Jamaica

Riu Palace Tropical Bay


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All Inclusive    

2019 Exceptional Value!
Wedding: Free Wedding. Restrictions apply-see applebeachbrides.com
Honeymoon: Surprise gift, small bottle of rum, late check-out (based on availability), Free upgrade to next room category (based on request and availability), and $35 spa credit on selected couples massage (restrictions apply).

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style décor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included! There are also three pools, a swim-up bar, and a brand new area just for children!

Ŕ la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches, as well as a patisserie and ice cream parlor are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
Located in Negril, on Bloody Bay beach, on Jamaica's west coast. Distance of hotel from the town Negril west end is 7.5 kilometers, shopping is 6 kilometers & Sangster International Airport (MBJ) is 80 kilometers.
Address: BLOODY BAY BEACH
NEGRIL


JM
Local Phone: 876-957-5900
Fax: 1-876-957-5727
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (6 kilometers)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Golf: NEARBY
Negril Hills Golf Course
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of main building & three-story bungalows, with 416 AC rooms, new annex building with 36 rooms, 4 fully adapted reduced mobility room. This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme n ights, night tennis, 24 hours lounge, event room, a kids club, capuchino patiserie and ice-cream parlor. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Jerk grill on beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 452
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Student/Spring Break groups or individuals, regardless of age are not allowed at hotel. Hotel reserves right to use reasonable means to identify suspected student/spring break groups. Disruptive guests may be removed from the property at their own expense
ROOM TYPES
JUNIOR SUITE OCEANFRONT
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with ocean front. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANVIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JR SUITE OCEANFRONT CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Oceanfront description.
Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE GARDENVIEW
Living room area with sofa or sofa-bed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with garden view. Free wifi service.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JR SUITE OCEANVIEW CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEANVIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 6 Restaurants at Riu Palace Tropical Bay:
Negril - Buffet sytle with show cooking, serving International and local specialties.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Capuchino - coffee shop, patisserie and ice cream parlor.
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Grill & Steakhouse - a la carte.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool. Windsurfing, catamaran, snorkeling equipment, kayaking, sailing, body boarding.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
CHILDREN'S PROGRAMS
Daytime entertainment program for children age 4 to 12 at "RiuLand" (daily).
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2077 Recommend
2077 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6040reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Awesome Jamaican Vacation Destination
SCOTT V.
Mar 29 2019
This was our second trip to the Riu Palace tropical bay and we could not be more pleased. We visited the resort two years ago and returned because we had a great experience. The updates that the resort has made are great. The close beach access and view of the gorgeous blue waters are unbeatable!
Customer Rating: 

nice resort
ERIC D.
Mar 12 2019
great room. great food. great beach.
Customer Rating: 

This is our second trip back to Riu Tropical Palace in Negril and it will not be our last.
KEITH D.
Mar 06 2019
I love this resort, The updates were very nice. The staff is wonderful there and the beach is beautiful as well. The restaurants and buffet had a nice variety and we didn't have any difficulty getting into the restaurants when we chose to eat there. The jerk Chicken shack is also very delicious. I am already planning to go back again next year except this time I am planning on bringing my children with.
Customer Rating: 

Riu Tropical Palace Negril
STEPHEN M.
Feb 20 2019
Truly a tropical palace. Renovations are awesome and staff and facilities above board. Beach and sunsets are exquisite! A must on the visit list!
Customer Rating: 

Exceeded Expectations
KATI B.
Feb 17 2019
The Riu Palace Tropical Bay was a beautiful, very clean resort. The staff and people were very pleasent and accommodating. The bar staff were great, however not all cocktails were made the same way....so find your favorite bartender, tip him well and have him make your specialty drinks for your stay. Restaurants had fantastic food and great variety. The buffet was always stocked with so many choices. One thing to be aware of is the special restaurants open at 6:30, if you aren't in line by 6, you won't get a table until after 8, when they clear the whole restaurant and have a "second dinner shift". They don't seat new guest until all the first wave of guests have finished. Overall we would and will go back.
Customer Rating: 

Nice Renovation and Overall Experience
EDWARD S.
Jan 22 2019
The Riu Tropical Palace underwent an extensive renovation in 2018 and the results are excellent. Our experience from check-in to check-out was excellent. We were greeted with a smile and drink as soon and we got off the bus and were in our rooms within 15 minutes. Luggage was brought to the room before we could event change. Staff was plentiful and universally cheerful and helpful. The number of staff at the service areas (food and bar) was amazing and everyone we talked was very pleasant. The family was quite pleased with the variety, quantity and freshness of the food at the buffet and the sit-down restaurants we went to. Quality was significantly better than expected especially in the restaurants. I have some health issues and was pleased at the compactness of the resort where nothing was more than a couple of minute walk away. The beach was clean and the sand felt great. Entertainment staff at the daytime activities were a hoot and made it fun to participate (but only if you wanted. No hard sell). There is plenty of traffic on the beach trying to sell you a variety of items but we were never hassled and people were polite when you said no thanks. Haven't been to Jamaica for 31 years but suspect I'll be back well before then for another trip.
Customer Rating: 

Refund Please
DAVIDE U.
Jan 21 2019
Call me 616 540 6660
Customer Rating: 

Exceptional staff/ beautiful resort
MICHAEL C.
Jan 16 2019
This was our 3rd time to this resort. It has been totally remodeled and it is exceptional. The weight staff at both breakfast and lunch were exceptional. Recommend sitting in Twain, Omar or Tavere areas outside the buffet restaurant. They made the meals fun and really are personable people.
Customer Rating: 

vacation nightmare
ROGER M.
Jan 02 2019
After arriving to riu tropical palace Negril, we were told that our reservation was not in there computer system and we had to wait 2 days until their reservation office opened. We then had to pay for the two nights on top of the amount we had already been charged. Upon entering the room, we noticed a large amount of water leaking into the bathroom floor from the neighboring room. We contacted four hotel employees about the situation and not a single person acted to resolve the issue. The next morning we went to the beach to witness huge piles of sea grass and sea critters deposited the entire beach. After three days the hotel finally brought in a tractor to pile up the sea grass. The beach never did get cleaned up after our week. It also left quite a rotten fish smell. This was our 7th time to this resort and probably our last one
Customer Rating: 

RIU Palace
WILLIAM C.
Dec 17 2018
No complaints at all, had a great time! Comparing to Punta Cana I would say their economy is better so in return they tend to want larger tips, but were never pushy about this what so ever.
Customer Rating: 

Cable
ZENA V.
Nov 22 2018
Very poor. We didn't find any good movie to watch. All of the were outdated. Only CNN was set. It is not democratic if there is only 1 choice.
Customer Rating: 

TripAdvisor Traveller Reviews
Best hotel we have ever stayed in!
isobel486, Coventry, United Kingdom
Thu Apr 11 06:04:42 EDT 2019
My husband and I stayed here for a week before joining a cruise ship and didn’t want to leave! On arrival we were greeted by lovely friendly staff at reception and a rum punch, better still we were upgraded to a frontline ocean view room free of charge when we had booked a side sea view. Check in was quick and efficient and we were very impressed. The room was fabulous, very spacious, huge bed, well appointed bathroom and lovely sea views from a good sized balcony not to mention the mini bar, optics and large flat screen tv. The bars were excellent with great service and brand drinks from lovely friendly staff. We mostly ate in the buffet restaurant as we liked the good choices available and eating outside on the terrace with lovely sea views. We went to the steak house twice and that was enjoyable too, good that you don’t need to make a reservation. The best thing about this hotel is that it was extensively refurbished last year and everything is modern and bright like a brand new hotel. The beach was gorgeous with lovely white sand and warm turquoise sea easy to get into too. No beach bar but great waiter service. We used to say Mexico was our favourite but Jamaica has just taken over and we will be returning to Riu Palace Tropical Bay next year if not before. Thanks to all the staff for making our stay so special!

Fabulous Holiday
jh5650, Birmingham, United Kingdom
Wed Apr 10 11:45:13 EDT 2019
My husband and myself spent two wonderful weeks at this hotel in March 2019. Location on a beautiful beach with trees for shade, spend a lot of time swimming in the warm sea. Food was lovely always a great choice, you could eat and drink all day if you wanted to, branded alcohol and good cocktails, even had optics in the room. Nice big room kept very clean by Shirley, we must have been at the end of her route as it was usually around 4 that it was cleaned. Just an observation perhaps the route could be reversed every other day so it could be cleaned earlier for half the holiday. We prefer beach to pool so didn’t really spend much time by the pool but feel the pool area could have been made more interesting during the refurbishment, there are 3 one is a bar one has a net across and the third attracted the children all square and smallish compared to some 5 star lagoon pools. Staff are all amazing fabulous service a special mention to Jackie at Dinner and Duvall at Breakfast. We took a taxi to Ricks cafe well worth a visit. The entertainment was good especially the resident Reggae group and the Silver Birds steel band. All of the entertainment team were very friendly and professional thank you to Antoinette who had not been there long a great asset to the team. We traveled with Tui from Birmingham and upgraded to the Premium cabin which was comfortable for the long flight. Long transfer would definitely book a taxi next time as it was not pleasant bumpy road. Felt safe and secure even when we ventured out Will return in the future💕

Good but could improve
Almojen, Toronto, Canada
Mon Apr 08 14:57:54 EDT 2019
Check-in was exceptional, no fuss, took only 15 min. The hotel is in four 3 story blocks and our room was facing the ocean as arranged. there are no elevators as in all the other Riu's we have stayed in so if you have a mobility problem get a ground floor room. The only thing spoiling our view of the ocean was two rather larger trees but thankfully we were able to see the sunset between the trees. The room was clean and comfortable, no complaints. The shower worked fine except for one night when it went to a dribble. The grounds needed some attention as I thought they were somewhat neglected, weeds here and there and the grass needed cutting. The beach is to die for, beautiful sand and no seaweed, I would like to see more shade trees though. You can walk out to your chin in calm water on a sandy base. The hawkers on the beach were not too overpowering but they are always there so you just say no and ignore them. The buffet is what you expect but I have to say the options are not as good as other Rius' we have stayed at. My wife is Celiac and she had a hard time finding a decent meal. I advised the front desk when we arrived that we hoped to celebrate our 50th wedding anniversary in the steak restaurant, but they said they do not take reservations for the speciality restaurants, however the customer rep. Shameila said she would see what she could do. She managed to book us into the steakhouse but unfortunately I took sick and had to cancel. Shameila was amazing, not only did she help my wife through this unfortunate incident but also arranged an alternate date for our dinner. I cannot say enough about how much Shameila helped us she was terrific. I would like to acnowledge excecutive chef Egar Galan and sous chef Derrick for the help they gave my wife in making sure she did not get sick from Gluten. Also a special thankyou to our waiter Winston who always made sure we had everything we needed and for his invaluable advice to me regarding local medicines for my stomach problems. I must say the staff there were very good and attentive, willing to help wherever they could and the entertainment staff, especially Thunder kept every amused and happy. Overall I would like to see the buffet cater to people with food allergies more and the chef at the cook stations be trained in gluten awareness.

All New and Improved
John M, Saint Louis, Missouri
Mon Apr 08 14:22:17 EDT 2019
Just completed a week at RIU Palace Tropical Bay with a group of 12. The hotel completed a major top to bottom renovation in late 2018/early 2019 and improved an already nice hotel. The hotel is a great combination of a mid-size hotel with a large sized beach. Rooms have been upgraded with walk-in showers, new floors, and lighter colors. The main buffet dining room was completely redone, improving flow and consolidating breakfast, lunch, and dinner venues into one space. Of the a la cartel restaurants, only the steakhouse was changed significantly. The quality of the food in the buffet is nearly always as good or better. Food in the other restaurants seems to be cooked ahead anyway, so what is the benefit? For my money, the buffet is almost always a better dinner choice due to variety and service. Bars have been redone, but they were the one disappointment of the changed resort. A new lobby bar/ coffee shop is noisy and less comfortable than the previous edition and the bar next to the stage seems to have little or no purpose. Staff are friendly, helpful, and hardworking. The buffet staff always made space for our large party at all meals. The beach is an asset of this hotel that remodeling can’t improve and may be the best on Bloody Bay. It has ample space for beach chairs without feeling like you are on top of every other guest. The sand is soft and clean, gently sloping onto the water and continuing that gentle slope to the buoys marking the outer boundaries of the swim area. Other hotel (including Couples and Royaltons) beaches are significantly more crowded and not nearly as deep. That being said, RIU needs to up their game with beach chairs and shade. Some new beach chairs were added as part of the reno, but they aren’t great. Apparently someone didn’t count the number of new chairs needed since a large number of old chairs are still in use and many of these are broken. Newly planted palm trees don’t appear healthy and provide little or no shade. In many beach areas there is a daylong dance as people move every hour to chase the shade. There should be a better way. Still this is a nice resort, now even better and a great place to some beach time in Jamaica.

Wonderful resort!
Cecile120308, Fort McMurray, Alberta
Mon Apr 08 07:21:32 EDT 2019
This was my first visit to Jamaica and I will most certainly return. I will also rebook at this resort. It is compact and easy to get around. The staff is wonderful and the pool party was a blast. There was also great entertainment. I especially enjoyed the Reggae Party. The steakhouse was amazing. My steak was done to perfection and the lobster was delicious. The food on the buffet is also very good. My only suggestion is that there should be two people making omelets as the line can be quite long. I loved the jerk chicken grill outside every day at noon. Our rooms were very clean and there is a small but decently equipped gym with Lifefitness equipment. The beach is beautiful as well. I spent most of my time there. I look forward to returning and my plan is to stay 10 days rather than 7 next time. I wasn’t ready to leave.



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