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Riu Yucatan


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All Inclusive    

Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean.

Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks.

Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply!

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The resort is located beachfront in the Playacar resort development, 3 km from the picturesque town of Playa del Carmen. The sea, gardens and natural surroundings are a haven of peace and tranquility,forming an ideal location for rest and relaxation.
Address: CALLE CHACA, 33 SUPER MANZANA, 23
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-1266 or 873-0304
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (5 km)
Pools
Number of Pools: 3

Swim-up Bar
Recently rennovated, Riu Yucatan offers three freshwater pools!
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Yucatan is a deluxe beachfront All-Inclusive resort with a Mexican Hacienda architectural style & a privileged location in the exclusive Playacar complex. Air-conditioned rooms feature a balcony or terrace in a relaxed, easy going environment. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars within the Riu complex (except those at Riu Palace). Beach: The resort is nestled along a beautiful stretch of pristine white sand beach dotted with tropical palms and comfortable lounge chairs. There is complimentary towel service, and guests will enjoy a variety of non-motorized watersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 507
Year Opened: 1997 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
STANDARD ROOM
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Junior Suite, King or 2 dbl beds, Balcony or terrace, Living room area, Ceiling fan, Satellite TV, Phone, Mini bar, Liquor dispenser, In room safe, Hairdryer,
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Yucatan features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Riu Yucatan:
Shanghai - Serving fine Asian cuisine buffet-style. Men are required to wear long pants for dinner, and reservations are required.
La Margarita - An informal specialty restaurant situated by the pool area, guests are sure to enjoy delightful theme nights. Men are required to wear long pants for diner, reservations required.
The Hacienda Restaurant - An International buffet restaurant open for breakfast, lunch and dinner, The Hacienda offers terrace dining in an enchanting atmosphere enclosed in jungle greenery. Men are required to wear long pants for dinner.
Sicilia - An Italian a la carte offering buffet-style starters. Men must wear long pants, and reservations are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities by the pool and beach areas, with Windsurfing, Sailing, Kayaks, Boogie Boards and Snorkel-Equipment.
Nightly Activities & Entertainment:
Live music several times a week, and Two Discos (on-site and at Riu Tequila).
CHILDREN'S PROGRAMS
The property offers an integrated children`s swimming pool, Mini-club and playground,and several times a week there is entertainment for children from 4 to 12 years.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room

Cribs available on request basis for a small fee.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
678 Recommend
678 past Apple Vacationers would recommend Riu Yucatan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4856 reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
ANDREW C.
Jul 05 2016
Horrible food, service and overall quality. I will be writing a detailed letter, but I've stayed at many resorts in Mexico and this is by far the worst. .. More>
Customer Rating: 

Staff and service is outstanding!
KAREN M.
Jun 29 2016
First time staying at a RIU resort and loved every minute of it. They truly are service oriented, everyone says hello (Ola), the food is mind blowing with all the choices and the beauty of it all. Clean and beautiful, well maintained and we even went to another property and had the same experienc .. More>
Customer Rating: 

Pool
JOSEPH W.
Jun 18 2016
Disappointed in the early closing of pool .. More>
Customer Rating: 

TERRIBLE SERVICE AND EXPERIENCE
RICHARD P.
Jun 02 2016
Apple Vacation Representative Pamela Sec: Was not competent in her job. She could not tell us when the transfer from our resort to the airport would happen. She was not available at the resort per schedule. She was not answering her phone when resort staff attempted to call her. She was .. More>
Customer Rating: 

RIU Yucatan
BRENDA S.
Jun 01 2016
We had an excellent time, the beach was the best. We did have an issue with diarrhea and stomach issues in 4 out 5 people. Not sure if it was from the water or food. .. More>
Customer Rating: 

LUKE K.
Mar 24 2016
Our room wasn't the best. It's one thing to be an old hotel, but just upkeep in our room was poor. The door was scuffed,the bathroom mirror was chopped in places. Our fridge needed to be wiped down. The shower drained really slow. The upkeep on the room was poor. Looks like things were tended to, b .. More>
Customer Rating: 

The best vacation ever!
JONAS A.
Mar 22 2016
It was our first inclusive vacation and we were not disappointed... We loved it so much, we're thinking of coming back .. More>
Customer Rating: 

RIU Resorts
NANCY P.
Mar 05 2016
Excellent experience at RIUs: RIU Palace Punta Cana,RIU Palace Bavaro, RIU Palace Riviera Maya, RIU Ocho Rios, RIU Yucatan. RIU Resorts are consistently good quality and service. .. More>
Customer Rating: 

Riu Yucatan
THOMAS K.
Feb 25 2016
Everything about Riu Yucatan and Frontier flight was good. However we bought transportation to and from the airport. The Amstar woman who met with us to tell us what time the return would be was late, rude and basically gave us misinformation. Her name was Irena and she was horrible. .. More>
Customer Rating: 

Great vacation!
CHRISTOPHER T.
Feb 02 2016
We absolutely loved the staff - everyone was incredibly polite and friendly. We were struck by the fact that every employee we walked past, whether mainenance or housekeeping or dining, smiled and said 'hola'. We felt very welcomed. The hotel was immaculate. We did find it a little odd that the .. More>
Customer Rating: 

Revisited
MICHAEL M.
Oct 27 2014
We stayed at the Yucatan in 2009. We loves I then. Decided to go back and wish we would have just kept our good memories. We didn't like the renovations. It was not friendly and homey. The pool chairs were placed in every available spot. No room to move..no tables. I did like the covers ove .. More>
Customer Rating: 

TripAdvisor Traveller Reviews
Good Value and Great Staff
Suzan K, Saint Louis, Missouri
Wed Aug 17 07:29:58 EDT 2016
This was a very nice but average property. No real frills here. If you are looing for the basics, clean rooms, pools, adequate food and beautiful beaches I would recommend. The beaches and the water was amazing. The staff was very friendly and very helpful. No rooms face the ocean. The rooms were very basic and the AC never really cooled our room. The bathroom has no main door but there is a door where the toilet is located. Our teenage kids thought this was bizarre and "gross". The specialty restaurants sadly, weren't special. We went to the Mexican restaurant and it was seated in the lunch buffet area. The Italian restaurant was very basic and plain. We went in town three nights and had a great time. Great little town with lots of fun local cultural. Ask for a room in the front of the property. As it is a huge property and if you are in back by the lobby you are far away from the action. I would go back if the price was right but if I had an opportunity to use another property at the same price point I would probably stay some place else. More>

Average resort / Amazing beach
engteach, Gatineau, Canada
Tue Aug 16 13:22:04 EDT 2016
The Yucatan is set on Playacar Beach which is one of the nicest I have seen. There is a shopping mall 3 minutes from the hotel and Playa del Carmen is 25 minutes away or 13$ by taxi. The beach is perfect for young children with waves but nothing dangerous. We could see Cozumel from the distance. Unfortunately, the Riu Yucatan is only average. The lobby was nicely renovated a couple of years ago but the rooms are old and in need of repairs. The first room we were given had water leaking from the A/C, which did not work nor would the ceiling fan. The service was good and the hotel is clean. Food was good. Sometimes average like at the buffet others very good like the steakhouse. Not much to do with kids, there is a water park but it is for younger kids. Definitely not a 5 star hotel More>

Wonderful holiday
stellmorris, Sheffield, England, United Kingdom
Mon Aug 15 04:43:54 EDT 2016
What a wonderful Hotel the Riu Yucatan Everything you need from a holiday you will find it here! The room I had was clean, spacious,(the furniture a little bit shabby) The fridge topped up so was the spirits every other day, maid service every day with some sort of animal made from your towels to greet you when you returned Food for every taste available You are able to collect fresh towels to take to the beach or just stay round pools Three off all nice clean The swim up bar was !!!!! not for me more like 16 to 20 yr olds bar all enjoying themselves Entertainment both round pool and evening was really good The staff were excellent nothing too much trouble I went for a wedding Wow what a day that was" PERFECT" More>

Great holiday
jode5831, Leicester, United Kingdom
Mon Aug 15 01:33:57 EDT 2016
Fantastic time spent at the Yukatan. Loved every minute of the two week holiday. Would love to go back again. Food great, service great, pool area great. Beach front lovely. Entertainment ok. Went on a couple of trips but other than that we spent our time at the hotel and the beach. More>

Amazing Beach
Hollow75, Boston, Massachusetts
Sun Aug 14 17:12:48 EDT 2016
Beautiful beach, great location, nice cool, clean rooms, food and drinks plentiful and good. Staff very courteous. Entertainment ok but very lively with lots of people which was nice. Wildlife awesome. Only complaint was they need to use frosted glass in shower or some type of shower curtain (we used a towel) as no door and very awkward for a family in same room. More>



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