT 2018
Everything about this place it s amazing! Plenty pools for everyone,very good food, all the facilities are very clean ! Amazing staff and all the bartenders! We had 2 family vacations in 2016 and 2018 ! Very pleased .......

Fantastic resort
grslee, Whitehaven, United Kingdom
Wed Jul 18 12:46:08 EDT 2018
Excellent resort the staff go above and beyond to ensure your stay is enjoyed. Food fantastic in the numerous restaurants and the buffet restaurant. Resort is spotless and as we upgraded to the hideaway diamond club the assigned butlers made sure all restaurant reservations were arranged and checked daily that the room and mini bar were sorted to there expectations Beach has a bit of seaweed but we stayed around one of the pools and enjoyed the entertainment throughout the day



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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