Cancun

Riu Tequila


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.

*Please note, this hotel will be closed for renovations from April 2 - July 6, 2018, and will reopen on July 7, 2018.

Riu Tequila was created with attention to decor, beautiful gardens, and wonderful pool areas, and takes the limelight when it comes to affordability and family-friendly concepts! Located across the road from the Riu Yucatan and Riu Playacar, it shares exchange facilities so guests can also enjoy the non-stop entertainment at two more RIU Resorts. Just a short distance from the beach, a trolley winds through gardens past a raised gazebo bar to the beach club.

Old Mexico is featured throughout Riu Tequila. The lobby mimics a small village with grand pillars, arches, iron lanterns, and ceilings painted in swirls and decorated with mosaics. A trolley winds through lush tropical gardens past a raised gazebo bar in a courtyard and down to the beach club. The pool area is Hawaiian-style with boulders and waterfalls. Great carved doors open to the main restaurant, Jalisco, in early Mexican style with international buffets. The informal Lupita Restaurant offers poolside snacks.

This family-friendly resort offers a great vacation value, from live entertainment to an array of sports including non-motorized watersports. Kids will be entertained in the RiuLand Mini-Club and enjoy the playground and supervised activities. Adults can enjoy the nightlife at the popular La Piata Disco with guests of the other Riviera Maya Riu Resorts. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Accommodations are comfortable and have features such as a fully stocked mini-bar and liquor dispenser. Junior suites with a living area are available, perfect for a little extra room.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Riu Tequila is just 3 km from the small town of Playa del Carmen with its restaurants, shops, bars and nightlife. It's also within close proximity to the local beach
Address: AVN. XAMAN-HA, MANZANA 25 LOTE 19
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-873-4
Fax: 011-52-984-873-2201
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (2 miles)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The beautiful gardens surround a fresh water pool area of 1,500 square meters, with an artificial beach, a separate pool for children, and jacuzzi. There are also free towels, loungers and sun umbrellas.
Golf: NEARBY
Cancun Hilton Golf Course- Mayan palace Golf Course- Mayakoba Golf Course-
Playacar's championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Gym, kayaks, 1 introductory scuba diving lesson in the pool
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This Hacienda-style resort is surrounded by an incredibly beautiful natural landscape and forms part of an exceptional Golf Resort. Each air-conditioned room features a hair dryer, mini-bar, in-room safe, ceiling fan, balcony or terrace. This resort features four restaurants, four bars, nightly entertainment, two pools, and a beach shuttle to and from the reso rt and exchange privileges with Riu Yucatan layacar (restrictions apply). Beach: The Riu Tequila shares the same beach as The Riu Yucatan, which is just 400 meters away (5 minutes walking distance). The resort does provide shuttle service to the beach, where guests will find Nightly Activities & Entertainment: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 664
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Men must wear long pants at the a la carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers. From February to May each room must have one guest at least 21 years old & 18 years old for
ROOM TYPES
STANDARD ROOM
2 double beds, Balcony or terrace, Ceiling fan, Satellite TV, Mini bar, In room liquor dispenser, In room safe, Hairdryer
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
JUNIOR SUITE
2 double beds, Balcony or terrace, Small sitting area, Ceiling fan, Satellite TV, Mini bar, In room liquor dispenser, In room safe, Hairdryer
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Tequila features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 8 Restaurants at Riu Tequila:
Beach Club - Snack restaurant by day and Mexican restaurant for dinner.
Sports Bar - Open 24 hours
Lupita - Poolside restaurant and steakhouse.
La Lupita Bar - Poolside bar/swim-up bar
Bamboo - Asian style cuisine served a la carte.
Maguey - Lounge bar
Jalisco - Gourmet restaurant with a terrace.
El Kiosko - Pavillion bar
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities by pool and beach areas, with Windsurfing, Sailing, Kayaks, Boogie Boards and Snorkel-Equipment (opposite Yucatan)
Nightly Activities & Entertainment:
Evening entertainment for adults and children at Lounge Bar, Theme Nights, Two Discos(on-site and at Riu Yucatan).
CHILDREN'S PROGRAMS
The Mini Club is available to children from the ages of 4 to 12 years old.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Teen Disco
Children's Pool
Babysitting Fee: $8.00 per hr(approx)
Cribs available on request basis at no cost

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
894 Recommend
894 past Apple Vacationers would recommend Riu Tequila to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8137reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
ASHLEY R.
Nov 07 2017
This hotel did not offer many amentities for a bachelorette party. We were misled by the excursion team in the hotel and was given an excursion for $65 that did not include parasailing or snorkeling because of the waterconditions. they should have informed us before we sat on the boat and spent the entire day going to an island just to walk around and not do any excursions. They should have had some alternate activities like ATVing or land activities but they did not tell us we could not do parasailing or snorkeling until we got to the island. We wasted an entire day on this excursion. The restaurants were not open long enough there were many situations where we had no food. The pool was extremely dirty it was disgusting. We felt cleaner going to the beach than the pool. There are these animals all over the resort that would chase us when we had food to the point where we had to throw our food away in the middle of eating. The bar staff was inattentive. At the club, one of the girls asked for water and was spoken to very rudely. The bartender literally threw a jug on the table in front of her when she asked where the water was from. He was extremely aggressive and rude.
Customer Rating: 

TEST
Loved Riu Tequila
STEVEN H.
Nov 07 2017
My wife and I stayed at the Tequila Oct 24-Nov 3rd. We have visited Mexico frequently over the last 20 years, usually in 5-6 star hotels. We were meeting our UK friends this year and they picked out the Tequila (which I think seemed to be a favorite for UK visitors). We were a little concerned with the 4 star rating, but agreed to stay there. What a pleasant surprise! It was like old time Mexico (which we like). This place is a find. Clean, great staff, good food, good entertainment. The beach is a 6 minute, pleasant, walk (or you can take the shuttle). This beach is one of the best I have seen, no rocks, hardly any weeds, clean water. We spent a lot of time there. We also enjoyed walking to Play Del Carmen, about a 30 minute (safe) walk through a gated community. What a great value. We will go back.
Customer Rating: 

TEST
Ok experience
TARA T.
Nov 03 2017
The hotel staff were very nice and helpful. However, the rooms were not as nice as I thought they would be. They were big but more basic. No nice furniture and not modern at all. The food for breakfast was good. Lunch was not as great, but dinner was excellent. Also, they did not offer that many restaurant or food choices. I also didn't like all the wildlife in the resort. At first it was cool to see but those animals were intimidating and would chase after you. Overall the stay was ok. Not terrible, but I expected much better for the price that I paid.
Customer Rating: 

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Restaurant confusion.
LISA B.
Aug 01 2017
The staff was very friendly. I have two gripes even though overall it was a great experience. It was hard to figure out which restaurants we needed a reservation at and when and where to make them. And that I thought the hotel was on the beach when it was across the street, about a ten minute walk. It was a beautiful beach though.
Customer Rating: 

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James from Pittsburgh
JAMES S.
Jul 04 2017
We loved this resort, The staff at the reception desk were great, the food was excellent and our waiter Rangel was superb and tended to our needs and was top notch quality service, Housekeeping, Isabela was excellent and Jonas was great, they paid attention to every detail and the room was spotless and well stocked and cleaned every day, Also pool and bars were very good, Lili the bartender at Sports Bar was fabulous, Loved the beach and Ocean, Pools ,swim up Bar and the live bands and shows, will go back again, Clean and beautiful resort with great housekeeping ,food and staff, Enjoyed it very much. thank you James
Customer Rating: 

TEST
Just Excellent - What a surprise!
TONY L.
Jun 27 2017
This was the best vacation I have ever gone on. The rooms, service, food, and staff were perfect. I told my wife not to expect much for the price, but was blown away. I started planning my next vacation while I was sipping on a pool side beverage. Just excellent! What a surprise!
Customer Rating: 

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JAMES B.
Jun 21 2017
I thought the maid service was exceptional. I was dissapointed in the restaurants. There are basically only 2 restaurants at the resort. The sign says only a beginning time that they start serving dinner. There is no ending time. Twice we wanted to eat at the Steakhouse and the time was around 8:30, they said it was closed. This was very frustrating. Also it says that we can eat at the sister resorts for lunch and breakfast. When asked where we could eat, we were told only one place, which was the Mexican Restaurant. Overall, we made the most out of our stay, but I would not recommend this resort.
Customer Rating: 

TEST
Amazing!
MICHELLE D.
Jun 14 2017
The entertainment team is so amazing! The vacations are relaxing but fun at the same time because there is always something to do. Everything is kept very clean and if there is a problem that staff will help right away. I love Playa del Carmen the beach, the hotel, the people, the drinks, the clubs!
Customer Rating: 

TEST
Wonderful Staff and Service
ERIC C.
Jun 13 2017
I need to begin by saying I do not think this is a 4 star hotel. It is more like a 3 star. The bar staff are excellent and will accommodate any request, food is alright but not up to par with 4 star. That being said, this is pretty much a self serve resort. They have drink stations where you get your own drink - unless you request coffee and only two of the three ala carte restaurants are full service. Everything else is buffet/self serve style. Our last resort experience was much different. They brought drinks to you in your lounge chair and even the buffets had ample staff to make sure your needs were all attended to. The resort has very nice landscaping and is very clean. You do have access to a beautiful beach but it is across the street and down a path. The time to get to the beach was about 10 to 15 minutes. There is a golf cart you can catch a ride on if you want to wait. The pool could use a little refurb and the rooms look a little dated but are also very clean and comfortable. Any issue we had, no matter how small, was resolved quickly and completely. Upon our arrival the toilet didn't flush properly and later in our stay the air conditioner began to drain in the shower. Both times we called the front desk, maintenance arrived quickly and took care of the issues. The people working at this resort are top notch. Everyone stops and says hello and makes you feel very welcome.
Customer Rating: 

TEST
Tequila
PAUL K.
Jun 09 2017
Excellent hotel with friendly staff. Tropical grounds with two story buildings. Two pools (one with a swim up bar) Three restaurants on grounds to choose from and lunch also served at two hotels on beach (included) Beach is a 10 minute walk or a 5 minute golf cart ride. The beach is beautiful with plenty of lounge chairs. Loved our experience and will go back. Only request is coffee makers in rooms
Customer Rating: 

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You Get What You Pay For
MATTHEW K.
Jun 05 2017
The good: Food was pretty darn good for feeding that many people Service in restaurants was excellent Bars were nice, reasonably quick for a drink Beach was easily accessible (quick walk or golf cart ride away) Rooms were kept clean Lobby area was nice Entertainment/shows were fun (good variety) The bad: Vodka tasted like bad tequila Tequila tasted like turpentine While you can drink/eat at the beach bars/restaurants, exchanging a towel there will cost you some money (poor customer service at front desk - had to yell at the manager to get this resolved) A/C in the room was poor at best (very hot) - again, complaining fell on deaf ears (very poor customer service) Internet was lousy - there were times we needed it to work, and it just didn't Mini fridge didn't cool anything Decor is very, very dated, but it was kept clean
Customer Rating: 

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TripAdvisor Traveller Reviews
Top notch!
Rita_C62, Oakville, Canada
Fri Nov 10 05:54:13 EST 2017
A truly top notch hotel. From the minute we arrived, the check in process was smooth. We were offered a fruit drink on arrival and then our luggage carried to our room right away. The rooms are spacious and very clean. I loved the Mexican feel to them. Marcelino did an excellent job of cleaning our room daily and always included a little surprise to brighten up our day......flowers, towel figurines. The pool was also very clean, lots of loungers and clean towels available all the time. Abi at the towel counter was always so pleasant. Miss our morning chats. Hope to see you again soon. The pool bar was excellent and their drinks were definitely not watered down. The beach is across the street. There is a lovely treed walkway or you can take a shuttle. We loved to walk it though especially after having a large breakfast. Lots of loungers at the beach so never had to worry about not getting one. While at the beach you can have lunch at the restaurant that is located at that resort and also use their pool and pool bar. We ate lunch there a couple of time but found it very busy so we preferred to head back to the Riu Tequila where things were not as crowded and in my opion food was much better with more selection . All the restaurants at the Tequila were excellent , the food was exceptional. We enjoyed every meal we had. The restaurant are also very clean. The staff is always making sure that food is fresh and serving utensils at the buffet are replaced frequently. I have actually never been to any other resort where they do such an impeccable job. The evening entertainment is like nothing I have seen before. The team is extremely talented. It was like watching a Vegas show every night. Special thank you to David at the theatre bar for the amazing Mexican Flag drink! You can’t miss having one . You can tell that all the staff take pride in what they do. They are friendly , courteous and go out of there way to make sure you are enjoying yourself. It feels like they are all one big happy family. I was extremely impressed at how well things are maintained and the fact that they pay attention to small details. I would have rated it a 10 star if there was such a thing. They are doing renovations in the spring so I really hope they don’t change the feel of the hotel too much by modernizing it. It is perfect just the way it is. We are already looking at booking our next visit there. Thank you again to all the staff for making our vacation so memorable!

Traditional hotel with best of both worlds
coachjames01, Cardiff, United Kingdom
Thu Nov 09 11:03:46 EST 2017
We recently stayed here for a week as heard it's getting refurbished next year but also because it offers you the option to also use the facilities at the Yucatan and Playacar hotels which are both situated on the beach. The tequila is currently the traditional hotel of the group which is lovely but is showing signs of not being cared for as much with the pending refurb. We had room 506 which was a short walk from the restaurants and directly opposite the pool area. The rooms are a bit dated as still in traditional style with dark furniture but it was spacious and kept clean by our lovely housekeeper Lucia. So offered us a comfy place to rest, with plenty of TV channels in English including Disney. It was also nice to have the wardrobe area in the bathroom area as provided more space in the main room area. The pool area was lovely but would become shaded throughout the day with the surrounding foliage so we spent most of our days down at the Yucatan or Playacar as we preferred the openness of their pool areas and also their children's pool areas were nicer and improved. Our main reason for spending more time at the other hotels was the number of coati's at our hotel, as our daughter would scream if they came near, which unfortunately is often, especially at certain times of the day when they are looking for food and will go through your bags searching. The walk to the beach from the hotel only takes 5 minutes and is down a private arch covered footpath, with a golf buggy service running regularly if needed. The beach at Playacar is beautiful and stretches for miles, we loved walking along the beach in the crystal clear sea. We walked along the beach to Playa del Carmen in about 40 minutes and I would definitely recommend as its a stunning walk and Playa del Carmen is great for shopping, eating, drinking etc. We walked back through the gated community of Playacar. The buffet restaurant was amazing for breakfast and evening as offered superb choice. We also used the Steakhouse and Asian specialty restaurants but we're not wowed by these, especially as the Asian was also buffet. We booked a meal at the Mexican restaurant based at the Yucatan which was lovely but seemed overly busy as the waiters struggled to offer the service we would normally expect from the specialty restaurants as could not refill drinks as were rushed off their feet. Overall we had a wonderful holiday and would definitely recommend staying in the Riu group in the Playcar community as it offers beautiful hotels and facilities on a stunning beachfront

Best resort in Playa del Carmen, Mexico
JackOR101, Denver, Colorado
Thu Nov 09 06:58:55 EST 2017
I just left the RIU Tequila Nov. 2nd for my 20th time. Yes, 20 times. You can tell that I love the hotel and it's people. No, it is not on the beach, but across the street from the sister hotels (Playacar and Yucatan) that are on the beach and there is a shuttle to get you to the RIU Yucatan beach. The grounds are much prettier and there is 24/7 Sports Bar and a Disco that none of the other hotels have. The hotel will be closed for remodel from April 1st until the first week of July 2018. There will be a new lobby complex and pool bar and lunch building and a gigantic pool. The trees and plants that permit the hotel to being so quiet, will remain. Maybe a little more chrome and glass and less "Mexico theme". Good or bad? we'll see. The people will remain the same and that is the most important aspect, I have also stayed at the RIU Playacar, Yucatan and Lupita in PLaya del Carmen and the Tequila is by far the best. The people that stay at the two RIU Palaces are seen at the lobby bar at the Tequila every night. The people that bad mouth the Tequila would bad mouth their own mother.

Absolutely amazing holiday
Laura M,
Thu Nov 09 06:03:15 EST 2017
This was mine and my fiancé’s first time in Mexico and we have fallen in love with the place ! The hotel is fab a little dated but keeping with traditional Mexican style. The food is fantastic we loved all the restaurants and the entertainment staff are so friendly and work so hard! The location of the hotel is brill too with just a 5 min walk to the beach and a 10 minute drive into the town centre. Coco bongo and the dolphin experience are a must in Mexico!! All in all we loved this holiday and the hotel it’s self and will definitely be returning in the near future!

Everything we needed and more
Jack S,
Wed Nov 08 21:42:04 EST 2017
Riu Tequila was one of the best hotels I’ve ever stayed in, clean, friendly staff and although some reviewers have said run down, I’d say authentic. Went to eat in the other Riu hotels and still much preferred Riu Tequila. Yeah it’s not on the beach but it’s a short buggy ride away and if you like wildlife then this hotel isn’t short on that! Fully recommend!!!



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