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Riu Yucatan


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All Inclusive    

Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean.

Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks.

Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply!

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The resort is located beachfront in the Playacar resort development, 3 km from the picturesque town of Playa del Carmen. The sea, gardens and natural surroundings are a haven of peace and tranquility,forming an ideal location for rest and relaxation.
Address: CALLE CHACA, 33 SUPER MANZANA, 23
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-1266 or 873-0304
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 km)
Pools
Number of Pools: 3

Swim-up Bar
Recently rennovated, Riu Yucatan offers three freshwater pools!
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Yucatan is a deluxe beachfront All-Inclusive resort with a Mexican Hacienda architectural style & a privileged location in the exclusive Playacar complex. Air-conditioned rooms feature a balcony or terrace in a relaxed, easy going environment. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars within the Riu complex (except those at Riu Palace). Beach: The resort is nestled along a beautiful stretch of pristine white sand beach dotted with tropical palms and comfortable lounge chairs. There is complimentary towel service, and guests will enjoy a variety of non-motorized watersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 507
Year Opened: 1997 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
STANDARD ROOM
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Junior Suite, King or 2 dbl beds, Balcony or terrace, Living room area, Ceiling fan, Satellite TV, Phone, Mini bar, Liquor dispenser, In room safe, Hairdryer,
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Riu Yucatan:
La Margarita - An informal specialty restaurant situated by the pool area, guests are sure to enjoy delightful theme nights. Men are required to wear long pants for diner, reservations required.
The Hacienda Restaurant - An International buffet restaurant open for breakfast, lunch and dinner, The Hacienda offers terrace dining in an enchanting atmosphere enclosed in jungle greenery. Men are required to wear long pants for dinner.
Sicilia - An Italian a la carte offering buffet-style starters. Men must wear long pants, and reservations are required.
Shanghai - Serving fine Asian cuisine buffet-style. Men are required to wear long pants for dinner, and reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities by the pool and beach areas, with Windsurfing, Sailing, Kayaks, Boogie Boards and Snorkel-Equipment.
Nightly Activities & Entertainment:
Live music several times a week, and Two Discos (on-site and at Riu Tequila).
CHILDREN'S PROGRAMS
The property offers an integrated children`s swimming pool, Mini-club and playground,and several times a week there is entertainment for children from 4 to 12 years.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room

Cribs available on request basis for a small fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
678 Recommend
678 past Apple Vacationers would recommend Riu Yucatan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4748 reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
ANDREW C.
Jul 05 2016
Horrible food, service and overall quality. I will be writing a detailed letter, but I've stayed at many resorts in Mexico and this is by far the worst. .. More>
Customer Rating: 

Staff and service is outstanding!
KAREN M.
Jun 29 2016
First time staying at a RIU resort and loved every minute of it. They truly are service oriented, everyone says hello (Ola), the food is mind blowing with all the choices and the beauty of it all. Clean and beautiful, well maintained and we even went to another property and had the same experienc .. More>
Customer Rating: 

Pool
JOSEPH W.
Jun 18 2016
Disappointed in the early closing of pool .. More>
Customer Rating: 

TERRIBLE SERVICE AND EXPERIENCE
RICHARD P.
Jun 02 2016
Apple Vacation Representative – Pamela Sec: • Was not competent in her job. She could not tell us when the transfer from our resort to the airport would happen. • She was not available at the resort per schedule. • She was not answering her phone when resort staff attempted to call her. • She was .. More>
Customer Rating: 

RIU Yucatan
BRENDA S.
Jun 01 2016
We had an excellent time, the beach was the best. We did have an issue with diarrhea and stomach issues in 4 out 5 people. Not sure if it was from the water or food. .. More>
Customer Rating: 

LUKE K.
Mar 24 2016
Our room wasn't the best. It's one thing to be an old hotel, but just upkeep in our room was poor. The door was scuffed,the bathroom mirror was chopped in places. Our fridge needed to be wiped down. The shower drained really slow. The upkeep on the room was poor. Looks like things were tended to, b .. More>
Customer Rating: 

The best vacation ever!
JONAS A.
Mar 22 2016
It was our first inclusive vacation and we were not disappointed... We loved it so much, we're thinking of coming back .. More>
Customer Rating: 

RIU Resorts
NANCY P.
Mar 05 2016
Excellent experience at RIUs: RIU Palace Punta Cana,RIU Palace Bavaro, RIU Palace Riviera Maya, RIU Ocho Rios, RIU Yucatan. RIU Resorts are consistently good quality and service. .. More>
Customer Rating: 

Riu Yucatan
THOMAS K.
Feb 25 2016
Everything about Riu Yucatan and Frontier flight was good. However we bought transportation to and from the airport. The Amstar woman who met with us to tell us what time the return would be was late, rude and basically gave us misinformation. Her name was Irena and she was horrible. .. More>
Customer Rating: 

Great vacation!
CHRISTOPHER T.
Feb 02 2016
We absolutely loved the staff - everyone was incredibly polite and friendly. We were struck by the fact that every employee we walked past, whether mainenance or housekeeping or dining, smiled and said 'hola'. We felt very welcomed. The hotel was immaculate. We did find it a little odd that the .. More>
Customer Rating: 

Revisited
MICHAEL M.
Oct 27 2014
We stayed at the Yucatan in 2009. We loves I then. Decided to go back and wish we would have just kept our good memories. We didn't like the renovations. It was not friendly and homey. The pool chairs were placed in every available spot. No room to move..no tables. I did like the covers ove .. More>
Customer Rating: 

TripAdvisor Traveller Reviews
Great holiday, would return!
lc_england, London, United Kingdom
Thu Jul 14 08:21:09 EDT 2016
Travelled here **summer 2014** as a couple - we could not fault the hotel. from the room, food, bars, staff, cleanliness - it was all spot on.. considering the amount of people checking in when we arrived, the process was very quick and our luggage was delivered to our room very quickly. mainly ate in the buffet restaurant, but we tried the steak restaurant twice for dinner - the only down side of this is that it's where lunch is held in the day time, rather than a totally seperate restaurant. it was still nice however, as it's beach front. the choice of cocktails is excellent, you can get carried away in the swim up bar- not realising the time or how many cocktails you are drinking. be sure to try the miami vice - it's not on the drinks menu but really good! lastly, the beach is wonderful - it's a postcard picture type view. white sands and clear blue water.. i'd recommend going on the cancun pirate trip, advertised by thomson - it may seem pricey but its great entertainment and a steak and lobster dinner is included, as well as all drinks! they are not stingey with drinks either. overall - great holiday and hotel, highly recommend. More>

Found my paradise , just beautiful travelled from July 2 to July 9
Monica155033, Quebec City, Canada
Wed Jul 13 19:03:49 EDT 2016
Staff are amazing at Riu Yucutan.... The service when we got there at the front desk was really amazing. We where a family of 19 people and the rooms we got at first where to far from the beach. There where no issues at all and they changed us rooms right by the pool and so close to the beach. Good service at all time. The room service was also amazing, the only complain I have about our room and all rooms is that there is only a door where the toilet is and the rest is an open concept so no privacy when you take a shower. To fix the problem we had to put a big towel on the shower door. Our room was 6208 very well located near the beach, pool. We where also able to see the shows from our room really nice when the kids where tired. That was a plus for our family. The food was amazing no complains in that department and very clean every restaurant and buffet we went to. The beach well I'm speechless , just WOW really paradise. I found my paradise for sure love Mexico and I'm from Colombia. The only complain I have about this hotel is that the pools need a bit of update and the entertainment really needs lots of work and they don't play enough music during the day by the pool or the beach way to quiet also night time shows are poor too. Loved all the live shows by the bar at night and Sara the dj from Spain on the beach. The beach party was really nice. Good job! As for the excursions we did swimming with the dolphins,manities and seal lions and catamaran and cenotes and piramids. Bring an umbrella and lots of water it gets very hot, try to go early in the morning.what an amazing experience. Don't miss out on that is really worth every penny. We didn't do the excursions with the hotel and we saved lots of $$ We got our own transportation as well. It's very safe no worries. Oh and the jetski and the parachute was really nice. We got a really good deal with the guys on the beach. Bargain for the price. Let's not forget about Sunwing the service was outstanding. We will be back for sure next year again. Thank you for a beautiful week. More>

We're not finished with you yet , Mexico !
Terri4639,
Wed Jul 13 00:35:58 EDT 2016
Spent two gorgeous weeks in the Riu Yucatan with a minimum of hiccups. Staff were all willing to help as much as possible . Loved waking to the sound of the howler monkeys outside our apartment block and while where we were situated could be noisy (block 6) it didn't bother us at all . We decided from the offset that we wouldn't venture far this trip so we made the most of our sun loungers which were in abundance around all the pools and down by the beach. My small issue with the beach loungers was that they were totally open to the sun with only trees to give some shade. Some umbrellas for protection would have been useful. The only place we visited was Chichen Itza . A WOW place but The tour itself was very unorganised , we got it from a street vendor and not Thomson, which was our mistake . Our room was spotless and kept so every day with the different lovely animal towels our cleaner created every day. Food and drink were both in abundance and apart from the Italian Restaurant, could not be faulted. Enjoyed walking through 5th Avenue a couple of nights with taxis costing between 90 to 120 pesos per trip. We feel like We want to go back , which is what we are planning for November . I think this time we are ready to look around a lot more and to take in more attractions like Cozumel and Isla De Mujeres. There definately is so much to see. Maybe though we'll settle in Cancun , one of the Rius of course but not sure which one. Already excited for the good times ahead 😎 More>

Return to Riu Yucatan
bikerchiclondon, RAMSGATE KENT
Sun Jul 10 00:21:24 EDT 2016
Not been to the Yucatan for about 4years and since then they have refurbished the place a new pool where the tennis courts was is very lovey and quite . The restaurant on the beach was lovely before they knocked it down and replaced it with modern !! It had lost all that Mexican charm it was lovely sitting eating lunch listening to the mexican tunes being played .like the reception area it has lost its mexican charm unfortunately.The reception area seating is awful it very uncomfortable and hot to sit on you get very sweaty legs !! Don't bother queueing to book the Italian restaurant like we did 😊because you don't need to and it was a beautiful meal every time so we the Asian . Personally I think better than the Steak house which we always seem to visit and always think afterwards why ? Been to The Yucatan 6 times now I do like it but not so keen on the 'decorations' but won't put me off .love seeing the monkeys and how close they come to you .It's a nice walk into local town where we paid 20 dollars each for a fantastic massage where you would pay 10 times that much on resort and it lasted 80 min unlike the 30 min on resort good place to visit More>

Amazing place to stay
marcbbill, Manchester, United Kingdom
Sat Jul 09 12:31:43 EDT 2016
I have nothing negative to say about the Riu Yucatan. The hotel is modern and spotless clean. Our room was bright modern and with the air conditioning was lovely and cool. The rooms were cleaned every day and we were provided with clean bath towels each day. The all inclusive package was excellent and the drinks were branded. The food was excellent and something for everyone. Entertainment was provided by the entertainment team day and night and you can also get a taxi into 5th Avenue for approx £4.00. The pools were clean and spacious and the hotel is set right on the beach which is beautiful. Staff at this hotel are polite and friendly and work extremely hard, nothing being too much trouble. This was our first trip to Mexico and we will definitely be returning, More>



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