Cancun

Riu Playacar


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

2019 Exceptional Values
Free Symbolic Weddings: Restrictions apply-see applebeachbrides.com.
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (50 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

A smaller, more intimate resort, Riu Playacar offers pastel colored villa-style blocks of rooms immersed in tropical gardens. This resort is colorfully decorated with tropical treasures of the Caribbean, including hand painted murals of birds and banana trees. Ideal for the free-spirited traveler who values beach, casual appealing surroundings, and relaxation, this playful hotel is truly a tropical paradise!

Four restaurants include traditional Italian and Asian cuisine, and a steakhouse. The active traveler will always have something to do! With activities such as pool volleyball, windsurfing, body boards, snorkeling, kayaking, scuba lesson in the pool - the fun never stops!

The staff at Riu Playacar is outstanding, catering to guests' every need. Just lie down, relax, and enjoy the warm weather and stunning atmosphere of Playa del Carmen. Guests staying at Riu Playacar have exchange privileges with Riu Tequila and Riu Yucatn (dinner dining excluded). Be sure to explore all these hotels have to offer!

There have also been several renovations to the resort, including changes to both indoor and outdoor areas, refurbished guest rooms that evoke a modern touch, three new infinity pools that sit next to the beach, and a new children's pool with water slides and a redesigned mini-club. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Find more information about Riu Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Hotel is 3 kms (2 miles) to Playa del Carmen and 35 miles (56 kms) to Cancun International Airport (CUN).
Address: Avenida Xaman-Ha, Manzana 6, Lote 6
Condominio Playacar, PLAYA DEL CARM
QR

MX
Local Phone: +52-984-877-2300
Fax: 011-52-984-877-2310
Website Address: www.riucom
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Casino Nearby (\)
Shopping Mall Nearby (100 m)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three pools and a children's pool with slides.
Golf: NEARBY
Cancun Hilton Golf Course- Mayan Palace Golf Course- Mayakoba Golf Course-
Playacars championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
HOTEL DETAILS
Riu Playacar is a comfortable beachfront All-Inclusive resort with a main building surrounded by 2-3story bungalows and 15,000 square meters of tropical garden area. Each air-conditioned room featuresa ceiling fan, mini-bar, private balcony or terrace. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars DINING the Riu complex (except those at Riu Palace). Beach: Riu Playacar is situated on a white sandy beachfront dotted with lounge chairs, perfect for relaxingbeneath the warm Caribbean sun. Enjoy complimentary towel service, and explore the crystalline wNightly Activities & Entertainment: atersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 396
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges.
ROOM TYPES
JUNIOR SUITE
Room includes two double beds, a living room area with a sofa, and a private balcony or terrace. Additional features include a stocke minibar, a walk-in closet, a bathroom with a shower and bidet, and more.
2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN VIEW ROOM
Guestroom includes one king bed, a full bathroom, and a private balcony or terrace wiith ocean views. Room also includes a stocke minibar, a liquor dispenser, and more.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
Guestroom includes one king bed or two double beds, a full bathroom, and a private balcony or terrace. Room also features a stocked minibar, a liquor dispenser, and more.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Playacar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-El Porche, Turquesa Restaurant
There are 5 Restaurants at Riu Playacar:
Jade - Asian cuisine served a la carte. Open for dinner only.
The Palms - Restaurant with terrace.
Anana - Lobby bar
Turquesa - Poolside restaurant and steakhouse.
Traviata - Italian cuisine served a la carte. Open for dinner only.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Aerobics, Gym, Windsurfing, Sailing, Kayaks,Boogie Boards and Snorkel Equipment. Exchange privileges with Riu Yucatan and RiuTequila.
Nightly Activities & Entertainment:
Nightly Entertainment, free entrance and drinks at the lively discos Piata (Hotel Tequila) and the Espuela (Riu Yucatan).
CHILDREN'S PROGRAMS
Entertainment program for ages of 4 to 12 years old several times a week. A children's pool with water slides and a re-designed miniclub is also available.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2436 Recommend
2436 past Apple Vacationers would recommend Riu Playacar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5790reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
BRIDGET K.
Aug 20 2018
The best thing about the hotel is the staff! Very accommodating and professional. For an all inclusive resort, expect the frozen drinks (margs, Pina colada & daiquiris were made with low quality sucky sweet pre-made mixes. This is not a place to go if you are looking for quiet relaxation. Loud party music can be heard from the less populated swimming pool and beach area. Beach had large piles of seaweed which smelled unpleasant. Bus ride from airport to hotel was a 2.5 hour ride stopping at other hotels along the way. Brutal!!!
Customer Rating: 

TEST
needs a bit of a boost
YVETTE V.
Aug 16 2018
Food for dinner needs to be much better. Need more activities including evening and pool entertainment. Activities for the week should be given at check in
Customer Rating: 

TEST
I requested 2 queen beds & got a king bed; we were moved & the queen beds were joined together
TERESA R.
Jun 28 2018
Flights were delayed both ways; shuttles were very late & ate into vacation time
Customer Rating: 

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Riu Playacar
ANDRE D.
Apr 09 2018
We very much enjoy Playa Del Carmen area; and especially the Riu hotels
Customer Rating: 

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RIU Playacar and Frontier Airlines
JAMES S.
Apr 03 2018
I will not use Apple Vacations as long as they schedule there flights with Frontier Airlines. Frontier tries to charge you extra any way they can. $300 in extras and then they wanted $2.95 for a Diet Coke. I am done with Frontier.
Customer Rating: 

TEST
Great trip
VALERIE M.
Mar 14 2018
This is our 3rd year staying at the RIU Playacar. We are very happy with this resort. It is not too big so our group of 10 can keep in touch with each other. Always a fun & relaxing time.
Customer Rating: 

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1st time to an inclusive vacation
LINDA M.
Mar 08 2018
We all had a blast and are going back again. I have nothing negative to say about anything.
Customer Rating: 

TEST
Awesome
TERESA S.
Mar 04 2018
Everything about our trip was amazingly great! Ready to go again!
Customer Rating: 

TEST
good time
JAMES L.
Feb 20 2018
smaller size was nice easy to get around beer cold would probably return every thing was excellent except my be the food but they try cant please every body
Customer Rating: 

TEST
This was our 4th time at Riu Playacar. We love it so much.
FRANK P.
Feb 06 2018
Just wished it was a king sized bed and not 2 doubles pushed together in room.
Customer Rating: 

TEST
Mr. Johnson
JEFFREY J.
Jan 17 2018
Every aspect of this hotel was awesome
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
The best All inclusive Hotel We have ever stayed in
scuppy54, St Helens, United Kingdom
Thu Nov 08 05:07:08 EST 2018
We stayed at The Riu Playacar from the 29/10/18 to the 1/11/18 and it was best all inclusive I have ever been too. The hotel itself was very clean and the staff were amazing and so helpful. The food was amazing also and it was available 24/7 along with the drinks which again we above any standard I have experience before in an all inclusive. I also need to mention Patty a pool side waitress that looked after us everyday by the pool and beach. She was always there with a smile on her face and couldn't not do enough for you. I miss her. I would recommend this hotel to anyone

LOVED OUR TRIP~~~
anna g, kitchener
Mon Nov 05 11:26:03 EST 2018
We went as a group of four and had an amazing time at Riu Playacar. The food, the people, the accomodations and the size of the resort was amazing. Boutique feel. Loved the Italian restaurant and the Steak house - the buffets were top notch and so much selection. The white sand beaches were incredible. Thank you Tony our super bartender at the Pool Bar, Javier, Valentino, Claudia and MarySol in entertainment. Elena the manager was super sweet with us. Our lobby bar bartenders, the entertainment bar bartenders were so friendly and accommodating. We will be back!!! Gracias!!!!

Amazing
Vicky A, Southampton, United Kingdom
Mon Nov 05 09:02:11 EST 2018
Love the Riu Playacar Mexico. Firstly I would like to mention the staff, very friendly and helpful, they all work extremely hard, they never leave your glass empty. Our room was modern & cleaned daily and spacious with a huge queen bed, safe, hairdryer, double sinks & walk in shower. Food was lovely and lots of variety, salads were fresh, endless cheeses, meats, fish, breads, rice and dessert etc. Breakfast a must, full English, cereals, English tea, coffee & juices and much more. The Mexican and Asian restaurants are great. Daily BBQ on the beach plus paella, burritos & fajitas days. Pool bar fun right on beach, staff continuously serving drinks to you on the beach & by the pool. They all work hard and always with a smile. Pool towels available daily. Pool entertainment daily with Yoga, quiz, foam party etc. Always beds available. Evening entertainment finished at 11, some good shows, club in Riu Tequila until 2pm if that’s your thing. You can use Riu Tequila & Riu Yakatan for drinks and snacks only & watch any of the entertainment. I would highly recommend a stay here it’s super clean & we would return ☀️😎

A wonderful week
u400jmt, Krakow, Poland
Mon Nov 05 08:41:55 EST 2018
From start to finish everything was perfect. Staff were cheerful, accommodating and genuinely friendly. Nothing was too much trouble. The room with balcony was spacious, well designed, spotlessly clean with two double beds. The drink optics in the room were a nice touch. The holiday could be relaxing around the various pools but the many activities were also available if you felt a bit more energetic. The food catered to everyone and was so varied and delicious it was difficult what choice to make!!

Great hotel
balaczar, New Milford, Connecticut
Fri Nov 02 04:46:27 EDT 2018
We just arrived home from my birthday vacation. The staff at the hotel were amazing. The hotel is always clean and being cleaned. The staff was hand raking the beach every morning. This is the 7th Riu property we have stayed in. They are consistently good, which is why we stay at them whenever we are vacationing. We were here for my birthday and the staff did a great job helping me celebrate. Thank you to everyoen at the RIU, we will be back.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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