Cancun

Riu Yucatan


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean.

Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks.

Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply!

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The resort is located beachfront in the Playacar resort development, 3 km from the picturesque town of Playa del Carmen. The sea, gardens and natural surroundings are a haven of peace and tranquility,forming an ideal location for rest and relaxation.
Address: CALLE CHACA, 33 SUPER MANZANA, 23
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-873-1
Fax: 011-52-984-873-1266 or 873-0304
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 km)
Pools
Number of Pools: 3

Swim-up Bar
Recently rennovated, Riu Yucatan offers three freshwater pools!
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Yucatan is a deluxe beachfront All-Inclusive resort with a Mexican Hacienda architectural style & a privileged location in the exclusive Playacar complex. Air-conditioned rooms feature a balcony or terrace in a relaxed, easy going environment. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars within the Riu complex (except those at Riu Palace). Beach: The resort is nestled along a beautiful stretch of pristine white sand beach dotted with tropical palms and comfortable lounge chairs. There is complimentary towel service, and guests will enjoy a variety of non-motorized watersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 507
Year Opened: 1997 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
STANDARD ROOM
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Junior Suite, King or 2 dbl beds, Balcony or terrace, Living room area, Ceiling fan, Satellite TV, Phone, Mini bar, Liquor dispenser, In room safe, Hairdryer,
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Riu Yucatan:
Sicilia - An Italian a la carte offering buffet-style starters. Men must wear long pants, and reservations are required.
Shanghai - Serving fine Asian cuisine buffet-style. Men are required to wear long pants for dinner, and reservations are required.
La Margarita - An informal specialty restaurant situated by the pool area, guests are sure to enjoy delightful theme nights. Men are required to wear long pants for diner, reservations required.
The Hacienda Restaurant - An International buffet restaurant open for breakfast, lunch and dinner, The Hacienda offers terrace dining in an enchanting atmosphere enclosed in jungle greenery. Men are required to wear long pants for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities by the pool and beach areas, with Windsurfing, Sailing, Kayaks, Boogie Boards and Snorkel-Equipment.
Nightly Activities & Entertainment:
Live music several times a week, and Two Discos (on-site and at Riu Tequila).
CHILDREN'S PROGRAMS
The property offers an integrated children`s swimming pool, Mini-club and playground,and several times a week there is entertainment for children from 4 to 12 years.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Cribs available on request basis for a small fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
753 Recommend
753 past Apple Vacationers would recommend Riu Yucatan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5638reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great trip to Playa del Carmen
FRANK S.
Apr 18 2017
Great hotel. Room a bit musty but no problem with that. Clean grounds, very well taken care of. Workers are constantly cleaning everything. All of our servers were top notch, smiling all the time, and happy to help with anything you need. Bottled water readily available. So many choices at bu .. More>
Customer Rating: 

Hotel needs work........
SUSAN P.
Apr 14 2017
Hotel in general seemed to be lacking in general maintenance upkeep. Our shower door would not close completely, door handle on closet kept falling off, had friends that their air conditioning didn't work at all. Beds were extremely uncomfortable. Would not be a place that I would go back to. .. More>
Customer Rating: 

review
JOSHUA L.
Mar 26 2017
Hotel was clean but could use updating and was not luxurious. It was very average. .. More>
Customer Rating: 

JJ
JENNIFER H.
Feb 06 2017
Really liked this hotel.. The grounds were nice especially for a somewhat older facility. There were plenty of vegetation around so didn't seem too commercial. Beach was nice and a very good location from the pools, bars and restaurant. Food was just okay... Must get up really early to get a re .. More>
Customer Rating: 

Excellent!
PAUL K.
Jan 18 2017
We had a wonderful time. Everything was of very high quality. Will definitely go back again in the future. .. More>
Customer Rating: 

Need attention
RUBEN N.
Jan 16 2017
On our first day the shower was broke .. More>
Customer Rating: 

Overall
JEFFREY T.
Jan 05 2017
Staff were amazing, food ok, hotel clean abd nice grounds .. More>
Customer Rating: 

Thank you Apple Vacations
SUSANA M.
Dec 29 2016
We have used Apple for the past eight years. Your service is great and you are responsive. We would suggest that you really evaluate the hotel rating and stay on the hotel grounds to offer a transparent level of expectations for our stay. We really trust the Riu brand of hotels and this Riu Yucatán .. More>
Customer Rating: 

Riu Yucatan our 2nd visit
JAKUB P.
Nov 23 2016
First time we were alone Jan 2014, second time Nov 2016 we were with our 18 month daughter. It was great, staff was wonderful although I had a feeling the night shows were a little bit boring this time. It also lacks activities for really small children like our daughter, but they did have balls an .. More>
Customer Rating: 

ANDREW C.
Jul 05 2016
Horrible food, service and overall quality. I will be writing a detailed letter, but I've stayed at many resorts in Mexico and this is by far the worst. .. More>
Customer Rating: 

Staff and service is outstanding!
KAREN M.
Jun 29 2016
First time staying at a RIU resort and loved every minute of it. They truly are service oriented, everyone says hello (Ola), the food is mind blowing with all the choices and the beauty of it all. Clean and beautiful, well maintained and we even went to another property and had the same experienc .. More>
Customer Rating: 

TripAdvisor Traveller Reviews
Great holiday
charlottesiddons95, Leeds, United Kingdom
Thu Jun 22 10:59:32 EDT 2017
Had a lovely holiday at this hotel. The food is good, rooms are clean and the beach is beautiful. Craig and Mayelli the TUI reps are great, both of them gave us great support and advice throughout our stay.

Second time and will definitely be going back
stormo, Durham, United Kingdom
Thu Jun 22 10:05:37 EDT 2017
This is the second time I have been to the Riu Yucatan and it seems so much better than the first time. We were put up in one room which was slightly foisty. I think this had something to do with the location rather than uncleanliness mind. We asked to move for medical reasons and the staff couldn't have been more helpful and accommodated us in another room. The room was cleaned daily and the cleaner as fantastic, the room being cleaned by 11am everyday and new towel decoration too. The rooms are open planned so the bathroom/shower can be seen from the balcony. Some people may not like this if they are with friends etc. Maybe frosted glass on the shower might be helpful. The entertainment team never stop from day to night. There are various activities such as bowls, horseshoes, water aerobics and beach exercises to participate in if you wish but they do just leave you be if you wish. I can't comment on the evening entertainment as we never watched it. Food was lovely, you don't need to book to go to the steak or Asian restaurants, but you do with the Mexican. The buffet room has all sorts on and will cater for everyone. As does the room by the pool for lunch. I will say the Asian was disappointing. They seemed short staffed and I still had my soup bowl on the table when I was eating my dessert. Other than that the staff are excellent and your water/wine is always topped up. Sitting outside on the terrace is a lot more quiet and relaxing. The bar staff will make any drinks you want. I can't complain about any drink I had and I went through the entire menu. Later seems a bit weak but I stuck with cocktails anyway. The pools are excellent. The quiet one at the top near reception gets very very hot with little breeze and the main pool is also good with a neice breeze. People do reserve beds early which I get annoyed with anywhere I go (the British are just as bad as other nationalities) but there was plenty to go around, especially if you didn't need an umbrella. There were plenty of spare beds on the beach and a guy will move any beds to where you want them. Great location, the Riu Tequila is over the road which you can use (has a nightclub and sports bar) and also the playacar is just up the road also. The centre of playa del carmen is a 35minute walk or 100 pesos in a taxi. I didn't use the spa but the gym could do with being updated considerably. As it caters for three hotels it gets busy. The equipment is old and is just needs to be bigger. I used the gym on the few days it rained. If I visit Mexico again I will definitely be staying here.

Average all inclusive
EmilianoV-CBA,
Wed Jun 21 11:28:25 EDT 2017
We spent a beautiful week here. The hotel is an average all inclusive hotel. Nothing bad, nothing super star. The pool is cool, and the best is the beach and water activities you can do. Foods and drinks are good enough, as well as the room. I would recommend it.

Nice visit
Tony H, Aberdeen
Wed Jun 21 10:31:43 EDT 2017
Sorry riu I am going to be brutally honest, firstly I would like to thank the amazing staff bar and waiting also the animation team who work so hard to make you feel welcome and entertained day and night . The food for us at best was average we were so disappointed with the main and lunch buffet I know it cannot be easy to cater for all and we all have different tastes but we found a lot of the time the food was one or the other either cold or very dry as though it had been there for a while,sorry Riu but was expecting better. The specialist restaurant where better apart from the Mexican which we found a letdown aswel.The rooms were basic but kept very clean also the grounds were spotless. The location of the hotel was great right on the beach so you got a nice view and also breeze. Would I go back I,m not sure it had good points and bad it's a shame because everything but the food was perfect a great mix of people and ages .

Even better than last year!!!
sqeaky75,
Wed Jun 21 05:10:29 EDT 2017
We returned to the Riu Yucatan again in May this year but with friends this time. Our friends couldn't wait to go after the rave review we gave them about Mexico last year, and the holiday certainly didn't disappoint. Standards haven't dropped at all; the cocktails, wine, spirits, beer and food all first class. The amount of freshly prepared differing types of food you can chose in the restaurants there is something for everyone (in the al la carte restaurants you don't need to book now which makes choosing where to eat a bit easier), all the staff whether its the cleaners, waiters/waitresses or the entertainment team they were always friendly, willing to help or always cleaning making sure everything is spotless. Yes at breakfast the tables are not always ready during the peak time but if you go when it opens (6.30am) or ask the helpful staff they soon lay a table for you. This year (due to mother nature) there was a little bit of seaweed on the beach but the staff were on the beach every morning to clear it away so not really a problem. Something they didn't do last was a pool party complete with the foam which we all thoroughly enjoyed. Pool/beach activities lasted from 11am-1pm then 3pm-5pm ranging from beach zumba, water aerobics, pool games, tabletennis to bingo so something to do if you wanted to or sit by the pool and watch. Weather as you expect for May really hot, two of our day 31C all the rest above that. Three episodes of rain all in the late afternoon just before dinner that probably lasted for about 10mins. We cant rate this hotel, the people, the place or Mexico itself enough, thats why we will be going back next year at sometime.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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