Cancun

Riu Playacar


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All Inclusive    

2019 Exceptional Values
Free Symbolic Weddings: Restrictions apply-see applebeachbrides.com.
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

A smaller, more intimate resort, Riu Playacar offers pastel colored villa-style blocks of rooms immersed in tropical gardens. This resort is colorfully decorated with tropical treasures of the Caribbean, including hand painted murals of birds and banana trees. Ideal for the free-spirited traveler who values beach, casual appealing surroundings, and relaxation, this playful hotel is truly a tropical paradise!

Four restaurants include traditional Italian and Asian cuisine, and a steakhouse. The active traveler will always have something to do! With activities such as pool volleyball, windsurfing, body boards, snorkeling, kayaking, scuba lesson in the pool - the fun never stops!

The staff at Riu Playacar is outstanding, catering to guests' every need. Just lie down, relax, and enjoy the warm weather and stunning atmosphere of Playa del Carmen. Guests staying at Riu Playacar have exchange privileges with Riu Tequila and Riu Yucatán (dinner dining excluded). Be sure to explore all these hotels have to offer!

There have also been several renovations to the resort, including changes to both indoor and outdoor areas, refurbished guest rooms that evoke a modern touch, three new infinity pools that sit next to the beach, and a new children's pool with water slides and a redesigned mini-club. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Find more information about Riu Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Hotel is 3 kms (2 miles) to Playa del Carmen and 35 miles (56 kms) to Cancun International Airport (CUN).
Address: Avenida Xaman-Ha, Manzana 6, Lote 6
Condominio Playacar, PLAYA DEL CARM
QR

MX
Local Phone: +52-984-877-2300
Fax: 011-52-984-877-2310
Website Address: www.riucom
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Casino Nearby (\)
Shopping Mall Nearby (100 m)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three pools and a children's pool with slides.
Golf: NEARBY
Cancun Hilton Golf Course- Mayan Palace Golf Course- Mayakoba Golf Course-
Playacars championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Caddy: Mandatory
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
HOTEL DETAILS
Riu Playacar is a comfortable beachfront All-Inclusive resort with a main building surrounded by 2-3story bungalows and 15,000 square meters of tropical garden area. Each air-conditioned room featuresa ceiling fan, mini-bar, private balcony or terrace. The Mexican Street offers a vast array of shops, services and boutiques. Guests can also enjoy food and beverage service until 2am, free entrance and drinks at two discos, and the use of all bars DINING the Riu complex (except those at Riu Palace). Beach: Riu Playacar is situated on a white sandy beachfront dotted with lounge chairs, perfect for relaxingbeneath the warm Caribbean sun. Enjoy complimentary towel service, and explore the crystalline wNightly Activities & Entertainment: atersports. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 396
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges.
ROOM TYPES
JUNIOR SUITE
Room includes two double beds, a living room area with a sofa, and a private balcony or terrace. Additional features include a stocke minibar, a walk-in closet, a bathroom with a shower and bidet, and more.
2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN VIEW ROOM
Guestroom includes one king bed, a full bathroom, and a private balcony or terrace wiith ocean views. Room also includes a stocke minibar, a liquor dispenser, and more.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
Guestroom includes one king bed or two double beds, a full bathroom, and a private balcony or terrace. Room also features a stocked minibar, a liquor dispenser, and more.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Room description.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Playacar features 1 meal plan options:
All Meals, Drinks & Tips-FULL-El Porche, Turquesa Restaurant
There are 5 Restaurants at Riu Playacar:
Traviata - Italian cuisine served a la carte. Open for dinner only.
Jade - Asian cuisine served a la carte. Open for dinner only.
The Palms - Restaurant with terrace.
Anana - Lobby bar
Turquesa - Poolside restaurant and steakhouse.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Aerobics, Gym, Windsurfing, Sailing, Kayaks,Boogie Boards and Snorkel Equipment. Exchange privileges with Riu Yucatan and RiuTequila.
Nightly Activities & Entertainment:
Nightly Entertainment, free entrance and drinks at the lively discos Pińata (Hotel Tequila) and the Espuela (Riu Yucatan).
CHILDREN'S PROGRAMS
Entertainment program for ages of 4 to 12 years old several times a week. A children's pool with water slides and a re-designed miniclub is also available.
Applicable Ages: 4 to 12 years old.

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2436 Recommend
2436 past Apple Vacationers would recommend Riu Playacar to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6100reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Enjoyed a short but very fun time
MICHAEL D.
Mar 19 2019
We won this trip and even though it was a short vacation it was very enjoyable and relaxing. Plus we went from the mid 30s to the mid 80s, can’t complain about that. The only issue we had and the only reason I mention it is because it happened is we paid to upgrade to an ocean front room. Shortly after getting settled in the room the front staff came and told us the room was reserved for the following day and that no more ocean fronts were available. They were very sincere in their apologies and sent us champagne and chocolate covered strawberries as a gift. Again the only reason I mention it is because it happened. It didn’t ruin the trip and we weren’t in the room that much anyway.
Customer Rating: 

Great value for the whole family
RODNEY H.
Feb 13 2019
This resort is perfect for families. We vacationed with my parents, teenagers, brother's family and baby. We were more than happy with this small and manageable resort. The food and beverage service exceeded our expectations and our rooms were clean and comfortable. It was very easy to book the perfect excursion through the AmStar rep at the hotel and the excursion itself was great. I highly recommend Riu Playacar if you need to meet a lot of needs and cover a lot of bases for a range of ages.
Customer Rating: 

BRIDGET K.
Aug 20 2018
The best thing about the hotel is the staff! Very accommodating and professional. For an all inclusive resort, expect the frozen drinks (margs, Pina colada & daiquiris were made with low quality sucky sweet pre-made mixes. This is not a place to go if you are looking for quiet relaxation. Loud party music can be heard from the less populated swimming pool and beach area. Beach had large piles of seaweed which smelled unpleasant. Bus ride from airport to hotel was a 2.5 hour ride stopping at other hotels along the way. Brutal!!!
Customer Rating: 

needs a bit of a boost
YVETTE V.
Aug 16 2018
Food for dinner needs to be much better. Need more activities including evening and pool entertainment. Activities for the week should be given at check in
Customer Rating: 

I requested 2 queen beds & got a king bed; we were moved & the queen beds were joined together
TERESA R.
Jun 28 2018
Flights were delayed both ways; shuttles were very late & ate into vacation time
Customer Rating: 

Riu Playacar
ANDRE D.
Apr 09 2018
We very much enjoy Playa Del Carmen area; and especially the Riu hotels
Customer Rating: 

RIU Playacar and Frontier Airlines
JAMES S.
Apr 03 2018
I will not use Apple Vacations as long as they schedule there flights with Frontier Airlines. Frontier tries to charge you extra any way they can. $300 in extras and then they wanted $2.95 for a Diet Coke. I am done with Frontier.
Customer Rating: 

Great trip
VALERIE M.
Mar 14 2018
This is our 3rd year staying at the RIU Playacar. We are very happy with this resort. It is not too big so our group of 10 can keep in touch with each other. Always a fun & relaxing time.
Customer Rating: 

1st time to an inclusive vacation
LINDA M.
Mar 08 2018
We all had a blast and are going back again. I have nothing negative to say about anything.
Customer Rating: 

Awesome
TERESA S.
Mar 04 2018
Everything about our trip was amazingly great! Ready to go again!
Customer Rating: 

good time
JAMES L.
Feb 20 2018
smaller size was nice easy to get around beer cold would probably return every thing was excellent except my be the food but they try cant please every body
Customer Rating: 

TripAdvisor Traveller Reviews
Relaxing beach vibe
Kentkomodo, Kent, United Kingdom
Sat Apr 27 00:43:16 EDT 2019
We are a family of two parents and teens aged 18 and 14 and stayed from the second week of the Easter break for 10nts. We usually prefer b&b hotels as dislike all the negatives of the all inclusive but this is difficult in this area of Mexico but loved the location of immaculate Playacar and the town a short taxi ride away. The hotel offered activities on the beach such as volleyball and football and yoga and fun pool games that didn’t encroach of you peace if you just wanted to relax. The entertainment team were charming and friendly but not pushy so a good balance. They were in the lobby each evening offering fun blackjack which I enjoyed with my g&t before dinner. We used all the restaurants including the a la crate as we prefer table service but they food was good in the main buffet if you have been out for the day. I choose mostly Mexican and salads so came back feeling very healthy the small mangoes and avocados are amazing! Would have loved a cooking lesson if new about it as always need tips. The foam party and white party were huge fun for all of us and the teenagers thought the holiday was the best ever. This hotel attracts a wonderful mix of nations and we really enjoyed the relaxing atmosphere with families from Central America who really enjoy the beach. The resort seemed the best and maybe because of its smaller size but mostly due to the wonderful Mexicans who welcome, entertain and keep the hotel orgaised and clean to the highest standard, thank you.

Best holiday ever
Graham B, Minehead, United Kingdom
Fri Apr 26 13:31:36 EDT 2019
We enjoyed our holiday as a family of four with two light and airy rooms in one of the middle blocks on the first floor with the balcony looking over the rear access path, which was not an issue as, essentially, we were only in the room whilst changing or sleeping. The rooms were excellently equipped and clean with a fully stocked fridge. The air conditioning was very effective and kept the room lovely and cool. Our cleaner was a dab hand at towel artistry which we enjoyed every day. We made full use of the restaurants and did select the main restaurant more often than not as our teenage sons enjoyed the freedom of both food selection and quantity over the A La Carte restaurants which were still enjoyable, especially the Asian restaurant which we visited twice. Over the two week holiday we never felt that the food was too repetitive as we could potentially eat something different everyday. The food was always hot as were the coffee pots at breakfast. The waiting staff were superb and attentive and we soon built a happy relationship with our regulars, similarly the bar staff throughout the hotel were good and efficient and the roaming bar staff around the pools were much appreciated. We did have minor issues requiring a visit from the maintenance guys but this was dealt with within minutes and effectively. There was always space in the pools and no fear of interfering with other peoples space. We did get caught out by the sunbed bagging in our first week and couldn't get shade on our first day but in our second week everything changed and you could get a sunbed virtually anywhere so we conclude that it is purely down to luck of the draw as to who you share your hotel with as to availability of sunbeds. We didn't get too involved with the entertainment staff and shows, but what we did see was entertaining. We do enjoy a bit of water polo when on holiday but only played once here as there was too little organisation and using the full pool size for play was just a bit too strenuous with relatively small team numbers and there was no physical team identification such as coloured hats which added to the confusion. A note to the entertainments team - better advertising of what is on and when around the pools would be of help, as we only came across some events almost by accident, we would have liked to have seen the full demonstration by the chefs and their carving skills from the beginning if we had known about it. The pool toilets and pool area were always clean and a credit to the staff. We found the position of the Playacar Hotel to be excellent for us with easy access to the few local shops and a short ride to Playa Del Carmen if required. Having accompanied the boys over to the Tequila Hotel for one of the party nights we were even more pleased with our hotel choice. We would recommend this hotel to anyone.

Fantastic week at the Riu playacar
Lisa P, Concord, Canada
Fri Apr 26 11:53:00 EDT 2019
Just wanted to write a review as my daughter and I wait for our plane back to Toronto. From the moment we checked in and checked out our stay was amazing...the weather was perfect and the resort is so immaculately kept...early morning you see staff washing the sidewalks beach chairs etc.. the staff is 24hrs around the clock there for you. If you have an issue they show up immediately and then call you later to see how things are going. The food is very good and the variety is over the top crazy. My favorite drink in the morning was their green smoothie... Every fruit imaginable. Entertainment staff work so hard and the nightly entertainment was enjoyable. Ignore the last negative reviews ..there is nothing wrong with this resort. A special thanks to Brian at front reception with his 24hr smile..from his welcoming drink when we arrived to his keeping our food cold before departing Highly recommend this resort.

April four day trip
anakiwiw,
Wed Apr 24 15:05:40 EDT 2019
The resort was small, modern and clean. Very nice beach but impossibly deep sand and it’s hard to walk especially if you have limitations or disabilities. Pools were not big enough and always warm/salty. Drinks were good. Food was below average and caused me to get food poisoned my first night till the very last day. I don’t know if it was food or water they kept refilling. I wouldn’t come back. Tour vendors at hotel are very nice but the tour sold was complete utter garbage that was loud and uncomfortable.

Amazing trip
Camper55650410942,
Mon Apr 22 07:15:31 EDT 2019
I would highly recommend staying here. The food was great, service was wonderful, and the resort is very clean. It is right on the beach! The staff does an amazing job making you feel welcome and relaxed.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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