Puerto Vallarta/Riviera Nayarit

Riu Palace Pacifico


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)

A 24-hour all-inclusive paradise! The Riu Palace Pacifico is located on Flamingos Beach, only a two-minute drive from Riu Vallarta and Riu Jalisco, and only nine miles away from downtown Puerto Vallarta. Magnificent architecture and elegant furnishings combined with unparalleled service offer guests the highest level of distinction. This luxurious and elegant resort is the ideal place for vacationers seeking total relaxation in a sumptuous environment and in the comfort of RIU's Premium brand.

Surrounded by beautiful Banderas Bay and protected by the stunning Sierra Madre Mountains, Riu Palace Pacifico is a nature lover's dream. The serene beach is a stunning backdrop from the infinity pool. Poolside beverage service is available, so just sit, relax, and enjoy the view! Non-motorized watersports include windsurfing, sailing, and kayaking.

The five restaurants serve up sumptuous cuisine, including Fusion, Japanese, Mexican, Grill Steakhouse, and International meals. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy unlimited domestic and select imported drinks at the five bars, including a swim-up bar. Also, each junior suite is equipped with a mini-bar and liquor dispenser.

Nighttime entertainment is close by - take a short stroll to Riu Vallarta or Riu Jalisco and dance the night away at the disco. Entrance and drinks are included! Or, sit down, relax, and enjoy a live show. Entertainment is nightly at the resort, for those not wanting to leave the hotel grounds. RiuLand Mini-Club is non-stop fun for kids ages 4-12!

Find more information about Riu Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
Address: CONDOMINIOS FLAMINGOS NAYARTA
BAHIA DE BANDERAS
NAY

MX
Local Phone: +52-322-226-6624
Fax: 011-52-322-226-6627
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Infinity swimming pool with adjoining jacuzzi and swim-up bar. Children's swimming pool.
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This properties feature 24 hour All-Inclusive five restaurants, five bars, room service, spa. Exchange privileges with Riu Vallarta and Riu Jalisco. Beach:
Total Rooms: 445
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. No student groups are accepted unless at least one person in each room is 21 years or older.
ROOM TYPES
2BD SUITE PARTIAL OCNVW
One bedroom with king bed, second bedroom with two double beds. Split-level living room area with sofa. Bathrooms equipped with a hydro-massage tub and extra shower cabin. Balcony or terrace features a partial ocean view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE OCEAN VIEW CONNECTING
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Ocean View.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE RUN OF HOUSE CONNECT
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Run of House.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCNVW
Split-level sitting area and sofa. Balcony or terrace with partial ocean view. Two double beds or one king bed. Bathrooms equipped with hydro-massage tub. Liquor dispenser.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
OCEAN VIEW SUITE W/ JACUZZI
Suite with one king bed. Complimentary minibar and liquor dispenser. Large balcony or terrace with private Jacuzzi and an ocean view. Split-level sitting area and sofa.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE PARTIAL OCNVW CONNECT
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Partial Oceanview.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
Other Amenities -
Kitchen
JR SUITE PARTIAL OCEAN CHARTER
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
Junior suites have split-level sitting area and sofa, and a balcony or terrace with ocean view. One king-sized bed or two double beds. Bathrooms equipped with a hydro massage tub.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE RUN OF HOUSE
Junior suites have split-level sitting area and sofa. Two double beds or one king bed. Balcony or terrace with garden view. Bathrooms are equipped with a hydro-massage tub.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Riu Palace Pacifico features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Palace Pacifico:
La Peninsula - Restaurant with terrace
La Toscana - Poolside restaurant/steakhouse
Guacamole - Mexican restaurant
Kyoto - Japanese restaurant
Krystal - Fusion restaurant
CHILDREN'S PROGRAMS
Mini-Club

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3499 Recommend
3499 past Apple Vacationers would recommend Riu Palace Pacifico to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4325reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
2nd Time here was as good as the first
MATTHEW T.
May 04 2018
We've stayed at several Rius and have found this one to rank right up there. Great service all week long! Very good food and bar service/beach service good. No complaints. Hats off to Tomas at La Peninsula in the morning for SUPERIOR service every day at breakfast! A wonderful person! If you've never stayed in this area, why not? Beautifual beaches surrounded by grren mountains. On second thought, don't go here....the less people to spoil it! This year we were treated to whale watching one ofternoon from the beach. i recommend a mmorning kayak ride too. A great new perspective. We'll be back for sure!
Customer Rating: 

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Disregard the bad reviews!
TRACIE F.
Apr 23 2018
We stayed at the Riu Palace Pacifico four nights and have nothing but the highest praise for the staff, food and the facility. Everyone was pleasant and went out of their way to ensure we enjoyed our stay. Thank you also to Apple Vacations for guiding us through this our first adventure to Mexico.
Customer Rating: 

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Riu - Great hotel and pool but food could be more diverse
SANDEEP S.
Apr 08 2018
Food was predominantly Mexican (obviously) but it could be more diverse. We didn't have much Asian/Carribean options. Entertainment was fair at best. There could have been at least 1 night where a celebrity singer/dancer could have performed maybe? The resort lacked a discotheque/night club. Service at pool and hotel was excellent. Room service was great. Pool was a bit crowded at times. A second/third smaller pool would have helped. Also there wasn't a hot tub/sauna area in the pool. Proximity to the beach was fantastic since we could swim in the ocean and walk about 100 meters back to the pool.
Customer Rating: 

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RIU is Consistently Great!
JACLYN S.
Apr 04 2018
This marked our 8th stay at a RIU Resort. Always dependable with their food options, cleanliness and staff is so wonderful. We were very pleased again. Thank you!
Customer Rating: 

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Great vocation
ALLA M.
Apr 04 2018
Everything was at high level. The only thing that I did not like (I like to swim in ocean) were big waves, so had to swim in the pool.
Customer Rating: 

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Great vacation
TROY A.
Mar 28 2018
Everything was excellent with a suggestion.....Don't push 2 double beds together to make one. I essentially slept in different bed than wife--boo! Also some nicer pillows would be helpful. Otherwise perfect.
Customer Rating: 

TEST
Very Nice, but starting to look alittle tired as far as the hotel condition.
CHARLES M.
Mar 06 2018
Very nice rooms and the hotel staff does an outstanding job. The food was nicely presented, tasty and plentiful. The bar service was lacking in that they ran out of some high end liquors and never replaced them the whole time we were there which was a major disappointment. We have been to these hotel more then 10 times and are very pleased overall, but this trip was somewhat lacking of a 5 star hotel/resort.
Customer Rating: 

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Third times a charm!!
NANCY W.
Mar 05 2018
This is our 3rd stay at the Riu Pacifico in Puerto Vallarta. It does not disappoint. We love all the amenities mentioned in the survey along with the downtown and surrounding towns. We always feel safe here. We have acquaintances from previous stays and we book at the same or overlapping time to maximize our fun. The only surprise or disappointment was the charter choice. Frontier was a bare bones transportation. Everything above the flight was a charge. That includes luggage, carry one, snack, coffee, even water. That may be the way travel is headed. The complimentary services I guess are not that important, but the luggage or moving in around to other seats that are empty for a $50 charge, seems gouging. The plane was clean, but unable to recline in the seats as the tray table is no bigger than a checkbook. We made good time and stewardesses were pleasant, just bare bones.
Customer Rating: 

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Food Options and Pool Side Accomodataions
ROBERT R.
Feb 28 2018
Overall we are very satisfied as we had a wonderful time. The two areas that need attention are the availability of the restaurants, and the availability of seats at the pool. Two of the restaurants we tried to eat at (The Japanese Restaurant, and Cristal) have very limited seating, but do not take reservations. If you want to eat there you need to be there as soon as they open their doors to get you name on their list. Why not just take reservations that can be placed when you check in? Also, the "host" at the Cristal Restaurant has no business working in a customer service role as he was extremely rude! Concerning seats at the pool. Guests were going out at 2:00 AM to place towels on seats to reserve them for later that day! If you waited until morning to look for a seat, you were out of luck!
Customer Rating: 

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Vacation review
JAMES S.
Feb 25 2018
This was our 10th trip to P.V./R.N....8 via Apple 8 Riu 1 Iberostar 1Barcelo...Riu has our location preference....but Iberostar & Barcelona are by far both better all inclusive so...hate Frontier airlines...too many gimick extra fees ie seats bags and no free drinks...any other airlines is better....bring back the Alaska charters...Riu palace is a pretty facility but borderline food and drinks...pool deck trashy...saw the same trash not picked up days in a row...ceiling fans in the hotel lobby and dining areas were always off...we make this trip annually...are looking at other hotel options for next year...must say the waters/waitresses are always pleasant and charming. Apple should review airline options for future charters...do not appreciate all Frontiers added costs
Customer Rating: 

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rooms
MARY H.
Feb 10 2018
after staying there several times,we always get rooms by the construction side.One would think being a repeat customer and a riu member they could do a little better.Maybe if we complained a little???This time they blamed apple because they did not put repeat customer on the reservation.
Customer Rating: 

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TripAdvisor Traveller Reviews
Wonderful Holiday
jmanning0518, Luton, United Kingdom
Wed May 23 10:37:22 EDT 2018
We have just returned from an amazing 14s day holiday at The Riu Palace Pacifico at Nuevo Vallarta. We only went to this hotel because of a family wedding otherwise I dont think we would have gone there as we normally use our timeshare for holidays. We arrived on the 4th May and the following day was my birthday, my husband managed to arrange with the staff to have a surprised party for me with families and guests from the wedding party and what a beautiful party it was. The staff were amazing in helping my husband they even managed to help him to get a cake. I would like to say a big thank you to the management team and their staff, everyone was so friendly and helpful. We will probably visit this hotel again.

Don’t do it
Mike H,
Wed May 23 07:15:39 EDT 2018
We were booked here through a friend for a wedding. We were pretty excited being we’ve been to a couple different resorts and have always been blown away. We noticed the pricing was way cheaper than were we’ve stayed in the past(palace resorts and secrets) but figured what the hell. We couldn’t be more disappointed. We even upgraded rooms to try to enhance our stay still sucks. You have to pay for internet in your room which I don’t mind as long as it works. The food all taste the same LIKE S*** The tv has one English speaking channel if you can make it through the fuzz. It took us 20 minutes to get to our stuff in the safe. We called the front desk they said it would be an hour before “ that guy” shows up @ 11. There was talk about a sports bar where you can get food 24hrs a day. You would have to be s*^+ face drunk to attempt to eat what was in that fridge. I never thought you could make bad cheese dip. WRONG that attempt makes ballpark cheese 5 ⭐️. The bartenders are nice but the quality of everything else sucks. I wanted to feel like I was on vacation instead I feel like I’m being held hostage. I guess this will be the first vacation I come back from and actually loose weight. There’s a reason this place is so cheap DONT DO IT

Amazing Holiday 2018
Glen J, Liverpool, United Kingdom
Tue May 22 07:50:42 EDT 2018
We have just returned home after 2 fantastic weeks, This was our third visit to the hotel in 2 years, For us to travel 5500 miles for a beach holiday would suggest that the hotel is well worth visiting, The staff are amazing several of whom remembered us from our last visit and treated us like royalty, The overall hotel is very grand and kept immaculate, The rooms are very spacious and comfortable and cleaned to a high standard daily, We ate most nights in the La Peninsula Buffet and were never disappointed with the choice and quality of the food, At all the bars the drinks were branded and again good quality,the service from the bar staff and waitresses is second to none We have booked already to return in 2019 for two weeks and cant wait I have previously submitted two reviews for the hotel and cant fault anything about it, Book you holiday here I promise you wont be disappointed

THE BEST FAMILY VACAY
blondejen, Surrey, Canada
Sat May 19 12:56:19 EDT 2018
We have just returned from The Riu Palace Pacifico, we were there for 10 amazing days. This was a family vacation, 10 of us went , 5 adults , 5 kids ages 11 to 13 yrs. we arrived at the resort and were greeted by amazing staff, who had drinks waIting for all of us. Our check in smooth and they did everything to accommodate any changes we asked for. Our rooms were clean, and very comfortable, no issues what so ever! I will start by saying ALL of the staff were bar none, the pool servers were top notch, especially Flor, alwAys going out of her way to please our huge gang. Thenswim up pool bar was so fun, and entertaining, and they were wonderful with the kids and made them special drinks, which was a hit! The people at the buffet were again, wonderful, sservice was fantastic. My Granddaughter was turning 13 , so I had the hotel order a special cake for her, only to come down to dinner to find they had set a beautiful very special BIRTHDAY table for all of us, I almost cried, gallons, shells, sparkles on the table, it was incredible, and I hadn't even asked, they just did it. They had a Mariachi band come and singing happy bday , when they brought out the cake, with the biggest sparkler I had every seen, needless to say my Granddaughter was so happy she cried. We only ate at one al a carte, which was just ok, so I can't comment much on that. The entertainment staff were crazy fun, and made everyday at the pool something different, games, dancing, music, and the best foam party I have ever seen at any resort, All of the guests were in the pool I'm pretty sure, it was the best day! Lobby staff were always willing to please, get cabs to town, anything we needed was taken care of! Our rooms were cleaned perfectly, no matter what time we finally got up and headed out, they even cleaned the room for us one day at 5 pm, because we forgot to remove the don not disturb sign,,,lol. So all in all for a family resort this was fantastic, I would definitely return with my family. We have stayed at many resorts in different areas of Mexico, and this one was perfect for families!

Great stay
Barry C, Runcorn, United Kingdom
Fri May 18 23:37:00 EDT 2018
After a long flight it was nice to be whisked away from the airport by taxi and quick transfer to hotel. Check in was fast, efficient and friendly. Paid for an ocean view room and requested a high floor by email. Our room was on the seventh floor with fantastic views of the ocean. Had an issue with the safe, this was resolved immediately. Beach not as nice as the Caribbean but knew this in advance. Loved the little bar outside the theatre, excellent service from Noe and Roger. Lovely big pool and always plenty of loungers. This must be the cleanest hotel we have ever stayed in even the parasols where taken away and washed. Food in buffet very good and service from staff excellent. Didn't enjoy the a la cartes that we tried. Lovely big pool and great service from the waitresses around the pool, these girls work really hard. Heard moans about proximity of toilets to pool but in all honesty was only a couple of minutes walk, although some guests didn't bother getting out of the pool at all which made the pool bar on some afternoons a no go. Lost nothing and didn't hear any complaints of thefts and we regularly left belongings on loungers when we went for a swim/walk etc. Rooms nice and big and cleaned every day. Also enjoyed room service one evening, delivered quickly and still nice and hot. Overall a great stay but 11 hours a little long for a beach holiday when there are nicer beaches a little closer to home.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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