Cancun

Riu Palace Las Americas


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All Inclusive    

Please note that the resort will be closed for renovations from August 22, 2016 - October 21, 2016. As of October 22, 2016, RIU Palace Las Americas will be an Adults only hotel.

Just steps from the shops and nightlife in Cancun, Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. Steps away from shops and night life.
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-89...
Fax: 52-984-87-30304
E-mail Address: /sapmnt/P01/transfer/MM/out
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two pools with Jacuzzi.
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 380 Guestrooms including 24 suites,8 Jacuzzi Suites and 4 handicapped rooms. Guests at the Riu Palace Las Americas have access to the Disco at the Riu Cancun which includes entrance and drinks. Guestsalso have use of the lighted tennis court at Riu Cancun Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 380
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Riu Palace Las Americas:
Sir Arthur - Gourmet restaurant open for dinner. Reservations required. Dress Code: Casual Formal
Tio Pepe Tapas - Spanish style menu open for dinner. Reservations are required. Dress Code: Casual Formal
Los Arcos - Italian theme restaurant for lunch and dinner converts to the Brazillian Rodizio. Reservations required for dinner. Dress Code: Casual Formal
Pool Snack Bar - Serves lunch and snacks.
Don Roberto - Main Restaurant with terrace area offering buffet style dining and show cooking stations. Theme dinners twice a week
El Romero - Sanck bar during the day and at night converts into the Grill Steakhouse. Reservations required for dinner. Dress Code: Casual Formal
Sakura - Japanese themed restaurant open for dinner. Reservations required. Dress Code: Casual Formal
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities 6 days a week, Volleyball, Aerobics, Ping Pong,
Nightly Activities & Entertainment:
Live Music, Riu Theme Shows, Disco at Riu Cancun (entrance & drinks included) open 6 days a week
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2493 Recommend
2493 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5960reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Wish they would keep the older look
Ron C, ks
Thu Dec 01 03:59:13 EST 2016
Love this place. So many of the riu,s are going to a more modern look, this one has kept the older look at least for now, the staff here is amazing, the only down side I know of is the beach area, kind of rocky but you can swim

Very Satisfied
CFash,
Wed Nov 30 07:17:32 EST 2016
My wife and I stayed here the week before Thanksgiving. The food was all excellent. The Steakhouse was our favorite where they have a choice of Steak, Lobster, Salmon and other choices. All were great. The buffet had excellent shrimp everyday. Next door is the Riu Cancun. Those hotel is very modern and definitely appeals more to the younger crowd. Their pool at Riu Cancun is probably nicer with nice swim up tables in the pool which make sense to me. Las Americas definitely looks more authentic inside and has a nicer feel. One downside is that the coffee bar opens at 9 a.m. when most people are wanting coffee several hours earlier. For an adult only hotel it would have been nice for some of the hours shift earlier in the day (breakfast open a little earlier and the coffee bar opened earlier). We stayed on the 5th floor. Anything above the 3rd floor is good because you have a glass balcony that you can sit and look out at the ocean. The views are excellent. Another small knock is that this hotel is on the point and walking on the beach for a long walk past 20 minutes can't be done without hitting a spot you can't go any further. This is a bit different then when we stayed further down the hotel zone where the beaches are very wide. The one good side of this is that the waters are very calm and very nice to go into around the hotel. There are 2 main pools. One right outside the lobby is the quiet pool which wasn't very busy when we were there because the sun didn't hit it much in November. The other pool had a swim up a bar, another bar and guys getting drinks for you. It was very nice. The entertainment people were great, the only advice I would have for them is that since it's an adult only hotel with most adults ranging in the 40's+ is that the music should fit the audience. The DJ needs to pay more attention to the music. No older adult wants to hear rap music. The music is really what makes the pool atmosphere and several times the music was rap, slow country or repeating the same song that was just played. I noticed that several times they played an older song that the crowd knew and people loved it (Beach boys songs, "Sweet Caroline", etc). With today's music on the internet it wouldn't be hard to find a "Beach" themed playlist on Pandora and just let it play. Other than that we always love the RIU hotels and will definitely be back. Also, I attached photos of the menu's for the 5 restaurants because I couldn't find them anywhere before my trip and like to see the options for food. Those may change periodically but pretty similar to the last time we visited a RIU.

Wonderful Thanksgiving in Cancun and notes on Mexico
edweyler, Louisville, Kentucky
Tue Nov 29 13:03:32 EST 2016
We spent Thanksgiving at the Riu Palace. This is our third stay at a Riu property and we love it! Wonderful staff and enough going on you don"t have to leave the property. Had an ocean view jr suite where the waves lulled us to sleep at night. Weekends are dressier at the Riu. We laid around at the pool bar with the biggest decision being which restaurant to eat in that night. Nexus Tours (Alina) arranged our outings and she had no problem with special requests. Notes on Mexico in November 2016. Bring pesos or use credit cards! US dollars are not used any more. We got pesos from Chase bank with a tiny fee. Most credit cards charge a 3% premium. TIP PEOPLE! Even at the hotel. Minimum wage in MX is $5 a DAY! 100 pesos. Cell phones are difficult. See your provider. Other than that if you have any questions message me. Ed

Perfect
LondonRedeye, London
Tue Nov 29 12:04:14 EST 2016
My husband & I stayed here for 2 weeks 07/11/16 to 21/11/16 mainly based on it now being an adults only & we had an amazing time & met some lovely people. We also didn't notice any of the drunken behaviour as in a previous review. So where do I start!! The resort is beautiful & spotlessly clean. Staff were cleaning all hours of the day. Right on a gorgeous beach & very easy to get a drink served down there. Always plenty of sunbeds & umbrellas on the beach & you didn't have to get up ridiculously either to get them round the pool. Food in buffet restaurant is lovely & food can be eaten inside (more formal & air conditioned to cool down) or outside. The lunchtime outdoor BBQ's every few days with ribs, chicken, paella, fajitas etc were really nice. We used to enjoy eating our breakfast overlooking the beach & pool every morning it was so relaxing. We did try all speciality restaurants (other than the Mexican) & the Krystal fusion restaurant was our favourite but we thought the buffet was so good (even serving fillet steak & lobster) that we were happy going back there most of the time. Waiters in the buffet restaurant couldn't do enough for you & the same for the waiters around the pool especially Wilbert. We literally never had an empty glass & he always remembered what we wanted. Cocktails are lovely & they made anything even if it wasn't on the menu. The staff really couldn't do enough for you! The Entertainment team especially Jack, Juan, Pineapple & my favourite Virgilio made our days very enjoyable & worked so hard to get everyone involved no matter what it was u enjoyed to do. The room was very spacious, the mini bar stocked daily & again very clean. The location is in walking distance for shops, bars, clubs etc but we didn't feel the need to leave the resort much. We did go next door to the Riu Cancun one night but the crowd were rowdier & we enjoyed the relaxing adults only Riu palace las Americas. We will definitely be going back to this resort, hopefully in the not too far future! Thanks for such a great time. Kerry & Matt from London

Beautiful resort and great location!
LuanaAsh, Marshall, Oklahoma
Mon Nov 28 14:15:35 EST 2016
My husband & I visited the Hotel Riu Palace from 11/12 through 11/19/2016. We chose this place primarily because it is now an Adults Only and am happy to report that we never saw any type of drunken behaviour from any of the guests while we were there as was reported in "troublesome's" review. We prefer the adults only to enjoy the quieter atmosphere at the pools especially as well as in the dining and other common areas. As for the resort, it is absolutely gorgeous and the staff is excellent. I don't think you could find a spec of dirt anywhere as they are constantly cleaning. We were in an ocean view which was on the 6th floor (only 8 floors in the resort) overlooking the main pool and ocean. Very nice size balcony to enjoy our morning coffee or an evening drink. Our only negative was that in the formal dining rooms, it seems that they always overcook their meat/fish. On our last night, I stressed to the waiter to tell the chef to please not overcook the swordfish we ordered and it was perfect. Lesson learned to stress that when ordering! And all of their pastries they serve are excellent! But the entire staff, especially all the bartenders and wait staff, are very friendly and experts at their jobs! They all remembered us every time we returned and remembered what are drinks are. With the turnover from week to week, that is truly amazing! I highly recommend the Hotel Riu Palace. We did walk next door to the Riu Cancun and, even though very nice (kids are allowed there), it did not compare to the Riu Palace! It is also within easy walking distance to other restaurants and bars if your interested in getting out instead of stuck at the resort as is the case in many of them.



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