Jamaica

Riu Palace Tropical Bay


Email | Share |
All Inclusive    

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style décor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included!

À la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Exclusive Values!
Honeymoon: Surprise welcome gift in their room and a small bottle of rum. King bed, late check-out, and complimentary upgrade to next available room category (subject to availability and upon request). $35 Spa Credit in Ocean for two (50 min; per adult, per person, per stay;, this discount does not apply with other promotions and discounts).

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
Located next to the RIU Negril. Guests staying at the RIU Palace Tropical Bay have exchange privileges with the RIU Negril (except dinner).
Address: BLOODY BAY BEACH
NEGRIL


JM
Local Phone: 876-957-5900
Fax: 1-876-957-5727
E-mail Address: /sapmnt/P01/transfer/MM/out
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Golf: NEARBY
Negril Hills Golf Course- 20% OFF green fees.
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, beach games.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Palace Tropical Bay - a Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of a main building and three-story bungalows, with 416 air-conditioned rooms, each with a balcony or terrace. This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme nights, nightly entertainment, night tennis, and a Kids Club. Food and beverages are available until 2 a.m. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 416
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Springbreakers: The hotel has the discretion to remove anyone that is acting inappropriately or causing disturbance in the hotel. They may also impose a cash deposit or credit card. Fee required for WiFi.
ROOM TYPES
SUITE OCEANVIEW
One king-sized bed. Bathroom with hydromassage tub. Integrated lounge area with sofa. Ocean view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Oceanfront view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANVIEW
Two double beds or one king. Integrated lounge area with sofa or sofa bed. Ocean view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE GARDENVIEW
Two double beds or one king sized bed. Integrated lounge area with sofa. Garden view from private balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 5 Restaurants at Riu Palace Tropical Bay:
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
Bloody Bay - Serves lunch during th day and a Grill Steakhouse for dinner.
Negril - Buffet sytle with show cooking, serving International and local specialties.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
CHILDREN'S PROGRAMS
The Children's Program is available seven days a week for kids between the ages of 4 and 12.
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1909 Recommend
1909 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4931reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Paradise on Bloody Bay!
TCJD,
Thu Jan 19 16:43:36 EST 2017
Just spent 10 days at the Riu Palace and have to say we had an absolutely wonderful time. So many great things to mention about the resort. That said, here are some of the highlights. The area, in Bloody Bay, is amazing. The resort is situated in the perfect spot, mid bay with exceptional views, sunsets, and the quintessential white sand beach. The water is clear with sandy bottom and shallow grade. The property is beautiful, and although we agree with the reviews suggesting the need for upgrades, the staff were always cleaning and landscaping the grounds. We understand renovations/upgrades are scheduled for 2018. The staff were awesome, so genuinely friendly and helpful. The food is exceptional here. We ate at the four specialty resultants (Italian, Japanese, fusion and steakhouse) twice with nothing but great things to say about the quality, quantity and service. Shout outs to Karen, Dwight and Samuel! The resort should seriously consider reverting to the old reservation system in the morning for the specialty restaurants. The current system involves lining up at one of the four restaurants at about 6:00 pm to try and get into a seating. The first seating is at 6:30 pm, however we prefer the second seating (between 8:00 pm 8:30 pm). The problem is if you want the second seating, you essentially line up early and wait till the first seating is full, then hope you get the second (line up early to eat late???). Secondly, if your not successful in securing a seat at either sitting, it's too late to try another restaurant, so you end up at the buffet. We have to say though the buffet is excellent however, the reservation system needs to change. The Jerk Hut for lunch is exceptional and a must do. We stayed in an ocean view Jr suite, in the 2300 block (third floor) and the road noise is very load. Not much that can be done about this other than asking for a room closer to the beach. As a Riu Palace guest, you can walk the beach a short distance to the Riu Club and enjoy their amenities. You will see a different standard and you will be happy you booked the Palace. Prepare yourself for the strolling beach vendors. Their presence, sales pitch and approach is an absolute constant along the public beach. A friendly and polite "no thank you" usually worked. We went to Mayfield Falls (much closer that Dunn's River Falls), Ricks Cafe, Time Square shopping Mall and the local craft market at the end of 7 Mile beach (go here first for souvenirs). Shout out to our taxi driver Michael Davis! We would most definitely stay at the Riu Palace Tropical Bay again if we came to Negril.

A Little Disappointing for a 4-Star Resort
Lindy_Lou_Hoo_9, Waterloo, Canada
Wed Jan 18 18:42:45 EST 2017
This was both my first trip to Jamaica and my first stay at a RIU resort. The trip was less expensive than other 4-star resorts in the area, which made me a little skeptical at the time I booked. However, it seemed like a good deal and so I went for it. As it turns out my skepticism was not entirely unwarranted. The resort had some good things going for it, however it seemed like someone has systematically tried to pinch pennies anywhere they could get away with it, and in so doing has lowered the overall quality of experience. I felt like I received a 3-star experience, not a 4-star experience. Room I was given a room at the back of the resort, and there was some ambient noise from the road. It wasn't bad though, and I had a lovely view of the bay from my balcony. The room had the basics, except for a radio or music channel on the TV. The room was on the dark side, but I think that is because it was set back in the trees. For two days I didn't have hot water. Also, the toilet didn't flush properly. They forgot to refill my fridge twice. Other than that, my room was kept clean and tidy. Food Service The food service was the biggest disappointment for me. Based on other 4-star resorts I have visited, I expected better quality food, with a lot more variety. Breakfast is served buffet style and generally was fine. There was lots of selection for people with different needs. I found the coffee to be hit and miss, though. Sometimes the coffee tasted like mud, as if it had been recycled over a few days. I thought I would skip coffee at the buffet, and get a cappuccino at the Cubano bar instead. Unfortunately, the cappuccinos were consistently lukewarm and suffered from the same bad taste. Lunch service was disappointing. There was only one restaurant open for lunch, and it too was a buffet. They served the same food everyday. With the exception of the salad bar, the food was nothing special - just basic food. One day I got a handful of corn chips from the buffet. They were stale. I notified not 1, not 2, but 3 different wait staff that the chips were stale. Not one of them did anything to replace the chips. The next day I tried the chips again. Same stale chips. I had dinner at the same restaurant 2 nights later and one of the dishes was served with corn chips. Guess what? The corn chips were - once again - stale. Dinners were also nothing to write home about. While I was there, dinner options were limited to a buffet and 2 specialty restaurants per evening. The resort had a strange system for the restaurants. They had 2 fixed seatings, instead of taking people at staggered times throughout the evening. This means you have to plan your evenings around the seating times. They also don't have a reservation system. Instead you have to line up at 6:30 pm, to see if you can get in. If not - and it happened to me - they will take your name for the later seating... I am sure someone had good intentions with this approach. However, they should seat people as spots come available. The food was just okay. There was evidence of more scrimping even at the nicer restaurants. For example, I ordered ceviche and I got 3 of the tiniest shrimp ever, and the rest of the dish was filled up with potato. There was only one restaurant that served lobster while I was there. The service was slow, and when the lobster finally arrived it was lukewarm and rubbery - not at all worth the wait. Drink Service I look forward to having tropical cocktails when I vacation because normally I don't drink them. It's like a special indulgence. Unfortunately it seems the resort waters down their mixed drinks - not just the alcohol, but also the flavoring / mix as well. The pina coladas were not freshly made, and they had about 60% of the flavor that they normally do. None of the mixed drinks I had tasted good. The frustrating thing was that the website claimed they provide premium liquor service. You learn to order wine here instead, especially if you have ambitions to get tipsy. Also, the bartenders at the beach were hit and miss. Some were great. Others made lousy drinks and had attitude problems. I didn't get the impression they were well-trained. Sports The resort gym is very small, with limited equipment. In a pinch it would do the trick. However, I heard from other guests that it got crowded. I opted instead to run on the beach early morning, to get in some cardio. I also enjoyed the yoga classes every other day. The resort offers free non-motorized water sports, which I made use of. One thing though: watch out for the staff. For example, I was interested in sailing. The guy told me it cost $30 for a lesson. I later checked with the front desk and they said a lesson was $20. (Presumably the guy planned to pocket the difference.) On another occasion one of the guys demanded I tip him. I had tipped on other occasions, but that time I didn't have cash on-hand. Be that as it may, technically it is an all-inclusive resort, and I don't think staff should demand tips from guests. Entertainment: There is entertainment every night but the quality is mediocre at best. You might want to go outside of the resort for entertainment. At minimum you want to go to Rick's to see the cliff diving. Beach & Location This is where the resort has it going-on. The location on the bay was lovely. I really appreciated the calmer water that the bay provided. What I also enjoyed was that there were palm trees all along the beach, so you nab a lounge chair with some shade. The only drawback was that there is a lot of construction going on at one end of the bay, and it is a bit of an eyesore. Would I go again? Probably not. Despite the lovely beach, there were too many annoyances. However, if you have a limited budget and adjust your expectations down to the 3-star level, this resort could be an option for you. If you are a foodie, I would suggest bringing extra money so that you can have some of your meals outside of the resort.

Fun getaway
HappyTvlCpl, Helena, Alabama
Wed Jan 18 12:27:56 EST 2017
Was looking for a great all-inclusive resort to take my wife for her birthday. Was pleased from the very start. All the staff was friendly and smiling. They learned your names so quickly and remembered what we liked for food and drinks. They went out of the way to decorate our room for my wife’s birthday and bring her a cake. All of this by just asking and no additional costs. They efforts to make it a special visit were noticed and appreciated. The resort was family friendly but did not interfere with couples there to relax. The food was excellent and the drink flowed freely and were great. Cannot single out anything that we did not like. The stretch of beach is breathtaking and water sports were available. I would recommend the scuba experience, even though a little extra, it is worth the money. Looking forward to going back and may bring the kids next time!

WARNING!!! ALLERGY ALERT
nscampoli, Toronto, Canada
Wed Jan 18 08:26:23 EST 2017
This is a WARNING to anyone with an ALLERGY or parents with children with ALLERGIES. ****DO NOT travel to RIU Palace Tropical Bay****. Moreover, and RIU!!! The Director and Executive Chef admit to their staff having NO TRAINING when it comes to allergy awareness. Even after our FIRST episode of cross contamination (with nuts) we had ongoing issues with the food. They do not make a parent feel comfortable with the foods safety. This should not be your choice for a family vacation...look at other resorts with better allergy safety policies... RIU actually doesn't even have a policy!!!! As for the location.. beautiful beach, but the resort itself is OLD, Weathered and definitely not worthy of the title "Palace"...

You can never go back
Al W,
Wed Jan 18 05:35:05 EST 2017
My wife and I returned to the Riu Palace after a wonderful vacation there last year at around the same time. It is hard to be objective as I keep comparing it to our first visit. The staff and beach simply are the best. You could not get better service. The white silky sand is constantly being groomed by the grounds keepers and the low waves, warm crystal clear water is still wonderful. The ability to use North American electric charging devices without the need of a converter is also a plus for us. Management, unfortunately has started cost saving initiatives that seriously HURT the clients experience. It did not appear that broken beach chairs were being replaced, so now the beach chair hogs have become a serious concern - last year we could get a good seat any time- this year we had to hog along with the rest to get chairs before breakfast - a rather unfortunate situation. Only 2 of the advertised 5 specialty restaurants are ever open. You must line up rather than reserve a seat at least 3/4 of an hour beforehand to get a seating. Often this procedure has to be repeated for the second seating (a complete waste of time for the client) It saves money on cooking for no-shows but just ensures that the rest of their clients won't be back - short term profit - long term loss. In the main dining room the food is adequate but not a patch on the selection we saw last year. The fried steaks of pork beef and chicken were like hockey pucks. In two weeks I tried on 4 separate times for a decent steak and got door stoppers each time. We only saw lobster (a staple at every dinner last year) on offer on 2 consecutive nights once as part of the salad buffet and then whole lobster fried beyond recognition. They often used imitation crab meat instead of the real thing that was plentiful at their doorstep. I find this inexcusable There is plenty to eat. You won't go hungry. The quality and selection is just so much poorer this time around. Plenty of others have commented on the tired rooms... they are, but we only used the room for storage of our stuff and sleeping. The beds are firm and the pillows are soft. an extra pillow and blankets are in the closet along with iron and ironing board. The water is UNPOTABLE. How a 4.5 to 5 star place could get that rating without having drinkable water is a mystery. A new mega-resort is going in at the South end of the beach. I suspect any improvement to this Riu will only happen when this new place opens. This is an all inclusive, however, TIP THE STAFF! No matter how you feel about tipping in an all inclusive resort remember: your staff is being paid a very poor wage and that resort is sucking the local economy dry by extorting low prices for anything being used on the resort. Tipping will at least return something to the economy. We were upgraded as returning guests from a Jr. suite ocean view to Ocean front room. the difference is queen beds vs. double beds. Really it took me the better part of half an hour to figure any difference for a great view of the Negril sunsets. I won't be back due to management cutting too many corners. If you can get this place at a decent discount it might be worth it to you. Room 1316.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.