Puerto Vallarta/Riviera Nayarit

Riu Palace Pacifico


Email | Share |
All Inclusive    

2019 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

A 24-hour all-inclusive paradise! The Riu Palace Pacifico is located on Flamingos Beach, only a two-minute drive from Riu Vallarta and Riu Jalisco, and only nine miles away from downtown Puerto Vallarta. Magnificent architecture and elegant furnishings combined with unparalleled service offer guests the highest level of distinction. This luxurious and elegant resort is the ideal place for vacationers seeking total relaxation in a sumptuous environment and in the comfort of RIU's Premium brand.

Surrounded by beautiful Banderas Bay and protected by the stunning Sierra Madre Mountains, Riu Palace Pacifico is a nature lover's dream. The serene beach is a stunning backdrop from the infinity pool. Poolside beverage service is available, so just sit, relax, and enjoy the view! Non-motorized watersports include windsurfing, sailing, and kayaking.

The five restaurants serve up sumptuous cuisine, including Fusion, Japanese, Mexican, Grill Steakhouse, and International meals. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy unlimited domestic and select imported drinks at the five bars, including a swim-up bar. Also, each junior suite is equipped with a mini-bar and liquor dispenser.

Nighttime entertainment is close by - take a short stroll to Riu Vallarta or Riu Jalisco and dance the night away at the disco. Entrance and drinks are included! Or, sit down, relax, and enjoy a live show. Entertainment is nightly at the resort, for those not wanting to leave the hotel grounds. RiuLand Mini-Club is non-stop fun for kids ages 4-12!

Find more information about Riu Hotels & Resorts.

Learn more about Riviera Nayarit.
HOTEL LOCATION
Address: CONDOMINIOS FLAMINGOS NAYARTA
BAHIA DE BANDERAS
NAY

MX
Local Phone: +52-322-226-6624
Fax: 011-52-322-226-6627
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Infinity swimming pool with adjoining jacuzzi and swim-up bar. Children's swimming pool.
Water Sports on Site
Scuba: Additional Charge
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This properties feature 24 hour All-Inclusive five restaurants, five bars, room service, spa. Exchange privileges with Riu Vallarta and Riu Jalisco. Beach:
Total Rooms: 445
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. No student groups are accepted unless at least one person in each room is 21 years or older.
ROOM TYPES
JR SUITE PARTIAL OCNVW CONNECT
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Partial Oceanview.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
Other Amenities -
Kitchen
JR SUITE PARTIAL OCEAN CHARTER
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
Junior suites have split-level sitting area and sofa, and a balcony or terrace with ocean view. One king-sized bed or two double beds. Bathrooms equipped with a hydro massage tub.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE RUN OF HOUSE
Junior suites have split-level sitting area and sofa. Two double beds or one king bed. Balcony or terrace with garden view. Bathrooms are equipped with a hydro-massage tub.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
2BD SUITE PARTIAL OCNVW
One bedroom with king bed, second bedroom with two double beds. Split-level living room area with sofa. Bathrooms equipped with a hydro-massage tub and extra shower cabin. Balcony or terrace features a partial ocean view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE OCEAN VIEW CONNECTING
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Ocean View.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JR SUITE RUN OF HOUSE CONNECT
Connecting rooms are two rooms being sold as one unit. Please review the description for the Junior Suite Run of House.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JUNIOR SUITE PARTIAL OCNVW
Split-level sitting area and sofa. Balcony or terrace with partial ocean view. Two double beds or one king bed. Bathrooms equipped with hydro-massage tub. Liquor dispenser.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
OCEAN VIEW SUITE W/ JACUZZI
Suite with one king bed. Complimentary minibar and liquor dispenser. Large balcony or terrace with private Jacuzzi and an ocean view. Split-level sitting area and sofa.
Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Riu Palace Pacifico features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Palace Pacifico:
Guacamole - Mexican restaurant
Kyoto - Japanese restaurant
Krystal - Fusion restaurant
La Peninsula - Restaurant with terrace
La Toscana - Poolside restaurant/steakhouse
CHILDREN'S PROGRAMS
Mini-Club

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3499 Recommend
3499 past Apple Vacationers would recommend Riu Palace Pacifico to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4648reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Riu Palace Paradisio in Puerto Villarta
JUDITH D.
Dec 17 2018
The hotel did not have rest rooms in the lobby. There was only one rest room for all the restaurants and the pool area and lobby. They were not close by and need stairs or a ramp to access.
Customer Rating: 

TEST
Jim Baldwin
JAMES B.
Dec 10 2018
Outstanding job by Apple Vacations. Everything was very smooth. No issues at all. The Apple rep at the resort was also very friendly. We were met at the airport, and had a private transport to the resort. Apple did a fantastic job of making this trip the best ever.
Customer Rating: 

TEST
Above & beyond - again!
PYTR K.
Dec 06 2018
We have stayed there several times as well as other places in Mexico. This our favorite and will be visiting again within the next two months.
Customer Rating: 

TEST
Lovely Beach, Entertaiment Staff is awesome
MITCHELL B.
Nov 02 2018
We had a great stay at Riu Palace Pacifico. Even despite Hurricane Willa, the staff made sure we felt safe and we had fun! The entertainment staff, particularly Fernando, was very present and also had activities all the time. We enjoyed the shows every night (and we usually don't go to the shows at resorts). The food at Krystal was VERY good, we could not believe that we were eating at an all inclusive, we would have been happy with that food anywhere. The food at Kyoto was great as well, and the service in all the restaurants was excellent. The food at the buffets were a little iffy (not surprising and not the worst but definitely if you have a sensitive stomachs proceed with caution). The pool bar service was excellent, and the cocktail service at the beach and by the pool was AMAZING, refilling my drinks before I even was finished with my last one. The beach is very nice, very swimmable, no big rocks or anything. Apple did not notify the hotel it was our honeymoon so we didn't get an upgrade, but once the hotel found out they sent a bottle of champagne and strawberries which was very nice. I would recommend this hotel.
Customer Rating: 

TEST
Riu Palace Pacifico - The Good & The Bad
LUKE R.
Aug 10 2018
Our visit at the Riu had both really positive experiences combined with some frustrations. The cleanliness of the hotel, quality of the room, and most of the staff were very good. We especially appreciated the beach-side bar service of Luis and Irving at the front desk. However, the food program gives this hotel a big downgrade for us. Only a single restaurant is open for breakfast and the waits to get in were often 20 minutes. Once in, it's buffet mostly with a fresh omlet line if you want one. The food availability around the pool and beach is non-existant. You have to go back to the buffet for food. Our family aren't big buffet fans, there wasn't much for freshly prepared food until dinner. The service and quality of the food at dinner were very poor with the exception of the Japanese and Fusion restaurants. Our biggest frustration was how they managed seating. No reservations, so if you didn't time it right you'd have a 90 minute wait to be seated. Additionally, the portions were pretty small and they would only let you order 1 entrees. No surf and turf at this resort, it's surf or turf. We ended up splitting our meals up to try multiple things. The cleanliness of our room was excellent, the rooms were in great condition. The mattress was pretty worn out, but overall, the room exceeded our expectations. The bar service at the beach was excellent, Luis figured out our family's preferences after the first down and took awesome care of us the entire week. The front desk was very friendly and helpful. We had a couple of small issues we needed help on and Irving was very helpful and responsive. If the food program was better, it would dynamically change how I would rate this resort and my willingness to return. Still, I feel the value of the package through Apple was excellent
Customer Rating: 

TEST
I love Riu.
MARIA E.
Jun 21 2018
Apple Vacation is excellent!
Customer Rating: 

TEST
2nd Time here was as good as the first
MATTHEW T.
May 04 2018
We've stayed at several Rius and have found this one to rank right up there. Great service all week long! Very good food and bar service/beach service good. No complaints. Hats off to Tomas at La Peninsula in the morning for SUPERIOR service every day at breakfast! A wonderful person! If you've never stayed in this area, why not? Beautifual beaches surrounded by grren mountains. On second thought, don't go here....the less people to spoil it! This year we were treated to whale watching one ofternoon from the beach. i recommend a mmorning kayak ride too. A great new perspective. We'll be back for sure!
Customer Rating: 

TEST
Disregard the bad reviews!
TRACIE F.
Apr 23 2018
We stayed at the Riu Palace Pacifico four nights and have nothing but the highest praise for the staff, food and the facility. Everyone was pleasant and went out of their way to ensure we enjoyed our stay. Thank you also to Apple Vacations for guiding us through this our first adventure to Mexico.
Customer Rating: 

TEST
Riu - Great hotel and pool but food could be more diverse
SANDEEP S.
Apr 08 2018
Food was predominantly Mexican (obviously) but it could be more diverse. We didn't have much Asian/Carribean options. Entertainment was fair at best. There could have been at least 1 night where a celebrity singer/dancer could have performed maybe? The resort lacked a discotheque/night club. Service at pool and hotel was excellent. Room service was great. Pool was a bit crowded at times. A second/third smaller pool would have helped. Also there wasn't a hot tub/sauna area in the pool. Proximity to the beach was fantastic since we could swim in the ocean and walk about 100 meters back to the pool.
Customer Rating: 

TEST
RIU is Consistently Great!
JACLYN S.
Apr 04 2018
This marked our 8th stay at a RIU Resort. Always dependable with their food options, cleanliness and staff is so wonderful. We were very pleased again. Thank you!
Customer Rating: 

TEST
Great vocation
ALLA M.
Apr 04 2018
Everything was at high level. The only thing that I did not like (I like to swim in ocean) were big waves, so had to swim in the pool.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Beautiful Resort
OnAir35024456960, Coquitlam, Canada
Wed Jan 16 04:07:43 EST 2019
There are definitely some upgrades that need to happen but I really hope they keep some things in tact like the piano bar. The resort is beautiful, the rooms just need a little upgrading and the pillows/beds could be more comfortable. Some beds are hard as rocks and the pillows definitely need replacing. I brought my own pillows which made a huge difference but the beds are pretty hard.

One Of The Best
HelenG350, St Helens, United Kingdom
Tue Jan 15 13:40:31 EST 2019
Wow this certainly lived up to its name. It did remind me of a Palace. We hadn’t been in a Riu Palace before but would definitely go back. Alexander, the manager leads from the front and it shows. The staff are very respectful towards each other and will go the extra mile to ensure that every guest enjoys every single minute of their stay. The food is superb in the main restaurant, Peninsular, which is where we dined but there are 4 a la carte restaurants where you can also eat. We were looked after by Maria and Alicia at breakfast and by Scarleta and another lady ( sorry didn’t get her name) in the evening. Our table was also decorated on our last night which was lovely. They all knew how I liked my coffee, how much wine I liked. Brought me a finger bowl and extra napkins at lunch and dinner because they knew I’d have lingoustines on my plate. They were amazing. On reception Miroslava? Was lovely. She checked us in and was there to check us out. She dealt with any queries or requests with such professionalism and friendliness that we were always happy to see her. The Tui rep, Kate, is one of the best we have ever met. Her welcome meeting was precise and to the point and was always around for a catch-up when we went to see her. She has a great sense of humour and we loved touching base with her. One of the housekeeping staff on the 2nd floor, Yolanda, was always smiling and used to sing to herself as she worked. It was lovely to hear her each morning and although she didn’t speak a lot of English we could communicate. Her smile was contagious. She was so lovely. Alexander is a very lucky manager. His staff serve him well. For the start of 2019 we were in room 2019. The rooms are beautiful and cleaned every day to the highest standards anything you requested was brought to your room fairly quickly. The dry cleaning is a great service and a lot less than what we would pay over here. I had to have 2 dresses dry cleaned and they did a great job. Thank you all so much for helping to make our hols one of the best and thanks to Alexander for my lovely bauble. We will be back. X

Great resort!!!
inabgus, Irvine, California
Tue Jan 15 13:17:57 EST 2019
The Riu Palace resorts are an amaising hotel chain!!! I stayed at Riu Palace Cabo San Lucas and this one in Nuevo Vallarta. The staff here is super friendly, they are so quick to serve and clean. Everything is taken care on a daily basis, the cocktails and the food is great! The only downside is that you cannot make a reservation for any of the restaurants in the resorts in advance, you have to stay in line for one hour and hope to get picked. Other than that - great location, right on the beach, with an awesome sand beach and warm water, even in january! Great staff, amenities, food, cocktails, and location! Strongly recommend!

Puerto Vallarta perfect
yi75477ghfd, Saskatoon, Canada
Tue Jan 15 12:53:55 EST 2019
Spent from December 30th to January 6th. Stayed in a ocean view Suite. Room 5020. Was just as spectacular room. Walk-in closet, huge elevated bedroom and bathroom. Wrap-around deck with jacuzzi. 2 patio doors open and separate seating area. The hotel was clean and the staff was friendly. Food in our opinion was excellent. Spectacular New Year's Eve party. Beautiful beachfront location. You can walk for miles in either direction on the beach. Overall we really enjoyed our stay and would definitely return again without hesitation. Some of the guests we met had been to the hotel numerous times so that was saying a lot in itself. Don't hesitate to stay at the Riu Palace.

They've got you covered!
Jeanie G, Illinois
Tue Jan 15 11:11:57 EST 2019
We've stayed at the Riu Palace over the course of the last 20 years about 10 times. Since we keep going back, it is probably more telling of our satisfaction with the resort than anything else I could say. The staff is very courteous, the rooms are very clean. The entertainment in the dining area and bar have actually improved over the years. It really is a safe, and restful place to vacation.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe