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Royal Hideaway Playacar


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A member of the prestigious Leading Hotels of the World, Royal Hideaway Playacar Resort is an adults-only (18+) resort situated on the best stretch of white-sand beach along the shores of Playa del Carmen. This esteemed resort is within walking distance of popular 5th Avenue - the area's premier destination for shopping, dining, and nightlife. Guests enjoy highly personalized and attentive service set among luxurious tropical surroundings.

200 beautifully appointed luxury rooms are in clusters of villas, each with a private concierge. A white beach, sparkling Caribbean Sea, six pools, luxurious spa, lit tennis courts, WiFi throughout the resort, and warm smiles from the friendly and professional staff are among the countless pleasures to behold.

At Royal Hideaway Playacar Resort, guests enjoy gourmet cuisine created to satisfy the most discerning palate. Select from six elegant restaurants and three bars to satisfy your senses.

Royal Hideaway Playacar Resort is located 36 miles south of Cancun International Airport and is within walking distance of Playa del Carmen's popular 5th Avenue.

Trip Advisor Certificate of Excellence, 2014

Exceptional Values!
Honeymooners: Receive the Wedding Bliss Honeymoon or Anniversary Package complimentary when booking a min. of 3 nights (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Royal Hideaway Playacar is located 45 minutes from the Cancun International Airport and just five minutes from the charming town of Playa del Carmen.
Address: LOTE HOTELERO NO. 6
PLAYA DEL CARMEN CANCUN
QR

MX
Local Phone: 011-52-984-87-34
Toll Free Phone: 800-999-9182
Fax: 011-52-984-873-4506
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 minutes by taxi.)
Pools
Number of Pools: 6
Outdoor Pools: 6     
There are three swimming pools and three relaxation pools. Brand new cascading infinity edge pool that offers a stunning view of the Caribbean Ocean also 3 new Jacuzzis at the infinity pool's edge.
Golf: NEARBY
Playacar Golf Club
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Beach football, ping-pong, darts
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Royal Hideaway Playacar offers the highest degree of resort luxury, with exceptional amenities and superior service. The two and three story villas depict a fusion of Spanish and Mexican colonial architecture with rivers, waterfalls, and fountains. The First All-Inclusive Resort to belong to The Leading Hotels of the World, As well as the first to recieve the coveted AAA 5 Diamond. Beach: The property is situated on one of the most beautiful stretches of beach on the Yucatan Peninsula. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 200
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
A casually elegant dress code is required. Royal Hideaway Playacar is an Adults-only resort (18+). No Spring Breakers. The resort will only take a pre-arrival dinner reservation for the 1st night of the guest's stay.
ROOM TYPES
DUPLEX JUNIOR SUITE
400 sq ft Duplex Jr Suite with living room with wet bar, full bathroom, kitchenette on 1st floor along with a large hammocked terrace. The 2nd level includes a King or 2Queens in bedroom, bathroom, partial ocean view from the terrace.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
LUXURY GARDEN VIEW ROOM
389 sq ft Luxury room has one King or two queen beds, Garden view, Satelilite TV with DVD/CD, Safe, Wireless Internet, Bathroom with hydromassage tub.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
LUXURY OCEAN VIEW ROOM
389 sq ft Royal View room has one King or two queen beds, Oceanview, Satelilite TV with DVD/CD, Safe, Wireless Internet, Bathroom with hydromassage tub
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SPA SUITE
1120 sq. ft. Spa Suite includes large Master bedroom with a dining area, living area with wet & dry bar, two full bathrooms, one with a 2 person Jacuzzi, ocean view with terrace Jacuzzi, hammock & sun beds
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Royal Hideaway Playacar features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 7 Restaurants at Royal Hideaway Playacar:
Spices Caribbean & Mexican - Majestically overlooking the Caribbean, this restaurant combines your favorite sland dishes and authentic Mexican cuisine. Dress Code: Jeans and sandals are permitted (no flip flops or beachwear).
The Deck - Snack bar.
Las Ventanas - Signature restaurant. New look and exquisite me are sure to exceed the finest of culinary expectations. Featuring a new extensive wine cellar. Dress Code: Men are required to wear long pants, collard shirt & closed shoes.
Club Royal - Custom four course dinners accompany live dazzling entertainment in this state-of-the-art dinner theater. Dress Code: Men are required to wear long pants, collard shirt & closed shoes.
The Grill - A romantic al fresco setting compliments a chefs selection of grilled fare. A la carte dinner 7pm-9pm (reservations required). Dress Code: Jeans and sandals are permitted (no flip flops or beachwear).
Azia Oriental Specialty - Gourmet specialties from the Far East with an emphasis on Japanese cuisine. Dress Code: Men are required to wear long pants, collard shirt & closed shoes.
Palazzo Italian Specialty - Enjoy fine a la carte Italian dishes and tempting regional delicacies at this specialty restaurant. Dinner is served from 6:30pm to 10:30pm (closed Tuesday). Dress Code: Men are required to wear long pants, collard shirt & closed shoes.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Shuffleboard, Basketball, Sand and Hard-Court Volleyball, Bocce Ball, Beach Soccer, Cooking Lessons, Mini-Soccer, Horseshoes
Nightly Activities & Entertainment:
Casino Night, Live Music (twice a week), Karaoke Night.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
279 Recommend
279 past Apple Vacationers would recommend Royal Hideaway Playacar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3598 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Peaceful, Relaxing Vacation
Kyle P, Manvel, Texas, United States
Wed Sep 28 10:09:08 EDT 2016
Like many others I read several reviews of the property and had a solid understanding of what to expect going in. My wife and I traveled from September 17th through 24th, 2016 and stayed (initially) in room 2916 which is a standard room in villa 29. Our concierge was Sara and she was excellent. For comparison's sake, we have stayed at Excellence Playa Mujeres, Secrets Capri and Valentine Imperial Maya. The highlight of the trip for us is the food. From presentation to variety to quality and service the restaurants are all very good. Our favorite restaurants were Spices for lunch and the Italian and Asian for dinner. The drinks are good but you absolutely have to ask for top shelf if you want it as they will always revert to cheaper wells if you don't. Further, if you are a whiskey drinker, do not expect much as their only whiskey options are jack daniels and jim beam. No one is exaggerating when they say this place is small. Because of the renovations it seemed as though only half of the resort was open and it never seemed like there was more than 100-150 people at the entire resort. For this reason, the entertainment was relatively nonexistent. They had a few things listed on their daily entertainment list (beach volleyball (never saw anyone playing), ping pong, tequila class (which was basically a handful of people trying their different options at the bar), etc.) but these things hardly changed and the only nightly entertainment was either a sax player or guitarist at the bar. We knew this going in but I wanted to reiterate it. We did go to a sushi class one day (it was only us and one other couple) and Chef Adrian taught us how to make California rolls. If was fun and Chef Adrian (and his interpreter David) mad it enjoyable. Chef Adrian told us to come back to the Asian restaurant another night and he would make us a few things off menu. He did and they were all excellent. Please send him our compliments. The biggest complaint I had was our room. The standard rooms are pretty small for as beautiful as this all inclusive is (at least in comparison to the others we stayed in). The tubs are pretty small and the first time we turned the whirlpool on, the jets all came out of their sockets and we had to have maintenance fix it. Further, all we could see on our porch was the maintenance road (for maids and room service) and the wall of the neighboring resort. The walls are also pretty thin and we could hear every conversation in the lobby of our villa. For the last two days we upgraded to a suite which was amazing (twice the space, two stories, very quiet, etc.) but it's also an extra $ 200.00 per day so just be aware of that. The beach and grounds are absolutely gorgeous and are another highlight of the trip. The resort is very quiet so if you are looking for a very peaceful and quiet trip (other than if you have a poorly located room), this is exactly where you need to go. More>

Relaxing!
Elizabeth N, Lake Tahoe (Nevada), Nevada
Tue Sep 27 13:06:46 EDT 2016
The grounds are beautiful, staff very attentive and helpful and we love that most everything, including tipping, is included in the package. Food and spirits are plentiful and they carry top shelf liquor. It's great to not have to worry about money while here. The beach is silky, white sand and the water turquoise blue and warm. The private concierge service is fabulous (William was ours and so helpful!) and the spa services (Anna - aromatherapy massage) were very special and deeply relaxing. We will return! More>

Incredible staff, incredible experience!!!
texasdawn2016, Midland, Texas
Tue Sep 27 11:46:59 EDT 2016
Better than we could have imagined! The staff is all around wonderful and our concierge Aldo helped make our stay extra special. If you're looking for a beautiful beach and a relaxed environment, we would highly recommend the Royal Hideaway. We can't wait to return for another week. We had the trip of a lifetime. More>

Amazing
olgapbooth, Wilmington, North Carolina
Tue Sep 27 09:03:34 EDT 2016
We had a fabulous time: service, food, rooms. Everything was top notch. Massage and spa was wonderful. The staff was super friendly, we will definitely want to come back. They bring drinks to the pool all day long and have 6 dining options. More>

Excellent !!
maria h, North Bergen, New Jersey
Mon Sep 26 07:38:43 EDT 2016
Wonderful week at the Royal Hideaway. Service is impeccable !! Everyone is extremely professional and courteous. From our concierge Aldo, to all the fantastic waiters, bartenders, pool & beach attendees, etc. Everything is kept very clean, food is excellent, all restaurants are great, our favorite was the Italian. Overall "Flawless" If you are looking for a "Party" place, go somewhere else. This is a laid-back, relaxing and very romantic ambiance hotel, lets keep it this way, Perfect !! Hotel was bought over by the Barcelo chain about a year ago, currently they have started renovations, villas are being renovated and they will continue with everything else. One thing I hope they keep intact is the "Quality" of this resort as its always been, not try to bring in quantity as apposed to quality clientele. Like the saying goes, "You get what you pay for" !! Beach is excellent as well as the entire area of Playacar. Hopefully everything will remain as great as it is for a long time to come and we will keep coming back and referring others !! Maria H (M & M Travel) More>



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