Cancun

Riu Palace Mexico


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

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Riu Palace Mexico abounds with European flourishes such as hand painted murals, floral ceilings rimmed in gold, and a tiny Spanish chapel. Splashing fountains, statues, gazebos, and wrought iron benches rest in a romantic courtyard beneath the shade of towering palms, while sprays of bougainvillea adorn slanted sun-shelters by two magnificent pools.

La Bodega, Don Julian, El Patio, and La Traviata restaurants offer specialty a la carte dishes and spectacular buffets. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. A lavish nightclub in whimsical design hosts nightly entertainment, and a pristine white beach along the mesmerizing turquoise sea promises to delight the senses and soothe the soul.

Deluxe and spacious guestrooms (mostly split-level) were renovated in 2012. All are beautifully decorated in rich wood and granite rose tile, offering a sitting area with mini-fridge and bar.

Endless amenities include waiter service at the renovated pool area, snorkeling, windsurfing, body boarding, kayaking, and scuba lessons in the pool! Riu Palace Mexico provides the best entertainment for adults and children. RiuLand Kids' Club offers activities for the little ones.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is 1.8 miles (3 kms) from town and 35 miles (56 kms) from Cancun International Airport (CUN).
Address: CONDOMINIOS PLAYA CAR, CALLE, 33
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-4
Fax: 011-52-984-877-4210
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 4

Swim-up Bar
4 swimming pools with sun terraces, one with adjoining swim-up bar. Complimentary sunloungers, towels and parasols by pool area.
Golf: NEARBY
Cancun Hilton Golf Course Mayan Palace Golf Course Mayakoba Golf Course
Playacar`s championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
HOTEL DETAILS
The exquisite Riu Palace Mexico is a deluxe beachfront All-Inclusive featuring elegant and luxuriousdecor in the style of the aristocratic Mexican haciendas. Each room features a ceiling fan, mini-bar(re-stocked daily) and a private balcony or terrace. Mexican Street offers a vast array of shops, services & boutiques; food & beverages are available until 2 am; guests can use the bars within the Riu complex. Exchange privileges with Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and Riu Tequila. Beach: Riu Palace is ideally situated on a beautiful stretch of pristine beachfront, where crystal blue waters caress fine white sands. Enjoy a watersport, or relax beneath the warm rays of the Mexican sNightly Activities & Entertainment: ing the beachfront Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 434
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Men must wear longs pants and no t-shirts at resstaurants.
ROOM TYPES
JUNIOR SUITE
2 dbl beds, Most have balcony or terrace, Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with bath,shower and hairdryer, Living roomarea with sofa, Alarm clock, Iron and ironing board.
2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
SUPERIOR JUNIOR SUITE
2 dbl beds. Balcony or terrace. Ceiling fan. Satellite TV. Phone. Minibar. Liquor dispenser. In room safe. Bathroom with shower and hairdryer. Living room area with sofa. Alarm clock. Iron and ironing bord.
2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
SUITE
2 dbl beds, Balcony or terrace, Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with shower and hairdryer, Living room area with sofa, Alarm clock, Iron and ironing board
2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
SUITE WITH JACUZZI
2 dbl beds, balcony or terrace with Jacuzzi, ceiling fan, 21" Satellite TV, phone, minibar, liquor dispenser, in room safe, hairdryer, Living room area with sofa, alarm clock, iron and iron board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Mexico features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 10 Restaurants at Riu Palace Mexico:
El Palmeral - Beach restaurant open for lunch from 12:30pm to 3:30pm and for dinner becomes a Mexican restaurant open from from 6:45pm to 10:00pm. Dress Code: Casual elegance, gentlemen are ased to wear long pants for dinner.
Bar Cubano - Lobby Bar
Capuchino - patisserie & ice cream parlor
Krystal Fusion - Gourmet restaurant. First seating is at 6:30pm and the second one is at 8:45pm. Dress Code: Casual elegance, gentlemen are asked to wear long pants at dinner.
Miyagi - Japanese restaurant. First seating is at 6:30pm and the second seating is at 8:30pm.. Dress Code: Casual elegance, gentlemen are asked to wear long pants at dinner.
La Dolce Vita - Italian restaurant
La Bodega - Mexican restaurant with service at the table, for dinner.
Guacamole - Beach restaurant / grill and steakhouse
Los Mariachis - lounge bar with terrace
Lounge 24 - Bar, open 24 hours
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime entertainment program for adults (daily) includes fitness programs.
Nightly Activities & Entertainment:
Live music, shows or RIU evening program (daily)
CHILDREN'S PROGRAMS
Daytime entertainment program for children age 4 to 12 at RiuLand (daily)
Applicable Ages: 4 to 12

Children's Facilities
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3415 Recommend
3415 past Apple Vacationers would recommend Riu Palace Mexico to their friends and family
TripAdvisor Web Reviews
Based on 6136reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
25th wedding anniversary
tinamolloy2, stoke-on-trent
Thu Sep 20 12:38:49 EDT 2018
After a long flight we arrived at this hotel, we were greeted with a lovely refreshing drink and a row of smiling faces, we are still here until next Thursday and I have nothing but praise for this hotel and all the staff that work hard to make your stay fantastic, our room was 1038 and overlooks the hotel next door but it’s lovely and quiet with wild life and birds in the trees it’s paradise, the pools water is checked through out the day, plenty of sunbeds so no problem, beautiful coffee lounge to relax in out of the heat and the strawberry milk shake is yummy, lounge 24 caters just as it states 24hours great to grab some breakfast if on early start on a tour, plenty of restaurants to chose from all have something for everyone, what rating would I give this hotel as a whole 10/10 with everything, cannot fault anything, well done RIU palace Mexico keep doing what your doing

Riu Palace the best
Always_a_smile, Dartmouth, Nova Scotia
Thu Sep 20 04:22:05 EDT 2018
Beautiful resort, wonderful staff with plenty to do. Food was the best I have ever experienced with tours of their kitchens showing you how immaculate they are with their UV treated water and triple washed veggies ... separate prep rooms for each type of meat. Huge selection, friendly bars, beautiful beach, absolutely nothing negative at all.

Amazing Holiday
Sandra E, Stockton-on-Tees, United Kingdom
Wed Sep 19 10:56:08 EDT 2018
We had one of the best holidays ever staying at Hotel Rui Palace Mexico during the first 2 weeks of September. From checking in after a long flight to checking out after an amazing holiday we couldn't have been looked after any better. The hotel and rooms are spotless and well cared for. Our room was huge, well stocked with a mini-bar and optics, free safe deposit box and cleaned daily. Cleaners and grounds-staff are working throughout the day to ensure the hotel is looked after. There's also Wi-Fi throughout the hotel The all-inclusive package was excellent. There's a main buffet restaurant which serves a massive selection of food choices and also 5 themed restaurants - steakhouse which overlooks the beach, Italian, Mexican, A-la-carte and Japanese which was our favourite. (men are required to wear long trousers in the themed restaurants) The quality of the food in all the restaurants & the service was excellent. There's 4 pools which are situated close together near to the beach, including a swim up bar pool. We tended to use one of the more quieter pools and there were always sun beds available without having to do the early morning dash. The beach area had loads of sun beds and again there were always plenty available during the day. The entertainment team were great with lots of activities taking place during the day, however they didn't pressure you to join in and there was a good range of evening entertainment. The wonderful staff make the holiday experience at this hotel and couldn't do more for you. The welcoming, friendly service they provide is exceptional. We had fantastic service from Abraham during breakfast & lunch and from Carlos, Marcos & Carmen in the Japanese restaurant. This was our first time visiting Mexico. We had a fantastic time and met some great people from Liverpool and Glasgow. We'll definitely be returning and would recommend this hotel to anyone.

best vacation ever
sylviadavoodians, Los Angeles, California
Tue Sep 18 16:34:24 EDT 2018
After a terrible day at Breathless Riviera we changed our resort to riu palace Mexico from the moment we walked in we were welcome with a big smile and every body took care of us from front desk to restaurants to bars over all the entire staff were excellent .food entertainment pools beach and over all services were grade . thank you riu palace Mexico for giving us an on forgettable and amazing vacation.

Great service
cliffhunt50, Liverpool, United Kingdom
Tue Sep 18 07:30:12 EDT 2018
The service at this hotel is 100% down to the maids cleaning your room to the waiters serving you your meals .the beach is amazing white sands and clear blue seas .book this holiday and you won't be disopointed.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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