Cancun

Riu Palace Peninsula


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All Inclusive    

Trip Advisor 'Travellers' Choice Award,' 2014

Exceptional Values!
Honeymoon:

Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.

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The 24-hour all-inclusive Riu Palace Peninsula is located at the heart of Cancun. The resort is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.

Enjoy a day of relaxing by taking care of your body in the Renova Spa. There are a variety of treatments to choose from to relax the mind, body and soul. The gym, steam bath, and Jacuzzi are free of charge. Get your heart pumping with daily activities including volleyball, RiuLand Mini-Club, and watersports, including windsurfing, kayaking, and snorkeling.

Whatever your taste buds desire, you are sure to be satisfied with a huge variety of cuisine, from local to international recipes. Buffets and on-the-spot cooking stations are available nightly and feature a theme buffet three times a week. A la carte options include Japanese, Fusion, Italian, Mexican, and a Grill and steakhouse. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy a buffet breakfast every day with fresh, tropical juice.

Live shows, music, and other entertainment keep adults entertained all day and night. Non-stop fun awaits at the other three RIU Hotels in Cancun! Guests staying at Riu Palace Peninsula have exchange privileges at Riu Caribe, Riu Cancun, and Riu Palace Las Americas (dinner dining excluded).

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is 2.8 miles (5 kms) to town and 13 miles (21 kms) to Cancun International Airport (CUN).
Address:
Cancun
QR

MX
Local Phone: 011-52-998-848-8
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
One with swim-up bar
Golf: NEARBY
Iberostar Cancun Golf Club-located right in the heart of the hotel zone.
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The property is situated on a dazzling stretch of white sand beach and framed by trop ical vegetation and crystal clear turquoise water. Totel offers sauna, Jacuzzi® and swimming pools, where sunbathing with a cocktail is a must. The All Inclusive system invites you to taste a huge variety of dishes. Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 562
Year Opened: 2012 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
At least one person 21 years or older is required in every room during from February to May and 18 years or older during the remainder of the year.
ROOM TYPES
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE SUPERIOR OCEAN VW
King or 2 doubles, Living room area with sofa, Mini-bar, Liquor dispensor, Satellite flat-screen TV, Radio alarm clock, Room safe, Hydro-massage bathtub Shower cabin, Balcony or terrace with ocean-view. Located on top floors.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
SUITE OCEAN JACUZZI
King bed, Living room area with sofa, Mini-bar, Liquor dispensor, Satellite flat-screen TV, Radio alarm clock, Room safe, Hydro-massage bathtub, Shower cabin, Balcony or terrace with private jacuzzi.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JRS SUPERIOR OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Superior Ocean View description.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
SUITE JACUZZI VIL SEC
Located in adults only, Villas section of the resort, this guestroom includes one king bed and a Jacuzzi on the balcony or terrace. Room also features a sitting area, a full bathroom with tub and shower, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR STE OCN JACUZZI VIL SEC
Located in the adults only, Villas section of the resort, this guestroom includes one king bed and a Jacuzzi on the balcony or terrace with beautiful ocean views. Room also features a full bathroom with a shower and tub, a sitting area, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE JACUZZI VIL SEC
Located in the adults only, Villas section of the resort, this guestroom includes one king bed and a Jacuzzi on the balcony or terrace. Room also features a full bathroom with a shower and tub, a separate sitting area, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
SUITE OCEAN JACUZZI
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Living room area with sofa, Mini-bar, Liquor dispensor, Satellite flat-screen TV, Radio alarm clock, Room safe, Hydro-massage bathtub, Shower cabin, Balcony or terrace with ocean-view.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE
King or 2 doubles, Living room area with sofa, Mini-bar, Liquor dispensor, Satellite flat-screen TV, Radio alarm clock, Room safe, Hydro-massage bathtub, Shower cabin, Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
Room Service (restrictions may apply)
DINING
Riu Palace Peninsula features 1 meal plan options:
All Meals, Drinks & Tips
There are 13 Restaurants at Riu Palace Peninsula:
Cabanga Lobby Bar -
Krystal Restaurant - Serving Fusion cuisine. Open daily for dinner only. Dress code is formal.
Kabuki Restaurant - Serving Japanese cuisine. Open daily for dinner only. Dress code is formal.
Sports Bar - Open 24 hours
Isla Mujeres Restaurant - Grill and Steakhouse. Open daily for dinner only. Dress code is formal.
Venecia Restaurant - Serving Italian cuisine. Open daily for dinner only. Dress code is formal.
Capuchino Patisserie And Ice C - In the Lobby
Tamales Restaurant - Serving Mexican cuisine. Open daily for dinner only. Dress code is formal.
Trinidad Poolbar With Swim-up -
Las Olas Restaurant - Serving buffet, on the spot cooking stations and special evenings 3 times a week withtheme buffet. Open daily for dinner. Dress code is formal. No reservations are requir
Tobago Beach Bar -
Plaza Bar -
La Latina Lounge Bar - With terrace
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beach Volleyball, Kayaking, Scuba Dive Center, Tennis (Riu Caribe).
Nightly Activities & Entertainment:
Live Music, Variety Shows, Riu Theme Shows, Disco (Riu Cancun).
CHILDREN'S PROGRAMS
Daytime entertainment program for children at RiuLand (daily)
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary.

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1368 Recommend
1368 past Apple Vacationers would recommend Riu Palace Peninsula to their friends and family
TripAdvisor Web Reviews
Based on 5114reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful Destination Spot!
IrishEyesofBlue, Atlanta, Georgia
Thu Aug 17 07:40:28 EDT 2017
My boyfriend and I traveled to Cancun and stayed at the beautiful Hotel Riu Palace! The staff, the food, the cleanliness was remarkable. The overall experience at the hotel was a wonderful one, and we would definitely stay there again. There are a couple of minor watch outs/suggestions that would improve the overall experience. -In the rooms, all of the items, the bedding, couch, even our clothing and luggage, was always damp. I am not sure if this is because of the humidity or what, but laying down to sleep on bedding that feels wet is not very pleasant. Not sure if this is something that can be corrected, but it got to be pretty annoying after a while. In addition, once we got home our luggage and clothes had a damp, musty smell that took a lot of laundering and Febreze to make go anyway. Just an FYI - There is a small 24 hour snack area just off the lobby and although it has free water, which was wonderful, the snacks are certainly not healthy at all. It would be nice to have access to fruit and other healthier options around the clock than just chips, hot dogs, chili, etc. We definitely plan on visiting Cancun again in the future and were overall very happy with the experience!

FABULOUS HOLIDAY
loveholidays763, South Wales, United Kingdom
Thu Aug 17 05:10:55 EDT 2017
On arrival we were upgraded to a superior view on the 14th floor for free because it was my birthday the view was amazing. the hotel is 5 star throughout.The cleaners are working all day long The buffet restaurant was fabulous so much choice we also tried the Italian and the Steakhouse which we enjoyed a lot. We have no negative comments at all.

Overall a very nice hotel!
Kathleen M, Overland Park, Kansas
Tue Aug 15 12:31:03 EDT 2017
We travelled as a family of four with two children, ages 5 and 11, for a one week stay at the Riu Palace Peninsula. We enjoyed our stay and would recommend the hotel to other families. We travel as a family to Mexico once per year. We always stay in all inclusive and have never stay in the same place twice. My opinions are typically based on comparisons between all resorts we have stayed in. We contacted the concierge prior to our stay and asked for a Riuland and RiuFun daily schedules. This worked out great seeing that nothing is given to you at the resort to help plan your days. We were able to plan our adult time based on Riuland activities that the kids were interested in. The rooms can be small for a family of four. We were very happy that we were able to upgrade to a jacuzzi suite...it made the trip! We stayed for one night in a regular room and felt on top of each other. The jacuzzi suite gave us plenty of space and the balcony was to die for. We spent many evenings and nights on it while the kids slept! I wish the Riu would market these rooms to families! If they put sofabeds in the jacuzzi suites...they would be perfect!!! There was also more privacy in this room for changing clothing. Hands down the best restaurant was Isla Mujeres. We would often see Salvadore there in the morning and at night. He is amazing! If you are lucky enough to find his oceanfront room for breakfast...you will go there every morning! He also helped throughout the day and night in that restaurant. Ask for the surf and turf...not on the menu... but readily available. The buffet was okay...kind of disappointing after reading how great it was. The lobster during the Gala night on Thursday was extremely salty...Isla Mujeres was much better. Service was often the worst in the buffet, sadly. Italian is open with the same menu for lunch that it has for dinner. Definitely worth trying. The appetizer bar was very good and a meal in itself. Was disappointed in the Japanese. Took forever, multiple people left because it took so long, and the food was not that great. We were not able to eat at the fusion restaurant as my husband refuses to wear long pants while at the beach on vacation. Pools and Beach were gorgeous and well maintained. The beach area on the rocky side was our favorite...plenty of beach area to get in and enjoy the warm water! Never had a problem getting a shady seat which is a problem at so many other resorts!!!!! We did not notice the pool bar being smelly or discolored by the end of the day 😉 The entertainment team was amazing! My five year old fell in love with Itzel! He had to find her before we left to give her one last hug. It was so nice to see the team interact with all people in a fun way. They treated my children like gold and were fun with all us adults too! The foam party was a blast...but the water balloons were scary for my little guy...we had to party in the calmer side of the foam party after getting hit a couple times. The beach party was also fun...until it started to pour down rain! But, as soon as the rain stopped the music started up again and people had a great time. Speaking of rain...one day was a rain day and I was very impressed with how the hotel handled everyone being stuck inside. They brought out casino tables, had activities in the theatre and had games all over the lobby. The entertainment team kept the fun going! We were very impressed with the hotel. Our room helped our overall impression of the resort...well worth the minimal upgrade cost. Wish we could have reserved it from the beginning! The staff is very nice and do their best to help with whatever you need. We were probably the most unimpressed with the food...but in reality...we were always able to find something to eat that we liked and really met some nice people who helped take care of us at the restaurants. Well done RPP!

You will not be disappointed!
hazelmc36, Nuneaton, United Kingdom
Tue Aug 15 08:58:29 EDT 2017
Travelling as a family group of six, all adults, we have just returned from staying three weeks. We all loved it. It surpassed expectations. The choice of food is vast, even the fussy eaters will find something to eat everyday. The rooms are well equipped and kept very clean - we had two junior suites on the 9th Floor. The hotel is a modern and impressive building and is kept immaculately clean due to the amazing team of cleaners who are constantly on top of things. All the bar staff and waiters were very attentive and we were very well looked after, whether you tipped or not. We loved the 24 hours Sports Bar (despite the smell of food on entering). We enjoyed the nightly entertainment, especially Michael Jackson and the Elegance show, and we particularly enjoyed the shows run by the Riu Animation Team. They made the holiday perfect for us. They work extremely hard all day to make sure everyone has a great time and are a vital part of the fun factor. They are very well led by Linda who is a marvel! A big shout out to party boy Miguel - go on the party bus to the clubs, you won't regret it, and he'll look after you superbly! Thank you to all the Team - Alex, Alexis, Angel, April, Itsy, Jackie, Danny, crazy Raul, sorry if I've missed somebody off, they are all brill). We left feeling very spoilt and will definitely be returning. Absolutely loved it.

Good hotel on a beautiful beach
Fanauchocolat,
Mon Aug 14 21:51:29 EDT 2017
Stayed here as part of a wedding party and really enjoyed it. This was the first all inclusive I've done and it was a good experience all round. The only slight negative was the mexican food was average - of all the things! Other than that the food, pools and beach were excellent and would recommend.



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