Cancun

Riu Yucatan


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All Inclusive    

Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean.

Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks.

Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply!

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The resort is located beachfront in the Playacar resort development, 3 km from the picturesque town of Playa del Carmen. The sea, gardens and natural surroundings are a haven of peace and tranquility,forming an ideal location for rest and relaxation.
Address: CALLE CHACA, 33 SUPER MANZANA, 23
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-1266 or 873-0304
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 km)
Pools
Number of Pools: 3

Swim-up Bar
Recently rennovated, Riu Yucatan offers three freshwater pools!
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Yucatan is a deluxe beachfront All-Inclusive resort with a Mexican Hacienda architectural style & a privileged location in the exclusive Playacar complex. Air-conditioned rooms feature a balcony or terrace in a relaxed, easy going environment. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars within the Riu complex (except those at Riu Palace). Beach: The resort is nestled along a beautiful stretch of pristine white sand beach dotted with tropical palms and comfortable lounge chairs. There is complimentary towel service, and guests will enjoy a variety of non-motorized watersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 507
Year Opened: 1997 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
STANDARD ROOM
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Junior Suite, King or 2 dbl beds, Balcony or terrace, Living room area, Ceiling fan, Satellite TV, Phone, Mini bar, Liquor dispenser, In room safe, Hairdryer,
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Riu Yucatan:
La Margarita - An informal specialty restaurant situated by the pool area, guests are sure to enjoy delightful theme nights. Men are required to wear long pants for diner, reservations required.
The Hacienda Restaurant - An International buffet restaurant open for breakfast, lunch and dinner, The Hacienda offers terrace dining in an enchanting atmosphere enclosed in jungle greenery. Men are required to wear long pants for dinner.
Sicilia - An Italian a la carte offering buffet-style starters. Men must wear long pants, and reservations are required.
Shanghai - Serving fine Asian cuisine buffet-style. Men are required to wear long pants for dinner, and reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities by the pool and beach areas, with Windsurfing, Sailing, Kayaks, Boogie Boards and Snorkel-Equipment.
Nightly Activities & Entertainment:
Live music several times a week, and Two Discos (on-site and at Riu Tequila).
CHILDREN'S PROGRAMS
The property offers an integrated children`s swimming pool, Mini-club and playground,and several times a week there is entertainment for children from 4 to 12 years.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Cribs available on request basis for a small fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
678 Recommend
678 past Apple Vacationers would recommend Riu Yucatan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5150reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Riu Yucatan our 2nd visit
JAKUB P.
Nov 23 2016
First time we were alone Jan 2014, second time Nov 2016 we were with our 18 month daughter. It was great, staff was wonderful although I had a feeling the night shows were a little bit boring this time. It also lacks activities for really small children like our daughter, but they did have balls an .. More>
Customer Rating: 

ANDREW C.
Jul 05 2016
Horrible food, service and overall quality. I will be writing a detailed letter, but I've stayed at many resorts in Mexico and this is by far the worst. .. More>
Customer Rating: 

Staff and service is outstanding!
KAREN M.
Jun 29 2016
First time staying at a RIU resort and loved every minute of it. They truly are service oriented, everyone says hello (Ola), the food is mind blowing with all the choices and the beauty of it all. Clean and beautiful, well maintained and we even went to another property and had the same experienc .. More>
Customer Rating: 

Pool
JOSEPH W.
Jun 18 2016
Disappointed in the early closing of pool .. More>
Customer Rating: 

TERRIBLE SERVICE AND EXPERIENCE
RICHARD P.
Jun 02 2016
Apple Vacation Representative Pamela Sec: Was not competent in her job. She could not tell us when the transfer from our resort to the airport would happen. She was not available at the resort per schedule. She was not answering her phone when resort staff attempted to call her. She was .. More>
Customer Rating: 

RIU Yucatan
BRENDA S.
Jun 01 2016
We had an excellent time, the beach was the best. We did have an issue with diarrhea and stomach issues in 4 out 5 people. Not sure if it was from the water or food. .. More>
Customer Rating: 

LUKE K.
Mar 24 2016
Our room wasn't the best. It's one thing to be an old hotel, but just upkeep in our room was poor. The door was scuffed,the bathroom mirror was chopped in places. Our fridge needed to be wiped down. The shower drained really slow. The upkeep on the room was poor. Looks like things were tended to, b .. More>
Customer Rating: 

The best vacation ever!
JONAS A.
Mar 22 2016
It was our first inclusive vacation and we were not disappointed... We loved it so much, we're thinking of coming back .. More>
Customer Rating: 

RIU Resorts
NANCY P.
Mar 05 2016
Excellent experience at RIUs: RIU Palace Punta Cana,RIU Palace Bavaro, RIU Palace Riviera Maya, RIU Ocho Rios, RIU Yucatan. RIU Resorts are consistently good quality and service. .. More>
Customer Rating: 

Riu Yucatan
THOMAS K.
Feb 25 2016
Everything about Riu Yucatan and Frontier flight was good. However we bought transportation to and from the airport. The Amstar woman who met with us to tell us what time the return would be was late, rude and basically gave us misinformation. Her name was Irena and she was horrible. .. More>
Customer Rating: 

Great vacation!
CHRISTOPHER T.
Feb 02 2016
We absolutely loved the staff - everyone was incredibly polite and friendly. We were struck by the fact that every employee we walked past, whether mainenance or housekeeping or dining, smiled and said 'hola'. We felt very welcomed. The hotel was immaculate. We did find it a little odd that the .. More>
Customer Rating: 

TripAdvisor Traveller Reviews
Great 2 weeks holidays!!
kp80, pontefract
Thu Dec 01 09:39:58 EST 2016
We arrived here on the 16th-30th Nov, after a long flight n transfer it was nice to be welcomed by such friendly reception staff, very quick check in. Got to rooms and they were nice n big n very clean, the 1 thing I did notice though was a strong Smell of damp, r friends in room next door smelt too, we never complained as we were too tired! The day after we just thought were only in r room to sleep so we just got on with are holiday! The hotel was stunning, very clean and very modern, beautiful wildlife, great pools n fab beach, good was good, we got fed up of eating towards the end but that's cos it's all u seem to do! Weather was fab, Overall this hotel is great, nothing to complain about at all!!

RIU QUALITY
Philip B, Birmingham, United Kingdom
Wed Nov 30 15:40:47 EST 2016
This year was our first RIU hotel holiday when we went to Gran Canaria Vistamar. We were so impressed we thought we'd try another RIU hotel but in Mexico. This trip has been exceptional and bears all the RIU trademarks of quality food, friendly staff and exceptional standards of staff. Unique... As well as the Yucatan having all inclusive we are able to visit and have lunch with unlimited drinks at 2 other local RIU hotels which are very different. RIU Playacar which is modern looking and the RIU Tequila with its amazing shows and daytime entertainment by very enthusiastic staff. So we spend days at Tequila and done evenings and lounge around the Yucatan at all other times with an odd visit to Playacar to join in their entertainment. Did I say the food was exceptional, well, it is! Bad points... It's not RIU but Thomson's excursions are very expensive and the Thomson rep we have is miserable and just does the number crunching what boxes do I have to tick game to keep his job, we booked our excursions outside the hotel with a honest local man saving at least 40% of Thomson's prices... I can provide his WhatsApp number if you request.

Brillliant holiday, loved it.
biggles60, bristol,England
Wed Nov 30 11:59:18 EST 2016
The hotel is fantastic, been refurbished, lovely foyer all bright and shiny, the rooms are lovely and spacious, the staff are so helpful and pleasant,there are 2 pools with loads of sunloungers, the beach is great again plenty of sunloungers there is also a pool up by reception which is quieter there is also a bar there.The wildlife is great, howler monkeys in the trees, and two other little animals which are all over the grounds,there was also a little ginger kitten on the path leading to reception, he was there everyday, everybody loved him, stopping to smooth him, take pictures,and even feeding him, he loved it, lovely cat.The food was good the only negative was the chips were always cold and the meat sometimes a bit tough everything else top notch. we loved it there and had a great holiday and cant wait to go back.

Excellent winter break
SophieD778, Barnsley
Tue Nov 29 12:14:12 EST 2016
Had an amazing time at this hotel ticked every box!!!! We flew out on the Dreamliner which was fantastic, plenty of drinks, food and entertainment, the flight went really quick. Eased through the airport and before we knew it we were at the hotel. Everything was wonderful, quick check in and on the beach within minutes. The room was great, loved the well stocked bar, free safe and huge bed. Had a very modern feel to it, no complaints. There is a chill quiet pool and bar near the main reception area and lounge, or there are two pools and swim up bar nearer to the beach. All are lovely and beautiful, bars are plentiful and you are always served quickly. Did throw a few tips but they certainly weren't waiting for them, All top brands you only have to ask for a particular brand if you want one. Food was great plenty of choices for everyone, even my husband who is vegetarian had plenty of variety. We ate in the Italian a couple of times which was excellent and the Steakhouse (though I had chicken so can't comment on the steaks) too. Beach was stunning and lovely to walk in both directions. We walked to Playa del Carman a couple of times once on the beach and once on the road both take 30-40 mins but very pleasant. Having said that taxi is only 90 pesos. Entertainment was ok quite funny, good hosts and some decent shows but then don't really go for the entertainment. The wildlife was an added bonus, especially the monkeys. It was an excellent chilled break for us at the beginning of November, the staff were amazing and friendly and made our stay. Would definitely return, and is definitely the best of the 3 Riu hotels you can use. Fabulous holiday!!!!!!!!

1st visit to the Yucatan
maureen g, lancashire
Sun Nov 27 12:00:53 EST 2016
This was our 4th visit to Mexico. First time we stayed in Cancun. Second and third time in the Riu Tequila across the road from the Yucatan. We would have gone to the Tequila this time only it was fully booked The Yucatan is a very nice modern hotel, everything is spotless, the staff are lovely, food and drinks are spot on Optics in the bedroom, fridge fully stocked with beer, water and soft drinks The beach is lovely and the beautiful Caribbean sea Howler monkeys in the grounds of the hotel we found them there just after breakfast time We spent our evenings over at the Tequila it has a better atmosphere and the bar staff remembered us from last time. It also has a 24 hour sports bar and a nightclub which the Yucatan doesn't We caught the ferry over to Cozumel one day. We had a nice day out and lunch over there



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