Cancun

Riu Palace Las Americas


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.


Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. The hotel is 6.2 mil es (10 kms) from town and 12.5 miles (20 kms) from Cancun International Airport (CUN).
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-891-4
Fax: 52-984-87-30304
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, 1 with adjoining whirlpool and swim-up bar
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 372 junior suites and suites located in the very heart of Cancun's exclusive hotel zo ne. One of RIU's finest resorts with an exceptional level of luxury and comfort. Beach: Check-in: 400 pm
Check-out: 11:00am
Total Rooms: 372
Year Opened: 2003 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
This is an adults only hotel. Minimum age requirement is 18 years old.
ROOM TYPES
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Riu Palace Las Americas:
Tio Pepe - Tapas theme restaurant for dinner
Lounge 24 - Bar with terrace, snacks available 24 hours a day
Krystal - Fusion restaurant
La Nuit - Lounge bar with terrace
Sakura - Japanese restaurant
La Terraza - Bar plaza
Black & White - Grill and steakhouse a la carte
Capuchino - Coffee shop, patisserie & ice cream parlor
Can - Poolside bar
Art Deco - lobby bar
Los Arcos - Italian restaurant
Cun - Swim-up bar
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Sports and activities: Beach volleyball, table tennis, gym, catamaran, kayaking, sno rkeling equipment, 1 introductory scuba diving lesson in the pool
Nightly Activities & Entertainment:
Live music, shows or RIU evening program (daily); Complimentary access to Pacha disco theque at Riu Cancun open 6 nights a week, drinks included
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2654 Recommend
2654 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6757reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Love this place...
MICHELE G.
Sep 26 2017
we have been here before and love it. Staff is always very friendly, helpful and always smiling. Food is exceptional, you never go hungry.
Customer Rating: 

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Cancun 20017
WILLIAM B.
Jul 23 2017
Rooms on the 8th floor have undependable A/C. Maintenance tried to correct to no avail. Had to change rooms.
Customer Rating: 

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Not what I'm used to
PATSY G.
May 11 2017
The 24 hour room service is not true. You can't even get coffee till 7am, and then it's not a full breakfast menu. Mainly pastrys. Very noisy in the room all night. Would not recommend this to anyone.
Customer Rating: 

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The Palace
ELLA T.
Apr 29 2017
This was our third trip back to Cancun and our first stay at the Riu Palace. It was a palace for sure. We were amazed how clean the hotel was would recommend this hotel to others. We loved it so much we would retrun to this same hotel.
Customer Rating: 

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First time at a Riu
TIRESHA H.
Apr 25 2017
I had a wonderful experience at the Riu the staff was very helpful . The accommodation were very clean! the only downside to my vacation was I was supposed to have a spa credit and I was not given it .
Customer Rating: 

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Home away from home
KENNETH H.
Apr 23 2017
A resort was beautiful. The staff that went above and beyond, always cleaning always attentive very restful.
Customer Rating: 

TEST
Great food, scenery and staff.
YVONNE C.
Mar 30 2017
Great food, scenery and staff. Entertainment needs some help! Possibly two locations, a smaller bar instead of one for many guests; more variety we do not expect Karaoke on vacation.
Customer Rating: 

TEST
Room A/C
CHRISTOPHER M.
Mar 26 2017
Room could have been cooler at night. Reported to Maintenance
Customer Rating: 

TEST
ELIZABETH C.
Mar 08 2017
My overall rating would be excellent if the quality of the food was higher. It was a wonderful trip & we would gladly go back.
Customer Rating: 

TEST
Surprised at the renovations
LLOYD F.
Mar 02 2017
Recently Refurbished, massive improvements in food quality and restaurants. It's beyond excellent.
Customer Rating: 

TEST
Paradise
THOMAS V.
Feb 28 2017
What A Great Place! Staff, Service and Food was Beyond Excellence!!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Fun under the sun!
Sam S, Dallas, Texas
Sat Oct 21 21:50:05 EDT 2017
Great hotel with fantastic beach with white clean sands! The food was great with so many options and good quality food! I love the idea that you don't have to make a reservation for any of the restaurants! Staff at restaurants have great customer service with always a smile! Luis at front desk was a good help to find us a beach front room with fantastic ocean view! Great service after all! The only bad experience was mattress was kind uncomfortable! But everything else is great! Highly recommended! Also short walking distance to all restaurants and shops about 10 minutes at most! I like the idea that there are some convenient stores right across the street! After all good experience!

first class hotel
Dee C, Bedford, United Kingdom
Fri Oct 20 02:40:25 EDT 2017
The hotel is art deco style very grand we were upgraded the rooms are spotless the staff make sure all you needs are met. Nothing is to much trouble.The food is excellent plenty of choice 5 restaurants. The pools are all infinity and kept clean a great holiday will go back it deserves the 5 star rating The hotel is adults only.

Great time at Riu Palace Las Americas
DAVEDurhamUk, DURHAM UK
Fri Oct 20 02:11:41 EDT 2017
We have just spent two very relaxing weeks at this lovely hotel. Check in - very quick, served with sparkling wine as we checked in, this set a precedent for the stay. The entrance lobby is magnificent with fresh flowers and chandeliers. Room - We had a second floor room with a magnificent sea view on the right hand side looking from the beach. The room was spacious with all the usual facilities plus our own mini-bar. Beware, leaving the balcony door open will cause condensation on the floor, making it very slippy. The bathroom was fine with a large shower and plenty of towels. Grounds and Pools- the ground were immaculate with constant cleaning going on, there are three separate pools, the one directly in front of the lobby is magnificent and always seemed to be very quiet as did the small pool on the left hand side of the hotel, perhaps because they were in the shade for most of the day. The " party pool " was where we spent most of our time as it was in the Sun for most of the day and we enjoyed the water volleyball and aqua-aerobics. This pool could get a bit rowdy later in the day as the effect of the all day shots kicked in, but mostly harmless fun. The beach was superb, I walked a distance either way and it was by far the best stretch in the area, the sea was generally clear with could snorkelling at the ends near the piers. Food - On the whole the food was very good we tried out all the restaurants, our favourite was Krystal, the rest were OK but the choice was a bit limited. The choice in the Don Roberto buffet was certainly not limited and this was our favoured dining option, with the steak there better than in the Black and White. The Staff - the hotels best asset, the whole staff were a credit to the hotel, always attentive and helpful, they deserved every dollar in tips that we gave them. Entertainment - the team worked hard to get people involved. The night time entertainment was varied with some good shows notably the fiesta time show which featured a live band who were superb. the Three Tenores were also very good. On the whole it was a pleasant way to round off the day. The hotel was quiet after 11p.m which suited us fine, but the proximity to the Riu Cancun and it's night club and the organised trips to Coco Bongos were an option for the younger element. We had an excellent stay here and will probably return next year

Great service!!!
JeepGuy09, Toronto
Mon Oct 16 11:28:11 EDT 2017
I am currently staying at the Hotel Riu Palace Las Americas! Arrived on October 13th for a 1 week stay! The service is 10++++ The servers and waiters are amazing!! Food is 9/10 - typical buffet food - not too much variety. Steak House was just ok... nothing great. Beach is nice - first few days there was a lot of seaweed, but has since been cleaned up. Located about 30 mins from the airport. The entertainment staff need some work. The nightly shows are poor. They rarely speak English. We haven't been able to sit through an entire show yet - very lame. After 1030pm the place is a ghost town. The majority of the guests at this place are Mexican. Overall this is a nice oceanfront adults only place!

A+ on Everything!
CoachNickJohnson,
Mon Oct 16 07:55:29 EDT 2017
Location A+ Food A+ Entertainment A+ Beach A+ Pools A+ Drinks A+ This place was awesome, the food is non stop. The lunch buffet near the pool is ridiculous good. They serve lobster in the steakhouse for dinner and it is also awesome. The quality overall was great. The beach is beautiful. The location/proximity of the hotel to everything else in Cancun is awesome, you can walk to Coco Bongo, etc. The rooms are large and well updated. I have zero complaints about our stay.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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