Cancun

Riu Palace Las Americas


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.


Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. The hotel is 6.2 mil es (10 kms) from town and 12.5 miles (20 kms) from Cancun International Airport (CUN).
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-89...
Fax: 52-984-87-30304
E-mail Address: /sapmnt/P01/transfer/MM/out
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, 1 with adjoining whirlpool and swim-up bar
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 372 junior suites and suites located in the very heart of Cancun's exclusive hotel zo ne. One of RIU's finest resorts with an exceptional level of luxury and comfort. Beach: Check-in: 400 pm
Check-out: 11:00am
Total Rooms: 372
Year Opened: 2003 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
This is an adults only hotel. Minimum age requirement is 18 years old.
ROOM TYPES
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Riu Palace Las Americas:
La Nuit - Lounge bar with terrace
Sakura - Japanese restaurant
La Terraza - Bar plaza
Black & White - Grill and steakhouse a la carte
Capuchino - Coffee shop, patisserie & ice cream parlor
Can - Poolside bar
Art Deco - lobby bar
Los Arcos - Italian restaurant
Cun - Swim-up bar
Tio Pepe - Tapas theme restaurant for dinner
Lounge 24 - Bar with terrace, snacks available 24 hours a day
Krystal - Fusion restaurant
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Sports and activities: Beach volleyball, table tennis, gym, catamaran, kayaking, sno rkeling equipment, 1 introductory scuba diving lesson in the pool
Nightly Activities & Entertainment:
Live music, shows or RIU evening program (daily); Complimentary access to Pacha disco theque at Riu Cancun open 6 nights a week, drinks included
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2654 Recommend
2654 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6792reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Love this place...
MICHELE G.
Sep 26 2017
we have been here before and love it. Staff is always very friendly, helpful and always smiling. Food is exceptional, you never go hungry.
Customer Rating: 

TEST
Cancun 20017
WILLIAM B.
Jul 23 2017
Rooms on the 8th floor have undependable A/C. Maintenance tried to correct to no avail. Had to change rooms.
Customer Rating: 

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Not what I'm used to
PATSY G.
May 11 2017
The 24 hour room service is not true. You can't even get coffee till 7am, and then it's not a full breakfast menu. Mainly pastrys. Very noisy in the room all night. Would not recommend this to anyone.
Customer Rating: 

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The Palace
ELLA T.
Apr 29 2017
This was our third trip back to Cancun and our first stay at the Riu Palace. It was a palace for sure. We were amazed how clean the hotel was would recommend this hotel to others. We loved it so much we would retrun to this same hotel.
Customer Rating: 

TEST
First time at a Riu
TIRESHA H.
Apr 25 2017
I had a wonderful experience at the Riu the staff was very helpful . The accommodation were very clean! the only downside to my vacation was I was supposed to have a spa credit and I was not given it .
Customer Rating: 

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Home away from home
KENNETH H.
Apr 23 2017
A resort was beautiful. The staff that went above and beyond, always cleaning always attentive very restful.
Customer Rating: 

TEST
Great food, scenery and staff.
YVONNE C.
Mar 30 2017
Great food, scenery and staff. Entertainment needs some help! Possibly two locations, a smaller bar instead of one for many guests; more variety we do not expect Karaoke on vacation.
Customer Rating: 

TEST
Room A/C
CHRISTOPHER M.
Mar 26 2017
Room could have been cooler at night. Reported to Maintenance
Customer Rating: 

TEST
ELIZABETH C.
Mar 08 2017
My overall rating would be excellent if the quality of the food was higher. It was a wonderful trip & we would gladly go back.
Customer Rating: 

TEST
Surprised at the renovations
LLOYD F.
Mar 02 2017
Recently Refurbished, massive improvements in food quality and restaurants. It's beyond excellent.
Customer Rating: 

TEST
Paradise
THOMAS V.
Feb 28 2017
What A Great Place! Staff, Service and Food was Beyond Excellence!!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Incredible vacation
Rick_from_MI, Stevensville, Michigan
Sun Nov 12 06:12:58 EST 2017
We just got home last night and can't wait to go again. We had stayed at another Riu in Cancun the past two years and thought we would try Las Americas. We are already looking at dates for a return. Everything about the resort was awesome. It started with Pablo at check in. He was friendly and got us off to a great start with a glass of champagne. Everyone employee we had contact with were friendly as well. I really want to single out our waiter for breakfast and lunch. His name is Ismael and we were greeted at every meal with a smile and great service. He made a great vacation even better. The lobby, piano bar and room were fantastic. The grounds were immaculate as well. The landscaping is great and the lighting at night is beautiful. We did not spend much time in the pools because the beach and water were too good to pass up. We went to several shows and enjoyed them as well. Met some great people from the US, Canada and United Kingdom. I could go on and on but I think the fact that we will not be staying anywhere else in Cancun but Las Americas speaks for itself.

I enjoyed every second of our anniversary here
Rocío A,
Sun Nov 12 05:00:40 EST 2017
This hotel was the highlight of our stay in Cancún. The room was amazing. We had a jacuzzi by the balcony, and it was glorious. The views, the activities in the hotel, the beach, the pools, the shows in the theater and the quality of the restaurants and the service were all amazing. I also wanted to point out that the liquor was very good and always available. Every bar we went to offered good cocktails, not watered down as in most all inclusives we've visited. There were some hiccups, but they were minor, so they didn't change my overall rating, but still: - When we checked in, there wasn't a bellboy or anyone to help us with our luggage. It didn't bother us, as it was not overly big, so we didn't ask for help from the staff, but... usually there's a bellboy guiding us to the room and helping with our bags... so the absence was noted. - The spa treatments were absurdly expensive. - The small shower head (i don't know its name. The hose... thing) was a bit mouldy. - One night, we arrived late from a party, desperately in need of a shower before going to bed, but when we got into the shower, there was no water. After trying for a bit, we got some muddy, brownish water. Reception apologized and said they had some leak they were working on, or something, but they would fix it in no time. Like ten minutes later, water was back to normal. - The top floor was apparently going through some repairs, so we woke up at 8 with hammers banging upstairs. Fortunately, my husband is a heavy sleeper and didn't mind, but I'm not so lucky.

Paul j
Paul J,
Sun Nov 12 04:21:54 EST 2017
We stayed here for 7 nights,nice easy check in and in our room with in 15 minutes,half hour drive from airport. Hotel kept clean and food was great with plenty of selection to choose from. Staff work very hard especially the waiters around the pool and on the beach. If you are going to tip don’t forget the behind the scenes staff like the cleaners who do the lobby they work as hard as any but don’t get thanked for it

I truly wanted to give this a 5 star rating
Hal B,
Sat Nov 11 14:58:08 EST 2017
This is absolutely the cleanest Hotel I've ever stayed it. Upon arrival, you are greeted with a glass of champagne and it just gets better from there. Every single employee in the facility wants to make your stay as comfortable as possible. They go out of their way to make sure they provide exceptional service. And when they say this place is all inclusive, it truly truly is. There is a very good selection of quality liquor included. The facility is gorgeous. The beach is beautiful. There were tons of activities available and three swimming pools. The hotel is centrally located on the strip in Cancun. It is easily accessible to all the nightlife available. There are two things that stopped me from giving this a five-star. The first issue was the lack of air conditioning inside the building. Everything was damp and musty in the hallways and common areas. I don't know if they were trying to save money and cut down on their air conditioning but it did impact the quality of air inside the hotel. The other very very minor complaint, dealt with breakfast. The breakfast buffet wasn't really up to par. Food was very plentiful, but not great quality. There was no butter readily available, some of the food was out too long and resulted in it being a greasy mess. Overall, I thoroughly enjoyed my stay. I look forward to my return in hope the minor problems I found are corrected.

Best hotel
Nikhil C,
Fri Nov 10 20:46:59 EST 2017
The staying in the hotel Riu was very pleasant and enjoyable for us. We liked the location very much. The service people everywhere were very nice and polite. We liked the breakfast very much. The main problem we faced was the lack of air condition in the rooms. This has made our night sleep almost unbearable!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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