Punta Cana

Riu Palace Macao


Email | Share |
All Inclusive    

2018 Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.

Come to Punta Cana and bask in the sunlight, heavenly beaches, and coconut palms. The first adults-only RIU Resort, Riu Palace Macao is elegant with a colonial style. Perfect for weddings and honeymooners! Enjoy high-quality service, comfortable accommodations, and fine dining choices that are the staple of RIU Resorts.

Dining choices range from International, Japanese, Krystal Fusion, Steakhouse, and Italian. Snacks are available 24-hours a day! For additional lunch and snack choices, check out neighboring Riu Bambu and Riu Naiboa. Guests of Riu Palace Macao enjoy exchange privileges with these resorts (dinner dining excluded).

Shop on RIU's famed "Caribbean Street" that features a gym, hairdresser, jeweler, billiards, and massages. The fun goes early into the morning at Pacha nightclub. There is also live music and evening shows. Entrance and drinks are included at "Copacabana" Amphitheater.

Activities are available on both land and water. Explore the sea with windsurfing, sailing, kayaks, body boards, and snorkeling equipment. Spend the day playing a friendly game of table tennis, water polo, or volleyball. The gym is also available free of charge!

Find more information about Riu Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
The Riu Palace is located on the white beaches of Playa de Arena Gorda, 23 km away from the airport and 50 km away from the city of Higuey.
Address:
PUNTA CANA


DR
Local Phone: 809-221-7171
Fax: 809-682-1645
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Casino Onsite
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is an outdoor freshwater pool surrounded by tropical gardens, with a jacuzzi.
Golf: NEARBY
Bavaro Golf Course - 12 km away.
Barcelo Bavaro Golf Course is an 18-hole, Par 72 course designed by Juan Manuel Gordillo. It is flat and very playable, with narrow fairways, palm trees, lakes and dense vegetation. It was built with the enjoyment of the resort tourist in mind.
Holes: 18
Green Fees: $70 b/f 2pm; $35 aft
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
The prime example of luxurious comfort, Riu Palace is a deluxe beachfront hotel featuring a classic colonial style of architecture. Surrounded by extensive palm groves, this All-Inclusive resort offers elegantly appointed air-conditioned rooms. Food and beverages available until 2am. Exchange privileges with Riu Bambu and Riu Naiboa. Beach: The hotel is located directly on a magnificent 26 km stretch of white sand beach, dotted with palms and bordering pristine Caribbean waters. Guests have access to lounge chairs and an array of watersports (windsurfing, sailing, canoes, etc). Check-in: 12:00 noon
Check-out: 12:00 noon
Total Rooms: 356
Year Opened: 1994 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
There are no handicapped rooms. Drinks at the Pacha Discothčque are not included. No Spring Breakers
ROOM TYPES
JACUZZI SUITE
1 king bed, living room area with sofa, direct dial phone, & balcony or terrace with pool view & private whirlpool. bathroom with hydro-massage tub, extra shower cabin, liquor dispenser, by door separate toilet, double sink, bidet.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE
Room one king bed or two double beds, direct dial phone, and balcony or terrace with garden view. Bathroom with shower, a liquor dispenser, double sink, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR DELUXE SUITE AI
1 king bed or 2 double beds, split-level living room area with sofa, direct dial phone & balcony or terrace with garden view. Bathroom with hydro-massage tub, extra shower cabin, a liquor dispenser, by door separate toilet, double sink, bidet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE SUPERIOR
Room one king bed or two double beds, direct dial phone, and balcony or terrace with pool view. Bathroom with shower, a liquor dispenser, double sink, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
Satellite
JUNIOR SUITE DELUXE SUPERIOR
1 king bed or 2 double beds, living room area with sofa, direct dial phone, & balconyor terrace with beach view. Bathroom with hydro-massage tub, extra shower cabin, a liquor dispenser, by door separate toilet, double sink.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
Satellite
SUITE
1 king bed, split-level living room area with sofa, direct dial phone, & balcony or terrace with pool view. Bathroom with hydro-massage tub, extra shower cabin, liquor dispenser, by door separate toilet, double sink, bidet, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
Satellite

OTHER INFO
Free Wifi available in rooms.
24 Hour Room Service.
DINING
Riu Palace Macao features 1 meal plan options:
All Inclusive-Guests staying at Riu Palace Macao enjoy exchange privileges within the Riu Resort complex (excluding dinner)
There are 5 Restaurants at Riu Palace Macao:
El Patio - Main buffet style restaurant with show cooking, serving International and local cuisine.
Kabuki - A la carte restaurant serving Japanese cuisine. Open for dinner. Reservations are required. Men are required to wear long pants.
International - Serves lunch and snacks during the day. For dinner this restaurant transforms into two specialty restaurants- Grill Steakhouse & Italian. Reservations are required. Men are required to wear long pants for dinner.
La Pizzeria - Open for luch. Located at Caribbean Street.
Caribe Grill - Serves lunch during th day and Gourmet restaurant for dinner. Reservations are required. Men are required to wear long pants.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Watersports, Tennis, Shopping on the Caribbean Street, Table Tennis, Aerobics, Waterpolo, Volley Ball, Organized Activities.
Nightly Activities & Entertainment:
The Pacha Disco is open every night, and guests may also enjoy the Copacabana amphitheater and Riu Palace Macao Casino.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2042 Recommend
2042 past Apple Vacationers would recommend Riu Palace Macao to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4115reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Services at hotel
RACHEL S.
Dec 12 2017
The staff and the services provided were outstanding
Customer Rating: 

Beautiful place to stay
STEVEN L.
Nov 20 2017
Everything was wonderful from the minute we checked in. The front desk people were so friendly, the service throughout our stay was great. The room was cleaned a couple times a day. The food was some of the best I've had at an all inclusive resort. The pools and pool areas were clean, the beach was nicely kept up. Besides for the weather, which could not be controlled, the trip was great all the way around!
Customer Rating: 

worst vacation ever
GEORGE T.
Sep 30 2017
the worst hotel I have ever stayed at
Customer Rating: 

Birthday getaway
WILLIAM L.
Aug 29 2017
We decided to escape to Punta Cana this year and Riu Palace Macao was our destination! From Dari at check in to FrNces from apple we were off to a good start. Maid service was exceptional however hotel maintenance was poor; our phone was broken the entire week, we were told the man that repairs that was on holiday. Air conditioning in the rooms was hit or miss with our last night a total miss when the room hit 88 degrees. Again we were told nonchalantly that the entire building was without ac and they hoped to have it repaired that day(as we checked out). So a few bumps in the road but back to general service like Francisco who took his personal time to help us obtain a bulb syringe from town and Juan who kept my glass full (most often with ice water). The area is beautiful as is the resort! Food was mediocre as were drinks but cerveza was nice and cold! We would go back, probably earlier in the year when not as hot! Great time!!
Customer Rating: 

10 Year Anniversary
JOHN M.
Jul 22 2017
10 year anniversary We had the absolute best vacation ever!! Our anniversary trip could not have been better. The room, staff, beach, pool and the animation team was simply the best! SuperMambo was our favorite of the animation team but we loved Aleesa too! We really loved the whole team because they were amazing. SuperMambo definitely brought the party every time he entered the room! He taught us how to salsa and made us crack up the whole time. We adored SuperMambo!! He made our trip so fun!! I have nothing negative to say at all! The resort was gorgeous and relaxing. I read so many mixed reviews when I was researching resorts and I have to say the negative ones are just RIDICULOUS!! I mean I don't think this vacation could have gone better! We enjoyed every second. The food was great and there was a huge variety. I tried grouper for the first time and that's my favorite fish now. We are planning our next vacation back to the Macao as soon as possible. Even though there are many resorts in Punta Cana I can't see a need to try any other when we obviously found the best! When you go look up SuperMambo for a good time!
Customer Rating: 

Riu Macao
PATRICK M.
Jul 22 2017
The hotel and staff is just what we expected with Riu. We have stayed in Riu Hotels in several countries and it has always been a pleasant experience. The resort was well maintained and overall the staff was courteous and attentive (there is always one or two that don't make you fell like you are at home). The entertainment staff did an excellent job, along with the bar and service staff. The maid service did a fabulous job with taking care of our room and the resort. The food was excellent, a lot of variety and different selections each day. The dessert bar was out of this world. Our only dull spot of the trip was with the front desk on check in day (our room was not ready at 3 pm) and the staff did not seem as though they knew how to handle it. Once the Front Desk Supervisor was called over he was able to straighten it out. The worst part of the trip was SPIRIT AIRLINES, they nickle and dime you for everything, it cost my family an additional $305 just to get our luggage and seat assignments. I would never fly Spirit again and Apple Vacations should not even include them in their packages.
Customer Rating: 

hotel consturction
DAWN C.
Jun 06 2017
we had 4 couples traveling and were all givent he same area which was good, however, there was construction outside our room balcony from 7 am to 9 pm everyday.
Customer Rating: 

lost luggage
IVY W.
May 18 2017
The driver lost my luggage. It was found at the second hotel which was 15 minute away from my hotel.
Customer Rating: 

riu palace macao
MICHAEL H.
May 11 2017
upon check in we were told our room wouldn't be ready until the next day, at this point we were offered a upgraded suite for 1 night. the lady at the desk said it was free for 1 night and if we wanted to stay in this room it would be 80 dollars more a night. the next day at around 9 am we checked and were told to check back later, at 12 noon was told the room wouldn't be ready until after 2 pm, I complained about having to unpack and repack and missing time at the beach but was told there was nothing that could be done at that time I asked for the manager and got the same run around, after about 10 mins of complaining and threating to write bad reviews the manager pulled a room key from somebody else's envelope and told me to go pack our bags and call the desk and they would send a porter up to move us. before we could even finish without us calling he was at the door. my recommendation to any body wanting to stay at riu macao is to not accept any temp upgrades unless you want to spend some of your vacation moving from room to room.
Customer Rating: 

RIU-Punta Cana
DANA M.
Apr 22 2017
From the moment we arrived, you feel like royalty. The service staff was amazing, always serving with a smile. The staff works endlessly to make everyones experience one to remember. The ocean was absolutely amazing, you won't be able to take your eyes off of the vibrant blues and the ocean breezes are perfect! My husband and I would wake up each morning, eat a big hearty breakfast, suit up and go from beach to pool all throughout the day. We never had trouble finding two chairs and a beautiful view. In our suits we would have lunch at the Krystal Fusion overlooking the ocean. I would highly recommend this restaurant. After lunch we spent more time relaxing by the pool and the ocean. The pool and beach side drinks were A+ In the evenings we would dress up and enjoy a meal at one of the specialty restaurants. We tried all them going back to our favorite- the steak house several times. It was a perfect getaway!
Customer Rating: 

Entertainment
DAWN M.
Apr 17 2017
This was an adults only resort. I had expected fun entertainment all day. The shows at night started at 9 ish and ended around 11. The disco did not open until midnight, the pool was closed at 6pm.
Customer Rating: 

TripAdvisor Traveller Reviews
Disappointed
debbiegoldrick, manchester
Sun Jan 14 11:31:49 EST 2018
This is our 6th time here in 7 years and when we first stayed here it had recently been refurbished we now think it’s due another one! We love coming here however we have felt the air conditioning has become very poor with fan hardly moving and hardly anything coming out of the ac grill. The fridge is old and rusty and we have to ring down for it to be filled almost every day. A few times there hasn’t been hot water for shower so we have to wait for it to warm up and shower later. These are all minor niggling things but have us thinking we may try somewhere else next January if it is to continue on the downward trend.

Return visit at Riu Palace Macao
DPHMontreal, Montreal
Wed Jan 10 06:39:32 EST 2018
This is our second time at the Riu Palace Macao (beginning of Dec.). We went exactly two years ago (my husband, myself and my mother). Once again, we booked two Junior Suite Superior rooms, facing the pool/ocean. Check-in with Maiker went smoothly. He greeted us warmly, gave us our keys and wifi codes. Our rooms were ready when we arrived. They were bright and kept clean. Gracias a nuestra camarista Kenia para el cuidado de nuestras habitaciónes. The service by the wait staff at “El Patio” was excellent. Great variety and selection of food. The presentation of the food in the different sections was exceptional. Muchas gracias en particular a Antonio, Eusebio, Daniel y Nolis (our favourite morning waiters) y tambien a Villalona, José, Angelo y Gregorio (our favourite evening waiters) for their very attentive service. The lunch buffet (next to the pool) provides a good variety of food (well-prepared and presented). Gracias a Jacqueline, Audi y José. I would like to mention and thank Aurora, a lovely lady who keeps the lunch buffet area (and washrooms) very clean and does it with a bright smile. Note that this resort is compact, which is what we were looking for. The grounds are well-kept and decorated for Christmas. It’s very pretty at night. The lobby bar and the “Capuchino” (coffee/snack bar) are located on the covered terrace, facing the gardens and pool. You can enjoy a good cup of coffee or drinks in the afternoon. What a relaxing way to end your day on the beach. At night, there is live music. Gracias a Sanchez. The beach is great for taking long walks. The water was clear but there was abit more seaweed due to climate change this time. Workers cleared away what little there was. There is plenty of shade to be found (no palapas on the beach, but plenty of trees). You don’t have to do the early morning chair reservations. Angel, Berni and Edwin were our beach “waiters”, very courteous and pleasant. There are three pools, the “bar” pool, the regular pool and a “newer” (exercise, lap pool) with plenty of chairs, sunbeds and palapas. There is music and activities/entertainment with an exciting animation team. The towel hut is right next to the pool area. Thank you to Riu’s excellent animation team: Amy, Chilindrina, Baby Face, Bruno Mars, Monkey Black and Tarzan. They really added to the enjoyment of our vacation. Once again, we enjoyed both the resort AND THE SERVICE we received. The staff was friendly, courteous and efficient, and it all made for a great vacation!

Fun and Relaxing!!!
micheparsh, Ohio
Sat Jan 06 15:40:35 EST 2018
This is the first time we went to Dominican, This Resort is for adults only, all included. We were greeted with Friendly Staff when we arrived. Has a lot of things/activities to do from morning to night or you can stay in their white sand beach all they long. The beach water are so clean. The rooms are clean also all the time. We enjoyed from morning buffet to Dinner buffets, Steak house, Local People, Clear Ocean Water, White Sand, Drinks. Great Service, Fun and Relaxing!!! Cannot wait to come back!!!

Xmas 2017
deklewis1961, Wellow, United Kingdom
Fri Jan 05 05:04:32 EST 2018
We arrived on the 18th of Dec the staff on reception got us to our room very quickly. Our luggage was brought to our room 3096 in five minutes.The hotel is superb the staff are friendly and very polite.The food is delicious and plenty of choice lots of theme nights.The gala dinners on Xmas eve and new years Eve were excellent. The drinks are very good the waiters allways made sure you had a drink.The riu entertainment team were allways good fun.The swimming pools are brilliant with waiter service. Our room was very clean with a big walk in shower which was very powerful. We loved this hotel and will be returning at Xmas 2018.You must try the steakhouse the lobster is devine.

An excellent place to relax
timrandall, County Durham
Fri Jan 05 01:13:24 EST 2018
This hotel offers great value for money with good and friendly service. The food and drink offered provided an extensive choice and the quality wass good to excellent. The staff were attentive and friendly. There’s a choice of three pools and there was usually plenty of room for swimming or relaxing in the water. The swim-up bar pool was noisy and crowded at times but we stayed at the other end of the pool area. There are plenty of sunbeds although getting one in the shade is not always easy and be prepared to move at least once in the day to stay out of the sun (or in it) – if that’s your preference. The four-poster daybeds looked very inviting but they lack any back support and people had to improvise to get any shade. There is an extensive sandy area, dotted with palm trees, between the pool area and the sea. We preferred to stay around the main pool. From mid-morning onwards, waiters passed by regularly offering drinks. Breakfast is available in the main buffet restaurant with so much choice that deciding what to have is a real challenge! Lunch is also buffet style, with plenty of choice, in a different restaurant close to the pool area. On an evening a variety of themed menus are on offer in the main buffet – with a huge choice that would suit anyone. There are also four specialist restaurants with more limited menus although they are not all open every night. Red, white, rosé and sparkling wines were freely available in the restaurants and were very drinkable. The drinks menu in the bars offered plenty of choice. The only one that disappointed me was listed as Cointreau but I’m sure that it was a local triple-sec that had a different after-taste. Our room was very comfortable; the bed, especially so. The minibar was restocked every day with soft drinks, mixers and beers. Each room also has four optics, dispensing run, brandy, vodka and gin – replenished when needed. Daily cleaning kept it spotless. Our room (3299) overlooked the hotel entrance and had a view away from the sea and over an adjacent hotel. Unfortunately it was above an area for deliveries and removal of waste. There were a few times when noise from those activities disturbed us late at night and early in the morning. It didn’t spoil our holiday, and we didn’t request a move, but we would avoid rooms in that area when making another visit. We were in need of rest and relaxation on this trip so didn’t take any excursions. However, we did get what we came for; a break from the winter weather in the UK, good food and drink, and plenty of time to relax.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe