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Riu Palace Tropical Bay

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All Inclusive    

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style décor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included!

À la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Exclusive Values!
Honeymoon: Surprise welcome gift in their room and a small bottle of rum. King bed, late check-out, and complimentary upgrade to next available room category (subject to availability and upon request). $40 Spa Credit in Ocean Harmony massage for two (50 min; per adult, per person, per stay;, this discount does not apply with other promotions and discounts).

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
Located next to the RIU Negril. Guests staying at the RIU Palace Tropical Bay have exchange privileges with the RIU Negril (except dinner).

Local Phone: 876-957-5900
Fax: 1-876-957-5727
E-mail Address: /sapmnt/P01/transfer/MM/out
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 3
Outdoor Pools: 3     
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Negril Hills Golf Course- 20% OFF green fees.
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, beach games.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Riu Palace Tropical Bay - a Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of a main building and three-story bungalows, with 416 air-conditioned rooms, each with a balcony or terrace. This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme nights, nightly entertainment, night tennis, and a Kids Club. Food and beverages are available until 2 a.m. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 416
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card. Fee required for WiFi.
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Oceanfront view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Ocean view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Two double beds or one king sized bed. Integrated lounge area with sofa. Garden view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
One king-sized bed. Bathroom with hydromassage tub. Integrated lounge area with sofa. Ocean view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 5 Restaurants at Riu Palace Tropical Bay:
Bloody Bay - Serves lunch during th day and a Grill Steakhouse for dinner.
Negril - Buffet sytle with show cooking, serving International and local specialties.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
The Children's Program is available seven days a week for kids between the ages of 4 and 12.
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities

Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
1909 Recommend
1909 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4727 reviews
What to expect

TripAdvisor Traveller Reviews
Fantastic holiday
j00lsanne, Birmingham, United Kingdom
Thu Sep 22 14:09:41 EDT 2016
Just returned from a 2 week holiday & we absolutely loved it Check-in was quick & smooth. Told basic info we needed & was given a lovely welcome drink. Each time we had to come to reception we were always greeted by someone with a massive smile. Rooms are spotlessly clean & linen/towels changed daily. There is a slightly damp smell in the rooms but we found if you didn't have the air con on & used the fan instead it went away The buffet restaurant was again spotless with gre at food served daily. I'm a veggie & quite fussy but I always found something nice to eat. Damion served us each morning & was always chatty & waiting for us with coffee, juice & water. Really friendly,chatty guy. We did visit the Krysal restaurant which was gorgeous! You could easily have thought you were sitting in any posh restaurant. Food was amazing & service was superb. We went to the Italian on my birthday which was also fab! At the end of the meal the staff came out singing with a birthday cake for me!! We didn't tell them but think the girl at the booking desk heard us deciding if to go on my birthday. Great touch & it made my 50th birthday even more special At lunch time the food was fantastic again with lots & lots of amazing waiters/waitresses. Special mention for Jervin & Twain. Nothing is to much trouble for any of the staff here. My husband loved the jerk chicken at the barbecue hut. The staff at the pool bar were also amazing. Obright always had time to chat & remembered our names & our drinks. Gray who was a member of the bar staff is just ace!! Biggest smile we've ever seen & so friendly! The beach is the best I've ever been to. So clean & the wat is crystal clear. Yes you do get vendors walking along but if you say no they leave you alone The entertainment team here are probably the most hard working bunch we've ever seen at a hotel. They tried to get you involved but weren't pushy at all. Chicken,Popcorn, Sweetie, Happy Feet .............all of them were just great & the shows they put on of an evening were amazing! Don't know how they found the energy! They are all the best dancers I've ever seen As you can guess by now we had an absolutely fantastic time & can't wait to return. The Jamaican people we had the honour of meeting at this hotel were all great with the biggest smiles ever. Thank you to all the staff here. We had a blast! More>

Not treated like guest
Karen P, Georgia
Tue Sep 20 08:57:13 EDT 2016
This is my first time to Jamaica and staying at this hotel. I chose this hotel because they had great reviews and the pros outweighed the cons. I was totally amazed at how we were treated. First day arrival: Room is not ready, but it's not time yet so we get some lunch. We come back an hour later and it's still not ready. We wait 30 minutes more and then the person at the front desk is really confused why we haven't gotten our room yet. She then decides to give us another room. It's okay, the room was clean and nice. That night we take a shower but the water is Luke warm, so we are thinking that maybe they turn the water down at night plus we don't have a comforter on our beds. (That was what was realized the next day) We missed the reservation time waiting on our room and when we asked if accommodations could be made it was no, but we could stop by 15 minutes after the reservation time to see if anyone cancelled. That night when we tried to return to our room, our keys were deactivated, not once but every night. Even laying on the table not near any phones or anything that would deactivate it. Day 2: That morning we have hot water again and when we returned to our room we have comforters. That night again we only have like warm water. Day 3: We talked to Andrew about our hot water situation and he guaranteed us that the water was fine, he even called management and verified that we were making things up basically. We discussed our concerns about our visit and he made it seem as if he was going to at least show some concern, but he didn't. Later that day we talked to a staff member about an excursion. She said there is a $10 off coupon inside the envelope, I said we didn't get anything in our envelope but a white piece of paper telling us not to be smoking and the name of restaurants and meal times. I had to ask for the coupons. That night back in the room, we again only have Luke warm water, so we call the front desk and had to call them 3 times because we waited at least 30 minutes and still Luke warm water. We figured that they were working on the water before they came to our room, to make it seem like we were again making things up. The maintenance guy came in and turned the water on and said you have to let it run for a little while then it gets hot. I told him I wash my hair in the shower, therefore I'm in the shower longer then a few minutes so I would know if we had hot water or not. He kept saying the same thing as if we were dumb and this was our first time using running water. Day 4: We are leaving to go home but before we leave, we were told we had to schedule our pick up transfer 24 hrs in advance. The initial transfer to the hotel, the guy told us to meet with a Jane to discuss tours, not transfer. Summary: I have never been to a resort where no one ever apologized or felt any empathy for that had transpired from start to end. I felt like this resort, in the end did not care about us at all. I will never stay here again and if all Riu are like this I will never stay at a Riu resort. I gave it poor because there was one problem after another and no one cared. More>

Honeymoon to Remember
Brad R,
Tue Sep 20 04:23:08 EDT 2016
My wife and I stayed here in September for 10 days.... It's th3 most amazing hotel we have been to, upon arrival we were greeted with welcome drinks and a huge welcoming smile from all the staff. Checking in the reception staff run through everything you need to know and where to find extra information, We were also upgraded which was a lovely surprise, once we got to the room there was a banner on the door, balloons in the room a bottle bubbly and a lovely note wishing us all the best. All the staff here are so hard working and friendly they will do anything to accommodate you. In the buffet restaurant mornings we were served by Damien who always made a joke and made for light conversation, when he saw I burnt he brang some aloe Vera. Evening time we were served and amused by kemoy "Trouble" he had the whole area in stitches all evening, on his night off the evening seemed very quiet and strange. The whole entertainment staff( sweetie,tinie,happy feet, popcorn and orange juice plus the rest of the team ) work so hard to motivate everybody to join in to the action throughout the day and evening, they highly appreciate participation and going to see the shows in the evening which are to a really high standard. They remember your names and peices of information throughout the stay which creates a friendly and relaxed atmosphere to which you can begin to feel the jamaican vibes. The hotel is kept very clean and the housekeepers visit your room 3 times a day to change towels ,turn down the beds ready for the evening.... We didn't book any other restaurants and ate in the buffet house for the entire duration of the holiday, the food was amazing , my wife is a very fussy eater but had no complaints about the food "Mexican night" was her favourite, she's doesn't eat a whole lot but that night she went up multiple times. The Jerk chicken stand is amazing !!! And definitely worth trying I was going up multiple times to get it as they cook the meat until it's gone. More>

I would stay again if the price was right.
PMichelleL, Sask., Canada
Sun Sep 18 20:15:20 EDT 2016
This hotel has a great atmosphere. There is a lot of activity. If you want quiet and relaxing this is probably not going to be the place for you. The only real complaint is the mold on the furniture. Our room wasn't too bad for being musty smelling but our friends room was very strong. The tubs are very narrow. Great food. Great entertainment team and staff. There were always chairs available at the beach and the pool. Beach is perfect. The only thing that is annoying is the vendors. More>

Great hotel
Fri Sep 16 18:54:19 EDT 2016
I stayed here last year. Excellent service and staff. Everyone was very nice! Loved the location and the hotel is beautiful. As a solo traveler, I felt super comfortable walking the resort at night!!! More>

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