Cancun

Riu Palace Las Americas


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).


Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.

All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more.

Hailed for excellent dining, there is a selection of five a la carte or grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Beachfront property located in Cancun's exclusive Caracol Beach. The hotel is 6.2 miles (10 kms) from town and 12.5 miles (20kms) from Cancun International Airport (CUN).
Address:
CANCUN
QR

MX
Local Phone: 011-52-998-891-4
Fax: 52-984-87-30304
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, 1 with adjoining whirlpool and swim-up bar
Golf: NEARBY
Cancun Golf Club @ Pok Ta Pok- Cancun Hilton golf Course-
Holes: 18
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Set along the turquoise water of the Caribbean sea this elegant resort is bound to become a favorite of even the most discerning traveler. 372 junior suites and suites located in the very heart of Cancun's exclusive hotel zone. One of RIU's finest resorts with an exceptional level of luxury and comfort. Exchange privileges with Riu Palace Peninsula Riu Cancun, Riu Caribe. Beach: Check-in: 400 pm
Check-out: 11:00am
Total Rooms: 372
Year Opened: 2003 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
This is an adults only hotel. Minimum age requirement is 18 years old.
ROOM TYPES
SUITE W/JACUZZI OCEANVW ADULTS
Adults only suite includes one king bed, a separate living room with a sofa bed, a full bathroom, and a private balcony with ocean views and a Jacuzzi. Spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW ADULTS ONLY
Adults only suite includes one king bed, a living room with a sofa bed, a full bathroom, and a private balcony with ocean views. This spacious suite also includes a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE CONNECTING ROOM
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite description.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE WITH JACUZZI OCEANVIEW
King w/rollaway or sofabed, ocean view with balcony or terrace with jacuzzi, ceiling fan, 21"satellite TV, phone, minibar, liquor dispenser, room safe, living room area with sofa, bathtub, shower, hairdryer, iron/ironing board, WiFi in lobby.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
King w/rollaway or sofabed, oc view balcony, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, bathtub, shower, hairdryer, living room area with sofa, iron/ironing board, WiFi available in lobby for free.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW ADULTS
Adults only guestroom includes one king bed or two double beds, a full bathroom, a living room area with a sofa bed, and a private balcony or terrace with ocean views. Room also features a minibar, a liquor dispenser, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ADULTS ONLY
Includes one king bed or two double beds, a full bathroom, a living area with a sofa bed, a liquor dispenser, and more. Balcony or terrace is not guaranteed. Adults only.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
420 sq. ft., king or 2 doubles, balcony or terrace, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
420 sq. ft., 2 doubles beds, ceiling fan, 21" satellite TV, phone, minibar, liquor dispenser, room safe, shower, hairdryer, split-level with living room area with sofa sofa-bed, iron/iron board, WiFi available in lobby. Balcony or terrace not guarantee
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Las Americas features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Riu Palace Las Americas:
Tio Pepe - Tapas theme restaurant for dinner
Lounge 24 - Bar with terrace, snacks available 24 hours a day
Krystal - Fusion restaurant
La Nuit - Lounge bar with terrace
Sakura - Japanese restaurant
La Terraza - Bar plaza
Black & White - Grill and steakhouse a la carte
Capuchino - Coffee shop, patisserie & ice cream parlor
Can - Poolside bar
Art Deco - lobby bar
Los Arcos - Italian restaurant
Cun - Swim-up bar
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Sports and activities: Beach volleyball, table tennis, gym, catamaran, kayaking, snorkeling equipment, 1 introductory scuba diving lesson in the pool
Nightly Activities & Entertainment:
Live music, shows or RIU evening program (daily); Complimentary access to Pacha disco theque at Riu Cancun open 6 nights a week, drinks included
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2654 Recommend
2654 past Apple Vacationers would recommend Riu Palace Las Americas to their friends and family
TripAdvisor Web Reviews
Based on 7486reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Hotel & Staff
jman6952, St. Catharines, Canada
Thu Oct 18 09:51:48 EDT 2018
This was our second trip to the RIU Palace Las Americas and the first since it was converted to an adults only in 2016 and once again we were not disappointed. The update blends modern touches with the more formal previous architecture which we felt gave us the best of both worlds. From the moment we checked in the hotel staff couldn't do enough to make us feel at home. As an adults only location we could find either a quiet area to relax in the sun or find lots of activities offered daily by the activation group who were always pleasant and never pushy. There was no problem getting into any of the specialty restaurants but the steak house was our favorite and the buffet also offered a tremendous assortment of meal choices for any and all tastes. You can tell that this hotel is extremely well managed a fact that shows up in not only the spotless interior and exterior but the constant smiles and interaction with all staff. The management team was always on hand and were open to talk about the hotel and its many amenities or answer any questions or concerns. The evening shows were similar to what we had experienced elsewhere but the enthusiasm shown by the performers still made them feel new and fresh. If you want to do some shopping there is a small mall just down the street for souvenir shopping or you can hop on a bus and head further into the city for $1.00 per person. At the beach area there were also a number of local vendors if that appeals to you and speaking of the beach the area is small compared to some but is again spotless. There was no shortage of loungers at either the pools or beach area and these were cleaned every morning. As with most other hotels there are a number of tour companies operating from this location so if you are more adventurous you should have no problem finding something to do and if you've never been to the Mayan ruins it is well worth the trip. Lastly the wifi is free and it worked anywhere we were in the resort. There was no problem logging on or any service interruptions which we appreciated since we had to stay in touch with home throughout our stay due to some personal concerns. I would certainly recommend this resort and we plan to go back as soon as time and schedules allow

Great time at the Riu Palace Las Americas!
GuyaneseMadness, Chicago, Illinois
Wed Oct 17 12:00:15 EDT 2018
We stayed as a couple at the Riu Palace Las Americas for a romantic getaway. Check in: This hotel has a lot of staff behind the desk in the check in area which is absolutely amazing. Check in was quite speedy and efficient and the staff member checking us in was very friendly. The manager, Carla also came out and greeted us which was a nice touch. Room: Our suite was huge! This was definitely one of the largest rooms I have ever stayed in. We had a separate living room, walk in closet, giant bathroom and bedroom. The room was also immaculate as our maid did a fantastic job everyday. In our particular room we only had a stand up shower, not sure if there are other accessible rooms with a bathtub. The view from the balcony was spectacular. We had views of both one of the pools and of the ocean. Unfortunately, for some reason the ventilation in the bathroom wasn't the greatest. Whenever either of us had a shower, the entire room would become super humid and the tiles on the ground would get quite slippery because of this. Grounds/pools: The grounds at this hotel are great. It's not a sprawling resort by any means but absolutely beautiful. If you are looking for a resort with large grounds, the Riu Palace Peninsula would be a great place to check out for an afternoon and it's a short taxi cab ride away. We noticed that the staff were making sure the pools were kept in good condition and constantly kept checking the water. The pool with the swim up bar was the liveliest and always had games happening. There are two other pools along the resort which are quite quiet. Food:The food at the Riu Palace Las Americas was quite good. Oddly enough, we actually preferred the food at the speciality restaurants to the food in the buffet. Service: The staff were so friendly. I love that Riu's employ such friendly people. Ernesto at the theater bar was especially nice and interactive with the guests. Juan by the pool was out of this world. I don't know how he manages to deliver drinks in such a speedy manner without spilling them. He's rocks! Overall, we had a great time at the Riu Palace Las Americas. We would choose to come back here when we are in Cancun again.

Cancun hoilday
Bazzer216, Maidstone, United Kingdom
Wed Oct 17 02:34:20 EDT 2018
The hotel entrance and reception area was stunning and extremely clean and tidy as we booked in we were offered a cold drink Our room was great with a balcony overlooking the Ocean. There is 5 speciality restaurants and a buffet restaurant with Breakfast in the buffet restaurant . Without a doubt the Buffet restaurant offered a far better selection of high class food it also had a terrace dinning area. Overall the food was very good indeed There were 3 pool areas with ample sunbeds and towels. The bars were well manned and staff very friendly There was a very well organised cleaning staff as the whole Hotel was very clean indeed. Possibly the only draw back was the evening entertainment was on the whole not very good Would certainly return

Beautiful Hotel
Jennifer O, Cambridge, Canada
Tue Oct 16 17:43:15 EDT 2018
We just came back from a five night stay at this resort. We had an amazing time! The buffet was the nicest we have visited. The restaurants we're good as well (the chocolate mousse was delish in the Mexican restaurant). I would recommend this hotel.

Beautiful resort but needs improvement with the food
amgardner2016, Southfield, Michigan
Tue Oct 16 10:46:50 EDT 2018
The rooms are a bit outdated and we had a ton of issues with room door. The rooms were decently cleaned but not spotless. The beds are hard and uncomfortable and pillows are very thin and needs updating. All the food was tasteless and not good at all. I have been to many resorts and never had food this subpar. Also touch up on your Spanish before going because 95 percent of the staff does not speak or understand English. I honestly wouldn't return to this resort.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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