Cancun

Riu Yucatan


Email | Share |
All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean.

Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks.

Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply!

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The resort is located in the Playacar resort complex, 3 km from the picturesque town of Playa del Carmen and 35 miles (56 kms) Cancun International Airport (CUN).
Address: CALLE CHACA, 33 SUPER MANZANA, 23
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-1266 or 873-0304
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 km)
Pools
Number of Pools: 4

Swim-up Bar
4 swimming pools with sun terraces, one with swim-up bar; whirlpool in pool area. Children's pool with slides.
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Yucatan is a deluxe beachfront All-Inclusive resort with a Mexican Hacienda architectural style & a privileged location in the exclusive Playacar complex. Air-conditioned rooms feature a balcony or terrace in a relaxed, easy going environment. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars within the Riu complex (except those at Riu Palace). Beach: The resort is nestled along a beautiful stretch of pristine white sand beach dotted with tropical palms and comfortable lounge chairs. There is complimentary towel service, and guests will enjoy a variety of non-motorized watersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 507
Year Opened: 1997 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Dress code: Main restaurant gentlemen no sleeveless t-shirts; Theme restaurants gentl emen no sleeveless t-shirts, long trousers. At least 1 person 21 years or older in al l rooms February-May and 18 years & up for the rest of
ROOM TYPES
SUITE
Junior Suite, King or 2 dbl beds, Balcony or terrace, Living room area, Ceiling fan, Satellite TV, Phone, Mini bar, Liquor dispenser, In room safe, Hairdryer,
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Riu Yucatan:
Cozumel - Swim-up bar.
Sicilia - An Italian a la carte offering buffet-style starters. Men must wear long pants, and reservations are required.
Ibiza - Swim-up bar
Shanghai - Serving fine Asian cuisine buffet-style. Men are required to wear long pants for dinner, and reservations are required.
El Templo - Bar
La Margarita - An informal specialty restaurant situated by the pool area, guests are sure to enjoy delightful theme nights. Men are required to wear long pants for diner, reservations required.
Tequila - Pavilion bar
The Hacienda Restaurant - An International buffet restaurant open for breakfast, lunch and dinner, The Hacienda offers terrace dining in an enchanting atmosphere enclosed in jungle greenery. Men are required to wear long pants for dinner.
Mezcal - Pavilion bar
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball court, table tennis, gym, catamaran, kayaking, windsurfing, snorkeling equipment. 1 introductory scuba diving lesson in the pool. Exchange privileges with Riu Playacar and Riu Tequila.
Nightly Activities & Entertainment:
Live music several times a week, and Two Discos (on-site and at Riu Tequila).
CHILDREN'S PROGRAMS
The property offers an integrated children`s swimming pool, Mini-club and playground,and several times a week there is entertainment for children from 4 to 12 years.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Cribs available on request basis for a small fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
753 Recommend
753 past Apple Vacationers would recommend Riu Yucatan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6320reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Housekeeping
ELIZABETH G.
May 08 2018
The staff was friendly but I had to keep leaving notes for housekeeping to leave enough towels every day for the two people using the room.
Customer Rating: 

TEST
Stay at the RIU Yucutan March 2018
ROBERT O.
Mar 31 2018
We enjoyed our stay at the RIU Yucutan. The facilities were nice, clean and well maintained. The pool and beach areas were nice. Food and alcoholic beverages
Customer Rating: 

TEST
Steakhouse
CHRISTOPHER C.
Feb 22 2018
The only bad thing was. A family sat next to us at the steakhouse and they did not eat their loaves a bread or use one silverware setting. When they left the table the waiter did not remove the bread or the silverware. It was left for the next guests.
Customer Rating: 

TEST
Riu Yucatan
DOUGLAS W.
Feb 07 2018
Our only issue at the resort was with our Apple rep. We want to go on an excursion to Cozomel. James was more than happy to help. Our problem comes with the fact that he way over sold the trip. He was over stated what the trip included and how long we would be out. It turn out we stopped at two parks, neither not much to see, and were gone from the resort for over 12 hours, over two hours longer than we had hoped. We spent $260 on a tour that was not worth the money and could have be completed in a third of the time.
Customer Rating: 

TEST
Hotel
RITA T.
Jan 22 2018
This was our second visit. I can’t say enough how wonderful the hotel staff are. So accomadating. Hotel needs a little updating
Customer Rating: 

TEST
Riu Yucatan
KEVIN L.
Nov 22 2017
I have stayed at Riu's previously. This was as expected from a service and food/drink quality perspective. The whole resort decor is in need of updating. Room was very brighy and unable to dim lights for a warmer feel. Found cocroaches and small bugs in the room. Reallu hate the 2 beds pushed together concept. Took any romatic feel away.
Customer Rating: 

TEST
noise out side our room and bathroom.
BRADLEY M.
Jul 06 2017
The way the rooms are set up inside, The toilet has a door, but the shower is open with a glass door with a very small wall. If you aren't staying with a spouse, there isn't privacy. It is very noisy outside the rooms. The doors are very heavy and slam LOUD!!!! We also heard the couple next door screaming at their kids up until 2-3 am. Everything echo's due to tile and cement.
Customer Rating: 

TEST
Great trip to Playa del Carmen
FRANK S.
Apr 18 2017
Great hotel. Room a bit musty but no problem with that. Clean grounds, very well taken care of. Workers are constantly cleaning everything. All of our servers were top notch, smiling all the time, and happy to help with anything you need. Bottled water readily available. So many choices at buffet's for food, and plenty to drink. Beach was beautiful, seaweed definitely there, but they are always working hard to get rid of it--just seems like an endless battle, but that's the ocean for ya! Beach not rocky at all, that's the main reason we chose this resort.
Customer Rating: 

TEST
Hotel needs work........
SUSAN P.
Apr 14 2017
Hotel in general seemed to be lacking in general maintenance upkeep. Our shower door would not close completely, door handle on closet kept falling off, had friends that their air conditioning didn't work at all. Beds were extremely uncomfortable. Would not be a place that I would go back to......
Customer Rating: 

TEST
review
JOSHUA L.
Mar 26 2017
Hotel was clean but could use updating and was not luxurious. It was very average.
Customer Rating: 

TEST
JJ
JENNIFER H.
Feb 06 2017
Really liked this hotel.. The grounds were nice especially for a somewhat older facility. There were plenty of vegetation around so didn't seem too commercial. Beach was nice and a very good location from the pools, bars and restaurant. Food was just okay... Must get up really early to get a reservation for a couple of the restaurants. The highlights for us; proximity to the beautiful beach, excellent service, it's just a short walk down the beach to a totally uninhabited area.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
wonderful holiday
lizao, england
Tue Jun 19 09:01:39 EDT 2018
We have been home for a week now and are still recovering from having to leave such a lovely place. The hotel is so clean, the staff so helpful and friendly. The selection of food and restaurants is excellent. The pools were very clean as was the beach. Sadly during our stay there was abundance of seaweed, this was mother natures doing not the Riu hotels but the staff worked so hard trying to clear it they definitely are worthy of a huge thank you. This however did not spoil our holiday even though the beautiful clear blue Caribbean was not how we remembered it. We did manage to find small less weedy areas to swim in. The only way we feel we can resolve this little disappointment is to return next year when hopefully the seaweed will have gone. Once more thank you to all the hard working friendly staff at the Riu Yucatan

Lovely
Karen g, Worcestershire, United Kingdom
Mon Jun 18 23:49:35 EDT 2018
This hotel is set on the lovely beach with it's white sand and warm blue sea. Although we always stay at the fantastic Riu Tequila (which is by far the best of all the riu's) we would use the Yucatan and the Playa car, in the day food is always very good and well presented and clean to a high standard. All Riu staff are very friendly and are a credit to the hotels.The area is safe to walk into playcar which is buzzing with traders and some lively bars. Go and see for yourselves, we have been 8 times!!! When we return we hope Mendez and Rangel are back at the Tequila....x

Fantastic staff
tk23ruby, England, United Kingdom
Mon Jun 18 16:33:30 EDT 2018
Stayed here June 2018 Pros:. Fantastic staff ,clean hotel in a good setting and location. Cons: no variation on choice of food each day/night Entertainment they try their best but evening is poor at times When they say no reversation yes you do have to book for the Mexcian but we ended up having to make a booking for the steakhouse as they were busy every night so yes they say no booking but you have to to get a seat.overall it's a budget hotel but not a five star .

Brilliant
stephenanderson_10, Dewsbury, United Kingdom
Mon Jun 18 13:01:37 EDT 2018
Really great Hotel. WiFi all over the resort. Lovely clean rooms food was fab. The steak served in the steak restaurant was fantastic. Bar staff in the main reception area were friendly as were all the staff. I honestly couldn’t fault the place if I tried. My girlfriend is really picky and even she couldn’t fault it. Will deffo go back

Best holiday ever
stevencornhill, Southampton, United Kingdom
Sun Jun 17 01:23:11 EDT 2018
We absolutely loved the Riu yucatan we stayed for 2 weeks in April and it was one of the best we have had. We stayed at a much more expensive hotel for our honeymoon in riviera maya and it was not as enjoyable as this the room is not the most luxurious but perfectly adequate for us. The food and the beach was gorgeous.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe