Cancun

Riu Tequila


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), 35 USD spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

*Please note, this hotel will be closed for renovations until June 30, 2018.

Riu Tequila was created with attention to decor, beautiful gardens, and wonderful pool areas, and takes the limelight when it comes to affordability and family-friendly concepts! Located across the road from the Riu Yucatan and Riu Playacar, it shares exchange facilities so guests can also enjoy the non-stop entertainment at two more RIU Resorts. Just a short distance from the beach, a trolley winds through gardens past a raised gazebo bar to the beach club.

Old Mexico is featured throughout Riu Tequila. The lobby mimics a small village with grand pillars, arches, iron lanterns, and ceilings painted in swirls and decorated with mosaics. A trolley winds through lush tropical gardens past a raised gazebo bar in a courtyard and down to the beach club. The pool area is Hawaiian-style with boulders and waterfalls. Great carved doors open to the main restaurant, Jalisco, in early Mexican style with international buffets. The informal Lupita Restaurant offers poolside snacks.

This family-friendly resort offers a great vacation value, from live entertainment to an array of sports including non-motorized watersports. Kids will be entertained in the RiuLand Mini-Club and enjoy the playground and supervised activities. Adults can enjoy the nightlife at the popular La Pinata Disco with guests of the other Riviera Maya Riu Resorts. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Accommodations are comfortable and have features such as a fully stocked mini-bar and liquor dispenser. Junior suites with a living area are available, perfect for a little extra room.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Riu Tequila is just 3 km from the small town of Playa del Carmen with its restaurants, shops, bars and nightlife. It's also within close proximity to the local beach
Address: AVN. XAMAN-HA, MANZANA 25 LOTE 19
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-873-4
Fax: 011-52-984-873-2201
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (2 miles)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The beautiful gardens surround a fresh water pool area of 1,500 square meters, with an artificial beach, a separate pool for children, and jacuzzi. There are also free towels, loungers and sun umbrellas.
Golf: NEARBY
Cancun Hilton Golf Course- Mayan palace Golf Course- Mayakoba Golf Course-
Playacar's championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Gym, kayaks, 1 introductory scuba diving lesson in the pool
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This Hacienda-style resort is surrounded by an incredibly beautiful natural landscape and forms part of an exceptional Golf Resort. Each air-conditioned room features a hair dryer, mini-bar, in-room safe, ceiling fan, balcony or terrace. This resort features four restaurants, four bars, nightly entertainment, two pools, and a beach shuttle to and from the reso rt. Exchange privileges with Riu Yucatan and Riu Playacar. Beach: The Riu Tequila shares the same beach as The Riu Yucatan, which is just 400 meters away (5 minutes walking distance). The resort does provide shuttle service to the beach, where guests will find Nightly Activities & Entertainment: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 664
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Men must wear long pants at the a la carte restaurants. Dinner dining is not included in the exchange privileges.
ROOM TYPES
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
JUNIOR SUITE
2 double beds, Balcony or terrace, Small sitting area, Ceiling fan, Satellite TV, Mini bar, In room liquor dispenser, In room safe, Hairdryer
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
STANDARD ROOM
2 double beds, Balcony or terrace, Ceiling fan, Satellite TV, Mini bar, In room liquor dispenser, In room safe, Hairdryer
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Tequila features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 8 Restaurants at Riu Tequila:
La Lupita Bar - Poolside bar/swim-up bar
Bamboo - Asian style cuisine served a la carte.
Maguey - Lounge bar
Jalisco - Gourmet restaurant with a terrace.
El Kiosko - Pavillion bar
Beach Club - Snack restaurant by day and Mexican restaurant for dinner.
Sports Bar - Open 24 hours
Lupita - Poolside restaurant and steakhouse.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities by pool and beach areas, with Windsurfing, Sailing, Kayaks, Boogie Boards and Snorkel-Equipment (opposite Yucatan)
Nightly Activities & Entertainment:
Evening entertainment for adults and children at Lounge Bar, Theme Nights, Two Discos(on-site and at Riu Yucatan).
CHILDREN'S PROGRAMS
The Mini Club is available to children from the ages of 4 to 12 years old.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Teen Disco
Children's Pool
Babysitting Fee: $8.00 per hr(approx)
Cribs available on request basis at no cost

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
894 Recommend
894 past Apple Vacationers would recommend Riu Tequila to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8497reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Riu Taquila 2018
LAWRENCE G.
Mar 06 2018
Lovely place. Very old Mexican flair. Lots of wood, plaster and iron. Tons of lush grounds to stole. Beautiful happy staff.
Customer Rating: 

Secluded with access to everything you want to do.
PAUL V.
Mar 03 2018
Tequila is across the street from the hotels on the beach, so there is minimal foot traffic to disturb you. It is restful, has pool activities and an assortment of restaurants to choose from. Being a family of resorts, you have access to the amenities of the other properties in walking distance, with shuttle service if needed. We spent hours relaxing at the beach in the sun and shade as well as walking to town for shopping and taking excursions for fun.
Customer Rating: 

Improvements Needed
PETER P.
Feb 15 2018
This hotel is awesome, although they need to add more power outlets in the rooms for electronic devices and the wi-fi was quite horrible, I never was able to post to Facebook about family events.
Customer Rating: 

Riu Tequila Hotel review
JEFFERY C.
Jan 01 2018
We did not receive maid service one day. The room was very outdated and they brought in roll away beds to accomodate 4 adults in one room. The air conditioner went out one night as well and it was hard to maintain the temperature in the room. It was either really cold or really hot. Disappointed in the pool atmosphere. We visited other resorts that had more upbeat activities and more update facilities.
Customer Rating: 

Good, yet far from excellent
DANIEL F.
Dec 28 2017
The entertainment and general hospitality services are nothing short of excellent. The food quality was favorable but on the bland side, which is somewhat understandable, considering the large number of guests that they are trying to cater to. This hotel is not close to the beach and has no beach access except for walking through one of Riu's sister hotels (Riu Palace). This property has one pool on two sides of a center "cantina" but it was very nice with plenty of seating. There was an unexpected, and somewhat irritating, fee that was charged to us upon check in. It amounted to about $10 USD and we were told it was some sort of governmental tax that needed to be collected from all guests. While I understand the need to collect required taxes, this is something that Apple should have taken care of prior to our arrival instead of dropping it on us immediately upon arrival. The rooms were clean, well maintained and had very good water pressure. If I were to complain of anything (and I'm not), I would say the restaurant employees could be both a bit friendlier and a little more understanding of the guests' individual needs.
Customer Rating: 

RELAXING STAY WITH WIFE
JOSEPH B.
Dec 01 2017
Great time to relax with the all inclusive deal.
Customer Rating: 

Needs upgrade
JOSEPH P.
Nov 25 2017
The hotel, especially the pool area needs upgraded, cleaned. They need an actual hot tub since they advertise it.
Customer Rating: 

Sunny week
WIESLAWA B.
Nov 20 2017
Generally everything was nice and easy, however big minus was no access to the beach.
Customer Rating: 

ASHLEY R.
Nov 07 2017
This hotel did not offer many amentities for a bachelorette party. We were misled by the excursion team in the hotel and was given an excursion for $65 that did not include parasailing or snorkeling because of the waterconditions. they should have informed us before we sat on the boat and spent the entire day going to an island just to walk around and not do any excursions. They should have had some alternate activities like ATVing or land activities but they did not tell us we could not do parasailing or snorkeling until we got to the island. We wasted an entire day on this excursion. The restaurants were not open long enough there were many situations where we had no food. The pool was extremely dirty it was disgusting. We felt cleaner going to the beach than the pool. There are these animals all over the resort that would chase us when we had food to the point where we had to throw our food away in the middle of eating. The bar staff was inattentive. At the club, one of the girls asked for water and was spoken to very rudely. The bartender literally threw a jug on the table in front of her when she asked where the water was from. He was extremely aggressive and rude.
Customer Rating: 

Loved Riu Tequila
STEVEN H.
Nov 07 2017
My wife and I stayed at the Tequila Oct 24-Nov 3rd. We have visited Mexico frequently over the last 20 years, usually in 5-6 star hotels. We were meeting our UK friends this year and they picked out the Tequila (which I think seemed to be a favorite for UK visitors). We were a little concerned with the 4 star rating, but agreed to stay there. What a pleasant surprise! It was like old time Mexico (which we like). This place is a find. Clean, great staff, good food, good entertainment. The beach is a 6 minute, pleasant, walk (or you can take the shuttle). This beach is one of the best I have seen, no rocks, hardly any weeds, clean water. We spent a lot of time there. We also enjoyed walking to Play Del Carmen, about a 30 minute (safe) walk through a gated community. What a great value. We will go back.
Customer Rating: 

Ok experience
TARA T.
Nov 03 2017
The hotel staff were very nice and helpful. However, the rooms were not as nice as I thought they would be. They were big but more basic. No nice furniture and not modern at all. The food for breakfast was good. Lunch was not as great, but dinner was excellent. Also, they did not offer that many restaurant or food choices. I also didn't like all the wildlife in the resort. At first it was cool to see but those animals were intimidating and would chase after you. Overall the stay was ok. Not terrible, but I expected much better for the price that I paid.
Customer Rating: 

TripAdvisor Traveller Reviews
Excellent Riu once again
Tiger8MiddleEngland, Bedford, United Kingdom
Wed Jul 18 10:54:05 EDT 2018
We where one of the first guests at Riu Tequila arriving on 1 July 2018 for 14 nights. We had never been to the “old Tequila” so unlike repeat guests we didn’t have anything to compare the refurbishment with. To be honest, the refurbishment was one of the reasons I booked the hotel. I had looked at it in the past but although it had good reviews it always looked past its best aesthetically. Check in was efficient and although I had emailed ahead & requested an upper level room, a ground floor one had already been allocated to us. However, after a few calls, Alex on reception soon had us allocated to room 1814, which was mid way down the complex. The room itself was how I had expected it to be, big with lovely comfy beds, clean & modern furniture & a good walk in shower. AC & ceiling fan worked perfectly. Mini bar & optics if you wanted. Flat screen TV to catch up on the news, but not many English channels. The room was cleaned immaculately everyday by Marcos. We had no issues with our room, just that all the bedroom doors are self closing so you hear everyone going in & out at all times of day/night which can be quite disturbing. The first day around the pool I thought I was in heaven, could sit anywhere & hardly anyone around! There are 4 pools now + a lovely pool for children which is gated. I tried all of them! There’s one dedicated to sport so if you are not into joining in or don’t want to be hassled by the noise from those participating that’s not a problem. I did the aqua fit everyday with Fernandez who was brilliant, he also did some of the Riu fit classes, different ones each day, in the new area dedicated for this. I must say the entertainment team where one of the best I have come across in a Riu hotel, very friendly day or night and not pushing you to join in. The swim up pool was brilliant, warmer than the others just like getting into a bath and this became our port of call around mid morning & 5pm. Unfortunately as the hotel began to fill up so did this pool and on occasions became quite a rowdy place so we then started to skip going in. I know people are on holiday & they are there to enjoy themselves, but this pool became heaving, not helped by kids being in there with lilos & splashing & jumping off the sunken sunbeds. Parents are at fault here, why in this pool when there are 3 others available for them should this be allowed? The bar staff in here though are excellent & work endlessly all day long. There are no parasols around the pools just the canvas pull along canopies which means everyone has to sit in the shade. The first week wasn’t a problem as I was able to pull my sunbed out from under the canopy however after the first week more & more sunbeds started to appear creating additional regimented rows so you could no longer move around. Its all sun or all shade which I don’t like. Because of this we spent most of our second week down at the beach where you can freely move your sunbed around to get shade or sun. The beach vastly improved during our second week, prior to this it was covered in seawead making it very hard work to get into the sea, & once in not a particular nice place to swim in. The smell was also not very pleasant. However, the Riu staff worked endlessly trying to rectify the forces of mother nature. There was never a problem getting sunbeds on the beach & lunch can be taken in the lovely beach restaurant. Drinks are also available from here, just have to go & help yourself, no problem. The walk to the beach is 10 minutes max or you can take the shuttle, but we always walked looking out for the monkeys at the Yukatan. We tried all the restaurants when they became fully open, the Steakhouse 3 visits, Mexican, Italian & Asian 2 visits each. The rest of the time we ate in the buffet. No reservations are required except at the Mexican, just book inside main door of buffet restaurant when going into breakfast for that evening. There are 2 sittings, 6.45 & 8.45. We never had any issues with getting into any of them until our last visit to the steakhouse. At 8pm we where told the restaurant was full & there was a half hour wait. Not a problem for us, we where given a beeper & retreated to the bar for another drink. However I can imagine families with children and large parties may struggle with this. The service in all of the restaurants was excellent, water & drinks quickly replenished & dirty plates taken away. We used the sports bar quite a lot due to the World cup being on. Brilliant atmosphere in here just a shame that all the TV screens didn’t sinc together. Again staff in here worked very hard during the England games. Now to the main bar, well what can I say! We sat here most nights working our way through the cocktails and trying various other drinks, and being entertained by the excellent bar staff. All where very attentive, Veronica especially, & our drinks would appear before we had finished the last one. Premium drinks are available throughout the bars, except Baileys, just ask for the brand you want. We watched quite a bit of the entertainment which was a bit hit & miss and over a 2 week period some of it was repeated. There was a band on one evening playing a variety of well known covers who where really good, however this wasn’t the main entertainment of the evening, why I don’t know as they where good enough to have the main show, so come on Riu put them on the main spot instead of the early one when most guests if their lucky only catch half their show. The extensive grounds of the hotel is in my opinion what sets it apart from the Yukatan & Playacar, both of which we had a look around and decided the Tequila was now the best of the 3 hotels. Gardeners had been working throughout our stay planting a mixture of plants which must have been chopped down during the renovation work. The staff throughout the whole complex are an asset to Riu, all smiling, helpful & friendly and in my opinion are why so many people come back to this hotel. Reflecting back our stay has been wonderful here, if we returned it would be out of the main holiday season as it became too busy for us.

Stunning
Russ4112,
Tue Jul 17 05:50:06 EDT 2018
We are into the last full day of the holiday and all in all everything about the hotel and staff has been wonderfull , the only negative is the mosquitos , so bring plenty of spray !!! , entertainment first class and unlike the european hotspots the team are not clicky , in the day there's loads going on and the evening shows are stunning , the variety of food is such that you could easily have a 5 course meal every night , the rooms are cleaned daily and the staff are all very pleasant , would highly recommend this hotel and the resort , its feels very safe with secrurity in full view , there's a lot of wildlife on the resort , monkeys and loads of animals i've never seen before. The beach is not to far away with shuttle a bus taking you to a from , its only a 10 minute walk anyway and the chance to see the monkeys. Well done to all the team for making our holiday one to remember.

First Mexican holiday
Mavis M,
Sun Jul 15 19:58:34 EDT 2018
Very impressed with hotel and service we received the staff are the most helpful people we have met on holiday,the facilities and entertainment were first class we went on the trip to Coba with a excellent tour guide called Alex he was very informative about coba and the pyramid he had very good knowledge about the Mayan customs, the driver I think he was called Roul (sorry if I spelt wrong ) he looked after us very well with water and wet wipes witch was very welcome.

Great value for money
paulandtrina,
Fri Jul 13 00:38:35 EDT 2018
We just keep returning to this hotel because it can’t be beaten on value. It is an added bonus to be able to use the other hotels in the group for drinks when out and about. Great staff and entertainment.

Family holiday with 18 & 20 year old children.
saraandlee, Guernsey, United Kingdom
Wed Jul 11 00:48:17 EDT 2018
Riu Tequila was a lovely hotel, just completed refurbishment prior to our arrival. The room was lovely, stylishly decorated and kept vey clean by the staff during our stay. All of the hotel staff were lovely and couldn’t do enough for us. The food was great so much to choose from every day for every meal and lovely fresh fruit and salad always available, for those with a sweet tooth a chocolate fountain at evening buffet daily. Luis in the buffet restaurant exceptionally friendly and helpful. The pools were lovely - if anything a bit warm. The Riu entertainment and activities staff were great and all worked really hard to get everyone involved in team games/sports. The evening entertainment was varied and the Fiesta entertainment area is fantastic. The bar selection was great, loads of cocktails available and local and non local spirits, it never took very long to get a drink and the bar staff even came round the pool during the day to offer drinks. The little wild coiti’s were really sweet to see running around the resort. Overall an amazing holiday, First trip to Mexico and we will definately return. Thank you Riu Tequila & First Choice for amazing service.



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