Jamaica

Riu Palace Tropical Bay


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All Inclusive    

Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style décor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included!

À la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
Located next to the RIU Negril. Guests staying at the RIU Palace Tropical Bay have exchange privileges with the RIU Negril (except dinner).
Address: BLOODY BAY BEACH
NEGRIL


JM
Local Phone: 876-957-5900
Fax: 1-876-957-5727
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Golf: NEARBY
Negril Hills Golf Course- 20% OFF green fees.
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, beach games.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Palace Tropical Bay - a Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of a main building and three-story bungalows, with 416 air-conditioned rooms, each with a balcony or terrace. This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme nights, nightly entertainment, night tennis, and a Kids Club. Food and beverages are available until 2 a.m. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 416
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card.
ROOM TYPES
JUNIOR SUITE OCEANVIEW
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Ocean view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JR SUITE OCEANFRONT CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Oceanfront description.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE GARDENVIEW
Two double beds or one king sized bed. Integrated lounge area with sofa. Garden view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JR SUITE OCEANVIEW CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEANVIEW
One king-sized bed. Bathroom with hydromassage tub. Integrated lounge area with sofa. Ocean view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Oceanfront view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 5 Restaurants at Riu Palace Tropical Bay:
Negril - Buffet sytle with show cooking, serving International and local specialties.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
Bloody Bay - Serves lunch during th day and a Grill Steakhouse for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
CHILDREN'S PROGRAMS
The Children's Program is available seven days a week for kids between the ages of 4 and 12.
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2077 Recommend
2077 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5368reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Girls Trip 2017
KRISTA K.
Sep 26 2017
I truly can't express my sincere gratefulness of this trip. Everything, and I mean EVERYTHING, from the booking to the food to the staff to the room was absolutely beyond any of my wildest dreams! I can't say enough good things about the entertainment staff of this hotel. They were the most hard working people I've ever met! We so enjoyed everything we experienced! I can't stop talking about it! We will certainly be back to this location sooner than later!
Customer Rating: 

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Fun Vacation
SHYNIA L.
Jun 11 2017
Our family had a great time on vacation. The staff was very friendly and helpful. It was evident that the employees fully understood and embraced the corporate culture. On one occasion my husband and I stepped on a piece of broken glass in the pool. The life guard quickly attended to our cuts and another one immediately entered to pool to inspect for further glass. The whole situation was taken care of in less than five minutes. I would definitely recommend Riu resorts and Apple Vacations.
Customer Rating: 

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Need Improvement
SUSAN B.
May 02 2017
Overall the hotel needs a makeover. It is not comparable to the 3 other Riu Palaces I have stayed at. I found the new policy of no reservations for ala carte restaurants frustrating. Dinner became a cattle call and totally unorganized. I was unaware of this policy when scheduling the trip My biggest complaint was the total lack of enforcement of Jamaica's no smoking policy. I had to move chairs constantly at the pool, There was frequent and very open use of marijuana at the pool despite many complaints to management. It appeared no one was in charge. On a positive note the wait staff in the restaurants were wonderful especially Mario and Damion.
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Can't wait to return!
RONNA W.
May 02 2017
Very satisfied, my first all inclusive, can't wait to go back, excellent service and staff, food selection is great, food quality was decent, beach was excellent, pools were good. My only complaint was how one had to line up for dinner in a restaurant and the vendors on beach some were aggressive, otherwise excellent place!!!
Customer Rating: 

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Everything was great but...
DANIEL S.
Apr 18 2017
Food was good and could always find something to eat even if it was only the vegetables and the fruit. Entertainers were extremely talented but the shows were not my style. Only went to swimming pool twice and bother times the drunks were out of control. Enjoyed the beach so much more.
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Awesome vacation again
BRIAN M.
Apr 14 2017
Third time here all with apple vacations. Yes we will go with them again
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2017 Spring Break
CURT R.
Apr 10 2017
We stayed at the RIU Paradise in Negril and could not have been happier. Even after our first room was a "smokey mess" the staff quickly changed our room and even upgraded us to an ocean view. The food was always fresh and available. The beach was magnificent and the pool was always a fun place to be in the afternoon. We enjoyed cocktails at night while watching the dancers. The entire resort staff was accommodating and went out of their way to make us feel special.
Customer Rating: 

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overrated
KEVIN G.
Mar 25 2017
I was understanding that when you go to a all inclusive you didn't need to tip not Jamaica -employees looking for a hand out all the time- not very friendly for sure also everywhere you turn someone trying to sell you drugs very disturbing - the Apple rep there screwed up my birthday plans- when we had them set and he insisted we change them and the tour was cancelled and then not tell us until the last minute. overall very poor country and people want you to pay for it. will never go again
Customer Rating: 

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Disappointed
BONNIE T.
Mar 19 2017
Upon booking- our American Airlines flight number was VUHLEE the names traveling were: Phillip French Brittni janess David French Jill landing Bonnie Thompson Pierce Thompson We booked over 9 months ago- June 27.2016, and had requested three ocean front junior suites- on ground level. Bonnie Thompson had also called to ask for an anniversary themed room, and was told that it would be accommodated. When they went to their NEW room "Happy Honeymoon" was bannered across their door. Nothing on the first day. Obviously it is an anniversary not a honeymoon- but no big deal Upon check in, we discovered that our rooms were on the second floor. After we had been told NUMEROUS times by calling the resort and our travel agent that our room would be ground level. We were told that our rooms could be moved the next day. My father in law has had a knee replacement and is unable to walk up and down steps without assistance. He said he would deal with the room for one night. The next day two of the rooms on the first floor were available, however my fiancées and my room was not. We were told by Jadine and another girl- Sheenah? That our room would be available around 11 am on 3/11. Upon calling to check on our room it still wasn't available---around 1 pm. I called the front desk from room 6109. The girl on the telephone asked if we could pack our bags and then we would have someone come grab our bags to put them in our room. While walking out of room 6109 we received a phone call and was asked if we could put our bags into their room 6109- the anniversary room- since ours was not ready. We went up to our room 6215 and grabbed our bags and carried them down ourselves. We waited over ten minutes for help, and they had not arrived. We carried our five bags down to room 6109 and I called the front desk and was told david was on his way up to help. I told her that we had carried our OWN bags down the flights of steps and had taken care of it. We found David on the stair case upon leaving room 6109 and gave him our room keys. The front desk and David are aware that we CARRIED OUR OWN luggage down. I talked to the front desk today and they told me- that their staff stated that we did not carry our own luggage down and that the staff did. That was not the case. David had said that he would've put our bags into a closet. What closet I have no idea. So all day we had to Cary our valuables to the pool and beach. Our room 6111 was not ready until after 4:30 that day. When we were told that our room would be ready around 11. When I finally went to get my room key, we were given duplicates to room 6110. And not ouroom. So after walking all the way to our room the keys did not work. Had to walk back to the front desk to get our new keys. We then carried our luggage again from room 6109 to 6111. In my father in laws room 6110 there has been more issues that the front desk and the manager Andrew have been made aware of. While my mother in law was using her hair dryer it completely burnt up. It does not work. She was in the shower yesterday and pulled the curtain down because of how slippery it is in all of our rooms. Andrew said that rubber mats will be provided in our rooms. While they attempted to watch tv the first night in their room- the tv would not turn on. Apparently the fuse is blown in the socket and every time they attempted to turn it on the entire rooms power would shut off. The front desk was notified. The tv is now plugged in- but the socket has not been fixed. this is a fire hazard and the staff obviously does not care to fix this issue. I have enjoyed my stay, but all of these inconveniences have made our trip no where near as happy as it should've been. The front desk has done nothing but claim that their staff has not told them anything. I was basically called a liar by carrying my own luggage down- because staff claimed they carried it Dow. There was nothing that they could do and that is why I am writing this email. We have spent close to 14k on this vacation and I can be honest I will NOT be back to tropical bay palace. This is mine and my fiancée first trip out of the country and it has not been the best.
Customer Rating: 

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LORI M.
Mar 16 2017
Been to a lot of inclusive, this one did NOT disappoint, only negative was the pool bar was not very clean, but the beach makes up for it. Would definitely go back again!!
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would be nice to have more entertaiment
DANIEL B.
Mar 12 2017
the entertainment was basically dance/musical 6 out of 7 nights, live reggae band would be nice, after all it is Jamaica
Customer Rating: 

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TripAdvisor Traveller Reviews
Almost a perfect holiday at Riu Palace Tropical Bay, Jamaica.
510louie, Toronto, Canada
Thu Oct 19 09:22:56 EDT 2017
My wife and I were there for a week in October this year. We really had a good time there. The food was nice, friendly staff, clean rooms, well kept gardens, nice beach with plenty of sunbeds. The night shows were the weakest link in this resort. It is very boring and the event organizers appeared to be out of ideas most of the time. Also, there are no wash room facilities in the pool area and I hardly saw anyone going out of the pool to use the washrooms that are in the main building. Disgusting. Hope they consider this when they do the renovation next year. They expect the men to wear long pants for some of the restaurants. It's tropical country and we are on holidays and men with decent shorts should be allowed to those restaurants. Will we go there next time? May be not. We may try the 'other' Riu.

Luxury Resort
peachy_2011, Memphis, Tennessee
Wed Oct 18 13:17:39 EDT 2017
My husband and I were celebrating a couple 50th wedding anniversary for 5 days and four nights in October. We had an Oceanview Jr Suite Room with a King size bed. The room was clean and the room service was good but some days we did not receive some of our towels. The food and drinks were fantastic and delicious. The staff was very friendly and professional and always helpful. Entertainment was both days and nights.

Great Negril RIU....
dentaff, Long Island, New York
Tue Oct 17 11:53:12 EDT 2017
This was our first time in Negril for a week, Oct. 9-15....usually we spend the day sightseeing and socializing and head back to Montego Bay area. This Hotel was wonderful, the staff very friendly, the beach was awesome. There were plenty of beach chairs and shaded area. We were told they are planning a much needed renovation for next September. The food variety was adequate, we did not get to try any of the specialty Restaurants because my wife and I were satisfied with the buffet dinning. The room, 2214, faced the ocean with a partial view of the Palm tree garden. Please take the 15 minutes walk along beach to RIU CLUB Hotel, food was much better and hotel was just renovated.... Our only disappointment came with the advertised Beach Party, we were all pumped and excited about dancing and partying, NOT. This was basically adults playing musical chairs....boring and lame RIU....we ended up going to Margaritaville in town the following Night, much better.....

An enjoyable Holiday
tripadvice10, Toronto, Ontario
Mon Oct 16 10:20:46 EDT 2017
I visited the hotel in March along with my daughter, her husband and two grandchildren. It was a super holiday....excellent food, activities and most service. The beach is spectacular.. At the breakfast and lunch buffets, Mario provided superlative service. Three cheers to him for going above and beyond at breakfast and lunch! The family left mid-week and I remained for four more days as a single ....that's when service at the dinner buffet was non-existent. As a single I might as well have been invisible. At one dinner meal, I had to get up and request water from a server. There is a definite need for improvement at the dinner buffet for singles. Maybe Mario should be brought in to train the dinner servers.

fantastic holiday
mary p, Ipswich, United Kingdom
Mon Oct 16 05:00:32 EDT 2017
Came here from 28TH to 13TH OCT we had a fabulous holiday nothing to complain about we do not go to these hotels looking to find fault, we would like to thank management and all the staff for making our holiday so special.this is a very welcoming place to visit .the rooms are immaculately kept all the restaurants food is of a very high standard with the waiters and waitresses being second to none all the bar staff are good at what they do and are very nice and happy The shows they put on are very professional and of a very high standard and very entertaining a special thanks to the to the lifeguard TETRON who was a BIT OF A LAD and the annimation team especially DIAMOND and the gorgeous SABI who were the icing on the cake we will be back after the refurbishment



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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