Cancun

Riu Palace Las Americas


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.


Just steps from the shops and nightlife in Cancun, Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. Steps away from shops and night life.
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-891-4
Fax: 52-984-87-30304
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two pools with Jacuzzi.
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 380 Guestrooms including 24 suites,8 Jacuzzi Suites and 4 handicapped rooms. Guests at the Riu Palace Las Americas have access to the Disco at the Riu Cancun which includes entrance and drinks. Guestsalso have use of the lighted tennis court at Riu Cancun Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 380
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Riu Palace Las Americas:
Black & White - Steakhouse
Capuchino - Patisserie & ice cream parlor
Fiesta Mexicana - Mexican restaurant
Art Deco - lobby bar
Los Arcos - Italian restaurant
El Romero - poolside restaurant
Don Roberto - Restaurant with terrace
Krystal - Fusion restaurant
Sakura - Japanese restaurant
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities 6 days a week, Volleyball, Aerobics, Ping Pong,
Nightly Activities & Entertainment:
Live Music, Riu Theme Shows, Disco at Riu Cancun (entrance & drinks included) open 6 days a week
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2654 Recommend
2654 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6493reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Wonderful stay
Maria F,
Thu Jun 15 04:42:10 EDT 2017
My husband and I stayed from June 5th - June 9th for our honeymoon. We got to the hotel a while before check-in at 3pm, so we wandered around until check-in. Our room was still not ready, so Felix, from Reception, hooked us up with an upgraded room with the ocean view. We were greeted with Champagne while checking in. I have to point out that the staff is constantly cleaning around the clock. This has been the cleanest hotel we have ever stayed at. The food was good; we actually ended up going to the buffet the whole time we were there because of the large selection of food that was provided. Beaches were beautiful, and the views were spectacular. There were always beach chairs/umbrellas available by the beach and we also found sun loungers by the pools. Overall this was a wonderful stay, we would definitely stay here again and recommend it to others.

Timeless and wonderful
Amy C,
Wed Jun 14 12:47:12 EDT 2017
First, I have been to Cancun twice a year since 2008. I have stayed at this hotel now 6 times. The staff goes above and beyond for you. They work around the clock. I always saw a smile hello and thank you. I love all the pool staff. WOW they keep your drinks coming. I always tip and they remember your name and what you drink. The ground are truly gorgeous always clean and kept up. I say hi to everyone. The rooms amazing view. I kept shades open and morning am sun. cleaning staff spotless always great, water always stocked, and towels. I can't mention everyone but EVERYONE amazing. No problems. The food Amazing......love love =) buffet was so good. I enjoyed. If anyone said they are bad....I guess you must have your own staff hand and foot. Some people just talk to have something to say. The nightlife Sorry but I really love. They work hard and fun. very nice. I go to this hotel for a chill and relax. NOW,,,,this is a adults only.....It is normally chill and QUIET.. We came at the time of Girl trips, guy trips. LOUD LOUD and spring break type of people. WAY over and beyond drunk acting and rude. I understand your with a wedding party but PLEASE have respect for others. They were very loud at dinner. Yelling and I no everything they were talking about. This has nothing about the hotel grounds staff or food but the PEOPLE!!!!!!!!!!! Please have class. Keep the loud for the swim up pool..PLEASE change to couples only and not adults only. WE are getting to many crazy young adults. I am 37 and I love the chill and this hotel was always that way and WE came at the wrong time June is all though Cancun as wedding seasons... STILL be classy. AND I will come back but on another time It was my 6th time and LOVE LOVE MY best part was the STAFF!!!!!!!!! Thank you all you help the crazy rude people. FOOD!!!!!!!!!! love all the cooks Thanks I will be back early in the year AMY

Great Holiday
BabznRav,
Tue Jun 13 15:30:08 EDT 2017
The Good: Food was great, super nice staff, great beach, clean pools, good drinks The Bad: the musty smell in the entire hotel.. a bit outdated... The Mexican restaurant not so great. The steakhouse was good I liked the looks of the Riu Cancun better to be honest.. but food at our hotel was better.

Not impressed
Ciccopizza,
Mon Jun 12 16:23:35 EDT 2017
I just returned from a week stay here 5th -11th, I booked based on the stellar reviews and pictures of the resort but I was not impressed. I will start with the positive which will begin with the staff. I checked in and was greeted by a man at the front desk who was very informative explaining all the amenities and locations of things, also receiving a glass of champagne. The staff are constantly cleaning the hotel which is impeccable, the property and lobby are stunning. The staff are always courteous and I was very impressed. Down hill from here, the food was average at best especially at the buffet. The specialty restaurants faired better and did have some good dishes but nothing spectacular. The 24hr lobby food was god awful and barely eatable. By the end of the stay I found myself sick of the same food, the black and white steak house was our favorite. The drinks tasted a bit watered down and there it did not seem to be any premium liquor available, the beer selection was also limited. So the drinks and food average at best. Rooms were decent with good views of ocean also stocked with water, soda ect. The liquor dispenser in room is crap with cheap stuff, vodka & Bacardi. The beds are terrible, hard and stiff. Now to the biggest problem at this hotel is the musty mold smell that not to many people seem to mention in reviews but I did read about prior to booking. They are claiming its due to the tropical climate there which is BS, I live in FL and this hotel clearly has a mold problem. The entire hotel smells like it. When I got home all my clothes still smelled even after washing them. Another issue is the morons who go to the pool area at 5:00am and throw a towel on the chair not returning until hours later, staff needs to address this. And lastly beyond the hotels control is the lovely clientele I witnessed here, it seemed to be a play ground for white trash and thugs who want to drink all day. I have never seen so may dirt bags but I guess its expected for all you can eat and drink. There was the usually loud drunk spring breaker crowd, the trailer park crowd with tattoos and the thugs showing up to breakfast in pajamas and slippers. There were numerous dinners with my wife and a table of loud mouth drunks nearby ruining the experience. Again, not the hotels fault but what type of crowd to expect when booking at this resort. This was my first and last trip to Cancan, it is to Americanized. Its a cheap place for dirt bags to come and party.

Best Vacation ever!!
Humayra H,
Mon Jun 12 12:58:48 EDT 2017
Honestly this resort might be the only reason I will consider going back to Cancun again. Best resort I have ever stayed at hands down. The staff were so professional, friendly and welcoming. They really pampered us. The resort is squeaky clean and luxurious. The room we stayed at was amazing and housekeeping team did an awesome job at keeping our room tidy. Food was okay at the Don Roberto restaurant - although had plenty options food lacked flavour. A lot of salt being used on the grilling section. Sometimes we would choke on the over salty steaks there. We mostly ate at the black and white restaurant. Shout out to Dennis (server) hardest worker and always a big smile on his face. He went above and beyond. (The only criticism the steaks are very fatty, if they trimmed would have made a big difference. Also blunt steak knives.) The only room for improvement would be reception. Compared to all other resort staff in the resort, the reception staff fell short. They were not very friendly or open to questions. 1 more thing, if you book your flight through sunwing and they offer you free shopping trip, don't bother. Biggest scam. They drop you off to a jewellery shore called Matis and the sales people there literally force you to buy jewellaries. Then they leave you stranded for 4 hours to wonder around on your own until scheduled pickup. It was such a hot day and we got very dehydrated and sick.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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