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Riu Palace Las Americas


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All Inclusive    

Please note that the resort will be closed for renovations from August 22, 2016 - October 21, 2016. As of October 22, 2016, RIU Palace Las Americas will be an Adults only hotel.

Just steps from the shops and nightlife in Cancun, Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. Steps away from shops and night life.
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-891-4
Fax: 52-984-87-30304
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
Two pools with Jacuzzi.
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 380 Guestrooms including 24 suites,8 Jacuzzi Suites and 4 handicapped rooms. Guests at the Riu Palace Las Americas have access to the Disco at the Riu Cancun which includes entrance and drinks. Guestsalso have use of the lighted tennis court at Riu Cancun Beach: Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 380
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Riu Palace Las Americas:
Tio Pepe Tapas - Spanish style menu open for dinner. Reservations are required. Dress Code: Casual Formal
Los Arcos - Italian theme restaurant for lunch and dinner converts to the Brazillian Rodizio. Reservations required for dinner. Dress Code: Casual Formal
Pool Snack Bar - Serves lunch and snacks.
Don Roberto - Main Restaurant with terrace area offering buffet style dining and show cooking stations. Theme dinners twice a week
El Romero - Sanck bar during the day and at night converts into the Grill Steakhouse. Reservations required for dinner. Dress Code: Casual Formal
Sakura - Japanese themed restaurant open for dinner. Reservations required. Dress Code: Casual Formal
Sir Arthur - Gourmet restaurant open for dinner. Reservations required. Dress Code: Casual Formal
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily Activities 6 days a week, Volleyball, Aerobics, Ping Pong,
Nightly Activities & Entertainment:
Live Music, Riu Theme Shows, Disco at Riu Cancun (entrance & drinks included) open 6 days a week
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2493 Recommend
2493 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5876 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Fantastic hotel!
Cess D, Plymouth, United Kingdom
Fri Sep 16 10:01:42 EDT 2016
We are looking for somewhere to go to celebrate my husband 50th birthday. This hotel gives a lot of excellent feedback from the people that we knew. Without hesitation we book in here. Oh what a great hotel!! Foods are amazing. We enjoy eating in buffet restaurant and the steak restaurant in the evening. There is a variety of food that you can choose. Staff are polite. Even though they are working so hard they won't forget what drink you want. Room are always tidy. Room service is great. The entertainment evening is good which is different every night. We don't like karaoke nights though. They make our room special on my husband birthday, flowers are everywhere! They even give him hotel souvenir and a small bottle of tequila. We will not forget our stay in here! We couldn't ask for more!! Best holiday so far. More>

My Experience at Riu Palace Las Americas
Yesichula, Toronto, Canada
Fri Sep 16 09:52:26 EDT 2016
It’s been 3 weeks since we got back from Riu Palace Las Americas. I haven’t had a bad experience with a Riu property and that is why we decided to book here. After reading some of the negative reviews I have to say I was a bit concern, but it was already booked so I pretty much just hoped for the best. We took Sunwing down and we will not be doing that again. Our returned flight got delayed almost 7 hours and no one gave us a reason. After having plans to arrive in Toronto at 5:00pm we ended up arriving at midnight with a 3 year old. Not fun at all… Anyway, back to the Riu Palace review, As we entered the hotel we noticed a beautiful lobby with a Spanish flare décor. I loved it! Service was excellent and we were able to check in and get our bracelets. Rooms were not ready mainly because I asked for a higher floor as well as a room close to our friends who were travelling with us. I have to say that at the end all of our requests were met, which it was great! The pools and the grounds were fantastic, specially the beach. It was so clean and beautiful, everything you want when you travel south. We traveled with a 3 year old so we had to get a lot of room service, mainly for milk. The room service was excellent, I would call them and they were there within 5 minutes. It didn’t hurt that every time we called we gave a tip  I know people keep saying that you don’t have to, but a dollar or two go a long way for some of these people. Now my favourite part of the trip were the restaurants and the food. It was top notch and the service amazing. I got to give a shout out to our dinner waiter at the buffet Jose, my 3 year old daughter still remembers him. He was so nice to her, he would come and say hello every day, talk to her and even bring her some special dessert! The service in the buffet is amazing and we have travel to other very good hotel chains but this was just awesome. I have nothing negative to say, maybe just that they had nothing for the kids there. This resort is more for adults and I think after their renovations it will be an adults only resort, which sucks because that means that we will probably not be back . The location of this hotel is excellent as well, it’s close to night life, restaurants and the ferry to Isla Mujeres. If you are planning a trip to Cancun and you want a great beach, amazing service and really good food this is the place to go to! I highly recommend it and take dollar bills so you can give this hard working people a tip. Only if they do a great job of course. More>

Fantastic!!!
nickel718, Los Angeles, California
Mon Sep 12 18:27:12 EDT 2016
I came to this Riu location to celebrate my birthday. I had some friends & family along for the trip!! It was such a great time!! The rooms were fabulous. The only reason I gave it 4 stars instead of 5 was the food. I have stayed at a few Riu resorts & the food was always great!! The a la carte restaurants weren't as good here as other locations. The Italian restaurant & the steak hose were really good but the others were so/so. The buffet is always great & we found ourselves going there after we sat down at the other restaurants. Would I go back?? Absolutely!! I would just skip the Asian restaurants & go for the buffet instead. More>

Great Experience!
villalbasan, Los Angeles, California
Sat Sep 10 18:32:00 EDT 2016
A few of my friends and I stayed at Hotel Riu Palace Las Americas and it was amazing! The staff was kind and helpful whenever we needed help. The bartenders were great! Definitely enjoyed the all-inclusive (alcohol and food). It was definitely worth it. I would recommend staying in this hotel. Everything about this place was perfect! More>

Our Experience With Riu Palace Las Americas
jonesamanda6211, Fort Worth, Texas
Tue Sep 06 11:09:09 EDT 2016
I visited Riu Palace Las Americas this past April. My family decided to return to a Riu property once again because we had stayed at the sister hotel (Riu Cancun) and loved it so much we wanted to see what Riu Palace had to offer. Upon arrival the building makes you feel like Royalty, it is absolutely beautiful. We were greeted at the door and our luggage was taken up to our room by a Riu Employee. Check in was fairly quick within about 15 minutes we were able to go to our room. I was talking to my fiance about how we will be greeted with a drink in the lobby upon arrival (that was my experience at Riu Cancun which was awesome) but I was disappointed that didn't happen. We had booked an Ocean view room with a balcony and I have to admit I think we absolutely got the best view in the Hotel. My parents who also booked ocean view with a balcony were not so fortunate. They had more of a pool view than an Ocean view with a big cement barricade you had to look over to see anything. They asked if they could move rooms (out of jealousy of seeing ours I'm sure HA HA) and they were moved the next morning to a much better room with no hassle! One drawback of the hotel to me was the two elevators for so many floors, you wait a really long time to go anywhere in the hotel. The musty smell is real y'all and the rooms feel VERY sticky. The pools are beautiful. The central pool right when you first walk out was mostly used by families with small kids so I didn't ever get in but it looked nice. The second pool off to the right has music playing, games, water aerobics and a bar so that was more our atmosphere. The hot tub wasn't very hot more like luke warm. The beach is absolutely IMMACULATE. Every morning they are out there sweeping the sand to perfection. The biggest drawback to me of the whole trip was there being no cabanas on the beach. I love laying out by the water but you will fry if there is no cabanas so we never really had a chance to lay by the beach which was the whole point and that was slightly disappointing. You have to lay by the pool and look at the ocean through bars. The towel game is strong at Riu Palace. You have to have your towel placed by 6am to even get a shaded spot where you can view the ocean through the bars that day...Otherwise youll be in direct sun with a view of someone else laying out in front of you who has the ocean view (sounds appealing right?) The drinks were always good. The food was okay (the Italian Restaurant was AWESOME!) We had reservations for the Steakhouse and we arrived about 5 minutes early and were told while waiting outside the gate that we were 5 minutes early (which we were aware of) so we had to wait away from the restaurant in a not so nice manner by a stressed chef/server. Another family walked up about a minute later and were let in and instead of him letting us know we now could be seated he just avoided eye contact which had my blood boiling -_- The entertainment at night was (lets be real) horrible. We ended up walking to Riu Cancun every night after dinner because their entertainment was MUCH better. They also have Pacha club at Riu Cancun which was fun because Riu Palace dies down about 9pm which is great for some people but we wanted to have some drinks and listen to music at night. The food at Riu Cancun also seemed a little better so we ended up eating there a lot. Overall it was a beautiful hotel with a beautiful beach that needs some cabanas built desperately. More>



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