Jamaica

Riu Palace Tropical Bay


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All Inclusive    

2018 Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options.

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style dcor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12.

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included! There are also three pools, a swim-up bar, and a brand new childrens area!

la carte dining options include Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches, as well as a patisserie and ice cream parlor are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
Located next to the RIU Negril.
Address: BLOODY BAY BEACH
NEGRIL


JM
Local Phone: 876-957-5900
Fax: 1-876-957-5727
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There is a beautiful freshwater pool area with complimentary lounge chairs, towels, cabins and sun umbrellas, swim-up bar and a children's pool. Guests at the Riu Tropical Bay have exchange privileges with Riu Negril.
Golf: NEARBY
Negril Hills Golf Course- 20% OFF green fees.
This 18-hole, par-72 course measuring 6,333 yds has gently undulating fairways, elevated tees and greens, picturesque water hazards and lush vegetation. A tennis court, restaurant, pro-shop and club house are all on the property.
Holes: 18
Green Fees: Varies
Cart Fee: Varies
Club Rental Fees: VARIES
Caddy: Varies
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, beach games.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Victorian style of architecture combining old-world charm with deluxe modern amenities. The resort consists of main building and three-story bungalows, with 416 air-conditioned rooms, new annex building with 36 rooms, 4 fully adapted reduced mobility room This All-Inclusive beachfront resort offers unlimited premium brand alcoholic beverages, six bars, five restaurants, theme n ights, night tennis, 24 hours lounge, event room, a kids club, capuchino patiserie and ice-cream parlor. Beach: This hotel is situated directly on a long, beautiful stretch of white sand beach in Bloody Bay, complete with comfortable loungers for soaking up the warm Caribbean sun. Jerk grill on beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 452
Year Opened: 2001 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Student/Spring Break groups or individuals, regardless of age are not allowed at hotel. Hotel reserves right to use reasonable means to identify suspected student/spring break groups. Disruptive guests may be removed from the property at their own expense
ROOM TYPES
JR SUITE OCEANVIEW CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEANVIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and separate shower. Balcony or terrace with ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with ocean front. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANVIEW
Living room area with sofa or sofabed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with ocean view. Free wifi service.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JR SUITE OCEANFRONT CONNECTING
These connecting junior suites are two accommodations, being sold as one unit. For the room description, please review the Junior Suite Oceanfront description.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE GARDENVIEW
Living room area with sofa or sofa-bed, direct dial phone, liquor dispenser, electronic in-room safe (laptop size 15"). Bathroom equipped with double-sink, vanity mirror and amenities kit. Balcony or terrace with garden view. Free wifi service.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Tropical Bay features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 5 Restaurants at Riu Palace Tropical Bay:
Rimini - Serves lunch and snacks during the day and for dinner a buffet restaurant.
Hakuchi - A la carte restaurant serving Japanese cuisine. Open for dinner.
Bloody Bay - Serves lunch during th day and a Grill Steakhouse for dinner.
Negril - Buffet sytle with show cooking, serving International and local specialties.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime Entertainment Program, Table Tennis, Pool Games, Volleyball, Beach Games, one free introductory scuba lesson in the pool. Exchange privileges with Riu Negril.
Nightly Activities & Entertainment:
Shows, Riu Evening Program and live music (several times a week).
CHILDREN'S PROGRAMS
The Children's Program is available seven days a week for kids between the ages of 4 and 12.
Applicable Ages: 4 - 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Babysitting Fee: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2077 Recommend
2077 past Apple Vacationers would recommend Riu Palace Tropical Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5697reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great place!
DAVID U.
Jun 13 2018
Great food, service, drinks, pools, beach. Hope they separate beds with the renovation. 2 double beds pushed together instead of separate makes sleeping difficult with kids inches away!
Customer Rating: 

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Website representation of Hotel
LAURIE M.
Jun 13 2018
The hotel was very dated and the picture on the website was not a good representation of the hotel.
Customer Rating: 

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Second Stay Better than the First
JOHN B.
Apr 09 2018
When we asked our children where they would like to go over spring break they both said they would like to go back to the Riu Tropical Bay Palace in Negril because they liked the staff there so much. When we arrived were were very happy to see that all of our favorites were still at the resort, and even better yet, they remembered us. Everyone went above and beyond to treat us like family and make us as comfortable as possible. My youngest is autistic and the resort staff saw to it to make sure that he was having fun and well looked after. Our 17 year old daughter had fun as well, taking in water sports, watching entertainment, and even participating in karaoke. On our final night there we were surprised to find a table reserved for us and adorned with flowers. After dinner, our waiter presented us each with Jamaican flags. We don't take a lot of family vacations and like to spend our money wisely. We feel that this trip was well worth it! We made many priceless memories! If things work out, we'll be returning around Christmas time.
Customer Rating: 

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Riu Palace Jamacia
KEITH S.
Apr 06 2018
The facility appearance was very dated. The actual sleeping rooms were fabulous, housekeeping for the room was outstanding. Check-in service was terrific. Service on the beach was lacking. There was plates and cups spread around the beach with food left overs causing numerous birds to be present and walking/flying amongst the guests. The food was delicious, better than expected. Rooms on the bck of the complex are very noisey due to the highway nearby. The TV in our room did not work and needed a new wall cable installed. There were stray cats walking around the outdoor dining area every night.
Customer Rating: 

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Going back!!
STEVEN B.
Mar 16 2018
My husband and spent ten days in February at the Riu Tropical Bay Palace. It was exactly what we were looking for. When we first arrived I was a bit nervous that the swimming pool was too small but I soon realized that it was even needed because the bay was so calm and clear, much better than the pool. We have been to several all inclusive resorts over the past twenty years and we both agreed that the food was the better than most all inclusive resorts. Although, the resort is a little older we felt the entire resort was clean and well kept. The staff was amazing and a great attribute to the resort. We are already planning a return visit.
Customer Rating: 

TEST
Excellent Resort! Riu Palace, Bloody Bay, Jamaica
MAURICE D.
Feb 28 2018
Let me begin by stating this was our second stay at this resort. The reception/check-in was quick. We did not like our room as it was near the road. The next day we requested to be moved if there was a room available. They pleasantly agreed and moved us with no problem. All the staff are friendly, speak English and very helpful. The food is delicious whether you eat at the buffet or any of the restaurants. We appreciated that we did not need to make a reservation any longer. One just has to be in line by 6:00ish to be seated for the 6:30 serving. We sincerely enjoyed each of our meals. The beach is absolutely amazing - just can't get any better in our opinion. The sand is nice, the water is clear and beautiful. There were ample activities if you wanted to join in and fun to watch if not so included. We had breakfast one morning and talked with a couple in which this was their 18th time to the resort. It does not disappoint!!!
Customer Rating: 

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Riu Palace Tropical Bay
LUDD F.
Feb 21 2018
After traveling to all inclusive resorts for 24 years, we find this hotel is not rated correctly. It's rated a 6 Golden Apple but it's really more of a 5 Red. While the beach is excellent and food is very good, it is definitely lacking in service, mainly the attitude of the staff. The majority of the staff were either not friendly or indifferent. It advertises top shelf liquor but few were to be found. We could not get a mixed drink with dinner, only beer or wine. When we asked, we were told we could "get it yourself". We've never found this at any other all inclusive resorts, even 4 apple! There was only ONE bathroom for the entire beach and pool area. With 800+ people this was totally unacceptable. We feel most people used the pool and ocean for their bathroom facilities. No wonder the pool was always dirty and cloudy! For these reasons, we feel it should be rated a 5 red apple at best.
Customer Rating: 

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Jamaica 2018
RANDY C.
Jan 24 2018
Great location in Bloody Bay, nice white sand beach, good food and service, needs better liquor selection and entertainment. Small property but very friendly.
Customer Rating: 

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Definitely not a 5 golden apple
MARK N.
Jan 24 2018
This resort is beat!! It is closing for a refurbishment in 2018 but we chose this hotel based on the Apple rating and it is far from 5 golden apples! It should absolutely not be rated that. Other guests felt the same about the condition of the complex. Felt deceived by Apple and will definitely check other travel companie ratings of a resort before booking in future. A shame I love the Negril area but the only official bar area was at the lobby. There was a small bar open in the evenings and the pool bar during the day. We had to go to the other Riu Resort to watch the football playoff games as no televisions other than in your room. Riu needs to step up their games and Apple Vacations needs to give true ratings.
Customer Rating: 

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CHRISTINE I.
Nov 28 2017
The staff was great and the hotel was one of the better ones in Negril. I was disappointed that I paid for an oceanview and when I asked for a second or third flor rom, I was given a partial view overlooking the dining area.
Customer Rating: 

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Kitchen staff
BRENDA G.
Oct 24 2017
When were staying there, the GM's were there looking things over I guess. I am a server in the US and I know how we handle situations there. I happened upon on of the big shot chefs, assuming the GM chef as he was not from Jamaica, talking down to the chef working behind the pasta bar right in front of the guests. I didn't feel that this was appropriate behavoir at all. That could have been handled out of the sight of the guests and in a different place. Really made me angry.
Customer Rating: 

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TripAdvisor Traveller Reviews
Fire and RIU did nothing, beach sellers ruin the beach experience.
Talie T, Bristol, United Kingdom
Thu Jun 14 12:53:21 EDT 2018
Fire on resort. RIU did not advise guests of any measures being taken. Many guests suffered from breathing problems. Emailed RIU on my return and their response was “ yr contract is with yr tour operator”. Complete lack of care. The staff were great mostly. In particular Marlene, Flex etc lovely warm characters. However, I found that Sweetie had a horrible attitude, very demeaning to guests!! The beach was not pleasant despite being beautiful, due to persistent harassment, begging. The only escape was into the sea, but then yr belongings are at their mercy. The food was okay, the traditional dishes were more bones than meat. The jerk hut served roast chicken. This definitely wasn’t authentic Jerk. Named drinks mostly except for brandy. Toilets don’t flush and ended up moving rooms. Mosquito’s are rife and was bitten despite every precaution. The maids leave the doors open as they clean and invite them in to feast. Catamaran trip was good from the beach. Although as one lady was conned out of $400 by trusting a uniformed worker of there’s who took her on a ‘private trip’. Entertainment was good when it was Dancehall and true Jamaican vibes. The poor reps that have to do the Jamaican ‘Grease’ production though! Please keep it Jamaican entertainment. Fresh was friendly as was Mr Right and Megatron. Being a single lady, I did get hit on by male cleaners asking for my number. Whilst it’s flattering it’s a bit intimidating. Overall the staff do their best to keep it interesting. Flex was my favourite, such a talented and genuine guy!

Fabulous place
mutchalibali, Witham, United Kingdom
Thu Jun 14 12:15:50 EDT 2018
We absolutely adore this part of the island and this hotel is just amazing. The people, the food, the entertainment, the views, the beach, we will be returning again next year. The refurbishment will just add to its grandness, a special mention to Damien, he really made our stay special.

Another Relaxing Family Vacation
StacyG4331, Midlothian, Texas
Thu Jun 14 09:12:26 EDT 2018
We've stayed at a number of RIU resorts in Mexico, so wanted to try this one since we decided to go to Jamaica. The RIU resorts always have the best foods for an all-inclusive and this one did not disappoint as well. Drinks were top shelf, but inconsistent by the bartenders. The nightly shows were great and was refreshing to see some new ones vs what we always saw in Mexico. The Jerk Chicken Shack was closed the first 2 days and no reason was given. Negril is a good 3 hour travel to visit Dunn's River Falls and a good hour and a half from the airport. Resort was really ran down versus what we expect in a RIU. I know they are shutting down in the Fall for renovations, but maybe should have done earlier. There's also some jackhammer work going on in our complex during the day, so couldn't take a short nap in the room. We rarely spend any time in the room anyways, but this was a bit if a nuisance. The activities were a little more unorganized versus what we experienced in Mexico as well. Which is no problem for us, we just went and did them ourselves. We also had continuous issues with a room entry card and had to continue to re-set. Overall, not a bad experience, just not one of the best we've got from RIU.

First time to jamaica
Shannah M,
Thu Jun 14 08:49:13 EDT 2018
We stayed in the Rio palace and we had a wonderful time. The beach is amazing with clear blue water and very calm. There are a lot of vendors on the beach pretty harmless and always respectful but everyone here is selling weed it's abundant but if you say no thanks they leave you alone. It really is the hotel staff that are truly amazing so friendly and going above and beyond to make your vacation special. A special thanks to our breakfast waiter and waitress Mario and Nadine truly awesome people every morning was greeted with our coffee and mimosas on the table with an array of flowers that decorated our table these 2 made my day so friendly and fun. Also the waitress at the lounge Julian was so awesome. All the staff here go above and beyond to make your stay here memorable. The rooms are pretty good always immaculately clean. Food was pretty good probably the best I've had at an all inclusive. The entertainment crew were pretty good keeping everyone entertained. The only down fall was the excursions they sell on the beach please don't waste your money it was rushed and truly not much to see other than that fantastic time great resort I will definitely return. And again a big thanks to Mario, Nadine, julian, David and many more for making our vacation amazing

My third visit
onedonman, Bowmanville, Canada
Wed Jun 13 08:03:42 EDT 2018
The Riu Palace Bloody Bay is a nice hotel but I enjoyed my previous two trips a lot better, mainly because there were less hustlers on the beach and those that were hustling were limited to the public section of the beach. This time around I made a concerted effort to stay away from the immediate beach front but there were some hustlers who felt they had a right to venture a bid further up on to the private part of the beach, singing for money or selling trinkets, beads and other questionable STUFF. Security turned a blind eye in most cases.. definitely not cool as most of us were just trying to get some sun and sand and enjoy a hassle free vacation. The other down side was the food. Maybe the hotel changed the chef and some of the cooks as the food was unusually bland. On the positive side the jerk pit prepared some good jerk chicken and sausages and the staff for the most part were helpful and tried their best to make us feel at home. I understand that the Riu Palace is slated to close in August for some well needed renovations but I believe my next stay in JA will be at another hotel.



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