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Riu Palace Tropical Bay

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All Inclusive    

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style dcor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included!

la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
Located next to the RIU Negril. Guests staying at the RIU Palace Tropical Bay have exchange privileges with the RIU Negril (except dinner).

Local Phone: 876-957-5900
Fax: 1-876-957-5727
E-mail Address: /sapmnt/P01/transfer/MM/out
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 3
Outdoor Pools: 3     
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Negril Hills Golf Course- 20% OFF green fees.
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, beach games.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Riu Palace Tropical Bay - a Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of a main building and three-story bungalows, with 416 air-conditioned rooms, each with a balcony or terrace. This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme nights, nightly entertainment, night tennis, and a Kids Club. Food and beverages are available until 2 a.m. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 416
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card. Fee required for WiFi.
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Ocean view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Two double beds or one king sized bed. Integrated lounge area with sofa. Garden view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
One king-sized bed. Bathroom with hydromassage tub. Integrated lounge area with sofa. Ocean view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Oceanfront view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 5 Restaurants at Riu Palace Tropical Bay:
Negril - Buffet sytle with show cooking, serving International and local specialties.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
Bloody Bay - Serves lunch during th day and a Grill Steakhouse for dinner.
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
The Children's Program is available seven days a week for kids between the ages of 4 and 12.
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities

Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
1645 Recommend
1645 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4117 reviews
What to expect

TripAdvisor Traveller Reviews
Great Stay! Destination Wedding Participant.
JayLorraine, Durham, North Carolina
Sun Nov 29 16:07:14 EST 2015
I apologize in advance for the length (and at times disjointed review but didn't want to leave out any details), but hopefully it will be helpful to someone! I read many reviews of this resort prior to heading down to Jamaica, as it was my first trip to the country for my best friend's vow renewal/wedding. Negril is absolutely gorgeous! The adjacent Bloody Bay Beach was incredible. I walked around in the ocean with schools if fish swimming around me, even saw 2 starfish and baby rays and jellyfish! I had a short trip so did not do any excursions, but there were plenty of vendors in the lobby and on the beach offering (we had an Amstar rep at the hotel handling our transport and any excursions that we wanted to book). WiFi worked well most of the time, out only for short periods at varying points throughout the day. It was helpful to have given that most of our communications were via Whatsapp. And cannot getting greeted in the lobby with rum punch/fruit punch upon arrival. If you walk North on the beach, beyond the resort - you'll notice a line of blue tarped structures - these are vendors if you want to buy souvenirs. North of that is Riu's other property (Club, which is closed for renovations through the New Year I believe), whose beach is notably not as large or beautiful as this property's. Safety: I felt very safe during my trip. I was a little nervous ahead of time but friends/family who had traveled here previously were reassuring. Just keep your eyes open, and be smart - keep your bags closed up (although we were in the water at times and left our stuff around patronsand they were safe). Don't flash all of your valuables. I'm mentioning this given a cpl if reviews of ppl who unfortunately noted that they were robbed at the airport and the resort. I wouldn't being super valuable items unless you plan on locking them in the safe. I had my phone and that's all I needed. You're in Jamaica, do you really need your laptop, most expensive parfums or fancy jewelry to sit on the beach and chill? Nope. Grounds: Absolutely beautiful. Some tiled areas near the pool need some work, but overall it is beautiful amd brightly colored. Pool was awesome, esp the swim up bar - although I didn't stay there long given the bees swarming around! Pretty easy to navigate. Gym facilities very nice, basic, 4 spin bikes, a cpl of regular bikes, a few ellipticals, treadmills, weights, medicine and bosu balls. Spa right next to gym. Rooms: So, I only changed my room because of a mixup with my "Partial Ocean View". The first room had NO view of the ocean, but it was explained to me that the only true ocean views are the "Oceanfront" rooms. My second room was much better and satisfactory in terms of view (see photos). My best friend and family got upgraded to the Oceanfront room. No King bed, just 2 full beds pushed together. Plenty of room even with the sofabed out. Room had card lock. No elevators, steps can be slippery after a rain (which it did daily). 4 bottles ogmf liquor in rooms along with plenty of water (aka Wata), Coke and Sprite. My friend's husband had a bottle filled with the delicious for punch so he could make his own in room. A/C worked VERY well! Luckily, only a few threats of electricity loss - no complete outages during my trip as others have reported for sometimes hours at a time. Food: This was my first all inclusive experience, and I was not ready! Oh my goodness! I definitely ate to excess! The first night as the Buffet opened, the staff/servers greeted us with applause and seated us. Service was EXCELLENT. We sat with Miss Arlene multiple nights in a row and she was great. I wishI wrote down of all the names of our awesome servers. Bring plenty of singles as tips are greatly appreciated. We unfortunately did not get an opportunity to eat at the a la carte restaurants other than the rehearsal dinner which was held at the Steakhouse (it seems that they are all there given space accommodations) - food was okay, I had Salmon, wasn't the best I've ever had. However, the Steakhouse also doubled as the site of the daily lunch buffet, which had the best Beef patties (2 of the 4 days I ate there)! I would avoid the Italian foods (pastas, pizzas, unless you have children) which left a lot to be desired. Some people mention theme nights at the buffet, but at every meal, there were Jamaican delicacies - Escovitch fish at multiple meals, peas and rice, ackee and saltfish, porridge and Chocolate Tea daily. And please, do not walk, RUN to the Jerk Hut on the beach for lunch (open Noon-3p). OMG - absolutely delish! Chicken and sausage available with different sides daily. Sometimes they'll have fish which was also pretty amazing. Breakfast overall was probably the best - self pour Mimosas, a fresh juice bar, and wonderful variety. Fresh omelette station. Fresh fruit (at every meal - including jackfruit and starfruit). Also, skip the French Toast... pancakes were also super sweet. Thankfully, I did not encounter any critters other than flies (as noted by very few other reviews I read). Oh, and a note on Room Service - the menu is very limited. A salad or two, a cpl of sandwiches, fruit, cake... that's about it. And at night, there are only two guys delivering so it takes a lot longer. Entertainment: Our first night there - we greatly enjoyed the Steel Band. There was also a great Michael Jackson tribute the third evening. There was also a Beauty & the Beast showing with voice overs, a bit random but appreciated the acting efforts, dancing was pretty good. There was also audience participation most nights which was entertaining. Did not go off property to local clubs at other resorts. Spa: I only unfortunately got to use the spa for a Mani/Pedi on the day of the wedding. The bride wanted us to have French tips. My esthetician, although VERY nice, clearly was not comfortable with French tips and I had to guide her (i.e., point out corrections) many times. She seemed to do better when she got access to the thin paint brush, but the white lines on my fingernails vs toenails were completely different sizes. Definitely not worth the $90 charged. My friend and her cousins' nails were fine. Also, as there weren't enough estheticians to go around, a few of the appointments were moved back, which luckily didn't impact our day too much. But beware of possible changes and book early if you're prepping for an afternoon ceremony. Wedding: Unfortunately, my friend's ceremony could not be held on the beach, but they had a rain plan for the patio of the buffet venue which worked just fine. We were still able to take photosin the beach before the next round of rain began. The reception was on the beach and we had a wonderful time! Overall, except for the few things as outlined, had a fabulous experience and would consider this resort in the future. So go forth and be irie! One love! More>

Lovely place, fantastic people
200Linz23, Lincoln, United Kingdom
Sun Nov 29 06:31:16 EST 2015
We checked in on the 1st November for our 2 week holiday and had such a fabulous time we didn't want to come home. In fact it was that good we have re-booked for 2016. On our arrival we were upgraded to a sea view room close to the pool area which was clean and spacious. The location of the hotel couldn't have been better. The sunset, albeit we only saw 1 during our stay due to the cloud, was superb. The choice of food in the buffet restaurant was excellent, you could never go hungry. The staff were polite, happy and efficient and nothing was too much bother. Thanks to Jermaine and Kamor for looking after us. We had fun playing beach games with the entertainment staff each day. They work extremely hard to give each and everyone of you a memorable holiday. They put on excellent shows in the evening, they are very talented and a credit to the Riu chain of hotels. The fact they know you by name makes you feel special so thanks to happy feet, Orange juice, chicken, tyga, spotlight, peanut and sweety, see you all next year. Jamaica is a beautiful country and well worth a visit. More>

Tue Nov 24 21:02:04 EST 2015
We arrive on the 10th. We are upgrade To a ocean front 4307. Few people that make our trip a plus. Christine and Dwayne, you guys really made our stay fun. Andrew front desk manager Chad and his crew make it the best birthday Elaine front desk went above and beyond Room was clean daily, even though we did have a few problem, we report to the manager and it was fix ASAP. Sheree can't remember spelling. Thanks for making us the best drinks. Only problem was the entertainment team, Except for one person. Happy feet he was such a delight, fun positive young man. Overall a wonderful two weeks, one things I can change, is they need to do more with getting rid of the mosquitos. Overall I would return because of the friends I've made. And once it's upgraded. Thanks for a wonderful bday Riu. Ap. More>

Welcome to Paradise! 🌴☀️ IRIE!!
Patty C, Downers Grove, Illinois
Tue Nov 24 10:41:56 EST 2015
My sister,boyfriend and I just visited this lovely resort! First off the beach is amazing! It is clear and so calm you can float on raft all day. We had a beautiful oceanfront room. The view was gorgeous. There are two pools, one with a swim up bar. They were small, which wasn't a problem for us, because it was slow. I would imagine in peak season it could become very crowded. The pools were clean and clear, but were missing a few tiles. The resort itself was a little dated and definitely needed some updating. But the grounds and rooms were meticulously clean! The staff was warm, friendly and hard-working.. The food at the resort was outstanding.. I don't say that normally. I'm not a picky eater. But often times, at and all inclusive,the food tends to taste the same day in and day out. That was was not case at this resort.. My sister Who likes to eat vegetarian said there were a lot of great options for her.. I can't speak for vegan.. For meat lovers,the jerk chicken hut for lunch was fantastic! They put a half a bird on your plate and it is outstanding! The drink options were great as well.. Also some top shelf liquor choices, including Absolut and Tanqueray. One final note I would like to mention is that air-conditioning is great in your room however there is no air conditioning in any of the common areas including the buffet restaurants.. Not sure about the specialty, because we didn't try those.. There are fans but sometimes the dining area gets hot because of all the cooking going on in there.We usually found the better option was to sit outside especially at night..Overall I would highly recommend this resort.. It is beautiful friendly clean and safe! You will have the time of your life! More>

#5 - Still love this place, but!
JRRontheCaribbean, Oshawa, Canada
Mon Nov 23 13:47:58 EST 2015
Travelled Nov 10-17/15 with family. Our fifth visit to this resort. Although we enjoyed ourselves there is something wrong in the management area. We received no acknowledgement of our return visit and when we did, on the day before we left, it was pathetic. Hope they get it worked out. Heavy security presence on this visit consisting of hotel security, private security and police. Unfortunately this trip was very wet. We had heavy rain on 3 days and off and on overcast for a couple of others. Not much you can do about it and it didn’t ruin our holiday. Guess we were paying the piper for the previous sunny visits. Only a couple of the famous sunsets during the week. As has been previously said, you go to Jamaica for the sun but you return because of the people. This is true! Staff that we have met in the past were all over us when needed and made our vacation enjoyable. We wanted for nothing thanks to Okeno, Ricardo, Tamara, Telbert, Steve Richards, Nadine and Powell. Food at the hotel was good with a huge selection in the buffet restaurant. You couldn’t possibly go hungry. We didn’t try any of the specialty restaurants as we don’t like the aspect of deadlines for sittings. Jolly’s jerk chicken and pork at the jerk hut remains a favourite of guests. The hotel was at capacity on our arrival (due to the closure of the Riu Club Hotel down the beach). We were initially in room 3316 (ocean front jr. suite) but due to some issues with management we were upgraded to room 3317 (ocean front suite). The suite was nice and roomy with a large balcony, shower stall, jacuzzi tub, king bed and a sitting area with a 40 inch flat screen TV. Views from the balcony were good overlooking the resort and ocean. The suite is very open and the only area closed off is where the toilet is located. Our housekeeper, Renae did a great job cleaning our room all week. Didn’t have to ask for anything. We came to the conclusion however that we preferred the jr. ocean front suite. The vendors on the beach are still there selling their wares but security is now ensuring they don’t come up the beach at all. This includes the musicians. Security keeps them moving along. Did a little snorkelling on the beach and was fortunate to see a southern ray and a few starfish out by the buoy line. Almost stepped on the ray one other day in the shallow beach water. All in all, we had a good time and will likely return again next November to relax, see our friends and absorb some sunshine. More>

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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating