Cancun

Riu Yucatan


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean.

Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks.

Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply!

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The resort is located beachfront in the Playacar resort development, 3 km from the picturesque town of Playa del Carmen. The sea, gardens and natural surroundings are a haven of peace and tranquility,forming an ideal location for rest and relaxation.
Address: CALLE CHACA, 33 SUPER MANZANA, 23
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-1266 or 873-0304
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 km)
Pools
Number of Pools: 3

Swim-up Bar
Recently rennovated, Riu Yucatan offers three freshwater pools!
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Yucatan is a deluxe beachfront All-Inclusive resort with a Mexican Hacienda architectural style & a privileged location in the exclusive Playacar complex. Air-conditioned rooms feature a balcony or terrace in a relaxed, easy going environment. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars within the Riu complex (except those at Riu Palace). Beach: The resort is nestled along a beautiful stretch of pristine white sand beach dotted with tropical palms and comfortable lounge chairs. There is complimentary towel service, and guests will enjoy a variety of non-motorized watersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 507
Year Opened: 1997 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
SUITE
Junior Suite, King or 2 dbl beds, Balcony or terrace, Living room area, Ceiling fan, Satellite TV, Phone, Mini bar, Liquor dispenser, In room safe, Hairdryer,
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Riu Yucatan:
Sicilia - An Italian a la carte offering buffet-style starters. Men must wear long pants, and reservations are required.
Shanghai - Serving fine Asian cuisine buffet-style. Men are required to wear long pants for dinner, and reservations are required.
La Margarita - An informal specialty restaurant situated by the pool area, guests are sure to enjoy delightful theme nights. Men are required to wear long pants for diner, reservations required.
The Hacienda Restaurant - An International buffet restaurant open for breakfast, lunch and dinner, The Hacienda offers terrace dining in an enchanting atmosphere enclosed in jungle greenery. Men are required to wear long pants for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities by the pool and beach areas, with Windsurfing, Sailing, Kayaks, Boogie Boards and Snorkel-Equipment.
Nightly Activities & Entertainment:
Live music several times a week, and Two Discos (on-site and at Riu Tequila).
CHILDREN'S PROGRAMS
The property offers an integrated children`s swimming pool, Mini-club and playground,and several times a week there is entertainment for children from 4 to 12 years.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Cribs available on request basis for a small fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
753 Recommend
753 past Apple Vacationers would recommend Riu Yucatan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5420reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
review
JOSHUA L.
Mar 26 2017
Hotel was clean but could use updating and was not luxurious. It was very average. .. More>
Customer Rating: 

JJ
JENNIFER H.
Feb 06 2017
Really liked this hotel.. The grounds were nice especially for a somewhat older facility. There were plenty of vegetation around so didn't seem too commercial. Beach was nice and a very good location from the pools, bars and restaurant. Food was just okay... Must get up really early to get a re .. More>
Customer Rating: 

Excellent!
PAUL K.
Jan 18 2017
We had a wonderful time. Everything was of very high quality. Will definitely go back again in the future. .. More>
Customer Rating: 

Need attention
RUBEN N.
Jan 16 2017
On our first day the shower was broke .. More>
Customer Rating: 

Overall
JEFFREY T.
Jan 05 2017
Staff were amazing, food ok, hotel clean abd nice grounds .. More>
Customer Rating: 

Thank you Apple Vacations
SUSANA M.
Dec 29 2016
We have used Apple for the past eight years. Your service is great and you are responsive. We would suggest that you really evaluate the hotel rating and stay on the hotel grounds to offer a transparent level of expectations for our stay. We really trust the Riu brand of hotels and this Riu Yucatαn .. More>
Customer Rating: 

Riu Yucatan our 2nd visit
JAKUB P.
Nov 23 2016
First time we were alone Jan 2014, second time Nov 2016 we were with our 18 month daughter. It was great, staff was wonderful although I had a feeling the night shows were a little bit boring this time. It also lacks activities for really small children like our daughter, but they did have balls an .. More>
Customer Rating: 

ANDREW C.
Jul 05 2016
Horrible food, service and overall quality. I will be writing a detailed letter, but I've stayed at many resorts in Mexico and this is by far the worst. .. More>
Customer Rating: 

Staff and service is outstanding!
KAREN M.
Jun 29 2016
First time staying at a RIU resort and loved every minute of it. They truly are service oriented, everyone says hello (Ola), the food is mind blowing with all the choices and the beauty of it all. Clean and beautiful, well maintained and we even went to another property and had the same experienc .. More>
Customer Rating: 

Pool
JOSEPH W.
Jun 18 2016
Disappointed in the early closing of pool .. More>
Customer Rating: 

TERRIBLE SERVICE AND EXPERIENCE
RICHARD P.
Jun 02 2016
Apple Vacation Representative – Pamela Sec: • Was not competent in her job. She could not tell us when the transfer from our resort to the airport would happen. • She was not available at the resort per schedule. • She was not answering her phone when resort staff attempted to call her. • She was .. More>
Customer Rating: 

TripAdvisor Traveller Reviews
4th visit to Mexico and the best by far!
Janesman, Kentish Riviera
Sun Mar 26 11:27:47 EDT 2017
From arrival to departure our experience of the Riu Yucatan was exceptionally good. OK, this may have been enhanced by the fantastic weather we had throughout our stay but the sheer quality and diversity of the facilities at the Yucatan would have made up for less than wonderful weather! Every aspect of service, from Housekeeping through Bar staff and Restaurants to Reception was beyond reproach. Our room was in the perfect location, on the ground floor just behind the main building and it even had a larger than usual veranda. The quality of fixtures and fittings was as expected and we had no issues at all with our accommodation. Food and drink provision was to the usual Riu standard with an excellent choice in the main restaurant with the option of 4 other restaurants for dinner. You go hungry in this place then it's through choice! The Yucatan is located on the beach but is also set in the most amazing grounds that are the home for Coati, Capybara, Iguana and Howler Monkeys. They are not invasive at all and are an amazing enhancement to your stay. We are both in our mid fifties and spent most of our leisure time during the day in the "Chill out zone". This is a small pool area, away from the main pool that affords an alternative to the more lively themes provided by the main pool and beach. The provision of a choice was great for us. Best bits of the Riu Yucatan: Location, atmosphere. service. Worst bits: Evening entertainment was not to our taste but others seemed to appreciate it.

Perfect Stay
Lyn H,
Thu Mar 23 14:50:59 EDT 2017
Everything about our stay was excellent. Amazing selection for food choices & loved the different designs displayed in Melons etc & the towel animals are definitely a unique touch :) Also great choice for Cocktails. All the staff were so friendly & hard working. To make the holiday better, we got engaged here :) We will both be recommending this hotel to anyone we know travelling to Mexico!! Fingers crossed we are fortunate enough to make a return visit. Thanks to all of the staff for all your hard work.

Brilliant stay
Den302014, Knebworth, United Kingdom
Wed Mar 22 14:12:37 EDT 2017
we stayed here the first 2 weeks in March ,we stayed 6 years ago and we returned for my son and husbands birthdays...there was 19 of us all adults varying ages some single some couples This hotel caters for everyone and although it's large and busy it never felt tight for space The hotel has had a complete refurb which was so well done and it was incredibly clean and bright The staff make this hotel what it is,welcoming helpful and they are so happy all the time There's a pool and an area for everyone the party people the quiet people those of you who can't sit still for 5 mins The beach is amazing the first week we were there it was very windy and there was some sea weed around and the sea was a bit rough ..however the seaweed was taken away daily and by the second week it was settled and beautifull Rooms were really clean the cleaners did an amazing job.....my only 'but' is why do Riu have optics. Coffee and tea making facilities would be much better! Don't get me wrong I enjoy a drink but there is so many bars with plenty of drinks available it would be nice to be able to wake up and make a cup of coffee instead of walking up to reception The Food! ....As it is an all inclusive for a large amount of people I thought it was excellent value for money a wide variety and plenty of it The Italian is really nice, steak house varied from fair to good and the Asian was good all of these you don't need to book The Mexican does need booking and it's a bit over rated, the main buffet had plenty to offer both at lunch time and evening On the whole it was one of the best holidays we have ever had I was a little worried with so many of us but it worked so well due to this great hotel and amazing staff If you go try the scuba diving the instructors were excellent Go to Xel Ha...amazing day out as is xplore and Tulum

Dirty beach
EliKh87, Denver, Colorado
Wed Mar 22 10:41:32 EDT 2017
Our overall stay was great, but unfortunately there was a non stop problem with the sea weed. To be honest, it did not seem like the staff cared to clean it up. We were not able to get in the water, it covered in Sea weed and you could not even get in. Had to walk along the beach about half a mile to the resort next door to you a little part of their beach. It was also in sea weed but you could at least get inside the water. Also, room service options weren't great. Only burgers and french fries available from the sports bar. Other than that it's a fun resort and it looks like they remodeled it.

we keep coming back
jeri s, Richfield, Minnesota
Tue Mar 21 11:30:11 EDT 2017
we were there march 2 - 7 with our adult kids from a trip that wasn"t long enough 5 nights! we've been to this resort several times, rooms are a bit weary but clean. bed was comfortable. shower needs a curtain. the beach is what its all about, beautiful aqua blue water, pools are good, the grounds are a wonderland if you look close, life everywhere. the staff are working, cleaning,serving all the time. we found so many servers who made us feel special. we were entertained every nite by a group of hard working artists. the food was neverending and fresh. the bartenders were awesome, drinks were of a good quality. the staff of this hotel is why we keep returning.



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