Jamaica

Riu Palace Tropical Bay


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All Inclusive    

Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style dcor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included!

la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
Located next to the RIU Negril. Guests staying at the RIU Palace Tropical Bay have exchange privileges with the RIU Negril (except dinner).
Address: BLOODY BAY BEACH
NEGRIL


JM
Local Phone: 876-957-5900
Fax: 1-876-957-5727
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Golf: NEARBY
Negril Hills Golf Course- 20% OFF green fees.
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, beach games.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Palace Tropical Bay - a Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of a main building and three-story bungalows, with 416 air-conditioned rooms, each with a balcony or terrace. This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme nights, nightly entertainment, night tennis, and a Kids Club. Food and beverages are available until 2 a.m. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 416
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card. Fee required for WiFi.
ROOM TYPES
JUNIOR SUITE OCEANVIEW
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Ocean view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE GARDENVIEW
Two double beds or one king sized bed. Integrated lounge area with sofa. Garden view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEANVIEW
One king-sized bed. Bathroom with hydromassage tub. Integrated lounge area with sofa. Ocean view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Oceanfront view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 5 Restaurants at Riu Palace Tropical Bay:
Negril - Buffet sytle with show cooking, serving International and local specialties.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
Bloody Bay - Serves lunch during th day and a Grill Steakhouse for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
CHILDREN'S PROGRAMS
The Children's Program is available seven days a week for kids between the ages of 4 and 12.
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1909 Recommend
1909 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family



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TripAdvisor Web Reviews
Based on 5016reviews
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TripAdvisor Traveller Reviews
1st visit to Jamaica
Bill G, Homer, Alaska
Thu Feb 23 14:04:40 EST 2017
This was our first time in Jamaica and our first stay at a Riu Palace resort. The most outstanding feature of this resort is the beautiful beach. We've been to many resorts in the Caribbean and this beach is gorgeous. The staff at the Riu are friendly and hard working. They provide lot's of fun activities and entertainment. We also enjoyed the casino and fitness center even though some of the equipment was in need of repair including the cooling system. There were a number of issues at this resort that brought down my rating. There weren't enough beach chairs to go around so if you wanted one for the day you had to get up by 6:30 am to claim one with your beach towel. Many of the available beach lounges were broken or saggy. It shouldn't be a big deal for a big resort like this to provide enough chairs for everyone so you don't have to play the musical chair game every day. One other issue that sounds trivial but was quite annoying. Our room was full of pesky mosquitos every night. Apparantly the maids leave the door open while cleaning and we had to spend time killing the little buggers every night and wear bug repellent to bed to keep from being eaten alive in our sleep. Have they not heard about the zika virus problem? Our room was quite dated looking and had a small bathtub/shower. The overall maintenance and upkeep of this resort was rather poor. The food here was average with the exception of the jerk chicken grill on the beach which was awesome. I got a case of the Montezuma's revenge from the salad bar which lasted almost a week. Obviously there are sanitary issues because I have an iron stomach and have never been sick like this after many trips to Mexico and the Caribbean. The resort does not provide any free excursions or airport shuttle service. We had to pay $100 in taxi fare from the airport. Overall, we had fun but will not return to this resort and can't recommend it to our friends.

Lovely holiday
Rachel D,
Wed Feb 22 22:59:12 EST 2017
Let's start with the positives, this was our honeymoon and we had never been to Jamaica before. We loved this country, the people, the feel of the place, the ethos, the culture, the food, everything. Such a stunning country I would thoroughly recommend, and I would certainly consider returning. The hotel upgraded us and gave us a free bottle of champagne in our room because of our honeymoon .. thank you! The hotel was stunning, there were workman around painting walls, gardeners mowing and planting. It was a lovely hotel, which was being well cared for. Fantastic room overlooking the stunning beach. The swimming pools are a little small, but the beach was right next door, so we were spoilt really. The cocktails and the food in the speciality restaurants were wonderful, excellent every time. The staff were good, and generally very helpful, nothing was too much bother. The negatives of the hotel, firstly there is a large sign that says no saving of sun loungers, but we would get down to the pool on our way to the gym at 7am and half the pool sun loungers would already be reserved !! I understand people were tipping the pool boys to do this !! So you had to be up early if you wanted to be by the pool! Riu have changed their dinner policy, now you must queue for your chosen restaurant if you wish to dine there at 6:30! So people were queueing from 5:45pm for the steak restaurant .... great fun on your holiday ! Also we didn't get into a restaurant a couple of times because one person would queue for 10 or more people, very unfair ! Riu you need to change your policy ! Final negative ... tipping ! This resort is full of Americans, which is no bad thing, but they have created a situation of extreme tipping. In the U.K. we tip if we have a good service in a restaurant, but not here in the hotel ! The Americans tip EVERYTHING ! Even just getting a drink at the bar, which means if you don't tip you have to wait until the barman has served everyone else (who may have arrived after you) then you may finally get served ! Lunch was the same, if you didn't tip then you will have trouble getting a table. Thomson say that you don't need to tip ... if you want to eat lunch or get served at the bar you need to tip ! We went on a few Thomson excursions, they were fantastic! Our rep Christine was great, she really looked after us. Would recommend going to Ricks Bar, Southern Adventure, and horse riding. We also did a trip with Scuba Caribe the short snorkel tour, that was amazing the water is so clear! Fabulous holiday, would thoroughly recommend Jamaica !

5th time there
dennises5, Little Falls, Minnesota
Wed Feb 22 12:23:49 EST 2017
We just returned from our 5th stay at the Riu Palace Tropical Bay. The weather and beaches were beautiful however, we were disappointed with the service this time around. Each room at the Riu Palace is equipped with a mini bar, fridge with beer, water and soda. When we got to our room after a long day of travel and wanted to settle down with a red stripe, we discovered that the fridge had not been stocked. We called the front desk and was told that the people who filled the fridge had already gone for the night and they couldn’t help us. My husband told them that they better do something to figure it out because it should have been stocked before we got there. After about a half hour wait, they brought some beer. The following morning, I had no water to make coffee because the fridge wasn’t stocked and I did not even think about it the night before when we arrived. I called the front desk and they said they would bring some water. Upwards of an hour later I told my husband we could just go get breakfast and I would get coffee there. The next morning I had water to make coffee but the coffee pot didn’t work. I had to stand and hold the “on” button until the coffee had brewed and because the “on” button would not stay on, the coffee in the pot did not stay hot. We asked for a new coffee pot that day. The next morning, same thing, they did not bring a new coffee pot. I had to go to the front desk again and tell them this is our second request for a new coffee pot. She called a manager and we were brought a new coffee pot that day. The screen door going out onto the patio had something red and sticky on it. It took three days for the cleaning lady to clean it up. There was mold on the other side of the door handle when we got there and was still there when we left. We had black mold in several places in the shower. On two separate occasions, there were cats in the outside eating area. Our neighbors next door had a “welcome back” banner across their door. I don’t want to sound like I am whining but really we thought on our 5th return visit, we should have had one as well. It seemed as though they were not as accommodating this year to their returning guests as they have been in the past. As much as we have enjoyed the Riu Palace Tropical Bay over the years, it is time to move on and go somewhere else next year.

My 2nd visit to Jamaica.
martEdwinstowe_Notts, Edwinstowe, Notts
Mon Feb 20 12:58:50 EST 2017
Left a cold UK aboard our sleek Dreamliner flight of some 9hrs 40mins duration. Landed at Mo, bay a wee bit late.... as we were on a stay n cruise, we had to collect our cases, which considering how few they were (a dozen passengers) took over 40mins to appear..Our transfer to the hotel began in daylight and the Montego Bay rush hour- Negril and hotel some 70km away, took well over 75 min in a crap Toyota mini bus, where the cases were loaded thru back window! The "driver" was practicing for some gran prix or equivalent, his driving wasn't great... Our stop was 2nd (thankgod) and as we collected our cases, one of the remaining passengers got off to be sick in a nearby bush... We checked in to this auspicious looking hotel, now well into the early evening and quite dark...check in was a very pleasent and relaxed affair - a factor which became prolific thru out our stay here. As we are RIU gold cardholders, we were upgraded to a sea view suite and boy! what a fab room...the bed was huge and the room included all the usual RIU features etc. ..Our room was in block 4 and middle floor of 3. The room and hotel were kept spotless thru out our stay. as it was all inclusive, you only paid for non food items, three shops within complex you were able to use facilities of hotel next door (another riu) On site you have options of 5 restaurants to choose, all but the main one being buffet. The remaining 4 were a Japanese, Italian, A fusion gourmet and a steakhouse. We tried all 4 and found them to be excellent altho the steakhouse service was slow.. The waiters cocking about bringing diners dishes on their heads still it made for a good floor show... The food choices were stunning - you will never starve here! And yes you can have champers with your breakfast if you desire to... Majority of clientele were from USA & Canada, us Brits in a minority but we all mixed well... The weather whilst here (am typing this from our room on last day here) was in low 30,s but seemed much hotter than that...we had heavy rain 2nd night in, following morning there was no sign of there ever being any... The gardens and recreational areas were kept spick n span- an army of gardeners saw to that. Several weddings took place during our stay,hotel well geared up for this feature. The beaches were superb and majority of guests spent their time there. ...If you sneaked a slice of bread or a bun from breakfast, and walked into the sea by the gentle sloping sand, close to the cordoned off area (you,d be now waist high) scattered small bits of bread on the waters surface, you,d be rewarded with wonderful fish coming to fetch it, from you...they had no fear of human at all...The Egret population (small white heron like birds) tended to come onto the open terrace of the main restaurant, but we're not intrusive, very opposite in fact.. One minus point.... The rooms are poorly insulated,so noises from your neighbours is heard - also the banging of the room doors when closing them was extremely annoying - I had to resort to politely ask one couple to consider their neighbours when closing their doors, especially in the early hours. The bang they make shakes the whole block...not good.. On the Beach the sun loungers are free, get there early! The beach has a flotilla of folks selling their wares. ...Cannabis being freely available....A simple "no thanks" and they would be gone. The buskers were good tho and were part of the Jamaican experience (along with jerk chicken and Appleton rum) Jamaican sunsets are stunning, and we were treated to jaw dropping displays most nights... Amazing country, absolutely fabulous people, and food tastes only to be found on this delightful island... YEAH MON !!!

Best staff we have ever encountered!
CrazyCatIowaUSA, IowaUSA
Mon Feb 20 10:32:03 EST 2017
The RIU Palace has the best staff anywhere and the most beautiful beach with crystal clear water. A special thank you to our cleaning lady, Cheryl B, and to Craig and Vera our wonderful servers. Dr. C gave us the best sendoff with an absolutely beautiful table setting complete with several fresh flowers for our last dinner. We were a group of 10 and every meal a table was set with white table cloths and ready for us! There was some issues with the ventilation system, but maintenance was working on it. For the most part, our meals were very good. Always a nice variety in the buffet. The jerk chicken and pork was the best we have had anywhere. The bathroom in our room was in need of updating and more bathrooms were needed around the property. Apple Vacations and the Mobay Lounge perks were well worth the money. Thank you to the RIU Palace staff! You are the best!



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