Cancun

Riu Palace Las Americas


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.


Just steps from the shops and nightlife in Cancun, Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. Steps away from shops and night life.
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-891-4
Fax: 52-984-87-30304
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two pools with Jacuzzi.
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 380 Guestrooms including 24 suites,8 Jacuzzi Suites and 4 handicapped rooms. Guests at the Riu Palace Las Americas have access to the Disco at the Riu Cancun which includes entrance and drinks. Guestsalso have use of the lighted tennis court at Riu Cancun Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 380
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Riu Palace Las Americas:
Sakura - Japanese restaurant
Black & White - Steakhouse
Capuchino - Patisserie & ice cream parlor
Fiesta Mexicana - Mexican restaurant
Art Deco - lobby bar
Los Arcos - Italian restaurant
El Romero - poolside restaurant
Don Roberto - Restaurant with terrace
Krystal - Fusion restaurant
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities 6 days a week, Volleyball, Aerobics, Ping Pong,
Nightly Activities & Entertainment:
Live Music, Riu Theme Shows, Disco at Riu Cancun (entrance & drinks included) open 6 days a week
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2654 Recommend
2654 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6351reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful View, Nice Beach - Very Musty Room Smell
Rokkhopprr, Lk George NY
Thu Apr 27 11:40:31 EDT 2017
Hotel- extremely clean and excellent service overall from most staff. Overall the Lobby was very artistic and the view immediately outside towards the infinity pools and ocean was spectacular! Adults only is a nice touch but interestingly, kids would arrive on the beach almost every day from the timeshare resort next door that didn't have as nice if a beach area. Only major complaint was the musty smell – mainly in room. I believe it is the Cooling system which needs better overall maintenance - Highly disappointing [I am an operations manager for a 70,000 SgFt facility] Room- Was beautiful – we were upgraded to a suite with the RIU card [Sign Up!] reasonably comfortable bed, relatively quiet. The AC was another matter! It seemed to work but you had to keep adjusting it & leave room card in slot to power refrigerator, lights, AC as eco-friendly did not seem to be very adjustable... We tried but it stayed the same temperature no matter which way we moved the setting. Hot Water and pressure was good! I did Kill one cockroach in closet area – never saw another one. No signs of bed bugs *****Musty overpowering smell.***** We tried to address this with management and were shown much of the same! Tip 4th, 5th and 6th floor, oceanfront all have glass balconies Wifi- free but we had problems with it! More issues inside than out. You could even get it on the beach. If you have Verizon, it will run your phone battery down looking for a network. Had to keep turning phone off and recharging battery constantly [VERIZON ONLY ISSUE related to Mexico] Beach- Very small but beautiful, no bathroom at the beach which I feel is needed, No problem getting chairs but not enough umbrellas. I will never understand why most hotels offer limited shade. Buy more umbrellas! There is a number of pergola lounge areas away from pools. First come first serve Pools- all were well maintained and a reasonably good temperature. The main quiet pool was in the shade for a good portion of the day because of the design of the building. This can be a good or bad thing depending on the time of year and heat. The activity pool was always busy and had fun activities going on. Hard to get a chair sometimes but I think that's pretty common. Drink quality-Very average drinks overall on the beach and in pool areas[No Crown Royal] – Ask for doubles and share some tips here and there. They do have amber Dos Equis. Martinis in the piano bar were Top Notch. My wife highly recommends the chocolate martini. Drink variety/ availability in all restaurants including the buffet was disappointing. They only offered the basics and the Mexican restaurant served their margaritas in rocks glasses. It's a small thing but I was disappointed. Restaurants- Very short wait times if at all, decent variety, buffet was plentiful, no issues getting into a la cartes, no reservations, no limits on a la cartes. The food was good but the a-la-cartes were very limited in their offerings. The Black & white had very good steak & lobster [order 2 rock lobsters up front!] The Japanese returant was also very good. Small portions in the resturants. Entertainment – Evening shows were just average! Coffee Shop- Good quality cappuccinos and mini desserts - the cheesecake was very good. Snack Lounge- Generally very basic but good coffee and extra water bottles 24/7. Overall nice but not enough for the money! 3.75 stars

Awesome
zakawakanaky, Livingston, United Kingdom
Thu Apr 27 07:34:09 EDT 2017
A 5 star that ticks all the boxes great al inclusive fantastic entrance leading to the main lobby and beyond wow the view of the pool and beach,the rooms are big and fully furnished fridge stocked daily. All the bars served anything and everything in a relaxing ambiance. Food in all the restaurants were of a top quality with a huge choice, I could go on and on having been 4 Rui which were all good this is the best.

Absolutely gorgeous resort!
meldevries97, Trenton, Canada
Wed Apr 26 17:24:26 EDT 2017
This resort is absolutely gorgeous! Very clean, fantastic food, efficient housekeeping, waiters delivering drinks while you lounge by the pool/beach. 24 hour room service. 7 restaurants to choose from every night with no reservation necessary. My only critique is that the nightly entertainment was done by 11pm every night...a disco would be a perfect addition to this resort. Would absolutely go back!

Beautiful Resort
aashley26, London, United Kingdom
Wed Apr 26 10:24:59 EDT 2017
Great resort for adults to relax and unwind. Staff go above and beyond to cater to staying guests. Decor inside this Riu is more traditional, the Riu Cancun next door is more contemporary and 'youthful'. As a guest at the Palace you can always visit the other Riu hotels for a change of scenery but only the Riu Cancun is of a similar standard. As a solo escape to relax I welcomed the peaceful adults-only environment on this trip. However, I'd warn other solo travellers that this is a relaxed hotel with little opportunity to meet other solo travellers/groups as virtually all other guests were couples and majority are mid 30s or older...this isn't a pool party hotel!!! (Go next door or to one of the other hotels on the strip!) A sea view room is worth it...stunning views to wake up to. During US 'thanksgiving' week the beach wasn't too crowded and there were always loungers available. *There were 2 cons encountered during my stay: 1. Maintenance work was being carried out and there was persistent drilling into walls which was unbearable. Staff were oblivious at reception and it took a number of calls and visits to reception to be moved -TWICE. Be wary during off-peak season. 2. The gym is small, minimal equipment and only 3 treadmills working so if fitness and modern tech is your thing then stay elsewhere.

another great time
snbinc12, Worthington, Minnesota
Wed Apr 26 09:40:03 EDT 2017
second year there loved it again renovations made last year were good had a Jacuzzi room it was really nice food was great staff also cant wait till next year only complaint was getting a chair not on beach was hard heard rumors that some people were paying staff to save chairs



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