Riu Palace Tropical Bay

Email | Share |
All Inclusive    

2018 Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style décor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included!

À la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
Located next to the RIU Negril. Guests staying at the RIU Palace Tropical Bay have exchange privileges with the RIU Negril (except dinner).

Local Phone: 876-957-5900
Fax: 1-876-957-5727
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 3
Outdoor Pools: 3     
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Negril Hills Golf Course- 20% OFF green fees.
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, beach games.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Riu Palace Tropical Bay - a Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of a main building and three-story bungalows, with 416 air-conditioned rooms, each with a balcony or terrace. This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme nights, nightly entertainment, night tennis, and a Kids Club. Food and beverages are available until 2 a.m. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 416
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card.
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
One king-sized bed. Bathroom with hydromassage tub. Integrated lounge area with sofa. Ocean view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Oceanfront view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Ocean view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Oceanfront description.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Two double beds or one king sized bed. Integrated lounge area with sofa. Garden view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 5 Restaurants at Riu Palace Tropical Bay:
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
Bloody Bay - Serves lunch during th day and a Grill Steakhouse for dinner.
Negril - Buffet sytle with show cooking, serving International and local specialties.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
The Children's Program is available seven days a week for kids between the ages of 4 and 12.
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities
Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
2077 Recommend
2077 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5420reviews
What to expect

Apple Vacations Traveller Reviews
Nov 28 2017
The staff was great and the hotel was one of the better ones in Negril. I was disappointed that I paid for an oceanview and when I asked for a second or third flor rom, I was given a partial view overlooking the dining area.
Customer Rating: 

Kitchen staff
Oct 24 2017
When were staying there, the GM's were there looking things over I guess. I am a server in the US and I know how we handle situations there. I happened upon on of the big shot chefs, assuming the GM chef as he was not from Jamaica, talking down to the chef working behind the pasta bar right in front of the guests. I didn't feel that this was appropriate behavoir at all. That could have been handled out of the sight of the guests and in a different place. Really made me angry.
Customer Rating: 

Girls Trip 2017
Sep 26 2017
I truly can't express my sincere gratefulness of this trip. Everything, and I mean EVERYTHING, from the booking to the food to the staff to the room was absolutely beyond any of my wildest dreams! I can't say enough good things about the entertainment staff of this hotel. They were the most hard working people I've ever met! We so enjoyed everything we experienced! I can't stop talking about it! We will certainly be back to this location sooner than later!
Customer Rating: 

Fun Vacation
Jun 11 2017
Our family had a great time on vacation. The staff was very friendly and helpful. It was evident that the employees fully understood and embraced the corporate culture. On one occasion my husband and I stepped on a piece of broken glass in the pool. The life guard quickly attended to our cuts and another one immediately entered to pool to inspect for further glass. The whole situation was taken care of in less than five minutes. I would definitely recommend Riu resorts and Apple Vacations.
Customer Rating: 

Need Improvement
May 02 2017
Overall the hotel needs a makeover. It is not comparable to the 3 other Riu Palaces I have stayed at. I found the new policy of no reservations for ala carte restaurants frustrating. Dinner became a cattle call and totally unorganized. I was unaware of this policy when scheduling the trip My biggest complaint was the total lack of enforcement of Jamaica's no smoking policy. I had to move chairs constantly at the pool, There was frequent and very open use of marijuana at the pool despite many complaints to management. It appeared no one was in charge. On a positive note the wait staff in the restaurants were wonderful especially Mario and Damion.
Customer Rating: 

Can't wait to return!
May 02 2017
Very satisfied, my first all inclusive, can't wait to go back, excellent service and staff, food selection is great, food quality was decent, beach was excellent, pools were good. My only complaint was how one had to line up for dinner in a restaurant and the vendors on beach some were aggressive, otherwise excellent place!!!
Customer Rating: 

Everything was great but...
Apr 18 2017
Food was good and could always find something to eat even if it was only the vegetables and the fruit. Entertainers were extremely talented but the shows were not my style. Only went to swimming pool twice and bother times the drunks were out of control. Enjoyed the beach so much more.
Customer Rating: 

Awesome vacation again
Apr 14 2017
Third time here all with apple vacations. Yes we will go with them again
Customer Rating: 

2017 Spring Break
Apr 10 2017
We stayed at the RIU Paradise in Negril and could not have been happier. Even after our first room was a "smokey mess" the staff quickly changed our room and even upgraded us to an ocean view. The food was always fresh and available. The beach was magnificent and the pool was always a fun place to be in the afternoon. We enjoyed cocktails at night while watching the dancers. The entire resort staff was accommodating and went out of their way to make us feel special.
Customer Rating: 

Mar 25 2017
I was understanding that when you go to a all inclusive you didn't need to tip not Jamaica -employees looking for a hand out all the time- not very friendly for sure also everywhere you turn someone trying to sell you drugs very disturbing - the Apple rep there screwed up my birthday plans- when we had them set and he insisted we change them and the tour was cancelled and then not tell us until the last minute. overall very poor country and people want you to pay for it. will never go again
Customer Rating: 

Mar 19 2017
Upon booking- our American Airlines flight number was VUHLEE the names traveling were: Phillip French Brittni janess David French Jill landing Bonnie Thompson Pierce Thompson We booked over 9 months ago- June 27.2016, and had requested three ocean front junior suites- on ground level. Bonnie Thompson had also called to ask for an anniversary themed room, and was told that it would be accommodated. When they went to their NEW room "Happy Honeymoon" was bannered across their door. Nothing on the first day. Obviously it is an anniversary not a honeymoon- but no big deal Upon check in, we discovered that our rooms were on the second floor. After we had been told NUMEROUS times by calling the resort and our travel agent that our room would be ground level. We were told that our rooms could be moved the next day. My father in law has had a knee replacement and is unable to walk up and down steps without assistance. He said he would deal with the room for one night. The next day two of the rooms on the first floor were available, however my fiancées and my room was not. We were told by Jadine and another girl- Sheenah? That our room would be available around 11 am on 3/11. Upon calling to check on our room it still wasn't available---around 1 pm. I called the front desk from room 6109. The girl on the telephone asked if we could pack our bags and then we would have someone come grab our bags to put them in our room. While walking out of room 6109 we received a phone call and was asked if we could put our bags into their room 6109- the anniversary room- since ours was not ready. We went up to our room 6215 and grabbed our bags and carried them down ourselves. We waited over ten minutes for help, and they had not arrived. We carried our five bags down to room 6109 and I called the front desk and was told david was on his way up to help. I told her that we had carried our OWN bags down the flights of steps and had taken care of it. We found David on the stair case upon leaving room 6109 and gave him our room keys. The front desk and David are aware that we CARRIED OUR OWN luggage down. I talked to the front desk today and they told me- that their staff stated that we did not carry our own luggage down and that the staff did. That was not the case. David had said that he would've put our bags into a closet. What closet I have no idea. So all day we had to Cary our valuables to the pool and beach. Our room 6111 was not ready until after 4:30 that day. When we were told that our room would be ready around 11. When I finally went to get my room key, we were given duplicates to room 6110. And not ouroom. So after walking all the way to our room the keys did not work. Had to walk back to the front desk to get our new keys. We then carried our luggage again from room 6109 to 6111. In my father in laws room 6110 there has been more issues that the front desk and the manager Andrew have been made aware of. While my mother in law was using her hair dryer it completely burnt up. It does not work. She was in the shower yesterday and pulled the curtain down because of how slippery it is in all of our rooms. Andrew said that rubber mats will be provided in our rooms. While they attempted to watch tv the first night in their room- the tv would not turn on. Apparently the fuse is blown in the socket and every time they attempted to turn it on the entire rooms power would shut off. The front desk was notified. The tv is now plugged in- but the socket has not been fixed. this is a fire hazard and the staff obviously does not care to fix this issue. I have enjoyed my stay, but all of these inconveniences have made our trip no where near as happy as it should've been. The front desk has done nothing but claim that their staff has not told them anything. I was basically called a liar by carrying my own luggage down- because staff claimed they carried it Dow. There was nothing that they could do and that is why I am writing this email. We have spent close to 14k on this vacation and I can be honest I will NOT be back to tropical bay palace. This is mine and my fiancée first trip out of the country and it has not been the best.
Customer Rating: 

TripAdvisor Traveller Reviews
Heaven on Earth!
annrich7, Jacksonville, Florida
Mon Dec 11 07:30:29 EST 2017
What a treat to stay here! Never go hungry or thirsty or get bored! Wonderful staff,Diamond kept us entertained everyday! (As well as Sweetie and Excellent) This was our first time but it will not be our last! We miss Rui Palace already!

Our 6th Visit
Bootiebrew, Escanaba, Michigan
Sun Dec 10 08:01:00 EST 2017
We feel like home when we are at Riu Tropical in Negril. We have Ullian at front desk,Gray beach service, Patricia at bar service, to housekeeping Yvonne. Yes the resort is showing age, word is closing in September for renovations. Love the beach, we always hire our friend Mandela and his boat for water excursions., you can fine him at the end by block 6 by Couples resort. This trip found they painted everything white, over the lavender that was there. Go with an open mind and open your heart to the Jamaican’s.

Relaxing Vacation
DSpybey, Cat Lake
Sun Dec 10 02:46:19 EST 2017
Hotel and grounds are beautiful and kept clean - staff work hard and are very friendly. Food was great - something to fit everyone's palate. Jerk chicken on the beach was our favourite lunch and was always very tasty Beach was kept clean and the water was amazing - saw stingrays, jelly fish all close to shore when snorkeling every day Room was kept clean and the mini fridge was restocked everyday Would recommend this hotel to anyone who is looking for a laid back chill vacation

great people great food beautiful beach
Tonto373, Toronto, Canada
Fri Dec 08 11:02:21 EST 2017
We had an ocean front room on the 3rd floor (no elevator} but no problem. If physically challenged stay on the first floor. This all inclusive is not as big as the new ones being built today (around 400 rooms) 2 pools , 1 has a swim up bar, daily entertainment at the pool and in the evening. The staff was excellent, the food was the best of any all inclusive we have been to and that is several.Our room had a fully stocked bar and lacked nothing. We will return.

Fantastic holiday
Linda s, Waterlooville, United Kingdom
Fri Dec 08 03:34:23 EST 2017
What a fantastic hotel, right on a wonderful long beach. The staff are so friendly and can't do enough for you (especially Sherean in the lobby bar). The rooms are immaculately clean, the food is delicious and very varied. The evening entertainment isn't our cup of tea but 10 out of 10 to the Riu staff that perform night after night, they all work so hard. We will definitely being going back there some time soon.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe