Cancun

Riu Playacar


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

A smaller, more intimate resort, Riu Playacar offers pastel colored villa-style blocks of rooms immersed in tropical gardens. This resort is colorfully decorated with tropical treasures of the Caribbean, including hand painted murals of birds and banana trees. Ideal for the free-spirited traveler who values beach, casual appealing surroundings, and relaxation, this playful hotel is truly a tropical paradise!

Four restaurants include traditional Italian and Asian cuisine, and a steakhouse. The active traveler will always have something to do! With activities such as pool volleyball, windsurfing, body boards, snorkeling, kayaking, scuba lesson in the pool - the fun never stops!

The staff at Riu Playacar is outstanding, catering to guests' every need. Just lie down, relax, and enjoy the warm weather and stunning atmosphere of Playa del Carmen. Guests staying at Riu Playacar have exchange privileges with Riu Tequila and Riu Yucatán (dinner dining excluded). Be sure to explore all these hotels have to offer!

There have also been several renovations to the resort, including changes to both indoor and outdoor areas, refurbished guest rooms that evoke a modern touch, three new infinity pools that sit next to the beach, and a new children's pool with water slides and a redesigned mini-club. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Hotel is 3 kms (2 miles) to Playa del Carmen and 35 miles (56 kms) to Cancun International Airport (CUN).
Address: Avenida Xaman-Ha, Manzana 6, Lote 6
Condominio Playacar, PLAYA DEL CARM
QR

MX
Local Phone: +52-984-877-2300
Fax: 011-52-984-877-2310
Website Address: www.riucom
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Casino Nearby (\)
Shopping Mall Nearby (100 m)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three pools and a children's pool with slides.
Golf: NEARBY
Cancun Hilton Golf Course- Mayan Palace Golf Course- Mayakoba Golf Course-
Playacars championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
HOTEL DETAILS
Riu Playacar is a comfortable beachfront All-Inclusive resort with a main building surrounded by 2-3story bungalows and 15,000 square meters of tropical garden area. Each air-conditioned room featuresa ceiling fan, mini-bar, private balcony or terrace. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars DINING the Riu complex (except those at Riu Palace). Beach: Riu Playacar is situated on a white sandy beachfront dotted with lounge chairs, perfect for relaxingbeneath the warm Caribbean sun. Enjoy complimentary towel service, and explore the crystalline wNightly Activities & Entertainment: atersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 396
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges.
ROOM TYPES
STANDARD OCEAN VIEW ROOM
Guestroom includes one king bed, a full bathroom, and a private balcony or terrace wiith ocean views. Room also includes a stocke minibar, a liquor dispenser, and more.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
Guestroom includes one king bed or two double beds, a full bathroom, and a private balcony or terrace. Room also features a stocked minibar, a liquor dispenser, and more.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Room includes two double beds, a living room area with a sofa, and a private balcony or terrace. Additional features include a stocke minibar, a walk-in closet, a bathroom with a shower and bidet, and more.
2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Playacar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-El Porche, Turquesa Restaurant
There are 5 Restaurants at Riu Playacar:
Jade - Asian cuisine served a la carte. Open for dinner only.
The Palms - Restaurant with terrace.
Anana - Lobby bar
Turquesa - Poolside restaurant and steakhouse.
Traviata - Italian cuisine served a la carte. Open for dinner only.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Aerobics, Gym, Windsurfing, Sailing, Kayaks,Boogie Boards and Snorkel Equipment. Exchange privileges with Riu Yucatan and RiuTequila.
Nightly Activities & Entertainment:
Nightly Entertainment, free entrance and drinks at the lively discos Piñata (Hotel Tequila) and the Espuela (Riu Yucatan).
CHILDREN'S PROGRAMS
Entertainment program for ages of 4 to 12 years old several times a week. A children's pool with water slides and a re-designed miniclub is also available.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2436 Recommend
2436 past Apple Vacationers would recommend Riu Playacar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5608reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
I requested 2 queen beds & got a king bed; we were moved & the queen beds were joined together
TERESA R.
Jun 28 2018
Flights were delayed both ways; shuttles were very late & ate into vacation time
Customer Rating: 

Riu Playacar
ANDRE D.
Apr 09 2018
We very much enjoy Playa Del Carmen area; and especially the Riu hotels
Customer Rating: 

RIU Playacar and Frontier Airlines
JAMES S.
Apr 03 2018
I will not use Apple Vacations as long as they schedule there flights with Frontier Airlines. Frontier tries to charge you extra any way they can. $300 in extras and then they wanted $2.95 for a Diet Coke. I am done with Frontier.
Customer Rating: 

Great trip
VALERIE M.
Mar 14 2018
This is our 3rd year staying at the RIU Playacar. We are very happy with this resort. It is not too big so our group of 10 can keep in touch with each other. Always a fun & relaxing time.
Customer Rating: 

1st time to an inclusive vacation
LINDA M.
Mar 08 2018
We all had a blast and are going back again. I have nothing negative to say about anything.
Customer Rating: 

Awesome
TERESA S.
Mar 04 2018
Everything about our trip was amazingly great! Ready to go again!
Customer Rating: 

good time
JAMES L.
Feb 20 2018
smaller size was nice easy to get around beer cold would probably return every thing was excellent except my be the food but they try cant please every body
Customer Rating: 

This was our 4th time at Riu Playacar. We love it so much.
FRANK P.
Feb 06 2018
Just wished it was a king sized bed and not 2 doubles pushed together in room.
Customer Rating: 

Mr. Johnson
JEFFREY J.
Jan 17 2018
Every aspect of this hotel was awesome
Customer Rating: 

PETER S.
Dec 28 2017
Will never use Apple again
Customer Rating: 

Love Riu
EMILY P.
Dec 05 2017
This is our second time staying at Riu Playacar but our third time with a Riu resort. I love that they have activities throughout the day for everyone. My kids are teenagers and are very active. They don't just want to lounge by the pool or the beach, so having volleyball, football in the sand, water polo, etc. keeps them entertained. The shows in the evening are excellent. We have never felt the need to leave the resort but we do like to explore things about the countries we are visiting. We went to Xei Ha and it was exceptionally beautiful!! would totally go there again.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing holiday
gwen p, Manchester, United Kingdom
Wed Jul 18 13:45:15 EDT 2018
My husband and I spent 11 amazing days at this wonderful hotel. All the staff are so nice and friendly, the hotel is spotless the guys are always cleaning, the restaurants are first class great choice of food and always hot.During our stay it was my husband's birthday, the staff working at the Mexican restaurant we amazing and made his birthday very special so a massive thanks to them.Damian is a superstar working really hard and making sure all the guest had a drink so a special thanks to him.To sum up the hotel is excellent and we would highly recommended it,we a definitely returning in March 2019 .So once again thank you for a lovely holiday in an amazing hotel with fabulous hard working staff xx

Playacar " take 2"
wockoCaldicot, caldicot
Wed Jul 18 12:50:51 EDT 2018
This was our second visit to The Playacar and was not disappointed. we have stayed in the Tequila three times and here twice. we love this hotel for the beach front and for the great staff who never stop working. we were allocated a room on arrival but I asked to change as it had an internal door and had read on here about the noise of your neighbours being a problem potentially, so I asked to change, I am a clubcard member with RIU so that was sorted and we had a room with pool/ sea view, cannot thank the staff on reception for their help enough. I think the food has improved since our last visit, we ate a lot in the Italian, steakhouse and main restaurant, there is always something to eat you just need to plan a meal not put everything on a plate that looks good, I would need a bigger plate. The entertainment staff work extremely hard and would love their energy, The shows are pretty much the same as our last visit, but we don't worry about that, you can always go next door to the bar or over the road to The Tequila for a change of scenery. I found all the staff extremely polite and they do like it when you try a little of their language, a little effort means a lot. If you fancy a change go into Playa del Carmen, 91 pesos for a taxi or a 20 minute walk. lots of nice bars and restuarants, also plenty of shops to keep the wife happy. I love Mexico and definitely will be coming back here. One important point, they have a big seaweed problem along this coast at the moment.so the sea doesn't quite look so inviting, this can differ from day to day, I know this is not hotel related and its part of nature/ tides and maybe a storm, but the guys on the beach work endlessly to keep the beach belonging to the hotel clean.

Great hotel
laurenxx2018, London, United Kingdom
Wed Jul 18 12:13:13 EDT 2018
This hotel is great. As soon as you walk up to reception you are greeted by one of the friendly members of staff and with a drink. All the staff are very friendly and happy to assist with whatever. In particular, Pablo who works on reception is an asset to this hotel. Whatever query you have he will do his best to assist as well as ensure it is dealt with. He is a very happy person, polite and great at dealing with guests. They have a pool party, beach BBQ as well as a coconut day. There is always some activity going on in this hotel, which you can join in with or not.

Three weeks loved it.
Paris T, London
Tue Jul 17 06:31:58 EDT 2018
We Just got back today from 3 wonderful weeks in the sunshine. After checking in we went straight to the bar and ordered 2 Brandy’s to start the holiday off. Check in was over with in minutes, but we was not expecting to pay hotel tax fees, we didn’t want the holiday to start off on a wrong foot so we paid it. We was in Block 1 on the second floor over looking the front. The room was very clean and fresh. The pool area was nice, it got washed down every morning by the staff, I know this for a fact, I would seat and wash them most mornings. The staff were fantastic in every way possible. The food was good something for everyone, I just loved the seafood which was there everyday. I could say so much about this trip, where do I stop, I will say that we can’t wait to go back. If something is not right they will fix it ASAP.

Great Experience
Vishnu M,
Sun Jul 15 07:49:30 EDT 2018
We stayed between 7/9/18 through 7/13/2018. Amazing experience. Service both room service, front lobby, pool service amazing. Very clean rooms and prompt room service. Even though we had a regular room for 4, Marisol at the front lobby upgraded us to the Jr. Suite ( Very sweet of her). She was very kindThe night shows, Michael Jackson show, Rhianna, Katie Perry, Beyonce, Bruno Mars, Multicultural shows were excellent. I wish the shows had gone on for much longer. I would have preferred at least 1.5 hrs. They were about 30-45 minutes only Food : Excellent. I do wish they had more Hindu Vegetarian food. I will definitely stay there on my next trip Some Cons: View from room not the best. Wish the choice of Vegetarian hindu food was more than what they had. I wish they had more treadmills than just the 2 they have. Would have preferred a slightly bigger gym. Some more leaning towels to use after others . Longer Gym hours



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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