Jamaica

Royalton Blue Waters


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All Inclusive    

2018 Exceptional Values
Family: Two kids 12 and under Stay, Play and Eat Free in select room categories, including Diamond Club.

Set aside a white sand beach in stunning Montego Bay, the Royalton Blue Waters resort features everything needed for an excellent Caribbean vacation. This all-inclusive property features something for everyone with luxurious accommodations, reservation-free dining, premium drinks, and endless entertainment for guests of all ages. Experience All-In Luxury® with exceptional service and upscale amenities at Royalton Blue Waters.

This property combines unique architecture with the natural elements of nature and a private stretch of pristine beach. Royalton Blue Waters also features a pool and a water park with waterslides, a lazy river, and splash pad for kids. Daily activities include non-motorized watersports, beach volleyball, tennis, and more. Children and teen can also participate in supervised entertainment at the Clubhouse Kids Club and the Hangout Teens Club. Meanwhile, adults can pamper themselves with a variety of rejuvenating treatments at The Royal Spa.

Indulge in reservation-free dining at gourmet a la carte restaurants, the Gourmet Marche buffet, and the Caffe Lounge. Classic Mediterranean cuisine is served at OPA! while Asian favorites are served tableside at Zen. For those seeking local flavor, the Jerk Hut offers Jamaican snacks and meats prepared in authentic jerk spices. After dinner, the fun continues with nightly entertainment, live performances, and cocktails from any of the bars and lounges.

Each of the guestrooms and suites feature All-In Connectivity® with complimentary WiFi, Royalton signature DreamBeds with high thread counts, a fully-equipped bathroom with a rain shower, a balcony or terrace, and other premium amenities.
HOTEL LOCATION
Located in Montego Bay, this resort is 30 minutes from the Montego Bay Airport.
Address:



JM
HOTEL FACILITIES
Barber / Beauty Salon
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
On-site water park features waterslides, a lazy river, and a splash pad for children.
Water Sports on Site
Hobie Cats: Complimentary
Health Club / Spa
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This family-friendly resort blends beautiful architecture with incredible services and an upscale ambience. The Royalton Blue Waters resort features a pristine beach, a fabulous spa, an on-site water park with waterslides, a fitness center, and more. Beach: A gorgeous stretch of white sand beach aside warm, turquoise Caribbean waters. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 228
Year Opened: 0 Credit Cards:
ROOM TYPES
LUX JNR STE CONNECTING OCN DC
Guestroom includes two connecting rooms, each with a king bed or two queen beds, a fully equipped bathroom with a rain shower and Jacuzzi, a sitting area with a sofa bed, and a private balcony with ocean views. Diamond Club privileges included.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUX ONE BED PRESIDENTIAL OCN
Suite includes one bedroom with a king bed, a full bathroom, a walk-in closet, a Jacuzzi, a spacious sitting area with a double sofa and another bathroom, and a private terrace with amazing ocean views.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUX TWO BED PRESIDENTIAL OCEAN
Suite includes one bedroom with a king bed, a second with two queen beds, two bathrooms, a sitting area, and a spacious private terrace with a Jacuzzi, beach chairs, and a dining set.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUXURY JUNIOR SUITE OCEAN VIEW
Guestroom includes one king bed or two queen beds, a fully-equipped bathroom with a rain shower and in-suite Jacuzzia, and a private balcony with stunning ocean views. Room also features a sitting area with a sofa bed.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUX 1 BED PRESIDENTIAL OCN DC
Suite includes one bedroom with a king bed, a full bathroom, a walk-in closet, a Jacuzzi, a spacious sitting area with a double sofa and another bathroom, and a private terrace with amazing ocean vies. Diamond Club privileges included.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUXURY JUNIOR SUITE
Guestroom includes one king bed or two queen beds, a fully-equipped bathroom with a rain shower and in-suite Jacuzzia, and a private balcony with stunning views of the gardens. Room also features a sitting area with a sofa bed.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUXURY JUNIOR SUITE SWIMOUT DC
The perfect room for a family vacation, this suite is complete with exclusive Diamond Club upgrades like in-room liquor and offers a semi-private swim out pool and tropical paradise just beyond your sliding glass door.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUX 2 BED PRESIDENTIAL OCN DC
Suite includes one bedroom with a king bed, a second with two queen beds, two bathrooms, a sitting area, and a spacious private terrace with a Jacuzzi, beach chairs, and a dining set. Diamond Club privileges includes.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUXURY JUNIOR SUITE OCEAN DC
This room offers an in-suite Jacuzzi, rain shower, sitting area with a pull-out couch and views of the lazy river pool area and ocean beyond. It also includes the special upgraded Diamond Club features and amenities. Bedding: 1 king bed or 2 queen beds.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUXURY JNR STE CONNECTING OCN
Guestroom includes two connecting rooms, each with a king bed or two queen beds, a fully equipped bathroom with a rain shower and Jacuzzi, a sitting area with a sofa bed, and a private balcony with ocean views.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
LUXURY JUNIOR SUITE SWIMOUT
Guestroom includes one king bed or two queen beds, a fully-equipped bathroom with a rain shower and Jacuzzi, a sitting area with a sofa bed, and direct access to a semi-private swim-out pool.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Television
Satellite
DINING
Royalton Blue Waters features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Royalton Blue Waters:
Caffe Lounge - Breads, pastries, cakes, and ice-cream served with delicious cappuccinos and expressos.
Score Sports Bar & Lounge - Grilled specialties and other sports bar favorites.
Jerk Hut - Authentic jerk flavored meats and snacks.
Grazie Italian Trattoria - Well known Italian comfort food served a la carte.
C/X Culinary Experience - Seven course meal prepared by a personal chef before your eyes. Additional cost required.
Hunter Steakhouse - Open-kitchen steak house served a la carte.
Zen - Teppanyaki style restaurant.
Jade - Authentic Asian cuisine and fresh sushi served a la carte.
Caribbean Restaurant and Grill - Island style restaurant serving the best of Caribbean flavors.
Gourmet Marche - Buffet-style restaurant offering local and international favorites, as well as a special kids buffet area and healthy options.
OPA! Mediterranean Cuisine - Mediterranean style cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Fitness center, non-motorized watersports, daily entertainment, a club for kids and teens, and more.
Nightly Activities & Entertainment:
Nightly shows, live music.
CHILDREN'S PROGRAMS
Supervised entertainment allows kids to play games, explore the playground, and more.
Applicable Ages: 4-12

Children's Facilities
PlayGround
Game Room

TripAdvisor Web Reviews
Based on 1634reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Hot water issue
Jessica D,
Thu Apr 19 20:45:57 EDT 2018
Overall it is a nice place. However, when there is an issue there is not any follow through communication. Apparently they have had issues with hot water for some time now. It would have been nice to get an explanation of the issue on arrival along with tips on how to get hot water and then knowing to call if those tips did not work. Instead we complained twice before anyone came and looked at it then they said they would check a couple things and come back to recheck. Well if they did recheck they left us no info to that fact and no info on the fact that you may have to run the shower and the faucet for 10 mins or better to get hot water. The water pressure in the shower was poor. We were told they would move rooms for us and then backed out on that. Then we figured out tricks to get hot water so we dropped the issue. But not once did they offer an uh compensation for 2 days without hot water. I also didn't appreciate being stopped and given a pitch to come to a special breakfast where they would give another pitch on coming back again. If you want to give me info on that put it in the room or in the welcome packet don't stop me and talk to me out in the blazing sun while I am trying to enjoy my vacation. Other than those 2 things the place is nice. The food is good, the people are nice, the place is clean. Check in could have been faster and the customer service when there is an issue is very poor.

Blue Waters Experience
Dino F, Vaughan, Canada
Wed Apr 18 16:47:22 EDT 2018
We traveled to The Royalton Blue Waters April 9th to 16th, 2018. This was our second trip to this resort. This is a beautiful resort with many amenities and awesome service. compared to our first trip, we were a little disappointed to the quality of the a la carte restaurants. The food was not really that great and the service was hit and miss with the different restaurants. There is a separate area at the buffet for Diamond club members, however the service is not personalized for Diamond Club Members. We too had issues with the water pressure and temperature. Yes this is frustrating and we hope that steps are taken to resole this issue. We would like to sincerely thank a few people on a personal note. A special thank you to Kevis and Shemari at the Diamond Club Beach Area, and Arlene and Steve at the Lobby Bar and Howard at the Martini Bar. We had some great conversations and laughs with everyone, thank you. Also a thank you to Housekeeping, namely Natasha. She did a fabulous job and made sure we had plenty of towels. Lastly we want to give a special thank you to our Butlers, Lacey Ann and Tannisha. OMG what can we say! These girls are phenomenal! Not only are they beautiful they provided us with fabulous personalized service going above and beyond their duties. Things such as escorting us to dinner, making reservations, bringing us snacks and lunch on the beach, and preparing a special birthday makeup of our room. They really made our whole trip worth every cent we spent. Thank you so much ladies, we truly do appreciate you. TThank you so very much to both of you. As well, a special thank you to Carla and Melloni, our friends butlers. Thank you to you two as well, we are so happy on how well you worked with Lacey Ann and Tannisha... it felt as if we had 4 beautiful ladies pampering us. Thank you all.

EXCELLENCE AT ITS BEST!
Calvin B,
Wed Apr 18 06:04:27 EDT 2018
I just got back from Jamaica and it was a great trip for my 30th Bday. My stay at the Royalton Blue Waters was an incredible experience! The food was out of this world and the customer service was excellent. The staff definitely made me and my friends more than welcome. Definitely a resort you must stay when visiting the beautiful island of Jamaica. I want to give a special thanks to staff Petrula, Brittany, Shelly-Ann, Shereika, Lisa, Joyce and Chris for going above and beyond. You will definitely see me again soon!

Beautiful hotel but I won't go back
Kat729, TORONTO
Wed Apr 18 03:53:58 EDT 2018
Good It's a beautiful resort. The staff are very nice especially Dwane (bartender) and Tameka (waitress) at the adult pool, Karrita at the Mexican restaurant, Renee and Vanessa at the Sunwing desk, Darren, Kevin, Jeffrey and Johnoy who were the fitness team and Latoya and Shamar, hosts in the buffet . There were lots of activities all day and night and the food was pretty good. Bad NO HOT WATER and sometimes no water at all in the rooms. This is supposed to be a 5 star resort and is priced accordingly. I have never been to a hotel at any price that didn't have hot water. The A/C was either on or off. There was no way to regulate the temperature and at one point, our room was down to 10C degrees. We were moved to a different room and still had the hot water and A/C issues. This is not at all acceptable at the price we paid. Needs Improvement The A/C needs to be fixed so that it can be regulated. The hot water problem has been reported on Trip Advisor for months and it still isn't resolved. There needs to be more signage at the adult pool as we saw kids in it every single day and the lifeguards had to chase them out. The bathrooms near the pool area need new tissue holders as the rolls were often on the floor and soaking wet. Travelling with Sunwing In a word, it was BRUTAL. There were at least 3 full planes arriving and departing within the same hour which led to a waiting time at customs of over an hour on arrival and nearly 2 hours to check in on departure. This is clearly a scheduling issue and Sunwing really needs to overhaul it's entire operation and focus on the customers instead of their own interests. Overall, this resort has the potential to be a 5 star but they really need to pay attention to details and make sure that there are no issues prior to booking guests into their rooms. I spoke to other guests at the resort and many of them had to change rooms multiple times. It's hard to have a relaxing vacation under these circumstances.

Billed as 5 Star without hotwater
Teekah r,
Tue Apr 17 15:48:39 EDT 2018
Family of 10 arrived here on April 13 for my son’s 40th birthday celebration Pros Extremely friendly and caring staff Hotel rooms clean and modern Grounds as good as any other resort in Caribbean Water park was the deciding factor as we wanted our two grandsons to have fun without adults full attention Excellent pools and beach was good for Jamaica with white sand about 1,000M Lots of bars and umbrella and cabanas for everyone We are all eat plant base food and found just enough at the buffet restaurant So I give 3 Stars We booked the Mediterranean restaurant at extra costs. Atmosphere and staff were excellent. Food was a disaster 2 Stars Con No hot water 4 days in a row in the evening. We all had cold showers Management is aware of the issue since December as reported by others yet continues to operate this resort without providing a basic service Non of the restaurants provide quality plant base food. The buffet restaurant was the best option yet again management fails to provide for the growing segment of potential guests. I did observed abundant supplies non plant base food. Plant base food was often sandwich between other dishes and often bits of animal products were added there by eliminating the options for guests like me. Management response was to speak to the chefs. This is not acceptable . Guests like me are growing and there are no discounts as management saves or can save tons money by catering to this growing base of customers. Management has branded the Royalton as 5 Stars and should promote healthy eating. There are enough specialty restaurants to meet the needs of those who eagerly consume the meat of other beings. Show some mercy and save money by serving healthy plant base foods and fixed the hot-water problem else the brand cannot compete for long in this category.



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