Cancun

Riu Palace Las Americas


Email | Share |
All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).


Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. The hotel is 6.2 miles (10 kms) from town and 12.5 miles (20kms) from Cancun International Airport (CUN).
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-891-4
Fax: 52-984-87-30304
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, 1 with adjoining whirlpool and swim-up bar
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 372 junior suites and suites located in the very heart of Cancun's exclusive hotel zone. One of RIU's finest resorts with an exceptional level of luxury and comfort. Exchange privileges with Riu Palace Peninsula Riu Cancun, Riu Caribe. Beach: Check-in: 400 pm
Check-out: 11:00am
Total Rooms: 372
Year Opened: 2003 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
This is an adults only hotel. Minimum age requirement is 18 years old.
ROOM TYPES
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Riu Palace Las Americas:
Can - Poolside bar
Art Deco - lobby bar
Los Arcos - Italian restaurant
Cun - Swim-up bar
Tio Pepe - Tapas theme restaurant for dinner
Lounge 24 - Bar with terrace, snacks available 24 hours a day
Krystal - Fusion restaurant
La Nuit - Lounge bar with terrace
Sakura - Japanese restaurant
La Terraza - Bar plaza
Black & White - Grill and steakhouse a la carte
Capuchino - Coffee shop, patisserie & ice cream parlor
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Sports and activities: Beach volleyball, table tennis, gym, catamaran, kayaking, snorkeling equipment, 1 introductory scuba diving lesson in the pool
Nightly Activities & Entertainment:
Live music, shows or RIU evening program (daily); Complimentary access to Pacha disco theque at Riu Cancun open 6 nights a week, drinks included
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2654 Recommend
2654 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7355reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Cancun
KYLE H.
Aug 15 2018
Really don’t have anything bad to say about the entire process/stay. Agency, booking, and hotel was perfect!
Customer Rating: 

Great stay and a beautiful hotel
JASON M.
Jul 30 2018
We took a quick trip down for 3 days. Hotel was immaculate. Probably one of the nicest hotels we have been to. Restaurants were great. The champagne is not good! We love mamosas in the morning but could not drink them due to this fact. A petty issue at best. We found other things to take the place of them. We will be back!
Customer Rating: 

Nice resort, friendly staff, great pools, solid 4 star resort!
MARLIE L.
Jul 26 2018
My hubby and I stayed here for 3 nights... I recommend LONGER LOL. The resort was clean, the food was really good too! The buffet was really nice also. The staff is very friendly! Everyone smiles at you and are very personable. Tuna at the bar is so fun! This resort is good for singles and groups it seems like. My hubby and I went and it seemed like there were a lot of groups of single people ready to mingle LOL! We saw the entertainment one night, and it was pretty good. They had a beach party one night and that was fun! The pool entertainment is decent too. One pool is the party pool and one pool is more of the chill pool. You can usually find a chair around 10am - 11am, but after you won't. Seems like a lot of people sleep in a lot and start partying around 2pm again. The only things I didn't like were - the beds. Omg they were two twins pushed together and it was really uncomfortable. Also, our shower's water pressure sort of stopped the last day. We didn't ask to get it fixed because it still worked and we were leaving the next day. OH, one day the water just shut off all together. That was weird. Only for about an hour though. Overall, this is a 4 star resort. It is clean. Good food. Nice beach (one side of the beach has rocks in the water and the other side there are no rocks). I recommend!
Customer Rating: 

CAROLANN K.
May 03 2018
Entertainment was beyond amazing. So much fun! Bartenders and waiters were so kind all the time, always smiling.
Customer Rating: 

Loved RIU LAS AMERICAS
CAROLANN K.
May 02 2018
The resort and beach was beautiful. Staff was very friendly and accommodating. I would definitely recommend!
Customer Rating: 

Hotel Review
SHERRY S.
May 02 2018
The ocean view from our room was Excellent, how ever the room was very damp and made it uncomfortable for sleeping. We had to have staff reset our safe because it wasn't reset from previous guest. The housekeeper was very good but forgot to restock our water on two occasions, doesn't sound like a big deal but to us it was for we drink lots of water. Other then that the Hotel was Wonderful and I would recommend it. The ocean view from our room was Excellent, how ever the room was very damp and made it uncomfortable for sleeping. We had to have staff reset our safe because it wasn't reset from previous guest. The housekeeper was very good but forgot to restock our water on two occasions, doesn't sound like a big deal but to us it was for we drink lots of water. Other then that the Hotel was Wonderful and I would recommend it. The ocean view from our room was Excellent, how ever the room was very damp and made it uncomfortable for sleeping. We had to have staff reset our safe because it wasn't reset from previous guest. The housekeeper was very good but forgot to restock our water on two occasions, doesn't sound like a big deal but to us it was for we drink lots of water. Other then that the Hotel was Wonderful and I would recommend it.
Customer Rating: 

One of the best resorts I've stayed at!
FRANCES L.
May 02 2018
My husband and I had the best vacation and from check in to check out I don't have one complaint. Fabulous staff and it was so so clean.
Customer Rating: 

Perfect vacation
MARIAH F.
Apr 28 2018
Hotel very very clean! Staff friendly and funny!!! Perfect view !! Close to the strip !! Everything was just so perfect ! I will definitly be returning soon! I love mexico !!!!
Customer Rating: 

Outstanding Resort!!
CYNTHIA T.
Apr 10 2018
The Riu Palace Las Americas is an Adult Only All Inclusive Resort. The grounds, pool, hotel are maintained meticulously. All of the restaurants offer a variety of food to choose from - service is fantastic, food is wonderful. The staff is friendly and energetic. Very relaxing stay. Entertainment is wonderful! Enthusiastic performers. Apple Reps on site were great about getting our transportation home, as well as setting us up on a Catamaran to Isle of Mujeras. The crew on the boat were fun and gave good directions about water safety as well as info about the island. Frontier flies non-stop which helped us enjoy more time in Cancun. Loved, loved, loved our vacation!
Customer Rating: 

Great short trip
BRUCE W.
Apr 04 2018
2nd time to this hotel. First was 7 years ago. The hotel is beautiful and has a great beach area. The swim up bar and entertainment area was great. Food was great. Love the lounge 24 for those late night snacks.
Customer Rating: 

Best All Inclusive Of All Time
ALICIA M.
Mar 28 2018
I have been to a handful of all inclusive resorts and this by far felt like hitting the jackpot. Every element of this place from the cleanliness to the food/drinks to the view and beach was absolutely amazing. The beach is so beautiful with turquoise blue and clear water. The food was all delicious whether we ate at the buffet or the specialty options. The staff was always helpful and friendly. I cant say enough good things about this hotel. It by far exceeded my expectations.
Customer Rating: 

TripAdvisor Traveller Reviews
Two Week Paradise
Rosanna B,
Wed Aug 15 06:27:55 EDT 2018
Our two week stay at this Adults Only resort was absolutely fabulous with an upgrade to our room upon checkin! Champagne n chocolate covered strawberries was a nice surprise in our room the second night. Every single staff member was so accommodating from the front desk, to customer service, to bartenders, to servers both in the restaurants, buffet, poolside and on the beach. The maids, ground keepers, entertainment crew, towel persons went above n beyond to make our stay what it was! The variety of food was amazing, something for everyone and very tasty. The guys were not required to wear pants when eating at the six different restaurants and no reservations required which was fantastic! Three different pools including two infinity pools and a beautiful beach front. We did have some seaweed the second week but again the staff worked extremely hard to clean it up. Would highly recommend this resort n would definitely stay here again.

4 days in paradise, can't complain
Maxnyc1, New York City, New York
Sun Aug 12 16:37:26 EDT 2018
Overall we enjoyed our stay here for 4 nights in the middle of July 2018 . Service was great from the time we walked through the door to the time we left. Asked for a room upgrade upon arrival and was given one without question. Was upgraded to a Deluxe Suite Oceanview was very nice. Bartenders did a good job, drinks were all well made. Food was pretty good, buffet offered a lot of options. Wouldn't go back to the Sushi place, didn't sit well with us, only good thing we ate was the steak. Black & White Steakhouse was probably the best dinner we had. The big barbecue buffet they set up by the pool was probably the best food we had while there. Pools were nice, though we spent most of our time on the beach. Drink service on the beach was efficient, those guys really take care of you. Be sure to tip, these guys work hard. Nightly entertainment wasn't great though I didn't come expecting much. The one night they had the beach party was the highlight and a lot of fun, set up a bar on the beach had everyone dancing. No seaweed on this beach, I saw that it was a problem at other beaches and resorts but I think the way this resort is located doesn't subject it to as much seaweed? I could be wrong but didn't think twice about it while there. Was always able to find a spot with umbrella on the beach or pool, many "prime" spots are taken early on in the day but I never had trouble finding a comfortable spot to sit. Also, I found it amusing that people would be placing pool floats and noodles on the daybeds next to the pool at 6:30 AM as if to reserve it for the day. There are many signs that say reserving chairs is not allowed (though not really enforced). For what you pay to stay here and what you get, it's hard to have any complaints. Truly is a great bang for your buck, offering an affordable get away on a beautiful beach. Staff was friendly, amenities are comfortable, and the resort grounds are a paradise. I would come back.

Great hotel, but terrible food
Naysie76,
Sun Aug 12 09:23:20 EDT 2018
We stayed here for our anniversary. Elegant and beautiful hotel. We started 7 days and out of the 7 days the food was good 2 of those. The outdoor BBQ was amazing and the room service tostadas were great. Service was amazing in every way. Only one front desk wasn't helpful but another stepped in and helped right away. They did the extras like placing love birds made from towels in our room. We probably couldn't return here due to the food. But the ambience was beautiful. You couldn't order food poolside either like most places. Overall this place is beautiful, friendly and fun.

Canadiantripper25 heads to Cancun
Cdntripper25, Toronto, Canada
Sat Aug 11 20:11:58 EDT 2018
Family visit, with senior. Amazing staff, food, drinks, pools, beach, security and entertainment, complete with many great restaurants & an espresso/cappuchino bar!! Ask for a mini beer...liquor drink, & the best mojitos (dark) rum...ever!!

An amazing experience from arrival to departure!
Armando C,
Thu Aug 09 13:25:40 EDT 2018
After having been in the Riu Palace in Puerto Vallarta, we decided to try the Riu Palace Las Americas, in Cancun.... woooow.. what a first class, adults only hotel. The management - Daniela, Alberto, Pablo - FIRST CLASS MANAGERS, with class, and professionalism. They took care of us and accomodated us in the most unforgettable way. The place is 5 ++++++ stars: cleanliness, accomodations, food ( some excellent restaurants and super buffet restaurant). I had some of the best and varied fruits. And let’s not forget the CAPPUCCINO/Capuchino Bar. Loved it all...and ideal 2 weeks vacation. We will certainly come back next year., and connect with the excellent and most professional front desk staff ( thanks Daniela)... we have been too spoiled by this experience. Thanks to ALL staff at the Riu Palace Las Americas.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe