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Riu Palace Las Americas


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All Inclusive    

Please note that the resort will be closed for renovations from August 22, 2016 - October 21, 2016. As of October 22, 2016, RIU Palace Las Americas will be an Adults only hotel.

Just steps from the shops and nightlife in Cancun, Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. Steps away from shops and night life.
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-891-4
Fax: 52-984-87-30304
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two pools with Jacuzzi.
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 380 Guestrooms including 24 suites,8 Jacuzzi Suites and 4 handicapped rooms. Guests at the Riu Palace Las Americas have access to the Disco at the Riu Cancun which includes entrance and drinks. Guestsalso have use of the lighted tennis court at Riu Cancun Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 380
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Riu Palace Las Americas:
Los Arcos - Italian theme restaurant for lunch and dinner converts to the Brazillian Rodizio. Reservations required for dinner. Dress Code: Casual Formal
Pool Snack Bar - Serves lunch and snacks.
Don Roberto - Main Restaurant with terrace area offering buffet style dining and show cooking stations. Theme dinners twice a week
El Romero - Sanck bar during the day and at night converts into the Grill Steakhouse. Reservations required for dinner. Dress Code: Casual Formal
Sakura - Japanese themed restaurant open for dinner. Reservations required. Dress Code: Casual Formal
Sir Arthur - Gourmet restaurant open for dinner. Reservations required. Dress Code: Casual Formal
Tio Pepe Tapas - Spanish style menu open for dinner. Reservations are required. Dress Code: Casual Formal
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities 6 days a week, Volleyball, Aerobics, Ping Pong,
Nightly Activities & Entertainment:
Live Music, Riu Theme Shows, Disco at Riu Cancun (entrance & drinks included) open 6 days a week
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2493 Recommend
2493 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5850 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
More Positives than Negatives
LaPorteWillie, La Porte, Texas
Thu Aug 25 05:54:28 EDT 2016
A group of 4 with two rooms for a 4 night stay during a slow mid August period. Arrival was fairly expedient with us getting into rooms fairly quickly. The resort is clean with some very opulent décor. The food options were above expectations for the most part. Only food problem related to the advertised "continental breakfast" available for early excursions. This breakfast was supposedly available at 5:00 AM. The "continental breakfast" consisted of two cold cereal options, toast and an apple. For a room rate above $400 a night, I would expect more. Krystal, the fusion restaurant, was very good with good service and excellent options. The Mexican restaurant just kept bringing food. There was so much offered, it was impossible to eat everything brought to the table. The steak place is an outdoor option. August evenings on the Mexican coast isn't always conducive to outdoor dinning. There were several options including lamb, a strip, a filet and some chicken. We did not have the chicken at our table. The others were very good. There is a sushi place, but we only eat cooked fish. One evening we visited the buffet. There were Mexican, Asian and seafood offerings in addition to an extensive salad bar and much good bread. The breakfast was strictly buffet style that included a single omelet station. The omelets were not high end as the chef preparing them was also responsible for all fried, scrambled and poached eggs served on the buffet. If you don't want ham in your omelet, tell him 4-5 times. The location of the hotel is ok. It is near the club area, walking distance. There is plenty of shopping near by and a convenience store just across the street for Diet Coke drinkers. Riu is a Pepsi resort. Don't go near the message store across the street. The hustler is VERY aggressive and makes offers that should not be made. Room service and maid service was very good. The refrigerator was kept full of water, beer and Pepsi brand soda. Cabs are available. Private airport transfers were $65 total, both ways for 4 people and worth the investment. If you take the buses, you will be one of the last off and probably be part of a large crowd waiting to check in at the hotel. Rooms above the 7th floor do not have balconies. Some 7th floor rooms don't have covered balconies. All rooms have a direct view of the ocean. More>

Stunning
virgo1009, bathgate west lothian
Tue Aug 23 07:43:28 EDT 2016
This hotel is out of this world it's so beautiful and everything there pool and restaurants everything is fantastic we couldn't have asked for more it's not far from shops etc truly beautiful large comfy beds lovely restaurants beautiful beach we would go back in a second it's stunning More>

Great resort!
Vanessa N, Brantford, Canada
Mon Aug 22 18:08:26 EDT 2016
When we arrived it was raining in Cancun so we are stuck in the lobby until 3pm. Check in: Its okay, it would be better if we can check in a little earlier than 3 pm. The guy at the lobby offered us a room at riu peninsula but we refused since we dont know what the hotel is like. He offered us an upgrade but then decided to just give us the regular room. Customer service: This hotel has an amazing customer service most especially the waiters, they go around the beach/pool area or around the lobby to take orders from us. A little tip will make them very happy because they work so hard to make every customer satisfied. Room: Definitely needs upgrading. There is no fan in the bathroom and most of the room has a shower only which is not a big deal. We got an oceanview room but the room feels smaller and needs more space. The rooms are cleaned everyday and the drinks are always filled up. Entertainment: For 5 days that we were there i didnt really see a big entertainment show. Food: Krystal is the best restaurant high quality food and the servers are great here. The buffet and krystal is the only good place that has good selection of foods. Drinks: There are a lot of variety of drinks you can choose from Internet: its good but might be slow in some areas of the hotel. Beach: its beautiful the dock adds a little spice to the scenery which is great for taking pictures. Overall, its a great hotel with excellent customer service but the rooms definitely needs some upgrading. The restaurants should also change the menu. More>

Short, but Sweet
DaniellaBellaa, Brooklyn, New York
Mon Aug 22 11:54:06 EDT 2016
Where do i begin? I have stayed at this hotel twice already. Over the past two years all i can is "WOW." For an all exclusive hotel the food is amazing, and the hotel is spotless! The people on the entertainment staff, especially Juan and Rose, are amazing. They really take their jobs seriously and are 100% genuine in doing so. The servers and cleaning ladies are also very pleasant. I will be returning next year for my third year in a row! More>

Beautiful hotel excellent service!!
Sarah B,
Sun Aug 21 09:18:27 EDT 2016
The Riu Palace Las America's is by far the most beautiful place my husband and I have stayed. The service and acomidations are second to none. Carlos who worked in The Deco bar was by far our favorite bar tender, so polite and accommodating he is an absolute asset to the Riu. Our room was clean and comfortable, with a great view, need were very comfortable as well. From check in to check out it was a pleasure. Sarah &Jim Illinois More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.